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Role Purpose: - You are a catering customer experience professional. You will welcome and engage our customers with warmth as they enter your space and ensure they receive an experience that is exciting, exceptional, and inspirational at all times, before bidding them farewell on departure. You will lead the shift and each service and support your team as you work alongside them to deliver impeccable table and event service. - You will be a role model of service and physical appearance standards and be resilient and approachable. You will enjoy being the centre of attention, be a perfectionist when it comes to quality and service and thrive with the responsibility of supervising a team Key Responsibilities: - To organise and supervise all aspects of the restaurants daily shift and ensure all service points and food service hosts are looking their best and ready for business as required - Supervising the process of preparing and delivering a high standard food and drink service and experience to our guests. - Ensure the drinks offer is on trend and enticing - Ensure the team members know their responsibilities for the shift, and support the team to achieve them - To plan, organise & deliver all bespoke catering events held within in the Beacon. - Own the restaurant bookings & reservation system, ensuring customer queries are responded to quickly and efficiently - To prepare and deliver daily service briefings that are informative, motivational, and inspiring - Provide and support a clear line of communication between all team members, both FOH and BOH - Oversee the standard and quality of all food & drink; you and the service team will serve as the final quality check for everything that is served and delivered to our customers. If it isn’t right, we change it! - Create weekly rotas, ensure timely and accurate completion of reporting, and support with other administrative tasks as required - To drive a ‘One Team’ Culture, positive collaboration with the Foodhall supervisor through sharing and developing food service team Health & Food Safety: - Act as a food safety and health & safety champion at all times, ensuring compliance as required - Ensure the timely reporting of all risks. Support the proactive completion of corrective action plans emanating from site inspections, audits, and risk assessments. - Report to your line manager any risks, hazards, and PPE shortfalls - Ensure team are aware of all menu content allergens to protect customers at all times - Carry out checks to ensure compliance on all labelling (FOH and BOH) and menus People – Our Most Important Asset: - Support the delivery of regular training sessions around: service, standards, selling, and creating moments, as well as any other modules as required by the Company - To support the induction and training of new joiners and upskilling of existing team members. - To promote ISS as the employer of choice through an effective, proactive recruitment process ensuring that cross account relationships allow for internal progression and development - Carry out job chats, return to work chats, and other people-led processes as requested - Ensure the team have the right tools for the job! To do this you will support the management team to ensure accurate SOPs are in place, and regularly feedback on what works and what doesn’t. - Show recognition and appreciation! Utilise reward schemes for team members both in and outside of your team who deserve praise and thanks. - To promote the Health and Wellbeing of staff by ensuring that working conditions and rotas are supportive of this, and promoting an “open door” policy to support team with any challenges they may be experiencing - To champion company wellbeing, CSR and engagement initiatives. Support the timely and fair completion of HR and disciplinary processes Financial: - Provide input/support to identify sales growth and cost saving initiatives to work towards financial targets by means of proactive marketing strategies - Lead the way in driving sales and upselling of drinks, sides, starters, desserts etc - Financial administration – understanding and adherence to financial procedures - To carry out weekly stock checks, placing orders and other financial control procedures as required - Skills, Experience and Attributes: - 2 years’ experience of working in a good standard restaurant operation - Minimum 2 years’ experience in a high-end food service supervisory role - Must be IT literate and possess excellent written and verbal communication skills - Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client - Personal license holder - desirable Job Types: Full-time, Permanent Benefits: - Company pension - Discounted or free food - Employee discount Schedule: Day shift - Monday to Friday Experience: Supervising experience: 2 years (preferred) Restaurant management: 3 years (preferred) Bar management: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Expected start date: 23/09/2024
Kitchen W8 is that rare thing, a genuinely relaxed and friendly Michelin star neighbourhood restaurant. We are always in the lookout for great people to join our team. Ideal candidates will have some prior experience but primarily we value a big smile and a willingness to learn, if you always wanted to work in fine dining, it’s your time! The role available is for a Head Waiter. This means waiting sections on the floor and running food from the kitchen. We’re committed to the development of all of our team and are always on hand to help develop your knowledge. 28 days holiday per year ( including bank holiday, and 5 closure day over Christmas) Permanent contract Thoughtful staff meal Training Career opportunities Employ discount in our system restaurants and more!
