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  • Head Waiter
    Head Waiter
    2 hours ago
    £16.5–£17.5 hourly
    Full-time
    South Kensington, London

    Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Assistant Manager
    Assistant Manager
    2 days ago
    £40000–£42000 yearly
    Full-time
    London

    About the company: We are a growing independent restaurant group specialising in fresh pasta, currently operating 5 sites with a 6th opening soon. Our team of around 100 people is passionate about delivering high-quality, fresh food alongside warm, genuine hospitality. Each restaurant operates with a close-knit team of 16–25 staff, creating a supportive and collaborative environment. The role: We are looking for an energetic Assistant Restaurant Manager to lead FOH/BOH operations and support a strong team culture. This is a hands-on role ideal for someone who wants to grow within an expanding business. Benefits: ·Progression & growth opportunities within the business ·Regular team socials & activities across the year ·28 days paid holiday ·Free meals during working hours ·Birthday Bonus ·Employment work anniversary present for every year of service (from year 1) ·Get referral bonuses for every friend you recommend ·All staff uniforms and clothing are provided free of charge ·50% discount at Emilia’s if you want to visit with your friends/family ·Enrolment in the company pension scheme Key Responsibilities: • Oversee production and service, • Manage, train, and develop staff members, • Handle stock control, inventory, and financials, • Ensure Health & Safety compliance Skills/Experience Required: • 1–3 years’ experience in a similar role or busy restaurant environment, • Strong leadership and team management skills, • Good organisational and communication abilities, • Hands-on approach with a positive attitude, • Passion for fresh food and hospitality

    No experience
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  • Lead Barista & Front of House
    Lead Barista & Front of House
    6 days ago
    Full-time
    London

    About Us At Victoria Reign, we are redefining the salon experience. We aren't just styling hair we are building a destination. Alongside our luxury hair services, we feature a vibrant, standalone-quality drink and food bar designed to attract both our salon clients and foot traffic from the outside community. We want to make noise, set trends, and be known as the absolute best spot in town for specialty drinks and bites. We are growing fast, and we need an ambitious trailblazer to help us dominate the local scene! The Role We are looking for an energetic, charismatic Lead Barista & Front of House superstar to run our front-of-house operations. You will be the heartbeat of Victoria Reign, crafting incredible drinks, dazzling walk-in customers, and making sure every salon client feels pampered. This role is a mix of high-end hospitality, beverage artistry, and community buzz-building. Key Responsibilities: Next-Level Beverage Craftsmanship: Master the bar by crafting exceptional specialty coffee, ceremonial-grade matcha, and vibrant, healthy juices and smoothies that rival any top-tier café. Front of House & Community Engagement: Welcome walk-in customers and salon guests alike with infectious energy, handling orders, running the till, and turning casual visitors into regulars. Bake & Bite Service: Showcase our curated selection of premium sweet and savoury bakery bites. Brand Ambassadorship & "Making Noise": Help us stand out! Bring creative ideas to draw in outside foot traffic, engage with the local community, and build our reputation as the best spot around. Immaculate Standards: Maintain a spotless, gorgeous bar and front-of-house area that reflects the high standards of the Victoria Reign brand. What We Are Looking For: Proven experience as a high-volume barista or high-end hospitality professional. Aesthetic and technical mastery in coffee making, matcha whisking, and blending juices/smoothies. A naturally magnetic, outgoing personality who loves interacting with people and building a loyal customer base. The hustle and multitasking skills needed to balance a busy rush of outside customers and pampering salon clients. An entrepreneurial mindset: Someone who is fiercely passionate, hungry to grow a brand, and wants to leave their mark on a rapidly expanding company. What We Offer: Competitive hourly wage plus opportunities for performance-based bonuses/tips. Genuine career progression as we expand our footprint. A creative, trend-setting environment where your ideas to "make noise" are actually heard and implemented. Generous perks and heavy discounts on salon services. How to Apply Are you ready to help us shake up the local scene and build something legendary? We want to hear from you! Send your CV and a quick note telling us your signature drink and why you're ready to make some noise or pop into the salon to introduce yourself in person.

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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12.71–£13 hourly
    Full-time
    Harrow

    JOIN THE CHOPSTIX REVOLUTION as Team Member! For the Flavour Cravers! Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! WHO ARE WE? Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together! At Chopstix we are guided by our core values that are rooted in our DNA: We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work. We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement. Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness. We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries. WHAT DO WE WANT? We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team. You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them. You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification. Up for late nights? We may trade until 4am on select nights - flexibility is key! You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy. You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook. We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times. You will put our customers' happiness at the centre of everything you do, providing Bolder Flavours & dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun! YOUR LOVE FOR HOSPITALITY + OUR VALUES & DNA = AN AMAZING CAREER! WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!

    Immediate start!
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