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Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

£3,000/month Base + Reorder Commission + Performance Bonuses London Territory | Full-Time | Immediate Start We’re expanding the retail footprint of our premium nicotine pouch brand across London. We’re looking for confident, energetic field sellers who know how to walk into a shop, build instant rapport, and secure product placement — and then keep the relationship active so stock continues to move. If you’re motivated by outcomes rather than office time, and you want to earn based on your commercial impact, this is a serious and well-structured field sales role with clear targets and uncapped upside. The Role You’ll be visiting convenience stores, vape shops, shisha lounges, off-licenses, and independent retailers across your assigned London area. Your responsibility is to introduce the product, secure placement, ensure visibility, and maintain reorders. This is relationship-led FMCG field sales, not charity or street canvassing. You are building a territory, not one-off sales. Key Responsibilities • Secure 100 new retail store placements per month (net new), • Present the product, pricing, benefits, and target customer profile, • Negotiate and confirm product placement position (counter / shelf / visibility point), • Build ongoing relationships to ensure consistent reorders, • Track store performance & reorder cycles with simple weekly reporting, • Represent the brand with professionalism, energy, and commercial discipline Who This Suits This role suits someone who: • Thrives in face-to-face commercial sales, • Can build trust quickly and handle objections confidently, • Understands territory ownership and account growth, • Is disciplined, reliable, and driven by targets and earnings, • Wants autonomy with real performance-linked earnings potential Experience in field sales, vape distribution, FMCG, beverages, or independent retail sales is helpful - but not essential. The mindset matters more than the CV. If you have confidence, presence, and follow-through, we’ll train you. Compensation This is not commission-only - this is structured commercial field sales: Base Salary £3,000 per month (Paid monthly) New Store Bonus Paid per placement, accelerates after target is hit Reorder Commission Earn on every repeat order from your accounts Quarterly Performance Bonus For exceeding placement & reorder KPIs Expected OTE after initial ramp: £55,000 – £85,000/year, with higher earnings for territory leaders. This role rewards those who build and maintain a strong reorder pipeline. Support & Training • Product & pitch playbook, • Price positioning & objection handling, • POS & in-store display materials, • Territory planning and field execution framework, • Weekly coaching to sharpen commercial performance Requirements • Confident communicator with presence, • Reliable, consistent, self-driven, • Comfortable being on the move daily, • Right to work in the UK No driving licence required — London territory works well via public transport. How to Apply Send a short message explaining why this role suits your personality and mindset. No long CV necessary - we hire on energy, competence, and commitment.