Discover the authentic taste of Italy at Osteria del Mercato, and join our team as a waiter/waitress! We are a small, independent restaurant, and are searching for passionate individuals who are eager to provide a memorable dining experience for our guests. Our schedule is designed to offer a healthy work-life balance, with 5 days of work per week including weekends off. During the week, you'll be working from 10am to 4pm, and on Tuesday and Wednesday from 6pm to 10pm. Join a close-knit team in a bustling and vibrant environment, and take advantage of our closed days on weekends, bank holidays, and Christmas to recharge and enjoy your time off. Are you ready to bring your passion for hospitality to the table? Apply now and become a part of the family at Osteria del Mercato. Experience the authentic taste of Italy, and make a difference in the lives of our guests.
An amazing opportunity for an experienced Sous Chef to lead the team at Street Burger – Woking. Street Burger - Woking is open on Victoria Place. Street Burger serves signature burgers, seasoned fries, desserts and amazing shakes, cocktails and drinks. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. As Sous Chef you will: - Help the Head Chef manage the day-to-day operation of the kitchen, whilst supervising and developing the brigade - Ensure the highest standards of food preparation and delivery, as well as effective communication across all sections of the kitchen - Ensure targets are met in relation to payroll and food costs and that the team comply with all health & safety and food safety policies and procedures The successful candidate will: - Have previous experience as a Sous Chef on Kitchen Manager - Be passionate about delivering high quality amazing delicious food - Be able to effectively manage, motivate and lead a team - Have the ability to train, develop and enhance the skill level of the team - Be a clear communicator and enjoy what you do! What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Wellhub - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - 50% off an annual CODE membership If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Sous Chef ready to become a Head Chef. We're are looking for an experienced and motivated Sous chef to join our team and would be thrilled to welcome you aboard. Comprehensive training will be provided to ensure you have all the skills and confidence needed to excel! DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Menu Planning: Contribute to menu development and daily specials. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchen Previous experience working in a Peruvian or Japanese restaurant beneficial WHAT WE OFFER: Competitive hourly wage + service charge + tips Flexible work schedules 50% staff discount at all our associated venues 20% friends and family discount at all our associated venues ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!
The Lamb Tavern is a unique pub with a beautiful dining room overlooking Leadenhall Market which entertains lunch meetings, relaxed dinners, and casual parties with canapes. Along with a main bar area and a fantastic cheese and charcuterie basement bar. We serve classic British pub food with an added focus on premium meats. We pride ourselves on great service, fresh British produce and beautifully made dishes. What We Offer: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals 28 days holiday per year for full time 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme We are looking for an existing Chef de Partie or an excellent Commis Chef, looking for the next step, who considers themselves to have passion and flair in producing the best quality fresh food. As a successful Chef de Partie, you will: -Have experience championing excellent service through quality food and passion to deliver fantastic food every time. -Be an active hands-on chef/ kitchen supervisor -Show willingness to learn new skills and be an active team member through great communication -Demonstrate organisation and planning skills necessary to maintain effective controls with health and safety, GP, and labour. -Have a proactive approach to driving sales through engagement with the kitchen team and Front of house Working alongside your head chef you will be able to demonstrate your creativity and abilities by designing and delivering new dishes for our menu. Thanks for your interest in working with us. If you’d like to be part of our team, then apply now!
Join the Team at Nest, Bishopsgate - Host Opportunity Are you ready to experience something different? Urban Pubs and Bars is seeking an experienced Host for our stunning venue, Nest in Bishopsgate. We’re looking for a proactive, driven individual with a bubbly personality and a knack for sales. Key Responsibilities: Reservations Management: Handle bookings, process payments, and manage pre-orders with efficiency and accuracy. Table Planning: Arrange the seating plan and provide clear, concise briefings to the team to ensure smooth service. Guest Reception: Offer a warm and welcoming experience by greeting guests upon arrival and assisting with any inquiries. Sales Initiatives: Take the lead on proactive sales efforts to maximize reservations and enhance the guest experience. Business Development: Establish and cultivate new business connections to drive venue growth and community engagement. Social Media Support: Assist in managing social media channels to boost the venue's online presence and attract new clientele. If you have a passion for hospitality, love creating memorable experiences, and have a flair for building connections, we want to hear from you!
Welcome to Bianco43, a family-owned and operated restaurant located in the heart of Greenwich, UK. We are currently seeking a talented and experienced waiter/waitress to join our team. Our restaurant is known for its warm and welcoming atmosphere, and we pride ourselves on providing excellent service to our customers. As a member of our team, you will be part of a close-knit and passionate group of individuals who are dedicated to delivering an outstanding dining experience. If you are a skilled with a passion for Italian cuisine, and are looking for a full-time position in a family-friendly business, we would love to hear from you. Apply today and take the first step in joining the Bianco43 family.
Job Title: Head Chef Location: The Royal Oak Ecchinswell Salary: £28,000 - £35,000 per annum (depending on experience) About Us: Join us at The Royal Oak, a traditional British pub known for its warm atmosphere and delicious food. We pride ourselves on serving classic pub fare with a modern twist and hosting memorable events for our community. We are looking for a passionate and experienced Head Chef to lead our kitchen team and elevate our culinary offerings. Key Responsibilities: Lead and manage the kitchen team, ensuring a high standard of food preparation and presentation. Develop and design menus that reflect the pub's brand and cater to a diverse clientele. Oversee food purchasing and storage to maintain cost control and quality assurance. Coordinate and cater for various events, including weddings, parties, and corporate functions. Ensure compliance with health and safety regulations in the kitchen. Train and mentor kitchen staff, fostering a positive and productive working environment. Qualifications and Experience: Proven experience as a Head Chef, preferably in a pub or similar environment. Demonstrated experience in catering for events, with the ability to plan and execute menus for large groups. Strong leadership and management skills, with the ability to inspire and motivate a team. Excellent organizational and multitasking abilities. Passion for cooking and creating innovative dishes using fresh, local ingredients. What We Offer: Competitive salary between £28,000 - £35,000 per annum, based on experience. A friendly and supportive work environment. Staff discounts on food and beverages. If you are a dedicated and creative chef with a passion for pub cuisine and event catering, we would love to hear from you! To Apply: Please send your CV and a cover letter detailing your experience and why you would be a great fit for The Royal Oak
Ta' Turu Store is a Franco-Maltese creperie and deli, primarily serving (sweet) crepes and (savoury) galettes, with a Maltese twist. We are seeking a full-timer or part-timer who can mainly do the following: make coffees, waiter, cleaning and a multitasker to join our team Few more Responsibilities: • Motivates the team to drive sales • Follows opening, closing & shift changeover procedures ensuring effective handover • Ensures the cleaning schedules are followed with all cleaning monitored & allocated fairly • Following Health & Safety/Food Safety/Statutory requirements and report to Line Manager if required • Understand the brand standards • You will also be responsible for up skilling further team members who should also be confident in food preparation and maintaining the kitchen standards. • A desire to deliver the very best guest experience. • A genuine love of food. By making everyone feel special, from guests to your team. It’s likely that you’ll already head up or supervise a busy kitchen. • With a sharp eye for detail, excellent organisational skills, and a fantastic way with people.
Al Forno Wimbledon is looking for a dedicated and hardworking Kitchen Porter to join our dynamic team. The Kitchen Porter plays a crucial role in maintaining the smooth operation of our kitchen by ensuring cleanliness, organization, and support to the kitchen staff. This is a fantastic opportunity for someone eager to start a career in the hospitality industry, with potential for growth and development within the restaurant. Key Responsibilities: Cleaning and Maintenance: - Maintain cleanliness and hygiene standards in the kitchen, including washing dishes, utensils, and cooking equipment. - Regularly clean kitchen surfaces, floors, and storage areas. - Dispose of waste, recycling, and kitchen refuse in accordance with health and safety regulations. Support to Kitchen Staff: - Assist chefs and kitchen staff with basic food preparation tasks, such as peeling, chopping, and portioning ingredients as needed. - Ensure that all kitchen equipment is properly cleaned, sanitized, and stored after use. - Restock kitchen supplies, such as plates, glasses, and cutlery, ensuring they are readily available for the kitchen and front-of-house staff. Organization: - Maintain an organized and efficient kitchen by properly storing and labeling ingredients, cleaning products, and kitchen equipment. - Assist in receiving and unpacking deliveries, ensuring that stock is rotated and stored correctly. Health & Safety Compliance: - Follow all health and safety guidelines, including the proper use of chemicals and cleaning equipment. - Report any maintenance or equipment issues to the Head Chef or Kitchen Manager promptly. Teamwork: - Work closely with the kitchen team to ensure the smooth running of the kitchen during service. - Communicate effectively with colleagues to support a positive and efficient work environment. Skills & Qualifications: Experience: - Previous experience in a kitchen or hospitality environment is preferred but not required. Training will be provided. Skills: - Ability to work in a fast-paced environment. - Strong attention to detail. - Good organizational skills. - Ability to work independently and as part of a team. Physical Requirements: - Ability to stand for long periods. - Capability to lift and carry heavy items, such as pots, pans, and crates. Personality Traits: - Reliable and punctual. - Willingness to learn and adapt to new tasks. - A positive attitude and a strong work ethic. Benefits: - Competitive salary. - Staff meals during shifts. - Opportunities for training and career development. A supportive and inclusive work environment.
Ta' Turu Store is a Franco-Maltese creperie and deli, primarily serving (sweet) crepes and (savoury) galettes, with a Maltese twist. We are seeking a full-timer who can mainly do the following: cook, make coffees (we can teach you how to make coffee if you don't know how), waiter, cleaning and a multitasker to join our team Few more Responsibilities: • Motivates the team to drive sales • Follows opening, closing & shift changeover procedures ensuring effective handover • Ensures the cleaning schedules are followed with all cleaning monitored & allocated fairly • Following Health & Safety/Food Safety/Statutory requirements and report to Line Manager if required • Understand the brand standards • You will also be responsible for up skilling further team members who should also be confident in food preparation and maintaining the kitchen standards. • A desire to deliver the very best guest experience. • A genuine love of food. By making everyone feel special, from guests to your team. It’s likely that you’ll already head up or supervise a busy kitchen. • With a sharp eye for detail, excellent organisational skills, and a fantastic way with people.
About You We're looking for a Restaurant Manager to help lead our small, dedicated Front-of-House team. We are looking for a great role model, a gifted server, and a great trainer and manager, with a passion for amazing produce, simple cooking and natural wine. Your role will include supporting on training, recruitment and team engagement, leading confident briefings, being a host and supporting the restaurant P&L and financials. - You enjoy working in a buzzy, informal setting where service standards are high - You share our service values of generosity, warmth and kindness - You love training and mentoring people, and love seeing people grow and develop - You have a passion for learning about Sri Lankan food and a passion for natural wine and fantastic suppliers - You want to be part of a happy, strong culture with great details focus - You have a minimum of 2 years at Supervisor level or higher About Us Rambutan is a diaspora Sri Lankan restaurant in Borough Market, based on recipes from an immigrant family. Our team is female-led and we cook in an open kitchen over charcoal. Our philosophy is about taking good care of our staff, working with amazing producers, and cooking delicious Sri Lankan village dishes simply, playfully and seasonally. - We are building a diverse, creative team, where everyone can contribute and grow. - Our style of service is based on warm, knowledgeable, kind and generous hospitality. - We have a short list of natural wine and tropical cocktails which changes often and we would like you to contribute ideas to them. - We provide cross-department trainings, regular popups and events and daily briefings. Experience is important, but most important of all is passion and enthusiasm for the industry. Benefits - Up to 50% discount on food when dining in at Rambutan - Cross department briefings on wine & food - Thoughtful staff meals and beverage provided daily - Supplier discounts on food & wine at wholesale rates - CODE Hospitality subscription - Generous employee referral scheme - Investments for the pursuit of further education in Wine, Health and Safety, HR, and more - London Living Wage for all staff
We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After the huge success of our Shoreditch restaurant we opened two more in Borough Yards and in Soho. We also have dark kitchens and kiosks in London and now Manchester too. We are looking for epic people with a passion for hospitality who will join us on this journey! The Job An opportunity has arisen for a Bartender to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that has bartending experience and is proud of the craft of serving quality drinks. We are looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for the guests? Then please apply today! What we expect from you: • Hard working and professional with experience of working behind a busy bar • Passionate about drinks with an understanding of wine, craft beers, spirits and cocktails • Have a real CAN DO attitude • Kind, engaging and fun with personality and strong communication skills • Friendly, approachable and can keep a cool head under pressure, whilst presenting well • Attention to detail, clean and organised • Team player who communicates well with all colleagues • Punctual, reliable and trustworthy • Availability to working a mix of daytimes, evenings and weekends • Open to pitching in to support the front of house team if required – after all, we are all a team! What's in it for you? Hourly rate starting from £10.85 per hour plus service charge on top. Free food on shift Discounts in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time)
Restaurant Supervisor - BAO Borough Salary - £15.50 to £16.50 per hour Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Borough are seeking a Restaurant Supervisor to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Supervisor looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Nestled in Borough Market, is our interpretation of the late night grill house under the railway tracks. Serving BAO, grill dishes and Hi-balls; and for those who like to sing whilst they eat, a ‘Paris, Texas’ inspired viewing window for the Karaoke room. The Position As Restaurant Supervisor, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have the following, then we want to hear from you: Prior experience as a Restaurant Supervisor or Head Waiter/Waitress within a fast-paced restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Good knowledge of or experience in Asian cuisine and culture is a bonus!
We are offering: In addition to the usual benefits, we also offer: Competitive salary Work-Life balance (we care about you) Staff meal prepared with care Provided uniform Employee assistance program and benefit platform Extra paid day off on your Birthday Increased holiday entitlement after 1 year of service £500 Refer a friend bonus Growth and Development Opportunities within a successful hospitality group A people centric, talent oriented, professional and respectful working culture Position Overview (the role): As the Head Waiter, you will work to deliver exceptional service both as an individual and as a team. To maintain smooth service by following the operation guidelines while adhering to all policies and procedures of the restaurant. You will be in the front line dealing with the guests so will get to know their likes and dislikes and tailor the experience to exceed their expectations. Key Criteria: Experience in a customer-facing, fast placed environment Inspire the team to do their best every day at work and show your passion for your field Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team Create a culture of fair growth and development for team members with a view to move them across the brand Establish a good rapport and working relationship with all staff and all other departments Proof of eligibility to work in the United Kingdom; Availability to work full-time and be flexible. We would love to hear from you if you feel like we could be a great fit for each other.
Sherpa Food Tours, a vibrant and innovative tour company, is on a mission to create unforgettable culinary experiences for tourists from around the globe. We have just been awarded the #1 Food Experience by Tripadvisor for the World in 2024! We showcase the beauty, history, and unique culinary stories of London through dynamic and engaging city experiences. Our goal is to provide guests with not just a tour, but a memorable adventure through one of the world's most fascinating cities. Role Overview: We are seeking enthusiastic, charismatic, and knowledgeable individuals to join our team as Food Experience Hosts. In this role, you will lead small groups of tourists on a culinary journey through London, exploring iconic landmarks, hidden culinary gems, and sharing the city's amazing stories. This part-time position is perfect for those who love connecting with people from diverse backgrounds and have a passion for storytelling and food. Responsibilities: Conduct dynamic and fun food experiences around London, ensuring a safe and enjoyable experience for all guests. Share insightful stories and facts about London's culinary scene, engaging tourists with your knowledge and enthusiasm. Manage experience schedules and routes efficiently, typically from 4 PM to 8 PM, 3 times a week. Provide excellent customer service, addressing any questions or concerns with professionalism and a positive attitude. Ensure the experience group's needs are met and that the adventure is memorable and enjoyable for all. Collaborate with the Sherpa Food Tours team to continually improve the experience.
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly - Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our next Receptionist, you… Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome! Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed. Look to create sparkles (memorable moments) for our guests. Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people. Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: Contract Type - Permanent Start Date - As soon as possible Location - Shoreditch To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people. By joining us as a Receptionist, you will become part of a friendly team. Our hotel offers 348 rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Work Experience Positive problem solving approach. Time-Keeping. Organised. Multi-tasking. Able to work under pressure. Benefits Salary - £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Talent gym access Stylish and functional uniform provided Delicious complimentary meals on duty prepared by our creative chefs Discounted hotel rates all over the world in Accor Hotels Grow your skills and learn more through our Apprenticeship Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C)
Join Our Team at Le Beaujolais! Le Beaujolais, a renowned French wine bar, Jazz and Blues music and an exclusive members-only restaurant, is seeking a dedicated Head waiter/ess. About Us: Ambiance: Jazz & Blues, Wines, French Joie de Vivre Specialty: Classic French terroir and an extensive French wine list What We’re Looking For: Eligibility: Must be eligible to work in the UK Language Skills: French speaking is desirable Expertise: Strong background in restaurant management, with a passion for wine, cheese, and French cuisine Why Join Us? For Enthusiasts: Ideal for lovers of food, wine, and French culture Work Environment: Unique setting filled with music and vibrant energy Exclusive Atmosphere: Manage a prestigious members-only restaurant If you’re passionate about leading a team in an exquisite culinary environment, apply today to become part of Le Beaujolais!
Job description ** COMPANY** Orsett Hall is a 4-star hotel and perched on 12 acres of landscaped gardens in the Essex countryside, just 40 minutes outside Central London, and features boutique accommodation, superb dining, elegant function rooms, a gorgeous Chapel and a boutique spa. ** THE ROLE** We are currently looking for an enthusiastic and Experienced Restaurant Manager join our front of house team ** Main Duties:** To take control and responsibility for the smooth and efficient operation of the restaurant, ensuring facilities are maintained to the standards required and the departmental budget & profitability is achieved. To develop and train team to be able to provide superior guest service and maximize revenue. To build business and develop repeat guests, especially from the local community and making the restaurant a ‘first choice’ for a dining experience in the local area. ** KEY OBJECTIVES** Ensure achievement of budgeted profitability of the Restaurant Utilize restaurant staff between all outlets to minimize payroll expenditure and ensure flexibility of the team Ensure all employees receive regular training to update their skills and knowledge and meet their own personal development needs Maximize the service opportunities for guests to ensure return visits ** PRIME RESPONSIBILITIES** ·* Sales & Marketing Participate in guest activities that promote the hotel products and it’s services. To positively approach all sales opportunities to maximize hotel revenue to meet and exceed budgeted targets. To be innovative and come forward with ideas to maximize revenue. To ensure all departmental staff are sales and standards-focused. To develop food and drink packages/promotions to encourage business and build a reputation Work within the departmental budget figures, maximizing revenue and minimizing expenditure Produce departmental forecasts as required and communicate figures to the team to aid their understanding of the business and the importance of their contribution to the business success. Ensuring a system is in place for ordering, delivery, storage, security, distribution and administration of food & beverage items. To be fully aware of and control departmental operating costs in line with forecasted business levels To be fully aware of departmental budgeted and actual payroll costs and manage costs by allocating labour resources in line with forecasted business levels. To control all china and cutlery stocks and levels, ensuring costs are controlled in accordance with hotel procedures. · Customer Care Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. The standards of AA Inspection & Rosette needs to be met. Encourage the team to work flexibly, which will develop their knowledge and assist in the event of absence cover, and allow service standards to be maintained. To set up and organize on-going departmental cleaning schedules, check list and handovers. Coach/discipline as necessary To provide Duty Management cover in the hotel, as required. Training & Development To produce a departmental training plan together with L&D Manager, action the training and evaluate to ensure that the training is relevant and achieves the required outcome. To carry out departmental appraisal reviews in a timely and appropriate manner Identify employees with the potential to develop within the hotel, plan a development plan with them to utilize their skills/knowledge and aid in their personal growth. Ensure that the team is constantly improving their product knowledge to maximize revenue and the service provided. To create a team environment which promotes good employee morale and pride in the department and the hotel. To provide continuous recorded training for staff. To communicate with all team members by holding regular briefing sessions and attending hotel meetings when required. Ensure the whole team is aware of liquor legislation and receives food hygiene training relevant to their position To lead and motivate staff in order to encourage and obtain maximum commitment. To control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc in line with hotel and company standards To review the performance of all your team at least every six months, with regular 1-1s. Co-ordinate the recruitment of staff. To plan the departmental holiday. To ensure that every employee receives induction training before they start their employment and complete all mandatory training prior to their first day in the department. Maintaining Product To produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an accident occurring. Ensure the team maintain the hotel, collect any litter, remove/report hazards To be fully conversant with the Hotel policy on: Fire & Evacuation, Health & safety policy, Personnel & Training procedures, Security procedures To comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. To ensure compliance throughout the department and hotel and company operating standards. ** Performance Measurement** For the department to achieve or exceed the budgeted revenue and control expenditure For minimal guest complaints to be received for food, beverage and service issues Specifications To have worked as a restaurant manager or been a strong deputy for a minimum 1 year Hotel background an advantage Standards orientated with an eye for detail Strong team manager, leading a team of 8 - 10 Evidence of cost control and purchasing Knowledge of health & safety and current legislation Communicator with peers and subordinates Influencer at all levels and able to get an employee to buy in to operating practices Good organizer Able to demand results from team members Use of EPOS an advantage Must have own transport to and from work
Floor Manager - Berenjak Borough Salary - Up to £38000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants. Our Borough Market restaurant follows Berenjak’s first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019. Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran’s hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread. As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package " Celebrating your big occasions Season Ticket Loan Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Additional holiday for every year with us (rising to 30 days) Employee referral scheme - paying up to £600 per referral Staff parties & long service awards
Join Our Leadership Team as a Supervisor/Assistant Manager at Fisk!: A Premier Fine Dining Seafood Experience Are you an experienced hospitality professional with a passion for leadership and a commitment to excellence? Fisk!, a renowned fine dining seafood restaurant, is seeking a dynamic and detail-oriented Supervisor/Assistant Manager to join our leadership team. At Fisk!, we are dedicated to providing our guests with an exceptional dining experience, from the moment they walk through our doors to the final course. As a Supervisor/Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant, upholding our high standards of service, and leading our team to success. Key Responsibilities: - Assist the General Manager in overseeing daily operations, ensuring a seamless guest experience - Lead and mentor front-of-house staff, fostering a positive and professional work environment - Uphold and enforce fine dining standards, ensuring consistency in service, presentation, and hospitality - Handle guest inquiries, feedback, and concerns with grace and professionalism - Support the management team in training, scheduling, and performance evaluations - Contribute to the overall success of the restaurant through effective problem-solving and decision-making What We Offer: - Competitive salary and benefits package - Opportunities for career advancement within a prestigious establishment - A collaborative and supportive work environment - The chance to work in a high-end, fast-paced setting with a focus on delivering exceptional seafood cuisine If you are a motivated and experienced leader with a passion for fine dining and seafood, we invite you to apply for the Supervisor/Assistant Manager position at Fisk! Join us in our commitment to culinary excellence and help us continue to exceed our guests' expectations.
Family-run business Bartlett Group recently opened a new boutique hotel in the thriving, historic city of Chester in May 2024. Bartlett Group is looking for a passionate Front-of-House and Head of Housekeeping to join the opening team in a live-in role. Couples are welcome! Hamilton Court Hotel has 13 newly fitted-out bedrooms, common parts and breakfast room. Stage 2 of the hotel project includes plans to open 4 additional bedrooms. Responsibilities and duties: Responsibilities and duties: · preparing continental breakfasts. · housekeeping: both hotel bedrooms and common areas. · checking / quality control other housekeepers’ work to maintain standards and brand identity, in line with guests’ and online travel agents’ expectations for a 4-star, boutique hotel. · engaging constructively with linen contractors and other suppliers. · hotel reception responsibilities, including guest check-ins and check-outs. · assisting our revenue manager with setting hotel rates and generating regular, direct bookings. · commercial awareness, sales and marketing skills. · IT competency including Microsoft Office. · competency using hotel management software and online travel agents’ extranet platforms. Qualities: The candidate will be able to demonstrate the following: · honesty and integrity. · passion for hospitality and ‘going the extra mile’ for guests / customers. · ability to lead a team with a hands-on approach. · resourcefulness and adaptability. · exceptional communication skills. · excellent spoken and written English language skills. Proven right to work in the UK is a requirement for the role.