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Overview We are seeking enthusiastic and customer-focused individuals to join our team as Bar Staff. This role offers an exciting opportunity to work in a lively hospitality environment, providing exceptional service to our patrons. The ideal candidate will possess a friendly demeanour, excellent communication skills, and a passion for creating a welcoming atmosphere. Previous experience in hospitality or food service is advantageous but not essential, as training will be provided. All positions are paid, including internships, ensuring valuable experience in the hospitality industry. Duties and responsibilities Duties • Serve drinks and refreshments to customers in a courteous and efficient manner, • Take orders accurately and handle cash or card payments using the till system, • Maintain cleanliness and organisation of the bar area in accordance with food safety standards, • Restock supplies and ensure all beverages are prepared to quality standards, • Monitor customer behaviour to promote responsible drinking and adhere to licensing laws, • Assist with setting up and clearing tables when necessary, • Provide excellent customer service by engaging with patrons and addressing any queries or concerns promptly, • Follow health and safety procedures at all times to ensure a safe environment for staff and customers, • Previous experience in hospitality, serving, or food safety is preferred but not mandatory; full training will be provided for suitable candidates, • Strong organisational skills with the ability to manage multiple tasks efficiently, • Basic maths skills for handling transactions accurately, • Good time management skills to ensure prompt service during busy periods, • Ability to work well within a team and maintain a positive attitude under pressure, • Friendly personality with excellent communication skills and a professional appearance, • This role offers an engaging environment where you can develop your hospitality skills while delivering memorable experiences for our guests. We welcome motivated individuals eager to contribute to our vibrant team.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families University of Worcester | Chartwells Universities (Compass Group UK & Ireland) Are you a passionate hospitality leader who thrives in a fast-paced, customer focused environment? We’re looking for an experienced Hospitality Manager to lead our hospitality and event catering operations at the University of Worcester. This is a fantastic opportunity to play a key role in delivering outstanding food and service experiences for students, staff and guests, while leading and developing a high-performing team. The Role As Hospitality Manager, you will be responsible for the day-to-day leadership and delivery of hospitality and event catering services across campus. Working closely with the Operations Manager and wider management team, you’ll ensure high standards of service, strong financial control and full compliance at all times. You’ll be a visible, hands-on leader who sets clear expectations, motivates teams and takes ownership of performance, customer experience and standards. Key Responsibilities • Lead and manage all hospitality and event catering operations on site, • Deliver consistently high service standards and memorable guest experiences, • Manage labour, food costs and waste in line with budgets and GP targets, • Recruit, train, develop and performance-manage hospitality teams, • Ensure full compliance with food safety, health & safety and statutory requirements, • Support and deliver events, promotions, pop-ups and engagement activity, • Actively respond to customer feedback and drive continuous improvement, • Proven experience managing hospitality or event catering operations, • Strong people leadership skills with experience managing teams, • Commercial awareness and confidence managing costs and labour, • Excellent organisation and communication skills, • A hands-on, positive and professional leadership style, • Be part of Compass Group UK & Ireland – a global market leader, • Work in a vibrant university environment, • Opportunities for career progression and development, • Competitive salary and benefits package About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2904/96327001/52805748/SU #Universities & Colleges Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Due to promotion of the current job holder, this worldwide market leading manufacturer of packaging machinery supplying the pharmaceutical market is looking to recruit an experienced Project Manager who is a qualified Engineer, and who has experience of a similar role working with the pharmaceutical or food or similar industries. BASIC SALARY: up to £50,000 BENEFITS:· Open ended Annual Bonus · 7.5% Pension · Life Assurance LOCATION: Factory based in Warwickshire, with trips to client sites 4 or 5 times per year in the UK and worldwide when necessary. COMMUTABLE LOCATIONS: Birmingham, Coventry, Worcester, Cheltenham, Warwick, Rugby, Leicester JOB DESCRIPTION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA A classic Project Management role, acting as a liaison point for clients, sales, design, manufacturing, 3rd party suppliers, agents and after sales & service in the UK and worldwide. As the successful Project Manager, you will be taking projects from order through to installation. Projects are typically worth up to £5 million with project cycles lasting 3 months to over 1 year and you will be typically working with 10 to 15 live projects at any one time. Full and intensive product training will be given. PERSON SPECIFICATION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA · You MUST have a proven track record as a Project Manager or Project Engineer. · You MUST have worked with a manufacturing company supplying machinery based solutions to the pharmaceutical, food or similar industries. · You will be an excellent communicator and happy to be a Project Manager. · You WILL be qualified to HNC level or equivalent in either Mechanical or Electrical engineering. THE COMPANY: A well established UK manufacturing site of a worldwide market leading manufacturer of packaging machinery supplied into the pharmaceutical industry in the UK and worldwide via the companies own sales teams and agents. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18457, Wallace Hind Selection

