DV Cleared Backup & Storage Engineer
4 days ago
Stevenage
Job Title: DV Cleared Backup & Storage Engineer Location: Stevenage - 5 day per week onsite Duration: 12 Months with possible extension Rate: Up to £430 per day via an approved umbrella company Must be willing and eligible to go through the DV vetting process You will work a 37-hour week across a shift pattern, typically: • 07:00 - 15:30, or, • 10:30 - 19:00 There is no regular weekend working; however, overtime may be available, including occasional weekend activities to support project or operational requirements. We are currently looking for an experienced Backup & Storage Engineer to join a specialist team of 2nd and 3rd Line Infrastructure Engineers supporting a high-profile and secure customer environment. Working from our Stevenage site, you will play a key role in the support, administration, development, and continuous improvement of enterprise-scale storage and backup platforms. This is an excellent opportunity to work with leading technologies including NetApp Storage, Cohesity, VMware, and SAN infrastructure within a highly secure environment. Key Responsibilities: • Support and manage large-scale NetApp Storage and Cohesity Backup environments across multiple data centres., • Monitor infrastructure health, performance, availability, and resilience, proactively identifying and resolving issues., • Investigate, diagnose, and resolve incidents, service requests, and problem tickets within agreed SLAs and KPIs., • Handle and support Severity 1 and Severity 2 incidents, providing technical input and Root Cause Analysis (RCA) where required., • Administer and maintain NAS and SAN storage environments., • Manage VMware integrations within the storage estate., • Configure, support, and troubleshoot SAN fabric switches and zoning requirements., • Perform capacity planning, forecasting, and reporting to identify potential constraints and risks., • Plan, schedule, and implement storage software and firmware upgrades in line with change management processes., • Install, configure, and commission new storage and backup infrastructure components., • Raise, document, and present technical change requests to support infrastructure improvements., • Contribute to continuous service improvement initiatives and operational best practices., • Create and maintain comprehensive technical documentation, processes, and procedural guides., • Share technical knowledge across the wider support team to enhance capability and service delivery., • Ensure all work is performed in accordance with security policies, change control processes, and configuration management standards., • Maintain the security and integrity of storage and backup services within a highly secure environment., • Experience supporting NetApp Storage environments within enterprise organisations., • Understanding of NetApp Storage Hardware platforms., • Strong knowledge of NAS and SAN technologies and administration principles., • Experience integrating VMware environments with storage solutions., • Ability to investigate and resolve complex infrastructure issues., • Experience working within ITIL-aligned service management environments., • Strong understanding of infrastructure support processes, including Incident, Problem, Change, and Release Management., • Excellent documentation and communication skills., • Experience with Cohesity Backup Platforms., • SAN switch administration and zoning., • Data centre infrastructure support., • Capacity management and reporting., • Experience within highly regulated or secure customer environments., • Knowledge of enterprise backup, disaster recovery, and business continuity solutions. #J-18808-Ljbffr