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  • Maintenance Engineer
    Maintenance Engineer
    10 hours ago
    £42240 yearly
    Full-time
    London

    Are you ready to embark on a journey with one of the most prestigious hotel chains in the world? Firmdale Hotels invites you to join our dynamic team at the illustrious Ham Yard Hotel. Renowned for our unparalleled commitment to excellence and creativity, we are seeking a talented Maintenance Engineer to elevate our standards even further. As a Maintenance Engineer at Firmdale Hotels, you will play a pivotal role in preserving the charm and functionality of our exquisitely designed properties. Your primary responsibility will encompass the meticulous upkeep of our distinctively decorated hotels, ensuring that every guest experiences the epitome of comfort and luxury. Responsibilities: • Execute a diverse range of maintenance tasks to uphold the unique aesthetics and functionality of our hotels., • Coordinate and oversee repairs, ensuring prompt resolution to maintain guest satisfaction., • Conduct routine maintenance inspections to identify and address any issues proactively., • Collaborate closely with other team members to prioritise tasks and meet project deadlines effectively., • Maintain clear and open communication channels with relevant stakeholders to ensure seamless operations., • Uphold Firmdale Hotels' commitment to excellence by delivering meticulous attention to detail in all maintenance activities. What you Need: • Comprehensive maintenance knowledge, with a strong understanding of mechanical, electrical, and plumbing systems., • Exceptional organisational skills, allowing you to manage tasks efficiently and maintain meticulous records., • Patience and a keen eye for detail, ensuring thoroughness in all maintenance endeavours., • Ability to work collaboratively in a team environment, demonstrating strong communication and interpersonal skills., • Dedication to meeting project deadlines and delivering results that exceed expectations What We Offer: • Competitive annual salary of £ 42,240.00 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Pastry Chef De Partie
    Pastry Chef De Partie
    13 hours ago
    £17–£19 hourly
    Full-time
    London

    Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a proficient and creative Pastry Chef de Partie to join our esteemed kitchen team. As a Pastry Chef de Partie, you will play a central role in creating exquisite pastries and desserts that elevate the dining experience for our guests. If you have a passion for pastry, a keen understanding of baking techniques, and are committed to culinary excellence, we invite you to bring your pastry expertise to the forefront at our restaurant. Key Responsibilities: • Execute and oversee the preparation of a variety of pastries and desserts., • Collaborate with the culinary team to contribute to the creation and refinement of enticing dessert offerings., • Maintain a clean and organized pastry station, adhering to food safety and sanitation standards., • Assist in inventory management, ordering, and maintaining quality control of pastry ingredients., • Mentor and train junior kitchen staff, contributing to the development of a cohesive culinary team., • Actively participate in menu development, bringing forward ideas for continuous improvement. Requirements: • Proven experience as a Pastry Chef de Partie or in a similar role in a high-end restaurant or luxury establishment., • Strong understanding of various pastry and dessert techniques., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life assurance for senior leaders -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Immediate start!
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  • General Manager
    General Manager
    18 hours ago
    £65000 yearly
    Full-time
    London

