Are you a business? Hire customer relationship manager candidates in United Kingdom
Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025
Job Title: Lettings Agent (No Experience Needed) Location: London Contract Type: Full-time Salary: Competitive base + commission (OTE £25,000–£35,000+) Working Hours: Monday to Friday, occasional Saturdays About the Role: Tiger Recruitment is working on behalf of a lettings agency client based in London who is looking to hire enthusiastic and driven individuals to join their team as Estate Agents. This is a fantastic opportunity for someone looking to break into the property industry – no previous experience is required as full training will be provided. If you’re confident, outgoing, and motivated by success, this could be the perfect first step in your career. Key Responsibilities: Registering new applicants and arranging property viewings Conducting viewings and providing excellent customer service Building strong relationships with buyers, tenants, landlords, and vendors Assisting with sales and lettings negotiations Marketing properties and managing listings Handling enquiries and maintaining accurate records What Our Client is Looking For: Excellent communication and interpersonal skills A positive, can-do attitude and strong work ethic A genuine interest in property and sales Ability to work well under pressure and hit targets Well-presented and professional Full UK driving licence (preferred but not essential) What’s on Offer: Full training and ongoing support Excellent earning potential with uncapped commission Clear progression opportunities within the business A dynamic and friendly team environment Work in some of London’s most sought-after locations Whether you’re a recent school leaver, graduate, or simply ready for a career change – this is your chance to step into an exciting and rewarding industry. Apply Now!
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme
Terani, a luxury prestige car dealership, is pleased to post an opening for a role in our customer service team. We are looking for an active and organised individual with great skills in English language to do the following: - Manage client consultations, finalising deals, and ensuring seamless customer experience. • Provide exceptional service on phone and face-to-face interactions, building strong client relationships. • Oversee administrative processes to maintain operational efficiency. • Assisting customers with post-purchase vehicle issues, ensuring high satisfaction rates. • Order parts for vehicle customisation Please send your CV to to us if you think this is the right fit for you. contract: PART TIME / FULL TIME
Are you looking for a fantastic opportunity to join a growing organisation? We currently have an exciting opportunity to join our team as a Business Administrator within our growing business in London. Working within a fast-paced office environment, you will be fully competent in carrying out administrative and processing tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support. You will have the opportunity to develop and grow within a fun and exciting environment, where your perspective matters. Duties and responsibilities include: ● Answering incoming calls to the company and forwarding them to the relevant members of the team ● Advising customers of the services available by phone or email ● Booking appointments ● Cold calling restaurants to drum up new business ● Checking in with clients to ensure they are happy with the service ● Supporting other teams and parts of the business where required ● Basic office administration, including but not limited to procurement of office stationery, tea, coffee and refreshments We provide on-the-job training that covers our company's services, customer relationship management and sales software so that the administrator can handle enquiries competently. Skills and qualifications: ● Previous experience in an administration role preferred ● IT skills ● Excellent communication skills and customer services ● Ability to thrive in a sales environment ● Good organisational skills ● Ability to work without direct supervision
As a Sales and Lettings Agent at The London Tenant, you will play a vital role in connecting tenants with their ideal rental properties in the vibrant Canary Wharf area. You will manage the entire lettings process, from property viewings to securing tenancy agreements, while providing exceptional service to both landlords and tenants. Key Responsibilities: Handle property inquiries for rental properties in Canary Wharf and surrounding areas, providing prospective tenants with detailed information and arranging viewings. Conduct property viewings with potential tenants, showcasing properties professionally and addressing any queries they may have. Negotiate rental terms on behalf of landlords, ensuring agreements that meet both the landlord’s and tenant’s expectations. Coordinate the letting process, including referencing tenants, preparing tenancy agreements, and ensuring all necessary documents are in place. Maintain strong relationships with landlords, acting as their main point of contact, advising on market trends, and helping them achieve optimal rental income. Ensure properties are marketed effectively, collaborating with the marketing team to create attractive listings and manage online property portals. Stay up-to-date on rental market trends in the Canary Wharf area, offering clients expert guidance on pricing and availability. Respond to inquiries and follow up with leads in a timely and professional manner, ensuring a smooth and efficient lettings process. Assist with tenant move-ins, conducting check-ins, and ensuring all initial concerns are addressed for a positive tenant experience. Ensure compliance with legal regulations, including referencing, right to rent checks, and deposit registrations. Qualifications & Skills: Previous experience in lettings or real estate, with a focus on high-demand areas like Canary Wharf. Strong knowledge of the local rental market and an understanding of tenant and landlord needs. Excellent communication and negotiation skills, with a customer-focused approach. Ability to manage multiple lettings at once, with strong organizational and time management skills. Proficiency in property management and CRM software is an advantage. A proactive attitude with the ability to generate leads and close deals quickly. A commitment to delivering exceptional service and building long-lasting relationships with clients. Benefits: Accommodation with performance-based commission opportunities. Opportunities for career development and growth within the company. A dynamic and supportive team environment. Flexible working hours and the option to work remotely when needed. If you’re passionate about the lettings market and want to thrive in the fast-paced Canary Wharf area, we’d love to hear from you!
Saturday Role only Working for Luciano's you will be in charge of the store on a Saturday. Successfully manage day operations of a coffee shop, ensuring smooth service and customer satisfaction. Demonstrated strong leadership skills by effectively delegating tasks, managing schedules, and fostering a positive work environment. Implemented efficient systems for inventory management, ordering supplies, and controlling costs to optimize profitability. Maintained a welcoming atmosphere by curating an aesthetically pleasing ambiance and ensuring impeccable cleanliness and hygiene standards. Developed and implemented creative marketing strategies to attract new customers and enhance brand awareness. Proactively resolved customer concerns and complaints, ensuring prompt and satisfactory resolutions. Actively engaged with customers, building strong relationships and providing personalized service to enhance their experience. Stayed updated with industry trends and incorporated innovative ideas to continually enhance the coffee shop offerings.
