Trabajos customer relationship manager en TwickenhamCrear alertas

We are looking for an experienced, driven and commercially minded Sales & Compliance Manager to join our growing same-day and special delivery business. This is a key role combining business development, customer relationship management and operational compliance. You will be responsible for growing our customer base and revenue while ensuring the business continues to operate safely, professionally and in line with relevant UK transport, driver and regulatory requirements. The successful candidate will be confident winning new business, developing existing accounts and identifying opportunities within sectors where time-critical delivery is essential. At the same time, you will take ownership of our compliance processes, ensuring our drivers, vehicles, documentation and operational procedures meet the required standards. Location Heathrow Salary £40k + 1% commission £45k + 2% Commission Sales 70% Compliance 30% Petrol allowance Duties Include: Sales & Business Development Identify and develop new business opportunities across the UK. Generate leads through telephone, email, networking, referrals and targeted prospecting. Build and maintain strong relationships with existing customers. Prepare quotations, tenders and commercial proposals. Negotiate rates and service agreements while protecting company margins. Identify opportunities to increase customer spend. Maintain an accurate sales pipeline and provide regular reports on activity and performance. Work closely with operations to ensure customer requirements can be delivered efficiently. Meet agreed sales, revenue and customer retention targets. Compliance & Operational Standards Take ownership of the company's day-to-day compliance processes. Maintain accurate driver and Office staff compliance records. Ensure appropriate driver documentation, licences, checks and training are maintained. Monitor vehicle/driver documentation (Insurance, Driving licence checks) Conduct regular compliance audit. Ensure company procedures are followed across the operation. Maintain appropriate records and evidence for audits. Work with management to implement corrective and preventative actions. Keep up to date with relevant UK transport, road safety, employment and regulatory requirements

We’re partnering with a fast-growing Chinese automotive company to hire a CRM role. • You will be responsible for covering after-sales complaint handling, CRM platforms, and call centre operations., • Automotive experience is highly desirable., • Open to speaking with candidates who enjoy building structure, improving processes, and driving customer satisfaction at scale.