Cleaner - Worcester As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an EPIC clean experience when they visit us! When it comes to keeping your site spick and span, we will need you to bring your 'A' game. Come join our fantastic team. We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. The Role • To support the unit management team in the upkeep of the cleanliness standards of the inside of the unit., • To ensure that good Health and Safety procedures are always enforced for the protection of you, other staff and customers., • Frequent toilet checks and sanitisation of areas throughout the centre, • Strive to constantly achieve the highest cleaning standards throughout the centre, • Adopt a 'nothing is too much trouble' attitude Skill You Need: • Clean to a high standard, • Attention to detail, • Able to use a variety of cleaning materials and equipment, • Fully flexible around working pattern (weekends will be required), • Be approachable and helpful, • A strong team player, • Be organised and able to multi-task Our Fantastic Benefits • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family and friends, • Enhanced Maternity, Paternity, Adoption leave, • Medicash Health Care Cash Back Scheme, • Employee Assistance Programme, • Free counselling, • Life assurance - 2 x annual salary, • Long Service Awards, • Recommend a Friend Scheme, • On the Spot Rewards What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).

Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary Louisiana-style chicken with a side of southern hospitality—and we need passionate Shift Managers to help us deliver it right, every time. What’s life like at Popeyes? It’s fast, fun, and full of flavour. As a Shift Manager, you’ll be at the heart of the action—leading the team, serving our iconic food, and making sure every guest leaves with a smile. Your day-to-day will include: • Leading the team during shifts to deliver great food and service, • Running daily pre-shift briefings and setting clear priorities, • Motivating, coaching, and training team members, • Managing food safety, health & safety, and audit standards, • Being accountable for the smooth running of your shift, • Flexible schedules that work around you, • Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager, • Free meals on shift + access to employee discounts, • Bonus scheme to boost your earnings, • Clear career progression paths, • Paid training and full uniform provided, • Cycle to Work & Tech Schemes, • Gym discounts, • A lead-from-the-front attitude with a fun, vibrant work ethic, • Previous management or supervisory experience, • Confidence with compliance and safety standards

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting. Here's an idea of what your shift patterns will be: Variable shifts Your key responsibilities will include: • Preparing delicious, high-quality food that delights our clients and customers, • Crafting eye-catching food and counter displays that draw customers in, • Proudly representing Universities and and embodying our positive brand image, • Handling transactions with ease and operating the cash register efficiently, • Upholding the highest standards of Food Handling & Hygiene, • Bring a positive, can-do attitude to everything you do, • Show genuine passion for delivering exceptional customer service, • Excel as a supportive and collaborative team player, • Embrace the excitement of thriving under pressure, • Demonstrate impeccable time management and reliability, • Prioritise safety in every task you undertake, • Previous experience in a ...

Summary Are you looking to develop your career in food and drink? Did you know that the National Trust, Europe's largest conservation charity, is also renowned for its food and hospitality? We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. We're looking for a Head Chef to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 hours per week Salary: £30,000 per annum Duration: Permanent Interview date: Week Commencing 11th May 2026 What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Head Chef, your main focus will be within the kitchen. But you'll also work closely with the Food and Beverage management team to develop delicious menus using local produce, adapting to the seasons and working within the framework of our 'National Trust Cookbook'. You'll look for new ways to increase income and meet financial targets through managing stock and waste. You'll be preparing food from scratch using fresh seasonal ingredients. You'll be confident in baking cakes, brownies and sausage rolls as well as making soups, stews and more. You'll support and manage the team, guided by the Trust's values, empowering them to give the best possible service to visitors and helping to build a great place to work. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: • experienced as a professional chef, with a passion for food and a friendly and positive attitude, • confident about following recipes and batch-cooking, and willing to learn, • aware of health and safety compliance, • happy leading a team, and able to set personal objectives and give feedback to help improve performance Click here to find out more about the benefits we offer to support you.