Skills require good leadership and team management skills, able to effectively organize, motivate, and guide employees, and lead the team to achieve work goals. Having excellent communication and interpersonal skills, able to communicate and cooperate well with employees, customers, suppliers, and other parties, and handle various interpersonal relationships and problems. Strong sense of responsibility and dedication, able to withstand work pressure. Have good professional ethics and conduct, be honest and trustworthy, and keep business secrets confidential.
Key Responsibilities: Marketing Strategy & Planning: Developing and implementing marketing strategies and plans to achieve business objectives. Conducting market research to identify target audiences, trends, and competitor activities. Analyzing data to identify trends and opportunities, and to evaluate the effectiveness of marketing campaigns. Campaign Execution: Planning and executing marketing campaigns across various channels, including digital, social media, email, and print. Creating and managing marketing collateral, such as brochures, website content, and social media posts. Managing advertising budgets and ensuring effective allocation of resources. Organizing and managing events, such as conferences, trade shows, and product launches. Content Creation & Management: Writing and editing marketing copy for various channels, including websites, social media, and email campaigns. Developing and managing content calendars to ensure consistent and engaging content delivery. Collaborating with designers and other stakeholders to create high-quality marketing materials. Social Media & Digital Marketing: Managing social media channels to build brand awareness and engage with target audiences. Implementing and optimizing digital marketing strategies, such as SEO, SEM, and social media advertising. Tracking and analyzing social media and digital marketing performance. Customer Relationship Management (CRM): Maintaining and updating customer databases and using CRM systems to manage customer interactions. .
About the job Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to become part of our Team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking enquiry to achieve confirmed revenue across our portfolio of properties. As our Sales Coordinator, you will be responsible for: Tracking each sales opportunity to close successfully Acting as a positive ambassador for EU properties ensuring that positive brand image is strengthened and maintained in all interactions with customers and colleagues Coordinating requests for groups and long stays proposals for EU properties Being responsible for groups and long stays enquiries and all related administration Ensuring all groups’ related tasks are completed communicated to the appropriate hotel departments Keeping property information relating to customer requirements, interests and market activities up to date Using Salesforce to input, maintain and plan targeted sales activity Building relationships with the bookers in order for them to return Handling, converting and closing enquiries to successful conclusion within agreed service levels Driving up-selling of rooms, supporting company’s performance Liaising with the client in order to obtain the necessary information required to ensure that their requirements are met, and expectations managed Providing cover and support for the other Sales Coordinators and Reservations Agents when required To be successful in the role of Sales Coordinator, we require: Previous experience working in a relevant sales environment Effective communication skills Good administrative and organisational skills Opera Cloud/RMS PMS experience desirable Guest service and Relationship Management focused This is your opportunity to be part of our team as a Sales Coordinator. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving Discussed at venue Department: Sales Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Supervisor Location: Leeds Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
Job Title: Floor Manager (2 Positions) Location: Kaspa’s Dessert, Bridgwater Job Type: Full-time, Permanent Salary: £33,500 - £38,800 per year About Us Kaspa’s Dessert is a well-known dessert restaurant dedicated to delivering an exceptional dining experience. We take pride in our high-quality offerings and outstanding customer service. We are seeking two passionate and experienced Floor Managers to join our team and contribute to the success of our Bridgwater location. Key Responsibilities ⦁ Oversee the daily operations of the restaurant, ensuring smooth service and excellent customer experience. ⦁ Organise and manage staff shifts, scheduling, and workload distribution. ⦁ Provide leadership and motivation to the team, ensuring high performance and teamwork. ⦁ Maintain a welcoming and professional atmosphere for customers and staff. ⦁ Ensure compliance with all food safety and health regulations. ⦁ Manage inventory, order necessary supplies, and control waste levels. ⦁ Assist in the recruitment, training, and development of staff members. ⦁ Monitor and improve customer service standards to drive customer satisfaction. ⦁ Attend and contribute to weekly management meetings. ⦁ Implement strategies to improve sales and meet revenue targets. ⦁ Handle cash, property, and equipment responsibly, ensuring adherence to company policies. ⦁ Report and coordinate maintenance issues as required. ⦁ Collaborate with food and drink suppliers to ensure quality and consistency. ⦁ Assist in menu planning and the development of new offerings. What We’re Looking For ⦁ Previous experience in a leadership role within a restaurant, bar, or hospitality environment. ⦁ Strong management and organisational skills with the ability to multitask effectively. ⦁ A hands-on approach with the ability to lead by example and inspire your team. ⦁ Passionate about providing exceptional customer service and high-quality food & drinks. ⦁ Ability to build strong working relationships across teams to enhance operations. ⦁ Previous experience as a Floor Manager, Assistant Restaurant Manager, or Senior F&B Supervisor is highly desirable. ⦁ Excellent communication and problem-solving skills. ⦁ Ability to work under pressure in a fast-paced environment. Benefits ⦁ Competitive salary with additional performance-based bonuses and tips. ⦁ Company-sponsored events and team-building activities. ⦁ Pension scheme. ⦁ Discounted or free food during shifts. ⦁ Employee discounts. ⦁ UK visa sponsorship available. Work Schedule ⦁ Full-time role with flexible working hours. ⦁ Availability required on weekends and weekdays. ⦁ Overtime opportunities available. Requirements ⦁ Minimum of 2 years’ experience in restaurant or bar management (preferred). ⦁ Valid driving licence (preferred). ⦁ Ability to commute or relocate to Bridgwater before starting work (required). If you are an experienced and motivated professional looking to take the next step in your career, we would love to hear from you. Apply now and become part of the Kaspa’s Dessert team!
