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Description As the Service Delivery Manager for our partner customer Manchester Airport Group (MAG) you will work in close collaboration with the Service Program Account Manager MAG. Regularly interacting with cross-functional business areas and liaising with internal and external stakeholders. This role is pivotal in driving service excellence for MAG and it is essential you are a champion of our corporate values, advocate of change and our continuous improvement ethos. You will have proven experience of delivering results, developing high performing, agile teams and strong background in large volume, 24/7 technical and/or complex service operations. The role will be pivotal in ensuring delivery is aligned with our contractual obligations, regulatory industry standards and compliant with all legislation. You must be willing to hit the ground running, enjoy working in challenging environments, be flexible, proactive, adaptable, solutions focussed and a major team player. Having a true passion for investing in performance and development of our people and be committed to our customers mission always being our mission. ESSENTIAL DUTIES AND RESPONSIBILITES: Technical • Operational Delivery & Service Performance: responsible for customer asset maintenance, repair, software upgrades across Manchester Airport Group(MAG) sites., • Inventory Management: ensure compliance with company inventory management and contractual obligations for critical on-site stock, • Operational & IT Incident Management; service recovery of assets and support to major IT incidents., • Systems Utilisation, Data analysis and reporting., • Resource & Maintenance Scheduling, gap analysis and impacts., • Workforce Planning & Resource Management: long-term planning for resource, service improvements, and operational resilience., • Maintain skills matrix and regular assessment of Engineer competency informing technical product training and soft skills requirements., • Cascade business area objectives and identify specific objectives relating to team and MAG operations., • Drive employee engagement through regular check-ins, mid-year and annual reviews to the required timelines and ensure performance records are maintained by both Engineers and Manager., • Absence management – ensure relevant HR processes are adhered to for all absence types., • Ensure corporate mandatory compliance and health & safety training is completed to required deadlines, • Service Level Management: own, monitor, and report on all Service Level Agreements (SLAs) related to checkpoint operations, driving performance to meet or exceed targets., • Cost Control: ensure ‘real-time’ capture within CRM (Salesforce Lightning) and correct labour charging to direct and indirect codes., • Monitor resource deficits and any overtime requirements ensuring all Engineers working any additional hours have prior approval against business needs., • Own process for small out of scope service projects to include outline of requirements and costs through to quotation and delivery. Ensuring all such works have engagement with cross functional areas formal purchase orders submitted and any associated RAMs etc., • Meet weekly with MAG Service Program Account Manager to track resource allocations, overtime spend and parts usage and engage with Service Leadership bi-weekly to report challenges/highlights., • Ensure key service commissioning/decommissioning/repair projects are efficiently/cost effectively planned, resourced and co-ordinated with MAG Engineering, External suppliers and cross-functional departments., • Performance Reporting: Track and report on KPIs and operational metrics., • Service Level Management: Monitor and report on SLAs., • Documentation & Record Keeping: Maintain secure and accurate records of compliance activities, ensuring readiness for inspections, including ISO9001-2015., • Ensure accuracy of Engineer utilisation of Systems (Salesforce Lightening/Deltek/Costpoint, • Create regular forums with the Service Program Account Manager and sited teams to build engaging and trusting relationships – operational stand-ups through to monthly operational reviews., • Build a strong and trusting collaborative relationship with the MAG Service Program Account Manager, Service Management, key Stakeholders, Senior Management and Leadership., • Co-ordinate periods of leave and any training with the Service Program Account Manager. Highlighting any gaps to Snr Management for ad-hoc support from the UK Area and Service Account Managers., • Ensure Weekly Operations Meetings are scheduled and chaired at each site (generally remotely/on-site for exceptions)., • Stakeholder Engagement: Cultivate and maintain strong internal/external relationships, including MAG Engineering, Leidos Service Programs always ensuring clear and concise communications (written/verbal)., • Escalation & Incident Management: Act as the escalation point for operational issues and service disruptions – report to the Service Program Account Manager MAG and upward as necessary., • Stakeholder Engagement: Work with MAG Engineering, Leidos Service Programs, Technical support and other inter-departments across the business as required., • Audit & Inspection Management: Lead internal and external audits across all three airport sites., • Regulatory Adherence: Ensure full compliance with UK Civil Aviation Authority (CAA) and Department for Transport (DfT) regulations governing airport security operations., • Risk Management: Conduct regular risk assessments to identify vulnerabilities and develop mitigation strategies., • Responsible for and proficient in creation and review of RAMS and engaging with Health & Safety Team., • Training & Certification: Ensure all team members hold valid training certificates/Airside passes/CTC. Monitor/update training records/matrix to ensure compliance., • Ensure all processes, procedures and activities adhere to organisational and industry standards., • Ensure Engineers maintain site access via airport pass issue and validity., • Responsible for ensuring all Engineers have valid radiation certification to ensure compliance in the use of Radiation Meters and conducting testing within monthly PMs and accurate recording., • Ensure Engineers are assuming responsibility for Dossimeter readings/submissions within the required timelines and adhering to IRR17 regulations., • Cyber Security – ensure all Engineers assume responsibility for adherence to related policies and procedures (including company issue laptops/devices and all customer assets (remote & on-site)., • Participate in any internal and customer audits/desk top exercises, • All employees must represent the Leidos brand with pride and always advocate our Corporate Company Values and Business Ethics. Requirements • Proven experience in multi-site /large scale, cross-functional technical service operations in regulated environments., • A background of proven change management and advocating continuous improvement ethos in complex organisations., • Excellent leadership, people/performance management., • Ability to foster can-do attitudes, agile teams, and high-performance culture, • Strong collaboration and customer relationship management., • Excellent planning ability and time management skills., • Proficiency in interpreting complex technical information., • Demonstrated commercial and financial acumen., • High level of integrity and professionalism., • Competent understanding and application of health & safety, wellbeing and compliance, • Confident in challenging environments and managing multiple priorities., • Proficient in use of Microsoft office, be-spoke systems with strong analytical and problem-solving skills., • Ability to travel regularly and/or at short notice between Manchester, East Midlands, Stansted airports and any other required business location with notice., • Experience with reliability testing and cross-departmental resource coordination., • Knowledge of aviation/security sector., • Advanced IT skills (CRM, data analytics, reporting tools)., • Knowledge of ISO9001-2015/other quality standards and associated documentation., • Ability to lead internal and external audits across multiple sites., • IOSH Managing Safely Qualifications Level 5 Leadership/Management or equivalent experience. • NVQ Level 3, HNC, HND in Electronics, Elec/Mechanical Engineering If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

The role involves carrying out joinery works alongside a range of general building and maintenance tasks across sites. Carry out all aspects of joinery work including first and second fix. NVQ Level 2 or Level 3 in Joinery (essential).

Recruit4staff are representing a leading facilities management company in their search for a Multi-Skilled Maintenance Engineer to work as a Mobile Engineer covering multiple sites in the Leeds/York area Job Details: Pay: Up to £40,000 per annum Hours of Work: 40 hours per week, Monday to Friday 8.00am to 4.30pm Duration: Permanent Benefits: Company vehicle, £150 Float, trade card, Company Sick Pay Scheme, regular company socials, £750 staff referral scheme, birthday voucher, 5.7% employer Pension Contribution, 31 days holiday including 8 bank holidays (rising to 33 days after 5 years of service) Job Role: As a Multi Skilled Maintenance Engineer, you'll be working across commercial sites such as offices, leisure centres, hotels, restaurants, shopping centres and student accommodations. Your day-to-day tasks will include PPM and reactive maintenance, testing and repairing various equipment, and handling both electrical and mechanical maintenance – including HVAC systems, plant rooms, fire alarms, and emergency lighting. General building maintenance such as basic plumbing and joinery will also be part of your remit. Essential Skills, Experience, or Qualifications: Previous experience in mechanical or electrical maintenance Experience in FM or building management services Hands-on experience with mechanical/HVAC maintenance NVQ Level 3 or equivalent in Electrical Engineering Full UK Driving Licence Advantageous Skills, Experience, or Qualifications 18th Edition AM2 Test & Inspection certifications (2391 / 2394 / 2395) Mechanical qualifications in Plumbing/HVAC F-Gas Category 1 Commutable From: Leeds, Bradford, Huddersfield, Castleford, York, Selby, Harrogate Similar Job Titles: Maintenance Electrician, Multi-skilled Electrician, Facilities Engineer, Facilities Electrician, Building Services Engineer For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. TPBN1_UKTJ

General Maintenance Operative/ Qualified Plumber Care and Rehabilitation Services HMP Parc, Bridgend, CF35 6AP Salary £33,468.

A leading construction company in Greater London is seeking a General Builder to perform various maintenance and repair tasks across commercial sites. Responsibilities include general building works, flooring installations, minor plumbing, and painting.

GENERAL MAINTENANCE OPERATIVE (ELECTRICAL) Care and Rehabilitation Services HMP Parc, Bridgend, CF35 6AP Salary £33,471.

Supporting the Estate Manager with a variety of tasks to help in the running of a private estate, confident in undertaking a range of general maintenance including basic repairs, remedial workincluding minor plumbing/electrical maintenance and painting/decoratingwith akeen eye for detail and finish.

Equans is recruiting for a General Maintenance Operative on the HMCTS contract based at Southwark Crown Court. The primary purpose of the role is to carry out both planned and reactive maintenance on a wide variety of fabric and limited engineering assets, ensuring all activities are completed safel

General Maintenance Operative## Job IntroductionWe are seeking reliable, professional General Maintenance Operatives for a newly created team (General Maintenance Team) within our Caretaking Services. Role Overview:**The General Maintenance Operativewill be responsible for carrying out a range o

Key responsibilities include performing general maintenance tasks, supporting new residents, and providing emergency services when needed. A leading luxury elderly care provider in the UK seeks a Maintenance Operative to ensure that buildings and grounds are well maintained.

This role involves practical tasks on high-end domestic housing, maintenance, and some testing.

As a General Maintenance Technician, you'll carry out a range of planned and reactive maintenance tasks, including building fabric repairs, groundworks, and basic plumbing. As a result, we're recruiting General Maintenance Technicians nationwide to join our high-performing teams and help us deliver

If you feel you have the necessary skills set and experience to perform this General Maintenance Operative role, and you are interested in an opportunity offering unparalleled career development, please apply now. Due to an increase in upcoming projects, there is now a need for a General Maintenance

To carry out a variety of planned and reactive building maintenance tasks, which will be varied in nature and will include general building, hard/soft landscaping, joinery, tiling, painting, paving and external works, drainage and plumbing, as directed by the Estates & Facilities Manager, Maintenanc

Strong working knowledge of general repair and maintenance tasks. Proven experience in a maintenance, handyman, or similar role. The company is entering an exciting period of continued growth and is seeking motivated, reliable, and self‑driven individuals who take pride in their work and have a ge

They are seeking a proactive Facilities Maintenance General Assistant to join their team and to support the smooth delivery of their maintenance services. Facilities Maintenance General Assistant. Supporting the Facilities Maintenance Supervisor with the day-to-day running of building maintenance, h

To carry out general labouring, grounds clearing, site maintenance and cleaning tasks across multiple buildings, working with the site facilities workforce when required. To undertake repair and maintenance tasks at a semi-skilled level to resolve daily repair and maintenance issues, e. To assist th

Maintenance Technician, Handyman, Building Fabric, Plumbing Maintenance, Carpentry, Estates Maintenance, Facilities Maintenance, Planned Maintenance, Reactive Maintenance, CAFM, Overtime, Call Out, Reading Jobs. General Maintenance Technician (University). General building and fabric maintenance.

