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£60,000- £70,000 (depending on experience) Commercial Lead – Magazine Publishing Salary £60,000 to £70,000 depending on experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Staying aware of the latest trends and developments in the industry, ultimately being in tune with our customer and what other products and brands align to their needs and interests but do not step into our portfolio of products here at Saga People management, relationships and account management responsibilities; • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • Can deliver high quality, accurate output at pace and able to quickly adapt to changing environments, consistently setting high standards and driving performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3386

£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

As a Finance and Business Support Officer, you'll play a crucial role in both finance and administrative functions. A part-qualified status in a recognised finance qualification (like AAT, ACCA, or CIMA) and practical experience with finance admin tasks. A growing and forward-thinking organisation i

We are currently recruiting for an experienced Business Support Officer to join our team on a permanent basis. The position provides support to both finance and operational functions within the business.

SF Recruitment is looking to recruit an experienced Finance Officer to join a Nottingham Charity, located in NG1, on a long term temporary basis. As a member of the Finance Team, you will work closely with the Director of Finance to deliver the day-to-day financial processing of all accounting trans

SF Recruitment is looking to recruit an experienced Finance Officer to join a Nottingham Charity, located in NG1, on a long term temporary basis. As a member of the Finance Team, you will work closely with the Director of Finance to deliver the day-to-day financial processing of all accounting trans

Finance Officer Salary: £34,863 per annum (FTE) Hours: Full-time, 37 hours per week Location: Nottingham, Office based Contract: Temporary We are seeking an experienced and organised Finance Officer to join the finance team within a charity in Nottingham. Key Responsibilities: Support th

With a period of change underway, the organisation is looking for an experienced finance professional who can step in confidently and take ownership of payroll from day one, while also supporting core finance activity to ensure continuity. This is a hands-on role within a small finance team and will

Chief Finance and Operations Officer. Are you a charity finance leader looking to join an organisation that makes a real difference to people's wellbeing? Want to use your financial expertise alongside broad operational skills? Want to make a step-change, both personally and professionally?. You wil

Our client is seeking an experienced Finance Officer to join their Central Finance Team on a fixed-term basis to provide essential support during a key financial period. Start Date: January 2026 Interviews: To be held before Christmas Key Responsibilities - Preparing monthly bank reconciliation

Post Award Finance and Project Officer - Durham The Role and the DepartmentResearch and Innovation Services (RIS) provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exch

About youWe are looking for a hands-on Finance Officer, with experience of working within a busy finance team. Join our teamWe are looking for a Finance Officer to join our Finance Team. Main responsibilities of the role:Ensure timely and accurate monthly reconciliation of income and expenditure wit

SF Recruitment is looking to recruit an experienced Finance Officer to join a Nottingham Charity, located in NG1, on a long term temporary basis. As a member of the Finance Team, you will work closely with the Director of Finance to deliver the day-to-day financial processing of all accounting trans

K3583 – Chief Operating Officer – UK, Greater London / Surrey (Hybrid) – Asset Finance. Extensive senior leadership experience within Asset Finance / Leasing. We strongly favour applicants with proven, relevant experience in Financial Services; particularly Asset Finance and Leasing.

A prominent charity organization is seeking a part-time Business Support Officer in Barnet to provide key administrative support for its services.

Senior Finance Officer – Pay Grade G9 – Directorate Resources & Commercial – Division Finance & Assurance – Reports to Service Accountant. Provide a range of professional financial support, advice and information to budget managers and more senior members of the Finance Division. Prepare acc

Join to apply for the Complaints Officer (motor finance). So far, we’ve rebuilt the Big Three consumer finance products from scratch:. Experience of working in a regulated motor finance environment.

The role of the Loan Book Officer is to provide support to the Structured Property Solutions Team in assisting with new loan applications, maintenance and review of the existing loan book (including the provision of regular management information), day to day returns, audits and reviews as required

Deputy Chief Finance Officer, King's College Hospital NHS Foundation Trust. Thank you for your interest in the role of Deputy Chief Financial Officer – Financial Operations at King’s College Hospital NHS Foundation Trust. Finance plays an integral role in supporting these ambitions, ensuring we

Trace | Expert Accountancy & Finance Recruitment presents a 6-month Interim CFO opportunity on a fractional basis. Mentor and manage a high-performing finance, operations and revenue operations team, fostering collaboration and forward-thinking aligned with the company’s culture. Foster a culture

Rebuilt the big three consumer finance products (loans, credit cards and car finance) from scratch. Investigate and resolve customer complaints on motor finance products. Experience handling complex complaints, preferably in the automotive finance sector.

A leading Challenger Bank in London is seeking a Loan Book Officer to provide support to the Structured Property Solutions Team.

Payroll Officer - City Centre Leicester - Accountancy Practice. Our client, a well-established accountancy practice based in Leicester City Centre, is seeking an experienced Payroll Officer to join their growing team. Responsibilities - Payroll Officer.