    General Manager – Urban Pubs, Bars & Restaurants – Multiple Brands – London We're growing, and we're looking for brilliant General Managers to join us across our family of venues. From modern British pubs and destination neighbourhood locals, to the food-led world of Salt Yard and the high-energy competitive socialising experience of Bat & Ball, there are plenty of different businesses to get stuck into. Each brand has its own personality, but the ambition is the same: great people, great food and drink, brilliant guest experiences and businesses that perform. We're after General Managers who want to take ownership, build teams and make a venue their own. You'll be the sort of person who... · Genuinely loves hospitality, you're as interested in the guest experience as you are in the numbers behind it. · Lives and breathes your venue. You know your regulars, your team, your local market and what makes your business tick. · Can lead a busy operation with confidence, whether that's a packed Saturday pub, a buzzing restaurant service or a high-energy night of competitive socialising. · Has strong food and drink knowledge and takes pride in the details, from seasonal small plates and great wine to craft beer, cocktails and a properly executed pub classic. · Leads from the floor, not the office. Your team see you, trust you and want to follow you. · Is commercial and entrepreneurial, spotting opportunities, controlling costs and always looking for ways to grow the business. What you'll actually do Run your venue like it's yours. Build, coach and look after a brilliant team. Keep standards high, the guest experience exceptional and the operation running smoothly. Own your P&L, understand your numbers and turn good ideas into great results. Whether you're leading a Pub, a Restaurant or a Bat & Ball venue, you'll be the person making the business happen day to day. Where could you fit in? · Urban Pubs, Bars – modern British pubs, bars and neighbourhood venues built around quality food, drink and genuine hospitality. · Salt Yard – distinctive Spanish and Italian-inspired restaurants, known for seasonal small plates, charcuterie, wine and a lively London dining experience. · Bat & Ball – high-energy competitive socialising, combining games and entertainment with food, drinks and big nights out. What we're Looking For: · Put your heart on your sleeve: take ownership, be bold and run the business as if it's your own. · Stay cool under pressure — calm, composed and unflappable. · Minimum 2 years' experience as a General Manager, ideally in a quality hospitality environment. · Strong knowledge of food, drink and service, with the ability to adapt to different hospitality concepts. · Strong communication and organisational skills, with an approachable leadership style. · Superb customer and floor service skills. · Solid financial, operational and commercial know-how. · Entrepreneurial flair and a genuine passion for people development. · Love to train, mentor and grow a high-performing team. · Personal Licence holder is a plus. What's In It For You · Competitive salary plus bonus. · Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues. · Comprehensive training and ongoing development to accelerate your career. · Clear paths for progression, with regular openings and opportunities to step up. · Employee discounts across our pubs, bars and restaurants. · Strategic autonomy: make meaningful decisions, own your results and be fearless. · Continuous team trips, management incentives and socials in a warm, family-like culture. · 28 days' holiday. · Employee Assistance Programme via Licence Trade Charity. · Lucrative referral scheme: earn up to £1,000 per successful referral. · Access to Stream to draw wages as needed. · Birthday day off on us. · Cycle-to-work scheme. · Enhanced maternity/paternity/adoption pay. · Workplace nursery benefit. · Length-of-service recognition rewards. Ready to lead something brilliant? If you're bold, people-centric and commercial, with a genuine passion for exceptional hospitality, we'd love to meet you. Tell us what kind of business gets you excited — whether that's a brilliant pub, a standout restaurant or a venue where the competition is part of the experience — and let's find the right opportunity for you.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    13 hours ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life assurance for senior leaders -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Immediate start!
    Easy apply
  • Events Supervisor
    Events Supervisor
    1 day ago
    £19–£21 hourly
    Full-time
    London

    Are you passionate about delivering exceptional service and creating memorable experiences? We have an exciting opportunity for an Events Supervisor to join our highly successful team at Haymarket Hotel, part of the prestigious Firmdale Hotels. Firmdale Hotels is renowned for its unique design, vibrant atmosphere, and exceptional hospitality. Our award-winning hotels are located in the heart of London and New York, each offering a distinctive blend of comfort, style, and service. At Firmdale, we pride ourselves on our commitment to excellence and our dedicated team who make it all possible. As an Events Supervisor, you will play a pivotal role in ensuring our guests receive inspirational service during their events. You will work closely with our Events team, demonstrating your exceptional attention to detail, organisational prowess, and interpersonal skills. Your confidence and strong communication abilities will be key in engaging with guests and leading your team to success. Responsibilities: • Supervise and coordinate the setup and execution of events, ensuring all details meet the highest standards., • Provide exceptional customer service, acting as the main point of contact for guests and addressing any needs or concerns promptly., • Lead, motivate, and support your team, fostering a positive and collaborative working environment., • Ensure all event spaces are prepared and maintained to the highest level of cleanliness and organisation., • Collaborate with other departments to ensure seamless event operations and guest satisfaction., • Continuously seek opportunities to enhance the guest experience and improve event processes. What you Need: • Proven experience in supervising a team, preferably in events or hospitality., • A passion for delivering exceptional customer service and a keen eye for detail., • Confidence in your communication skills and the ability to engage with guests and team members effectively., • Strong organisational skills and the ability to multitask in a fast-paced environment., • A positive, can-do attitude and a proactive approach to problem-solving. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Pastry Chef de Partie
    Pastry Chef de Partie
    2 days ago
    £17–£17.5 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a proficient and creative Pastry Chef de Partie to join our esteemed kitchen team. As a Pastry Chef de Partie, you will play a central role in creating exquisite pastries and desserts that elevate the dining experience for our guests. If you have a passion for pastry, a keen understanding of baking techniques, and are committed to culinary excellence, we invite you to bring your pastry expertise to the forefront at our restaurant. Key Responsibilities: • Execute and oversee the preparation of a variety of pastries and desserts., • Collaborate with the culinary team to contribute to the creation and refinement of enticing dessert offerings., • Maintain a clean and organized pastry station, adhering to food safety and sanitation standards., • Assist in inventory management, ordering, and maintaining quality control of pastry ingredients., • Mentor and train junior kitchen staff, contributing to the development of a cohesive culinary team., • Actively participate in menu development, bringing forward ideas for continuous improvement. Requirements: • Proven experience as a Pastry Chef de Partie or in a similar role in a high-end restaurant or luxury establishment., • Strong understanding of various pastry and dessert techniques., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life assurance for senior leaders -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Immediate start!
    Easy apply
  • Junior Sous Chef
    Junior Sous Chef
    2 days ago
    Full-time
    London