The role involves completing planned and reactive maintenance and monitoring of all prison fabrics within scope. Completing Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance is essential, as is maintaining SHE standards. Previous relevant experience in providing electri

They are seeking a proactive Facilities Maintenance General Assistant to join their team and to support the smooth delivery of their maintenance services. Facilities Maintenance Supervisor with the day‑to‑day running of building maintenance, helping to deliver an effective facilities strategy, a

We are seeking a proactive Facilities Maintenance General Assistant to support the smooth delivery of our maintenance services. An opportunity has arisen to join Central Hall Westminster as the Facilities Maintenance General Assistant. Support the Facilities Maintenance Supervisor with the day‑to�

A leading facilities management company is seeking a General Maintenance Technician to perform planned and reactive maintenance tasks across multiple sites in the UK.

We are seeking reliable, professional General Maintenance Operatives for a newly created team (General Maintenance Team) within our Caretaking Services. Carry out a range of maintenance tasks across the borough, including painting, mould clearance/washing, waste clearance and general grounds mainten

As a General Maintenance Operative at Smart Managed Solutions, you will play a crucial role in ensuring facilities operate smoothly and exceed service level expectations. Keeping meticulous maintenance records and fostering positive relationships with colleagues and clients are integral to your role

To provide an inhouse repair and maintenance service across the County Hall complex of buildings in Preston and the Older People's establishments portfolio across the county, as directed by the maintenance team management in line with service level agreements. To undertake repair and maintenance tas

Title: General Building Maintenance Engineer. We are excited to offer a permanent General Building Engineer role in HMP/YOI Styal, Wilmslow, Cheshire, SK9 4HR. Undertake general tasks associated with security systems such as CCTV and alarm systems.

A large and complex estate is seeking a skilled General Maintenance Operative to join a busy in-house reactive maintenance team supporting a diverse portfolio of academic, residential and commercial buildings. Proven experience in general building maintenance or multi-trade roles. This is a hands-on

A local government authority in Greater London seeks General Maintenance Operatives for its newly formed General Maintenance Team. This role involves performing a variety of maintenance tasks including painting, mould clearance, and waste management across several properties. Suitable candidates sho

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

Deliver with Deliveroo* Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button * Set your own earning goals * Get round-the-clock support *

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you wan

Are you a skilled Self-Employed Handyman looking to grow your business and secure more work? MyJobQuote connects tradespeople like you with thousands of homeowners searching for trusted professionals every month! Do you have the necessary skills and qualifications? Join us today to gain access to le

The Delivery Group has a fantastic, friendly culture that thrives on teamwork, and we recognise that we need remain competitive in the market in order to attract and retain an elite fleet of drivers to our business.In order to achieve that, and reward our loyal workforce, we offer great benefits suc

Join our Driver team based at our Warrington Hub.The hours of work are 40 hours per week (additional hours may be available).Shift times will vary in between the hours of 05:00 20:00, with Saturday runs being carried out between 05:00 15:00.There may also be some weekend work.It is essential that ca

Early Morning Delivery Drivers Needed!.Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across th

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.Our mission is to m

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks.Make sure to apply with all the requested information, as laid out in the job overview below.Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re

General Worker (Factory Operative) Industry: Manufacturing Location: Ryde, Isle of Wight Hours: 38 hours per week Days: Monday - Friday Duration: Permanent Duties: Supporting operations within manufacturing departments including: Take incoming goods and materials, qua

Kickstart Your New Career with Evri – Join One of the UK's Biggest Courier Networks.Please ensure you read the below overview and requirements for this employment opportunity completely.Looking for a fresh start or a second income? Evri is one of the UK's leading parcel delivery companies, and we'

To drive plant reliability by constantly reviewing corrective maintenance data and effectiveness of predictive/preventive maintenance program (by using various tools – e. Manage and drive EHS culture by leading the maintenance team and emphasizing on corporate EHS policy and culture. To drive and

Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a second income? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities.Whether you want a regular inc

Carry out reactive maintenance when required by plant priorities. Progress to agreed maintenance plans. To plan, schedule & agree daily/weekly workload with the Area Maintenance Leader, incorporating Preventative, Predictive and improvement activities.