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  • Head Waiter / Waitress
    Head Waiter / Waitress
    2 hours ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    24 hours ago
    £16–£18 hourly
    Full-time
    Strand, Westminster

    We are seeking an exceptional Head Waiter to join the team at The River Restaurant by Gordon Ramsay based at the Savoy Hotel, Strand. Your responsibilities will include: • Provide an exceptional, attentive, and discreet service experience tailored to each guest., • Present menus with confidence, offering detailed explanations of dishes, ingredients, and preparation methods., • Deliver expert recommendations on food and beverage pairings, working closely with the sommelier where appropriate., • Execute service with precision and elegance, adhering to fine dining etiquette and sequencing standards., • Ensure tables are impeccably set, maintained, and cleared in a timely and refined manner., • Anticipate guest needs and respond proactively to ensure a seamless and memorable dining experience., • Accurately take and process orders, ensuring clear communication with the kitchen team., • Maintain a thorough knowledge of daily specials, seasonal menus, and allergen information., • Handle guest requests and feedback with professionalism, efficiency, and discretion., • Uphold the highest standards of personal grooming, hygiene, and presentation at all times. Ideal Candidate Profile: • Previous experience in fine dining or luxury hospitality environments preferred., • Strong communication and interpersonal skills., • Passion for hospitality and delivering world-class guest experiences., • Excellent attention to detail and ability to multitask in a fast-paced setting., • Positive attitude, reliability, and a team-oriented mindset., • Well-presented with a polished and professional demeanor. What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

    Immediate start!
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  • Cafe Manager
    interview badgeInterviews today
    Cafe Manager
    3 days ago
    £30000–£32000 yearly
    Full-time
    London

    Cafe & Restaurant Manager – Toast Stores, Springfield Park, SW17 About Toast Stores Toaststores isn't just another cafe – it's a community hub in the heart of Springfield Park. Founded by two Shannon College graduates, Toast Stores is about more than food and coffee. It's about connection, kindness, and creating daily moments of joy for our guests. We're on an exciting journey of growth and evolution – and we're looking for an experienced Cafe & Restaurant Manager to lead our team and help shape the next chapter. What You'll Be Doing Leadership & People Management • Lead, inspire, and motivate both our front-of-house (FOH) and back-of-house (BOH) teams, • Work hand-in-hand with our Head Chef to ensure FOH and BOH are a well-oiled machine, aligned and communicating effectively, • Recruit, train, schedule, and develop staff to reach their potential, • Build a culture of accountability, kindness, and teamwork, • Provide regular feedback, coaching, and support, • Ensure exceptional service standards are consistently met, • Partner with the Head Chef to ensure a seamless link between kitchen output and FOH service, • Handle guest feedback and complaints in a proactive, positive way, • Maintain the welcoming, community-focused atmosphere Toast Stores is known for, • Oversee all daily operations, from opening to close, • Work with the Head Chef to align service flow, menu execution, and daily specials, • Ensure compliance with health, safety, and hygiene regulations, • Manage stock, ordering, deliveries, and supplier relationships, • Monitor and control food, beverage, and labour costs to maintain profitability, • Track wastage, portion control, and margins in collaboration with the kitchen, • Work closely with the founders on new initiatives and improvements, • Drive sales through promotions, events, and seasonal offerings, • Collaborate with the Head Chef and FOH team on menu planning and launches, • Analyse performance, produce reports, and identify opportunities to improve profitability, • Minimum 3 years' proven experience in a cafe, restaurant, or hospitality management role, • Demonstrated ability to lead, manage, and motivate FOH and BOH teams in a busy environment, • Proven experience working closely with chefs and kitchen staff to ensure smooth operations, • Strong commercial awareness, with experience managing costings, budgets, and profitability, • Knowledge of stock management, food safety, and compliance standards, • Hands-on leadership style – willing to step in wherever needed, • Strong problem-solving, organisational, and time management skills, • Genuine passion for hospitality and creating memorable guest experiences, • A leader who leads with empathy, respect, and positivity, • Flexible and adaptable, thriving in a fast-paced, evolving environment, • High personal standards – from service to cleanliness, • Must have the right to work in the UK (valid UK work visa or citizenship), • Please consider your commute time to Springfield Park, SW17 – reliability and punctuality are essential for this role, • Availability to work flexible hours, including weekends, • Physical ability to work in a high-volume cafe environment, • Food Safety Level 2 (or willingness to obtain), • Competitive salary, based on experience, • The opportunity to be part of a growing, ambitious business, • Beautiful working environment in Springfield Park, • Genuine family atmosphere where your voice matters, • The chance to make your mark and help shape Toast Stores' future

    Easy apply
  • Shift Lead | Mayfair
    Shift Lead | Mayfair
    3 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply
  • Site Supervisor
    Site Supervisor
    1 month ago
    £28000–£32000 yearly
    Full-time
    London

    Site Supervisor – Papa-Dum Grab & Go 📍 London ⏰ Full Time (40–45 hours per week) About Us: Papa-Dum is a fast-growing grab & go concept bringing bold flavours and exceptional service to customers on the move. We pride ourselves on quality food, efficient service, and a welcoming in-store experience. The Role: We are looking for a motivated and hands-on Site Supervisor to lead our store team in London. You will play a key role in delivering smooth daily operations, maintaining high standards, and creating a positive environment for both customers and staff. This is a leadership role suited to someone who thrives in a fast-paced food retail environment and leads by example. Key Responsibilities • Oversee the day-to-day running of the site, ensuring operational excellence at all times, • Manage opening and closing procedures, anticipating and resolving any challenges, • Deliver exceptional customer service, setting the standard for the team, • Lead, motivate, and delegate tasks effectively to team members, • Train and support staff on customer service and food handling procedures, • Identify opportunities to improve sales performance and coach the team accordingly, • Coordinate and execute corporate and third-party orders efficiently, • Ensure full compliance with food safety, hygiene, and HACCP standards, • Monitor stock levels in collaboration with kitchen staff and report to management, • Maintain high standards of cleanliness and shop presentation across all areas, • Provide clear handovers, reports, and updates to management What We’re Looking For • Previous experience in a supervisory or team leader role within food retail, hospitality, or grab & go environments, • Strong leadership skills with the ability to motivate and develop a team, • Excellent communication and interpersonal skills, • A proactive, can-do attitude with the ability to manage ambiguity, • Strong organisational skills and attention to detail, • Knowledge of food safety and hygiene regulations (HACCP preferred), • Ability to work flexible hours, including weekends and early/late shifts, • Confidence in handling busy service periods and problem-solving on the spot What We Offer • Competitive salary (based on experience), • Opportunities for career progression within a growing brand, • Ongoing training and development, • Supportive and dynamic team environment, • Staff meals and employee perks (where applicable) If you’re passionate about food, leadership, and delivering outstanding customer experiences, we’d love to hear from you.

    Easy apply
  • Shift Leader | Notting Hill Gate
    Shift Leader | Notting Hill Gate
    3 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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  • Wood Fired Neapolitan PIzza Chef
    Wood Fired Neapolitan PIzza Chef
    2 months ago
    £14–£16 hourly
    Full-time
    London

    We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

    Immediate start!
    No experience
    Easy apply
  • Shift Leader | London
    Shift Leader | London
    3 days ago
    Full-time
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

    Easy apply

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