Trabajos customer relationship manager en Newcastle Upon TyneCrear alertas

Account Manager Newcastle/Edinburgh Hybrid Up to £55,000 depending on experience. Are you a relationship-driven Account Manager with a passion for technology and growth? Join a fast-growing software consultancy where you’ll play a key role in shaping client partnerships and driving real business impact across a diverse portfolio. About the Role This is more than just account management — it’s an opportunity to own and evolve client relationships in a business that thrives on innovation. You’ll be at the heart of customer success, developing long-term strategies, unlocking growth opportunities, and ensuring exceptional delivery across every touchpoint. What’s in It for You • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Flexible working and remote options, • Contributory pension scheme, • Private healthcare (BUPA), • Paid certifications and clear progression pathways, • Choice of MacBook Pro or Windows laptop What You’ll Be Doing • Build and nurture strong, lasting client relationships, • Drive account growth through strategic upselling and expansion, • Own account performance, including financials and forecasting, • Monitor client satisfaction and proactively resolve challenges, • Deliver insightful reporting to support innovation and decision-making, • Collaborate with internal teams to continuously improve service delivery, • Engage directly with clients across the UK and internationally What We’re Looking For • 3+ years’ experience in account management (IT or digital consultancy preferred), • Strong commercial awareness and experience managing account performance, • Proven ability to influence stakeholders at all levels, including C-suite, • Confidence in presenting proposals and leading client discussions, • A proactive, fast-paced mindset with a focus on results, • Experience with enterprise clients (financial services, public sector, or multinational organisations is a plus) Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.

What are we looking for The Cosentino team is looking for a Business Development Manager to cover North East England. You will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what they are looking for in order to achieve their short-and long-term expectations to ensure delivery of the best of our services, generate demand, through appropriate care and service to the different sales channels for the company: knowledge of the kitchen, and the stone industry is desirable. A willingness to work with K&B stores, Fabricators and interior designers to generate leads. What you will do You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive and profitable relationship for both sides. In order to be a successful Retail Sales Manager with us you will work with different segments: Sales Customer Service Business Intelligence What you need to succeed Professional Experience • 3+ years of sales or field merchandising experience, • 2+ years of proven capacity to interact with multiple levels within all faces with commercial industry projects. Knowledge • Experience with Customer database, Salesforce preferred., • Stone fabrication or distribution experience Academical Background Desired: • Bachelor’s degree in Business or related field What we do offer You will develop your career in the world leader in the production and distribution of innovative surfaces for architecture and design, the Cosentino Group being responsible for the projects all around North East England. *Company car + sales bonus included + Health insurance. About Cosentino At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. The Opportunity: Reporting to the London EA Manager, the Executive Assistant will provide executive level administrative support to up to 3 Partners. The position is a hybrid role with a minimum of 60% based in our Newcastle office with the other 40% working from home. Hours are 9:00am-6:00pm (including one hour lunch break). Key Responsibilities: Daily administration (60%) • Maintain diaries for Partners, scheduling internal and external meetings, conference calls, video conferences, communicating with clients and infrastructure staff as appropriate., • Coordinate travel and accommodation, book cars, rail tickets, etc., • Prepare letters, proposals and other documents., • Prepare monthly timesheets and expense reports for each assigned Partner., • Assist with greeting clients, booking and setting up meeting rooms and organizing catering., • Assist in organization of Partner files and offices., • Assist the Marketing Department with the coordination of customized mailings. Client development (30%) • Understand Partner’s key client and sales goals and support them by:, • Maintain list of contacts and business activities in address book and CRM database., • Track and maintain sales activity/pipeline (e.g. who we have called upon, how far the discussions have progressed, what we have promised by when, and follow-up with Partners as necessary)., • Proactively spot clients that haven't been called upon and/or who need follow-up; arrange meetings accordingly., • Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")., • Develop excellent rapport with client assistants to further develop the client relationship., • Execute requested follow-up calls for client mailings., • Become familiar with the Practice themes and Oliver Wyman ‘products’ to develop confidence in setting up meetings with clients. Team Support (10%) • Provide coverage for EAs when out of the office to ensure seamless support to Partners, • Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm., • Provide training and support to new EAs., • Provide occasional Office Services (OS) support as needed to ensure seamless day-to-day operations, • Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team. Experience required: • Minimum of three years’ experience working in an administrative or customer service position., • Experience in management consultancy, financial services, and/or a similar professional services industry a plus. Skills and Attributes: • Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards, • Excellent verbal and written communication skills and able to deal with people at all levels across a multicultural environment., • Poise and judgment, • Ability to maintain and respect confidentiality, • Proactive team player who has experience of and has enjoyed working as part of a team. Willing to offer assistance when there is down time., • Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description, • Self-starter, quick study, confidence and ability to work with little guidance, • Ability to take constructive feedback in stride and incorporate feedback quickly., • Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment., • Methodical, organized, excellent attention to detail and stickler for accuracy., • Flexible attitude, hard-working and results driven., • Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman. Technical Skills: • Good Word, PowerPoint and Excel skills., • Working knowledge of Outlook, a plus., • Knowledge of CRM systems, a plus. Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Internal Technical Sales Engineer Industrial Electrical Control & Automation\n\nNegotiable Salary Package, Pension, and other benefits.\n\nOur Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.\n\nAs the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.\n\nIn order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.\n\nKnowledge and Experience\n\n * GCSE Maths and English (or equivalent)\n\n * None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)\n\n * Good working knowledge of Microsoft Office and data entry systems\n\n * Full clean driving licence\n\n * Experience in similar sales /customer service environment.\n\n * Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.\n\nPost codes used are for advertising purposes only.\n\nTo register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly.\n\nWe work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.\n\nRise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales

Business Development & Relationship Manager - Newcastle\n\nManpower are exclusively working with a prestigious client in Newcastle who are looking for a Business Development & Relationship Manager to engage on a project until July and potentially longer. This position will suit somebody who is a confident sales professional, happy to promote services to Executives and Business Leaders while valuing excellent Customer Service and having an analytical mindset. \n\nApplicants will ideally have Education and/ or Apprenticeship experience. \n\nThis position is available to start ASAP so we encourage applications without delay. \n\nJob Responsibilities\n\nIdentify and develop new business opportunities to expand the company's client base within the {city} region and beyond.\nBuild and maintain strong, long-lasting relationships with existing clients, ensuring high levels of customer satisfaction and retention.\nDevelop and implement strategic plans to achieve sales targets and maximise revenue growth.\nConduct market research to identify emerging trends, competitor activities, and potential areas for expansion.\nCollaborate with internal teams to tailor solutions that meet client needs and enhance service delivery.\nPrepare and deliver compelling presentations and proposals to prospective clients.\nNegotiate contracts and agreements, ensuring favourable terms for both the company and clients.\nMaintain accurate records of sales activities, pipeline, and client interactions using CRM systems.\nRepresent the company at industry events, networking functions, and conferences to enhance brand visibility. \n\nRequired Skills & Qualifications\n\nProven experience in business development, sales, or client relationship management within a professional services environment.\nExcellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.\nStrong negotiation and presentation skills, capable of closing deals effectively.\nSelf-motivated with a proactive approach to identifying opportunities and overcoming challenges.\nExperience using CRM software and other sales tools to manage pipelines and client data.\nRelevant qualifications such as a degree in Business, Marketing, or related fields are preferred.\nKnowledge of the Apprenticeships sector and local market dynamics in Newcastle is advantageous.\nAbility to work independently and as part of a team, demonstrating adaptability and resilience. \n\nTake the Next Step in Your Career\n\nIf you are a driven professional with a passion for building relationships and expanding business opportunities, we want to hear from you. Apply today to join a forward-thinking organisation committed to your professional growth and success

An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. \n \nBASIC SALARY: £55,000 - £60,000 \n \nBENEFITS: \n· OTE £70,000 \n· Company Car \n· Group Pension \n· Mobile & Laptop \n· 26 Days Holiday \n \nLOCATION: Northern England \n \nCOMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford \n \nJOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nWe are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. \n \nYou will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. \n \nKEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nAs our Sales Manager, you will; \n· Lead , inspire and develop a high-performing sales team through coaching and mentoring \n· Foster a culture of continuous learning, professional development and accountability \n· Drive collaboration and motivation, ensuring a strong results-orientated team dynamic \n· Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business \n· Implement a value proposition-based selling approach to differentiate offerings and drive successful \n· Develop and implement a national sales strategy aligned with business objectives \n· Set and track key sales KPI's, ensuring alignment with revenue and growth targets \n· Build and maintain strong relationships with key customers and stakeholders \n· Act as a trusted advisor, ensuring customer needs are met with tailored solutions \n \nPERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nTo be successful in your application for our Sales Manager role, you will; \n \n· Ideally a proven track record of field based sales leadership and coaching experience \n· Have experience in business development and account management \n· Have experience in value proposition sales - this is essential \n· Possess knowledge of capital equipment sales would be an advantage but not essential \n· Have strong negotiating and closing skills \n· Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes \n \nThis role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. \n \nWe want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. \n \nTHE COMPANY: \n \nPart of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). \n \nWe pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. \n \nWhy join this Company? \n \n· The opportunity to join a very large multinational organisation \n· We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group \n· This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture \n· A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. \n \nIt is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager \n \nINTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n \nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n \nREF: IP18461, Wallace Hind Selection