    Are you ready to elevate your culinary career to new heights? Firmdale Hotels invites you to join our vibrant team at the enchanting Dorset Square Hotel as a Junior Sous Chef. At Firmdale Hotels, we pride ourselves on delivering unparalleled guest experiences through exceptional service and culinary excellence. As a Junior Sous Chef, you'll be an integral part of our esteemed kitchen brigade, contributing your expertise to our renowned dining offerings Responsibilities: • Collaborate with our talented team to maintain the highest standards of culinary craftsmanship, ensuring every dish delights our guests' palates., • Flourish in our fast-paced kitchen environment, where precision and efficiency are paramount, and the satisfaction of our guests is the ultimate goal., • Bring your fervour for food to the forefront as you craft delectable breakfast, lunch, and dinner offerings that showcase your creativity and dedication to culinary artistry., • Provide guidance and leadership to a dedicated team, fostering a culture of excellence and camaraderie while ensuring smooth operations during service., • Take ownership of your section by meticulously monitoring stock levels, executing timely orders, and maintaining impeccable organisation to uphold our standards of excellence., • Engage in clear and concise communication with team members and management, facilitating seamless coordination and collaboration to exceed guest expectations. What You Need: • Previous experience in a similar culinary role, demonstrating your ability to thrive in a fast-paced, high-pressure kitchen environment., • Showcase your impeccable attention to detail, ensuring that every dish leaving the kitchen is executed to perfection, reflecting our commitment to excellence., • Fuel our culinary creativity with your unwavering passion for food, inspiring both your team and our guests with your innovative culinary creations., • Exhibit strong leadership skills, capable of motivating and guiding a small team to achieve exceptional results while fostering a positive and collaborative work environment., • Demonstrate proficiency in managing stock levels and ordering within your section, employing strategic foresight and organisational skills to optimise efficiency and minimise waste., • Embrace the spirit of teamwork, working harmoniously with colleagues across departments to deliver exceptional guest experiences and uphold Firmdale Hotels' reputation for excellence. What We Offer: • Competitive salary plus service charge, discussed at venue., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... **About Us ** Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Chef de Partie
    Chef de Partie
    2 days ago
    £17–£17.5 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and ambitious Chef de Partie to join our kitchen brigade. As a Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

    Immediate start!
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  • Sous Chef
    Sous Chef
    5 days ago
    Full-time
    London

    JOB PURPOSE Your role As second-in-command, you will support the Executive Chef in managing daily kitchen operations, coordinating the kitchen brigade and maintaining high standards of food quality, presentation, hygiene and service. You will provide hands-on leadership, support staff development and take responsibility for the kitchen in the Executive Chef’s absence. KEY RESPONSIBILITIES What you’ll be doing • ● Lead the brigade. Lead and coordinate Chefs de Partie, Commis Chefs, preparation cooks and kitchen assistants, allocating tasks according to skills and service requirements., • ● Set the stage. Organise preparation and kitchen stations so the team is ready for service and dishes are delivered on time., • ● Protect the standard. Maintain consistent standards in flavour, cooking methods, portion sizes and presentation., • ● Shape the menu. Contribute ideas to seasonal menus, new dishes and special events., • ● Run a smart kitchen. Support ordering, accurate stock records and stock rotation; control ingredient usage and reduce food waste. • ● Keep it safe. Maintain food safety, allergen management and hygiene procedures, completing required records and supporting safe working practices., • ● Grow the team. Coach colleagues, support new starters and encourage clear communication and teamwork., • ● Look after the space. Keep equipment, workstations and storage areas clean, organised and properly maintained; report faults promptly., • ● Step up when it counts. Respond calmly to operational challenges and lead the kitchen in the Executive Chef’s absence. PERSON SPECIFICATION What we’re looking for Essential qualifications • ● NVQ Level 2 or above in Professional Cookery, or an equivalent recognised culinary qualification., • ● A minimum of Level 2 Food Safety and Hygiene. Essential experience and knowledge • ● Experience working in a busy professional kitchen, with the ability to support daily preparation and service., • ● Strong practical cooking skills and knowledge of ingredients, cooking techniques and a variety of cuisines., • ● Experience guiding colleagues, allocating tasks or supporting the coordination of kitchen service., • ● Knowledge of food safety, allergen management, stock rotation, portion control and waste reduction. Essential skills and personal qualities • ● A hands-on leadership style, with the ability to motivate, coach and support others., • ● Clear communication and a positive, respectful approach to teamwork., • ● Strong organisation, time management and attention to detail., • ● The ability to remain calm under pressure and solve problems during busy service periods., • ● Creativity, pride in food quality and a commitment to consistent standards., • ● Reliability and flexibility to work a rota including weekends and occasional evenings, with occasional travel as required.

