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  • Night Porter
    Night Porter
    16 hours ago
    £31500 yearly
    Full-time
    South Kensington, London

    Are you ready to be a vital part of the Number Sixteen Hotel experience? We are thrilled to offer an exciting opportunity for a Night Porter to join our dynamic team. Firmdale Hotels is renowned for its distinctive character, exceptional service, and commitment to creating memorable guest experiences. Number Sixteen Hotel, nestled in the heart of South Kensington, embodies luxury, charm, and sophistication, offering an unforgettable stay in the heart of London. As a Night Porter, you will play a pivotal role in ensuring the smooth operation of our concierge desk during the evening hours. Responsibilities: • Managing the concierge desk in the absence of the wider team, providing unparalleled service to our guests., • Handling incoming calls promptly and professionally, addressing guest inquiries and requests with efficiency and care., • Assisting guests with luggage, ensuring their arrival and departure experiences are seamless and memorable., • Responding promptly to guest requests and ensuring their needs are met with attention to detail and dedication., • Supporting check-ins and check-outs, ensuring accuracy and efficiency in all transactions. What you Need: • Exceptional attention to detail to ensure every guest interaction is flawless., • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations., • Strong organisational and communication skills to effectively coordinate tasks and interact with guests and colleagues., • Comfortable working independently during night shifts while also thriving in a collaborative team environment. What We Offer: * Enjoy a balanced work-life schedule with 4 days on and 4 days off rotation. • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    2 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Junior Sous Chef
    Junior Sous Chef
    3 days ago
    £39700 yearly
    Full-time
    South Kensington, London

    Are you a culinary enthusiast looking for an exciting opportunity to showcase your talent? Look no further! Firmdale Hotels invites you to become our newest Junior Sous Chef at the prestigious Number Sixteen Hotel. As a Junior Sous Chef at Number Sixteen Hotel, you will be at the heart of our culinary operations, contributing to the seamless delivery of exceptional dining experiences. Your role will involve collaborating with our talented kitchen team to ensure the highest standards of quality and efficiency are maintained. Responsibilities: • Utilise your culinary expertise to assist in the preparation and execution of breakfast, lunch, and dinner services., • Thrive in a fast-paced environment, demonstrating confidence and composure during peak periods., • Lead by example, supervising and motivating a small team to achieve culinary excellence., • Maintain meticulous attention to detail, ensuring each dish meets our exacting standards of presentation and taste., • Take ownership of stock management and ordering for your section, optimising inventory levels and minimising waste., • Showcase your organisational and communication skills, effectively liaising with colleagues to coordinate kitchen activities seamlessly., • Collaborate closely with the Head Chef and Sous Chefs to uphold the hotel's culinary reputation and exceed guest expectations. What you Need: • Previous experience in a similar culinary role, ideally within a high-pressure environment., • A genuine passion for food and a dedication to delivering exceptional dining experiences., • Proven ability to lead and inspire a team, fostering a culture of collaboration and excellence., • Strong organisational skills, with the ability to multitask and prioritise effectively., • Excellent communication skills, both verbal and written, to engage effectively with colleagues and stakeholders., • A team player mentality, with a willingness to support your colleagues and contribute to the overall success of the kitchen. What We Offer: • Competitive salary of £39,700 per annum plus service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    7 days ago
    £12.71–£14 hourly
    Full-time
    London

    Experienced Bartender & Waiting Staff About Riverside Studios Riverside Studios is a multi-arts centre on the River Thames in Hammersmith, presenting contemporary theatre, film, visual arts and television production. Alongside our artistic programme, we offer a vibrant hospitality experience for audiences, visitors and event clients. We are looking for experienced Bartenders and Waiting Staff to join our Food & Beverage team. This is a varied, hands-on role where no two shifts are quite the same. You could be serving drinks before a theatre performance, managing a busy interval, looking after cinema customers, working a private event or providing table service in our restaurant. If you enjoy hospitality, working with people and being part of a busy team, we'd love to hear from you. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to company standards., • Provide friendly, professional and efficient customer service., • Maintain good product knowledge across drinks and food., • Take orders accurately and confidently using EPOS., • Deliver food and drinks to tables and provide attentive table service., • Keep bars, tables and front-of-house areas clean, organised and fully stocked., • Support pre-show, interval and post-show service during busy performances., • Assist with private events, corporate bookings, cinema screenings and special functions., • Assist with opening and closing procedures and complete relevant checklists., • Restock, rotate stock and minimise wastage and breakages., • Promote offers and confidently upsell food and beverages., • Follow food safety, licensing, Challenge 25, health & safety and company procedures., • Work closely with the kitchen, events and theatre teams to deliver a great guest experience., • Support colleagues across our different F&B outlets as required. What we're looking for Essential: • Previous experience in a bar, restaurant, café or hospitality environment., • Friendly, approachable and customer-focused., • Excellent communication and teamwork skills., • Able to stay calm and efficient in a busy environment., • Reliable, punctual and well organised., • Flexible to work evenings, weekends, bank holidays and theatre performance schedules. Desirable: • Cocktail and/or coffee-making experience., • Previous events, theatre or arts venue experience., • Experience using EPOS systems.

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  • Receptionist (Part-time 24 Hours)
    Receptionist (Part-time 24 Hours)
    4 days ago
    £16–£17.5 hourly
    Part-time
    South Kensington, London

    Are you ready to embark on an exciting journey with Firmdale Hotels? We are looking for a vibrant Receptionist to become a vital part of our esteemed team at Number Sixteen Hotel. If you are passionate about delivering exceptional service and thrive in a dynamic environment, this role is perfect for you. As a Part-time (24 hours) Receptionist at Number Sixteen Hotel, you will be the welcoming face and voice of our establishment. Your primary responsibility will be to provide outstanding customer service, ensuring that every guest feels at home and well taken care of. Responsibilities: • Greeting guests with warmth and professionalism, creating a positive first impression., • Handling check-ins and check-outs efficiently, while maintaining a keen eye for detail., • Responding to guest inquiries promptly and accurately, whether in person, over the phone, or via email., • Assisting guests with special requests and providing information about hotel facilities and local attractions., • Collaborating closely with our front office team to ensure seamless operations and guest satisfaction., • Upholding impeccable standards of presentation and professionalism at all times. What you Need: • A passion for hospitality and a genuine desire to exceed guest expectations., • Strong communication skills and the ability to engage with guests from diverse backgrounds., • Exceptional organisational skills and a meticulous attention to detail., • A positive attitude and the ability to thrive in a fast-paced, team-oriented environment., • Previous experience in a similar role is essential What We Offer: • Competitive hourly rate of £16 - £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Part-Time Sales Assistant – Charm Bar
    Part-Time Sales Assistant – Charm Bar
    20 days ago
    £12.75 hourly
    Part-time
    Notting Hill, Kensington and Chelsea