Area Sales Manager - Northeast (Field-Based)\n\nSalary: £53,000 + Performance Bonus | Company Car Provided\n Location: Northeast England | Hybrid/Field-Based Role\n Contract: Permanent\n\nAbout the Company\n\nJoin a global market leader in industrial process instrumentation and measurement solutions. With over 100 years of innovation, this family-owned business supports industries including oil & gas, water & wastewater, energy, chemicals, food & beverage, marine, and life sciences. Operating in 100+ countries with 4,000+ employees worldwide, they're renowned for engineering excellence, innovative products, and long-term customer partnerships.\n\nThis is a chance to work with cutting-edge technologies that help industrial clients improve efficiency, safety, and sustainability.\n\nThe Role\n\nWe're looking for a proactive and results-driven Area Sales Manager to take ownership of the Northeast territory (NE, DH, SR, DL, TS, YO, HU, DN). You'll manage existing accounts, build long-term relationships, and drive new business growth in key sectors.\n\nYou'll have the freedom to:\n\nOwn your territory and set your sales strategy\nDevelop and expand relationships with both regional and global accounts\nIdentify and win new business opportunities\nWork closely with marketing to follow up on leads\nReport and forecast performance while providing insights on market trendsThis is a high-autonomy role with excellent support, giving you the opportunity to make a real impact on business growth.\n\nWhat We're Looking For\n\nProven field sales experience in technical or industrial sectors\nStrong negotiation, communication, and relationship-building skills\nSelf-motivated with a track record of consistently achieving or exceeding sales targets\nONC in Electrical/Instrumentation or similar; Engineering degree desirable\nFull UK driving licence \n\nWhy This Role?\n\nCompetitive salary + performance bonus - reward your results\nCompany car provided\nHybrid working - balance home office and field visits\nCareer growth - work for a global, innovative business with long-term prospects\nComprehensive benefits - private medical, life assurance, health cash plan, pension, paid birthday leave, and more \n\nThis is your opportunity to join a prestigious, market-leading company and take your career to the next level in field sales.\n\nAlso Known As: Regional Sales Manager, Field Sales Manager, Territory Manager, Technical Sales Manager, Industrial Sales Manager, Business Development Manager - Industrial, Account Manager - Technical Solutions, Northeast Sales Manager, Key Account Manager - Industrial\n\nImpact Recruitment are a recuitment agency wokring on behalf of our client

