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At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of cust

We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. Experience in customer support within Forex, fintech, brokerage, online trading, or financial services. We specialize in delivering cutting-edge trading te

We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team.

Serve as the voice of the customer internally, collaborating with Product, Sales, and Support to resolve issues and drive improvements. Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Own the end-to-end customer relationship post-sale, fr

We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality. This role is all about retention, engagem

The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. Interest in product management, customer success, operations, automation, or fintech. You help

• Phorest is expanding its Payments solutions, delivering both online and in-store payment experiences to thousands of businesses daily. As an Engineering Manager, you will lead one of the teams within the Pay Pillar, which currently consists of three teams. Your expertise in delivering high-quality, reliable fintech products will play a key role in scaling and improving our payments infrastructure, • Your primary responsibility will be to grow, coach, and motivate a team of engineers, helping them achieve their individual goals while driving Phorest’s broader objectives. While you’ll have opportunities to be hands‑on, your main focus will be on setting your team up for success, removing blockers, and enabling smooth execution, • You’ll work closely with the Head of Engineering and Product team to define the team’s strategy while also collaborating with other teams where domains overlap, • Your leadership will be essential in maintaining a stable, scalable, and innovative payment ecosystem at Phorest, • Lead, mentor, and develop an engineering team within the Pay Pillar, • Foster a culture of continuous learning, personal growth, and open communication to enhance team engagement and performance, • Actively participate in recruiting, onboarding, and building a diverse and inclusive team, • Provide strong technical guidance, ensuring best practices, scalability, and maintainability in all solutions, • Work closely with the Principal Engineer to prioritize and address technical challenges effectively, • Contribute hands‑on where needed—reviewing code, supporting system design, and guiding the team in building complex distributed systems, • Partner with Product Managers, Designers, and other Engineering teams to deliver cohesive, high‑quality solutions, • Ensure technical solutions align with business goals and provide seamless payment experiences for our clients, • Champion the observability strategy, ensuring service level objectives (SLOs) are defined and met, • Implement robust monitoring tools to proactively detect and address system issues, • Establish effective escalation processes and advocate for operational excellence within the team, • Drive the execution of key technical projects, ensuring timely delivery while maintaining quality, • Identify bottlenecks, improve processes, and ensure the team follows software delivery best practices, • Regularly report to the Senior Engineering Manager on progress, strategy, and team challenges requiring support, • Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc), • As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection, • We help you travel by providing a bike to work scheme as well as tax saver transport tickets, • We care for your family and provide Enhanced Maternity and Paternity benefits, • We grow our own timber! We provide a great learning environment including an extensive onboarding program, • Career development is important to us. We even have our own in‑house Learning and Development/Business coach and many online resources including LinkedIn learning, • We don’t believe in formal dress codes. We prefer causal things You should have experience in establishing effective escalation processes for production issues, fostering operational excellence, championing observability, and promoting efficient time management within the teamYou should be comfortable coaching team members. You will communicate expectations clearly and deliver individual feedback frequentlyYou have a proven history of building close working relationships with your product counterparts and external stakeholders (like payment providers or 3rd party solutions), with the ability to inspire and motivate, improve quality and productivity, while maintaining technical innovation and excellenceStrong proficiency and 5 years of professional experience with object-oriented software design - (for example Java, Kotlin, Ruby)Strategic thinker, with an ability to express and convey thoughts in meaningful ways in a fast paced and evolving environment, with a high degree of autonomyExperience designing scalable resilient solutions ideally in fintech domainBachelor’s Degree in Computer Science or a similar related fieldYou’ll focus on quality, while increasing efficiency, delivering value and reducing wasteExperience with monitoring and observability tools2+ years demonstrated impact in a similar leadership role, at scale and having direct reportsExperience working with and managing Agile teams, as well as driving improvement across the whole development processExperience developing and supporting engineers in their personal growth and career progression. You foster an environment where communication, teamwork, and collaboration are rewardedThe ability to collaboratively lead the evolution of your team’s strategy, setting unambiguous roadmaps and goals for the team and then delivering on them in a healthy, predictable and sustainable way Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit #J-18808-Ljbffr

Phorest is expanding its Payments solutions and seeking an Engineering Manager to lead a Pay Pillar team. You will grow, coach, and motivate engineers, while enabling execution and removing blockers. You will work with Heads of Engineering and Product to shape strategy, collaborate across domains, and ensure a scalable payments ecosystem. In this fintech leadership role, you will guide hands-on work when needed, ensure observability and reliability, and drive best practices in software delivery. #J-18808-Ljbffr

A dynamic financial technology firm is seeking a hands-on Data Analyst in Epsom, UK.

Get AI-powered advice on this job and more exclusive features. This range is provided by Debt Register. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. This isn’t a back-office data role. You’re not buried in IT, and you’re not just building dashboards for someone else to interpret. You’re the data expert who sits alongside the sales team, fixes the spreadsheets everyone else avoids, turns messy data into insight, and helps customers get live and confident with the platform. Half your day is deep in numbers and automation. The other half is working directly with people - onboarding, training, and enabling real-world outcomes. If you’re a hands‑on Data Analyst who enjoys ownership, visibility, and influence - and you want your work to directly impact growth - this role is built for you. Data Analyst Epsom, Surrey HQ Based 3 days / 2 days per week working from home Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Monday - Friday - 8:30am - 5:30pm Awards: British Credit Awards 2025 Finalist for Innovation in Credit. Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More… Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Data Analyst. Python. SQL. An expert with Excel. Customer Service. We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. We’re looking for a hands‑on data pro who’s far more than a number cruncher. This is an Operational All‑Rounder role for someone with the analytical rigor of a Data Analyst and the drive to work at the sharp end of the business - supporting sales, enabling customers, and getting things live. You’ll sit at the crossroads of Operations, Sales Support, and Data. Beyond building reports, you’ll be client‑facing (supporting trials and onboarding), owning operational execution, and acting as the analytical engine behind our sales team. • Own the Data Function: Build sharp, decision‑ready reports on business performance and customer activity., • Power the Sales Team: Be the analytical engine behind sales – prepping data, cleaning lead lists, and turning prospect data into clear, actionable insights (no meeting ownership required)., • Commission & Billing Accuracy: Use transaction data to produce precise, reliable commission and billing reports., • Smarter Processes: Automate manual reporting and clean messy data to make everything faster, cleaner, and more scalable., • Get Customers Live: Roll up your sleeves to onboard new customers and ensure everything is set up correctly from day one., • Run Trials & Training: Lead product trials and client training, confidently guiding customers through their own data., • Improve Customer Data: Identify and fix poor‑quality data that’s holding customers back., • Spot Risk & Opportunity Early: Monitor usage data to identify thriving customers and those needing support, proactively flagging insights to account teams. This role demands serious technical horsepower. You must think in data logic, automation, and structure – not just reports. • Advanced Excel Power User. You go far beyond Index/Match and Pivot Tables. Macros/VBA are required., • BI & Dashboards – Experience building dashboards in Tableau, Looker, or similar tools., • Python for Data – Ability to analyse data using Python puts you firmly in top‑tier territory. This is a rare opportunity to join a fast‑growing, award‑winning FinTech at a pivotal stage – post‑MVP, scaling with enterprise clients, and building the foundations for global growth. If you’re execution‑driven, technically sharp, confident with customers, and excited by a role that blends data, operations, and commercial impact, we’d love to hear from you. Your next move could take you from Data Analyst to Head of Customer Success in a business that genuinely values trust, flexibility, and personal growth. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. • Associate, • Full‑time, • Information Technology, • Software Development #J-18808-Ljbffr

Are you a results-driven project manager with a passion for clear communication and bridging cultural divides? Do you thrive in multilingual environments and excel at coordinating complex projects? If so, Edenred Payment Solutions wants you to join our dynamic international team! Edenred Payment Solutions is a leading FinTech innovator, delivering cutting-edge payment services across borders. We value diversity, collaboration, and continuous growth-and we’re looking for a talented Project Manager (French & English) to help us deliver outstanding results to our global clients. In this key position, you will: • Serve as the primary point of contact, leveraging your excellent communication skills in French and English to engage clients effectively., • Lead implementation of client changes from initial requirements gathering through product acceptance and rollout., • Manage multiple parallel work streams, including IT and related activities, ensuring seamless coordination., • Introduce change management processes focused on minimizing impact to ongoing client services and mitigating risks., • Negotiate client objectives and scope adjustments to meet agreed timelines and phased delivery plans., • Oversee project delivery across internal teams, third-party partners, suppliers, and clients—identifying and resolving delays and obstacles., • Conduct detailed planning, estimate efforts, and provide clear status reporting both internally and to clients., • Support and inspire your colleagues, fostering a positive, collaborative team environment. The ideal candidate will have: • Proven technical delivery experience managing complex projects., • Full professional fluency in both French and English, with strong written and verbal communication., • Comfort working within technology-focused environments and solving client business challenges., • A results-oriented mindset: self-motivated, persistent, and able to work independently to achieve objectives., • A positive, enthusiastic, and resilient attitude, with strong ownership and accountability., • Excellent interpersonal and organizational skills with meticulous attention to detail., • Openness to learning, feedback, and mentoring within a supportive team structure., • Competitive salary and comprehensive benefits package., • The opportunity to lead challenging, impactful projects on an international scale., • A diverse, inclusive, and collaborative workplace culture., • Opportunities for continuous learning, development, and career growth., • The chance to make a real impact in the fast-evolving FinTech industry. Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. #J-18808-Ljbffr

Edenred Payment Solutions is hiring a Project Manager (French & English) to lead international client projects from requirements to rollout.