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Senior Business Travel Consultant - German speaking - Edinburgh About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit to learn more. ber die Rolle Wir suchen eine herausragende Pers nlichkeit im Executive / VIP Business Travel Consulting, die unseren F hrungskr ften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen - Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen. Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivit t, Effizienz und Kundenzufriedenheit m ssen im Gleichgewicht sein. Du arbeitest souver n in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen. GDS-Erfahrung ist ein Plus - aber kein Muss. Wenn dein Service-Mindset, Urteilsverm gen und deine Detailgenauigkeit stimmen, bernehmen wir das Training. So sieht Erfolg in der Rolle aus • Du lieferst eine nahtlose, proaktive und vorausschauende Betreuung f r Executive- und VIP-Reisende, • Du agierst als vertrauensvolle:r Berater:in - nicht nur als Buchungsstelle, • Du meisterst komplexe und kurzfristige nderungen ruhig und professionell, • Du erreichst konstant starke CSAT-Werte und erf llst gleichzeitig Produktivit tsziele, • Du zeigst Ownership, gutes Urteilsverm gen und Verantwortung in jeder Interaktion Deine Aufgaben • End-to-end Betreuung von Executive- und VIP-Gesch ftsreisen (Flug, Hotel, Transfers, Sonderw nsche), • Expertenempfehlungen unter Ber cksichtigung von Pr ferenzen, Reiserichtlinien und Duty of Care, • Schnelle, empathische und pr zise L sungen bei Reiseunterbrechungen oder Notf llen, • Betreuung ber mehrere Kan le (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-Umfeld, • Premium-Service liefern und gleichzeitig KPIs wie Produktivit t, Handle Time und SLA einhalten, • Aufbau langfristiger Beziehungen durch konstant exzellenten Service, • Enge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten Das bringst du mit Must-have • Nachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. .), • Verst ndnis f r Contact-Center-Kennzahlen wie Produktivit t, Effizienz und CSAT, • Herausragende Kommunikationsf higkeiten mit souver nem, professionellem Auftreten, • Ruhe, Entscheidungsst rke und L sungsorientierung unter Druck, • Sehr gute Organisation und hohe Detailgenauigkeit Nice-to-have • GDS-Erfahrung (Amadeus, Sabre, Galileo o. .), • Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innen, • Erfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport Deine Pers nlichkeit • Du bist von Natur aus serviceorientiert und denkst wie jemand aus der Hospitality, • Hohe emotionale Intelligenz und sicheres Urteilsverm gen, • Du arbeitest gerne eigenst ndig und bernimmst Verantwortung, • Resilient, anpassungsf hig und souver n im Umgang mit Unsicherheit, • Leistungsorientiert und wirtschaftlich denkend - ohne Kompromisse bei der Servicequalit t Was wir dir bieten • Wettbewerbsf higes Gehalt plus Beteiligung an Perk, • Gro z gige Urlaubstage zus tzlich zu gesetzlichen Feiertagen, • Wahl zwischen privater Krankenversicherung oder Gym-Zuschuss, • Lebensversicherung f r finanzielle Absicherung deiner Angeh rigen, • Legend re Perk-Events, inklusive unserer j hrlichen Sommerparty, • Zugang zu Spring Health mit 12 Therapie- und 12 Coaching-Sessions f r dich und deine Liebsten, • Flexibler Verg tungsplan, • 17 Wochen bezahlte Elternzeit im ersten Jahr deines Kindes, • 16 bezahlte Stunden pro Jahr f r ehrenamtliches Engagement, • Bis zu 20 "Work from Anywhere"-Tage j hrlich, • Sprachkurse in Englisch, Spanisch und Katalanisch, • Vierw chiges bezahltes Sabbatical nach 5 Jahren, • Relocation-Support f r einen Umzug in einen unserer Hubs How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

This is a full-time, permanent remote position with a focus on user satisfaction. A UK-based Managed Service Provider is seeking a remote Technical Support Specialist to assist clients in São Paulo. The role requires professional Spanish and advanced English proficiency, alongside 2 years of techni

The role requires candidates with experience working with children, strong organizational skills, and a dedication to fostering children's interests.

Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and client relationship issues to business unit and Company management. Identify, resolve, and communicate resolution on customer issues, escalating unresolved i

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Ability to create and visualize presentations and results on executive summary level. Expert in project management methodologies (Agile, Waterfall, or hybrid). Strong planning, budgeting, risk management, and reporting capabilities.

Join a team dedicated to helping leading businesses secure their cloud environments and enhance their operational efficiencies. The position is remote in the UK, and fluency in Portuguese or Spanish is necessary. This role requires a strong technical background in IT, InfoSec, and public cloud archi

Successful candidates will be a kind, enthusiastic, and responsible individual who prioritises the interests of children and works well within a team. We are looking for individuals who can embody and promote ESMS values of Kindness, Confidence, Resilience, Integrity, and Curiosity while role‑mode