Ecommerce and Marketplace Manager
1 day ago
West Bromwich
Ecommerce and Marketplace Manager Company Overview Our client is a UK-based supplier of premium bathroom fixtures, radiators, and accessories. They aim to expand their digital presence and grow online revenue through marketplaces and direct e-commerce channels. Role Overview Title: Ecommerce and Marketplace Manager Location: West Bromwich, West Midlands (On-site) Salary: £36,000 – £38,000 per annum + Commission (post-target period) Job Type: Full-time, Permanent Reports To: MD Mission: Lead, optimise, and expand online sales channels (eBay, Amazon, B&Q, and company website). Drive traffic, enhance listings, and grow conversions through effective e-commerce strategy and digital marketing. Key Responsibilities: • Manage and update online marketplaces with accurate product information, pricing, and imagery., • Optimise product listings with engaging content, relevant keywords, and SEO best practices., • Develop and implement strategies to increase online traffic, conversion rates, and online sales., • Collaborate with digital marketing teams to execute paid ads, promotions, and email campaigns., • Ownership of Online P&L., • Analyse ecommerce performance using Google Analytics and other tools to report on KPIs., • Support retail partners in enhancing their online sales performance., • Coordinate with logistics and warehouse teams to ensure seamless order fulfilment., • Work with product, sales, and development teams to launch new and unique product offerings., • Oversee CRM, IT systems, and troubleshoot e-commerce platform issues., • Deliver exceptional customer experience by managing enquiries and improving the website UX. Skills and Experience: • Proven experience of minimum 5 Years in ecommerce especially marketplaces (eBay, Amazon, B&Q), online retail, or digital marketing., • Strong knowledge of Shopify, WooCommerce, Magento, or similar platforms., • Understanding of SEO, PPC, and digital marketing strategies., • Proficiency in Google Analytics, Search Console, and reporting tools., • Deep experience with at least one Marketplace – Amazon, eBay, B&Q, or other major marketplaces., • Analytical mindset with ability to interpret and act on data insights., • Excellent written and verbal communication skills., • Strong multitasking and project management capabilities., • Knowledge of UX/UI design principles. Preferred Qualifications: • Bachelor's Degree in Marketing, Business, or a related field., • Experience in the bathroom, home improvement, or retail sector., • Familiarity with Klaviyo, Mailchimp, or other email marketing tools., • Basic knowledge of HTML/CSS for minor site adjustments. Benefits: • Competitive salary and performance-based incentives., • 28 Days Statutory Holidays + Birthday off., • Staff discounts on products., • Professional development and training opportunities., • Paid National Travel / Industry Fair attendance., • Friendly and supportive work environment. Candidate Fit This role is ideal for a hands-on ecommerce professional seeking to take full ownership of digital sales growth. You will combine analytical thinking, marketing creativity, and operational efficiency to scale our client's online performance.