Senior Payroll Manager
hace 4 días
Little Eaton
Senior Payroll Manager £50,000 – £60,000 + Benefits Permanent | Full-Time | Four-Day Working Week Hybrid Working Available A highly regarded and growing professional services business is seeking an experienced Payroll Manager to join its leadership team. This newly created role offers the opportunity to play a key part in the continued growth and development of a successful payroll function. Working closely with senior leadership, you will provide operational oversight, lead process improvements, support strategic initiatives and help develop a high-performing team. With a genuine commitment to work-life balance, the business operates a four-day working week, providing an exceptional opportunity for an experienced payroll professional seeking both career progression and flexibility. The Role Reporting to the senior leadership team, you will provide day-to-day operational leadership across the payroll department, ensuring exceptional client service while supporting the continued growth and scalability of the business. You will act as a senior escalation point, champion operational efficiencies and help foster a culture of continuous improvement and team development. Key Responsibilities Operational Leadership • Provide senior operational oversight across the payroll function., • Manage complex client queries and escalations, ensuring issues are resolved effectively and within agreed timescales., • Monitor workloads and capacity across the team, proactively identifying risks and bottlenecks., • Drive operational efficiencies and implement process improvements to enhance performance. Strategic and Commercial Support • Support key strategic and commercial projects across the payroll function., • Work closely with senior leaders to enable continued growth and operational excellence., • Contribute to departmental planning and continuous improvement initiatives. Client Relationship Management • Ensure high standards of client service and satisfaction are maintained., • Act as a senior point of contact for clients where required., • Support the team in delivering exceptional service and maintaining strong client relationships. Leadership and Team Development • Provide coaching, mentoring and support to managers and wider team members., • Assist with performance management and employee development., • Contribute to succession planning and the long-term resilience of the payroll function., • Promote a collaborative, high-performing culture. About You You are an experienced payroll leader who combines strong operational expertise with a passion for people development and continuous improvement. Essential Skills and Experience • Significant experience in a senior payroll operations or payroll management role., • Proven ability to manage complex operational environments and client escalations., • Strong leadership and people management skills, with experience developing teams., • A track record of delivering process improvements and operational efficiencies., • Excellent communication and stakeholder management abilities., • Ability to work effectively under pressure and manage competing priorities. Desirable • Experience supporting strategic or commercial projects within a payroll or professional services environment., • Familiarity with payroll systems and relevant legislation., • CIPP qualification or equivalent professional accreditation. What's on Offer? • Salary of £50,000 – £60,000 depending on experience, • Four-day working week, • Hybrid working arrangements, • A senior leadership position with real influence and visibility, • The opportunity to shape and develop a growing payroll function, • A supportive, collaborative and ambitious culture, • Long-term career progression opportunities, • Competitive benefits package This is an excellent opportunity for an experienced payroll professional looking to step into a senior leadership role within a progressive organisation that genuinely values flexibility, wellbeing and professional growth. To apply, please submit your CV together with a brief covering note outlining your relevant experience