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Branch Manager – Ware If you’re a decisive, commercially minded leader who enjoys responsibility, autonomy, and a hands-on, client-facing role, this is a standout opportunity to run and grow a well-established branch. We are recruiting on behalf of our client, an established industrial engineering business with a long-standing reputation, for an experienced Branch Manager to take full ownership of their Hertfordshire operations, in Ware. This is a senior, hands-on leadership role where you’ll run the branch as your own business—driving performance, developing people, and ensuring contracts are delivered safely, profitably, and to the highest standard. The Role You’ll have overall accountability for branch performance, reporting directly to the Operations Director and working closely with them on strategy, operations, and growth. Your remit will span finance, operations, sales, people management, and future expansion. This is a hands-on role—no two days are the same. The right candidate will also be client-facing, promoting the business, building relationships, and driving sales while managing the branch team. Key Responsibilities • Full responsibility for branch operations, performance reporting, and future planning, • Ownership of monthly and annual P&L, ensuring margins are maintained, • Oversight of factory and field operations, ensuring labour and resources are correctly allocated, • Working closely with sales and project teams to deliver contracts efficiently and profitably, • Managing internal and external sales activity to secure the right contracts at the right price, • Ensuring appropriate plant, transport, and investment are in place, • Leading on health & safety, quality, and environmental standards, • Full HR responsibility including recruitment, training, development, and performance management, • Identifying and driving opportunities for growth and expansionWhat We’re Looking For, • Minimum 5 years’ experience as a Branch Manager, • Experience within engineering, steel, or industrial doors, • Strong people leadership skills with a proven ability to build, motivate, and manage teams, • Hands-on approach with the ability to adapt to a fast-paced, varied role, • Client-facing skills with the confidence to promote the business and drive sales, • Commercially astute with solid financial and operational understanding, • Target-driven, eager, and motivated to grow the branch and the business, • Confident communicator, able to work effectively at all levels, • Strong customer relationship skills, • Full UK driving licenceWhat’s on Offer, • £65,000–£75,000 per annum, • Company car or car allowance, • Company pension, • Up to 25 days holiday per year, • Full support and backing from an experienced Operations Director

Made Smarter Made Smarter is a Department for Business and Trade (DBT) funded programme that focuses on boosting manufacturing SME productivity, growth and efficiency. It was launched in 2019 in the North-West of England and has since been rolled out across another five regions in the UK. The London Made Smarter programme launched in April 2025 and will be delivered by L&P in the Small Business Directorate. Purpose of the role The Senior Technology Adoption Specialist (Senior TAS) will manage SME outreach and engagement to ensure strong participation in the programme. They will be responsible for delivering high‑quality industrial digital technology (IDT) support, guiding SMEs through their adoption journey, and ensuring all activities meet the programme’s standards of excellence. They will: • Work with the Head of Small Business Programmes along with the Senior Programme Manager on programme planning, technical delivery, monitoring, reporting and stakeholder engagement, and the continuous innovation and improvement for the programme., • Be an ambassador for the programme, to build visibility with SMEs and potential collaborators across London boroughs and manage the relationship with relevant SME and industry networks., • Achieve programme KPIs related to technical adoption activity. Reaching target number of Registrations, Digital Adoption Workshops and Roadmaps, and Intensive Support., • Supporting programme KPIs to engage SMEs on Courses, Grants and Internships., • Manage a personal portfolio of manufacturing and engineering SMEs. Provide strategic digital transformation advice and create bespoke IDT adoption roadmaps., • Line manage, supervise and coach a team of Technology Adoption Specialists, ensuring high-quality delivery, performance management, and professional development., • Work with the Senior Programme Manager to deliver the Alumni activity, including sourcing expert speakers and identifying SME case studies, • Supporting the Marketing and PR team to increase visibility and reputation of London & Partners and the programme, such as identifying SMEs case studies and engaging in press opportunities where relevant., • The Senior TAS will operate all across London and will work from the L&P main office as well as remotely, including site visits to the business’ premisses of the SMEs supported. Leadership and Line Management • Lead, manage, and coach a small team of Technology Adoption Specialists to achieve programme KPIs and quality standards. Ensuring they have the right support to carry out their role., • Line management of the team of Technology Adoption Specialists, conducting regular one-to-ones, performance reviews, and team meetings to ensure a collaborative and high-performing culture, and identify training and development opportunities, • Work with the Head of Small Business Programmes and Senior Programme Manager ensure adherence to programme delivery plan; meeting timelines, budget and outputs., • Review and quality-assure client outputs such as IDT Roadmaps to ensure consistency and compliance with programme standards., • Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training/development activities to improve your people management and technical skills. Client & Programme Delivery • Manage a portfolio of SME manufacturing and engineering businesses, conducting diagnostics and designing bespoke IDT Transformation Roadmaps., • Be focussed on supporting your team to provide a quality and seamless customer service for SMEs., • Provide expert advice on adopting relevant digital technologies, drawing on experience in areas such as automation, AI, systems integration, or additive manufacturing., • Support businesses in applying for grant funding and internship applications; preparing investment documentation, and presenting to funding panels., • Facilitate workshops, training, and site visits to foster engagement and knowledge sharing., • Supporting the delivery of Alumni events. Identifying key themes to support SME needs, and speakers. Stakeholder Engagement & Networking • Represent London & Partners and Made Smarter London at industry events, conferences, and policy roundtables to promote the programme., • Build strong relationships with local manufacturing networks, innovation centres, academic institutions and experts across Digital Transformation, who we may collaborate with to enhance our programme offering to SMEs., • Work collaboratively with peer TAS across the Made Smarter Adoption group and delivery partners to align share best practice. Monitoring, Reporting & Continuous Improvement • Ensure accurate data capture and reporting in CRM and programme management systems., • Monitor progress against KPIs and funding requirements, providing regular performance updates to the Head of Small Business Programmes and Senior Programme Manager., • Work with the Head of Small Business Programme and Senior Programme Manager on continuous improvement of the programme, to optimise customer journeys, increase performance and efficiencies within programme., • Demonstrable experience leading and coaching teams in a technical, innovation, or SME advisory setting., • Line-management experience; setting objectives, performance management and professional development plans., • Proven track record of delivering successful IDT adoption or digital transformation projects in manufacturing or engineering contexts., • Experience working with SMEs to develop digital strategies, improve productivity, or access innovation funding., • Strong stakeholder engagement experience, ideally within business support, innovation ecosystems, manufacturing networks or government-funded programmes. Essential Skills • Proven experience of client and account management., • Strong leadership, people management, and mentoring abilities., • Excellent communication and relationship management skills across diverse stakeholder groups., • Skilled in diagnosing business needs and designing tailored digital adoption technology roadmaps., • Confident in presenting to senior stakeholders and representing programmes publicly, • Well-developed IT skills, including an understanding of computerised management information systems, spreadsheets, diary management, e-mail and CRM databases. Knowledge • Deep understanding of Industrial Digital Technologies (IDTs) and their application in manufacturing., • Strong links and knowledge of business networks across London’s manufacturing and industrial digital technology sectors., • At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match, • Knowledge of the UK business support landscape, innovation funding, and SME growth challenges., • Awareness of monitoring and reporting requirements for public-funded programmes., • Understanding of customer focused approach of working with businesses to foster engagement and encourage commitment to working towards economic development. Qualifications • Degree (or equivalent experience) in a relevant technical, engineering, or business discipline., • Project management, leadership, or coaching qualifications are desirable., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

About the Role We are recruiting an Account Manager to join a growing team of 30 account managers. This is an excellent opportunity for someone at the start of their career, including recent graduates, who has strong customer service skills and some office experience. The role focuses on relationship management and supporting an existing portfolio of clients—with no sales involved. Regular face‑to‑face client meetings are an important part of the role. A company car is provided. Hybrid working is available after probation. Key Responsibilities • Build positive, lasting relationships with clients, • Manage and develop an existing client portfolio, • Deliver excellent customer service, • Attend client meetings as required Ideal Candidate We are looking for someone who: • Is a natural rapport builder with a positive and enthusiastic approach, • Has excellent customer service skills, • Is numerate and confident using Word and Excel (GCSE Maths Grade B/Level 6), • Can resolve issues efficiently, • Has strong presentation skills, • Holds a full driving licence This role is particularly suitable for: • Individuals at the early stage of their career, • Graduates seeking their first client‑facing role, • Candidates with some office experience looking to progress What’s on Offer You’ll join a relaxed yet professional team that provides ongoing training, development, and excellent employee benefits. Employees also receive a day off on their birthday. Perks & Benefits • £26k salary + company car, • £3k annual bonus (£750 per quarter), guaranteed for year one, • Pension scheme, • Long service awards, • 37‑hour working week (with an early finish on Fridays), • Generous company pension scheme*, • Employee discounts and savings*, • Hybrid working after probation Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in

Company Profile Why Join Us? This is more than a maintenance role-it's an opportunity to be the guardian of our client's brand and the first impression for every visitor. You'll play a visible, valued part in creating exceptional spaces that reflect world-class standards. Job Title: Branch Enhancement Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to join the team located in John Lewis & Waitrose Partnership locations nationwide. Role Overview Join CBRE as a key ambassador for our client's brand and site excellence. In this enhanced role, you will ensure that every aspect of the client's environment reflects the highest standards of presentation, safety, and operational excellence-delivering a workplace that embodies the client's brand values and supports exceptional experiences for all visitors and staff. Key Responsibilities: Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client's premises to meet and exceed brand expectations. Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly. Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence. Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality. Ensuring all customer facing areas are immaculate and ready to impress. Take ownership of minor projects and upgrades that enhance the client's environment and brand image. Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct. Use digital tools to track, report, and communicate progress, ensuring transparency and accountability. Role Summary: Ensure maintenance tasks are completed within agreed timescales Liaise with Clients representatives with respect to maintenance & repair tasks Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works Repairs floor and wall coverings Responsible for ceiling tile repairs and replacements Responsible for other building and installation works as required Accountable for all elements of show site standards and brand excellence Utilise PDA to complete works, key communications & updates Undertake minor projects works Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line manager, including (not exhaustive), jet washing, decoration, pot hole repairs etc. Experience & Skills: Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments. Strong understanding of brand standards, site presentation, and the importance of first impressions. Excellent communication and client relationship skills. Proactive approach to compliance and health and safety standards Ability to work flexibly, including outside standard hours for events or urgent needs. Technologically literate and experience with digital reporting tools

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