Head Of Quality & Compliance
10 hours ago
London
Morris & Spottiswood are one of the leading providers of fitout, refurbishment, M&E, facilities management and construction services in the UK. A family firm, with a proud track record of excellence, we aim high, act responsibly and value our staff and customers. We are currently recruiting for a Head Of Quality And Compliance to join our team on a full-time, permanent basis. This position will strengthen governance, ensure continued compliance with statutory, regulatory, and certification requirements, and provide independent assurance to senior leadership. The role will reduce organisational risk, protect against regulatory and audit failure, improve consistency of standards across operations, and support client confidence and contract retention. Appointing a Head of Quality and Compliance is therefore a proactive investment to safeguard performance, reputation, and long-term business sustainability. Key Responsibilities Strategy & Leadership • Set and lead the Quality & Compliance strategy aligned to business and HSQE priorities, acting as the senior authority for quality, compliance and assurance, and advising/challenging senior leaders and the Board. Management Systems & Standards • Own and maintain the integrated management system (ISO 9001/14001/45001), embedding practical, user-focused processes across the business and overseeing document control, change control and system governance. Regulatory & Legal Compliance • Ensure compliance with statutory, regulatory, contractual and client requirements by tracking legislative/standards changes, managing business impact, and leading engagement with certification bodies and external auditors. Audit, Assurance & Governance • Run a risk-based internal audit programme and lead external audits/inspections/certification, ensuring timely closure of non-conformances and CAPA and providing assurance reporting to senior leadership and governance forums. Risk, Incidents & Non-Conformance • Oversee investigations into quality failures and compliance breaches, driving root cause analysis and sustainable corrective actions, and analysing trends/systemic risks to prevent recurrence. Performance Monitoring & Reporting • Set and track quality/compliance KPIs and produce clear, evidence-based reports for internal and external stakeholders, using insights to drive decisions and continuous improvement. Stakeholder & Client Engagement • Be the senior contact for quality/compliance with key clients and partners, supporting bids/tenders/mobilisation with quality and assurance input, and building strong relationships across operational and corporate teams. Leadership & Culture • Build capability through training, coaching and awareness, promoting a culture of quality, accountability and continuous improvement., • Promote a culture of quality, accountability and continuous improvement Continuous Improvement • Lead process improvement and optimisation initiatives, embedding quality and compliance in change, growth and transformation. Knowledge, Skills & Experience Essential • Senior Quality & Compliance leadership in an HSQE environment, with strong ISO knowledge (ISO 9001 essential; ISO 14001/45001 desirable) and regulatory/statutory compliance expertise., • Proven track record leading audits, inspections and certification, able to influence senior stakeholders and drive culture change, with strong organisation and communication skills and a collaborative, relationship-focused approach. Desirable • Experience in regulated/high-risk sectors (e.g., construction, infrastructure, manufacturing, utilities), with lead auditor qualification and experience of integrated management systems. Qualifications & Experience Essential qualifications • Degree (or equivalent experience) in Quality, Engineering, Environmental, H&S, or Business/Operations, with ISO 9001 qualification (Lead Auditor or Quality Manager/Practitioner) and compliance/assurance training (internal audit, risk-based frameworks, CAPA). Desirable qualifications • Lead Auditor qualification for ISO 14001 and/or ISO 45001 and professional membership (CQI (CQP), IOSH and/or IEMA). Values & Behaviours • Live Morris & Spottiswood Group values, acting with integrity, professionalism and respect, and maintaining a learning mindset with a continuous improvement focus. Remuneration • Competitive salary dependant on experience, • Car Allowance, • Private Health Care, • 5% Employers Pension Contributions, • 33 days holiday (inclusive of bank holidays) + an extra 1/2 day off for your birthday Valuing People at Morris & Spottiswood Morris & Spottiswood is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. One of our core values is to ‘Value People’. We are passionate about investing in people and genuinely take care about what we do and how we do it. This ensures that the working environment, staff, suppliers and the communities we serve always remain at the front-of-mind. Put simply, a diverse and inclusive workforce opens our business up to a much wider talent pool and greater innovation and creativity through teams with different experiences, backgrounds and education. This is an excellent opportunity to join a successful team