Guest service jobs in Mitcham - Page 2Create job alerts

Job Title: General Manager – Suuyar Restaurant (Peckham) Location: Peckham, London (multi-site role covering 2 restaurants + street food) Type: Full-time, permanent About Us Suuyar Restaurant is a thriving Nigerian/African-inspired spot in Peckham, known for authentic suya and a popular all-you-can-eat buffet on Fridays–Sundays. With two restaurants and a busy street food operation, we’re growing fast and need a strong leader to help us scale while delivering excellent food and service. The Role You will take full operational responsibility for day-to-day running across our sites, reporting directly to the owner. This is a hands-on leadership position perfect for someone who wants to run venues like their own business. Key Responsibilities: Lead, schedule, train, and motivate staff teams; handle recruitment and performance. Manage staff shifts and ensure smooth front-of-house and kitchen operations. Oversee social media engagement, Google reviews, and guest feedback. Maintain accurate records for bookkeeping, stock, VAT, and daily finances (support from accountant provided). Ensure full compliance with health & safety, fire regulations, food hygiene, and alcohol licensing obligations (critical). Act as (or support) the Designated Premises Supervisor. Drive performance during peak times, including the busy weekend buffet. Work with the owner on business improvements and problem-solving. Requirements: Proven experience as a General Manager, Operations Manager, or senior role in a busy restaurant/pub/hospitality setting (multi-site advantage). Valid UK Personal Alcohol Licence (essential) and experience as DPS. Strong knowledge of UK licensing laws, health & safety, and food regulations. Excellent leadership, communication, and customer service skills. Organised with good IT/admin skills (rotas, basic reporting). Right to work in the UK. Passion for African cuisine or hospitality a big plus! What We Offer: Competitive salary and bonus tied to performance. Opportunity to shape a growing local business. Supportive owner who wants to step back from daily ops. Meals on shift and a vibrant team environment. If you’re a proactive leader ready to take ownership and help us thrive, apply with your CV and a short note on why you’re a great fit.

Join our team providing high-quality service in a friendly environment. • Responsibilities: Attend to customers, take orders, serve food and beverages, and ensure guests have a memorable dining experience., • Skills Required: Excellent communication and interpersonal skills, ability to work in a fast-paced setting, and a strong team player mentality. Experience in hospitality with silver service experience is desirable., • What We Offer: Competitive pay, a supportive team environment, and opportunities for growth within our family-owned Italian restaurant. Pay above minimum wage, meal on shift, tronq & tips pay monthly. If you love Italian cuisine and thrive in a bustling restaurant setting, we would love to hear from you.

Job Title: Travelling Butler (UHNW family) only apply if you have experience with private households. Locations: Central London & Europe Hours: Rota / Full time Salary: £65,000 Start: ASAP About the Role An exceptional opportunity has arisen for a polished, experienced, and highly professional Travelling Rota Butler to support a UHNW family across their fully staffed residences in Central London and Europe. This is a fast paced, hands on role requiring a proactive, detail-oriented individual who can deliver consistently high standards. The successful candidate will be discreet, flexible, and confident overseeing multiple properties and managing household teams. It will be a full time rota role with 2 weeks on and 2 weeks off. Potential for live in (London) and accommodation provided in Europe. Key Responsibilities Household & Property Management: • Oversee the smooth day-to-day running of multiple residences., • Maintain and update household manuals, including care of fine art and furniture., • Ensure properties are maintained to impeccable standards at all times. Staff Management: • Manage household staff (train, supervise, mentor and motivate)., • Coordinate housekeeping teams to ensure seamless operations., • Implement structured cleaning schedules, including seasonal deep cleans. Operations & Logistics: • Manage household inventories and ordering of supplies., • Liaise with suppliers, contractors, and service providers., • Prepare residences ahead of the principals arrival, including meticulous packing and unpacking. Personal & Lifestyle Support: • Wardrobe management, including garment care and travel packing., • Manage events, dinners, and guest stays., • Deliver high level food and beverage service, including table setting and service etiquette. Driving: • Drive principals, family members and guests as required. Candidate Requirements • Proven experience as a Butler within UHNW households., • Experience managing multiple residences preferred., • Exceptional attention to detail, organisational, and leadership skills., • Flexible and able to travel extensively (up to 3 months at a time in Europe)., • Willingness to on holidays (time off in lieu provided)., • Right to work in the UK and ability to travel internationally., • Full, clean driving license., • Fluent in English. Additional languages (German, French or Italian) are highly desirable., • Able to pass background checks and provide strong references