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  • Senior Sous Chef - Borough
    Senior Sous Chef - Borough
    6 days ago
    £47500 yearly
    Full-time
    London

    BAO Borough is looking for a Senior Sous Chef to help lead the kitchen team with care, clarity, and consistency. This is a key role in the day-to-day running of the kitchen - perfect for someone who takes pride in high standards and supports others to do their best work. You’ll work closely with the Head Chef, helping to set the tone on shift, guide the team, and keep service running smoothly. At BAO, we believe in building kitchens where people can grow, with a 6-shift week to support better balance and a strong focus on development. The Restaurant Located at the edge of Borough Market. BAO serves innovative Asian dishes in an informal, fast-paced,BAO Borough has Yakitori grill, grab & go hatch and Karaoke room. Bao's goal is to create restaurants that offer a different experience to each other, inspired by our founder's upbringing and travels around Asia. Each restaurant within the group has a unique menu and a different story. The Position At BAO, we care about doing things properly - from the quality of our ingredients to how we run our kitchens. This role is all about consistency, standards, and leading by example. You’ll work closely with the Executive Chef to deliver our menus to the highest standard, manage the day-to-day kitchen operation, and support your team to do their best work. This is a key leadership role for someone who thrives in a fast-paced, quality-led environment and is looking to take the next step in their culinary career. What you’ll be doing: • Supporting the Head Chef in running smooth, efficient day-to-day kitchen operations, • Leading service and maintaining quality, consistency, and presentation across every dish, • Managing prep schedules, ordering, stock control, and kitchen organisation, • Coaching and supporting junior team members - helping build a kind and capable kitchen culture, • Assisting with rota planning, costings, and food safety compliance What we’re looking for: • Experience as a Senior Sous Chef or strong Sous Chef in a quality-focused kitchen, • Confident in kitchen systems and structure - you know what ‘good’ looks like, • A calm, organised and detail-focused approach to leadership, • Someone who leads with kindness, communicates clearly, and sets a great example on shift The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

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  • Junior Sous Chef
    Junior Sous Chef
    6 days ago
    Full-time
    London

    Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. Each with its own name, personality and story, but always with the same love for French food and hospitality. And 10 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Junior Sous Chef, you'll play a key role in leading every service. You will work closely with the Sous Chef and Head Chef to support the day-to-day kitchen operation. You will lead the team during service and ensure every dish leaves the pass to the highest standard. You'll be confident working across all kitchen sections, maintaining food safety and quality standards, and setting the example through your organisation, communication and attention to detail. What success looks like • You'll lead calm, organised and efficient services where every chef knows what they need to do., • You'll ensure every dish is prepared, plated and served to the highest standard, every time., • You'll confidently support every kitchen section, stepping in wherever needed to keep service running smoothly., • You'll maintain a clean, safe and well-organised kitchen that is always ready for service., • You'll communicate clearly with both the kitchen and front of house teams, creating a seamless experience for every guest., • You'll coach and develop junior chefs, helping build a confident, capable and engaged team., • You'll help manage stock, minimise waste and protect food cost, contributing to the overall performance of the kitchen. What you'll bring • You're already working as a Junior Sous Chef, or you're a strong Chef de Partie ready to step up., • You're confident working across all kitchen sections in a high-quality, high-volume kitchen., • Strong leadership skills with the ability to organise, motivate and support a team during service., • Excellent knowledge of food preparation, cooking techniques, food safety and kitchen standards., • Reliable, hands-on approach with high personal standards, attention to detail and pride in delivering exceptional food. What we offer: • Annual salary from £45,000 (including Tronc), • 48-hour contract, 5 working days and 2 days off., • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a brand-new restaurant at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing kitchen team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • The opportunity to work with the best UK suppliers and quality ingredients in a kitchen that prepares everything from scratch and takes pride in exceptional food., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

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  • Senior Sous Chef - Shoreditch
    Senior Sous Chef - Shoreditch
    7 days ago
    £45000–£48000 yearly
    Full-time
    London

    BAO Shoreditch is looking for a Senior Sous Chef to help lead the kitchen team with care, clarity, and consistency. This is a key role in the day-to-day running of the kitchen - perfect for someone who takes pride in high standards and supports others to do their best work. You’ll work closely with the Head Chef, helping to set the tone on shift, guide the team, and keep service running smoothly. At BAO, we believe in building kitchens where people can grow, with a 6-shift week to support better balance and a strong focus on development. The Restaurant Tucked into East London’s creative hub, BAO Shoreditch takes its cue from the bustling beef noodle shops of Taiwan - reimagined with a playful, London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, there’s a bar and private KTV room, a unique space for late-night drinks, group dining, and the occasional singalong. It brings a fun, unexpected layer to the Shoreditch experience. Like every BAO restaurant, Shoreditch has its own identity - energetic, characterful, and rooted in great food and service. The Position At BAO, we care about doing things properly - from the quality of our ingredients to how we run our kitchens. This role is all about consistency, standards, and leading by example. You’ll work closely with the Executive Chef to deliver our menus to the highest standard, manage the day-to-day kitchen operation, and support your team to do their best work. This is a key leadership role for someone who thrives in a fast-paced, quality-led environment and is looking to take the next step in their culinary career. What you’ll be doing: • Supporting the Head Chef in running smooth, efficient day-to-day kitchen operations, • Leading service and maintaining quality, consistency, and presentation across every dish, • Managing prep schedules, ordering, stock control, and kitchen organisation, • Coaching and supporting junior team members - helping build a kind and capable kitchen culture, • Assisting with rota planning, costings, and food safety compliance What we’re looking for: • Experience as a Senior Sous Chef or strong Sous Chef in a quality-focused kitchen, • Confident in kitchen systems and structure - you know what ‘good’ looks like, • A calm, organised and detail-focused approach to leadership, • Someone who leads with kindness, communicates clearly, and sets a great example on shift The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

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  • Sous Chef
    Sous Chef
    6 days ago
    Full-time
    London

    Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3-hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. Each with its own name, personality and story, but always with the same love for French food and hospitality. And 10 brasseries later, it was finally time to bring it to London. In July 2026, in Sloane Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Sous Chef, you'll be the Head Chef's right hand, playing a key role in leading the kitchen and delivering exceptional French cuisine. You'll bring strong culinary expertise and a passion for cooking from scratch, working with high-quality seasonal ingredients and ensuring every dish is prepared with precision, consistency and attention to detail. You'll oversee the day-to-day kitchen operation, from leading service and managing food quality to organising the team, delegating responsibilities and maintaining the highest standards. You'll work closely with the Head Chef to develop chefs, improve kitchen performance and build a strong, skilled team that takes pride in the food it creates. What success looks like • You'll lead a well-organised kitchen where every service runs smoothly, with clear responsibilities and strong teamwork across the team, • You'll ensure every dish is prepared from scratch, using the right cooking techniques and delivering exceptional flavour, presentation and consistency., • You'll oversee all kitchen sections, maintaining the highest standards of food preparation, cooking and presentation., • You'll maintain exceptional food safety, cleanliness and operational standards throughout the kitchen., • You'll lead, coach and develop our chefs, delegating responsibilities and helping them improve their skills and performance., • You'll manage stock, deliveries and supplier relationships, ensuring the kitchen is organised and ready for service., • You'll minimise waste, control food costs and make commercially smart decisions without compromising food quality., • You'll work closely with the Head Chef to continuously improve the food, develop the team and strengthen the kitchen operation. What you'll bring • You're an experienced Sous Chef with a strong background in high-quality, high-volume restaurants., • You're confident leading a busy kitchen and overseeing multiple sections at the same time., • You have excellent culinary knowledge, strong cooking techniques and a passion for preparing exceptional food from scratch., • You have strong leadership skills and know how to organise, delegate, coach and develop a team., • You have excellent knowledge of food safety, kitchen operations and maintaining consistently high standards., • You're organised, commercially aware and confident managing stock, food costs and kitchen performance., • You lead by example, communicate clearly and take pride in delivering exceptional food and an outstanding guest experience. What we offer: • Annual salary starting from £55,000 (including Tronc), • 48-hour contract, 5 working days and 2 days off, • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift, • Employee benefits platform (Hospitality Rewards), • The opportunity to join a brand-new restaurant at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • The opportunity to work with the best UK suppliers and quality ingredients in a kitchen that prepares everything from scratch and takes pride in exceptional food. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

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  • Pastry Sous Chef
    Pastry Sous Chef
    7 days ago
    £46922 yearly
    Full-time
    London

    Are you passionate about creating exquisite pastries and desserts? Firmdale Hotels invites you to bring your culinary talents to our renowned Ham Yard Hotel, where excellence and creativity meet in the heart of London. Firmdale Hotels is an award-winning group recognised for its unique design, outstanding service, and vibrant atmosphere. Each of our properties boasts a distinct personality, offering guests an unforgettable experience. At Ham Yard Hotel, we pride ourselves on our innovative cuisine and exceptional dining experiences. As a Pastry Sous Chef, you will play a pivotal role in our culinary team, leading the pastry kitchen with confidence and flair. Responsibilities: • Leading and mentoring a team of pastry chefs to ensure high standards and continuous development., • Overseeing the preparation and presentation of all pastry items, ensuring quality and consistency., • Managing the day-to-day operations of the pastry kitchen, including order of service and mise en place., • Collaborating with the Executive Chef to create new and exciting dessert menus using fresh, high-quality ingredients., • Maintaining inventory and ensuring efficient stock control and ordering processes. What you Need: • Proven experience in a similar role, preferably in a high-end restaurant or hotel setting., • A genuine love for food and a desire to create innovative and delicious pastries., • Strong leadership skills with experience in managing, developing, and motivating a team., • High standard of food knowledge and technical pastry skills., • Excellent organisational abilities to ensure smooth kitchen operations., • Strong communication skills to effectively collaborate with team members and other departments. What We Offer: • Competitive annual salary of £46,922 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Kings Cross - Senior Sous Chef
    Kings Cross - Senior Sous Chef
    8 days ago
    £48000 yearly
    Full-time
    London

    BAO Kings Cross is looking for a Senior Sous Chef to help lead the kitchen team with care, clarity, and consistency. This is a key role in the day-to-day running of the kitchen - perfect for someone who takes pride in high standards and supports others to do their best work. You’ll work closely with the Head Chef, helping to set the tone on shift, guide the team, and keep service running smoothly. At BAO, we believe in building kitchens where people can grow, with a 6-shift week to support better balance and a strong focus on development. The Restaurant Just a stone’s throw from the station, BAO Kings Cross is our largest and most versatile restaurant. Designed with warm wooden panelling and clean architectural lines, the space offers a calm, considered backdrop to enjoy our full BAO menu - from fluffy steamed Bao to bold Taiwanese small plates and rice dishes. The restaurant features a large, open dining room, a private mezzanine space for group dining, and a relaxed terrace perfect for sunny days. It’s a dynamic restaurant that welcomes everything from quick solo lunches to special celebrations. The Position At BAO, we care about doing things properly - from the quality of our ingredients to how we run our kitchens. This role is all about consistency, standards, and leading by example. You’ll work closely with the Executive Chef to deliver our menus to the highest standard, manage the day-to-day kitchen operation, and support your team to do their best work. This is a key leadership role for someone who thrives in a fast-paced, quality-led environment and is looking to take the next step in their culinary career. What you’ll be doing: • Supporting the Head Chef in running smooth, efficient day-to-day kitchen operations, • Leading service and maintaining quality, consistency, and presentation across every dish, • Managing prep schedules, ordering, stock control, and kitchen organisation, • Coaching and supporting junior team members - helping build a kind and capable kitchen culture, • Assisting with rota planning, costings, and food safety compliance What we’re looking for: • Experience as a Senior Sous Chef or strong Sous Chef in a quality-focused kitchen, • Confident in kitchen systems and structure - you know what ‘good’ looks like, • A calm, organised and detail-focused approach to leadership, • Someone who leads with kindness, communicates clearly, and sets a great example on shift The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

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  • Management Consultant
    Management Consultant
    15 days ago
    £99 hourly
    Part-time
    London

    Consultant – Organisational Development Job Type: Freelance / Associate Consultant Working Arrangement: Flexible, project-based Organisation: London Intercultural Centre About London Intercultural Centre London Intercultural Centre is an international consultancy specialising in intercultural relations, behavioural research, strategic communication and organisational development. We work with businesses, public institutions, government bodies and international organisations to strengthen organisational capability, improve cross-cultural collaboration and address complex people and communication challenges. Through our international network, we deliver consultancy, research, executive education and professional development programmes across the UK, Europe, the Middle East and other international markets. The Opportunity LIC is expanding its international associate network and welcomes applications from experienced consultants and specialists interested in contributing to our consultancy and advisory engagements. We are seeking professionals with the ability to work with organisations, senior stakeholders and diverse teams across different cultural and professional environments. This is a flexible, project-based opportunity suited to independent consultants seeking to contribute their expertise to an established international network. Areas of Expertise We welcome consultants with experience in one or more of the following areas: • Working knowledge of the relevant regulation (in the UK, the Equality Act 2010 and harassment duties); practical policy translation, • Organisational psychology; psychological safety; mental-health literacy and clear boundaries on scope, • Leadership development and coaching; experience with senior and C-level audiences, • Facilitation and workshop design, • Adult learning design; coaching; assessment and follow-up Key Responsibilities • Contribute specialist expertise to client consultancy and advisory projects., • Deliver organisational assessments, workshops and professional development programmes., • Support research, stakeholder engagement and strategic recommendations., • Work with multidisciplinary teams across international assignments., • Develop practical solutions aligned with client objectives., • Maintain professional standards and represent LIC appropriately in client engagements. What LIC Offers • Access to an international network of consultants and specialists., • Opportunities to contribute to UK and international projects., • Exposure to organisations across multiple industries and sectors., • Flexible, project-based collaboration., • Opportunities to contribute to research, publications and professional initiatives., • Professional association with an international intercultural consultancy. Engagement Structure This is a freelance, associate consultant engagement. Assignments are offered according to project requirements, specialist expertise and client demand. Remuneration is agreed on a project-by-project basis, depending on the scope, duration and nature of the engagement. This is not a salaried or guaranteed-hours position. How to Apply Submit your CV and a brief overview of your consultancy experience, areas of expertise and professional interests. We welcome applications from established consultants and experienced professionals interested in contributing to our international network.

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  • Wood Fired Neapolitan Pizza Chef
    Wood Fired Neapolitan Pizza Chef
    19 days ago
    £15–£16 hourly
    Full-time
    London

    We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

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  • Sales Executive
    Sales Executive
    27 days ago
    £2100–£2900 monthly
    Full-time
    Dartford

    Sales Executive | 23RD CLUB 📍 Location: Dartford 📅 Job Type: Full-Time | 5–6 Days Per Week 🚀 Ready for a New Challenge? Want to build confidence, meet new people and develop valuable business skills? At 23RD CLUB in association with YBM GLOBAL, with is looking for motivated, outgoing and ambitious individuals to join our growing team in Dartford. No previous experience is required! We provide full training, ongoing mentoring and opportunities to develop your communication, sales and leadership skills in a fast-paced, team-focused environment. What You’ll Be Doing • Represent established brands through face-to-face direct sales., • Engage with customers in residential areas and explain products and services., • Build rapport and develop strong communication skills., • Work towards individual and team sales targets., • Participate in training, team activities and leadership development. 🌟 What We Offer • Full training and ongoing coaching from day one., • Performance-based rewards and recognition., • Opportunities to develop professionally and progress into leadership., • Team events, networking and travel opportunities., • A supportive, energetic and ambitious team environment. 👊 What We’re Looking For • Aged 18 or over and eligible to work in the UK., • Confident and comfortable speaking with new people., • Positive attitude, reliability and a strong work ethic., • Willingness to learn, take feedback and work towards targets., • Availability to work 5–6 days per week., • Comfortable working outdoors and travelling between residential locations. Ready to Get Started? If you’re ambitious, enjoy meeting people and want to develop practical sales and business skills, we’d love to hear from you! Apply today through JOB TODAY and take your next step with 23RD CLUB.

    Immediate start!
    No experience
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  • Telesales & Sales Support Executive
    Telesales & Sales Support Executive
    1 month ago
    £28000–£32000 yearly
    Full-time
    London

    We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

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  • Restaurant Manager – Italian Language Skills Essential
    Restaurant Manager – Italian Language Skills Essential
    1 month ago
    £35000–£50000 yearly
    Full-time
    London