Job Title: Sales Manager Location: Home-based with regular travel About the Company Our client is a well-established and globally connected organisation operating within the food ingredients and manufacturing sector. With a strong reputation for quality, innovation, and customer partnership, the business supplies a diverse portfolio of products and services to major food manufacturers across the UK and Ireland. The company fosters a collaborative, performance-driven culture and is committed to sustainable growth, continuous improvement, and delivering value to its customers. Role Overview Our client are seeking a commercially driven and strategic Sales Manager to manage and develop a portfolio of high-value regional accounts. This role plays a key part in driving revenue growth, profitability, and long-term customer partnerships while supporting the delivery of wider commercial objectives. You will work cross-functionally with internal teams and customer stakeholders to implement effective commercial strategies and identify new business opportunities. Key Responsibilities Sales & Profitability • Drive sales volume and profit across assigned accounts, • Deliver against strategic, budgetary, and financial targets, • Monitor performance and implement improvements to maximise results Account Management & Negotiation • Lead negotiations and implement annual agreements with key customers, • Ensure alignment with company policies and commercial strategy, • Identify and secure new accounts to support business growth New Business Development • Identify opportunities for new products and ingredient solutions, • Collaborate on high-impact commercial projects, • Engage with customer teams across NPD, production, quality, and marketing Financial Management • Monitor financial performance and payment terms, • Work with finance to optimise commercial conditions and reduce risk Market Intelligence & Relationship Building • Build strong, long-term customer relationships, • Gather and share market insights, trends, and competitor activity, • Support informed business decision-making through market knowledge Candidate Requirements Experience & Knowledge • Proven experience in key account management or a similar commercial role, • Track record of delivering sales growth and profitability, • Strong understanding of the food manufacturing sector (baking industry knowledge highly desirable), • Experience managing complex commercial projects and new business initiatives Skills • Excellent negotiation and influencing skills, • Strong analytical and data-driven decision-making ability, • Effective communication and stakeholder management skills, • Ability to work cross-functionally in a collaborative environment Attributes • Strategic and commercially astute mindset, • Proactive and solutions-focused approach, • Strong organisational and decision-making skills, • Ability to work independently while contributing to team success, • Detail-oriented with a focus on continuous improvement

Blue Arrow are recruiting for experienced Head Chef to work with our client in the Worcester Area. Working in an Care Home setting, your main duties will include: Overseeing overall management of catering operations Leading a small kitchen team in delivering a timely service Being aware of allergen and dietary needs Stock ordering Stock takes Accurate recording of daily and weekly paperwork including temperature checks Ensuring high standards of kitchen and food hygiene are maintained at all times. Knowledge of the IDDSI framework.Skills Required: Experience in care home catering Knife skills Knowledge of stock takes and ordering Rota management Working within a budget Management experienceQualifications Needed: Food hygiene level 2 or 3 Allergens Knowledge of IDDSI Able to pass an enhanced DBS check Previous experience in a management roleSalary - £31,000 per annum Expected start date ASAP. Click APPLY to submit your application Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Due to promotion of the current job holder, this worldwide market leading manufacturer of packaging machinery supplying the pharmaceutical market is looking to recruit an experienced Project Manager who is a qualified Engineer, and who has experience of a similar role working with the pharmaceutical or food or similar industries. BASIC SALARY: up to £50,000 BENEFITS: · Open ended Annual Bonus · 7.5% Pension · Life Assurance LOCATION: Factory based in Warwickshire, with trips to client sites 4 or 5 times per year in the UK and worldwide when necessary. COMMUTABLE LOCATIONS: Birmingham, Coventry, Worcester, Cheltenham, Warwick, Rugby, Leicester JOB DESCRIPTION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA A classic Project Management role, acting as a liaison point for clients, sales, design, manufacturing, 3rd party suppliers, agents and after sales & service in the UK and worldwide. As the successful Project Manager, you will be taking projects from order through to installation. Projects are typically worth up to £5 million with project cycles lasting 3 months to over 1 year and you will be typically working with 10 to 15 live projects at any one time. Full and intensive product training will be given. PERSON SPECIFICATION: Project Manager, Project Engineer - packaging machinery, capital equipment, PPMA · You MUST have a proven track record as a Project Manager or Project Engineer. · You MUST have worked with a manufacturing company supplying machinery based solutions to the pharmaceutical, food or similar industries. · You will be an excellent communicator and happy to be a Project Manager. · You WILL be qualified to HNC level or equivalent in either Mechanical or Electrical engineering. THE COMPANY: A well established UK manufacturing site of a worldwide market leading manufacturer of packaging machinery supplied into the pharmaceutical industry in the UK and worldwide via the companies own sales teams and agents. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MPH18457, Wallace Hind Selection