    📍 Location: Notting Hill, London🗓 Days Needed: Wednesday, Thursday, Friday, Saturday & Sunday(You must be available to work at least 3 of these days) About Us We’re Lyna London — a small, sister-owned jewellery and accessories brand founded in 2021. We create high-quality, super cute pieces at affordable prices and are known for our good vibes, great customer service, and strong social media presence.You’ve probably seen us on TikTok or Instagram — now’s your chance to be part of the story! The Role We’re looking for a fun, friendly, and creative Sales Assistant to join our Notting Hill team. You’ll chat with customers, help them choose the cutest pieces, and create custom charm bracelets and necklaces on the spot.If you love accessories, social media, and a role where no two days are the same — this is for you. What You’ll Be Doing: • Creating a welcoming and friendly atmosphere;, • Making charm bracelets and necklaces (full training provided);, • Styling products and giving customer recommendations;, • Operating the till and processing payments;, • Keeping the shop clean, tidy, and well-stocked;, • Confidently multitasking in a busy environment;, • Creating fun content for social media (bonus if camera-confident!);, • Answering phone calls politely and professionally. What We’re Looking For 💫 • Outgoing and confident communicator;, • Comfortable working in a fast-paced retail environment;, • Creative and enjoys hands-on tasks;, • Keen to learn and grow with a small indie brand;, • Retail or customer service experience (a bonus, not essential);, • Organised with good time management;, • Reliable, proactive, and a positive team player. Availability Must-Haves 📅 • Wednesday, Thursday, Friday, Saturday & Sunday(You must be available to work at least 3 of these days), • Weekend and bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰 Staff discount on everything 🌸 Friendly team, fun shifts & good vibes 📸 Opportunities to be involved in social media content ✨ Sound like your vibe? Join our Lyna London fam at Notting Hill and help us create magical moments for every customer 💫We can’t wait to meet you!

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  • Sales Assistant
    Sales Assistant
    26 days ago
    £12.8–£13.5 hourly
    Part-time
    London

    Sales Assistant – Knit&Knots Location: London – Westfield London / Westfield Stratford Position: Sales Assistant Job Type: Part-time Knit&Knots is a London-based handmade gift and lifestyle brand specialising in crochet flowers, bouquets, plants, accessories and unique gifts. As our business continues to grow, we are looking for friendly, reliable and confident Sales Assistants to join our retail team. Your Responsibilities • Welcome and assist customers in a friendly and professional manner, • Introduce products and provide recommendations to customers, • Actively engage with customers and help increase sales, • Process payments and operate the till, • Replenish stock and keep displays organised and attractive, • Maintain a clean and tidy retail space, • Check stock levels and report low-stock items to the manager, • Follow daily store procedures and company standards, • Support the team during busy periods What We’re Looking For • Friendly, approachable and confident with customers, • Good communication skills, • Positive attitude and strong sense of responsibility, • Reliable and punctual, • Comfortable approaching customers and making product recommendations, • Able to work independently as well as part of a team, • Previous retail or customer service experience is preferred, but not essential, • Must be available to work some weekends and bank holidays What We Offer • Friendly and supportive working environment, • Staff training provided, • Opportunities to develop into a Senior Sales Assistant or Store Manager, • Opportunities to grow with an expanding London retail brand ###

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  • Chef de Partie
    Chef de Partie
    1 month ago
    £14 hourly
    Part-time
    London

    Chef de Partie – Join Our Kitchen Team We are looking for a passionate and reliable Chef de Partie to join our busy kitchen team.As Chef de Partie, you will be responsible for running your own section, ensuring consistently high standards of food preparation, presentation, and hygiene. You will work closely with the Head Chef to deliver exceptional dishes while maintaining an organised and efficient kitchen. Key Responsibilities • Prepare, cook, and present dishes to the highest standard., • Take ownership of your designated section and ensure smooth service., • Maintain excellent food quality, consistency, and portion control., • Follow all food safety, hygiene, and health & safety regulations., • Monitor stock levels and minimise waste., • Assist with stock rotation, deliveries, and ordering as required., • Support the training and development of junior kitchen staff., • Work effectively under pressure during busy service periods., • Contribute ideas for menu development and daily specials. What We’re Looking For • Previous experience as a Chef de Partie or a strong Commis Chef ready for the next step., • A genuine passion for fresh, high-quality food., • Excellent organisational and time management skills., • Ability to work well as part of a team in a fast-paced environment., • Strong knowledge of food safety and hygiene standards., • Flexibility to work evenings, weekends, and bank holidays., • Right to work in the UK. What We Offer • Competitive salary., • Opportunities for career progression and professional development., • Staff meals while on duty., • Employee discounts., • A supportive and friendly working environment., • The opportunity to be part of a passionate and ambitious team. If you are enthusiastic about great food, thrive in a busy kitchen, and are looking to develop your career with a professional team, we’d love to hear from you. Apply today and become part of our success.

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  • Cake Decorator
    Cake Decorator
    2 months ago
    £13–£16 hourly
    Full-time
    London

    We are looking for an Experienced Cake Decorator to join our patisserie team in Park Royal NW10. As a Cake Decorator, you will be adding the finishing touches to our cakes .You will be working towards producing the highest-quality baked goods. We are currently growing the business and are looking for hardworking and vibrant Cake Decorator to join our growing team. Day shift: 7am- 4/5pm, Full time 5-6 days/week Responsibilities: • Able to follow instructions and be able to bake, mix and decorate a range of items. (including Icing / Sugar, Cream Cakes etc.), • Preparing mixes and frostings, • Attention to detail and working to deadlines are equally important for this role., • Stock rotation and general kitchen duties. Requirement: • Must have at least 1-2 years experience of Cake Decorator, • Willingness to learn and have a good work ethic, • Attention to detail, • Must have right to work the UK, • Able to lift big heavy bowls and use large-scale baking equipment We Offer: • Opportunity for career development, • Company events & social hours, • Competitive wages, • Generous Staff discount, • Staff Snacks and Drinks, • 28 days holiday including bank holidays, • pension scheme Job Types: Full-time, Part-time, Permanent Salary: £13-£16 per hour Benefits: • Employee discount, • On-site parking Schedule: • 8 hour shift Experience: • cake decorating: 1 year (preferred) Work remotely: • No

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  • Chef de partie Ottolenghi Richmond
    Chef de partie Ottolenghi Richmond
    2 months ago
    £14.81 hourly
    Full-time
    Richmond

    At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years. What you’ll do • Take full responsibility for your designated section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Ensure food safety and hygiene standards are adhered to at all times., • Manage stock within your section, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Contribute to a positive, professional kitchen culture., • Maintain a clean, safe, and organised working environment. What we’re looking for • 1+ years of experience as a Chef de Partie or strong Demi Chef de Partie in a quality kitchen., • Solid understanding of food hygiene regulations and allergen management., • A genuine enthusiasm for food and a desire to develop your skills. Key skills • Strong technical cookery skills with good attention to detail., • Calm and focused under pressure., • A positive, team-orientated attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary craft and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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  • Pizza Chef Assistant
    Pizza Chef Assistant
    2 months ago
    Full-time
    Wimbledon, Merton

    Are you passionate about pizza and looking to develop your skills in a busy Italian restaurant? Al Forno Wimbledon is looking for an enthusiastic and hardworking Junior Pizza Chef / Pizza Assistant to join our kitchen team. Previous pizza experience is an advantage, but it is not essential. We are happy to train the right person who is reliable, motivated and eager to learn. Key Responsibilities • Assist with pizza dough preparation, including mixing, proofing and portioning., • Prepare and add toppings according to our recipes and standards., • Learn to operate the pizza oven and ensure pizzas are cooked consistently., • Keep the pizza section clean, organised and ready for service., • Monitor ingredients and help maintain stock levels and freshness., • Support the Pizza Chef and wider kitchen team during busy services., • Assist with other kitchen preparation and duties when required., • Follow all food hygiene, health and safety procedures. What We're Looking For • Previous kitchen or pizza experience is a plus, but not essential., • A genuine interest in cooking and pizza making., • Willingness to learn and develop as a Pizza Chef., • Reliable, hardworking and able to stay organised during busy services., • Good communication skills and a positive team attitude., • Flexibility to work evenings, weekends and bank holidays. What We Offer • Full training and the opportunity to develop your pizza-making skills., • Career development opportunities within the restaurant., • A friendly and supportive working environment., • Competitive pay., • Staff benefits. Staff Perks • One staff meal per shift from the staff menu., • One soft drink and one hot drink per shift., • Staff discount on other menu items outside the staff meal. Al Forno Wimbledon Italian Restaurant · Wimbledon

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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