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Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.
The Narborough Store Limited Located in Kings Lynn is looking for a efficient "Shop Supervisor" who will be responsible for overseeing the day-to-day operations of the retail shop, ensuring smooth functioning, excellent customer service, and achievement of sales targets. · Supervise and lead a team of retail staff, including sales associates and cashiers. · Schedule and assign tasks to team members, ensuring optimal staffing levels at all times. · Set sales targets and performance goals for the team and monitor their achievement. · Oversee inventory levels and ensure proper stock management. · Maintain cleanliness and organization of the shop floor, including merchandise displays and signage. · Monitor equipment and facilities for maintenance issues and coordinate repairs as needed.
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: - Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. - Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. - Maintain the highest standards of hygiene, presentation, and professionalism. - Liaise with the kitchen and catering teams to ensure seamless service. - Manage inventory of dining essentials and coordinate with vendors when necessary. - Ensure adherence to corporate dining etiquette and service protocols. - Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. - Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: - Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. - Strong knowledge of food and beverage service, including wine pairing and table etiquette. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. - Impeccable grooming and presentation. - Strong organizational and leadership skills. - Active, quick learner with a positive attitude and team-oriented mindset. - Flexibility with shifts (no weekends required). Compensation & Benefits: - £17 per hour - Healthy and supportive work environment - Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.
Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. Maintain the highest standards of hygiene, presentation, and professionalism. Liaise with the kitchen and catering teams to ensure seamless service. Manage inventory of dining essentials and coordinate with vendors when necessary. Ensure adherence to corporate dining etiquette and service protocols. Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. Strong knowledge of food and beverage service, including wine pairing and table etiquette. Excellent communication and interpersonal skills. Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. Impeccable grooming and presentation. Strong organizational and leadership skills. Active, quick learner with a positive attitude and team-oriented mindset. Flexibility with shifts (no weekends required). Compensation & Benefits: £17 per hour Healthy and supportive work environment Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.
Job Title: Facility Manager – Facilities Management Location: London Job Type: Full-time About the Company: Caelum - General Facilities is a leading facilities management company committed to delivering high-quality maintenance and operational services across various properties. We are seeking a proactive and experienced Facility Manager to oversee the maintenance, operations, and client satisfaction of our managed facilities. Job Responsibilities: - Oversee the daily operations of multiple facilities, ensuring efficiency and safety. - Develop and implement maintenance schedules, ensuring all facilities meet health, safety, and regulatory standards. - Manage vendor relationships, including contractors, suppliers, and service providers. - Monitor and control budgets, optimizing cost-effective maintenance and repair solutions. - Ensure client satisfaction by addressing concerns and maintaining high service standards. - Conduct regular facility inspections and coordinate necessary repairs or improvements. - Collaborate with teams to enhance operational efficiency and service delivery. - Implement sustainability and energy efficiency initiatives. - Maintain accurate records of maintenance, repairs, and compliance documentation. - Lead and train facility staff, ensuring a well-coordinated team. Requirements: - Bachelor’s degree in Facility Management, Business Administration, or a related field. - Minimum of 1 years of experience in facility management. - Strong knowledge of building systems, maintenance, and facility operations. - Excellent leadership, communication, and problem-solving skills. - Experience with budget management and vendor negotiations. - Familiarity with relevant health, safety, and compliance regulations. - Proficiency in facility management software and Microsoft Office Suite. - Ability to work independently and handle multiple facilities efficiently. Benefits: - Competitive salary and performance-based incentives. - Professional development opportunities. - Dynamic and collaborative work environment. If you are a results-driven professional with a passion for facilities management, we invite you to apply. Please submit your resume and cover letter. Caelum - General Facilities is an equal opportunity employer.
Office Manager job description: Manage and coordinate administrative functions, including scheduling, correspondence, and office supplies management. Oversee office facilities, ensuring a safe, clean, and well-organised workspace. Assist in budget management, including monitoring office expenditures and identifying cost-saving opportunities. Coordinate meetings, events, and travel arrangements for staff. Implement and maintain office policies and procedures to enhance operational efficiency. Liaise with IT support to ensure all office equipment and systems function effectively.
