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The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the directorate and is responsible to the Chief Operating Officer for its management. The following services fall under the remit of the Student and Academic Services Directorate: • Academic Registrar's Office, • Curriculum, Learning and Assessment, • Student Immigration and Funding, • Student Recruitment and Admissions, • Student Registry All of the services are based on the Mountjoy site in Durham City. The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham. The Student Information Systems Managers are based in the Student Registry office as part of the Student Information Systems team. This team works across the Student and Academic Services Directorate. The roles report to the Deputy Head of Student Information Systems Development and work together as a professional business unit. The Student Information Systems Team Managers play a key role in optimising and enhancing the use and development of all IT systems related to the student lifecycle which underpin the work of the directorate and the wider University. The Student Information Systems Managers will work with one or more teams within the directorate utilising a 'business partner' approach covering a portfolio of business systems (both in use and in development) and will undertake a range of duties from the following list: • Identify user needs and trends - develop user stores and acceptance criteria, • Support IT colleagues in monitoring progress with developments and bug fixes and proactively escalate issues, • Ensure directorate technical issues are addressed and any issues IT colleagues identify are communicated back to business areas, • Proactively identify system developments and enhancements including ensuring compliance with regulatory and organisational policy, guidelines and reporting, • Working with relevant IT colleagues - plan system releases and upgrades, communicating plans and any down-time to business users, • Ensure appropriate Standard Operating Procedures are place and followed by business and IT teams, • Facilitate a collaborative, joined-up approach to project scoping, initiation, planning and implementation for student information systems related projects and continuous improvement initiatives across the directorate, • Design and deliver training materials and ensure appropriate documentation is in place for all student systems Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 30 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience)., 2. Professional practitioner with knowledge and expertise in the delivery and analysis of IT projects and management information systems., 3. Experience of implementing policies and procedures, and supporting change and service improvements within an IT environment., 4. Experience of providing technical advice and guidance to a range of customers and colleagues, including more senior colleagues., 5. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation. Skills/Abilities/Knowledge 6. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 7. Strong digital competence across a range of management information systems., 8. Knowledge/experience of records based systems., 9. Experience of preparing and delivering user training and materials via a variety of delivery methods., 10. Committed to continuing professional development to maintain up-to-date skills., 11. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines., 12. Strong analytical skills, with the ability to listen and interpret complex business needs., 13. Strong customer service skills., 14. Ability to work well in cross organisational teams. Desirable Criteria 15. Familiarity with Agile/Scrum 16 Familiarity with Banner and CRM How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV: and, • A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Andy Shuttleworth, Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion, and the University's values., • Review and look for ways to improve systems and procedures that are relevant to your area of work in line with the University's frameworks and regulations., • Provide specialist advice and guidance relating to your professional area of expertise, in line with the University's policies, regulations and values., • Manage the delivery of bug fixes and improvements to student information systems across the University to a high standard., • Provide the best possible service by continually reviewing what is required from key stakeholders and others who you work with and contribute to ideas and service improvements., • Provide specialist knowledge and support when interpreting and analysing complex data and information sources., • Look for ways to improve processes, techniques and outputs and results across all areas of your work., • Identify any learning needs required by stakeholders and arrange any training. Planning and Organisation • Contribute to operational leadership teams to influence the type and level of services that are provided by the Student Information Systems team., • Contribute to progressing the strategic and operational priorities of the Student and Academic Services Directorate., • Seek feedback from key stakeholders so that fixes and improvements are being prioritised to meet customer expectations and to plan future requirements., • Analyse data on the level of service being provided by the Student Information Systems team to recommend areas for future improvement., • Meet the development needs of your stakeholders, providing training when required. Communication/Liaison • Provide advice and share guidance with your stakeholders to ensure that the University's policies, procedures and regulations are complied with., • Use your operational expertise to lead and participate in business meetings, working groups and sub-committees., • Coordinate and organise committees and other business meetings and deal with any related complaints., • Update policies and procedures in response to any internal or external changes., • Use your expertise to provide training or guidance to other stakeholders., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here The Department The Operations Directorate: Elevating the Student and Staff Experience The Operations Directorate is dedicated to providing a world-class experience for our diverse student and staff communities, which is essential to our students' learning journey. Our passionate team delivers services and facilities across 15 colleges, including catering, housekeeping, reception, security, and maintenance. These resources create a safe environment where our students can live, work, dine, socialise, and thrive together. Within the Operations Directorate, we have three key areas: • University Catering: Our robust catering team of 500 ensures fresh, exciting, and diverse dining experiences throughout our colleges, catering to the unique needs of our University Community, which includes students, staff, and visitors, and offer expert advice on bar management., • College Operations: With over 200 dedicated professionals, we provide residential services within the colleges as well as supporting student and non-student-led events., • Retail Services: Our branded retail catering and merchandise outlets offer an enticing array of menus and high-quality products thoughtfully presented to enhance the shopping experience for our students and staff whilst building positive relationships via efficient service and attentive staff. In addition to a highly competitive salary and rewards package, our strategic focus includes ongoing development opportunities for our people. Join us today and shape your career at Durham University! The Role As a Chef Assistant (Apprentice), you'll work closely with the Head chef and be an integral part of the food production team. Your enthusiasm will shine through as you prepare, cook, and present a diverse range of high-quality dishes following prescribed recipes and training. Your attention to detail and passion for food excellence will make you a valuable asset. While you'll primarily work in your designated college/outlet, there may be opportunities to assist in other food production areas during training. Essential criteria include good communication skills, basic digital proficiency, recent kitchen experience, and a positive 'can do' attitude." Successful candidates are expected to always promote a positive image of University Catering and Durham University. Specific Role Information This role is a two-year fixed term role, and to be eligible for an Apprenticeship position, the post holder must be a UK citizen or have proof of the right to work in the UK. Non-UK nationals must have been ordinarily resident in the UK for at least three years. The post holder will be required to work any 5 days out of 7, which may include some evenings and weekends. Typical working hours are between 7am and 9:30pm. To fulfil the terms and conditions of the apprenticeship, the post-holder will be required to complete training on a weekly basis towards the Apprentice Framework in Commis Chef Standard or Chef de Partie Standard, depending on previous experience. Working in the catering team requires an element of physical manual handling, which can include lifting and transporting catering equipment. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. What you need to demonstrate when you apply Essential Criteria • Experience of basic food production and preparation., • Ability to accurately follow written and oral instructions., • Positive 'can do' attitude., • Excellent attention to detail., • Willingness to work flexibly., • Ability to work well under pressure., • Customer focussed., • Friendly, positive and courteous., • Basic numeracy and literacy skills. Desirable Criteria • Level 2 Basic food safety hygiene. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent service to our [students, your colleagues and anyone else you come across as part of your role] by carrying out your tasks using the relevant procedures (which we will provide training for)., • Look after yourself and others by following health and safety regulations, including correctly wearing any protective clothing or equipment provided [e.g. safety shoes] and being aware of any hazards., • Learn how to use everyday equipment and tools [e.g. electrical appliances] from more experienced colleagues., • Follow instructions from more experienced colleagues to deliver set tasks., • Help check and monitor stock controls., • Learn and adhere to general health, safety and security procedures within the service area in line with Health & Safety at Work guidelines, including departmental systems for health & safety and food safety., • Learn and complete work in accordance with risk assessments and departmental procedures for health & safety and food safety specific to the nature of the work area and environment., • Ensure that food is appropriately produced, presented, served and replenished., • Maintain wash up and food production areas and equipment to an exceptional standard of cleanliness., • Use a range of equipment, tools and resources, digital devices, software and applications where necessary. • Help and cooperate with the rest of your team., • Support other team members to carry out their tasks when asked., • Help colleagues maintain [facilities and equipment] safely and securely., • Bring any problems to the attention of more senior colleagues. Communication/Personal • Show a commitment to equality, diversity and inclusion and the University's values., • Use digital devices and apps (such as email) to communicate with [students, your colleagues and anyone else you come across as part of your role]., • Anticipate individual needs of students, staff and visitors and proactively provide assistance where required., • Share menu and food product knowledge, including answering questions regarding individual allergen and dietary requirements, • Ensure that all feedback is brought to the attention of your line manager We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, please contact who would be happy to speak to you. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Head of Health and Safety Services Department: Estates and Facilities Accommodation and Commercial Services Grade: Grade 9 Salary range: £59,966-£67,468 Working arrangements: Permanent Nominal 35 hours per week Hybrid working (minimum of three days per week onsite, subject to business demands) There may be a requirement to work evenings and weekends, as business demands. There may be a requirement for the post-holder to participate in local on-call arrangements, as relevant to this role. In addition, there may be a requirement for the post-holder to participate in the University Silver (Tactical) on-call rota arrangements for major incidents. Closing date: Thursday 20th November 2025 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and Department As Head of Health and Safety Service you will provide leadership, management, guidance and support in all areas of health and safety management across the University. You will oversee the corporate strategy, objectives, arrangements and infrastructure for managing health and safety, as well as monitoring the levels of compliance and implementation, while keeping the University Executive Committee and other senior leaders informed of any issues. You will have responsibility for developing and maintaining health and safety management systems, reviewing and refreshing existing policies and processes, as well as developing the safety management strategy, promoting best practice and ensuring full compliance while reinforcing a positive safety culture. This role, while positioned within the Estates and Facilities Directorate (E&FD), sits within the portfolio of the Chief Operating Officer, with responsibilities that span across the entire University. The post-holder is expected to provide expertise, guidance, and advice to ensure a safe environment for all academic, student, professional service, and visitor-related activities. E&FD provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 30 days annual leave, in addition to 8 public holidays and 4 customary days per year (a total of 42 days per year)., • The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker, • Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University, equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham, we actively work towards providing an environment where our staff and students can study, work and live in a community that is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force, including people with disabilities, women, and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process, wherever it is reasonable to do so, and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criterion has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Qualifications/Experience 1. Educated to degree level in a relevant discipline, or equivalent experience., 2. Recognised professional practitioner, e.g. Chartered Member of IOSH or equivalent, with specialist knowledge and expertise to influence service delivery, events and activities within the organisation., 3. Relevant experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues, within a large, complex organisation., 4. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation., 5. Experience of implementing policies and procedures and supporting service improvements., 6. Track record of cross-functional management and development experience across a large service team or teams., 7. Extensive experience of operating at a strategic/expert level for a sustained period of time, in a health and safety role., 8. Experience of developing innovative solutions and practical implementations for strategic change, to ensure demonstrable continual improvement of health and safety. Skills/Abilities/Knowledge 9. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 10. Strong interpersonal skills including motivational, negotiating, influencing and networking nationally and internationally., 11. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems, auditing tools, project planning, etc., 12. Committed to continuing professional development to maintain professional recognition., 13. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines., 14. Awareness and understanding of the activities, objectives and strategic direction of an organisation, both current and future., 15. Well developed knowledge of systems/services for own area and across functions and how they relate to organisation wide strategy., 16. Breadth of vision gained from extensive experience in health and safety in a complex large organisation., 17. Ability to contribute to planning at operational and strategic levels., 18. Ability to solve problems and decide on and plan appropriate solutions., 19. Ability to anticipate change due to changes in the legal, economic, social and governmental and/or technological environment related to health and safety., 20. Understanding of financial management procedures., 21. Well-developed understanding of health and safety regulations and procedures and the implications of non-compliance on an organisation, it staff and those that come into contact with it., 22. Demonstrable ability to provide specialist health and safety advice and influence others at operational at strategic levels., 23. Ability to understand and advise on technical areas of risk, such as scientific research or equivalent., 24. Demonstrable experience of developing a strong health and culture in a complex organisation. Desirable Criteria 1. Academic recognition at masters' level and professional recognition (or equivalent experience). How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above for those marked with *). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement or covering letter which clearly outlines, with examples, how you meet all of the essential criteria within the Person Specification Contact details For a chat about the role or any further information please contact Andy Mulligan, . Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide professional and strategic leadership of health and safety for the University with accountability for the development and delivery of the health and safety delivery plans and outputs to ensure continual improvement., • Have a substantial impact on health and safety direction, strategy and objectives., • Contribute to strategic planning and influence the development of health and safety, and wider development goals., • Oversee and manage professional and regulatory standards and policies relating to activities carried out by the Health and Safety Service., • Use your leadership and management expertise to implement any significant changes in the optimal way, in collaboration with other senior managers and specialists., • Lead on the development of new areas of work or activities such as health and safety policy and service level standards, through appropriate consultation and negotiation, including scoping, planning and implementing any changes to achieve the outcomes expected by senior colleagues., • Look for innovative ways to continually improve the services, which take into account strategic implications for the University, and make recommendations for how these can be implemented with health and safety., • Develop and implement new or improved policies, processes and standards., • Use your professional knowledge and experience as a health and safety practitioner to resolve problems, shape processes and activities, develop systems and provide subject matter expertise and advice., • Support quality and regulatory audits to ensure that system and processes are operating in an optimal and compliant way., • Meet the professional development needs of your stakeholders by ensuring that a programme of training and learning activities are designed and delivered by the Health and Safety Service., • Analyse and interpret complex data sources, to provide specialist insight that enables data driven decisions to be made about health and safety. Planning and Organising • Use your expertise to help develop strategic plans and business plans that cover a wide range of operational activities, to meet organisational goals., • Define what needs to be achieved so that other colleagues can scope, plan and implement large scale/University wide health and safety initiatives., • Ensure the Health and Safety Service is performing at the optimal level by setting clear standards and introducing measurable performance indicators., • Use your leadership expertise to help project teams understand what needs to be achieved, solve any problems that are encountered and keep implementation plans on track., • Allocate and monitor designated budgets, expenditure and resources. Leadership and Team Development • Set operational and strategic objectives and use your leadership and management skills, to develop the people in your team(s) and ensure high standards of performance., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring your team(s) in way that will best meet operational and strategic priorities., • Ensure that your team can deliver the required services by delegating responsibilities to appropriate team members and considering succession plans., • Carry out regular performance reviews with colleagues to provide feedback on objectives and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team, taking advice on more complex issues to specialist services or senior managers. Communication/Liaison • Lead internal and external meetings and committees to influence University policy, standards and governance., • Build and lead an influential network of internal and external contacts to increase your knowledge and skills, swap information with peers and use that information to improve and develop the Health and Safety Service team., • Identify opportunities to build relationships with external organisations to support the delivery of strategic level objectives., • Research new approaches being taken by internal and external stakeholders so that you can take these insights into account when developing the Health and Safety Service., • Explore options to promote and increase engagement in events and activities being delivered by your service., • Design and deliver a programme of professional development activities to your stakeholders to support their development and information needs., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Student Immigration and Funding Service (SIFS) works with internal colleagues and external bodies to provide high-quality advice and support relating to immigration legislation and financial support for both undergraduate and postgraduate students and applicants. The Service is part of the Student & Academic Services Directorate (SASD), which provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the department and is responsible to the Vice Provost for its management. The following services fall under the remit of the Student and Academic Support Directorate: • Widening Access & Participation, • Academic Quality Service, • Recruitment and Admissions, • Student Immigration and Funding Services, • Student Registry All the services are based at the Palatine Centre in Durham City. The post holder will be part of the Scholarships Team within the Student Immigration & Funding Service, which administers internally and externally funded scholarships for Undergraduate, Postgraduate, Home and International students. The Scholarships Administrator will provide clerical support to the Scholarships Team, ensuring that the Scholarship provision at Durham is seen as exemplary. The post holder will provide a high standard of administrative support to scholarship applicants, recipients and staff, dealing with enquiries professionally and efficiently, and proactively following up on any queries you receive. You must be a flexible team worker able to take responsibility for managing a varied workload to a high standard. A high level of accuracy, sometimes under pressure, is essential. You will be dealing with highly confidential and potentially sensitive information and must ensure that it is kept in accordance with the principles of the General Data Protection Regulations (GDPR) and with the strictest confidence. This role is based in the Palatine Centre, Durham. SASD operates a hybrid working policy which allows a level of flexibility within the working week. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a team, 3. Experience of providing advice and guidance to a range of colleagues and customers. Skills/Abilities/Knowledge 4. Good spoken and written communication skills., 5. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, Microsoft 365 applications, and Microsoft Access., 6. Committed to continuing professional development., 7. Ability to solve problems and resolve straightforward issues yourself and as part of a team. Desirable Criteria 1. Post-16 qualification or equivalent experience., 2. Relevant administrative experience in a busy office environment., 3. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A covering letter which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, the Scholarships Manager would be happy to speak to you. Please contact Patricia at Typical Role Requirements • This role will be involved in the administration of scholarships within the University. It will be responsible for providing students with information relating to scholarships when studying at the University, • In addition, it will be involved in ensuring that students receive the funds awarded to them as the successful recipient of a scholarships., • The postholder will be involved in collating scholarship application documentation to support the scholarship panels who are responsible for selecting recipients for scholarships and awards., • You will also support the wider responsibilities of the Student Immigration and Funding Service in order to develop themselves and to better understand the work undertaken by the service Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Provide an excellent and timely service to our students, your colleagues in the Scholarships team and SIFS, as well as colleagues across university departments. students, your colleagues in the Scholarships team and SIFS, as well as colleagues across university departments., • Use your experience and problem-solving skills to resolve routine issues relevant to your role such as payment queries, application status, and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards, e.g. data protection, when managing data., • Use standard office-based devices and applications such as Word, Excel, Email, and Microsoft Forms to deliver services., • Update guidance on standard operating procedures followed by the team. Teamwork • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Help your team organise and provide administrative services that support key activities, for example, planning and attending to Open Days and Post Offer Events, undertaken within your service and contribute to team planning activities. Communication/Liaison • Record information, e.g. Scholarship applicants and recipients data, and respond to queries which you receive., • Liaise with staff in other areas and external organisations to ensure that services are being delivered in an efficient and collaborative way., • Provide support for meetings, working groups and committees, such as gathering data, preparing and sending documents for meetings, drafting reports and taking minutes., • Any other reasonable duties. Useful links Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. MATERNITY COVER Appointment to this post is fixed term to cover the substantive post holder's maternity leave and is not anticipated to be extended. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values click here The Role and Department You will join the InsectNeuroLab in the Department of Biosciences, Durham University ( ) that uses mosquitoes and other insects to study sensory neuroscience and sensory ecology. You will be responsible for the maintenance on mosquito and fly stocks and the insectary space. You will also contribute to ongoing experimental work. The role requires experience in research work, ideally with insects, knowledge of relevant Health and Safety regulations and be able to work on set tasks as part of a team. The role involves a diverse array of activities (e.g. maintaining mosquito colonies, maintaining insectary clean and organised, assisting in setting up mosquito crosses, assisting in the experimental work of lab members, liaising with and coordinating work with lab members, ensuring there is sufficient stock of necessary laboratory supplies, participation in lab meetings and other meetings/activities with the team, participation in research experiments, etc). This is a part-time role (0.4FTE), open-ended from the 03/11/25. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days or the pro rata amount if part time., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Science qualification (Biology, Animal Science, Zoology, Psychology, Chemistry, Botany or equivalent) and an understanding of how academic research works., 3. Experience of working in a technical environment setting up resources, tools and equipment to meet teaching and research outputs or having relevant qualifications for the role., 4. Experience of working in a team., 5. Experience of managing time to meet deadlines. Skills/Abilities/Knowledge 6. Good spoken and written communication skills., 7. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, Microsoft 365 applications, digital booking systems., 8. Committed to training/continuing professional development., 9. Ability to solve problems as part of a team and resolve straightforward issues., 10. Ability to provide advice and guidance to a range of colleagues and customers., 11. Patience and attention to details, 12. Ability to perform set tasks to completion, 13. Ability to work cooperatively as part of a team, 14. A "can do" attitude and a willingness to expand their knowledge, 15. Ability to maintain working environment by monitoring usage and re-ordering consumables, 16. An understanding of the needs to work within Health and Safety Policies, and an understanding of the essentials of good laboratory practice Desirable Criteria 17. Undergraduate or higher science degree, 18. Experience of working in a research lab, 19. Interest in insects and/or neuroscience, 20. Knowledge of laboratory-based biological techniques, 21. Desire to learn and to use this position as a stepping stone for future science-based career How to Apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Dr Olena Riabinina () would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Main Responsibilities • Work under the direction of the InsectNeuroLab Group Head (Dr Riabinina) on set tasks consistent with the grade, and work as a member of a supervised team., • Maintain colonies of mosquitoes, according to provided instructions, • Ensure the insectary space is clean and well-organised, • Maintain all laboratory stock materials, including general laboratory consumables, • Set up genetic crosses of mosquitoes, • Extract DNA and genotype mosquitoes and other insects, • Transfer Drosophila stocks into new media, • Check the availability of basic lab supplies and make a list of items that need to be ordered, and order them, • Communicate with team members to ensure the availability of insects for experiments and continuity of line maintenance, • Recognise and communicate common problems in a timely manner, and seek solutions Service Delivery • Provide an excellent and timely service to our your colleagues and anyone else you come across as part of your role., • Log, record and pass on information for use by others., • Carry out some tasks that may require specialist skills., • Follow established procedures when carrying out your role, varying when necessary or referring to more senior colleagues., • Collect, organise and record data and information accurately for use by others., • When carrying out your role, apply relevant industry and regulatory standards., • Carry out specified tasks to ensure that a research or teaching facility is safe to use., • Provide help sheets and guidance notes to staff relating to various processes or techniques for experimental purposes. Teamwork/Liaison • Help to move, set-up and maintain any facilities, equipment or tools., • Help team members operate a range of standard tools and equipment., • Help team members to construct and/or repair mechanical, electrical, electronic and digital equipment and tools under the supervision of more experienced colleagues., • Help your colleagues when required with other key activities undertaken within your service., • Help and cooperate with the rest of your team on operational matters to help achieve shared objectives., • Liaise with staff in other areas to ensure that services are being delivered in an efficient and collaborative way., • Help team members carry out and record annual maintenance checks and update risk assessments., • Help carry out stock and inventory checks. Communication/Personal • Show a commitment to equality, diversity and inclusion, and the University's values., • Follow established procedures to respond to queries and bring any complex issues to the attention of more experienced team members., • Respond to routine queries from suppliers, contractors, contacts, professional bodies where necessary., • Any other reasonable duties. In this role the post holder • Must be able to receive, understand and convey information in a clear and accurate manner., • Will participate as part of a team in the group meetings and to conduct lab-based experiments, • Will plan, prioritise and organise own work or resources for the tasks they are allocated., • Will follow predetermined procedures and techniques, working accurately to complete specified tasks. Will identify areas that could be made more efficient as knowledge of the procedures/techniques develop., • Will learn new procedures and techniques from other staff and convey with explanation such techniques to others in the team or to students., • Must have knowledge of the requirements for working in a safe and healthy environment and be able to act responsibly if an accident occurs., • Any decisions will generally be made through consultation but scope for independent decisions is included. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy StatementPrivacy Notices - Durham University whichprovides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.