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Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed. We’re incredibly excited about this next step in our journey and you could be on that journey too. We are currently looking for a Sales Executive. Working Hours: Monday to Friday working 37.5 hours per week This is a National Field Based role. This role is responsible for driving revenue growth by selling the Company’s HiHi phone system to new and existing clients. It focuses on identifying customer needs, demonstrating the value of the HiHi solution, and delivering a high-quality sales experience, whilst consistently meeting or exceeding sales targets. The role is primarily field-based and includes a company car and fuel card. We offer a comprehensive 2-week training period to get you off to the best start. Monday–Thursday: Travelling to appointments and selling on the road Friday's are usually for team meetings, coaching and 1:1's Key responsibilities: Attend all scheduled customer appointments and conduct professional sales meetings to promote the Company’s HiHi phone system. Prepare for appointments through effective company and customer research. Deliver high-quality product demonstrations and secure sales during each meeting. Achieve a minimum of ten installable sales per month. Provide customers with accurate quotations during or immediately after appointments. Proactively generate new business and follow up on leads during office days and between appointments. Complete all sales administration accurately and submit required documentation within 48 hours. Ensure full compliance with the installation process from point of sale. Attend weekly sales meetings and training sessions, contributing to continuous improvement. Apply training and follow Company procedures to deliver consistent and effective sales presentations. Key Requirements: Previous Sales experience. Strong communication and interpersonal skills. Self-motivated with a positive, results-driven attitude. Excellent organisational and time management skills. Ability to work independently and manage a structured diary. Confidence in presenting and closing sales in face-to-face environments. * Resilient with the ability to handle objections and rejection. Our ethos is simple: the more you put in, the more you get out. What we Offer: 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days) Referral bonus – bring great people, get rewarded! Professional development – training and support to help you grow Eye care vouchers and Discounted Gym Membership Exclusive Virgin media and O2 deals for you and your family/friends Variety of Incentive schemes depending on role At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As a Sales Executive, this is your chance to make a real impact. Apply Now and take the first step toward your career at O2 Business. Every CV is carefully reviewed by a member of our hiring team. We’ll be in touch soon to talk more about the role and the journey ahead. We are part of a wider company - O2 Business, however your employing entity is 4Com Ltd

Artis HR is supporting a Bristol-based organisation with an exciting opportunity for a Learning & Development Manager. This is a chance to step into a newly dedicated L&D position and take the lead on how learning and development is delivered across the business. There is already a commitment to developing people, but now the organisation is looking for someone to bring everything together, identify where the biggest opportunities lie and build a more joined-up approach to learning. From creating practical training tools and delivering development programmes to measuring their impact, you'll have the freedom to shape the function and make your mark. The role You'll take ownership of the full L&D cycle, working closely with managers and the wider People team to understand business needs and turn them into meaningful learning opportunities. Your responsibilities will include: Identifying training needs across the business and developing a company-wide approach to learning and development. Designing and delivering engaging training programmes, resources and learning materials. Developing and coordinating company induction, management development and mentoring programmes. Supporting managers to identify departmental learning needs and deliver effective training within their teams. Coordinating mandatory compliance and safeguarding training, ensuring completion targets are met and records are maintained. Managing the e-learning platform, reviewing content and keeping learning resources relevant and effective. Measuring the impact of training, developing reporting and using insights to improve future programmes. Exploring opportunities to maximise apprenticeship levy funding and support workforce development. Managing external training providers and the L&D budget, ensuring programmes deliver value and make effective use of resources. About you You'll be someone who enjoys getting stuck in, building relationships and turning ideas into practical learning solutions. You're comfortable working independently, taking the initiative and balancing the bigger picture with hands-on delivery. You'll ideally bring: Experience designing, developing and implementing learning programmes from start to finish. A strong background in delivering training and induction programmes. The ability to identify development needs and create solutions that make a genuine difference. Confidence working with managers and stakeholders at different levels of the business. Experience evaluating training effectiveness and measuring outcomes. Strong organisational, prioritisation and communication skills. CIPD Level 5 in Learning & Development, or an equivalent qualification. A coaching qualification would be beneficial. What's on offer? Salary of up to £40,000. Bristol-based working, with four days per week in the office. Flexibility around working arrangements, depending on business needs. The opportunity to take ownership of a dedicated L&D function and influence how learning develops across the organisation. A varied role combining programme design, delivery, stakeholder engagement and continuous improvement. Interested? If you're looking for a role where you can put your L&D experience into practice, build on existing foundations and see the difference your work makes, we'd love to hear from you. Artis HR is supporting this appointment. Get in touch to find out more or apply today. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)

Are you an experienced Employee Relations professional with a strong technical background, confident managing complex cases and supporting teams through challenging people situations? We're looking for an ER Service Manager to lead and develop a team of People Partners within a large, complex organisation. This role will suit someone who enjoys being close to the detail of employee relations, providing expert guidance on sensitive matters and ensuring a consistent, high-quality approach across the business. The role You'll oversee complex employee relations activity, acting as an escalation point for challenging cases and supporting managers with practical, commercially minded advice. You'll help ensure people matters are handled fairly and consistently, while maintaining compliance with UK employment legislation and internal policies. Alongside leading and coaching the team, you'll contribute to improvements in HR processes and support wider organisational change, including restructuring and transformation activity. Key responsibilities Lead and develop a team of five People Partners, providing guidance, coaching and support on complex people matters. Act as an escalation point for sensitive employee relations cases, including investigations, disciplinaries, grievances and performance management. Advise managers on employment law, policy application and appropriate approaches to challenging employee situations. Support restructuring, redundancy and other organisational change activity. Maintain consistent standards across ER case management, ensuring risks are identified and managed appropriately. Identify opportunities to improve ER processes, policies and ways of working. Work collaboratively with wider HR colleagues and senior stakeholders to deliver effective people support. About you Significant experience in employee relations, including complex and sensitive casework. Strong knowledge of UK employment law and practical experience applying it in a business environment. Experience leading, coaching or managing HR professionals or People Partners. Confidence acting as an escalation point and advising stakeholders on challenging people matters. Experience working in a large, complex or matrix organisation. A pragmatic approach, with the ability to balance employee needs, business priorities and risk. This is an 18-month opportunity for an experienced ER leader who can bring technical expertise, sound judgement and strong team leadership to a busy people function. Artis HR is supporting the recruitment for this position. We aim to respond to all applicants, although we may not be able to provide individual feedback to everyone. If your profile is of interest, a member of our team may be in touch by phone or email to discuss the opportunity further. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)

Our client is a leading Tier 1 national contractor with a significant presence across the UK highways and infrastructure sector. They are seeking an experienced Chief Estimator / Estimating Manager to provide strategic and operational leadership across their highway’s maintenance estimating function. The Chief Estimator will be responsible for ensuring the development of competitive, commercially robust and deliverable cost estimates that support the organisation’s strategic growth, work-winning and profitability objectives. Leading a large team managing estimators and their wider teams , the role will establish consistent estimating standards, drive best practice and provide senior-level assurance across major bids, frameworks and strategic opportunities. Key Responsibilities Lead the overall estimating function across the highways maintenance business, providing strategic direction, governance and technical leadership. Lead and develop a large team of managing estimators and estimators across highways maintenance frameworks, term service contracts and associated workstreams. Develop and oversee bid pricing strategies, ensuring submissions are competitive while appropriately managing risk, opportunity and margin. Lead estimating and pricing activity for major strategic bids with Local Authorities, National Highways and other key clients. Provide senior estimating assurance and challenge throughout the tender process, from initial strategy and solution development through to final submission. Ensure estimates are accurate, commercially robust, competitive and aligned with operational delivery requirements. Drive consistency in estimating processes, systems, methodologies, reporting and governance across the business. Oversee risk and opportunity pricing, benchmarking, cost intelligence and market analysis to strengthen commercial decision-making. Work closely with Operations, Commercial, Procurement, Design and Strategic Development teams to develop innovative, deliverable and value-focused solutions. Provide strategic input into business development, work-winning and growth plans across the highways maintenance portfolio. Monitor estimate accuracy, pricing performance, bid outcomes and profitability, using lessons learned and market intelligence to improve future submissions. Develop estimating capability across the business through effective leadership, coaching, succession planning and continuous improvement. Maintain strong relationships with clients, partners, supply chain organisations and senior internal stakeholders. Provide executive-level reporting and insight on major bids, pricing strategy, commercial exposure and key risks. Candidate Profile The successful candidate will be an experienced r estimating professional with a strong track record within highways term maintenance frameworks or related sectors. You will ideally have: Significant experience leading major estimating teams within highways maintenance, term service contracts or infrastructure frameworks. Proven experience pricing and securing high-value frameworks, term maintenance contracts and strategic projects. Strong knowledge of Local Authority and National Highways procurement and contracting environments. Extensive understanding of NEC contracts, target cost models, frameworks and alliance contracting. A strong commercial and strategic mindset, with the ability to balance competitiveness, risk, deliverability and margin. Experience developing pricing strategies for complex, multi-disciplinary bids. Strong understanding of cost planning, benchmarking, risk and opportunity management and supply chain pricing. Demonstrable leadership capability, with experience developing high-performing estimating teams and embedding consistent standards. Excellent