Head of customer experience jobs in CarshaltonCreate job alerts

Our InvestorsSpark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and m

An immediate start opportunity for a Head of Customer Service. Oversee day-to-day customer service operations, ensuring efficient and effective handling of customer inquiries, technical issues, and complaints. Develop and implement the strategic vision for the customer service function, aligning ...

Head of Compliance & MLRO – Private Equity / Alternative Asset Management Experience RequiredRef: 4095G£120K - £130K + Good Bonus & Benefits Hybrid/LondonWe have been exclu

As Head of Engineering - Experience Foundations, you'll lead a growing team of Engineers and Engineering Managers, shaping strategy and roadmaps with the SVP & Head of Product. As Head of Engineering, you will be a technical leader, playing a pivotal role in shaping the future of how Tide members...

To sustain this growth, were seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. The RoleAs Head of Customer Experience, youll own the Core Customer Success fu

Job DescriptionAre you technically well rounded and capable of leading people?Then join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new play opportunities and never-seen-before creativ

As Head of Experience Test Engineering you'll be a key member of the Play Engineering Leadership Team, under the Product Innovation & Marketing Department and will have a critical role working closely with the Corporate Quality Team. Leading a team of test engineers and being a sparring partner f...

What we’re looking for10+ years of customer success experience in a global context within leadership rolesSolid understanding of SaaS business models strategies, leveraging insights for strategic growth and guiding your team&l

A good working knowledge of all applicable legal and regulatory jurisdictional (UK, US, European) requirements and laws is required, as well as in-depth knowledge and experience of AML/KYC regulations and practice. Exclusive: Head of Compliance & MLRO – Private Equity / Alternative Asset Manageme...

What do I need?Experience from B2B events/media/marketing/content or similarExcellent interpersonal skills and client management abilityStrong team management experience, passion for leadership

As Head of Customer Insight at Boden, you will lead the development and execution of our customer insight strategy. Extensive focus group moderation experience and the ability to confidently act as the voice of the customer across the business. Create and roll out initiatives to drive customer un...

The RoleWe are seeking a highly motivated and experienced Head of Customer Support Operations to lead our Tier 1 customer support operations across four global BPOs in Ghana, Pakistan, Dubai, and Mexico. Ideal Candidate Profile

Extensive experience of customer success or customer experience (or related field). Define and implement a customer experience strategy for a rapidly growing customer base, through effective management of an outsourced contact centre. Drive customer journey optimisation by mapping, analysing, and...

Key Accountabilities & ResponsibilitiesThe Head of Software Engineering role is the embodiment of solving problems through technology with key responsibilities as follows:Lead Software Engineering Managers to buil

As the Logistics Experience Head for the UK & EU, you will be responsible for enhancing the logistics experience for both buyers and sellers on our platform. Identify and analyze root causes of key logistics experience issues, attributing responsibility across logistics partners, platform operati...

Exclusive: Head of Compliance & MLRO – Private Equity / Alternative Asset Management Experience RequiredRef: 4095G£120K - £130K + Good Bonus & Benefits Hybrid/LondonWe have

We endeavour to attract and recruit a diverse mix of volunteers who are representative of the diversity in our LGBT+ communities which gives us a great opportunity to have access to a broad range of ideas and allows us to deliver an inclusive event that you expect from Pride in London. Our roots ...

Here are some of the benefits we offer that make working for M&S just that little bit more special:After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member

Leads and drives development of the user experience roadmap and inputs into the Digital development backlogs to continue to enhance the consumer experience and optimise the consumer journey to drive business goals. A strong portfolio of personal and team design work that demonstrates an understan...

To sustain this growth, we’re seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. The RoleAs Head of Customer Experience, you’ll own the Core Customer Success function,

Head of AI Customer Operations. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). If you want to help us realise the value of our data to create differentiating AI experiences for customers and ...

What youll doThe Head of Software Engineering role is the embodiment of solving problems through technology with key responsibilities as follows:Lead Software Engineering Managers to build and maintain high quality and reliable softwa

If you want to help us realise the value of our data to create differentiating AI experiences for customers and employees, read on!. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Head of AI ...

