SAP Business Expert
23 days ago
Ferrybridge
The job holder is responsible for The administration of SAP Users – creation, maintenance, and archiving using GRC10 system • Grant access for new starters – correct roles and environments, minimizing audit conflicts, • Provision of information re conflicts to IT & Systems Manager & SOD Manager, and proposals for alternative roles to minimize conflicts, • Arranging temporary access for short term cover, • Supporting/training KU’s to fulfill their role of supporting local colleagues, • Ensuring KU’s raise support tickets for minor evolutions, corrections, and advice, • Customers, Vendors, Materials, • Plants, depots and shipping points, • Area Business Manager & Lubes Customer Service (Rep number) creation/amendment, • MWST (VAT) entries – in conjunction with Finance department, • Support/guide the business with SAP general issues, • Creation of SAP tickets for unknown issues, • Monitoring progress and solutions, liaising with the SAP Support Team in Paris & India, • Support to the SAP KU with testing, • Liaison with the business to understand – and agree – the need for evolutions, • Working with the business to plan for necessary SAP changes, • Testing, • Reporting on progress, • Review of costs of tickets – cost vs benefit, applicability to other parts of the business, • Run monthly reports to ensure all sales are invoiced, unnecessary orders are closed, • Ensure non-standard & new flows (imports, exports etc) are correctly modelled and set up in SAP, • Source, review, store and make available all existing documents, • Create new documents for areas not covered, or missing Qualification/Experience Required • A sound knowledge and understanding of all aspects of different SAP modules and associated systems is required, • The ability to understand both business and technical issues is essential, • A ‘service orientated’ approach is essential to ensure the appropriate delivery of support to the business, • Project management (particularly implementation) within the existing SAP structure is desirable, • Good understanding of the MS business/industry practice, • Excellent training/coaching skills, • Fluent English language, French language would be beneficial