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  • General Manager
    General Manager
    4 days ago
    £35000–£45000 yearly
    Full-time
    London

    Job Summary The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent customer service, efficient team performance, and strong financial results. This role requires effective leadership, organisation, and a passion for delivering high-quality dining experiences. Key Responsibilities: • Oversee all aspects of restaurant operations, including front-of-house and kitchen activities, • Lead, train, and motivate staff to maintain high standards of service and performance, • Ensure outstanding customer service and promptly resolve any customer concerns or complaints, • Manage recruitment, onboarding, staff rotas, and performance reviews, • Monitor stock levels, order supplies, and liaise with suppliers, • Ensure compliance with health, safety, and food hygiene regulations, • Develop and implement strategies to increase revenue and profitability, • Manage budgets, control costs, and review financial performance, • Maintain quality standards for food, beverages, and overall guest experience, • Support marketing and promotional activities to drive business growth Qualifications: • Proven experience in restaurant management or a similar leadership role, • Strong leadership and team management skills, • Excellent communication and interpersonal skills, • Good understanding of financial management, budgeting, and cost control, • Ability to work in a fast-paced environment and manage pressure effectively, • Knowledge of UK food safety and hygiene regulations, • Flexibility to work evenings, weekends, and bank holidays as required Skills required: • Leadership and decision-making, • Problem-solving and conflict resolution, • Time management and organisational skills, • Customer-focused approach, • Strong attention to detail

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  • Clinic coordinator
    Clinic coordinator
    6 days ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Operations Administrator
    Operations Administrator
    7 days ago
    Full-time
    London

    As an Operations Administrator at our Skills Training Centre, you will play a crucial role in ensuring the smooth and efficient running of our daily operations. We are looking for a highly organised and proactive individual to provide comprehensive administrative support, contributing to a positive and effective learning environment for our participants. Key Responsibilities: • Coordinate and schedule training courses, workshops, and events., • Manage participant registrations, inquiries, and communications., • Maintain accurate records of attendance, course completion, and certifications., • Prepare and distribute training materials, handouts, and resources., • Support trainers with administrative tasks, including room bookings and equipment setup., • Handle general office administration, including managing supplies, mail, and phone calls., • Assist in maintaining a clean, organised, and welcoming training facility., • Provide excellent customer service to participants, trainers, and visitors. The ideal candidate will possess: • Proven experience in an administrative or operations support role, preferably within an educational or training setting., • Strong organisational skills with keen attention to detail., • Excellent communication skills, both written and verbal., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to manage multiple tasks and prioritise effectively in a fast-paced environment., • A proactive attitude and a willingness to learn. Join our team and help us deliver high-quality training experiences!

    Immediate start!
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  • Head Chef & Head Pizza Chef
    Head Chef & Head Pizza Chef
    23 days ago
    £18–£20 hourly
    Full-time
    London

    Job Summary We are seeking an experienced and passionate Head Chef to be part of our culinary team. The successful candidate will be responsible for overseeing all aspects of food preparation, ensuring high standards of quality and safety, and managing kitchen operations. This role offers an exciting opportunity for a dynamic leader with a strong background in culinary arts and team management to contribute to our renowned establishment. The Head Chef will play a pivotal role in creating innovative menus, maintaining exceptional service standards, and fostering a positive kitchen environment. Duties • Lead and supervise the entire kitchen team, including sous chefs, cooks, and kitchen assistants, ensuring efficient workflow and high-quality food production., • Develop and design creative menus that align with the restaurant’s concept and customer preferences., • Oversee food preparation, cooking, and presentation to ensure consistency and excellence., • Maintain strict adherence to food safety regulations and hygiene standards across all kitchen operations., • Manage inventory, order supplies, and control food costs to optimise profitability., • Train staff on food preparation techniques, safety procedures, and service standards., • Collaborate with front-of-house staff to ensure seamless service delivery., • Monitor kitchen equipment maintenance and cleanliness to uphold a safe working environment., • Proven supervising experience within a busy restaurant or hospitality environment., • Extensive culinary experience with strong skills in food production, preparation, and cooking techniques., • Demonstrable team management skills with the ability to lead and inspire staff effectively., • Knowledge of food safety standards and regulations is essential., • Previous experience in restaurant settings or hospitality industry preferred., • Strong leadership qualities combined with excellent organisational skills., • Ability to work under pressure whilst maintaining attention to detail., • Passion for innovation in cuisine alongside a commitment to delivering exceptional customer experiences.

    Immediate start!
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