A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. Your role within the team: • We are looking for an experienced Amazon Paid Media Manager to own and scale our Amazon advertising across the UK and European marketplaces., • This is a commercial growth role, not simply a campaign optimisation role. You will be responsible for turning media investment into incremental revenue and profitable growth, balancing lower-funnel conversion with the need to build new customer demand., • You will have significant ownership of our Amazon 3P business through Seller Central, working across Sponsored Products, Sponsored Brands, Sponsored Display and DSP., • The ideal candidate understands that scaling an Amazon business is not achieved by simply increasing spend or protecting ROAS. They know how to identify where incremental investment will genuinely create growth, when paid media is simply capturing existing demand, and how to use the full Amazon funnel to expand the customer base. Key Responsibilities: • Amazon growth strategy develop and execute the paid media strategy across UK and EU marketplaces, aligned to revenue, profit and wider commercial objectives., • Scale 3P brands on Amazondemonstrate a track record of taking consumer brands from existing scale to materially higher revenue through Amazon., • Full-funnel mediamanage and connect AMS and DSP, using lower-funnel media to capture demand and upper-funnel investment to create new demand., • Budget & investment decisionsallocate investment based on expected incremental commercial return, not simply historical ROAS or ACoS., • Incrementalityunderstand the relationship between paid and organic sales, identify cannibalisation, and determine where additional media is genuinely incremental., • Performance analysisbuild clear commercial views of spend, gross sales, paid sales, organic sales, TACOS, ROAS, conversion, customer acquisition and incremental growth., • Campaign architecture & optimisationbuild, restructure and optimise campaigns across Sponsored Products, Sponsored Brands, Sponsored Display and DSP, including targeting, bidding, budgets, placements and search-term strategy., • Amazon 3P ownership confidently operate within Seller Central and understand the relationship between advertising, retail readiness, pricing, promotions, availability, content and conversion., • Growth opportunitiesuse search, category, competitor and customer data to identify opportunities to increase traffic, conversion, ranking and category penetration., • Testing & learningestablish clear hypotheses, test them, quantify the commercial impact and scale what works., • Cross-functional leadershipwork with commercial, brand, content, supply and agency partners to ensure media strategy supports the wider Amazon business. This job description is not intended to be exhaustive and may be amended to meet business needs. Desired Skills and Experience: • 4+ years hands-on Amazon Advertising experience, ideally managing significant budgets across multiple marketplaces and proven experience scaling consumer brands on Amazon 3P, rather than purely managing mature accounts for efficiency., • Strong experience across Pacvue and Ads Console managed Sponsored Products, Sponsored Brands, Sponsored Display, DSP and AMC., • Commercially minded and comfortable challenging the assumption that higher ROAS automatically means better performance., • Strong analytical skills - able to move from campaign-level data to commercial conclusions and investment recommendations., • Understands incrementality, paid vs organic sales, TACOS and marginal return on investment., • Comfortable managing ambiguity and making investment decisions where there isn't a perfect data set., • Able to distinguish between activity and impact: what changed, why it changed, what commercial outcome it created, and whether it can be scaled., • Experience with tools such as Pacvue, Helium 10, Jungle Scout or equivalent., • Strong communicator who can confidently present recommendations and challenge agencies or stakeholders where the data doesn't support the proposed strategy. The person we're looking for You are commercially curious, analytical and obsessed with finding the next source of incremental growth. You don't just report that ROAS went from 1.2x to 1.4x, you want to know why, whether the improvement is sustainable, what it means for total business growth, and where the next €1 of investment should go. You understand that Amazon growth requires more than buying more bottom-funnel traffic. You know how to build demand, capture demand and scale both together. Benefits: • 🏢 H&H Group offers flexible, hybrid working. Our current office days are Tuesday, Wednesday and Thursday., • 🧘 ClassPass Membership (37 credits per month), • 🏋️ On-site Gym, • 🌴 25 Annual Leave days per year + 4 H&H Days + 1 work birthday (after 1 year), • 🛍️ 40% discount for UK Brands, • 💰 Pension, • 🏥 Health Insurance, • ❤️ Life Insurance, • 🦷 Private Dental Insurance, • 📞 EAP service, • 🐶 Dog-friendly office. H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together.We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award-winning teams - we are currently recruiting for a Deputy General Manager to join our team in Sunbury .Location: Sunbury , Chertsey Road, Sunbury-on-Thames, Middlesex, TW16 7LNWorking Pattern: Monday - Friday, 40 hours per week, 07:00am - 15:30pm, Fixed term contract for up to 18 monthsRate of Pay: £48,600 per annumKey Responsibility:Front of House OperationsTake ownership of the daily Front of House operation, ensuring the service runs smoothly and professionally.Maintain high standards across all customer-facing areas throughout the day.Ensure opening, service and closing procedures are completed correctly.Ensure all service areas are fully prepared, well presented, clean and appropriately stocked.Respond quickly to operational issues and escalate to the appropriate manager where required.Support hospitality, events, meetings and additional services across the site as required.Customer ExperienceLead by example and ensure every customer receives a warm, professional and consistent experience.Build strong relationships with customers and understand their needs and expectations.Proactively engage with customers and gather feedback to identify opportunities to improve the service.Deal with customer queries and complaints professionally, taking ownership through to resolution.Create a strong service culture within the team.Team LeadershipLead, motivate and support the team on a daily basis.Conduct daily team briefings and ensure colleagues understand service priorities, events and expectations.Ensure all team members are fully trained and confident within their roles.Manage recruitment, onboarding, training and development of the team.Manage performance appropriately and provide regular coaching and feedback.Ensure rotas and staffing levels are appropriate for business requirements while maintaining effective labour control.Manage absence, annual leave and employee matters in line with company procedures, escalating where required.Client RelationshipsBuild a positive and professional relationship with the client and key stakeholders on site.Support client meetings, site visits and events where required.Act quickly on client feedback and ensure agreed actions are completed within the required timescales.Commercial Performanceachieving site sales, labour and financial targets.Identify opportunities to increase sales, customer engagement and participation.Support promotions, pop-ups, supplier activations and other initiatives to drive footfall and revenue.Monitor waste, stock levels and product availability to support effective cost control.Ensure appropriate controls are followed for cash handling, till procedures and financial processes.Health, Safety & ComplianceEnsure all Front of House operations are delivered in line with Health & Safety, Food Safety and company requirements.Ensure cleaning schedules, temperature checks and other required documentation are completed accurately and on time.Maintain excellent standards of cleanliness, presentation and food hygiene.Ensure team training and compliance records remain up to date.Proactively identify and report hazards, maintenance issues and operational risks.What's in it for you?Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.Personal Development and Training opportunitiesFree parking onsiteFree shuttle service from Feltham to siteLife assurance schemePension schemeHoliday allowanceAccess to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical OpinionEye careA great wellbeing strategy - including access to our Employee Assistance Programme, salary financeFamily friendly supportRegular social events and communication with our leadersA holiday purchase schemeVolunteering daysProfessional subscriptionsRecognition schemes and people awardsLong service awardsAccess to some great high street discount vouchersTPBN1_UKTJ

Company:Impact Nationwide Recruitment is an innovative recruitment company with a unique outlook. We are a well- established company who can boast an enviable client base. This is an excellent opportunity for someone looking for a career where they are recognised, appreciated and rewarded! If you are excited by the prospect of an uncapped earning potential and want to work with a quirky, fun, family orientated small team then please get in touch!The Opportunity:· We are looking to expand our team an add a dedicated Recruitment Consultant· You will be managing a vast database of existing candidates as well as working with an established client base.· The role will include interviewing candidates, discussing their requirements and talking through relevant job roles and managing the interview process· The opportunity to generate new business with brand new clients is also a key attribute for this role· A huge majority of your time will be spent on the telephone engaging with people and clients all over the UK· The role is based in an office Monday to Friday (8am-5.30 M-T and 8am-3pm F)What we look for:· Excellent communicator with impeccable relationship building skills· Established sales skills, telephone based in any field or industry however, preference given to those within a recruitment or similar field· A hunger to earn money· Super dynamic and outgoing attitude· The position is all about the person, if you can show a winning attitude, resilience and a passion/ interest for sales, this role is perfect for you!Please contact Mike Strutton at Impact Nationwide Recruitment LtdDue to the vast volume of applications we receive, it is impossible to respond to everyone. Should you wish to discuss your application directly, please contact me.About Impact Nationwide LtdImpact Nationwide Recruitment is recognised as a key player within the Construction and Showroom recruitment arena placing people in sales, administration, commercial and project jobs enabling our established team of consultants to become experts in their field!At Impact Nationwide, we specialise in placing a varied range of personnel at all levels up to Director across the UK. The roles our sector specialist teams recruit for include: sales executive jobs, national account manager jobs, business development manager jobs, field sales jobs, retail sales manager jobs, project manager jobs, interior design jobs, designer jobs, installation manager jobs, customer services jobs, marketing manager jobs, product manager jobs, brand manager jobs, showroom jobs, branch manager jobs, sales admin jobs, admin jobs, director jobs, and export jobs.The Construction sector includes: Plumbing, Kitchens, Bathrooms/ Sanitaryware, Appliances, Kitchens, Accessories, Tiles, Flooring, Fabrics, Wallcoverings, Building Materials, Interior building products, Exterior Building Products, Facades, Roofing, Glazing systems, Doors, Drainage, Tools, Timber, HVAC, Renewables, Security and Electrical.The Showroom sector includes: Bathrooms, Kitchens, Appliances, Flooring, Tiles, Accessories, Furniture and Lighting.TPBN1_UKTJ