A leading nature conservation organization in the UK is seeking a motivated Administration Officer to oversee office operations and provide administrative support at their nature reserve and visitor centre. The ideal candidate will have experience managing finances and office processes while supervi

A recruitment agency in the UK is seeking a Senior Finance Officer to provide accountancy support within a public sector environment.

A progressive local authority in the United Kingdom is seeking a Chief Finance Officer to lead financial strategy during a pivotal moment for the organization. Ideal candidates are experienced S151 Officers or high-potential deputies with expertise in financial recovery and strong leadership skills.

You will work closely with the Director of Resources, senior officers, councillors, and partners to lead transformational change and ensure the sustainable management of the council's finances. Director of Finance (Deputy s151 Officer). Chief Officer B1 £142,681 - £153,586.

A local recruitment agency is seeking a part-time Finance & Administration Officer based near Chichester.

Chief Finance and Investment Officer (S73) – Greater Essex Combined County Authority. As Chief Financial Officer you will provide whole-organisational financial leadership, working collaboratively with leaders from within the mayoral authority, with government, and across the Greater Essex system

A leading international development bank is seeking an experienced Investment Officer, based in Beijing.

You will be required to deputise on behalf of the Finance Team Manager (FTM) in their absence, including assisting the FTM in ensuring that the Finance function complies with the Authority’s Financial Regulations, internal policies and any external legislation from HMRC. The role includes working

The Finance Officer will work strategically with the school’s Leadership Team. Finance and Administration Officer - The Blue School CE, Isleworth. Finance and Administration Officer.

The role of the Loan Book Officer is to provide support to the Structured Property Solutions Team in assisting with new loan applications, maintenance and review of the existing loan book (including the provision of regular management information), day to day returns, audits and reviews as required

Deputy Chief Information Security Officer. At BNP Paribas Personal Finance, we are proud to be part of a global banking group. Our mission is simple: to provide straightforward consumer finance solutions that empower customers to make responsible financial decisions.

Investment Officer, Project & Corporate Finance (Based in Beijing). Investment Officer, Project & Corporate Finance (Based in Beijing). The Project and Corporate Finance Clients Department, Global (PCF) is responsible for expanding AIIB client relationships among private‑sector clients and sponsor

Join to apply for the Business Support Officer – Finance role at Sureserve. Ability to communicate financial and commercial information to a non‑finance audience. We are currently recruiting for an experienced Business Support Officer to join our team on a permanent basis.

A leading recruitment firm in Kirkby-in-Ashfield seeks a Payroll Officer to manage payroll processing and compliance with payroll regulations.

A leading charitable organization in Greater London is seeking a full-time Business Support Officer.

This senior executive role requires extensive experience in Asset Finance and a strong understanding of UK regulations. A leading financial services group is seeking a Chief Operating Officer to oversee its UK operational strategy in Greater London/Surrey.

Somerset Council is seeking an outstanding finance leader to become our statutory Chief Finance Officer (S151 Officer) at a pivotal moment for the organisation and the county. Complete a major finance improvement programme. You will inherit a finance function that has already made strong progress.

The Finance & Admin Officer will support our Senior Management Team in maintaining and developing financial and administrative processes, ensuring JCS continues to grow and operate smoothly. They will efficiently manage finances, including expenses and supplies, while overseeing document management

A local government council in Greater London is seeking a Director of Finance (Deputy s151 Officer). This role involves leading financial teams, collaborating with senior officials, and driving transformational change to manage council finances effectively.

K3537 – Chief Risk Officer – Asset Finance – UK, Greater London / South East England (Hybrid). You will ensure effective and efficient risk-related processes are in place, while actively building a robust risk culture aligned with the Regional Chief Risk Officer. Proven credit authority and ri

A regional authority in England seeks a Chief Finance and Investment Officer to provide strategic financial leadership. This part-time role is integral in driving funding initiatives and enhancing the region's finance landscape, requiring strong leadership and problem-solving skills.

We’re the UK & Global Market leading provider of part-time Finance Director’s and Chief Finance Officer’s services to mid-sized businesses. If you’re a top quality Chief Financial Officer / Finance Director who’s frustrated and fed up with the confines of a normal corporate life and you’

A leading fintech company is seeking a Complaints Officer to manage customer complaints effectively.

A multi-academy trust is seeking a Finance Director to elevate financial operations and deliver educational excellence. In this pivotal role, you will manage financial accounts, ensure regulatory compliance, and lead a skilled finance team.

IDCOL`s core vision, "Sustainable Finance for an Inclusive Tomorrow," reflects its belief that responsible finance drives growth, resilience, and opportunity for everyone. Assisting in preparing necessary reporting for the Multilateral Development Banks (MDBs)/ Development Finance Institutions (DFIs