Position: Business Development Executive Type: Full-Time Salary: GBP 39,000 – 45,000 per annum About Us: Established in December 2017 and headquartered in the United Kingdom, MACROWILL PLASTIC ENGINEERING (UK) LTD is a trusted distributor of temporary protective films and substrates. We specialise in providing high-performance surface protection solutions tailored to the needs of the construction, automotive, electronics, and manufacturing industries. With a strong focus on quality and customer satisfaction, we continue to refine our product offerings and services to meet the evolving demands of the industrial market. We are expanding our team and are seeking a dynamic Business Development Executive to drive our business growth . Key Responsibilities: -Developed and implemented international business strategies for the plastic extrusion industry, with a focus on PE/PVC protective films and profile products. -Built and maintained long-term relationships with corporate clients, manufacturers, and trade partners across Asia and Europe. -Represented the company at international trade fairs and industry exhibitions, delivering product presentations and expanding brand awareness. -Conducted in-depth market research and collaborated with government bodies such as UKTI, CBBC, and MIDAS for investment and market insights. -Oversaw team development, training, and performance management across international teams. -Led sales and negotiation with global clients including German, Austrian, Italian, and British extrusion machinery and materials companies. -Delivered custom industrial solutions to clients, ensuring product quality, compliance, and timely delivery across logistics chains. Requirements: -Proven experience (10+ years) in international business development or sales within the plastic extrusion, industrial materials, or packaging sectors. -Strong understanding of PE/PVC protective films, extrusion lines, and surface protection product applications. -Demonstrated ability to lead business expansion initiatives, manage key accounts, and build lasting B2B relationships. -Excellent communication, negotiation, and interpersonal skills; capable of working with both local and international teams.
Role: Outbound Sales Representative Salary: £30-35k basic OTE £40-45k Location: West Park, Leeds, office based Job Overview My client is seeking a motivated and enthusiastic Outbound Sales Representative to join their busy team in their offices in West Park, Leeds. In this role, you will be responsible for reaching out to potential clients, promoting our products, and converting leads into sales. The ideal candidate will possess excellent communication skills, have a strong background in sales and be proficient in using sales software. This position is key for driving our business growth and enhancing existing customer relationships. About the Company My client is an established independent pet food manufacturer with a range of natural and high-quality pet foods and supplements supplying independent pet shops and pet food retailers across the UK. They are a highly successful business and this role has become available through their continued growth, including the addition of recently acquired brands to their range of products. My client offers a very friendly place to work with a strong team spirit. It is also extremely ambitious and they have made it very clear there is a real opportunity for career development for the right candidate. Responsibilities • Conduct outbound calls to prospective clients to introduce our products and services. • Effectively communicate the benefits of our offerings to potential customers. • Utilise our CRM system to manage leads and track sales activities. • Maintain accurate records of customer interactions and follow up on leads in a timely manner. • Collaborate with the sales team to develop strategies for increasing market penetration. • Provide exceptional customer service by addressing inquiries and resolving issues promptly. • Participate in telemarketing campaigns to generate new business opportunities. • Stay informed about industry trends and competitor activities to effectively position our products. Requirements • Proven experience in a sales role in outbound sales and telemarketing, preferably in the retail fmcg sector. • Strong communication skills with the ability to engage with a diverse clientele. • Proficiency in using sales software to manage customer relationships effectively. • Excellent organisational skills with attention to detail and the ability to multitask in a fast-paced environment. • A proactive approach to problem-solving and the ability to work independently as well as part of a team. • A passion for sales and a drive to meet or exceed targets while maintaining high standards of customer service. Please note due to their location and lack of public transport, owning a car to get to and from work as well as occasional client visits is preferable. If you are ready to take your sales career to the next level and make a significant impact within our company, we encourage you to apply for this exciting opportunity!
Job Title: Marketing Development Manager Company: BETA CAPITAL MANAGEMENT (UK) LIMITED Location: Unit 228 Spaces Oxford Street, Mappin House, 4 Winsley Street, London, England, W1W 8HF Salary: £39,000 per annum Job Type: Full-Time About Us: BETA CAPITAL MANAGEMENT (UK) LIMITED is a dynamic and innovative company specializing in financial management services. As we continue to expand our operations, we are looking for a talented and motivated Marketing Development Manager to join our team. Job Description: The Marketing Development Manager will be responsible for driving marketing strategies to promote BETA CAPITAL MANAGEMENT's brand and services, enhancing customer engagement, and growing the client base. The successful candidate will work closely with the senior management team to develop and execute marketing campaigns, manage digital marketing activities, and ensure the company’s brand is consistent across all platforms. Key Responsibilities: Develop and implement comprehensive marketing strategies. Lead market research initiatives to identify new opportunities and customer needs. Manage digital marketing channels, including social media, email marketing, and SEO. Collaborate with internal teams to create compelling content and promotional materials. Monitor and analyze marketing campaign performance to ensure effectiveness and ROI. Build and maintain relationships with key stakeholders, clients, and partners. Stay up-to-date with industry trends and competitor activities. Requirements: Bachelor's degree in Marketing, Business, or a related field. At least 3 years of experience in marketing, preferably in the financial services sector. Strong knowledge of digital marketing platforms, tools, and trends. Excellent written and verbal communication skills. Ability to work under pressure and meet deadlines. Strong analytical and problem-solving abilities. Benefits: Competitive salary of £39,000 per annum. Opportunity for career growth and development. Supportive and collaborative work environment. Company pension plan. Annual leave and additional benefits.
We are seeking a motivated and enthusiastic property consultant to join our growing team. This position is ideal for individuals with some prior estate agency experience who are looking to further their career. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team. A minimum 6 months experience in Estate Agency. A valid UK driving license is preferred. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.
We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.
A great opportunity has arisen for a proactive and charismatic Retail Sales Assistant/Sales Consultant to join our Empresa team based in Covent Garden, London. Empresa is an Italian luxury brand born in 1999 from the original vision of four brothers, who in a few years brought the brand to obtain the esteem of the best national and international markets. The love for fabrics, the search for beauty, the desire to create art with the expert hand of Italian artisans, make Empresa today one of the best known and most recognizable brands in the world. Working within a friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this Sales Assistant/Sales Consultant role. We are looking for a Retail Sales Assistant/Sales Consultant who will proactively approach every customer and deliver a true retail customer experience. As Sales Assistant/Sales Consultant and your main responsibilities will include: - Ensure that customer service is not an afterthought but an intrinsic part of the sales process - Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks - Drive and deliver personal sales and KPI targets by cultivating customer relationships - Take responsibility for visual presentation and cleanliness of the store - Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs In order to be considered for this exciting role, it is essential that you have the following: - Fashion Sales experience in a client-facing role within the High-End/Premium Retail industry - Genuine desire to deliver first-class customer service and have a passion for product - A dedicated and capable retail sales professional who is passionate about selling and has shown they can deliver high performing sales figures - Ability to work well under pressure whilst prioritising workloads and meeting deadlines - Self-motivated, shows initiative, confident and a strong team-player The position can earn between £21k and £30k on average per annum. We are looking for a full time, although part time requests are also considered. An understanding of the Italian language is appreciated, although not necessary. If you want to be part of this exciting time within the company contact us.
Job Summary: We are seeking a dynamic and results-driven Business Development Executive to join our e-commerce team. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building strategic partnerships, and expanding our online sales channels. You will work closely with marketing, sales, and operations teams to enhance our e-commerce presence and maximize revenue. Key Responsibilities: 1. Business Growth & Strategy: Identify and pursue new business opportunities in the e-commerce space (marketplaces, D2C, B2B, etc.). Develop and implement strategies to increase sales, market share, and customer acquisition. Analyze market trends, competitor activities, and customer behavior to optimize business performance. 2. Partnership & Vendor Management: Establish and maintain relationships with key e-commerce platforms (Amazon, Flipkart, Shopify, etc.). Negotiate deals with suppliers, distributors, and third-party sellers to expand product offerings. Collaborate with digital marketing teams to drive traffic and conversions. 3. Sales & Revenue Generation: Manage and grow existing accounts while acquiring new clients. Set and achieve sales targets, KPIs, and revenue goals. Develop pricing strategies, promotions, and discounts to boost sales. 4. Operations & Process Improvement: Work with logistics and supply chain teams to ensure smooth order fulfillment. Optimize product listings, SEO, and catalog management for better visibility. Monitor inventory levels and coordinate with vendors to prevent stockouts. 5. Analytics & Reporting: Track performance metrics (conversion rates, AOV, customer retention) and generate reports. Use data-driven insights to refine business strategies. Qualifications & Skills: Bachelor’s degree in Business, Marketing, or related field. 2+ years of experience in e-commerce business development, sales, or digital marketing. Strong knowledge of Amazon Seller Central, Shopify, WooCommerce, or other e-commerce platforms. Excellent negotiation, communication, and relationship-building skills. Analytical mindset with proficiency in Google Analytics, Excel, and CRM tools. Self-motivated, target-driven, and adaptable to fast-paced environments. Preferred (Bonus Skills): Experience in marketplace management (Amazon FBA, Flipkart, eBay, etc.). Knowledge of PPC advertising, SEO, and social media marketing. Familiarity with dropshipping, affiliate marketing, or wholesale e-commerce. Benefits: Competitive salary + performance-based incentives. Flexible work options. Career growth opportunities in a rapidly expanding e-commerce business.
Are you a results-driven go-getter who thrives in a flexible, self-directed environment? Enjoy engaging in quality customer service? If so, it’s time to join our dynamic team! Why Join Us? Unlimited Earnings – No cap, just your ambition fuelling your income. Total Flexibility – Set your schedule, be your own boss. Fast-Track Growth – Leadership opportunities await. Top-Notch Training – Get the tools and mentorship to succeed. Supportive Team – Win together, grow together! ** Responsibilities:** Generate and qualify leads. Build lasting client relationships. Sell with confidence & smash targets. Continuously learn and improve. We are looking for: You’re a strong communicator & relationship-builder. You’re self-motivated and goal-oriented. You manage time like a pro and thrive independently. Sales experience? Great! If not, determination is key. ** Why Settle? Go Further.** Be your own boss. Earn without limits. Enjoy global travel opportunities. Ready to take control of your future? APPLY NOW!
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Head Chef at Fowl, you will be at the helm of our kitchen, leading and inspiring the team to consistently deliver outstanding dishes. Your expertise in food preparation, team management, and cost control will be crucial in maintaining our high standards while driving innovation and efficiency in the kitchen. Key responsibilities: - Lead, mentor, and develop the kitchen team, fostering a positive and high-performance environment. - Oversee all aspects of food preparation, presentation, and service, ensuring excellence in every dish. - Innovate and refine the menu, incorporating sustainability-focused and creative cooking techniques. - Manage kitchen operations, optimizing efficiency while maintaining the highest food safety and hygiene standards. - Control food and labour costs, conduct regular stock takes, and work within budgetary targets. - Work collaboratively with the front-of-house team to ensure a seamless customer experience. - Establish and maintain supplier relationships, ensuring the highest quality ingredients and ethical sourcing. About You: - Proven experience as a Head Chef or Senior Sous Chef in a high-quality, fast-paced kitchen. - A deep passion for sustainability, seasonality, and culinary innovation. - Strong leadership and team management skills, with a focus on training and staff development. - Excellent organizational and time management abilities. - A collaborative and problem-solving mindset, committed to fostering a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. There is a progression plan to the role of Assistant Manager by the end of the year, so the ideal candidate will have the opportunity to prove themselves and aim for the position. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 78 Holland Park Avenue, W11 3RB Budget £26,000 per year
Their key responsibilities include: 1. Sales & Business Development Identify and develop new business opportunities within the construction and building industry. Promote and sell building materials such as steel, bricks, roofing, tiles, etc. 2. Customer Relationship Management Build and maintain strong relationships with contractors, developers, maintenance companies and construction companies. Provide after-sales support to ensure customer satisfaction. Handle customer inquiries and resolve issues promptly. 3. Market Research & Analysis Monitor market trends, competitor activities, and pricing strategies. Gather feedback from customers and suggest improvements in products or services. Identify customer needs and recommend suitable building materials. 4. Sales Planning & Target Achievement Develop and implement sales strategies to achieve revenue targets. Prepare sales reports, forecasts, and performance analysis. Negotiate contracts and close deals. 5. Product Knowledge & Technical Support Stay updated on building materials, their applications, and industry standards. Provide technical advice to clients on product specifications and best practices. Conduct product demonstrations and training sessions for customers. 6. Coordination with different Teams Work closely with procurement, logistics, and marketing teams to ensure product availability and timely deliveries. Coordinate with finance for invoicing and payment collection. Assist in promotional activities and marketing campaigns.
An amazing opportunity has arisen in the heart of Primrose Hill. (6mins from Chalk Farm Tube, 12mind from Camden Tube) The restaurant has a solid customer base and excellent reviews. We are looking for a passionate supervisor who has a high level of service knowledge, organisation and eagerness to advance in beautiful surroundings with excellent fresh food with a comforting atmosphere You will assist the leading of the team from the front by passing on your knowledge of service standards, whilst at the same time building a key relationship with the kitchen team to ensure the food served is of the highest standard. There is potential for growth. We have a team of brilliant people all with their own unique character who always strive to deliver excellent customer experiences, they are passionate about working for an independent and unique business, we want you to join them. This position has potential for promotion in a short amount of time. Starting salary listed will be increased if you are successful in moving to Manager. % of SC adds an extra £2.5ph on average.
Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - maintain relationships with students, agents and Universities to understand their needs. - Engage with offer holders through multiple communication channels. - you will be meeting with many students, parents, agents and universities every day. - Contributing to our rapidly growing UK and international marketing and sales strategies. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university. - Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Creates sales plans and recommends cost-effective sales practices. - Represent Escape Ilford College of Business Management at events and exhibitions as needed. - Serves as primary sales resource and helps address issues.
We are an ambitious and growing brand seeking a motivated, creative, and results-driven development manager to help lead and shape our growth strategy. This is a key role for someone who thrives in dynamic environments and enjoys turning ideas into reality. Key** Responsibilities:** · Lead the development and implementation of internal systems (app, website, CRM, product catalogue, staff accounts). · Coordinate branch expansion strategies and support the opening of new locations. · Oversee the planning and integration of updated menus, customer accounts, pricing, and promotions across all digital platforms. · Ensure all staff receive regular and up-to-date online training via the company platform. · Work closely with the founder to create and manage growth-focused operational plans. Monitor and improve the customer journey through both in-person and digital touchpoints. · Align financial reports, stock levels, and sales records within an integrated system. Requirements: · Experience in business development or operations management (hospitality or retail background preferred). · Familiarity with platforms like Shopify, WordPress, or custom CMS apps. · Basic understanding of accounting systems and customer relationship management tools (e.g., Xero, Zoho, or similar) · Ability to build and lead efficient teams, both locally and remotely · Strategic thinking combined with attention to detail and strong execution skills. · Strong communication skills and ability to work cross-functionally. What We Offer: · A chance to shape and scale a promising food and drinks brand across the UK · Direct collaboration with the founder in building a franchise-ready model. · Competitive salary + bonuses based on performance and growth milestones. · Opportunity for long-term leadership roles and potential equity or franchise participation. · A dynamic, supportive, and multicultural team environment
Join Our Revolution as the London Restaurant Sales & Relationship Manager Are you a dynamic, innovative sales professional with deep connections in London’s vibrant restaurant scene? Do you thrive on building authentic relationships and pioneering new ways to connect quality produce with culinary creativity? If so, we want you on our small, agile team at Produce Market. About Produce Market Produce Market is a B2B produce distribution platform designed to streamline the sourcing and delivery of fruit, vegetables, and herbs in London using a next-day delivery system. We’re not just another company—we’re a revolution in the UK’s produce market. Fresh funding has empowered us to reinvent how restaurants source high-quality, fresh ingredients at a lower cost. We leverage data-backed sourcing and algorithm-driven insights to eliminate market inefficiencies, creating a smarter, more efficient supply chain for our clients. ** Your Role - A Dual-Impact Opportunity** As our London Restaurant Sales & Relationship Manager, you’ll be the personable, trusted ambassador of our brand. In this dual-role position you will combine proactive field engagement with strategic account management to drive the transformation of restaurant supply chains. Working directly with a small, energetic team you’ll ensure that our innovative next-day delivery service delivers real value to every client. ** What You’ll Do** On‑Ground Engagement • Visit and connect with London restaurant owners and managers to introduce our transformative value proposition • Organise engaging demos, tastings and briefings that showcase the benefits of our cutting-edge delivery system Relationship Development & Account Management • Be the primary point of contact for a diverse portfolio of clients from charming independent eateries to bustling restaurant chains • Tailor solutions that address each client’s unique produce needs and operational challenges ensuring lasting partnerships Sales & Revenue Generation • Prospect, qualify and convert leads into loyal, long-term customers by managing the complete sales cycle • Drive business growth while aligning with our strategic pricing and volume discount models Feedback & Continuous Improvement • Gather and document customer insights to refine our products and processes using lean startup principles • Collaborate closely with cross-functional teams—marketing, operations, data analytics—to adjust strategies based on real-time market insights Collaboration & Coordination • Work hand-in-hand with our logistics and operations teams to guarantee that every promise, especially our next-day delivery commitment, is met with excellence • Share valuable field insights in regular team meetings to influence strategic adjustments and agile pivots **Who are we looking for?** We’re looking for a candidate whose attributes and experiences make them the perfect fit for this high-impact, relationship-driven role: • Local Restaurant Market Expert - You have a strong track record in London’s hospitality or restaurant sectors with established networks and a keen understanding of market trends • Relationship Builder - Your history of nurturing long-term business relationships and consistently closing deals sets you apart • Tech‑Savvy & Data‑Driven - You are comfortable using CRM systems and data analytics to drive decision-making, refine strategies and optimise conversion rates • Adaptable & Innovative - With a balance of experience and energy you thrive in fast-paced environments and are eager to experiment with new sales tactics • Customer‑Centric & Results‑Oriented - You’re committed to truly understanding your clients’ needs and your drive ensures you consistently exceed sales targets and KPIs • Team Player in a Small, Agile Environment - Working closely with a compact team means your voice matters. You’ll be part of an inclusive, collaborative group where your insights directly impact our evolution **What’s in it for you?** Compensation & Earnings • Enjoy a competitive base salary (£20,000–£36,000) complemented by a commission structure (10% per client in the first three months, then 5% for life) with uncapped on‑target earnings that can exceed £100k. Work Perks • Benefit from a company vehicle to ease your travel commitments and support your dynamic role. • Receive performance incentives like cash bonuses, extra bonus holidays and prizes for exceeding targets • Generous Leave • Benefit from statutory annual leave (5.6 weeks for full‑time employees with pro‑rate for part‑time) with holiday pay at your normal rate and provisions for leave accrual and carry‑over. If you’re ready to leverage your local expertise, drive transformative relationships and push the boundaries of what’s possible in London’s culinary scene we want to hear from you. ** ** Apply now and help us build a smarter, more efficient future for fresh ingredients in the restaurant industry.
Duties and Responsibilities: · Oversee daily store operations, ensure profitability, and manage teams effectively. · Managing inventory, compliance, and store operations to meet sales and operational goals. · Recruiting, training, and supervising staff while ensuring high performance and resolving conflicts. · Improving customer satisfaction through enhanced service and feedback handling. · Inform customers about discounts and special offers and managing budgets · Developing marketing strategies, analysing competitors, and planning for business growth. · Preparing financial reports, managing budgets, and ensuring cost efficiency. · Building supplier relationships and identifying opportunities for growth in the retail sector. ** Skills and Qualifications:** - Strong leadership and managerial skills. - Excellent communication and interpersonal abilities. - Ability to multitask and prioritize tasks effectively. - Bachelor &/Master’s degree or a related study and experience.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Chef de Partie to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. What we are looking for: - To be passionate about great food, quality ingredients and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Produce and present food in conjunction with the kitchen team, keeping abreast of current trends - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location
About Us: We are a warm and welcoming neighbourhood pub in the heart of Crouch End, known for our cosy atmosphere, curated menu of quality beers, independent wines, focused cocktails, and a strong emphasis on alcohol-free options. Partnering with an exceptional external food provider, we offer our guests a complete and memorable experience. On weekends, our venue comes alive with DJs, creating the perfect vibe for the community to enjoy. Role Overview: We are seeking a dependable and trustworthy Supervisor/Key Holder to support our General Manager. The ideal candidate will be responsible for opening and closing the venue, offering leadership and guidance in the GM's absence, and maintaining bartending/waiting duties. Key Responsibilities: - Supporting General Manager in day to day operations. - Maintaining high standards or cleanliness, hygiene and safety throughout venue. - Contributing to inclusive workplace culture that reflects our community values. - Helping to Identify opportunities to enhance profitability while maintaining quality and service. - Contribute to socials. - Occasional stock take to maintain smooth processes. - Develop relationships with regular patrons and actively engage with the local community. - Be the General Managers right hand. Experience & Skills: - Experience in a pub, bar or hospitality role. - Leadership and team management abilities. - Organisation skills, paying attention to detail. - Passion for a service, customer-facing role. Attributes: - A community-oriented individual with a warm, approachable demeanour. - Strong communication skills with a collaborative, team-focused mindset. - Flexibility to work evenings, weekends, and public holidays as required.
1. Head Chef (Indian Cuisine/Bangladeshi Cuisine) Location: 7 Middlesex St, City of London, London E1 7AA Salary: £31000-£38700 per year Job Type: Full-time Responsibilities: - Lead the kitchen team in preparing authentic and high-quality Indian dishes - Develop and update menus, ensuring innovation and consistency - Maintain high standards of food hygiene, safety, and presentation - Manage kitchen operations, inventory, and supplier relationships - Train and supervise junior kitchen staff - Ensure compliance with food safety regulations Requirements: - Proven experience as a Head Chef or Senior Chef in an Indian restaurant - Expertise in traditional and modern Indian cuisine - Strong leadership, organizational, and multitasking skills - Knowledge of health and safety regulations - Ability to work under pressure in a fast-paced environment - Eligibility to work in the UK (Sponsorship available if required) 2. Restaurant Manager Location:7 Middlesex St, City of London, London E1 7AA Salary: £31000-£38700 per year Job Type: Full-time Responsibilities: - Oversee daily restaurant operations, ensuring smooth service - Manage staff scheduling, training, and performance - Ensure excellent customer service and resolve any issues - Monitor financial performance, budgets, and cost control - Implement marketing strategies to boost business - Ensure compliance with health and safety regulations Requirements: - Proven experience as a Restaurant Manager or Assistant Manager in a hospitality setting - Strong leadership and communication skills - Ability to manage and motivate a team - Knowledge of Indian cuisine and dining culture is a plus - Business and financial acumen - Eligibility to work in the UK (Sponsorship available if required) How to Apply If you are interested in either role, please send your CV and a brief cover letter We welcome applicants from the UK and abroad—sponsorship is available for the right candidate. Don’t miss this opportunity to be part of a growing, passionate team!
Job Overview We are seeking a proactive and detail-oriented Business Support Manager to join our dynamic team. This role is essential in providing administrative support and ensuring the smooth operation of our office. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a knack for supervising teams effectively. You will play a pivotal role in managing various clerical tasks, human resources functions, and office operations. Duties - Must be able oversee and coordinate a variety of activities, providing input and support for key project management tasks as assigned by Director. - The lead role for record keeping, minute taking, briefing documentation, report writing and preparation of papers including draft agendas, draft papers/letters and draft minutes - Identify new business opportunities and market trends in the doors and windows materials sector and Support the sales team with market insights and product knowledge. - Analyse sales data, market trends, and customer feedback to identify areas for improvement. - Manage the company’s online presence, including website content, social media, and digital marketing campaigns. - Work with between the support team and the Assistant Director to appropriately delegate work and as an individual work independently of direct supervision in a large number of areas and Oversee daily office operations to ensure efficiency and productivity. - Should be able to single handedly lead role in the management and coordination of the service pressures as ratified by Service Leads within the Commissioning Team and liaise directly with contractors and suppliers in ensuring the components are kept up to date and on track with project processes. - Applicant shall be responsible for in supporting the operational and strategic functions of a company specializing in the wholesale of doors and windows materials. - He shall be overseeing business processes, improving operational efficiency, managing supplier and customer relationships, and ensuring smooth day-to-day operations. - Supervise and manage administrative staff, providing guidance and support as needed. Requirements Essentials - Must have a degree in Business or related degree or recognized Business training Certfications - Minimum of 5 years of mid-level management experience preferably in constructions industry or related industry - Excellent in oral and written business communication abilities to meet the needs of the post - Have an excellent knowledge of Microsoft excel, Powerpoint,Word, Ms Access to allow for the analysis of the data - Exposure to any other Customer or Sales Support technologies will be advantageous Desirable - It will be advantageous to be fluent in any South Asian languages especially Hindi and Punjabi - Demonstrable experience of partnership working, in particular the ability to develop and maintain working relationships with a wide range of stakeholders - Experience of working in a support function in project, client and support management environment If you are an enthusiastic individual looking to contribute to a thriving business environment while developing your career in management, we encourage you to apply for this exciting opportunity as a Business Support Manager. Job Type: Full-time Pay: Up to £40,000.00 per year Additional pay: Yearly bonus Benefits: Company pension Flexitime Free parking Schedule: Monday to Friday Willingness to travel: 25% (required) Work Location: Hybrid remote in England, CB23 6DP
Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector. • Proven ability to manage supplier relationships and negotiate procurement contracts. • Strong understanding of inventory management systems and order fulfilment processes. • Knowledge of pricing strategy, forecasting, and market trend analysis. • Excellent leadership and team management skills. • Strong analytical, planning, and problem-solving abilities. • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software). • Excellent communication and customer service skills.
Position: Shop Manager Location: 60 Springett Avenue Type: Full-time Key Responsibilities: - Oversee daily operations of the shop, ensuring smooth and efficient processes. - Manage staff schedules, training, and performance to maintain high customer service standards. - Monitor inventory levels, order stock, and maintain relationships with suppliers. - Ensure visual merchandising aligns with company standards and enhances customer experience. - Handle customer complaints, queries, and feedback professionally. - Track and analyze sales performance, identifying areas for improvement. - Implement promotional activities and marketing initiatives to boost sales. - Ensure the shop complies with health and safety regulations. - Manage cash handling, sales reconciliation, and financial reporting. Requirements: - Previous similar experience in retail management but not necessary OR willing to get 4 weeks of training for role - Strong leadership and organizational skills. - Excellent communication and interpersonal abilities. - Knowledge of inventory management and POS systems. - Ability to work under pressure and multitask. - Customer-focused with a problem-solving attitude. MUST REQUIREMENTS - Be able to load - unload stock and deliveries on weekend basis, take deliveries from warehouse - MUST HAVE FULL UK DRIVING LICENSE AND OWN CAR** - Be able to speak Hindi Language for day to day activities with directors of business
Nursery practitioner level 2 & 3 1. To plan educational activities using the curriculum of the Early Years Foundation Stage (EYFS) for guidance. 2. To help to set up for the daily programme and to help tidy away at the end of the session. 3. To act as a key person to a small group of children, liaising closely and building an effective relationship with parents/carers and ensuring each child’s needs are recognised and met. 4. To work in partnership with parents/carers and other family members. 5. To advise the Manager of any concerns, e.g. health and well-being of children, parents or the safety of equipment, preserving confidentiality as necessary. 6. To take action to support the setting to achieve and maintain a minimum good Ofsted rating at the next inspection. 7. To teach children, offering an appropriate level of support and stimulating play experiences. 8. To ensure that children are kept safe and that you understand when to follow child protection procedures. 9. To support meal times within the setting. 10. To actively participate at team meetings, supervision meetings and appraisal meetings. 11. To attend training courses as required and to take responsibility for personal development. 12. To keep completely confidential any information regarding the children, their families or other staff, which is acquired as part of the job. 13. To be aware of and adhere to all the setting’s policies and procedures : equality and diversity, health and safety, fire precautions, dropping off and collection of children, food safety, cleanliness of the setting, safeguarding, setting hygiene and whistleblowing. This is not an exhaustive list of the setting’s procedures]. 14. To ensure that adequate records are kept and updated regularly. 15. To promote the setting to current parents and potential customers. 16. To comply with the requirements of the General Data Protection Regulation.
The employee will be responsible for managing and operating a hairdressing business, overseeing day to-day operations, and ensuring high-quality service delivery. Key duties include hiring, training, and supervising staff, managing budgets, ordering supplies, and maintaining health and safety standards. The salon owner is also involved in marketing and promoting services, building customer relationships, and ensuring client satisfaction. Additionally, they may provide hairdressing services such as cutting, styling, and coloring. Business management, financial planning, and adhering to industry regulations are essential aspects of the role. This position requires strong leadership, organizational, and communication skills, along with a deep knowledge of the hairdressing industry.
· Responsible for overseeing day-to-day customer needs. · Serving as the primary point of contact for any issues that may arise, escalating as necessary. · Uphold high standards of service across all operations, promptly addressing any customer feedback. · Ensure all visitor preparations are completed and conduct daily inspections of visitor areas. · Report any maintenance or health and safety concerns promptly. · Demonstrate experience in effectively leading and managing teams in customer-facing roles. · Possess strong customer service skills and experience in customer-facing roles. · Develop customer loyalty programs to drive revenue and enhance client retention. Skills: · Demonstrated strong customer service skills in a customer- facing role · Proven experience in leading and managing successful teams in a customer-facing environment · Satisfactory levels of accuracy and attention to detail · Confident and articulate communicator with a strong focus on customer care · Skilled in building positive working relationships with both internal and external teams · Adaptable to changing environments and able to thrive in dynamic settings · Proficient in Microsoft Office and various file management. · Minimum Bachelor's Degree is essential in any field · Experience for 2-3 years in the same field is required
Job Title: Insurance Advisor Company: Supreme Financial Solutions LTD Location: United Kingdom (Self-employed, work remotely) About Us: Supreme Financial Solutions LTD is a network of experienced, professional, and talented individuals who provide exceptional customer experiences. We offer tailored financial solutions, including mortgages, commercial insurance, income protection, and more, to suit diverse client needs. As part of The Openwork Partnership, one of the UK's largest and longest-established financial advice and investment companies, we uphold the highest standards of compliance and client service. Role Overview: We are expanding our team and seeking motivated individuals to join us as Insurance Advisors. In this self-employed role, you'll have the flexibility to manage your own schedule while benefiting from a highly attractive, commission-based pay structure with weekly payouts. No prior experience is required, as comprehensive training will be provided. Key Responsibilities: Provide tailored advice on protection products, including life and critical illness cover, accident and sickness cover, and buildings/contents insurance. Engage with clients to understand their financial needs and recommend suitable insurance solutions. Build and maintain strong client relationships to ensure ongoing satisfaction and trust. Stay updated on industry trends and product knowledge to offer informed advice. Requirements: Excellent communication skills with a focus on active listening and empathy. Strong problem-solving abilities and a proactive approach to addressing client needs. Self-motivated and driven to achieve personal and professional goals. Ability to work independently and manage time effectively. What We Offer: Unlimited Earnings Potential: Your efforts are rewarded with a commission-based pay structure, allowing you to earn between £30K - £100K per annum. Flexible Working Hours: Control your own working day and be your own boss, allowing for a work-life balance that suits your lifestyle. Comprehensive Training: Access to first-class training and development programs to support your career progression. Supportive Team Culture: Join a warm, supportive, and friendly team that focuses on individual aspirations and maintains integrity in all interactions. Career Advancement: Opportunities to progress in protection, mortgages, or wealth management, with the potential to become an Area Sales Manager and lead your own team. How to Apply: If you're enthusiastic about starting a rewarding career in financial services and want to be part of a dynamic team, we'd love to hear from you.
We are seeking a motivated and dynamic Sales Representative to join our team in our Slough location! The ideal candidate will possess a strong drive for success and a passion for delivering exceptional customer service. As a Sales Representative, you will be responsible for building and maintaining relationships with clients, identifying their needs, and providing tailored solutions to meet those needs. This role requires excellent communication skills, time management abilities, and a keen understanding of sales processes.
KJM SUPERBIKES now have a rare opportunity for two Sales Executive to be a part of our successful team. Motorcycles and scooters are our passion, as the founding location of MotoGB we have a proud money can't buy history spanning over 30 years. This is a unique opportunity for a proven Salesperson that is driven to provide outstanding customer care. - Are you experienced in selling new and quality pre-owned vehicles, with an in-depth knowledge of motorcycles and expert in assessing pre-owned vehicles? - Are you dedicated to providing exceptional customer service and passionate about matching customers with their perfect bike? - Do you build strong lasting relationships with clients? - Can you create and share valuable content to the relevant target audience on social media? - *Can you work within a small team whose work ethic is "how can I help, nothing is too much trouble". - If so you could be working at our countryside location in Wrightington Wigan and, supported by the General Manager, be responsible for selling an iconic range of new motorcycles as well as premium quality used motorcycle stock, plus associated accessories, warranties and finance packages.
We are seeking a motivated and dynamic Sales Representative to join our team. The ideal candidate will possess a strong drive to succeed and a passion for delivering exceptional customer service. This role involves engaging with clients, understanding their needs, and providing tailored solutions to enhance their experience. If you have excellent communication skills and a knack for negotiation, we want to hear from you! Responsibilities Develop and maintain relationships with new and existing clients. Identify customer needs and provide appropriate solutions. Conduct presentations and product demonstrations to potential clients. Negotiate terms of sales and close deals effectively. Collaborate with the marketing team to align sales strategies with promotional activities. Maintain accurate records of sales activities and customer interactions in the CRM system. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Manage time effectively to meet sales targets and deadlines. Requirements Proven experience in a sales or customer service role is preferred. Strong communication skills in English, both verbal and written. Excellent organisational skills with the ability to manage multiple tasks simultaneously. Ability to drive results through effective negotiation techniques. Proficient in IT, including familiarity with CRM software and Microsoft Office Suite. Strong time management skills to prioritise tasks efficiently. A proactive approach to problem-solving and a willingness to learn. Join us as we strive for excellence in sales, providing our clients with unparalleled service while advancing your career in a supportive environment.
About the Role We are looking for a Purchasing Consultant to develop and manage procurement strategies for mainly luxury goods. The ideal candidate will have experience in procurement, preferably within the luxury sector, and Mandarin language proficiency to effectively liaise with East Asian clients. Key Responsibilities - Develop luxury goods procurement strategies to support the team in making well-informed purchasing decisions. - Establish and maintain strong supplier relationships, negotiate contract terms, and oversee supply chain management. - Identify and mitigate supply chain risks, implementing proactive strategies to ensure a seamless procurement process. - Conduct market analysis, gaining in-depth insights into consumer preferences and industry trends to refine procurement strategies. - Assist in managing procurement budgets, optimising cost control measures, and improving overall efficiency. - Maintain accurate procurement records, ensuring compliance with international trade regulations and relevant legal requirements. - Prepare purchase orders and coordinate with suppliers to ensure timely deliveries. - Stay informed about international trade policies, including tariffs and import regulations, to guarantee procurement compliance. - Deliver excellent customer service by assisting clients in selecting luxury goods and providing a first-class shopping experience, all while working towards sales targets. - Preference will be given to candidates who are proficient in Mandarin and can effectively communicate with clients from East Asia. What We Are Looking For A bachelor’s degree or higher in Business Management, Supply Chain Management, or a related field is preferred. At least two years of experience in procurement or sales, ideally within the luxury goods industry. Fluency in Mandarin to facilitate effective communication with East Asian clients. Strong data analysis skills, with the ability to develop cost-optimisation strategies and assess market trends. Proficiency in procurement software and Microsoft Office. Knowledge of international trade regulations and compliance requirements. Excellent negotiation, communication, and organisational skills. Ability to make quick, strategic decisions in a high-pressure environment and manage supply chain disruptions effectively.
We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.