    Restaurant Manager Italian Restaurant – Fiorenza Restaurant, London Overview We are seeking a highly experienced and commercially minded Restaurant Manager to lead the operations of our premium Italian restaurant located in the Southwark area. This role requires a confident leader with a proven track record in delivering exceptional service standards, managing high-performing teams, and driving operational excellence. The successful candidate will have a minimum of 5 years’ experience in restaurant management, strong systems knowledge (including Toast POS), and a deep understanding of high-end hospitality standards. This is a full-time, permanent position, requiring full flexibility. Key Responsibilities • Lead and oversee all front-of-house and operational activities, ensuring seamless day-to-day service, • Set, maintain, and continuously improve high-end service standards across the restaurant, • Recruit all necessary staff for the restaurant, including workforce planning, interviewing, and onboarding, • Train, develop, and retain staff, with a strong focus on upselling techniques, product knowledge, and revenue generation, • Ensure the team delivers confident, consistent upselling while maintaining a premium guest experience, • Plan, coordinate, and manage private events, group bookings, and special functions, ensuring smooth execution from enquiry to delivery, • Design and manage staff rotas in line with business needs and labour cost targets, • Conduct regular performance reviews and implement training and development plans, • Manage ordering, supplier relationships, stock control, and inventory audits, • Ensure accurate use of the Toast POS system, including reporting, cash control, and compliance, • Monitor KPIs, sales performance, and operational costs, implementing strategies to maximise profitability, • Handle customer feedback and complaints with discretion and professionalism, • Ensure full compliance with UK health & safety, food hygiene, licensing, and employment regulations, • Work closely with the kitchen management team to ensure quality, consistency, and efficient service delivery, • Maintain a strong floor presence during service, leading by example Requirements • Minimum 5 years’ experience as a Restaurant Manager or General Manager in a quality or high-end restaurant, • Proven experience in recruiting, training, and leading hospitality teams, • Demonstrated success in training staff on upselling and increasing average spend per cover, • Experience in planning and managing restaurant events and group bookings, • Strong operational, financial, and organisational skills, • Excellent knowledge of service standards, food safety, and compliance requirements, • Hands-on experience with Toast POS (essential), • Experience with stock management, ordering systems, and supplier negotiation, • Ability to analyse reports and make data-driven decisions, • Strong leadership and people-management skills with a coaching mindset, • Excellent communication, organisational, and problem-solving abilities, • Fully flexible availability, including evenings, weekends, and public holidays, • Eligibility to work in the UK Salary & Benefits • Salary: £35,000 – £50,000 per annum, depending on experience and qualifications, • Job Type: Full-time, Permanent, • Location: In person – Southwark, London, • Benefits:, • Flexitime, • Career progression within a growing hospitality business

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  • Chef de Partie
    Chef de Partie
    2 months ago
    £12.71–£14 hourly
    Full-time
    South Kensington, London

    Summary of Position The Kitchen Cook owns the readiness and execution of the sides/sauce section and leads assigned Kitchen Helpers. The role converts prep requirements into a ready section, executes fries, sauce and sides exactly to current standards, protects equipment and food-safety controls, and maintains accurate waste/IMS records through close. Key Performance Areas (KPAs) · Section Readiness & Prep · Sides, Fries & Sauce Execution · Equipment & Food Safety · Par, Waste & Inventory Control · Kitchen Helper Leadership & Close Duties & Responsibilities Section Readiness & Prep · Own section readiness and achieve the approved T-60 prep/par standard; surface shortages early. · Execute sides, fries, sauce and section products exactly to the current Recipe Bible/PPM with no unauthorized substitution. Sides, Fries & Sauce Execution · Maintain sauce at the approved 82-85°C operating target and never plate below 80°C. · Maintain rolling fries/sides par through service to prevent avoidable stock-out without overproduction. Equipment & Food Safety · Start and check section equipment safely, record actual readings and escalate faults; never self-repair. · Operate the fryer within the approved 170-180°C range and follow the current oil- quality/TPM trigger. · Maintain FIFO, labels, allergen controls and approved hot/cold holding. Par, Waste & Inventory Control · Record exact waste and IMS truth and complete approved VITO/oil/section-close responsibilities. Kitchen Helper Leadership & Close · Direct and check Kitchen Helper work, coach to the approved standard and escalate repeated or serious gaps. · Coordinate with Kitchen Manager and Grill Master and respect the Kitchen Manager's final technical/pass authority. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Section meets the T-60 prep/par readiness standard. · Sauce operates at 82-85°C and is never plated below 80°C. · Fryer operates at 170-180°C and oil-quality/TPM controls are followed. · Fries/sides par is maintained without avoidable stock-out or unnecessary overproduction. · Waste/IMS records are exact and Kitchen Helpers are coached and checked to standard. · Equipment faults are stopped/escalated; no unauthorized self-repair occurs. Qualifications · For internal progression, complete the Kitchen Helper pathway and approved Kitchen Cook Development Plan; external candidates require equivalent section experience. · Strong understanding of kitchen operations, food safety, basic inventory/waste controls and section organization. · Be able to perform basic calculations and work with the approved kitchen systems. · Complete current Kitchen Cook practical certification before independent section ownership. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong practical knowledge of sides, fries, sauce, fryer/hot-holding controls, FIFO, IMS/waste and section leadership. Current Kitchen Cook certification is required before independent section ownership. Where It Leads Kitchen Cook (you are here) > Grill Master (next) > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager To earn Grill Master: · Assignment Policy: Complete at least one year as a Kitchen Cook before permanent progression unless an approved People OS exception applies; complete the 3-month Grill Master Development Plan. · Swiss Butter Academy: Maintain current Kitchen Cook certification and complete Grill Master learning, practical assessment and certification before independent grill duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • Assistant Manager
    Assistant Manager
    2 months ago
    £2950–£3700 monthly
    Full-time
    South Kensington, London

    Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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