GAZETTE TRINITY Front of House Supervisor — Gazette Trinity Gazette Trinity is looking for a Front of House Supervisor to join our warm and lively French brasserie, where great food, genuine hospitality and real human connection sit at the heart of everything we do. What we're looking for: • Previous experience as a supervisor, head waiter or senior server in a busy restaurant, • A warm, energetic personality who lights up the room and puts guests at ease, • Confident on the floor — comfortable moving around, leading service in the moment and being where the team needs you, • Strong organisation, attention to detail and a calm head during the busiest covers, • A natural team player who leads by example and brings the best out of those around them, • Available across evenings and weekends, • French speaking is a plus What you'll do: • Welcome and seat our guests with the warmth Gazette is known for, • Lead the front-of-house team on shift, setting the pace and the standard, • Checking in on tables, supporting the team and keeping things flowing., • Handle bookings, walk-ins and the small details that make a great evening feel effortless., • Resolve guest questions or concerns with care, charm and good judgement., • Support the Location Managers with daily operations., • Opening and closing routines., • What we offer:, • A supportive, friendly working environment., • Real opportunities to grow within an established brasserie group., • A workplace where your personality and initiative genuinely matter., • Staff discount at any Gazette branch., • Free meal on shift., • The chance to be part of a restaurant that locals love., • Requirements:, • You must be eligible to work in the UK, • If this sounds like you, we'd love to hear from you, hit apply and tell us a little about yourself.

We are seeking a dedicated and experienced professional to take on the pivotal role of Live-in General Manager at our thriving community gastropub. This position involves overseeing all daily operations, ensuring exceptional service standards, and fostering a vibrant atmosphere for our guests. You will play a key part in a venue renowned for its focus on sports, entertainment, and great food, especially our popular garden, which is a main attraction in the local area. As a hands-on manager, your responsibilities will include: • Managing daily business activities and operational efficiency., • Maintaining high standards of service and guest satisfaction., • Leading, motivating, and developing our dedicated team., • Working closely with the managing partner to drive growth and enhance our community presence. The ideal candidate will possess: • Proven experience in a general management role within the hospitality sector., • Strong leadership skills with a proactive approach to problem-solving., • A commitment to fostering a positive and efficient working environment., • The ability to thrive in a dynamic, fast-paced setting. This unique live-in opportunity is perfect for a dynamic individual eager to contribute to building something special at the heart of the community.

We are currently looking for a Part time bartender to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the bar, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the floor if needed. Part time in this case means Friday & Saturday nights. Skills and experience: Experience in cocktail making or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Supervisor / Floor Manager – Immediate Start Available Maiella is a family-run Italian Caffetteria & Bistrot located in Wandsworth, inspired by the authentic flavours and hospitality of Abruzzo, Italy. We are passionate about delivering outstanding food, exceptional service, and creating memorable experiences for our guests. We are currently looking for an experienced and driven Supervisor / Floor Manager to join our growing team. This is not just a management role. We are looking for someone who leads by example, works alongside the team during service, motivates staff, improves operations, and helps us grow the business. What we offer: Competitive salary based on experience and performance Performance-based bonuses Excellent opportunities for career progression The chance to make a real impact on the growth of the company Staff meals and coffee during shifts Staff discounts when dining with us Friendly and supportive working environment No late-night closing shifts Key Responsibilities: Lead and manage daily front-of-house operations Ensure exceptional customer service at all times Train, motivate and develop team members Maintain high service standards and attention to detail Support recruitment and onboarding of new staff Monitor staff performance and productivity Increase customer satisfaction and encourage repeat business Work closely with ownership to improve operations and drive growth Handle customer feedback and resolve issues professionally Ensure smooth communication between front and back of house We are looking for someone with: Previous experience as a Floor Manager, Restaurant Manager or Senior Supervisor Strong leadership and people management skills A hands-on approach and willingness to work alongside the team Excellent communication and organisational abilities Passion for hospitality and customer service Commercial awareness and a growth mindset Ability to perform in a fast-paced environment Positive attitude, professionalism and reliability Fluent English (Italian is a plus) If you are ambitious, passionate about hospitality, and want to be part of a growing Italian business where your contribution truly matters, we would love to hear from you. Job Types: Full-time, Permanent Schedule: 5 hours shift 8 hour shift 10hour shift Day shifts Weekend availability Supplemental Pay Types: Performance Bonus Tips Apply now and become part of the Maiella family.

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you'll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec, • Ensure smooth kitchen operations from setup to closing., • Maintain exceptional cleanliness and food safety standards., • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: • Own development plan and clear career path, • Our very own Masterchef and Cocktail competitions, • Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'

Key Responsibilities Oversee the day-to-day running of the café. Lead, motivate, and develop a team of front-of-house and kitchen staff. Deliver outstanding customer service and ensure a positive guest experience. Manage staff scheduling, recruitment, training, and performance. Monitor stock levels, place orders, and control costs. Ensure food safety, hygiene, and health & safety standards are consistently maintained. Handle cash management, daily reporting, and operational administration. Drive sales and support local marketing initiatives.

Waiter / Waitress – One Michelin Star Restaurant | West London Are you passionate about exceptional food, warm hospitality, and delivering unforgettable guest experiences? We are looking for a talented and enthusiastic Waiter / Waitress to join our award-winning One Michelin Star restaurant in West London. This is an exciting opportunity to become part of a close-knit, professional team dedicated to excellence, creativity, and genuine hospitality. Working alongside a passionate front-of-house and kitchen team, you will play an important role in delivering outstanding service while developing your skills within a highly respected dining environment. What We Offer • 40–45 hours per week, • Competitive salary plus service charge, • Staff meals on duty, • Excellent staff discounts and benefits, • Ongoing training and career development opportunities, • A supportive and collaborative team environment, • The opportunity to work with exceptional produce and beautifully crafted food, • A positive workplace culture built on respect, professionalism, and a strong work ethic The Role • Deliver attentive, knowledgeable, and friendly service to every guest, • Build a strong understanding of the menu, ingredients, and beverage offerings, • Maintain the highest standards of presentation and service throughout each shift, • Work closely with colleagues to ensure seamless service, • Assist with restaurant set-up, preparation, and closing duties, • Create memorable dining experiences that reflect Michelin-starred standards About You • Previous experience as a Waiter / Waitress within a quality independent or smaller restaurant, • Passion for food, hospitality, and guest service, • A positive attitude and strong work ethic, • Excellent communication and interpersonal skills, • Comfortable working in a fast-paced environment, • A genuine team player who thrives in a collaborative setting, • Professional, reliable, and eager to learn If you are passionate about hospitality, love working with great food, and want to be part of a talented team striving for excellence every day, we would love to hear from you. To apply, please send your CV and a brief cover note outlining your experience and why you would like to join our team.

We’re on the hunt for a hands-on Restaurant Manager to lead our buzzing all-day restaurant in Battersea. Think vibrant brunches, specialty coffee, and great vibes. You’ll run the floor, motivate the team, deliver standout service, and keep operations smooth and profitable. We’re looking for: ✨ Experience in a busy hospitality setting (Manager/Supervisor level) ✨ A natural leader with great people skills ✨ Someone passionate about food, coffee & guest experience We offer: 💷 Competitive pay + tips/service charge 🍴 Staff meals & discounts 📈 Training & progression in a growing independent group 📍 Battersea, SW11 | Full-time | Weekends included 👉 Apply now and join our team at The Farmers Mistress!

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: Passionate about delivering outstanding, guest-first service A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality) Thriving in a high-energy venue with a fun-loving, supportive team Keen to grow and develop within a fantastic, award-winning company Ready to level up and build your career in a rapidly expanding, versatile business What You’ll Do: Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey Anticipate needs, deliver polished service, and leave guests feeling special Stay cool and positive in a busy, high-energy environment Collaborate with the team to reflect our brand in every interaction Embrace learning and take on new responsibilities as you progress What's in it for me: Competitive rate per hour + tronc - Cha-ching!! Work for a Times Top 100 Companies to Work For Clear pathways for training and career advancement—your growth matters! Discounts across all our pubs, bars, and restaurants—treat yourself! Work with the freshest seasonal produce—bring those flavours to life! Company and team trips, regular socials and incentives—let’s explore! Experience a lively, family-oriented atmosphere—where fun meets food! Complimentary meals during your shift—because who doesn’t love a good bite? Employee Assistance Programme (EAP) for your wellbeing—your happiness counts! Fantastic referral scheme with rewards of up to £1000—bring your friends! Celebrate your birthday with a day off on us—party time! Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

Danieru Sushi Danieru Sushi is a prestigious traditional Japanese restaurant located in the heart of Belgravia, South West London. We pride ourselves on delivering an exceptional culinary experience, combining authentic Japanese cuisine with contemporary flair in an elegant and sophisticated atmosphere. The Role We are looking for a friendly and reliable Bar Waiter to join our front-of-house team. This is an afternoon to late-night position, well suited to someone who enjoys working with people and thrives in a busy, high-end restaurant environment. Key Responsibilities: Pour and serve drinks to guests at the bar and table Support the front-of-house team with table service, clearing, and resetting Maintain cleanliness and organisation across the bar and dining areas Ensure every guest receives a warm and attentive experience Comply with licensing laws and health and safety regulations Essential Requirements: A positive, can-do attitude with a genuine enjoyment of hospitality Good communication and team-working skills Professional appearance and demeanour Flexible availability to work afternoons, evenings, and late nights, mainly Friday and Saturday Right to work in the UK What We Offer: £13 to £14 per hour 5 days, full time Opportunity to work in a prestigious traditional Japanese restaurant Staff meals Tips and service charge Training and development opportunities A supportive and dynamic team environment We would love to hear from you if you are enthusiastic, dependable, and ready to be part of an exceptional team.