communication and stakeholder management skills, with the credibility to operate effectively with senior executives, clients and delivery partners. The ability to operate within a large, complex Tier 1 organisation and influence decisions at both strategic and operational levels. A track record of contributing to successful work-winning strategies and delivering sustainable commercial outcomes. Key Measures of Success Success in the role will be demonstrated through: High-quality, accurate and commercially robust tender submissions. Strong bid performance and successful framework and contract awards. Effective management of risk, opportunity and pricing strategy. Improved estimating consistency, governance and assurance across the business. Development and retention of a high-performing estimating function. Strong collaboration between estimating, commercial, operational, procurement and design teams. Contribution to sustainable revenue growth, profitability and long-term client relationships

ABOUT US Check out the role overview below If you are confident you have got the right skills and experience, apply today. Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. THIS ROLE CAN BE BASED OUT OF OUR MAIDSTONE, LONDON, LINCOLN OR BRISTOL OFFICE. JOB DETAILS Winning bids are not just about compliance. They are about insight, strategy, influence and storytelling. At Apogee, we are looking for an experienced Bid Strategist to play a key role in shaping and securing some of our most important opportunities. This is an opportunity for an accomplished bid professional to move beyond bid coordination and become a strategic partner to sales, operational leaders and executive stakeholders, driving better qualification decisions, stronger win strategies and more compelling customer-focused submissions. As a Bid Strategist, you will lead and support a range of strategic, complex and framework opportunities, helping to maximise win probability through robust qualification, customer insight, competitive positioning and compelling proposal development. You will work across the entire bid lifecycle, partnering with colleagues from sales, operations, finance and leadership teams to develop winning strategies, create persuasive content and ensure high-quality submissions. You will also act as a recognised subject matter expert, helping to develop bidding capability across the organisation through coaching, mentoring and continuous improvement initiatives. What You Will Be Doing Leading multiple strategic, complex and framework bid opportunities from qualification through to submission. Developing winning bid strategies and customer-focused value propositions. Creating compelling written content, executive summaries and strategic narratives. Challenging and influencing stakeholders to ensure solutions are commercially sound and aligned to customer requirements. Coordinating cross-functional bid teams and managing submissions against critical deadlines. Supporting customer presentations, pitch activities and negotiation strategies. Leading bid reviews and identifying lessons learned to improve future performance. Working with the wider bid team to enhance bid governance, qualification processes and AI-enabled ways of working. Coaching colleagues and promoting bidding best practice across the business. Supporting framework planning and re-tender readiness activities. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED We would love to hear from you if you have: Significant experience in bid management and bid writing. Proven success delivering strategic, complex or framework bids. Strong commercial awareness and the ability to develop winning strategies. Excellent stakeholder management and influencing skills. Experience leading virtual bid teams and coordinating contributions from multiple subject matter experts. Outstanding written and verbal communication skills. The ability to manage competing priorities whilst maintaining quality and governance standards. Experience coaching and developing colleagues. A passion for continuous improvement and innovation. Confidence using and promoting AI tools to improve bid effectiveness. APMP Foundation certification, or a willingness to achieve it within 12 months. It Would Be Great If You Also Have APMP Practitioner certification or are working towards it. Experience within public sector, framework or regulated procurement environments. Experience supporting executive presentations and customer negotiations. xrnqpay Knowledge of capture planning and pre-procurement engagement. Experience conducting wi

Business Manager - Automotive Location: Avonmouth, BS11 Salary: £24,000 basic + uncapped OTE up to £72,000 Hours: 8:15am - 6:00pm, Monday to Saturday. Working Pattern: Monday to Saturday - no Sunday working Christmas: 5-day Christmas shutdown Business Manager - Automotive Are you an experienced automotive Sales Executive ready to take the next step in your career? We are recruiting for an established and growing automotive business looking for a driven Sales Executive to step up into a Business Manager position at their Avonmouth site. This is an excellent opportunity for someone with strong vehicle sales experience who is ready to take on greater responsibility, develop their F&I knowledge and begin their progression into dealership management. You'll become a senior member of the onsite team, working closely with the General Manager and taking responsibility for the second stage of the sales process, while also supporting and developing a small team of Sales Consultants. The Role You'll play a key role in maximising every customer opportunity through finance, warranty and protection products while ensuring a first-class customer experience. Your responsibilities will include: Managing finance applications and supporting customers through the process Maximising finance, warranty and protection product sales Ensuring full FCA compliance across all transactions Managing deposits and customer payments Supporting and coaching Sales Consultants Monitoring and driving KPIs and sales targets Managing incoming leads and sales diaries Supporting customer review initiatives Contributing to sales campaigns and dealership initiatives Working closely with the General Manager and wider management team About You We're looking for an experienced automotive Sales Executive who is ready to progress their career. You don't necessarily need to have held a Business Manager position before. We're particularly interested in candidates who can demonstrate: Strong experience within automotive