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  • Sales Consultant
    Sales Consultant
    16 days ago
    £18000–£24000 yearly
    Full-time
    Chessington

    Sales, Marketing & Operations Coordinator (30–40 hours per week | Mostly Remote | UK-based) LONDON/SURREY AREA This role would suit a motivated, ambitious early‑career professional. About The Garage Roof Company The Garage Roof Company is a specialist contractor focused on asbestos garage roof removal and high-quality roof replacements. We work with homeowners, garage blocks, and larger-scale projects, and the business is growing quickly. We’re now looking for a capable, motivated Sales, Marketing & Operations Coordinator to help run the day-to-day of the company. This role is key to keeping the business organised, responsive, and professional — and will grow as the company continues to grow. About the Role This is a varied, hands-on role covering sales, customer communication, operations, and marketing. You’ll be the main point of contact for customers, manage enquiries and follow-ups, schedule jobs, support the teams on the ground, and help keep everything running smoothly. Your work will directly free up the business owner’s time to focus on growth, lead generation, and expanding into larger commercial and council contracts. This role suits someone who is: Confident on the phone A strong people person Organised and proactive Comfortable with technology and modern tools Keen to take ownership and grow with a business Working Pattern Mostly remote role Occasional office days may be required (for training, planning, or operational catch-ups) Flexible hours within 30–40 hours per week Key Responsibilities Sales & Customer Management Handling inbound enquiries and introductory customer calls Chasing quotes and following up warm leads Answering customer questions confidently and professionally Building trust and rapport with customers Operations & Scheduling Booking jobs into the diary Scheduling and organising work for installation teams Planning workloads weeks ahead Ensuring job details are clear and ready for smooth delivery Communications Managing WhatsApp follow-ups and customer updates Handling email and message-based communications Acting as the day-to-day communication hub of the business Invoicing & Admin Creating and sending invoices Tracking job progress and payments Keeping systems, records, and workflows organised Managing and working with our CRM program to track leads, customers, and jobs Marketing & Social Media Managing and posting content on Facebook, Instagram, LinkedIn Creating social posts, graphics, and videos using Canva or similar tools Supporting brand presence and lead generation Assisting with marketing initiatives and campaigns Systems, AI & Automation (Bonus Area) Experience and growing knowledge of Using AI tools to improve efficiency Helping improve systems and processes Supporting or creating simple automations and workflows. Who We’re Looking For Confident and professional on the phone Strong communicator and people person Organised, reliable, and able to manage multiple tasks Comfortable with technology and learning new systems Self-motivated and able to work independently Keen to grow with the company and take on more responsibility over time Sales experience is a bonus, but not essential — attitude, confidence, and organisation are more important. Nice to Have (But Not Essential) Experience managing social media accounts Experience creating social media posts, graphics, or videos (Canva, CapCut, etc.) Familiarity with AI tools or automation platforms Basic coding or automation skills. N8N, MAKE etc. Experience in sales, operations, or a growing business What We Offer 30/40 hours per week £18,000/£24,000 Salary Additional Commission available based on performance Flexible part-time hours Mostly remote working Direct access to the business owner Holiday entitlement: pro-rata 5.6 weeks per year A role that will grow as the company grows, with increased responsibility and progression opportunities Real involvement in scaling a specialist, respected business Reporting Line You’ll report directly to the business owner and play a key role in how The Garage Roof Company operates and grows.

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  • Head Chef
    Head Chef
    1 month ago
    £50000–£55000 yearly
    Full-time
    Walton on Thames

    HEAD CHEF – EXCLUSIVE NEW RESTAURANT IN SURREY 🌟 ACCOMMODATION AVAILABLE We’re calling out to talented Head Chefs (or Senior Sous Chefs ready to step up) based in Surrey — this is a rare opportunity to lead in one of the area’s most talked-about new restaurants. 📍 Location: Surrey 💰 Salary: From £50,000 (depending on experience) 🕓 Schedule: 4 days on (Wednesday–Saturday), 3 days off (Sunday–Tuesday) About the Restaurant Set in a premium location and already attracting celebrities and high-profile local guests, this intimate restaurant offers a small, refined menu with Asian influences. Currently open three evenings per week: Thursday: Open to the public Friday & Saturday: Private, invitation-only service Wednesday: Prep day, half day This is a secret concept, intentionally kept off the radar — there are no online listings, reviews, or Google presence. Guests discover it only through word of mouth or personal invitation, creating a discreet, exclusive atmosphere that’s become part of its identity. The venue’s mystery and prestige make it a truly unique project for any ambitious chef ready to be part of something exceptional. The restaurant operates a late-night dining concept, with shifts typically finishing between 23:30pm and 12:30 a.m. Because of this, the position would best suit someone who drives or has reliable late-night transport. The Role We’re looking for a strong, creative Head Chef to: Lead a small, close-knit brigade Maintain and elevate exceptional culinary standards Help shape and grow a confidential, high-end concept already generating buzz across Surrey Work closely with an experienced owner who also runs a well-established local venue and has plans for expansion The Ideal Candidate Currently based in Surrey Michelin or Rosette background (highly desirable) Confident, driven, and ready to make their mark Comfortable managing both people and pressure Excited by the opportunity to lead an exclusive, invitation-only restaurant This is a standout career opportunity for the right chef to take ownership, define their style, and lead a restaurant that’s fast becoming the talk of the town

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  • Credit Controller
    Credit Controller
    2 months ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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