Experienced Bartender – The Northcote Saviour, Northcote Road, Battersea Full Time £13.50–£17.50 per hour The Northcote Saviour sits proudly on Northcote Road — one of Battersea’s busiest and best-loved high streets, known for its independent bars, restaurants, and strong local community. As part of the growing Saviour Bars group, The Northcote Saviour is thriving, and we’re now expanding our team. Saviour Bars is an independent and ambitious group, owned and led by one of the most respected names in the bar industry, with a clear focus on quality, consistency, and genuine hospitality. This is a role all about customer engagement - we talk to our customers; learn about them, and turn them into regulars. Seats at the bar (remember them?!) - and a casual but vibrant atmosphere. A modern pub, not a restaurant -but with the charm and warmth of an old favourite.... About the role This is a guest-facing role in a lively, neighbourhood-driven location. Northcote Road attracts a mix of loyal regulars, local professionals, and weekend crowds — which means great energy, great conversations, and a fast-paced but rewarding service environment. You’ll be instrumental in creating the relaxed, confident atmosphere The Northcote Saviour is known for, delivering excellent drinks alongside warm, attentive service. What we’re looking for • A confident, experienced bartender with a genuine passion for hospitality, • Someone who enjoys engaging with guests and building rapport with regulars, • A calm, professional approach during busy services, • Strong product knowledge, or enthusiasm to deepen it across cocktails, wine, and beer, • High standards of presentation, cleanliness, and attention to detail, • A positive, team-focused attitude What you’ll be doing • Delivering friendly, attentive service to a diverse and busy guest base, • Preparing and presenting drinks to a consistently high standard, • Supporting smooth and efficient bar operations during peak trading times, • Maintaining cleanliness, stock control, and compliance standards, • Bringing energy, personality, and professionalism to every shift Why join Saviour Bars At Saviour Bars, we care deeply about people — our guests and our teams. You’ll be joining a business that values professionalism, individuality, and pride in great hospitality. As a growing group, we offer real opportunities for development and progression, within a supportive and well-run environment. If you love working in vibrant locations, enjoy being part of a local community, and take pride in doing things properly, we’d love to hear from you. Apply now to join the team at The Northcote Saviour and be part of the continued growth of Saviour Bars. Due to the high number of applications, we’re unable to respond individually. If you haven’t heard from us within three working days, please assume your application has been unsuccessful.

The Role As a Pub Supervisor, you’ll play a key role in leading the front of house team within a busy, fast-moving pub environment. You’ll help create a welcoming atmosphere, ensure smooth day-to-day service, and support both the team and management in delivering an excellent customer experience. This position is ideal for someone who enjoys working under pressure, leads by example, and is looking to build a long-term career in hospitality. Key Responsibilities • Overseeing daily front of house and bar operations, • Supervising and supporting the team throughout busy service periods, • Delivering outstanding customer service and ensuring guests have a positive experience, • Assisting management in maintaining high service standards and smooth team organisation, • Training and mentoring new and existing staff members, • Ensuring the pub, bar, and customer areas are clean, organised, and presented to a high standard, • Maintaining strong communication between bar staff, floor staff, and kitchen teams, • Supporting stock management, bar setup, and general bar service duties, • Handling customer queries and resolving issues professionally when needed What We’re Looking For • Strong leadership and teamwork skills, • Excellent communication and customer service abilities, • A positive, reliable, and hardworking attitude, • Ability to remain calm and efficient in a busy pub environment, • Previous experience in hospitality, bar service, or a supervisory role preferred, • Good knowledge of bar operations, drink service, and customer interaction, • Someone motivated to progress and grow within an expanding business What We Offer • Competitive pay depending on experience, • Opportunities for career growth and internal progression, • Supportive and approachable management team, • A stable and growing business with long-term development opportunities, • A friendly team-focused working environment

Babylon 76-78, a vibrant Cafe-Bar-Restaurant, is seeking enthusiastic and dedicated Waiting Staff to join our dynamic team. We have opportunities for both part-time and full-time roles. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience. We are looking for individuals who are: • Friendly and approachable, creating a welcoming atmosphere for all., • Hardworking and efficient, thriving in a fast-paced environment., • Passionate about delivering great customer service and exceeding expectations. In return, we offer a supportive work environment and attractive benefits, including: • Free food during shifts, • 30% discount for friends and family, • 28 days paid holiday If you are eager to contribute to a lively cafe-bar-restaurant and possess a strong commitment to service, we would love to hear from you.