Are you a talented, self-employed chef who is passionate about making food delicious rather than serviceable? Each week youll design a menu of coeliac-safe lunches and dinners for a young couple and their guests, with a focus on fresh, seasonal ingredients. Favourite cuisines include British, Venezuelan, Mexican, Vietnamese and Ethiopian. Working from the clients kitchen, youll source gluten-free ingredients, then cook and plate each meal ready for the week ahead. To ensure freshness, this will take place over two half-days a week, ideally Tuesdays and Fridays. With a coeliac client, strict cleanliness, a high-level of organisation and awareness of ingredients are essential, as is clear communication. The right candidate will be a deft hand at allergen handling processes, having plenty of experience with preparing allergen-focused HACCP plans or Food Safety Management System documentation. If you enjoy planning collaboratively and have a meticulous approach to allergen handling, wed love to hear from you. This role requires an enhanced with barred lists DBS check. TPBN1_UKCT

Job Title: Food & Beverage Manager Location: Evesham, Worcestershire Salary: £35-40,000 per year plus Bonus & Tips We're looking for a Food & Beverage Manager to join a charming 40 + bedroom independent,boutique Country House 4-star hotel in Evesham . This is a fantastic opportunity for a hands-on hospitality professiona l to work closely with the Operations Manager and Head Chef, overseeing the smooth day-to-day running of the restaurant, bar, conferences and events operation while delivering exceptional guest experiences. This role would suit someone with a strong 4-star hotel background , ideally from either a country house hotel or branded environment , who enjoys leading from the front and thrives in a busy, guest-focused setting. What You'll Be Doing: * Supporting the daily operation of the restaurant, bar, conferences and events, ensuring excellent service throughout. * Working collaboratively with the Head Chef and Operations Manager to drive performance across all food and beverage outlets. * Taking ownership of conference and event delivery, ensuring weddings, private functions and business events run seamlessly. * Leading, motivating and developing the food and beverage team to maintain high standards and a positive working culture. * Monitoring stock, costs and margins with a strong focus on GP performance, particularly across the bar and food operation. * Delivering exceptional guest service and handling feedback professionally and efficiently. * Being visible on the floor and leading by example to ensure service standards are consistently met. What We're Looking For: * Previous experience in a Food & Beverage management role within a 4-star hotel environment. * Strong GP knowledge , especially in bar profitability , with the ability to work collaboratively with the Head Chef and Operations Manager on food margins. * Proven conference and events management experience, with the confidence to oversee and run successful events. * A hands-on leader who is passionate about delivering excellent customer service. * Someone who can motivate and support a team while maintaining a high attention to detail. * Excellent communication and organisational skills. * Professional, positive and guest-focused in their approach. * Must live locally to Evesham or within a reasonable commute, as live-in accommodation is not available. A Few More Things: * This position is only open to candidates already based in the UK or those with settled status. * Unfortunately, sponsorship is not available for this role. TPBN1_UKCT