sales A proven track record of achieving sales targets Good knowledge of vehicle finance and F&I products An understanding of FCA regulations and compliance Excellent communication and customer relationship skills The ability to influence and support colleagues A commercially focused and target-driven approach Ambition to progress into senior dealership management A full UK driving licence Career Progression This role offers more than just a move into Business Management. You'll work closely with the General Manager, gaining valuable exposure to the wider operation and taking on increasing responsibility as you develop. For the right person, there is a clear pathway towards a future General Manager position, making this an excellent opportunity for an ambitious automotive professional looking to build a long-term management career. What's on Offer? £24,000 basic salary Uncapped OTE up to £72,000 Monday to Saturday, 8:15am - 6:00pm No Sunday working 5-day Christmas shutdown 23 days' holiday + bank holidays, rising to 25 days with service Company pension Staff discounts on vehicle purchases, servicing and EV chargers Health & wellbeing support BHSF Health Cash Plan Bike to Work scheme Financial wellbeing support Recognition programmes The Opportunity This is a fantastic opportunity for an experienced Sales Executive looking to step up and build a career in automotive management. If you're ambitious, commercially minded and ready to take on greater responsibility, this could be the next step you've been looking for. Apply today for a confidential conversation about the role. TPBN1_UKTJ

Operating Model Lead - Bristol About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an Operating Model Lead, you will provide strategic leadership for the design, evolution and continuous improvement of HMRCs Chief Digital and Information Office (CDIO) operating model. You will act as the strategic owner of the CDIO operating model, setting its direction, overseeing its continuous evolution, and leading the portfolio of improvement activity and people required to ensure it remains effective, sustainable and aligned to organisational priorities. You will lead a team of Operating Model Managers, acting as the senior internal consulting lead for operating model transformation across CDIO. You will shape the long-term direction of how CDIO delivers value through technology services, digital products and platforms, ensuring operating model decisions support organisational objectives, improve delivery performance and enable successful business outcomes. CDIO is moving to a Products and Platform-based organisation, with value delivered through Value Streams and a standard process framework. In this role, you will lead the operating model agenda that makes this shift successful and sustainable. You will work with senior leaders to define the future operating model, align strategic priorities, shape organisational design and governance, and ensure operating model improvements are implemented consistently across CDIO. This role suits someone who combines strategic thinking with strong delivery leadership. You will lead a team who use evidence, insight and organisational data to identify systemic barriers to effective delivery and organisational performance, setting priorities for improvement across governance, operating rhythms, organisational design, decision-making, ways of working, tooling, culture, people and supply chain. You will also lead the measures, frameworks and governance required to assess operating model effectiveness and demonstrate improvements in organisational performance, value delivery and strategic outcomes. Job description At this level, you will lead the strategic direction and continuous evolution of the CDIO operating model. You will oversee a portfolio of operating model initiatives and provide leadership across operational and strategic priorities, ensuring CDIO has the structures, governance and capabilities required to deliver value effectively. You will work closely with senior leaders across CDIO and HMRC to identify opportunities for organisational improvement, shape strategic decisions and ensure the operating model continues to evolve in response to business needs, technology change and organisational priorities. You will provide leadership to Operating Model Managers, ensuring interventions are aligned to a coherent operating model strategy and deliver measurable outcomes. Person specification Your responsibilities will typically include: Define operating model strategy: Develop and maintain the strategic vision, principles and roadmap for the CDIO operating model, ensuring alignment with organisational objectives, product and platform transformation, and future business needs. Shape organisational effectiveness : Identify systemic opportunities and risks affecting organisational performance, developing operating model interventions that improve governance, accountability, decision-making, prioritisation and value delivery. Lead operating model transformation: Oversee a portfolio of operating model improvement initiatives, ensuring work is focused on the highest-value opportunities and delivers sustainable organisational change. Influence senior decision-making: Work with senior leaders to build consensus on complex and potentially contentious issues, providing evidence-based recommendations and securing commitment for change. Establish governance and performance frameworks: Define and continuously improve the governance, measures and operating rhythms required to assess organisational health, operating model maturity and value delivery performance. Build organisational capability: Develop operating model capability across CDIO through coaching, thought leadership, standards, frameworks, communities of practice and repeatable approaches to continuous improvement. Lead and develop people: Provide leadership, coaching and direction to Operating Model Managers, creating a high-performing team capable of delivering complex operating model interventions across CDIO. Evidence value and impact: Establish meaningful measures and reporting that demonstrate the effectiveness of operating model changes, including organisational performance, delivery flow, value realisation, decision quality and strategic outcomes. Essential criteria Significant experience owning and evolving an organisation-wide operating model, establishing strategic direction, prioritising and leading a portfolio of operating model improvements. Significant experience leading large-scale operating model transformation