Customer support from home jobs in United Kingdom

We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024

Wariz Training is a leading provider of professional training programs, specializing in Accounting Training, CV Preparation, Interview Coaching, and Job Placement assistance. Our goal is to empower individuals with the skills and support they need to succeed in their careers. We are looking for motivated individuals to join our team as Telemarketers. Job Description: As a Telemarketer at Wariz Training, you will be responsible for reaching out to potential clients to promote our training courses and services. Your primary objective will be to generate interest and convert leads into customers through engaging phone conversations. You will also follow up on inquiries and ensure that prospective clients fully understand the benefits of enrolling in our programs. This role is part-time, requiring 22 hours per week, with the potential to transition into a permanent position based on performance. Key Responsibilities: Make outbound calls to prospective clients to introduce and promote Wariz Training's services. Effectively communicate the value of our Accounting Training, CV Preparation, Interview Coaching, and Job Placement assistance. Follow up on leads generated through digital marketing and other channels. Identify client needs and recommend appropriate training programs. Achieve daily and weekly sales targets, aiming for a minimum of one sale per day. Provide accurate information regarding course content, pricing, and enrollment procedures. Maintain a detailed record of all calls and sales activities using CRM tools. Attend and complete a 3-day virtual training program to familiarize yourself with our services. Collaborate with the sales team to improve outreach strategies. Requirements: Excellent communication skills and a clear, professional phone manner. A laptop/computer with a reliable internet connection. Proven ability to achieve sales targets and build relationships over the phone. Self-motivated, goal-oriented, and able to work independently. Previous experience in telemarketing, customer service, or sales is preferred but not essential. Must be comfortable working in a remote, virtual environment. Ability to stay organized and maintain records of your daily work. Benefits: Flexible working hours – perfect for balancing work and personal life. Career growth opportunities – successful candidates can be offered a permanent position based on their performance. Work from home – no commute, enjoy the convenience of working remotely. Commission opportunities in addition to hourly pay. Be part of a dynamic, fast-growing training company with a focus on professional development.

About Us: DIRTEA is a dynamic, fun and innovative company, rapidly moving from start up to scale up. We specialise in bringing functional mushrooms to the masses, providing the purest and most potent mushrooms around. We believe mushrooms are a way to a healthier, more connected life, and it all starts with a cup. We are seeking a highly organised and detail-oriented Finance Assistant to join our growing team. The offices are based in Kensington Olympia and the we usually work at the office Monday-Thursday then from home on Friday. Responsibilities: - Process accounts payable and receivable invoices - Reconcile bank, vendor and customer accounts - Prepare and process payments - Assist with month-end and year-end closing procedures - Maintain accurate financial records - Provide excellent customer service to vendors and customers - Must be based in Greater London, commutable to our offices Essential experience & skills - Minimum of 2 years of experience in AP/AR - Strong understanding of accounting principles and practices - Proficiency in Xero accounting software - Excellent organisational and time management skills - Attention to detail and accuracy - Strong communication and interpersonal skills Benefits: - Competitive salary, depending on experience (£30-40k) - Benefits including free F45 gym pass, pension, medical, well-stocked kitchen - Opportunities for professional growth and development - Collaborative and supportive work environment If you are a highly motivated individual with a passion for accounting, a proven track record of success, and would like to work in a fun, fast-paced environment then this role is for you.

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £11-14 per hour Expected Working hour: 40 hour per month Schedule: Monday to Friday Work Location: In Person

Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms, is required to join a well-established housing association. SALARY: £55,075 - £63,500 pro rata+ Generous Benefits (see below) LOCATION: Hybrid working - Mostly remote/working from home, with occasional attendance at the office in Ealing (W5) JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday - Friday JOB OVERVIEW We have a fantastic new job opportunity for a Category Manager with experience in leading various public sector procurement procedures, strong understanding of the Public Procurement Regulations 2015, commercial contracts and excellent IT skills with good knowledge of current category platforms. Working as the Category Manager, you will join the growing procurement team as they strengthen the group’s procurement function. Within this role, you will be supporting several transformation projects. As the Category Manager you will support the Head of Category / Procurement Business Partner in implementing category strategies, oversee contract implementations and develop and maintain supplier and customer relationships. DUTIES Your duties as a Category Manager will include: Supporting the Head of Category / Procurement Business Partner in implementing category strategies. Additionally, you will take ownership of various sub-categories, leading end-to-end tender projects, managing framework agreements, and handling other relevant projects Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system Oversee contract implementations, attend review meetings with internal stakeholders to ensure supplier performance meets agreed SLA’s, and provide solutions to contract-related issues Develop and maintain supplier and customer relationships according to the agreed strategy for a specific category or sub-category, following best practice contract management models Effectively coordinate Category Management activities to achieve team objectives, including monitoring tasks within the ECM portal in D365 and P2P Support the management and reporting on supplier performance, taking corrective actions where necessary Identification of Continuous Improvement opportunities within the Category and Contract Management Collaborate with the wider organisation and colleagues to ensure a consistent and compliant approach to procurement and contract management CANDIDATE REQUIREMENTS Degree qualified (or equivalent) with a desire to undertake a CIPS qualification Experienced in leading various public procurement procedures coupled with a strong understanding of the Public Procurement Regulations 2015 and forthcoming Procurement Act 2024 Experience in working on procurement transformation Good understanding of commercial contracts and terms and conditions Excellent communication skills (written & verbal) with the ability to influence stakeholders Experience of pre and post commercial administration of contracts and managing supplier performance The ability to manage projects (qualification in Project Management is desirable, not essential) Excellent IT Skills - good working knowledge of current category platforms as well as MS Office applications BENEFITS 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY JOB REF: AWDO-C12570

Ductwork Engineer - Operative Deca Environmental Services Ltd are a professional ventilation hygiene and service company to commercial business. Operating across the country our services include: Ventilation Hygiene Indoor Air Quality Testing Supply and Extract cleaning Kitchen Extract Cleaning Plant and Ductwork Repair and Service We are a family run business and recognise the importance of a good work/ life balance and reward all our staff for the hard work they carry out. We also fully understand the challenges in our workplace and offer continued support and training to help improve the skill set of our employees and the service to all our clients. In the future we look to improve our services to the next level; we believe our staff are at the centre of this and will be supported to achieve our vision and their ambition. We are currently looking for a Ventilation Hygiene Driver/ Operative to join our team and help to maintain our existing service contracts. The role: Based locally – your main duties will be to visit customer sites to - Carry out servicing and maintenance including; Damper Testing Services Supply and Extract Cleaning Kitchen Extract Cleaning To be carried out in line with current industry guidance as directed. Training will be provided to the right applicant. Shifts: Night Shift hours are between 20:30 and 06:00 (dependent on service) Monday to Thursday – No works to be carried out on Friday nights. Day shifts and evening shifts will also be required - Monday to Friday so a flexible approach will be a prerequisite. Works will be predominantly within London and the southeast but occasional working away from home will be required (accommodation and expenses provided). The Person/ Responsibilities: ·Applicants must have, although full training will provided; Ventilation Hygiene/ Ductwork Cleaning/ Kitchen deep clean experience, although full training will be given to the right applicant. a checkable work history Knowledge of Health & Safety including risk assessments and site safety procedures (training will be given to the right applicant) CSCS, Confined spaces, asbestos awareness training is desirable, however, the relevant training will be given to the right applicant Good attention to detail Applicants must be able to work night shifts A full UK Driving licence with less than 6 points is desirable – Experience of motorway and city driving desirable Job Type: Full-time Pay: £24,000.00-£26,000.00 per year Additional pay: · Pay review after successful completion of probationary period (3 Months) Performance bonus Yearly bonus Benefits: Company Van Company pension Year performance bonus End of year performance bonus Training schemes Schedule: 10-hour shift Day shift Night shift No weekends Overtime Ability to commute: High Wycombe – Vehicle Provided Experience: Driving – City and Motorway Licence/Certification: Full UK Driving Licence (required)

Start date: 19th August 2024 Job Title: Dealer Relationship Manager / Business Development Manager Location: Uxbridge office & work from home (hybrid) Working Hours: Monday - Friday, 9am-5pm (some weekends due to the nature of the work) - Salary: £1400 per month basic (increases after 3 months to £2000 based on performance) - Commission: £25 - £100 per deal - **OTE after 6 months will be £3500+ per month ** Key Responsibilities: - Onboarding car dealerships across the UK (cold calling) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction. - Updating CRM - Maintain a log of conversations with dealerships and track progress on relationship management. - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships. - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals. - Handle dealership complaints, grievances, and needs to ensure loyalty to CarFinanced Training will be provided Join us at CarFinanced and be part of a dynamic team dedicated to providing exceptional car finance solutions to our clients and partners.