We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry, supplying UK Retailers with the best produce from Worldwide Growers. As Senior National Account Manager, this position is a fundamental part of the successful supply of product to key customers. The successful Senior National Account Manager will work closely with the senior team to meet customer demand and offer & deliver the highest standard of customer satisfaction to key retail accounts. This is a pivotal position at a crucial and exciting time and offers a commercially driven individual the opportunity to become part of the passionate commercial team and support the success of the business going forward. Responsibilities include; Build honest and strong relationships with key commercial retail contacts, offering market leading category management Work as part of the team to ensure commercial expectations are met with outstanding service levels achieved Manage and develop large product categories with retail customers Manage and achieve sales, volumes, and service targets We require; Fresh Produce / Fresh Food experience, ideally within a Fruit category is essential. Ability to work within a demanding environment, whilst maintaining a high level of customer service Experience gained within a comparable role, having managed key retail customer accounts Confident, passionate, commercially driven individual, with a positive approach This is a fantastic opportunity for an individual who is seeking Commercial lead role in the fresh produce sector. Salary; Competitive, dependent on experience + Benefits Location; West Midlands

A food manufacturing company in Bedfordshire seeks a Samples and Applications Technician. The position requires a detail-oriented individual with good communication skills and an interest in food innovation.

As part of the Food & Beverage department, you will help ensure that our restaurant and bar are fully prepared for service and presented to the highest standard at all times. Working closely with the Food & Beverage Manager, you will support the smooth day‑to‑day running of the operation and hel

The role requires experience in food manufacturing and strong technical management skills. A global food business is seeking a Quality Assurance Manager in Hertfordshire, UK. You will lead food safety initiatives, manage quality systems, and collaborate closely with the technical and Operations team

As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Although a track record in warehouse management would be desirable, people management experience gained in other sectors would be considered. Outstanding communication skills and the credibility to effectively build relationships with all team members and management.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Although a track record in warehouse management would be desirable, people management experience gained in other sectors would be considered. Outstanding communication skills and the credibility to effectively build relationships with all team members and management.

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Promote good practice in health & safety, fire safety, food safety and infection prevention.

Due to our continued growth, we now have an exciting opportunity for a.Glastonbury, Somerset, BA6 9XE!.Monday & Sunday, 09:00am - 12:00pm Tuesday, Wednesday & Friday (Thursday & Saturday OFF) - 14 hours per week.Vacuum/ sweep/ mop floor areas.Replenish soap, toilet rolls and hand towels.An enthusias

Participate in problem management Root Cause Analysis (RCA) investigations and represent changes at Change Approval Board (CAB) meetings as necessary. Excellent written and verbal communication skills in relation to both team and stakeholder management. Previous experience with using ServiceNOW (or

Working under the direct supervision of the Cleaning Supervisor, you'll also liaise with site management to ensure consistently high standards are maintained across the building. Completing additional tasks as required by management.

For this role, we are currently considering candidates who live within approximately.This ensures commutes are manageable and support your wellbeing and.As a Care Assistant, you will provide personal and social care to residents in a way that respects their dignity and promotes well-being and indepe

As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

Job Description Location: Bromsgrove/Redditch |Salary: £26,913 £28,427 per annum |Contracttype: Permanent|Applicationdeadline: 10-May-2026 This role is based in the UK and will be working on site in our UK based College.In order to comply with our mandatory pre-employment checks, the successful

Job Description Vehicle Collection & Delivery Driver Response-able Solutions Ltd are the UKs leading and most prestigious vehicle logistic company for both driven and transported vehicles in the UK, providing a professional first-class service to our customers Nationwide.Due to exceptional growth,

Job Description Job Title:B2B Team Leader Location:Bexley Salary:£39,000 + Bonus & Commission (£60,000 OTE) Role Purpose TheB2B Team Leaderis responsible for driving revenue growth across our clients Trainings business-to-business portfolio.This role combines hands-on new business development

Job Description Are you looking for the right role for you? Then look no further Industrial Cleaner Hourly Rate: £12.Hours: 45 hours per week, Monday to Friday (weekend or bank holiday overtime may be required, depending on business needs) Location & Postcode: EnviRecover EFW, DY104JD As an Ind

Hourly rate increase after Diploma completion Paid training Sleep-ins Day & night shifts Available Rolling Rotas Full-time & part-time roles A Supportive, compassionate management and staff team Our childrens home is more than a place to live; its a place to belong.

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As a Complaints Team Leader, you will be: Managing complex and high-level complaints within a social housing setting, ensuring timely and high-quality resolutions Coaching, mentoring, and supporting a team of Customer Experience Officers to drive performance and consistency Monitoring KPIs and ensur