Home based customer service jobs in United Kingdom - Page 2

Building Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Job Title: Principal Product Safety Engineer Salary: £70,000- £74,000 dependent upon experience Location: Portsmouth/ Frimley/ New Malden or Bristol We currently have a vacancy to join one of the world’s leading, global defence, security and aerospace companies as a Principal Product Safety Engineer. The role can be based in Broad Oak, Frimley, New Malden or Filton and offers a hybrid working pattern. This will be working a 37 hour week with a 1pm finish on Fridays. The company works at the cutting edge of technology, creating more than 100 new inventions every year for customers in over 100 countries. The Combat System is the heart of any platform and being part of integrating these complex systems safely through design and assurance is the role of the Product Safety team. Working independently and collaboratively with like-minded Product Safety Engineers, you will be critical in underpinning the integrity of cutting-edge technology from design concept through to disposal. As a valued stakeholder working alongside Design Technical Authorities, you will play a pivotal role challenging the norm as well as bringing new ideas to the table across a varied and ever-changing portfolio of Combat System projects. Main Responsibilities: • Providing support to the functions Technical Authority teams with the management of the hazards, risks and associated mitigations and contribute to the development of the hazard log and the maturity of information contained within, • Responsible for product safety strategy/argument assessment against major subsystems or key complex technologies, • Production of high-quality submissions including hazard logs, safety cases and safety plans, • Organising and facilitate HAZIDs and review meetings and contribute to other HAZIDs when required, • Working with the Technical Authority teams and embedded Safety Engineers in collating adequate product safety related evidence to support the safety case argument and acceptance via the Requirements and Acceptance Team Benefits: • Annual bonus, • Enhanced Pension scheme- up to 14% combined, • Flexible working pattern including working from home/ flexible start and finish times, • 25 holiday days plus bank holidays- 26 days after 5 years’ service/ 27 days after 10 years’ service, • Early finish on Fridays, • Shared Incentive Plan, • Employee Assistance Programme, • Cycle to Work Scheme, • Life Assurance (you and your spouse/ partner)- 6 x salary, • Ill Health Income Protection/ Private Medical Insurance- 50% of salary About You: • Knowledge of safety management processes and techniques, • Experience of working in more than one phase of the Engineering Lifecycle, with sufficient experience of design principles to enable a good understanding of adjacent phases and through life engineering issues, • Awareness of customer defence standards such as: DSA-02, JSP430, Def Stan 00-56, MilStn 882E, BS EN 61508, • Familiar with the principles of a Safety Management System, • Experienced in writing technical documentation to an elevated level, • Experience in Product Safety within Software Systems would be advantageous, • Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution. Engineers are encouraged, and will be supported, to achieve the relevant accreditation. You must be eligible to apply for SC clearance and, therefore, must hold a British passport and have lived and worked in the UK for the past 5 years About Aeropeople: Whether you’re looking for your next job or searching out the next superstar to join your team… Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses. During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period. For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us.

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us.

Lift Service Engineer: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: Field Based - East/West London About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: • Act as an ambassador of Mitsubishi Electric when attending customer sites, • Manage allocated service route and complete all planned maintenance against agreed schedule, • Proactively adjust / resolve the issue to help improve the general performance of the lift, • Provide a summary of work completed to clients and electronically close off worksheets, • Comply fully with all site H&S requirements, • Escalate any site issues as they arise, including spare part requirements and shutdown lifts Qualifications: • NVQ Level 3 qualified in Lift Maintenance, • Good electrical / mechanical skillsand the ability to apply these in a practical environment, • Strong organisational skills, including workload planning and the balance between responsive and planned activities, • Capability to interpret maintenance manuals, schematics, and wiring diagrams, and familiar with the use of standard test instruments and hand tools Key Responsibilities: • Timely completion of all planned maintenance activities each week / month, • Achievement of Call-Out response times for passenger entrapment and normal breakdowns, • Zero maintenance related insurance items defects, • Positive client feedback regarding engagement and completion of duties, • Working within the field service team responsible to the area team leader and to support colleagues in adjacent areas as required / directed, • To establish effective working relations with the site operations team of all clients within your designated service route, • The role supportsour contractual serviceclients which coversa very broad range of customers,, • from large corporate commercial sites to high wealth individuals’ private homes., • The role is field based and is the most significant client facing position within the business regarding the day-to-day contact with our clients., • Strong and effective service delivery will help ensure we both retain and grow the service portfolio which will support the broader divisional and branch goals. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development

Osterna, part of RMG and Places for People Group, is looking for an experienced Residential Fire Risk Assessor to join a proactive and highly successful team of Health & Safety Professionals covering a patch across North London and Surrounding areas \n With a positive work / life balance, you will be homebased when not undertaking site visits. You will typically complete up to 10 site visits a week (Monday to Friday). Although we are seeking an assessor based in the North London area, national travel may be required \n What's our USP? \n With the emphasis on quality over quantity, Osterna residential Fire Risk Assessors really do benefit from having a work life balance rarely seen in this sector. \n You will have the flexibility to choose which days you're out and about and which days you choose to work from home, when you will complete your report writing. Risk assessment reports will, in most cases, be confined to the common internal and external areas for residential developments. \n What does the role involve? \n Specialising in the residential housing sector, Osterna's Residential Fire Risk Assessors carry out inspections to a range of property types including traditional residential blocks, sheltered housing, HMO and high-rise (over 18 metres +) housing and write up reports with your findings. \n Completed risk assessments are used by the Property Managers and Directors of the management companies to initiate repairs or any other procedures required, to ensure the residential common areas remain a safe environment. \n What knowledge, skills and experience are we looking for from our Fire Risk Assessor? \n\n • A full UK driving licence and access to a vehicle is essential\n, • Experience undertaking fire risk assessment work within the residential property sector on High Rise Buildings\n, • It's essential you have a NEBOSH National Certificate in Fire Safety and Level 3 NEBOSH National General Certificate\n, • Preferably you will need to be on the NFRA register with the IFSM or willing to work towards\n, • Experience of undertaking suitable and sufficient Health and Safety and Type's 1 and Type 3 Fire Risk Assessments (HSFRA), and Compartmentation Surveys.\n, • Accuracy and attention to detail within your reports is essential, along with a comprehensive knowledge of the current Health and Safety legislation and its application to property management.\n, • Knowledge of The Regulatory Reform (Fire Safety) Order 2005 and supporting local government guidance and its application to our sector.\n, • LaCORS experience would be great, although not essential and training will be provided.\n, • 27 days holiday plus all Bank Holidays\n, • Option to buy/sell up to 5 days annual leave each holiday year\n, • Life Assurance Cover\n, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services\n, • Sponsorship for study and professional qualifications (up to 4 study days) \n, • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)\n, • As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!\n\n \n What's next? \n If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. \n As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. \n We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. \n If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . \n We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. \n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Stylist - Dog Groomer Join Our Grooming Team: Professional Dog Stylist Wanted! About Us: At Pets at Home, we're passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them. We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we'd love to meet you. The Role: We're currently seeking a skilled and passionate Dog Stylist / Groomer to join our busy, vibrant salon. In this hands-on role, you'll take the lead on grooming appointments, delivering high-quality grooms with care, precision, and a personal touch. You'll be interacting with pet owners daily, so strong communication and customer service skills are a must. As a Stylist, you'll play a key role in ensuring pets not only look great but feel great too. We'll support your growth with comprehensive training and development opportunities, including our Earn as You Learn programmes and additional skill-based pay enhancements. We're seeking individuals who are: • Experienced, qualified and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing, • Hold a grooming qualification, • Customer-focused, with a friendly and professional approach, • Flexible and reliable, able to work a variable schedule across the week (minimum hours/week with potential for more during busy periods), • Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment We reward and recognise our Stylists in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you: • Attractive rates of pay plus commission, *subject to targets, • 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours), • Extra day off for your birthday, • Life Assurance - 4 times your annual salary, • Company pension contribution of 4% Together, we're better with pets. Click here to read our Values & Behaviours Click here for more details and other benefits

Responsibilities: • Meet defined annual sales plan to achieve the company's sales targets, • Look for new business opportunities in the client and partner field, • Manage required client and partner relationships and escalate to the Sales Director any customer/partner issues, • Ensure accurate maintenance of internal reporting systems including the CRM system, • Business Development, • Admin and Management Reporting, • Sales Process Management, • Client Management, • Personnel Management, • Personal Development The key sales targets will be defined with your business manager on a regular basis Standards of Performance: • Sales Targets are met, • Developing major new Business Applications clients/contracts from New Logo Customers and existing Mphasis customers, • Involvement is proactive in marketing activities and sales planning, • Reports are complete, accurate and submitted on time and to schedule., • CRM system is always up to date., • Agreed measures and metrics are reported as above monthly and submitted, • Sales Process Management, • All leads to be followed up in a timely fashion (within 48 hours maximum)., • All leads are managed through the CRM sales administration, • Adherence to Company communication standards., • Sales relationship with allocated partners and third-party suppliers is effective., • Copies of all documentation and communication to be stored on the SharePoint/Teams, • Potential clients should be informed of the best services aligned to their business requirements, • Client & Partner progress is reviewed regularly., • Clients & Partners are delighted with the service, • Client & Partner feedback is communicated to all parties as appropriate., • Copies of all client & partner documentation and communication to be stored on the CRM system, • Training plans are achieved, • Targets set and agreed are achieved, • Knowledge of product offering is constantly expanding, • There are no barriers perceived between the staff in all group countries, • Technology-related sales or account management experience, • Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to strategic accounts exceeding sales targets., • Leading/orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions, • Deal crafting, negotiating terms and contracts The need for an outgoing personality and strong customer facing skills are essential

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a New Member & Sales Host to join our Acquisition Team. \n It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era. \n The New Member & Sales Host is responsible for inspiring people to begin their wellness journey, delivering an exceptional sales and onboarding experience, and ensuring every new member feels welcomed, valued and supported through their first 90 days. You are the first impression of the club and a core part of building long-term member relationships. \n The Role \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Northern Sales Representative | United Kingdom Full-time About the role: A rare opportunity has opened up for a Northern Sales Representative to join our growing team. As we continue expanding into the UK and Europe, we’re on the hunt for a driven sales leader to join the crew. In this role, you’ll help deliver on shared sales targets by growing our wholesale presence and driving sales across both new and existing B2B accounts throughout the Northern territory. Whether you’re based in North England or across the wider Northern UK, this role is made for someone who loves the hustle of sales and feels at home on the road. You’ll spend your time getting in front of customers, building genuine relationships, growing accounts and helping push the brand forward as the go-to premium blank apparel supplier across the UK. If you’re motivated, confident and keen to roll with a leading name in the game, this could be your next move! What you will do: • Obtain market share by driving sales from new and existing B2B accounts., • Educate customers on how to sell AS Colour., • Build relationships, visit and service new and existing B2B customers., • Travel frequently in your territories to connect with our growing customer base and internationally when required., • Plan sales trips and book appointments., • Collating customer feedback and reporting back to management., • Efficient use of HubSpot CRM., • Find and convert leads and new business opportunities for the brand's growth., • Co-host print and embroidery nights with B2B customers and team., • Maximize representation organizing & setting up showrooms for our B2B customers., • Secure prime showroom real estate with samples and point of sale., • Merchandising products in showrooms and retail stockists. We want to work with someone who has: • Minimum 3 years of on-the-road sales experience. Promotional. Music merchandise. Workwear, sportswear and uniform. Retail/streetwear. • Strong ability to build and maintain relationships with a wide range of personalities., • A hustle to achieve targets and KPIs., • Good communication and presentation skills., • Ability to recognise different business models and approaches and adapt sales techniques relevant to each business., • Holds a current and valid driver’s licence and is able to drive., • Ability to travel domestically and internationally with valid, up-to-date travel documentation, • Has the right to live and work in the United Kingdom permanently. What we offer: • Being part of an international growing company., • Competitive salary and bonus., • Company car, laptop and mobile., • Generous staff discount on all AS Colour apparel., • A positive, energetic and supportive work environment., • Real opportunity to build your career., • A strong focus on ethical and sustainable business practices., • Access to our Employee Assistance Programme (EAP). About Us: Established in 2005 in Auckland, New Zealand, AS Colour has grown from humble beginnings in Central Auckland to now operate six distribution facilities and twenty-seven retail locations across NZ, AU, US, UK and now the Netherlands. As a company, we firmly believe that longer-lasting products are better for the environment. By creating exceptional quality garments built to last, we aim to reduce waste and encourage conscious consumption. Whether it’s the products we make or people who work for us, it’s all the same. We’re super values driven and strive to be a company that helps people and the planet flourish as a result of what we do. If you are looking for an epic job with a global leader and have what we are looking for – apply with your CV and cover letter now - this role will not be around for long!

📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our platform 📅 Here's the exciting bit…a day includes: You will play a key role in Superdrug and Savers as part of the Procurement Team developing in-depth knowledge of Non-Trade Procurement (NTP) processes and the NTP procurement function. You will be responsible for supporting the Procurement and Legal teams to manage contracts administration and the contracts database. Working with business stakeholders, the Legal department and Group Functions, you will ensure that commercial deals reached with suppliers are reflected in timely contracts and supported by transparent appraisals of current supplier performance and new supplier selection process. You will administratively support the Procurement team to achieve category objectives through liaising with stakeholders and the accurate, effective and efficient administration of contracts, suppliers, trackers and the contracts database. You will provide tender documentation and support with analysis. 📝Key Responsibilities: Supporting the NTP function Support the Procurement manager and buyers in helping to establish best practice, leading by example and supporting contract owners across the business. Enhancing and developing the functionality and interfaces of the contract database, and project planner. Follow and support the roll-out of best practice guides for NTP procurement across Superdrug and Savers Committed to join in, have some fun and celebrate everyone’s hard work. Build great working relationships based on trust, respect and takes into account others needs. Regularly asks for feedback and uses it to improve and grow. Break down problems into smaller, manageable steps for easier resolution. On-going support to the business Support different departments across the business in setting up tenders and category/supplier management. Support NTP tenders in line with non-trade policies & manage tender openings as required by the buyers. Working with stakeholders across the business, including the exec, to provide reports on NTP spend and contract status. Provide ad hoc analysis and reports as to the procurement buyers and exec on request Ad-hoc analysis of NTP spend when required. Record and share information to ensure an accurate UK contract database and feed into the visibility of upcoming contract expiry dates and break options. Work with the Legal department to ensure that final contracts accurately reflect the commercial terms approved by the IC in the UK and HK. Manage the contract signing process, ensuring all contracts get signed, filed and recorded on the contracts log according to policy guidelines. Analysis and follow up with departments, exec and procurement partners where the spend reports show missing/lapsed/new contracts concerns to get agreements in place, or agreed as an exception, to achieve the contract compliance target. Sharing templates and process workflow documentation Team up with others to find solutions through Ai and thrives on the strength of working together. Always seek out fresh ways to work through technology and/or Ai that can boost the business and move things forward. Actively developing your ability to use AI effectively and think critically about outputs Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion Key requirements Project management experience Strong communication and time management skills Attention to detail Excel experience Skills/Knowledge Accurate Organised Analytical Additional Requirements Self-motivated Enthusiastic Confident Resilient under pressure Strong attention to detail Flexible Desirable Power BI Oracle Retail experience 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

About Pinter At Pinter we have a passionate, driven and talented team who deliver Extraordinary Beer Experiences. We have designed world-first hardware to brew 10 pints of exceptional quality beer at home. We design award-winning beer recipes, collaborate with some of the world’s best breweries, execute best-in-class marketing campaigns and constantly strive for seamless operations and CX. With a focus on sustainability we let our products do the talking; each use of the Pinter is the equivalent of replacing 17 cans of shop-bought beer, realising and 82% logistics weight reduction. Since we launched, that’s over 7 million cans and bottles and counting. We’ve been recognised as one of the Sunday Times Best Places To Work, by TIME Magazine as Invention of the Year, by Red Dot Award for Product Design, shortlisted for a D&AD pencil and won multiple beer accolades. At Pinter, we believe in: Quality - Quality underpins the products we create, the service we give, and the experiences we deliver. Value - We deliver huge value by enabling our customers to brew their own fresh beer at home and connect with each other in better ways. Sustainability - We are a socially and environmentally responsible business. We strive to build the best products that cause no unnecessary harm to the environment and have a positive impact on our communities. Innovation - We lead by constantly innovating our products and how we deliver them to our community. Our fresh thinking and pursuit of the latest technology ensure this. Community - Our products create experiences that make life more enjoyable, interesting, and fun! We nurture our community by ensuring we deliver products and services that keep Fresh Brewers at the heart of our business. We need talented people like you who share our values for the next chapter of this extraordinary journey. Who you are • 2–4 years experience in a CRM or lifecycle marketing role, • Strong working knowledge of ESPs - flows, segments, events, profile properties - Klaviyo is preferable, • Basic HTML understanding for email editing, • Experience in D2C / eCommerce (subscription experience preferred), • Highly detail-oriented with strong QA instincts, • Strong understanding of A/B testing and performance analysis, with the ability to draw clear, actionable insights, • Proactive, self-starter with a willingness to take ownership What the job involves • This role is best suited to someone who enjoys building and executing CRM campaigns day-to-day, not just planning them. Pinter is growing fast and we’re looking for someone who thrives in that environment, working closely with a fully bought-in team to build and improve as we scale., • We’re hiring a CRM Executive to join the team and work directly under our Senior CRM Manager. This is a hands-on role focused on execution and optimisation across the full customer lifecycle. You’ll take ownership of building and improving CRM journeys across email, SMS, push and in-app, helping drive both acquisition and retention. You’ll be trusted to move quickly, own your output, and deliver consistently high-quality work. What you'll be doing day-to-day: • Build, launch and optimise CRM journeys in Klaviyo across email, SMS and push., • Own day-to-day CRM execution, ensuring all campaigns are delivered on time and accurately, including setup, segmentation, QA on links, testing and scheduling., • Support ideation and creation of the monthly CRM calendar, balancing proven high-performance campaigns with fresh, creative concepts and cross-industry inspiration, • Create and manage segmentation to improve targeting and performance, • Support lifecycle activity across onboarding, consumption, retention, churn and reactivation, • Work on referral and loyalty initiatives to drive repeat behaviour, • Build, maintain and run a structured test-and-learn plan across flows and campaigns to optimise & improve open, click and conversion rates., • Analyse performance and report on key metrics, sharing insights with the wider team, • Support seasonal launches, partnerships and ad hoc campaigns, • Ensure all CRM activity is GDPR compliant and follows best practice, • Stay up to date with the latest trends in CRM and retention marketing across US and UK, • Work closely with the Design and Community team on briefing creative assets and building copy to ensure emails are visually engaging and align with Pinter’s brand voice. Benefits • Salary: £30,000-£35,000, • Holidays: 25 days + 8 days bank holiday (6 to be taken whenever you like - we are closed only 1st January and 25th December), • Loyalty leave: additional 4 days annual leave based on tenure, • Volunteer and Professional Development days: 3 days year, • Birthday day off, • Life event day, • Work from anywhere: 10 days/year, • Enhanced paternity and maternity leave, • Living Pensions contribution: 12% (5% employee + 7% Pinter), • Cycle to Work scheme, • Health insurance with Vitality, • Financial wellbeing with Stream and RestEasier, • Free Pinter and Pinter Packs, • And others including team days, team lunches and socials. Application process • 30min intro call with our Senior CRM Manager to assess experience, approach and team fit, • More detailed conversation with the Senior CRM Manager and CMO, covering your experience and how you think about CRM, • Short practical task to demonstrate your ability to execute and analyse CRM activity, • Final decision and offer for the successful candidate Our commitment to diversity, equity and inclusion Pinter is a community that nurtures our people. We embrace everyone's unique identities in the belief that anyone can thrive when given the right opportunity. We are committed to cultivating and maintaining a culture that is inclusive and diverse. We celebrate differences and continually support all members of our company to be proud of who they are. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class.

Part Time Junior Product Executive Required for this niche tour operator based in South West London. As a Junior Product Executive you will support the Product Manager with the day-to-day running and development of our product portfolio. You’ll help manage supplier relationships, act as a key point of contact for product queries, and work closely with Sales, Marketing and Client Care to keep information accurate and up to date. This is a great opportunity for someone looking to grow their product career in travel, with plenty of guidance, training and exposure to commercial decision-making. You’ll bring strong interpersonal skills, a proactive approach and great attention to detail. You’ll be comfortable building relationships while learning how to balance supplier needs, customer expectations and business goals. • Provide day-to-day support to the sales team with product queries, tools and supplier training coordination. Support Client Care by liaising with suppliers and gathering information needed for clients., • Use feedback from complaints to help improve our customer service and reduce repeat issues., • Marketing and Website Management ,Collaborate with the marketing team to ensure the website remains accurate and current and support with marketing campaigns and brochure content., • Update hotel, excursion and itinerary content in the system, ensuring images and details are correctly loaded., • Product Development and Innovation ,Assist with competitor analysis and market research, helping to keep our product positioning up to date., • Operational and Safety Responsibilities - Assist with arranging staff fam trips and coordinating details with suppliers., • Help maintain up-to-date health and safety information for products, supporting audits and reviews as required., • Monitor FCDO Travel Advice and flag changes promptly to the relevant stakeholders., • Provide support on operational matters arising from situations in-destination, escalating appropriately., • Company Representation, Represent the company at trade shows, evening functions, road shows, training sessions and external meetings., • Partnership Management - Support day-to-day communication with Suppliers and DMCs, logging and following up on queries., • Assist and monitor with offers and trends from suppliers., • Help monitor sales, feedback, and opportunities to the Product Manager. About You You’re the perfect fit if you, • Highly organised, with great attention to detail and a willingness to learn, • A confident communicator in both written and spoken English The role is offered on a hybrid basis, (Two days in Head Office) This enables the team to be together for collaboration and support, there is a bright and vibrant atmosphere in the office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. • The hours are 24 per week., • Three days with 9am – 5:30pm shifts or with less hours across more days, always with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners., • In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Interested please apply here or email

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

✈️ Join Our Award-Winning Cabin Crew Team in London Luton! Are you looking for a job that’s anything but ordinary? Dream of working while traveling, meeting new people, and being part of a dynamic, growing team? Your journey starts here — Wizz Air is hiring Cabin Crew members in London Luton! JOIN THE EVENT - REGISTER NOW Why Choose Wizz Air? We fly to 200+ destinations across 50+ countries, and we’re still growing! Our Cabin Crew team is based in more than 40 cities across 14 countries, offering a truly international and vibrant work environment. What You'll Be Doing: • Ensure passenger safety and deliver exceptional in-flight service, • Handle onboard sales and cash management, • Represent Wizz Air with warmth, energy, and professionalism, • Embody our core values: Dedication, Inclusivity, Positivity, and Integrity, • Get paid and contracted from day one of training What We’re Looking For: • 18+ years old, • Minimum high school education or equivalent, • Fluent in spoken and written English, • Valid passport (with at least 6 months validity), • Right to live and work in the UK (British Passport, Visa, Pre-/Settlement Status), • Able to swim and reach 210 cm on tiptoes, • No visible tattoos or piercings when in uniform, • Willing to live or relocate within 90 minutes of Luton What We Offer: • Competitive salary and benefits, • Free Cabin Crew training, • Paid holidays, social security & work insurance, • Free and discounted flights, • Career development in one of Europe’s fastest-growing airlines, • Flexible or fixed rosters (5 days on / 3 days off), • No layovers – enjoy work-life balance at home, • Fun team events and opportunities to work across bases or on special/VIP flights 📍 Recruitment Day – What to Know: • Come dressed in business attire, • Bring your passport and (if applicable) Visa/Settlement Share Code, • Bring a printed English CV with photo, • Be punctual and ready for a full-day selection process Ready to take off with us? Apply now and start your sky-high career at Wizz Air! #WizzAir #CabinCrew #FlightAttendant #AviationJobs #LondonLuton #JoinTheCrew

About us At Progressive Media Investments, we tell stories about how the world is changing - for the people driving that change. Home to brands including the New Statesman and Press Gazette, we produce high-profile editorial and commercial events across politics, media, culture and business. We’re looking for a Senior Event Executive to join our events team and help deliver a busy and varied portfolio of events across the year. Our schedule includes around 60 events annually, including: • conferences, • political party fringe events, • networking breakfasts, • roundtables, • dinners, • awards ceremonies. While most events are based in London, we also deliver events across the UK and in New York. This is a hands-on role suited to someone who enjoys taking ownership, managing multiple projects simultaneously and delivering exceptional experiences for clients, sponsors and delegates. The role You’ll be responsible for managing your own allocated events from start to finish, while also supporting the wider operations team across the full events schedule. Responsibilities include: • managing allocated events end-to-end, • supporting on-site event delivery across the wider events calendar, • researching venues and event suppliers, • delivering excellent customer service to sponsors, clients and delegates, • managing budgets and reporting figures weekly to the Head of Events, • negotiating with suppliers to ensure costs remain on target, • providing regular project updates and escalating any concerns where appropriate, • managing multiple deadlines and priorities simultaneously, • Collaborating with sales teams on sponsorship materials, • working closely with marketing and production teams to deliver successful events. About you We’re looking for someone who: • has demonstrated previous experience in events, typically gained over around 2 or more years, • is confident working independently and taking initiative, • has exceptional attention to detail, • can manage competing priorities effectively, • communicates confidently with colleagues, clients and suppliers, • is proactive, organised and solutions-focused, • is able to manage multiple priorities and deadlines in a busy environment, • has a genuine passion for events Benefits • 25 days’ holiday plus bank holidays, • Additional days off for your birthday, wellbeing and volunteering, • Subscription access to our publications and online content, • Discounted shopping platform, • Cycle to Work scheme, • Enhanced maternity, paternity and adoption pay, • Enhanced company sick pay after probation This role follows our hybrid working approach, with employees typically working from home one day per week. Applications meeting the selection criteria will be reviewed as soon as possible. Progressive Media Investments values diversity and is an equal opportunities employer. Please let us know if you require any reasonable adjustments to participate fully in the recruitment process. Please note, applicants must already have, or be able to independently obtain, the right to live and work in the UK, as we are unable to offer sponsorship for this role.

JOIN US as a Centre Manager – a role for the remarkable Ready to step into a role where your standards, drive, and mindset truly matter? ABOUT US At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. THE ROLE We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients. Key Responsibilities: • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed CANDIDATE PROFILE If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: • Lead with a proactive, hands-on approach, • Prioritise exceptional client care and clear, confident communication, • Have strong operational and team management experience, with a talent for coordination, • Stay calm, adaptable, and composed under pressure, • Are relentlessly organised, with razor-sharp attention to detail, • Build trust quickly and create a warm, elevated atmosphere, • Love to take initiative, stay solutions-focused, and confidently own client-facing events WHAT WE OFFER Salary: £40,000-45,000 PA We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive. FINDING THE RIGHT FIT Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day. THE OPEN DAY EXPERIENCE This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!

Join Our Growing Team at Harmony Fire – Help us Make Every Home Safer! Since 2017, Harmony Fire has rapidly become one of Europe's fastest-growing companies, ranking as the 72nd fastest-growing company in the region. But we’re not stopping there. We’re on a mission to grow even further, knowing that the more we grow, the greater the impact we can have – from reaching more people and increasing our social impact to offering more opportunities for our talented team. We’re passionate about making a difference, and we’re obsessed with delivering the highest quality in everything we do. Our goal is simple: we want every resident to feel safe at night, knowing their home is 100% compliant and protected. By providing exceptional service, upholding our values, and going above and beyond, we can achieve our vision of making the UK safer, one home at a time. The Challenge: We are looking for an experienced and driven Project Manager to lead on multiple projects across fire safety and building remediation. This role has full ownership of programme and commercial performance with end to end PM responsibility You don't need to be a technical fire safety expert but rather a strong project manager capable of understanding and managing projects within the residential industry, with a strong understanding of buildability What We Look For: At Harmony Fire, we value people who embody these core principles: • Athletes Grit: We want team members who show unwavering determination and resilience. You don’t give up, even when faced with challenges. You’re driven to go the extra mile, pushing yourself to reach new heights of success., • Captains Duty: Leadership isn’t just about a title. It’s about taking responsibility, fulfilling commitments, and always acting with integrity. We believe everyone should take ownership of their actions and contribute to the team’s success., • Fun-Loving Heart: We believe work should be a positive, supportive experience. You’ll contribute to a great work environment by caring for others, spreading positive energy, and enjoying the work you do. Key Responsibilities: • Commercial delivery of projects – to time and on budget, through effective valuations, forecasting revenue, managing handover, ensuring budget sufficient for works, controlling expenditure sign off including prelims, labour, subcontractors & suppliers, monitoring & tracking costs, protecting GP, owning purchasing decisions, signing off payment applications. Identify and resolve with clients any variations., • Deliver an outstanding customer experience – ensuring the ‘Harmony experience’ is delivered through great communication, building positive relationships, resolving issues promptly and ensuring team & subcontractors deliver to the client and Harmony’s expectations., • People management – recruitment, onboarding/induction, addressing issues, ensuring the team is engaged and productive, team training and progression, manage performance, utilisation of people especially direct labour., • Quality control –, works are certifiable and compliant, and to an exceptional standard meeting expectations as set out by Harmony and the requirements of the client. Regular spot checking and auditing of works and sites, ensuring work delivered to the highest standard and certifications when project completed., • Process Management – adherence to all statutory and Harmony processes and procedures – making sure all in the team do the same., • Health and safety – responsible for the implementation of the Harmony H&S policy. Ensuring all work on sites is conducted in a safe manner through induction, regular training and auditing., • External Supplier Management– management of costings, procurement of material and management of labour including sourcing subcontractors as appropriate., • Managing communication – clarity of communication with clients and regular, clear communication with the Pre-Con team and supply chain clearly translating expectations and progress. This role manages the delivery relationship with the client. Qualifications/ Experience: • 3+ years’ experience in construction project management, • Experience of running multiple projects to time and on budget., • Strong commercial ownership, • Excellent planning, budgeting and prioritisation skills., • First class written and verbal communication skills Why Harmony Fire? We are dedicated to providing: • A collaborative and supportive environment where you can grow and advance your career., • Tools and resources to help you do your best work., • The opportunity to learn from some of the best professionals in the industry, always eager to share knowledge and expertise., • A Bespoke Personal Development Plan for every employee to help you reach your potential., • Ongoing training, coaching, and mentoring to keep you growing., • Modern, spacious workspaces equipped with state-of-the-art facilities. What We Offer: • Lunch, snacks, and refreshments – including fresh fruit and our popular ‘Take Away Friday’., • Unlimited holiday provision – take the time you need to recharge., • Bonus scheme – earn up to 50% of your annual salary based on performance., • Team socialising budget – we believe in having fun and bonding as a team., • Family-friendly policies – including enhanced maternity and paternity leave., • Cycle to work scheme – promoting health and sustainability., • Reward and Recognition scheme – including exciting European mini-breaks for top performers., • Two company-wide events each year – we celebrate our achievements together., • Auto-enrolment pension scheme – planning for your future. Ready to Join Us? If you’re looking for a company that values your growth, supports your ambitions, and allows you to make a real impact, Harmony Fire is the place for you

Account Executive Hayes, London Hybrid Are you a strategic closer with a passion for sustainability? We are looking for an experienced Account Executive to join our mission-driven team. In this role, you will be managing sophisticated, end-to-end sales cycles for high-value inbound leads. You will act as a consultant to UK businesses, helping them navigate the transition to green energy through our innovative salary sacrifice solutions. As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission to make net zero the obvious choice by making electric cars and other Net Zero Benefits easy, affordable and simple for employers to offer their people. Built on best in market pricing, complete employer protection and trusted 5 star service, we are accelerating the UK towards a net zero future while creating win win win outcomes for our customers, our team and the planet. Rated 4.9 on Glassdoor and certified by Welcome to the Jungle, there has never been a more exciting time to join a fast growing, purpose driven business transforming sustainable employee benefits. Key Responsibilities: • Manage the full-cycle sales process for inbound leads, moving from initial discovery to contract execution., • Conduct high-impact product demos tailored to the specific needs of HR Directors, CFOs, and C-Suite executives., • Utilise the MEDDICC framework to qualify opportunities, identify champions, and navigate complex procurement processes., • Partner with our Customer Success team to ensure a seamless handover, uninterrupted onboarding and a strong user activation., • Provide feedback to the Product and Marketing teams to refine our roadmap based on real-world objections., • Consistently achieve and exceed revenue targets, contributing to the company’s continued success. About you: • A minimum of 3 years of proven closing experience in a B2B environment., • Ability to articulate complex financial and tax-based solutions (salary sacrifice) in a simple, compelling way., • Proven ability to navigate complex sales cycles involving multiple stakeholders., • Familiarity with structured sales methodologies (MEDDICC, Challenger, or SPIN) is highly desirable., • A self-starter who takes ownership of their pipeline and is motivated by both commission and mission-driven work. Benefits: • Hybrid working: Split your week between home and the office, with set in-office days on Mondays and Wednesdays, • Equity options - own a part of the business, • £500 pa. personal development budget, • £100 home office budget, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • Bupa healthcare, • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Enhanced Family Friendly Leave and Pay

Lift and Escalator Project Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference? Office Location: Unit 3, segro industrial park, Consul Ave, Rainham RM13 8HY and Field Based around London About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of Mechanical and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The Project Manager role is to ensure the Health and Safety of Complex Projects, who is accountable for the leading through managing of teams, planning and programming, key focus on Financials delivery for the life cycle of the allocated projects streamlining our revenue and Margin in line with budget set. Skills/Responsibilities: • Overall Management, H&S and Accountable for the Financial Result of Projects., • Attendance at Weekly, Monthly and Quarterly Internal/External Meetings as Required., • Weekly Update and Issue Project Programmes and Report Internally and Externally., • Accountable for Customer Satisfaction and Primary Point of Contact for Projects Internally and Externally., • Monthly Cost Plan Reviews and Applications (AFP)., • Raising RPO’s, Goods Receipting and Commercial Responsibilities (VO’s, Delay Reporting, Dayworks), • Management, Health & Safety of Prestige and Complex Projects., • Accountable for the Financial Result of Projects allocated. Experience Required: • SSSTS / SMSTS (Site related Skill sets), • CSCS Card (Gold/ Black/ White), • NVQ3 in Lift & Escalator Installation, • Extensive experience with complex Project Management, • Proven track record of working with >£3M order book In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. This role will be home based with very ad-hoc on-site visits to two of their UK based sites. The initial contract term is 6 months and this role is on an Inside IR35 basis so a compliant payment solution must be utilised. Day rates are flexible, please detail your expectation upon application. My client are seeking an experienced and strategic Senior Service Designer to join their Customer Journey team. This is an opportunity to help shape the role and contribution of Service Design in the company as they work towards improving their customer experience in support of great customer and business outcomes. As a member of this team, you will play a central role in mapping their customer journeys across a complex landscape of internal functions and external business partners. It will require experience in judging the right approach for the right moment, balancing both qualitative and quantitative analysis whilst holding and facilitating a space for stakeholders in the organisation to collaborate. The ideal candidate will have a strong background in service design within financial services or other regulated consumer focused sectors. Specific experience working within Consumer Duty and/or Principles based regulation, leading complex sets of stakeholders through change would be very beneficial. You should have a portfolio that highlights your approach to problem solving coupled with your skills in service design. Key Responsibilities • Lead the design and mapping of current end-to-end customer journeys ("as-is"), accurately reflecting how customers experience our services today., • Collaborate with business owners to integrate their processes and impact on the customer experience into journey maps., • Use customer research and triangulate with other sources of operational and management information to inform journey mapping and identify customer and business outcomes as well as opportunities for improvement., • Collaborate with cross-functional teams to develop and design solutions that address identified pain points and enhance the future state ("to-be") customer journeys., • Support governance and reporting related to Consumer Duty, ensuring all designs meet regulatory standards., • Work closely with product teams to inform and prioritise the product roadmap based on service design insights., • Present findings and recommendations to senior stakeholders, translating complex design concepts into actionable insights. Experience: • Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design., • Experience working in financial services or another consumer-regulated industry., • Deep understanding of customer-centric design principles and methodologies., • Familiarity with regulatory requirements in the financial services sector, particularly Consumer Duty., • Strong analytical skills and the ability to translate research findings into practical design solutions., • Excellent communication and stakeholder management skills., • Proficiency in service design tools and software., • Ability to work collaboratively in a cross-functional team environment., • Bachelor’s or Master’s degree in Service Design, Interaction Design, or a related field., • Certification in relevant service design methodologies or tools. This is a fantastic opportunity to secure a long term contract role within a prestigious organisation. Please send your profile in the first instance and if relevant you will be contacted with full role and company information.

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification

Here’s a more polished and professional version with subtle, business-style emojis that keep it credible and modern rather than overly sales-focused. 🌍 Business Development Manager | Self-Employed Role 💻 Remote | Flexible | Wellness & Preventative Health Sector Build a Positive Career Change in One of the Fastest-Growing Global Industries The way people approach health, income, and career security is evolving rapidly. More professionals are now exploring flexible, scalable opportunities that can be developed alongside their existing careers or businesses. We are partnered with a publicly listed Scandinavian life-science company operating within the preventative health and personalised wellness sector — an industry experiencing significant global growth. This opportunity is suited to entrepreneurial-minded individuals looking to develop an independent, self-employed business within a structured, mentorship-led environment. 🧬 About the Company Our partner company is an established international Scandinavian health & wellness organisation focused on science-led, test-based nutrition and preventative health solutions. 📊 Key Facts ✔️ Operating across 52+ countries ✔️ Shipping to more than 100 global markets ✔️ Over 20 years of research and product development ✔️ More than 1.7 million at-home wellness tests completed globally ✔️ Publicly listed European company ✔️ Strong year-on-year international growth ✔️ Expanded global footprint through recent international acquisitions ✔️ Positioned within the rapidly growing preventative health sector The business combines biotechnology, nutrition, digital systems, and direct-to-consumer education to support long-term customer relationships worldwide. 💼 The Role This is a self-employed, independent remote role suited to individuals looking to develop an active income stream with flexible working arrangements. 🎯 Your Aim ✔️ Work remotely with flexible hours ✔️ Earn through customer acquisition and team development ✔️ Operate across multiple international markets ✔️ Develop both B2C and B2B relationships ✔️ Access mentorship, training, and leadership development ✔️ Build recurring residual income through subscription-based services Experience within business development, sales, or customer-facing industries would be advantageous, alongside a willingness to learn and be coached beyond your current skill set. 👥 Who This May Suit This opportunity may appeal to individuals who: ✔️ Are looking to diversify their income ✔️ Want greater flexibility and long-term earning potential ✔️ Have an interest in health, wellness, business, or personal development ✔️ Enjoy working with people and building relationships ✔️ Are open to learning new skills within a structured support environment ✔️ Are seeking a scalable business model without traditional geographical limitations 🏆 Suitable Backgrounds May Include • Sales & business development, • Hospitality & customer service, • Health & wellness, • Corporate professionals, • Self-employed individuals Partners receive access to: ✔️ Structured onboarding and training ✔️ Weekly mentorship and business development support ✔️ Digital systems and online infrastructure ✔️ International business community and leadership support ✔️ Science-led wellness products and educational tools ✔️ Personal development and communication training ✔️ A scalable business model designed for long-term growth Important Information This is an independent, self-employed opportunity and not a salaried employment position. Results will vary depending on individual effort, consistency, skill development, and market activity. However, for individuals prepared to apply consistent effort, remain coachable, and develop their skills over time, this opportunity may create long-term residual income potential and leadership incentives, including share-option opportunities for top performers. 📞 Interested in Learning More? If you are open to exploring a flexible Business Development opportunity within the rapidly growing preventative wellness sector, we would be happy to arrange an informal conversation. 👉 Book a Discovery Call: Or feel free to send a direct message to arrange a suitable time to connect.

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail or ecommerce background., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you. Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best. Diversity Statement At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture. We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best. Reasonable Adjustments We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

The Kensington- 40-46 Ladbroke Rd, London W11 3PH Carehome.co.uk rating: 9.6 / 10. £20.30-£25.65 per hour, depending on experience, 42 hours per week , 6 hours will be Supernumerary . 8am-8pm shifts , alternative weekends. Welcome bonus* As Unit Manager, you will lead by example, working clinically on the floor to support nursing duties while also having dedicated time to complete managerial responsibilities within the unit. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • You’re passionate about caring for the elderly and have a flair for helping people maintain their independence, choice and dignity, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships., • A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 28 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. • Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI. ** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

ISO Consultant/ Auditor Salary: Up to £55,000 Full time, permanent Driving Licence needed as travelling to clients We provide professional consultation and support for Organisations that require a hassle free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of ‘making businesses better’. We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification. Through our network of Consultants, we have implemented over 20,000 management systems into organisations of all sizes, using our unique approach and industry leading IT solutions. Our growth plans are ambitious, and we’re part of the private equity owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue – that’s where you come in. Key tasks • Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards, • Conducting both on onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards, • Delivering Internal Audit Training to clients, • Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies, • Other bespoke services from time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continual improvement displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required. For this role you will need to have the following essential skills: • Client liaison and negotiation skills, • High levels of computer literacy, • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards, • Present a positive and professional image to internal and external clients, • Be highly motivated and able to work with autonomy with great time management, • High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations, • Confidence and positivity, • Can do’ attitude, embracing changes and continual improvement Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays., • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU., • Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness., • Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family., • Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best., • Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!, • Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplaces and thought-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The Associate Event Director (AED) leads the strategic planning, execution, and management of one of our luxury travel events. With responsibility for ensuring commercial success and exceptional delivery, the AED will act as the ‘Managing Directorʼ for their assigned event, driving operational excellence, team leadership, and client satisfaction. They will support the management of P&L and budget, collaborating closely with senior leadership to ensure commercial success. For this role specifically, the Associate Event Director will lead the strategic repositioning of Further East, evolving the brandʼs market identity and competitive positioning to drive show growth and customer retention. Therefore a strong background in brand strategy and marketing is preferred - with the ability to translate brand vision into commercial results. Key success criteria: ● Outstanding Event Delivery: Deliver a strategic business plan, coordinate, and execute events to the highest standards, ensuring seamless logistics and exceptional experiences. ● Commercial Success: Achieve revenue, profitability, and audience growth targets, with effective budget and P&L management/support where applicable. ● Client & Stakeholder Satisfaction: Build strong relationships, provide excellent service, and maintain high client retention and satisfaction. ● Team Leadership & Development: Inspire and support teams to excel, fostering collaboration, innovation, and professional growth. ● Innovation & Continuous Improvement: Develop creative event concepts, identify new revenue opportunities, and refine processes to enhance future events. ● Brand evolution: Lead the strategic repositioning of the event brand, establishing clear market differentiation and a compelling value proposition that resonates with target exhibitors and buyers. Requirements: ● At least 9 years of experience as an Event Manager or in Senior Sales/Marketing roles, specifically within events, with a preference for experience in luxury travel/ hospitality or high-end markets. ● Proven track record of planning and delivering large-scale, complex events catering to high-profile clients. ● Demonstrated success in leading or supporting sales teams and developing strategies to meet or exceed revenue targets. ● Experience in brand management, repositioning or marketing strategy preferred - ideally within luxury, travel or experiential sectors. ● Track record of translating brand strategy into commercial results, including brand development and customer acquisition. ● Comfortable leading creative and marketing teams to deliver a cohesive brand narrative across multiple touchpoints. ● Financial expertise, including experience in budget preparation, cost control, and financial reporting. ● Experience in evaluating and responding to market trends, client feedback, and event performance data to refine future strategies. ● Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. ● Proficiency in developing and managing detailed event schedules, budgets, and timelines. ● Proven ability to design innovative event concepts and solutions while maintaining high attention to detail. ● Focused on achieving strategic goals, overcoming challenges, and delivering quality under pressure and tight deadlines. ● Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to various stakeholders. ● Exceptional interpersonal skills with a demonstrated ability to build and maintain strong relationships across internal teams, clients, and external vendors. ● A team-oriented approach with the ability to provide leadership, mentorship, and support to colleagues. ● Flexible and adaptable with a willingness to travel extensively, including international travel, as required. ● Perform additional ad hoc duties as required to support business operations and team objectives. What youʼll do: Event Planning and Coordination ● Develop and implement comprehensive event plans, including detailed timelines, floor plans, and logistical workflows. ● Coordinate effectively with internal teams and external vendors to manage logistics, ensuring seamless execution. ● Oversee on-site event execution to guarantee smooth operations and efficient handling of any challenges. Budget and Resource Management ● Hold full budget and some P&L responsibility for their assigned event. ● Collaborate on the creation and oversight of event budgets, ensuring resources are allocated effectively. ● Monitor and track expenditures, providing accurate financial updates to senior leadership. ● Identify cost-saving opportunities and implement them without compromising on the eventʼs quality or luxury. Quality Assurance and Continuous Improvement ● Ensure all events maintain and reflect This is Beyondʼs high standards of quality and exclusivity. ● Collect and analyse event feedback from attendees, clients, and stakeholders to identify areas for improvement. ● Contribute to the refinement and evolution of event processes to align with company standards and foster excellence. ● Models effective resource management while serving as a subject matter expert, and ensuring that technologies and methodologies align with broader operational goals. Client and Stakeholder Management ● Accountable for achieving revenue, profitability, and audience targets for their assigned events. Whether directly owning P&L or working alongside senior leadership, they will drive commercial performance and ensure the event exceeds expectations. ● Build and nurture long-lasting relationships with key stakeholders, including suppliers, exhibitors, buyers, sponsors, and media. ● Manage client expectations by providing exceptional service and ensuring their satisfaction throughout the event cycle. ● Represent This is Beyond at client meetings and industry events, promoting the brandʼs vision and offerings. Marketing and Promotion ● Collaborate closely with the marketing team to design and execute impactful event marketing strategies. ● Ensure the consistent and compelling promotion of events across various digital and traditional channels. ● Provide creative input for the ideation and development of marketing materials and event specific content. ● Models a results driven culture by inspiring teams to deliver exceptional outcomes, ensuring objectives are met through strong leadership, problem-solving, and skill development. Team Leadership and Support ● Support and collaborate with a team to deliver their assigned event, ensuring the effective execution of event plans and supporting senior leaders in overseeing larger event teams. ● Mentor and guide team members at all levels, fostering their growth and professional development. ● Support the Sales and Marketing teams in their leadership journeys, ensuring they evolve as effective managers. ● Promote a collaborative, innovative, and positive team environment that encourages creative problem-solving. ● Act as the primary point of contact for the event team in the absence of senior leadership. ● Serve as a cultural ambassador, exemplifying integrity, professionalism, and positive behavior in all interactions. Innovation ● Drive the development of unique and innovative event propositions to maintain market leadership. ● Proactively identify and explore new revenue opportunities through creative event enhancements. ● Models strategic leadership, guiding teams to reach their full potential, while fostering a collaborative culture and driving accountability and high standards of performance. Event / Team Specific ● Lead Further Eastʼs brand repositioning and evolution of its current format. ● Work closely with Senior Marketing Manager and Portfolio Director to redefine the eventʼs identity and competitive positioning within the luxury travel market. ● Drive delegate retention through clearer brand articulation and improved delegate quality perception. Our Values: ● Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle. ● Integrity - Be driven by good, not greed. You control your decisions, so make your actions count. ● Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. To apply, please send your CV to this email address: Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Installations Manager – Field-Based Sharps Furniture Group - Sharps Fitted Furniture, Clever Closet & Fittingly Location: North & West London & Home Counties About Us: Sharps Furniture Group is the UK’s market-leading specialist retailer of fully fitted furniture. Due to continued growth, we are recruiting a Field-Based Installations Manager to oversee installations across key postcode areas in North & West London and The Home Counties The Role: In this key field-based role, you will manage furniture installations within your geographical area on a contract-by-contract basis. Reporting to the National Installations Manager, your responsibilities will include: • Recruiting, managing, and motivating a team of professional installers, • Ensuring installations meet the highest standards of customer service, health & safety, and quality, • Delivering projects on time and on budget, • Resolving any customer issues with a practical, hands-on approach What We’re Looking For: • Experience in people management, ideally within a trade or installation environment, • A practical, flexible, and customer-focused approach, • Ability to work remotely while still motivating your installers across all 3 brands All employees represent Sharps in customers’ homes. To ensure the safety and trust of our customers, applicants must be DBS-checked or able to obtain disclosure documentation. Job Type: Full-time Benefits: • Company car, • Employee discount, • Life insurance, • Bonus scheme

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

Company Description Fishpools Ltd is a well-established and highly regarded retailer known for providing quality home furnishings and exceptional customer service. Based in Waltham Cross, the company offers a wide selection of furniture, home accessories, and interior design solutions tailored to diverse customer needs. With a legacy of excellence and a commitment to innovation, Fishpools remains a leader in the retail industry. The company fosters a collaborative and inclusive work environment, with opportunities for career growth and professional development. Role Description This is a full-time, on-site role for a Retail Buyer based in Waltham Cross. The Retail Buyer will be responsible for selecting and purchasing merchandise, negotiating with suppliers, analyzing market trends, and managing inventory efficiently. They will collaborate closely with internal teams to ensure products meet customers' needs while optimizing profitability. The role also involves building and maintaining strong supplier relationships and ensuring that stock levels align with business goals. Qualifications • Strong Retail Buying and Purchasing skills to source and procure quality products., • Expertise in Inventory Management to monitor stock levels and forecast demand accurately., • Proficient Analytical Skills to assess market trends, sales performance, and product profitability., • Excellent Communication skills for effective supplier negotiations and cross-functional team collaboration., • Proven ability to work in a dynamic on-site environment and meet strict deadlines., • Previous experience in retail and a strong understanding of consumer trends are advantageous., • Bachelor’s degree in Business, Retail Management, or a related field preferred.

We don’t currently have any Open Days scheduled in Gatwick, but please use this LinkedIn job posting to register your interest. We’ll get in touch as soon as the next assessment day is announced. ✈️ Join Our Award-Winning Cabin Crew Team in London Gatwick! Are you looking for a job that’s anything but ordinary? Dream of working while traveling, meeting new people, and being part of a dynamic, growing team? Your journey starts here — Wizz Air is hiring Cabin Crew members in London Gatwick! Why Choose Wizz Air? We fly to 200+ destinations across 50+ countries, and we’re still growing! Our Cabin Crew team is based in more than 40 cities across 14 countries, offering a truly international and vibrant work environment. What You'll Be Doing: • Ensure passenger safety and deliver exceptional in-flight service, • Handle onboard sales and cash management, • Represent Wizz Air with warmth, energy, and professionalism, • Embody our core values: Dedication, Inclusivity, Positivity, and Integrity, • Get paid and contracted from day one of training What We’re Looking For: • 18+ years old, • Minimum high school education or equivalent, • Fluent in spoken and written English, • Valid passport (with at least 6 months validity), • Right to live and work in the UK (British Passport, Visa, Pre-/Settlement Status), • Able to swim and reach 210 cm on tiptoes, • No visible tattoos or piercings when in uniform, • Willing to live or relocate within 90 minutes of Luton/Gatwick What We Offer: • Competitive salary and benefits, • Free Cabin Crew training, • Paid holidays, social security & work insurance, • Free and discounted flights, • Career development in one of Europe’s fastest-growing airlines, • Flexible or fixed rosters (5 days on / 3 days off), • No layovers – enjoy work-life balance at home, • Fun team events and opportunities to work across bases or on special/VIP flights 📍 Recruitment Day – What to Know: • Come dressed in business attire, • Bring your passport and (if applicable) Visa/Settlement Share Code, • Bring a printed English CV with photo, • Be punctual and ready for a full-day selection process Ready to take off with us? Apply now and start your sky-high career at Wizz Air! #WizzAir #CabinCrew #FlightAttendant #AviationJobs #LondonLuton #JoinTheCrew

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

Role title: Customer Experience Assistant We are currently recruiting in the Sophia Webster HQ for a Customer Experience Assistant. The role is based 4 days per week in Head Office with a day hybrid from home. We would love to hear from anyone who is passionate about delivering the ‘Sophia Webster’ brand experience to our customers across all channels. What you will be responsible for: · Liaising with customers across email, live chat, WhatsApp, social media and phone lines. · Resolving all questions, queries and complaints in an efficient and timely manner. · Going above and beyond and seeking out the right resolution on a case-by-case basis by embodying the Sophia Webster tone of voice and ethos whilst giving your own personal touch to each interaction. · Working in conjunction with other teams and third-party providers to resolve customer issues including and not limited to delivery, returns, repairs, website and account support and product information. · Communicating effectively with members of the Sophia Webster team across all business functions to ensure each customer has the best possible experience. · Identify trends in customer behaviour and product quality and flag to the relevant departments. · Assist with product send-outs from Sophia Webster HQ in London. · Gaining insightful customer feedback through effective interactions across all channels and review websites and sharing across the brand. About the ideal candidate: You are a self-starter, fast-paced, adaptable and resilient. You are super organised and passionate about customers receiving the best possible service and always willing to go above and beyond and think outside of the box. Ultimately when you face a problem you seek to resolve it. • Excellent written communicator, • Friendly and personable, • Experience in retail and online Customer Service with a high-end retailer or brand., • Shopify, Gorgias or other similar platform experience desirable., • Available to commute to our studio in Stratford, E15. WORKING AT SOPHIA WEBSTER We have set a high bar to create the current small but mighty Sophia Webster team. We are looking for talented, hardworking and capable people with the right values, who want to do their best work with us. We offer in return: • Great learning opportunities in a fast paced entrepreneurial environment;, • Strong career progression;, • Fair and competitive salaries;, • Generous product allowance;, • 25 days holiday plus bank holidays. Agency? Please note that we have our own in-house recruitment marketing and search functions and will not accept any third party CV’s/Applications from anyone unless invited to do so.

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople. We're looking for a Senior Merchandiser to join our Merchandising team, who will be accountable for leading the end to end merchandising process, managing stock for Retail and Wholesale channels, and maximising revenue and profit. This role is critical in driving product strategy, managing the product lifecycle, and collaborating cross functionally to ensure the commercial success of our collections across all channels. This position leads by example, acting as an ambassador for Radley, fostering a culture of passion and determination, and driving excellence across the Merchandising organisation. Key responsibilities • Define OTB parameters alongside Head of Merchandising, including sales, margin, inventory, stock turn and YE inventory targets for all channels, • Development and ownership of global inventory management activities, including ownership of WSSI and long range merchandising financial plans, ensuring optimal inventory and productivity, • Quantify seasonal buy volumes alongside Buying team to maximise sales and sell through, • Ownership of line cards on core options, placing reorders to ensure never out of stock, • Responsible for ensuring allocating and re-balancing inventory to improve global sell through across all channels, • Accountable for promotions, delist and markdown planning and forecasting, in line with OTB targets, together with regulating discounts by product, • Responsible for option plans, measuring performance against plan for each season, • Accountable for the 4YP inventory strategy across the full product life cycle, • Communicate sales, inventory and margin forecasts to cross-functional partners and SLT, highlighting risks and opportunities and recommending in season/ pre season actions, • Collaborate with Partnerships team and Buying to prepare seasonal assortments, • Working closely with Partners on responsible inventory management in line with company and Partner targets, • Analyse order book performance vs plan, to ensure alignment with financial KPIss, • Coaching and developing a team of a Junior/ Assistant Merchandiser, and Allocator, • Provide clear and effective support to both internal and external customers, addressing their needs and responding promptly. Skills & Experience • Strong leadership skills: inspiring, energising and instilling a culture of innovation, collaboration and accountability, • Demonstrated excellence across all aspects of Merchandising, • Creative, innovative and customer-oriented when faced with business challenges, • Strong decision-making capability, • Dynamic and collaborative style, able to build positive working relationships with cross-functional teams and translate strategic direction to all levels of the organisation, • Exceptional attention to detail and analytical skills Benefits & Perks Reward & recognition: Generous Radley discount, company bonus, sample sales, service awards and special occasion gifts Wellbeing & health: Healthcare cash plan (up to c.£900), Virtual GP, EAP, Thrive wellbeing app and life assurance Time & balance: Enhanced annual leave with holiday buy, plus Summer Fridays Growth & lifestyle: Learning & development, EV and Cycle to Work schemes, season ticket loan At Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores. We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley. We’re proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we’ll openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

Garson Farm, Esher is seeking an enthusiastic and experienced Pick Your Own Retail & Farm Events Manager, to lead and develop our award-winning Pick Your Own operation and our growing programme of farm-based events. This is an exciting opportunity to combine operational leadership with creative event planning, delivering exceptional experiences that delight our visitors throughout the year. Working alongside the Crop Production Manager, this role primarily leads the PYO Retail operations on the farm, in addition to managing farm-based events such as Garsons Maize Maze, Pumpkin Parade and more. Who are Garsons? Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms, voted Best PYO of the Year 2025 by the Farm Retail Association. We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values. What does the role involve? You’ll be working outdoors in all weather, carrying out a variety of practical, hands-on tasks. As the PYO Retail & Farm Events Manager, you will take the lead in delivering an excellent Pick Your Own experience while developing and managing a variety of farm-based events. From seasonal activities and family days to educational experiences and community-focused events, you will ensure every visitor enjoys a memorable trip to Garsons. You will be responsible for the staffing of the PYO sales team, the coordination and operational management of both PYO and events, working closely with our wider teams to enhance our offering and drive continued growth. Responsibilities: • Overseeing the day-to-day management and presentation of the Pick Your Own site, signage, staff rotas, packaging, customer service & tills, • Building upon our existing farm-based events such as the Maze and Pumpkin Parade, • Ensuring all events meet safety, quality and customer-experience standards, • Managing and motivating the PYO and events teams, including seasonal recruitment., • Working with internal teams to promote events and visitor experiences., • Monitoring visitor feedback and driving continual improvement., • Sourcing and organising equipment, materials, signage and resources needed for events. What skills and experience do you need? • Strong background in visitor experience, events management or a similar customer-facing environment., • Excellent organisational skills with the ability to plan and deliver events., • Experience of leading teams in a busy, hands-on, outdoor setting., • A proactive, customer-focused mindset and a passion for creating memorable experiences., • A practical approach and confidence working across varied outdoor tasks. Contract: This is a full-time role, including weekend work during the summer season. Location: This role is based at Garsons Esher, Surrey. Salary: From £30,060 to £33,828 per annum (depending on experience). Package: • 20% Employee discount (plus discount for designated household member), • 28 days paid holiday increasing to 31 days with 2 years’ service (pro rata), • Company bonus scheme, • Pension scheme, • Access to health and wellbeing support, • Service rewards awarded for 10 years’ and 25 years’ service, • Company events, • Discounted ‘Pick Your Own’ fruit and vegetables, • Uniform provided, • Free car parking on site Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

Purpose: The National Accounts Sales Manager – Dealers is responsible for managing, developing, and accelerating growth within Kinetico UK’s national dealer network. This role focuses on strengthening strategic partnerships, improving commercial performance, and supporting dealer partners to maximise sales through both Kinetico-generated leads and their own customer acquisition activities. The role will champion a data-led, relationship-driven approach to account management, ensuring dealer partners are equipped, engaged, and aligned to deliver sustainable growth. A strong understanding of the challenges faced by small to medium-sized businesses is critical to building trust, driving performance, and embedding long-term, mutually beneficial partnerships. Key Areas of Responsibility: Dealer Network Strategy & Leadership • Deliver the dealer channel strategy in line with Kinetico UK’s residential growth objectives., • Own and manage key national dealer relationships, ensuring high engagement and alignment., • Develop and implement joint business plans to drive growth, market penetration, and performance., • Set clear expectations, KPIs, and performance standards across the dealer network., • Provide regular performance insights and strategic recommendations to the Head of Residential Sales. Dealer Performance & Revenue Growth • Drive revenue growth across the dealer network through structured account management and performance tracking., • Maximise conversion of Kinetico-generated leads within dealer territories., • Support dealers in increasing their own sales generation and closing effectiveness., • Identify underperforming accounts and implement targeted improvement plans., • Ensure dealer activity aligns with Kinetico’s commercial strategy and growth targets. Data-Driven Account Management • Monitor dealer performance using key metrics such as lead conversion, revenue, pipeline, and activity levels., • Use data and insights to identify trends, opportunities, and areas for improvement., • Conduct regular performance reviews with dealer partners, providing clear, actionable recommendations., • Leverage CRM (Salesforce) and reporting tools to track performance and optimise outcomes., • Drive accountability through structured reporting, forecasting, and follow-up. Dealer Capability & Business Development • Support dealers in developing their sales capability, processes, and commercial approach., • Share best practices across the network to improve conversion, customer engagement, and growth., • Provide coaching and guidance on lead management, pipeline discipline, and closing techniques., • Collaborate with Technical Support & Training teams to ensure dealers are fully equipped with product and technical knowledge., • Identify capability gaps and implement targeted development initiatives. Customer Experience & Brand Standards • Ensure dealer partners consistently deliver a premium customer experience aligned with Kinetico’s brand values., • Monitor customer feedback, complaints, and service quality, implementing corrective actions where required., • Promote consistent standards in customer engagement, sales approach, and brand representation., • Embed a customer-first mindset across the dealer network. Collaboration & Cross-Functional Alignment • Work closely with Marketing to optimise lead generation, allocation, and campaign effectiveness., • Partner with Customer Service teams to ensure seamless lead handover and follow-up., • Collaborate with Service and Technical teams to support dealer success and resolve issues., • Act as the voice of the dealer network internally, providing insights to support continuous improvement. Continuous Improvement & Network Development • Identify opportunities to enhance dealer network performance, structure, and geographic coverage., • Support onboarding and integration of new dealer partners where required., • Drive initiatives to improve efficiency, profitability, and scalability of the dealer channel., • Continuously refine account management strategies to maximise effectiveness and growth. Key Competencies: · Account Management Excellence – strong ability to manage, grow, and develop strategic dealer relationships. · Commercial Acumen – focused on revenue growth, profitability, and performance optimisation. · Empathy & Relationship Building – understands SME challenges and builds trust-based partnerships. · Data & Analytical Thinking – uses data to drive decisions, performance, and continuous improvement. · Influence & Negotiation – able to drive performance and alignment without direct control. · Customer Orientation – committed to delivering excellent customer outcomes through partners. · Collaboration – effective cross-functional partner across sales, marketing, and service teams. · Performance Management – disciplined in setting expectations, tracking progress, and driving accountability. · Communication – clear, professional communicator across internal and external stakeholders. · Adaptability – able to operate across diverse dealer environments and market conditions. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven experience (5+ years preferred) in key account management, national accounts, or dealer network management., • Demonstrated success driving revenue growth through indirect sales channels or partner networks., • Experience working with or supporting small to medium-sized businesses., • Strong track record of building and maintaining long-term commercial relationships., • Experience using performance data and KPIs to drive account growth and improvement., • Experience collaborating with marketing, service, and operational teams. Technical Skills • Proficiency in CRM systems (Salesforce preferred) and Microsoft Office., • Strong analytical capability with the ability to interpret sales performance data and trends., • Understanding of sales processes, pipeline management, and lead conversion strategies. Additional Assets • Experience within water treatment, home improvement, or related industries (advantageous)., • Full UK driving licence and willingness to travel nationally., • Experience managing dealer, franchise, or distributor networks (highly advantageous). Organisational Context: The National Accounts Sales Manager – Dealers is a key role within Kinetico UK’s Residential Sales structure, responsible for driving performance and growth across the national dealer network. Reporting to the Head of Residential Sales, the role ensures dealer partners are fully supported, aligned, and equipped to deliver strong commercial outcomes and exceptional customer experiences. Working closely with Sales, Marketing, Customer Service, and Technical teams, the role acts as a critical link between Kinetico and its dealer network, supporting sustainable growth, strengthening partnerships, and maximising the effectiveness of the indirect sales channel.

Love to work at Lily’s Kitchen? Role: - Logistics Co-Ordinator The leader of your pack is: - Warehouse & Transport Manager Lily’s Headquarters: - Goodge Street, Fitzrovia Equality and Inclusiveness at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability , you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use. Location: - This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home. There will also be occasional travel to suppliers and customers, both in the UK and internationally. Your Lily’s Kitchen Promise – Pets, People & Planet:- Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. Your place at the Lily’s Kitchen Table: - You will be a part of our Supply Chain team, through analytical detailing you will support overseeing operational projects and own administrative tasks for the Warehouse & Transport Manager, completing important day-to-day functions in our system. You will be the first point of contact for stock related queries, overseeing the stock accuracy across 3PL’s and our systems. In addition, you will be expected to develop logistics processes and reporting, with help and guidance, to improve efficiency and accuracy. How will I make a difference? You will: • Own the stock reconciliation process – using data to ensure our systemic alignment to our 3PL (that includes batch code formats, BBDs, stock pools etc.)., • Support our 3PLs with stock take processes., • Utilise Netsuite (our ERP system) for business reporting, including stock traceability, data errors and write-on/write-off controls., • Manage the Order to Cash purchases for Logistics, raising Purchase Orders, addressing and resolving invoicing issues., • Report and analyse KPI’s across our B2B and B2C businesses to support in constructive decision making., • Manage stock holding of packaging materials for our D2C business., • Manage stock pools to ensure stock is in the right location to service all elements of our business., • Supply analysis & reporting support ahead of key product launches to aid decision making., • Plan the B2C labour during promotional periods to ensure the best balance of cost and service level. Act as a key interface between distribution and customer service, finding the best balance of excellent service at the best costs., • Perform daily analytical reporting tasks for review to support the Warehouse & Transport Manager as required., • Build strong cross-functional relationships within the business, particularly Supply Chain, Quality, Finance and Direct to Consumer stakeholders and with our 3PL Partners., • Facilitate and run operational level review meetings with supplier operational teams to improve/ Capture processes and joint WOWs, • Ensure there is always transparency on our ethical policies and procedures with stakeholders. How will I be successful? • Experience in a Warehouse/Logistics role will be advantageous., • Attention to detail and solutions focused., • Ability to assess situations independently and make sensible decisions., • Demonstrate ownership and accountability for given responsibilities., • Comfortable working independently., • FMCG experience will be advantageous., • Comfortable interacting with all levels of the business and supporting multiple stakeholders., • Proficient in Microsoft Excel and comfortable with data analysis. (VLOOKUP’s, Pivot tables ,etc..), • Comfortable working in a fast-paced environment and adept at adjusting to the demands of a fast-growing business., • Continuous improvement focus., • Passion for personal development, and a drive to improve business processes and systems., • Passion for Lily’s Kitchen brand, product, and philosophy., • It goes without saying that you need to have a PFP (passion for pets). The Team Our Perks At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: • Dogs at work; what better way to put a smile on your face!, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you., • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme)., • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.Plus supporting and having fun together as a team., • And more … Lily’s Kitchen Story At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. Our Vision. We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. Our Values. We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. Our People. We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements SC Clearance is essential alongside strong client facing/presales experience from start to finish with hands on networking and designing skills, capable of operating in complex and secure environments. Essential skills and experience: • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Strong expertise in:, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Solid understanding of:, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Comfortable with 60-70% UK travel Desirable qualifications: • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • Helping customers use the product to find / troubleshoot problems in PoC etc. Additional Details Remote Working: • Officially home-based, • Must be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales Engineers

Salary: £37,000- £42,000 Location: Wandsworth, London M-F 09.00 - 17.00 ( 4 days in Wandsworth office, 1 day at home) Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team. This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance. We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey — from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage. • Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams., • Conduct regular weekly team check-ins and monthly one-to-one meetings., • Lead annual performance reviews, including setting objectives and evaluating performance., • Identify development opportunities and support career progression within the team., • Monitor team performance against KPIs and business objectives., • Ensure compliance with company policies, including working hours and operational standards., • Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases., • Personally manage a portfolio of key accounts, maintaining strong client relationships., • Support sales team in providing accurate and timely information., • Oversee the full account lifecycle from order placement through to invoicing., • Ensure timely and accurate processing of orders and invoices., • Maintain up-to-date records and provide visibility on account status to internal stakeholders., • Identify opportunities to improve processes and enhance the customer experience Based in Wandsworth, London. Salary will be based upon experience.

Lift and Escalator Project Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that is making a difference? Office Location: Unit 3, segro industrial park, Consul Ave, Rainham RM13 8HY and Field Based around London About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of Mechanical and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The Project Manager role is to ensure the Health and Safety of Complex Projects, who is accountable for the leading through managing of teams, planning and programming, key focus on Financials delivery for the life cycle of the allocated projects streamlining our revenue and Margin in line with budget set. Skills/Responsibilities: • Overall Management, H&S and Accountable for the Financial Result of Projects., • Attendance at Weekly, Monthly and Quarterly Internal/External Meetings as Required., • Weekly Update and Issue Project Programmes and Report Internally and Externally., • Accountable for Customer Satisfaction and Primary Point of Contact for Projects Internally and Externally., • Monthly Cost Plan Reviews and Applications (AFP)., • Raising RPO’s, Goods Receipting and Commercial Responsibilities (VO’s, Delay Reporting, Dayworks), • Management, Health & Safety of Prestige and Complex Projects., • Accountable for the Financial Result of Projects allocated. Experience Required: • SSSTS / SMSTS (Site related Skill sets), • CSCS Card (Gold/ Black/ White), • NVQ3 in Lift & Escalator Installation, • Extensive experience with complex Project Management, • Proven track record of working with >£3M order book In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

Role Overview. We have an exciting opportunity for a positive and proactive Showroom & Account Executive to join us across our two beautiful Showrooms at the Design Centre Chelsea Harbour and Voysey House, Chiswick. As Showroom & Account Executive, you will help us to implement our sales strategy to maximise sales and profitability as well as provide excellent customer service to all visitors and assist with running the showrooms. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Account Executive responsibilities: • Implement the SDG Brands accounts sales strategy to maximise sales and profitability, • Forecast and track key account metrics e.g. quarterly sales results and annual forecasts, • Work under pressure and be able to prioritise, along with working efficiently and accurately, • Work to and set KPI’s and key targets, • Feedback all suggestions for improvement and market research to management, • Provide sampling and patterning to existing customer base for all new launches and when required, • Deliver exceptional service on a portfolio of customer accounts, • Negotiate sales and agreements to maximise profit, • Operate as the lead point of contact for any matters specific to the customers, a primary desk contact, • Engage in project management duties, • Deliver product presentations virtually to customers, • Deliver sales strategies to customers via phone, virtually or in person, • Attend meetings with customers onsite, • Clearly communicate the progress of initiatives to management Showroom responsibilities: • Ensure all Sanderson Design Group (SDG) Brands are fully and appropriately represented to an excellent standard within the showroom, • First class knowledge, promotion and presentation of SDG brands, • Ensure all visitors to the showroom understand the DNA of each SDG brand and what is they to offer, • Advise customers based on their requirements, utilizing collection books, brochures and other marketing materials, discussing range, specifications and samples, • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients (upselling and cross-selling) Follow up on all design appointments with visual assets, quantities, costs and lead times • Proactively source products for customers as required and operate an efficient sampling service, • Acknowledge and assist existing customers whilst gathering new leads, • Provide support and liaise professionally with colleagues, • Use CRM and WG360 where appropriate, • Assist in the planning and execution of showroom events, • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections and any possible opportunities for the showroom, • Complete individual tasks and set objectives in a timely manner Measures of Success. • Year on year incremental performance with existing accounts, • Year on year sales growth in line with targets, • Customer satisfaction - monthly showroom and sampling statistics, • Effective and appropriate understanding and representation of all brands achieved, • New customers and project lead generation, providing Return on Customer Visit, • Detailed objectives achieved, • Timely reporting as requested Skills & Experience. • Educated to GCSE A-C level as a minimum and/or equivalent, • Ideally BSc/BA in Business Administration, Finance or relevant field and/or equivalent, • A passion for our brands & products and knowledge of Interior Design, • Formal sales training would be a strong advantage, • Strong analytical and numerical skills, • Highly self-motivated individual, proactive and results orientated with a positive outlook, • Able to prioritise and work under pressure; efficiently and accurately, • Good negotiation skills, • Strong written and verbal communication skills with confidence dealing with clients and colleagues at all levels, • Demonstrable ability to present, influence and communicate effectively at all levels of the business, • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint

Base salary up to £32k DOE + Quarterly bonus Benefits: As a Mortgage Administrator for one of the country's leading Mortgage & Protection Brokers, you will receive: • A competitive salary, additional performance bonus, • Thorough onboarding program and continual support, • Flexibility to work from home 2 days a week, • Generous holiday allowance, • Pirkx/Boostworks membership with EAP, • A workplace pension, • An inclusive, team orientated employer that strives to succeed and stand out in the industry The Company: We are recruiting for one of London's largest and most prestigious whole of market independent Mortgage & Protection Brokers. As a highly respected name in the market, they provide mortgage/protection advice and complementary products to individuals/employees within major corporations. With a reputation built on trust and outstanding service they have continued to grow year on year, and as such are currently seeking an experienced Mortgage Administrator to support their team of Advisers. The Position of Mortgage Administrator: You will be responsible for providing expert support to a team of 4-6 advisers who will be processing mortgage applications for their enviable client base. You will assist with the servicing of existing and new clients and undertake additional PA tasks to assist all brokers with their day-to-day activities. Specific Responsibilities of the Mortgage Administrator: • Mortgage admin support throughout the entire mortgage process from enquiry to completion, • Electronic filing of client correspondence and all other relevant documentation, • Maintaining Finplan/Bluecoat records with up to date tracking and monitoring at each stage of the mortgage process., • Providing first class, exceptional customer service to clients, • Handling communication with lenders, insurance companies, solicitors and clients ensuring requirements are met and all cases are dealt with in a timely manner, • Ensuring acceptance terms and mortgage offers received as promptly as possible and checking these against application/illustration What we are looking for: Our client has consistently grown year on year and is looking for someone to join the business with the same passion for customer excellence as the rest of the team. We are seeking someone that can demonstrate: • At least 2 years prior experience in a Mortgage Administrator position, • Good general knowledge of all High Street Mortgage Lenders and their processes, • Finplan/Bluecoat experience would be beneficial but not essential as training can be provided, • Experience of managing the relevant end-to-end systems throughout a mortgage application, • Experience of working with third parties including solicitors and lenders, • Seamless organisational and communication skills, • A motivated character committed to continued professional development

Engineering Services Manager £70-80,000 Salary Facilities Management (Client-Side) Central London – SW11 Annual Bonus Private Healthcare Pension Scheme An industry leader within Property & Real Estate, operating across both commercial and residential sectors in both the UK and globally, have a requirement for an Engineering Services Manager to be based at one of their client accounts in the West London area. With the organisation managing a number of high profile commercial buildings across London & the UK, this position will be based at a prestigious mixed-use development in South West London area, comprising commercial office space, retail, R&D labs as well as a residential element. Reporting into Head of Technical services as well as working alongside the larger Property team, the role will help act as the conduit between senior stakeholders, tenants and the various FM service partners to deliver a best-in-class experience across the estate. Guideline base salary for this position is circa £70-80,000 depending on experience, with package comprising discretionary annual bonus, healthcare and pension scheme. Candidates will be fully qualified in either electrical or mechanical engineering, ideally having served a full apprenticeship, and with at least five years of managing Mechanical, Electrical and HVAC services within similar commercial environments as a contract or technical / engineering manager. This could be either for a similar managing agent, or on the FM service provider side. Along with core engineering qualifications, additional training such as IOSH, NEBOSH, ILM, or engineering body membership will be useful. Particular working experience will include the following: · Compliance with all current legislation and recommended standards. Verify contractors risk assessments are up to date and appropriate to building and maintenance tasks. Ensure all written scheme is up to date. Ensure contractors emergency lighting log records up to date. Management of water treatment regime ensuring that water treatment manuals are up to date. Manage status of lift inspections and report via lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via external reports spreadsheet attached to appropriate minutes. · Provide day-to-day technical and operational support to building managers and occupiers. · Management of the permit to work system and check method statements where appropriate. Liaise with building management and occupiers regarding operational and technical matters such as plant shutdowns and work impacting on occupiers operation. · Review occupier license applications. Review and comment on drawings, specification and reports submitted by the occupiers and advise the landlord accordingly of any impact on base build operations or any technical or lease concerns. Liaise with tenant consultants on any technical or operational revisions. Monitor tenant fit-out work and liaise as necessary to ensure that work complies with the approved license for alteration. Carry out random inspection of fit-out works and report, liaise on findings as necessary. · Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review concept ppm sheets / reports and investigate as necessary. Carry out random inspections of ppm / reactive works completed and in progress. · Preparation and management of engineering service charge budgets, to include procurement as per company policies. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices. To develop, implement and manage environmental and energy conservation programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems, improvements and possible savings. Analyse monitoring & targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary. · Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progress and monitor monthly via external reports spreadsheet attached to m & e minutes. · Implementation, management, and development of the concept planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review and develop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement, and maintain site-specific plant replacement programme. In conjunction with budgetary control. (plant life cycle asset management). · To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with company guidelines. Prepare contract documentation to include: - tender documents, agreements and specifications. Manage tendering procedures. Analyse tenders. Undertake post tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation. Report on any tenant relationship related issue. Report any issue that could or will involve the HSE or EHO. · To ensure new buildings and areas of public realm are handed over in accordance with company guidelines and that all manuals are in place as soon as is reasonably practicable. · Set up new utility contracts for handed over buildings and public realm as required. · Conduct monthly utility recharges via billing platform. · Report on energy usage as per reporting requirements. · To ensure that the property's electronic security systems are fully operational and maintained as per the manufacturer's guidance and current best practice. Report on any concerns relating to plant operation. Liaise with the systems department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documenting changes etc. Ensure maintenance contracts are in place. · To ensure the requisite engineering standards executed in the management of buildings are commensurate with those standards promoted by the board and detailed in the operations manuals. · Ensure adherence to companys pathway to net zero carbon. This is a fantastic opportunity to work for a leader within commercial property & real estate, as well as being based outside of Central London - the location of the role is ideal for those perhaps based in South London & Surrey area who seek something closer to home. On a vibrant and varied estate, you will experience more than purely commercial office maintenance and across a large campus, offering the chance for personal development and furthering your experience within the built environment. The organisation have a number of very high-profile buildings under management across London and the UK as a whole, with freedom of movement internally - as such there are always opportunities to grow and develop, either on the building you join or through promotions to other existing or new client accounts. An opportunity not to be missed for a technically minded and customer focused engineering manager keen to further their career within the commercial built environment.