initiatives in complex organisations, with evidence of delivering sustainable organisational outcomes through direct leadership and leadership through others. Experience defining operating model strategy and translating organisational objectives into practical operating model improvements across governance, structures, processes, roles, ways of working and performance management. Experience working with senior executives to shape organisational direction, influence strategic decisions and build alignment across multiple stakeholder groups with competing priorities. Experience using evidence, organisational data and insight to identify systemic issues, inform strategic decisions and assess the effectiveness of operating model interventions. Strong leadership skills, with experience leading, developing and coaching multidisciplinary teams whilst creating a culture of continuous improvement and accountability. Experience applying systems thinking and organisational design principles to understand complex challenges and design effective interventions that improve organisational performance. Experience operating successfully in large, complex organisations, navigating ambiguity, competing demands and significant organisational change. Desirable criteria Experience leading operating model, organisational effectiveness or transformation functions within a technology, digital or product-led organisation. Experience working in a consultancy or internal consulting environment, providing strategic advice and delivery leadership across multiple concurrent engagements. Experience establishing organisational performance frameworks, maturity models or value measurement approaches to support executive decision-making. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Benefits Alongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your Job History up to your last 5 roles (100 words per role), giving a brief summary of your skills and experience, what you delivered and any key achievements in each role. A 750-word Personal Statement. Your Personal Statement should tell us about a time when you defined and led a strategic operating model transformation within a complex digital, technology, product or platform-based organisation. Explain how you translated organisational priorities into a clear operating model vision, principles and roadmap; identified and prioritised systemic opportunities for improvement; built alignment among senior leaders with competing priorities; and led a portfolio of changes through others. Describe how you ensured the transformation was embedded and sustainable, and how you measured its impact on organisational performance, value delivery and strategic outcomes. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not mandatory for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on the Personal Statement. At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview you will be asked experienced based questions and there will be further questions in relation to the Personal Statement. You will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and Interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Sales Controller Bristol | £34,000 Basic | £65,000 Realistic Earnings | Uncapped OTE Take the Next Step in Your Automotive Sales Career We're recruiting for a driven automotive sales professional to join a busy, high-volume dealership as a Sales Controller. This is an excellent opportunity for an experienced Business Manager looking for the next step in their career , or a Senior Sales Executive ready to progress into a management role . You'll need a strong understanding of dealership sales processes, a commercial mindset and the ambition to drive performance, develop people and help a sales team achieve its full potential. Working closely with the Store Leader, you'll play a key role in improving conversion rates, maximising sales opportunities and coaching Sales Consultants. This is a hands-on position where you'll lead from the front, support the wider sales operation and provide cover for Business Managers when required. Key Responsibilities Sales Performance: Monitor KPIs, sales targets and conversion rates, identifying opportunities to improve results and maximise profitability. Coaching and Development: Support, mentor and motivate Sales Consultants, helping them improve their sales techniques, product knowledge and customer engagement. Lead Management: Monitor incoming sales leads, ensuring they are distributed effectively and followed up to maximise conversion. Data and Reporting: Analyse sales performance and identify opportunities for improvement. Deal Support: Assist with deal structures, resolve queries and help maximise sales opportunities. Business Manager Support: Work closely with Business Managers and provide cover when required. Customer Experience: Maintain high customer service standards and support initiatives to improve customer satisfaction and reviews. Showroom Operations: Support the day-to-day running of the showroom, ensuring processes are followed consistently. About You We're interested in candidates from a high-volume automotive retail environment who are commercially minded, motivated and ready to take the next step. You'll ideally have: Experience as a Business Manager or a strong track record as a Senior Sales Executive. Experience working in a fast-paced, high-volume dealership. A good understanding of dealership sales processes, KPIs and conversion rates. The ability to maximise sales opportunities and deliver strong commercial results. The confidence and enthusiasm to coach, motivate and develop colleagues. Excellent communication, organisational and analytical skills. A positive attitude, strong work ethic and desire to progress. A full, valid UK driving licence and a good standard of English and Maths. Salary, Earnings and Benefits £34,000 basic salary Realistic earnings of £65,000, with uncapped earning potential Company car may be considered depending on the successful candidate. 31 days' annual leave, increasing to 35 days. Company pension scheme. Health cash plan. Staff discounts on vehicle purchases and servicing. Refer a Friend scheme. Health and wellbeing support. Cycle to Work scheme. Employee financial wellbeing programme. Working Hours Five days per week, with two days off during the week. Both Saturday and Sunday working are currently required , as these are the busiest trading days. Store opening hours: Monday to Friday: 09:45-19:00 Saturday: 08:00-18:00 Sunday: 10:00-17:00 The working pattern is kept under review. Interested? Whether you're an established Business Manager looking for progression or a successful Senior Sales Executive ready to step into management, we'd love to hear from you. Apply today or contact us for a confidential discussion about this opportunity. TPBN1_UKTJ

Join to apply for the Head of Commercial Finance role at TieTalent Join to apply for the Head of Commercial Finance role at TieTalent Get AI-powered advice on this job and more exclusive features. Bristol £70,000-£85,000 + hybrid working + excellent benefits Core3 are delighted to partner with a fast-growing, purpose-led charity to recruit a Head of Commercial Finance in Bristol. This is a rare opportunity to blend sharp commercial thinking with values-driven work that changes lives across the South and London. Why join our client? This organisation runs a growing portfolio of social enterprises - farms, cafés, shops and more - where every pound of profit drives independence for people with learning disabilities and autism. With income set to double, they're scaling up with purpose at the centre. This is your chance to shape that journey, side-by-side with an inspiring CFO, and see how your financial leadership delivers real-world impact. How You'll Make An Impact As Head of Commercial Finance in Bristol, you'll lead the commercial strategy across a diverse range of trading ventures. You'll bring structure to decision-making, build tools that drive growth, and connect financial performance to social outcomes. Key responsibilities include: • Owning P&L and balance sheet insights across multiple trading arms., • Building profitability tools that reflect true cost-to-serve by product and service., • Developing pricing models, ROI frameworks and commercial bids for new sites, partnerships and M&A activity., • Supporting business cases for digital initiatives such as e-commerce and inventory tracking., • Linking operational drivers - like visitor numbers or occupancy - to financial forecasts., • Creating intuitive Power BI dashboards and KPIs to support informed decision-making., • Demonstrating the connection between surplus and social impact - more jobs, more hours of support., • Designing light-touch control frameworks that scale with growth., • Coaching finance business partners to embed commercial awareness across the organisation. Why Our Client Is Excited About You You're a qualified accountant (ACA, ACCA or CIMA) with a strong track record in commercial finance and the drive to turn data into action. You're comfortable balancing rigour with empathy, and you know how to engage and influence at all levels. You will also bring: • Proven commercial finance experience, ideally in a multi-entity or customer-focused setting., • Strong Excel skills and familiarity with Power BI or similar analytics tools., • The ability to distil complex data into actionable insight., • Experience influencing non-finance stakeholders and driving cross-functional change., • A collaborative and values-led mindset that fits an inclusive and socially driven culture. What You'll Get In Return This is a chance to shape a growing part of a brilliant organisation, with benefits that reflect a genuine commitment to flexibility, purpose, and well-being: • £70,000-£85,000 basic salary, • Hybrid working - two days a week typically in Bristol, with flexible locations (city farm or modern office), • 35-hour week with flexible start/finish, • Ethical pension scheme and family-friendly policies, • A working environment where financial strategy enables meaningful social change We invite applications from all qualified candidates who believe they meet the requirements of the role, whilst supporting and promoting equality and diversity to create an inclusive working environment for all. If this advert sounds like it was written for you, apply today or get in touch at // . For more roles, visit . TITL1_UKTJ • Executive, • Full-time, • Finance and Sales, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Get notified about new Head of Commercial Finance jobs in Bristol, England, United Kingdom. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Join Allianz UK as our Technical Pricing Manager for Direct Motor and lead the team in the development and maintenance of the claim’s models for one of the company’s largest portfolios. This role leads a team of 6 FTE and covers all aspects of the technical price build for our Direct Motor products, using leading edge data science techniques as well as traditional GLM methodologies to deliver market leading pricing capability. Location: This role can be based at any of Allianz’s major offices, please note that this is a hybrid working role with the expectation to attend the office 50% of your time. Our competitive package is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. As our Retail Motor Technical Pricing Manager, you’ll: • Play a pivotal role in driving forward the technical pricing capability of one of UKs largest motor insurers., • Be responsible for the maintenance, development and monitoring of the technical pricing models that underpin more than £1bn of personal lines motor GWP written on aggregator, web and call-centre channels., • Enable the team to leverage the power of our recently migrated data assets, working closely with the central data team to ensure the highest possible data quality and that modelling data needs are met., • Alongside delivery of regular GBM and GLM model refreshes, you will ensure that the team remain on the cutting edge of risk modelling techniques, working with the Data Science team, and leading the team through regular R&D phases to improve processes, performance and available feature sets., • Working in a large global insurer, you will take opportunities to both share your expertise with and take learnings from other pricing teams across the globe, working closely with the Group centre of pricing excellence., • Strong background in volume-lines technical pricing, with knowledge of Machine Learning (GBM) techniques and GLMs., • Business-minded and commercially focussed, ideally with prior experience in the UK motor insurance industry., • Strong communication and interpersonal skills, with the ability to inspire & motivate a team and manage stakeholder relationships within the UK and wider global business., • Previous project management/steering experience preferred., • Responsible Artificial Intelligence usage. Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including: • Flexible buy/sell holiday options, • Hybrid working, • Annual performance related bonus, • Contributory pension scheme, • Development days, • A discount up to 50% on a range of insurance products including car, home and pet, • Retail discounts, • Volunteering days Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. At Allianz, we are committed to fostering building an inclusive, accessible workplace where everyone can thrive. As a Disability Confident employer, we welcome applications from disabled and neurodivergent candidates and offer tailored adjustments throughout the recruitment process and in the workplace, whether that’s assistive technology, ergonomic equipment, flexible working arrangements, mentoring or coaching. We want to encourage candidates to speak with us about any adjustments they may need. We’re here to support you. If you have a disability or long‑term health condition and meet the essential criteria, you can choose to be considered through our Offer an Interview Scheme. Closing date 15/10/26 We reserve the right to close the advert early if we reach enough applications. 107026 | Actuarial | Professional | Allianz Executive | Allianz UK | Full-Time | Permanent #J-18808-Ljbffr

Help improve the digital services that support road safety and millions of drivers, vehicles and businesses across Great Britain. The Driver and Vehicle Standards Agency (DVSA), in partnership with Inspire People, are seeking a Senior Business Analyst to lead business analysis activities within agile, multidisciplinary delivery teams, translate user and business needs into clear requirements, and support the development of user-centred digital services. Permanent role, salary of £44,241 plus a 28.97% employer pension contribution and Civil Service benefits. Flexible, hybrid working from Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Uxbridge. Help Improve Digital Services at DVSA DVSA helps keep Great Britain's roads safe, delivering services used by drivers, vehicles and businesses across the country. Its Digital Services and Technology Directorate develops and improves digital products and services to meet user needs and support the agency's objectives. Reporting to a Lead Business Analyst, you will work closely with Product Owners, developers, testers and other colleagues across agile delivery teams. You will investigate business needs, define and validate requirements, refine product backlogs and help teams deliver valuable service improvements. You will also support and mentor fellow Business Analysts and contribute to the wider Business Analysis community. As a Senior Business Analyst, you will: • Lead business analysis activities across digital projects and products, investigating business problems, user needs and opportunities for service improvement, • Work with Product Owners and technical colleagues to define and refine user stories, acceptance criteria, and functional and non-functional requirements, • Maintain and prioritise product backlogs, assess options and impacts, and help resolve risks, issues and changes affecting delivery, • Engage stakeholders across the organisation, use appropriate analysis and process-modelling techniques, and coach and mentor other Business Analysts Essential skills for the Senior Business Analyst: • Hold The British Computer Society International Diploma in Business Analysis or equivalent, • Experience delivering business analysis in agile, multidisciplinary teams, working collaboratively with Product Owners, developers and testers, • Experience leading analysis activities, identifying user needs and translating business requirements into user stories and acceptance criteria, • Ability to investigate complex problems, assess options and model business processes using appropriate business analysis tools and techniques, • Experience engaging a range of stakeholders and coaching, developing or mentoring other Business Analysts Additional experience relevant to the Senior Business Analyst role: • Using Scrum or Kanban to deliver digital products or projects and manage competing priorities, • Analysing functional, non-functional, stakeholder and transition requirements, • Assessing the feasibility and operational impact of solutions using evidence and data Salary • Senior Executive Officer (SEO) - £44,241, • Candidates based in Uxbridge (contractual location Yeading) will receive a London Weighting allowance of £4,000 Location • Hybrid working with a minimum of 60% office attendance across the month, • Available locations: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham (Garretts Green) or Uxbridge, • The Uxbridge office is a temporary base while works take place at Yeading, the contractual location. Employees will move to Yeading when it reopens in 2028. Some travel to other offices, including overnight stays, may be required. In return, you can expect a flexible working culture, including: • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)., • 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday., • Access to the staff discount portal., • Career development opportunities, including support for relevant professional qualifications and training., • 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Additional Requirements • DVSA expect everyone to spend 60% of their working time in one of the offices, typically 3 days / week, • The post is subject to BPSS level clearance, • Visa Applicants: To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The DVSA does not currently hold this licence and therefore cannot legally sponsor Skilled Worker visa applicants. Why Join? You will have a hands-on role in improving digital services that support road safety and are used by people and businesses across Great Britain. Working in multidisciplinary teams, you will help turn complex challenges into practical, user-centred solutions while supporting other analysts to develop their skills. Alongside meaningful public service work, you will benefit from flexible working arrangements, opportunities for professional development and a Civil Service pension with a 28.97% employer contribution. Apply now or contact Inspire People in complete confidence. JBRP1_UKTJ

As the Digital & Cyber Resilience Manager you will own the first-line design, embedding and evolution of HL's technical and cyber resilience capability across the Digital function. The role is accountable for the Technical Resilience Framework, cyber recovery capability and technical service continuity practices, ensuring engineering and platform teams design, operate and recover services in a way that protects HL's Important Business Services (IBS) from technology failure and cyber disruption, while enabling delivery velocity and supporting regulatory alignment. What you will be doing Own and evolve the Technical Resilience Framework, policies and standards on behalf of Digital, keeping them current, pragmatic and aligned to regulatory expectations. Embed resilience-by-design practices across engineering and platform teams through patterns, guardrails, playbooks and pragmatic guidance. Lead HL's Cyber Recovery capability, defining recovery objectives, cyber recovery plans and Minimum Viable Business (MVB) approach for systems supporting IBS. Drive technical service continuity, ensuring Criticality Assessments and data/system recovery plans are in place, current and owned by system owners. Own the technical resilience testing cycle, coordinating DR, failover, backup and cyber recovery exercises and reporting outcomes and remediation. Provide first-line technical service risk assessment for new and changing services through Architecture Panel / DPS TDA, acting as guardian of resilient change. Track and report on the resilience posture of Digital, providing management information, KRIs and evidence to support Digital Leadership and internal/external assurance. Strengthen technology cyber incident readiness in partnership with Cyber Defence, Incident Management and SRE, focusing on containment, recovery and clean-build capability. Collaborate with second-line Technology Risk, Operational Resilience, Business Continuity and Procurement to ensure aligned outcomes and clear ownership. Champion a resilience culture across Digital through the Engineering Chapter, community forums, learning content and coaching of engineering leaders. About you Proven experience leading technical and/or cyber resilience, disaster recovery, or SRE capability in a complex regulated environment (financial services strongly preferred). Strong working knowledge of cyber recovery techniques including ransomware response, immutable backups, clean-build patterns and recovery orchestration. Solid understanding of hybrid infrastructure and cloud-native architectures (AWS preferred), covering redundancy, failover, dependency management and fault isolation. Practical experience designing and running resilience testing programmes including DR exercises, failover testing, chaos engineering and technical tabletop exercises. Working knowledge of relevant UK regulatory expectations (FCA/PRA Operational Resilience, Impact Tolerances, IBS protection, DORA-equivalent principles) and their translation into technology controls. Able to define and use KRIs, metrics and evidence to prioritise action and demonstrate control effectiveness to technical and non-technical audiences. Strong stakeholder influencing skills - able to build consensus across engineering, architecture, security, risk and operations without relying on direct authority. Comfortable operating as a first-line owner, partnering with 2nd-line assurance, Business Continuity and Third-Party Risk functions. Excellent written and verbal communication, able to translate technical resilience concepts for engineering, product and executive audiences. Relevant certifications welcomed but not essential (e.g. ISO 22301, CBCI, CISSP, ITIL, AWS Solutions Architect / Well-Architected). Interview process The interview process for this role is two stages including a technical competency-based question and a task. Working Schedule This role is based in Bristol head office, BS2 0TR. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office 2 days a week. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans - including optical, dental, and out patientcare Health screening programme Help@hand - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year * dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. #HLI TPBN1_UKTJ

The Company: • PE-backed Regulatory Technology business approaching £45M ARR, with ambitious plans to reach £100M ARR by 2030., • Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance., • A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services., • Significant investment into the customer technology stack, including Salesforce, Gong and Hook, creating a genuinely data-driven Customer Success function., • A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly visible, customer-facing leader. You'll be just as comfortable coaching your team as you are stepping into executive customer conversations, driving adoption, challenging stakeholders and influencing commercial outcomes across a £4-5M ARR portfolio of almost 1,000 customers. This isn't a role for someone who wants to manage from behind a dashboard. They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. What You'll Be Doing: • Leading, coaching and developing two Customer Success Managers., • Owning the strategy, health and performance of a scaled customer portfolio worth approximately £4-5M ARR., • Delivering executive customer meetings, webinars and strategic business reviews., • Partnering closely with Account Management to maximise customer retention and renewal success., • Using customer health, engagement and product usage data to proactively identify risk and opportunity., • Working alongside Customer Marketing, Digital CS and Data & Analytics to continually improve the scaled customer journey., • Acting as the senior escalation point for complex customer situations, leading by example through your own customer interactions. About You: You'll bring: • Experience leading Customer Success teams within a SaaS environment., • A proven track record managing scaled or high-volume customer portfolios., • A commercial mindset, understanding that Customer Success exists to deliver customer outcomes that protect and grow revenue., • The confidence and credibility to influence senior stakeholders and challenge customers constructively when required., • A data-led approach, using customer health, engagement and product adoption to prioritise activity., • A coaching mentality, developing those around you whilst setting the standard through your own customer interactions. Most importantly... You understand that Customer Success isn't about keeping customers happy. It's about understanding why customers invested in your platform, aligning around the outcomes they're trying to achieve and ensuring those outcomes are realised. You'll be comfortable having difficult conversations, influencing senior stakeholders and acting as the commercial partner who keeps customer value, adoption and retention firmly aligned. #J-18808-Ljbffr

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu