Customer relationship manager jobs in BicesterCrear alertas

Department: Retail Reports to: Store Manager Hours: 40 Hours (including weekends and Bank Holidays as required). Our Values: • Every day the energy, creativity and passion of Manolo permeates through our business., • We believe in the artist and the artisan; we are innovative while still protecting our heritage., • We strive for timeless beauty and quality craftmanship., • We celebrate curiosity and believe in working proactively and being solution focused., • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence., • We believe in making people smile. Purpose: To provide an excellent client experience and service. To develop long-lasting client relationships. To assist in the smooth operation of the Store. To optimise the client experience and ensure that all sales opportunities are optimised. Responsibilities: Sales generation and target focus: • Communicate feedback on best sellers, slow sellers, missed sales opportunities and customer requests to the Store Manager., • Achieve and exceed personal objectives/KPI’s as set by Store Management., • Record and update sales performance, such as WSR, Sell Throughs, product feedback, trade feedback. Client experience and relationship building: • Develop strong, long-lasting, commercial relationships with clients, establishing a regular client base to ensure all sales opportunities are optimised., • Provide exceptional client experience and service., • Provide personalised and timely after sales service to clients, dealing effectively with client complaints., • Demonstrate high level of product knowledge (telling the story, features and benefits etc.) and coach other team members. Operational excellence: • Prepare and maintain stock on the sales floor, following Manolo Blahnik visual guidelines and standards., • Assist with regular stock takes., • Assist in the end of day procedures, such as cashing up., • Assist with the preparation of sales events., • Assist in stock deliveries from the warehouse ensuring that the stock is checked in an efficient manner., • Maintain high back of house standards such as stock room, stock security etc., • Maintain and assist in the creation of an enjoyable and respectful work environment. Any other tasks as requested. Skills and Experience: • Client Experience: Proven experience in delivering excellent customer service, preferably within a retail environment., • Team Player: ability to work effectively in a group to develop productive working relationships., • Network: Ability to converse with a diverse range of people at all levels and build relationships and network easily, both internally and externally., • Solution focused: Thinking of answers and solutions to problems., • Ambassador: Representing Manolo Blahnik products and values with passion., • Excellence: High level of finesse and excellence required in delivery of all tasks, with strong attention to detail., • Languages: Fluent English required, additional languages would be beneficial. Our Commitment to Diversity, Equality and Inclusion: Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions. If you need reasonable adjustments at any point in the application or interview process, please let us know. Our Benefits: • 4 pairs of Ambassador Shoes per year., • 50% Friends and Family Discount., • 33 days of annual leave per calendar year., • Option to buy an additional 5 days holiday., • Pension Contribution., • Private Medical Insurance., • 2 Executive Coaching Sessions per year., • Enhanced Family Friendly Policy., • Workplace Nursery – salary sacrifice based childcare scheme., • Cycle to work scheme., • Employment Engagement Calendar.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Boutique Manager to join our new Boutique in Bicester Village tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As a Boutique Manager, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. • Sales Excellence & Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising in the Boutique • Relationship Management: Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively. Provide regular reports on sales performance and relevant activities. • Leadership and Motivation: Exemplify positive leadership qualities and promptly address any challenges within the team. Clearly communicate expectations and provide onging support and guidance. Collaborate with relevant parties to ensure the success of promotional initiatives. This role is responsible for every aspect of the day-to-day management of the Creed Boutique, achieving sales and service targets to achieve a standard of luxury retail excellence. ✂Line of Reporting Reporting directly to the Sales & Education Manager, the Boutique Manager is to ensure a seamless and exceptional customer experience. ✂Key Personal Qualities We are looking for individuals who: • Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector, • Exceptional leadership abailities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Are highly organised team players with effective communication skills., • Demonstrate ability to exceed sales targets and drive business growth., • Strong organisational skills and proficiency in administrative tasks., • Familiarity with retail industry regulations and compliance standards., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in our Creed Boutique in Bicester Village. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Customer Relationship Manager - Care Home Hours:40 hours per week Salary: £40000 per year plus uncapped commission Location: Rayleigh, Essex, SS6 9XH Are you a target-driven sales professional with a passion for high-end service? Join a prestigious, industry-leading care home team to drive occupanc

Design and deliver successful programmes of customer engagement and relationship building across the Ecclesiastical UK business, to ensure customer satisfaction and retention, and to build customer loyalty. Customer and broker relationship management experience and evidence of successful customer re

As the Portfolio continues to grow, they are recruiting a Customer Relationship Manager to oversee a group of flex workspace customers requiring primarily remote relationship management, with occasional site visits. Minimum 2 years' experience in a customer-facing operational role (flex workspace, o

Design and deliver successful programmes of customer engagement and relationship building across the Ecclesiastical UK business, to ensure customer satisfaction and retention, and to build customer loyalty. Customer and broker relationship management experience and evidence of successful customer re

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Develop and maintain customer relationships on a day-to-day basis with all key stakeholders. Serve as

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Customer Relationship Management Manager. As the CRM Manager, you’ll take ownership of the full CRM function and play a pivotal role in developing how the brand communicates, nurtures, and retains its customer base. CRM MANAGER (E-COMMERCE / SUBSCRIPTIONS).

Are you ready to lead CRM strategy for a global law firm and make a real impact on client relationships? This is an exciting opportunity to join a forward-thinking team and drive data-driven business development across international markets.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

As part of the Marketing Team, the CRM & Engagement Manager will contribute to customer occupancy targets by expanding the MyWorkspace ecosystem for existing and prospective customers and partners. A key objective is to drive both digital and physical engagement through well‑designed CRM journeys

Customer Relationship Management Manager. We’re working with a leading international gaming operator who are looking to hire a CRM Manager to join their growing team. With a strong presence across the UK and international markets, they offer both sportsbook and casino products and pride themselves

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. The role requires expertise in account management within the iGaming sector and a customer-first approach. Join our dynamic te

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. Barchester is recruiting a Customer Relationship Manager to join their prestigious care home team. The Customer Relationship Manager will be responsible for managing enquiries to improve conversion rate

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions.