Buscar empleo: 104 ofertas de trabajo de head of operations en Gravesend (agosto 2025)

Job Title: Chef Objective: The Chef will be responsible for all areas of the kitchen and food within the Ballerz dome. You will be required to recruit, train and motivate your team to deliver quality food to Ballerz specs. Working with the venue managers, you will be a key influence in menu development, as well as being responsible for all areas of food hygiene and compliance within the kitchen. Stock ordering to par, and weekly stock takes are also required, and should confirm to Ballerz KPI targets, and reported correctly and accurately. Experience/Knowledge: Genuine passion for hospitality and food, ensuring that the teams they lead and work in share this. Prior experience ordering, service management and compliance Previous experience as a Kitchen Manager, Head or Sous Chef and a background preferably in a fast-paced, branded operation Experience in menu development and creating specs and procedures within the kitchen, including HACCP Responsibilities: The day to day operations of the kitchen Cleanliness of the kitchen area and food storage areas Compliance completion and weekly reporting of due diligence including temperature checks Ordering of stock to par levels set out, as well as ensuring correct delivery process if followed in terms of stock check, temperature checks and correct storage / intake of stock Training and recruitment of kitchen team, ensuring all staff are fully trained on Ballerz specs, and food hygiene procedures Ensuring all allergen data is up to date and available for the team Weekly stock takes and GP reporting, ensuring stock is managed to achieve required margins, and wastage kept to a minimum Menu development; working with Ballerz senior team to develop dishes, as well as new dishes and ideas to enhance the food offering Quality and standards upheld at all times. Nothing should leave the kitchen unless it has been produced to Ballerz spec Ensuring kitchen set up and prep is done to ensure food tickets are produced within acceptable timeframe Uniform and time keeping management, ensuring the team are in correct dress, and are attending their shifts on time An eye for detail, making sure that everything looks as it should before service Personal attributes: Positive, driven, proactive, kind, engaging and polite A confident and professional communication style with excellent interpersonal skills. A team player who can also work individually. Ability to work evenings and weekends where necessary. High attention to detail and strong numerical skills. A calm temperament, and manages well under pressure.

¡Incorporación inmediata!

Job Description: We are seeking a motivated and experienced Sales Supervisor to lead our dynamic retail team. The ideal candidate will be responsible for supporting the Store Manager in delivering excellent customer service, driving sales performance, and ensuring smooth day-to-day operations. Key Responsibilities: Supervise, train, and motivate the sales team to meet and exceed sales targets Maintain high standards of customer service and resolve any escalated issues professionally Monitor inventory levels and ensure product availability and stock accuracy Assist in implementing promotions, visual merchandising, and store presentation Conduct staff performance reviews and support ongoing development Ensure compliance with company policies, health and safety, and operational procedures Report on daily, weekly, and monthly sales performance to management Requirements: Proven experience in a retail supervisory or team leader role Excellent communication and leadership skills Ability to multitask and thrive in a fast-paced environment Strong organisational and problem-solving abilities Flexible to work weekends and public holidays as required What We Offer: Competitive salary and performance-based incentives Ongoing training and career development opportunities A supportive and energetic work environment Staff discounts and other employee benefits

Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they lead and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. - An entrepreneurial spirit with bags of business savvy and self-drive. - Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Communicate and reinforce all company standards, policies and procedures. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Understand of key holder duties. - Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience. - Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue. - Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out. - Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty. - Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. - Liaise with the kitchen, bar and reception teams on daily operations and customer events. - Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. - Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching. - Manage the content and implementation of training manuals for all floor staff. - Ensure all staff receives constructive performance reviews on a regular basis. - Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. - To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift. Personal attributes: - Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. - A confident and professional communication style with excellent interpersonal skills. - A team player who can also work individually. - Ability to work evenings and weekends where necessary. - High attention to detail and strong numerical skills. - Planning and organising self and others - Customer Focus - Customer feedback - Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.

Type: Short-Term / Project-Based (Approx. 4–6 weeks) Compensation: Competitive, based on experience and scope We are a soon-to-launch, design-focused café that pairs modern interior aesthetics with a fresh, soulful approach to brunch. Inspired by the vibrant simplicity of Mediterranean cuisine, our concept is built around clean flavors, beautiful presentation, and feel-good food. As we prepare for our grand opening, we are seeking a temporary freelance Development Chef to lead the creation of our inaugural menu. This is a one-time contract role, perfect for a culinary professional with experience in menu development, particularly in Mediterranean and brunch cuisine, who can translate a creative vision into a fully realized, operationally feasible menu. Write detailed, scalable recipes with ingredient lists, prep instructions, quantities, and estimated costs. Develop plating guides for each dish with photo references or sketches. Create kitchen prep guides and batch cooking instructions to support smooth kitchen operations. Conduct on-site or virtual training sessions with the café’s kitchen team to ensure clear understanding and consistency in preparation and plating. Oversee a kitchen test day or soft launch session to refine recipes and service flow if required.

¡Incorporación inmediata!

Inscripción fácil

Trabajos head of operations en GravesendCrear alertas

Lugares de trabajo head of operations más populares