Responsible for overseeing daily administrative operations, ensuring efficiency and organization within the workplace. Manage office supplies, equipment, and vendor relationships while coordinating facility maintenance. Involves supervising administrative staff, delegating tasks, and supporting team productivity. Expense tracking, assist in scheduling meetings, and communication between departments. Ensures compliance with company policies and procedures, fostering a positive work environment. Strong organizational, leadership, and problem-solving skills are essential for success in this role. Plays a key role in onboarding new employees, ensuring they have the necessary resources and training to integrate smoothly into the company. Implement and improve office procedures to enhance workflow efficiency and maintain a productive work environment.
1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)
Job Summary: We are looking for a reliable and hardworking Kitchen Porter to join our team at one of our esteemed client hotels in London. As a Kitchen Porter, you will play a key role in maintaining cleanliness, hygiene, and overall kitchen operations. This position involves cleaning kitchen equipment, washing utensils, and assisting with various cleaning tasks to ensure a safe and efficient working environment. Key Responsibilities: - Cleaning & Maintenance Wash dishes, utensils, and kitchen equipment using dishwashers and glasswashers. Ensure all kitchen areas, including floors, surfaces, and equipment, are thoroughly cleaned and sanitized. Follow deep cleaning schedules and assist with regular deep cleaning tasks. Sweep, mop, and maintain cleanliness throughout the kitchen and surrounding areas. - Equipment Care Operate and maintain dishwashing and glass washing machines according to guidelines. Report any issues with kitchen equipment or cleaning machines to the Kitchen Porter Supervisor. - Stock Management Assist in the storage and organization of cleaning supplies and other kitchen essentials. Monitor stock levels and inform the Kitchen Porter Supervisor of any shortages or required supplies. - Ad-Hoc Tasks Support the kitchen team with any other tasks as requested by the Kitchen Porter Supervisor or coordinator. Assist with the transportation of food items and utensils between kitchen areas when necessary. - Health and Safety Follow all health, safety, and hygiene regulations to ensure a safe working environment. Assist in maintaining cleanliness and ensuring safe working practices within the kitchen. Key Skills and Requirements: Experience: Previous experience in a kitchen environment is desirable. Work Ethic: Strong attention to detail and a commitment to maintaining high cleanliness standards. Teamwork: Ability to work effectively as part of a team. Physical Fitness: Ability to stand for long periods and lift heavy items when required. Hygiene Awareness: Understanding of health and safety regulations in a kitchen environment. Flexibility: Willingness to work in shifts, including evenings, weekends, and public holidays as needed.
Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.
We are seeking a motivated and organised Event Coordinator to work from home on a commission-based basis. This role involves booking outdoor events for 2025. The position offers complete flexibility to work around your existing commitments. If the arrangement is successful, we aim to transition this role into a full-time, salaried position. Responsibilities: - Research and identify suitable outdoor venues across the UK. - Contact venues via phone or email to negotiate and secure bookings. - Ensure venues meet specific requirements (e.g., size, facilities, availability). - Maintain an organised record of venue communication and bookings. - Provide regular progress updates and reports. - Liaise with the business owner to finalise agreements. Requirements: - Strong communication and negotiation skills. - Highly organised and able to manage your own schedule. - Experience in event planning, venue booking, or sales is preferred but not essential. - Access to a computer, phone, and reliable internet connection. What We Offer: - Commission-Based Pay: Earn £150 for each successfully booked event - Complete Flexibility: Work whenever it suits you—fit this role around your existing job, work part-time, or dedicate just one day a week. As long as you book events, you will be paid. - Growth Potential: This role offers the opportunity to transition into a full-time, salaried position based on performance and business growth. - Support and Resources: We provide guidance, email templates, and access to past venue contacts to help you succeed. How to Apply: Please send your CV along with a short cover letter explaining why you’d be a great fit for this role. Highlight any relevant experience in event planning, venue booking, or customer relations. Additional Information: - Job Type: Freelance/Commission-Based - Pay: £150 per successful event booking - Location: Remote (work from home) - Potential Transition: Opportunity for a full-time role if targets are met and the partnership is successful.