Head of Investor Services/Customer OperationsMeredith Brown Associates London, United KingdomPosted: 20 hours ago | Job Type: Hybrid Job Permanent | Salary:£ Excellent + ben

At least 4+ years of experience in Customer Success leadership. We offer a competitive salary, performance-based incentives, equity, 25 days and local holidays to relax and fuel up! Apple hardware and a budget for desk amenities, Team events in London, Team off-site in fun places! (We've been to ...

You will be selling a product that people love, need, and want, contributing to a cleaner and greener world!Exciting BitsFlexible/Hybrid working with a vibrant office in the cityFastest growing company and produ

A Head of Customer Success is needed by one of the leading providers of CRM solutions in the capital markets space. Candidates for the Head of Customer Success/ Customer Success Lead will have:. The Head of Customer Success/ Customer Success Lead will:.

Your responsibilities will include:Organising and managing global client delivery operations across functional teamsEnsuring the highest quality standards, client satisfaction, and effective cost managementDetermining future cap

We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. Identifying commercial opportunitie...

Head of Experience Test Engineering page is loadedHead of Experience Test EngineeringApply locations Billund Project House London posted on Posted 2 Days Ago job requisition id 0000022838Job Description&

This ambitious and secure FinTech are seeking a skilled Head of Support to take ownership of their Global Support team. A proven background of working in a technical support role within a complex software environment (API-first) – Ideally focusing on bespoke-software integration and advanced trou...

Qualifications:10+ years of proven event industry production experience requiredExecutive Producer experience is seen as a positive but not essentialAgency experience managing multiple clients and projec

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. A chance to be at the heart of one of t...

About the RoleAs Head of Customer Services, you will lead and execute strategies that deliver exceptional customer experiences, drive satisfaction, retention, and business growth. What We’re Looking For<s

The Head of IT Customer Support will take ownership and accountability of the IT support team, undertaking the daily tasks needed to facilitate the smooth running of all aspects of IT support. Proven experience in IT customer support, with a track record of managing support teams and delivering e...

We are seeking a passionate Head of Software Engineering who will provide technical expertise, ship thoughtfully and operate with excellence. What’s in it for you?Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our cu

Role responsibilities:Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc)Transform our customer journey into one that is ‘digital-fi

As Head of Experience, you will be the main point of contact for the FOH team and be champion for the concierge programme, often liaising between the client and their employee base. I am seeking an experienced Head of Experience Manager to join a dynamic team in Central London. Box Leisure Recrui...

Were part of the Heartland Group of companies which has more than 145 years of experience in financial services. We have an awesome opportunity for a Head of Customer Solutions to join our team based in Brisbane and Melbourne. Lead and inspire a team focused on customer solutions, fostering a cul...

This will involve implementing customer journey models and frameworks, including the design and implementation of an end-to-end journey ownership structure. Deep understanding of customer behaviour, regulatory requirements, and operational intricacies within the Retail Banking sector. This includ...

Head of Software Engineering - Post Purchase ExperienceSector: TechnologyRole: Senior ManagerContract Type: PermanentHours: Full TimeSummaryWe are seeking a passionate Head of Software Engineering w

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to build out the partner success function of the busi...

A BIT ABOUT THE ROLEAs Head of Customer Insight at Boden, you will lead the development and execution of our customer insight strategy. THE EXPERIENCE WE ARE LOOKING FOR10+ years of experience in customer insights or research & strategy, ideally

We offer a competitive salary, performance-based incentives, equity, 25 days and local holidays to relax and fuel up! Apple hardware and a budget for desk amenities, Team events in London, Team off-site in fun places! (We've been to Bath and Corfu so far), A cool office in central London (Shoredi...

Head of Enterprise IT Applications - must have strong IFS experienceOur client is an established and successful Manufacturing business, part of a group which has gone through exciting growth and is expanding across Europe. The Head of Enterprise Applications will be part of the I

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. A chance to be at the heart of one of t...