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defence UK (BDUK) are recruiting for a Manager to lead a team to deliver key proposals, growth and governance across Chinook and Apache programmes. As the Vertical Lift Senior Integration & Future Programmes Manager you'll lead all aspects of programme performance and have line management responsibility for the core team of project managers and PMO's. The role will support the Vertical Lift Leadership team in the mobilisation of new programmes, drive strong governance and ensure functional excellence and best practices are employed across the growing portfolio. This role also has oversight and accountability to deliver complex improvement projects to ensure sustainment services are executed flawlessly for our front line customers. The ideal candidate will have a track record of successful programme delivery with first-class leadership and motivational skills to deploy programme leadership to a cross functional leadership team. They must be able to inspire outstanding work from team members with a range of experience and technical abilities. Other requirements include excellent interpersonal, communication and time management skills, with a strong knowledge of functional disciplines and experience of managing supply chain partners. This position requires a subject matter expert in programme and project management with extensive experience in leading large, complex international programmes in order to ensure we deliver against our customer commitments. They should have experience in managing a portfolio of projects and demonstrate the detailed prioritization and problem solving in a dynamic programme environment. This position will hold a senior level relationship within the customer community and must be able to set expectations, manage and influence customer stakeholders. A proven work history is required in a programme management environment and in executing complex programmes, ideally with a background in managing programmes within the Defence and/or Aerospace/Training sector and more specifically Rotorcraft. The ideal candidate will already be familiar with a wide range of specialized process tools, and materials, including Microsoft Word, Excel, PowerPoint, Project, SharePoint and Boeing or industry recognised systems to manage risks, issues & opportunities, contracts, change processing and estimating. • Leads execution of complex programme management execution activities across a portfolio of projects, • Responsible for leading a cross functional leadership team (PM and Support Functions) in a matrix organisation., • Leads programme financial business reviews and hold P&L responsibility for assigned portfolio., • Implements and maintains established processes for executing Programmes across multiple work packages (Technical, AC Maintenance, Material, Training), • Prevents and resolves complex problems, • Integrates the implementation of the Programme Management Best Practices. Implements customer and programme communication and contact plans., • Builds high performing teams to achieve business and customer objectives, • Builds and maintains strong relationships with key customers and stakeholders, adopting a partnering approach to deliver commitments in support of the Armed Forces, • Leads Continuous Improvement of the Programme Management best practices, • Designs and streamlines models and processes, • Selects, evaluates and applies company standards, policies and procedures, • Establishes high level professional networks and customer / supplier rapport to facilitate company objectives and customer satisfaction., • Partners in the development of business unit strategy and achievement of long term strategies; reviews business needs identified by business management, • Leads development of the programme architecture and top level plans for a programme., • Develops programme organizational work structures, top level programme and execution plans. Identifies key programme level horizontal and vertical integration interfaces between major activities teams suppliers partners and customers., • Decision Making – Deals effectively with a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; and determines action needed., • Gaining Commitment - Serves as a role model in describing expectations, goals, requests, or future states in a way that provides clarity and excites interest., • Collaboration - Works effectively and cooperatively with team members and fellow project team leaders, other employees and external customers. Establishes and maintains good working relationships by actively involving less experienced employees and/or other project team leaders and external customers and helping them feel valued, appreciated, and included in discussions., • Communication - Clarifies purpose and importance; stresses major points; follows a logical sequence. Frames complex messages in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience., • Developing Relationships - Develops & maintains professional & productive relationships as the officially-designated Boeing point of contact to the external customer., • Customer Focus - Anticipates Customer needs. Considers how complex project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve complex problems; Provides enterprise level thought leadership on resolving customer concerns and issues. Maintains exemplary levels of Customer Satisfaction., • Continuous Improvement & Lean - Serves as an organizational expert on the review and improvement of complex, enterprise-wide, multi-national processes to correct shortfalls and implement improvements, • Problem Solving - Develops solutions to problems that require a high degree of ingenuity, creativity, and innovation. Develops solutions to unique challenges that may serve as precedent for future decisions., • Analytical Skills - Skill and ability to collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the business unit level., • Project Leadership - Ability to effectively lead execution of a project (e.g., new business proposal) through tailored utilization and integration of Boeing or industry recognized best practices pertaining to Integrated Business Acquisition, Programme Management, Project Management and Supply Chain Management Best Practices., • Project & Programme Management - Extensive and specialized knowledge of Programme and Project Management theory, concepts and principles (e.g., risk and opportunity management, change management, critical path methodology, project scope and change management, resource estimating and management lifecycle)., • Programme Management Best Practices - Extensive and specialized knowledge of Boeing or equivalent industry recognized Programme Management Best Practices and theory., • International Traffic in Arms Requirements - Knowledge of US ITAR requirements. This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer: • Competitive salary and annual incentive plans, • Continuous learning: You’ll develop the approach and skills to navigate whatever comes next, • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way, • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs, • 23 days plus UK public holidays and a Winter Break between Christmas and New Year!, • Pension Plan with 10% employer contribution, • Company paid BUPA Medical Plan, • Short Term Sickness: 100% pay for the first 26 weeks!, • Long Term Sickness: 66.67% of annual salary from 27th week, • 6x annual salary life insurance, • Learning Together Programme to support your ongoing personal and career development, • Access to Boeing’s Well Being Programs, tool and incentives, • Excellent parental leave options are available! Applications for this position will be accepted until Oct. 27, 2026 This is not an Export Control position. Relocation assistance is not a negotiable benefit for this position. This position requires the ability to obtain United Kingdom Security Check. Employer will not sponsor applicants for employment visa status. Not a Shift Worker (United Kingdom) We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews. #J-18808-Ljbffr

Senior Business Development Manager – Submarines Permanent At BMT, we believe people do their best work when they have the freedom to balance their professional and personal lives. We understand that everyone’s circumstances are different, so we’re always happy to discuss what flexibility might look like for you. While we can’t guarantee every request, we will always listen and explore options that support both you and the needs of the role. United Kingdom Flexible, with routine travel to BMT offices expected. Local, regional and international travel as required, including travel to customer, MOD, naval base, industry and partner locations associated with the UK submarines enterprise. Please note that this role requires Developed Vetting (DV) security clearance. Applicants must be sole British nationals and will normally need to have resided in the UK continuously for at least the last 10 years to meet clearance eligibility requirements. BMT is dedicated to solving some of the most important engineering challenges of our time. Our people use their technical excellence to deliver practical, meaningful solutions that make a real difference. We are committed to building a safer, more efficient, and more sustainable future. Diversity, equity, and inclusion are central to our mission, shaping our culture and supporting our purpose. Learn more about us at www.bmt.org. • Private Medical Insurance (including family cover), • Enhanced Pension, • 18 weeks’ enhanced maternity pay (after 1 year’s service), • Family‑friendly policies, • Inclusive and supportive culture, • Annual Wellbeing Fund for hobbies and personal interests, • 26 days' annual leave plus bank holidays, • Holiday trading, • Retail and lifestyle discounts, • Professional subscriptions paid We are seeking an experienced and commercially driven Senior Business Development Manager – Submarines to lead growth across BMT's UK submarines portfolio. Working within our Future Business team, you will play a key role in shaping and securing strategic opportunities across the full submarine lifecycle, including AUKUS/SSN-AUKUS, Dreadnought, Astute, in-service support, infrastructure, safety, assurance and nuclear enterprise programmes. With a strong understanding of the UK defence and submarine landscape, you will develop and maintain senior relationships across the Ministry of Defence, Submarine Delivery Agency, Navy Command, Defence Nuclear Enterprise, Royal Navy stakeholders and industry partners. You will identify, qualify and shape new opportunities, building a high-quality pipeline that supports both short‑term order intake and long‑term sustainable growth. Working collaboratively across technical, programme, commercial and capability teams, you will lead capture activities, develop compelling customer propositions and position BMT for success in a highly regulated and strategically important market. You will use market insight, customer knowledge and commercial judgement to influence investment decisions, capability development and growth strategy. This is a high‑profile role offering the opportunity to shape the future of BMT's submarines business while contributing to some of the UK's most significant and complex defence programmes. You are an accomplished business development professional with deep knowledge of the UK submarines sector and a strong understanding of the defence, nuclear and maritime landscape. You will bring established relationships across government, MOD, the Submarine Delivery Agency, Navy Command, Royal Navy submarine stakeholders and industry partners, together with the ability to identify, shape and secure strategic growth opportunities in complex, safety‑critical environments. You combine strong commercial acumen with strategic thinking, using market insight, customer understanding and competitor awareness to translate ambiguity into clear business priorities and actionable growth plans. Experienced in working within matrix organisations, you are skilled at influencing senior stakeholders, building alignment across cross‑functional teams and leading opportunity capture activities from early engagement through to successful bid submission. You will have excellent communication and relationship‑building skills, with the credibility and confidence to represent your organisation externally and engage effectively with customers, partners and senior leaders. A track record of developing high‑quality pipelines, delivering sustainable growth and creating winning propositions within defence, aerospace, maritime or similarly regulated sectors would be highly advantageous. Most importantly, you are a collaborative and resilient individual who thrives on delivering results, coaching others and building trusted relationships, while demonstrating the professionalism, judgement and integrity needed to succeed in a strategically important market. #J-18808-Ljbffr

eXPD8 are excited to be recruiting for a District Team Leader based in the New Malden You will look after area the South West London and North East Surrey borders. Weekly hours: Minimum 30 hours per week. Availability: Monday to Friday, with occasional weekend work required to meet business coverage needs. • Team supervision: £14.25 per hour, approximately 18 hours per week., • Client merchandising: £12.85 per hour, approximately 12+ hours per week. The District Team Leader is responsible for delivering operational plans across a defined district. This role leads day-to-day execution, supports Display Representatives, and ensures client activity is completed safely, consistently and to the required standard. The role provides visible leadership, coaching and support to field-based colleagues, while helping the Regional Field Manager maintain strong performance, clear communication and reliable delivery What you will do • Lead day-to-day district activity so client work is completed safely, on time and to the right standard., • Plan schedules and allocate field resource using Wixxy and other tools., • Support, coach and communicate with Display Representatives so they are confident and effective in role., • Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed., • Monitor delivery, resolve issues early and escalate risks where needed., • Build strong working relationships with Client Services, central teams and the Regional Field Manager., • Keep plans, records and administration accurate and up to date., • Support new initiatives and suggest practical improvements to ways of working. What You will need • Strong planning, organisation and time management skills., • Ability to lead, motivate and coach field-based colleagues., • Clear and confident communication skills., • Strong relationship-building skills with internal and external partners., • Retail, merchandising or customer service experience., • Confident using mobile and desktop systems for scheduling, reporting and communication., • Full driving licence and access to a vehicle. eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it. Based in or around the New Malden area and ready for your next role? Apply today! JBRP1_UKTJ

Job Description /n Competitive salary plus /n Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre. Ensure that the Centre targets and business objectives are achieved Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals Ensure the team is motivated, recognised and incentivised Create Personal Development Plans, monitor progress and provide developmental or corrective support where required Create a Manpower Plan for your centre and put a succession plan in place Create and maintain a customer centric culture in the business Maintain a high level of customer satisfaction via the team Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations Analyse internal and external market data to develop an understanding of the potential sales opportunities Work to achieve agreed business plan and budget controlling costs within agreed parameters including Gross Margin levels Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty) Maintain an effective relationship with all stakeholders Ensure the overall security of the stock and premises Requirements What are we looking for? Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment A passion for providing a great customer service experience and the automotive industry Possess the ability to communicate effectively and build strong relationships with key stakeholders Be experienced at devising strategies and implementing plans The ability to provide an exceptional customer service experience Ability to plan strategies and activities to grow and develop a business Be sales focussed and results orientated Have a high degree of IT literacy and a proficient user of MS Office Management experience TPBN1_UKTJ

My client is one of the worlds best known consumer goods businesses with a market leading product portfolio and a truly global presence. They are looking to continue to grow their Global online share and presence and are looking to hire a Senior E-Commerce Manager - Amazon EU to help achieve this. Senior E-Commerce Manager - Amazon EU - Responsibilities: Manage relationship with Amazon at a Pan EU level and create strategies to driving consumer consumption and establish best practices for product selection, marketing & media activation & promotional investment. Work closely with account managers of existing eCommerce strategic partners to build business plans that will e-commerce sales growth, focusing on product availability, pricing and shopper marketing Provide coaching, leadership and mentoring to team members Deliver 3 and 5 year strategic plans Develop an understanding of the eCommerce maturity, capabilities and opportunity within the region Work closely with cross functional teams including sales, trade marketing and channel teams to identify e-commerce opportunities. Identify and develop plans for new pureplay and multichannel eCommerce accounts. Identify opportunities to improve product presence on partner websites including product detail page improvements, images, videos and rich content etc Establish strong relationships with e-commerce executives and managers at key accounts. Drive the execution of joint business plans for key eCommerce partners Analyse channel performance and competitive position and use finding to influence future strategy Monitor & track performance at a local level on a monthly basis Evaluate competitive market and customer analytics and integrate future e-commerce strategy. The successful candidate will be an experienced Customer Marketing, Trade Marketing and E-Commerce Manager with extensive experience of Amazon, ideally at a Pan EU level. You will ideally have worked in the FMCG, CPG, Manufacturing or brand side sectors. You will have a demonstrable track record of driving change and strategic thinking as well as a high degree of credibility. You will have first class commercial, leadership, channel development and stakeholder management skills as well as excellent relationship building skills. Position Senior E-Commerce Manager - Amazon EU Salary - £75-80k plus bonus and benefits package Location London (hybrid working) Contact Charlie Allen TPBN1_UKTJ

Relationship Manager sought to manage and grow a portfolio of SME clients, focusing on customer relationships, portfolio growth, and adherence to regulatory standards.

Are you passionate about ensuring customer satisfaction and fostering strong relationships? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we want YOU to join our client as Customer Service Manager. Customer Relationship ManagementAct as the primary escala

Purpose of the Role: To provide assistance to the account manager for the external and internal development of the nominated customers in accordance with the strategic and tactical plan established by the Management Team, including quality and efficiency improvements linked to specific Customer/Account Plans. To provide the customer service and operational organizations with daily support within the organization and network in terms of execution of agreed plans and customer specified demands. To build and maintain a relationship with nominated customers, locally, regionally and globally. This is a Mon to Fri Role 9-530pm Salary up to £44 Location - Heathrow Duties Include: • Responsible for effective/efficient working practices with the customers., • Constantly looking to improve margins (reduce costs – increase profits), • All day to day operational activities for named account, • Oversee and manage SLA and contracts between us and client to ensure customs compliance at all times., • Responsible for extensive reporting including monthly customs reports, • Execution of strategic plans to develop and maintain long-term partnership with the customer and their nominated stakeholders., • Attend meetings on and off site to develop relationship with customer and other stakeholders, • Working with supply chain management teams where applicable., • Control over customer interactions in the form of volumes, revenues, and also profitability. All of these are measured on a monthly basis Must Have: • Experience in commercial and customer service activities with a proven success record, • In-depth customs knowledge including customs badge systems, • Well experienced in the freight forwarding and logistics industry, • Excellent communication and language skills (English) The individual should have a minimum of 5 years senior level freight and customs experience, as well as be familiar with the principles and practise of freight and supply chain management, with strong knowledge on customs regimes Working knowledge of the international transportation and customs is vital. Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences

Line Up Aviation is working with a leading aviation client who is looking to appoint an A Licensed Engineer to join their maintenance operation at London Heathrow Airport. This is a permanent opportunity working a 5-5-4 shift pattern covering nights. The successful candidate must hold a UK CAA Category A Licence and have hands-on maintenance experience. Role: A Licensed Engineer Salary: Upon Application Location: Heathrow Hours: 40 hours a week - 5,5,4 - Nights Only Responsibilities: Maintain acceptable airworthiness, safety, and performance standards in their delegated areas of responsibility while striving to uphold customer OTP record. To uphold the terms of any authorisation gained as required by the Head of Compliance ensuring the highest quality standards of work carried out by themselves and staff under their control. To ensure the accomplishment of maintenance within responsible area using manpower and resources in the most efficient and cost-effective manner. To aid in ensuring all relevant Station, EASA and CAA regulations are met. To ensure all H & S issues are assessed and brought to the attention of the Station Manager. Responsibility to ensure all company and legal requirements regarding aircraft/component inspection and production documentation are duly complied with. To ensure a good relationship is established and maintained between all line station personnel and interfacing departments. To aid the Customer Airlines on-time performance record. To maintain awareness of all H & S obligations and responsibilities. To aid good communication being established and maintained across their shift and interfacing departments. To keep Customer MOC informed at all times about the serviceability and maintenance condition of the aircraft. Maintain an awareness of the latest Technical Instructions, NTE's and Procedures from all sources. At the beginning of each shift, be conversant with any ongoing problems, and aid the Shift Leader to maintain an accurate shift Log throughout the duty period. To carry out tasks as detailed by the Shift Leader and Station Manager Ensure vehicle and ground equipment checks are completed and certified to comply with CAP 642 requirements.Essential Experience & Qualifications Effective Management, development, and motivation of the team UKCAA A Licence - Essential UK Driving Licence - Essential Responsibility to ensure all company and legal requirements regarding aircraft/component inspection and production documentation are duly complied with. To maintain a working knowledge of maintenance procedures ensuring strict adherence while carrying out line work tasks. To maintain acceptable airworthiness, safety, and performance standards in their delegated areas of responsibility. Responsibility to maintain a high standard of written daily maintenance handovers. To ensure the accomplishment of maintenance and inspection tasks within responsible area using resources in the most efficient and cost-effective manner.If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Susanne Howe-Smith at Line Up Aviation - susanne.howe- Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow

Business Development Manager £48,000–£53,000 DOE + up to £600 per month car allowance Monday–Friday | 37.5 hours per week | Flexible start & finish times An established and highly regarded independent fleet solutions business is looking for an experienced Business Development Manager to join its growing commercial team. This is a consultative B2B sales opportunity focused on developing new relationships, understanding customer requirements and delivering tailored fleet solutions across cars, LCVs, HGVs and specialist vehicles. With a broad portfolio covering fleet management, funding, maintenance, vehicle hire, accident management, duty of care, vehicle conversions and downtime management, the business is able to offer customers a genuinely comprehensive fleet proposition. The Role of the Business Development Manager / Business Development Executive / Business Development Lead Identify and develop new business opportunities within the fleet and automotive sector Build strong relationships with senior decision-makers and fleet stakeholders Understand customer operations, challenges and commercial objectives Develop tailored fleet solutions that deliver operational and financial value Manage opportunities through the full sales cycle, from initial contact through to contract award Build and maintain a strong pipeline of prospective customers Prepare and deliver compelling presentations and commercial proposals Work closely with internal teams to ensure proposed solutions meet customer requirements Maintain accurate CRM records and provide regular pipeline and activity updates Develop long-term commercial relationships and identify further opportunities for growth What we're looking for from the Business Development Manager / Business Development Executive / Business Development Lead Ideally, you will have: Previous experience in fleet, automotive, leasing, contract hire, rental, transport or a related B2B environment A demonstrable track record of generating and converting new business Strong commercial and negotiation skills Experience engaging with senior stakeholders and decision-makers A consultative approach to sales rather than a transactional one The ability to understand complex customer requirements and develop appropriate solutions Excellent communication, presentation and relationship-building skills Strong organisation and pipeline management A proactive, self-motivated approach Full UK driving licenceBenefits 25 days' annual leave, increasing to 30 days with service Sickness pay 4% pension scheme Life Assurance – 3.5x salary Private healthcareThe Big Attraction A senior-level B2B fleet sales opportunity offering a strong basic salary, £600 monthly car allowance and the opportunity to develop new business across a comprehensive fleet solutions portfolio. So, if this exciting role is of interest, please apply today

TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre. Ensure that the Centre targets and business objectives are achieved Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals Ensure the team is motivated, recognised and incentivised Create Personal Development Plans, monitor progress and provide developmental or corrective support where required Create a Manpower Plan for your centre and put a succession plan in place Create and maintain a customer centric culture in the business Maintain a high level of customer satisfaction via the team Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations Analyse internal and external market data to develop an understanding of the potential sales opportunities Work to achieve agreed business plan and budget – controlling costs within agreed parameters including Gross Margin levels Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty) Maintain an effective relationship with all stakeholders• Ensure the overall security of the stock and premises Requirements What are we looking for? Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment A passion for providing a great customer service experience and the automotive industry Possess the ability to communicate effectively and build strong relationships with key stakeholders Be experienced at devising strategies and implementing plans The ability to provide an exceptional customer service experience Ability to plan strategies and activities to grow and develop a business Be sales focussed and results orientated Have a high degree of IT literacy and a proficient user of MS Office Management experience

TERRITORY SALES MANAGER – DENTAL TECHNOLOGY | UK & IRELAND Progress Recruitment is currently working with a leading global dental technology business to recruit an experienced Territory Sales Manager to drive growth across the UK & Ireland. This is an exciting opportunity for a commercially driven sales professional to take ownership of sales and relationships within the dental imaging / medical device sector, developing distributor partnerships while also engaging directly with dental practices and clinical customers. TERRITORY – UK and Ireland. Base: New Malden, London – OFFICE ATTENDANCE MOST DAYS with travel to customer sites and exhibitions (UK and International) on occasion. This is predominantly an office-based role… Package - Salary: £33,000 – £48,000 DOE Commission: £5,000 – £10,000 Car Allowance: £4,800 Meal Allowance: £3,900 Permanent | Full-time THE ROLE Reporting to the Senior Sales Manager, you will play a key role in growing revenue and market share across the territory. A major focus of the position will be dealer and distributor development – building strong commercial relationships, providing product and sales training, conducting joint customer visits and helping partners maximise opportunities. You will also have the opportunity to work directly with dental practices, managing opportunities from initial lead through to demonstration, evaluation, presentation and close. KEY RESPONSIBILITIES • Develop and execute a strategic territory plan across the UK & Ireland • Grow revenue, market share and customer penetration • Identify, onboard and develop distributor/channel partners • Deliver product and sales training to distributor teams • Conduct joint sales visits and customer meetings • Manage opportunities from lead generation through to close • Deliver product demonstrations, presentations, trials and customer training • Build and maintain a strong sales pipeline and accurate forecasts • Monitor competitor activity and provide market intelligence • Work collaboratively with Sales, Marketing, Customer Service and Sales Operations • Support national campaigns, events and customer programmes WHAT WE'RE LOOKING FOR We're interested in speaking with sales professionals who can demonstrate: • 3–5 years' successful sales (internal or external) experience, ideally within dental, medical devices or capital equipment • A proven track record of achieving or exceeding sales targets • Experience managing distributors, dealers or channel partners • Strong consultative selling, negotiation and relationship-building skills • Confidence presenting and demonstrating products to both clinical and executive audiences • Excellent communication, organisation and commercial skills • Experience using CRM systems and a data-driven approach to territory planning • A full UK driving licence and willingness to travel extensively PARTICULARLY INTERESTING Experience or knowledge of dental imaging, including CBCT, panoramic or intraoral systems, would be highly advantageous, as would an understanding of the UK & Ireland dental dealer landscape. WHY CONSIDER IT? This is a genuine opportunity to join a growing dental technology business in a role where you will have significant responsibility for developing the territory, strengthening channel partnerships and directly influencing commercial growth. The package includes 22 days' annual leave plus public/bank holidays, 5% employer pension contribution, car and meal allowances, commission potential and additional company benefits. INTERESTED? Progress Recruitment specialises in the recruitment of sales, clinical and commercial professionals across the medical device and dental sectors. If you're an experienced dental or medical device sales professional and would like to explore this opportunity confidentially, please get in touch

️ Business Development Sales Manager | Construction £40,000 to £60,000 depending on experience + 7.5% to 15% commission 5 days in the office initially | Hybrid potential after probation We are working with an established and growing construction business on an exciting hire for multiple Business Development Sales Managers. They are looking for commercially driven sales professionals with a strong track record in new business and some experience within the construction sector. The role covers: • Identifying and converting new business opportunities • Building and developing relationships with new and existing clients • Growing revenue across the construction market • Managing and developing your own sales pipeline • Understanding customer requirements and providing tailored solutions • Working towards sales targets and taking ownership of your commercial performance You will likely have: • Around 5 years' sales experience • Some experience within construction, building materials or a related sector • A strong background in business development and winning new business • Experience selling B2B into construction companies, contractors, builders, developers or similar • A commercially driven and target-focused approach • Strong communication and relationship-building skills The package offers a competitive salary based on experience, alongside a strong 7.5% to 15% commission structure. The role is initially office-based 5 days a week, with potential for greater hybrid flexibility following probation. If you're looking for a genuinely commercial sales role where you can build relationships, win new business and have strong earning potential, this could be worth a conversation. Interested? Apply now

SGB Account Manager – New Sales Salary: £40,000 plus commission, car scheme and a fantastic benefits package Working Hours: 40 per week, Monday to Friday Location: Covering M3 / M4 / Inner M25 corridor Commission Access to a fantastic car scheme 25 days annual leave plus bank holidays Competitive pension 4x basic salary life assurance An opportunity to join Scania as a key member of our dedicated team of regional Account Managers. You will be at the heart of Scania GB’s growth, specialising in the sale of new trucks to both new and existing customers. You will enjoy building relationships with our customers and finding solutions that best suit their needs. You will play a key role in growing the Scania brand throughout your territory, identifying, contacting and building relationships with prospective customers and collaborating with colleagues throughout the network to ensure Scania deliver the very best service possible. A desire to pro-actively meet with customers, going out of your way to ensure you understand their needs is an essential aspect of this exciting role. In this role you will: Pro-actively identify, contact and meet with prospective customers throughout your territory. Build relationships with existing customers, looking to continually improve the service they receive and positively impact their desire to choose Scania. Understand the needs of our customers and prospective customers, going out of your way to ensure they are presented with the best option available. Work with the broader regional teams to deliver an exceptional service at every stage of the sales process. Work with excellent attention to detail, keeping order books and multiple systems up to date, ensuring customer information is accurate and live. Promote the Scania brand values at every opportunity and ensure a quality customer focus is maintained Drive to meet and exceed sales targets through prospecting, relationship building and negotiation. You are: Trustworthy – operating with integrity in all they do. Tenacious – determined to meet and exceed sales targets. Organised – able to manage your time and workload effectively, comfortable working independently, your drive, self-motivation, and organisation will enable you to manage your time to its optimum. Passionate – someone cares about the job they do, and the positive impact you can have on our customers and their businesses. Experienced – experience within a sales environment is essential. If you are interested in this opportunity, please apply today. Closing Date: 07.10.26 Next steps: If you like the sound of this position, please apply today. A member of the Scania Recruitment team will contact you to discuss your application. If you are successful at that stage, you will be invited to have a conversation with the hiring manager. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Salary: £30,000 - £35,000 per annum basic salary + commission | Expected OTE circa £75,000 per annum Role: Full-time, Monday to Friday, 9.00am – 5.30pm Location: Office (Thames Ditton) & Field based We are looking for an experienced Business Development & Relationship Manager to join our team. This role would suit someone with previous experience as a Business Development Manager, Sales Manager, Account Manager, Relationship Manager or Estate Agency/Property Account Manager, ideally within a property, maintenance, construction or similar service-based environment. Salary & Earning Potential This is a highly commission-driven role offering significant earning potential, with expected on-target earnings of approximately £75,000 per annum. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are looking for a commercially focused Business Development & Relationship Manager who will take ownership of winning new business and developing strong, long-term customer relationships. You will identify opportunities, build relationships with prospective customers, develop tailored service proposals and convert opportunities into new accounts and revenue. Job Role: Take ownership of the sales process from initial prospecting through to securing new customers. Identify and develop new business opportunities within the property and estate agency sector. Build strong relationships with prospective customers and understand their individual requirements. Sell the company's plumbing, heating, maintenance and wider property services. Develop tailored commercial proposals and quotations, working with operational and technical colleagues where required. Lead negotiations and confidently overcome objections to secure new business. Clearly communicate the company's services, capabilities and points of difference. Maintain consistent follow-up and ensure opportunities progress through the sales pipeline. Build long-term relationships that generate repeat business and account growth. Achieve agreed new-business, revenue and account-growth targets. About you: Experience within property, estate agency, maintenance, construction or a similar service-based sector Proven experience in business development, sales or relationship management A confident, personable and commercially focused approach Strong ability to build relationships and develop new business Comfortable prospecting, making approaches and converting opportunities Confident negotiating and handling objections Excellent communication and presentation skills Highly organised, persistent and disciplined with follow-ups Target-driven with a genuine desire to win new business and grow accounts The Benefits: Generous commission Company events On-site parking Opportunity for progression Could you be our Business Development & Relationship Manager? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present

We are looking for an experienced, driven and commercially minded Sales & Compliance Manager to join our growing same-day and special delivery business. This is a key role combining business development, customer relationship management and operational compliance. You will be responsible for growing our customer base and revenue while ensuring the business continues to operate safely, professionally and in line with relevant UK transport, driver and regulatory requirements. The successful candidate will be confident winning new business, developing existing accounts and identifying opportunities within sectors where time-critical delivery is essential. At the same time, you will take ownership of our compliance processes, ensuring our drivers, vehicles, documentation and operational procedures meet the required standards. Location Heathrow Salary £40k + 1% commission £45k + 2% Commission Sales 70% Compliance 30% Petrol allowance Duties Include: Sales & Business Development • Identify and develop new business opportunities across the UK., • Generate leads through telephone, email, networking, referrals and targeted prospecting., • Build and maintain strong relationships with existing customers., • Prepare quotations, tenders and commercial proposals., • Negotiate rates and service agreements while protecting company margins., • Identify opportunities to increase customer spend., • Maintain an accurate sales pipeline and provide regular reports on activity and performance., • Work closely with operations to ensure customer requirements can be delivered efficiently., • Meet agreed sales, revenue and customer retention targets. Compliance & Operational Standards • Take ownership of the company's day-to-day compliance processes., • Maintain accurate driver and Office staff compliance records., • Ensure appropriate driver documentation, licences, checks and training are maintained., • Monitor vehicle/driver documentation (Insurance, Driving licence checks), • Conduct regular compliance audit., • Ensure company procedures are followed across the operation., • Maintain appropriate records and evidence for audits., • Work with management to implement corrective and preventative actions., • Keep up to date with relevant UK transport, road safety, employment and regulatory requirements

My client are a small independent Housing Developer specialising in building luxury property in London & the surrounding areas. I am currently looking for an experienced Customer Service Manager to join a team of coordinators, operatives & reporting to the Head of Customer Service. You will need experience dealing with defects, completions, you will need to have worked in a customer facing role previously & your CV will need to demonstrate longevity & a stable employment profile As a Customer Service Manager you will be required to: • Lead an on site team of customer care coordinators & operatives, • Ensuring all customer service queries are directed to the relevant person or dealt with, • Deal with escalated complaints, • Monitor defects & update the system, • Track customer issues and closing them off once dealt with, • Deal with handovers with customers & performing home demonstrations, • Promoting a good working relationship with site teams If you are interested in applying for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London Office