Business Development Manager, Newcastle (Hybrid)\n\n£35k - £50k, depending on skills, qualifications, and experience.\nOur client is a rapidly growing and award-winning software house working in the engineering and renewables sector. They are looking for a Business Development Manager from either a Renewables (Wind, Solar, etc.), Software / SaaS or Sales / Business Development background, or a combination of all three.\n\nThe role has customers ready to purchase the software on a global basis. Your role is to follow up on these leads as well as approach further companies and stakeholders in this space, developing these relationships, leading to sales which are typically for long contracts.\n\nJoin a modern inclusive, diverse and forward-thinking workplace who have a strong female representation along with agile working practices.\n\nWhy join our client in the role of Business Development Manager?\n\n * Hybrid role based out of Newcastle (perhaps in the office once a fortnight, negotiable)\n\n * Shape a net zero future (also get a “Net zero bonus” potentially)\n\n * Negotiable salary between £35,000 and £50,000\n\n * Honesty, integrity, trust, and a shared pursuit of excellence\n\n * Ideas are valued, collaboration is key, and innovation can thrive\n\n * Career and skills development\n\n * Railcard reimbursement\n\n * Travel to conferences with potential to present\n\n * Company performance bonuses and enhanced sick pay\n\n * Assistance with professional membership support\n\nThe role of Business Development Manager :\nWe are looking for a forward and original thinking Business Development Manager who understands engineering, ideally offshore, and if you have software experience that would be amazing but not mandatory.\n\n * Team based and collaborative\n\n * Commercially aware and enjoy building relationships with internal and external stakeholders\n\n * A thorough knowledge and understanding of the offshore wind sector would be amazing\n\n * Potential for a global customer base who would purchase longterm-subsciptions.\n\nKey responsibilities and accountabilities for the role of Business Development Manager :\n\n * Make sales of subscription-based products and services\n\n * Build and maintain strong relationships with key customers and stakeholders\n\n * Find and maximise potential sales opportunities\n\n * Take ownership of consultancy and subscription proposals\n\n * Advise on pricing, contracts, payment terms with a win-win approach\n\n * IT literate, MSOffice, CRM (and how to get the best out of it and the data on it)\n\n * Become a sector expert and network “go to”\n\n * Represent and present at conferences, innovation days, online, panels\n\nForward looking market and sector research.\n\nThe Person - Knowledge, skills and experience (not all mandatory of course) :\n\n * Fantastic spoken and written communications\n\n * Commercial acumen and awareness\n\n * Track record of relationship building\n\n * Able to negotiate and close a sale as well as having sound contract management skills\n\n * Sales and marketing theory, analytical and research skills as well as analysing sales data\n\n * Negotiating IP licensing agreements, and balancing the various benefits and risks in complex value-chains\n\n * Engineering expertise and experience in an area relevant to the company\n\n * Innovation funding landscape, bidding and securing would be a bonus.\n\nFor more information, or to apply for the position of Business Development Manager, please contact Ewen.\n\nAt MacArthur Recruitment we are committed to maintaining the trust and confidence of our customers. We collect your information for the purposes of providing job-finding services only, and do not sell, rent or trade lists with other companies for marketing purposes.\nWe don’t collect cookies on our website, or use analytical tools to monitor visitor behaviour. We believe that if you want to get in touch with us, you will.\n\nAny information you provide to us on your CV or via a job board is kept securely on our database and is shared with any potential employer only after you have given permission for us to do so.\nTo find details on how we use this information, please read our privacy policy which can be found at www macarthurrecruitment co uk, where you can also find details of how to contact our Data Protection Lead, Stephanie Harding, should you wish to exercise your rights to view, amend, or delete the personal information that we hold

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

Business Development & Relationship Manager - Newcastle Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Manpower are exclusively working with a prestigious client in Newcastle who are looking for a Business Development & Relationship Manager to engage on a project until July and potentially longer. This position will suit somebody who is a confident sales professional, happy to promote services to Executives and Business Leaders while valuing excellent Customer Service and having an analytical mindset. Applicants will ideally have Education and/ or Apprenticeship experience. This position is available to start ASAP so we encourage applications without delay. Job Responsibilities Identify and develop new business opportunities to expand the company's client base within the {city} region and beyond. Build and maintain strong, long-lasting relationships with existing clients, ensuring high levels of customer satisfaction and retention. Develop and implement strategic plans to achieve sales targets and maximise revenue growth. Conduct market research to identify emerging trends, competitor activities, and potential areas for expansion. Collaborate with internal teams to tailor solutions that meet client needs and enhance service delivery. Prepare and deliver compelling presentations and proposals to prospective clients. Negotiate contracts and agreements, ensuring favourable terms for both the company and clients. Maintain accurate records of sales activities, pipeline, and client interactions using CRM systems. Represent the company at industry events, networking functions, and conferences to enhance brand visibility. Required Skills & Qualifications Proven experience in business development, sales, or client relationship management within a professional services environment. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Strong negotiation and presentation skills, capable of closing deals effectively. Self-motivated with a proactive approach to identifying opportunities and overcoming challenges. Experience using CRM software and other sales tools to manage pipelines and client data. Relevant qualifications such as a degree in Business, Marketing, or related fields are preferred. Knowledge of the Apprenticeships sector and local market dynamics in Newcastle is advantageous. xrnqpay Ability to work independently and as part of a team, demonstrating adaptability and resilience. Take the Next Step in Your Career If you are a driven professional with a passion for building relationships and expanding business opportunities, we want to hear from you. Apply today to join a forward-thinking organisation committed to your professional growth and success

Position: Account Manager (Service Focussed) Job ID: 1298/105 Location: Home Based Rate/Salary: £50,000 - £55,000 Benefits: Good Benefits Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visitthe HSB Technical website for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The job description below will outline this position: Account Manager (Service Focussed) Typically, this person will be responsible for maximising revenue from existing customer relationships within an assigned geographic territory, while also supporting the onboarding and development of new accounts. This is a tactical, execution-focused role focused on converting warm leads and ensuring consistent coverage of accounts in the region. The Account Manager will work closely with the operations team to progress opportunities through to order. HSB Technicals client is an established and well-regarded business entity. Duties and responsibilities of the Account Manager (Service Focussed): Maintain and grow relationships with existing customers in the assigned region Convert inbound enquiries and warm leads into orders through consistent and strategic follow-up. Identify upsell and cross-sell opportunities within existing accounts - (services, engine sales, spare parts, electrical services, workshop capabilities) Conduct regular customer visits to maintain strong relationships and understand evolving customer needs Pass qualified opportunities to the operations team for technical quoting Maintain accurate CRM records of all customer interactions, visits, and opportunity progress Collaborate with operations, service, technical, and marketing teams to deliver customer requirements Support marketing initiatives by contributing to campaign ideas, providing market intelligence, and following up on marketing-generated leads Provide regular reports on activity levels, pipeline status, and regional performance Attend exhibitions and industry events to support customer relationships Keep up to date with competitor activity and market developments Support the development of OEM partner relationships within the region Build and maintain strong internal relationships to ensure seamless customer delivery Qualifications and requirements for the Account Manager (Service Focussed): Proven experience in Account Management and/or B2B sales, ideally within services or technical products Experience managing and growing existing customer relationships Strong CRM proficiency with the ability to manage the pipeline and track opportunities Excellent communication and relationship-building skills Self-organised with the ability to manage a regional territory independently Full UK driving licence and willingness to travel Desirable: Experience in marine, power generation, or related industrial sectors Knowledge of diesel engines, turbochargers, or mechanical components Familiarity with service and maintenance sales cycles Understanding of value-based pricing and commercial proposal development This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.

You will accurately manage projects using clear and well maintained project plans from inception through to live, managing all internal and external stakeholders to ensure a smooth and seamless start to the customers’ Worldpay relationship. Work in partnership with the customer Project Manager, ag

A leading consumer goods company is seeking a National Account Manager to manage full P&L ownership and develop commercial strategies for the Baby Specialty & Prestige and Grocery channels.This role involves building long-term partnerships with stakeholders and requires strong customer relationship

An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. BASIC SALARY: £55,000 - £60,000 BENEFITS: · OTE £70,000 · Company Car · Group Pension · Mobile & Laptop · 26 Days Holiday LOCATION: Northern England COMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford JOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment We are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. You will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. KEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment As our Sales Manager, you will; · Lead , inspire and develop a high-performing sales team through coaching and mentoring · Foster a culture of continuous learning, professional development and accountability · Drive collaboration and motivation, ensuring a strong results-orientated team dynamic · Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business · Implement a value proposition-based selling approach to differentiate offerings and drive successful · Develop and implement a national sales strategy aligned with business objectives · Set and track key sales KPI's, ensuring alignment with revenue and growth targets · Build and maintain strong relationships with key customers and stakeholders · Act as a trusted advisor, ensuring customer needs are met with tailored solutions PERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment To be successful in your application for our Sales Manager role, you will; · Ideally a proven track record of field based sales leadership and coaching experience · Have experience in business development and account management · Have experience in value proposition sales - this is essential · Possess knowledge of capital equipment sales would be an advantage but not essential · Have strong negotiating and closing skills · Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: Part of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). We pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. Why join this Company? · The opportunity to join a very large multinational organisation · We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group · This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18461, Wallace Hind Selection TPBN1_UKTJ

Join a global leader in decentralised automation technology, delivering innovative solutions that streamline electrical installations and improve machine efficiency. With a strong focus on connectivity, I/O systems, and power distribution, you will support manufacturers and systems integrators in optimising performance across modern industrial environments throughout the Northern Region of the UK. Northern Area Sales Manager £45000 - £60000 + Company Car, Bonus, Private Medical, Pension Home Base. Ideal North East. Ref: 25367 We are seeking a proactive and commercially driven Sales Executive to join our growing team. This role is ideal for someone who thrives on building relationships, identifying new business opportunities, and staying ahead of market trends. You will play a key role in driving revenue growth by developing client partnerships, delivering tailored solutions, and anticipating future industry developments to position our products effectively. Key Responsibilities: Sales & Business Development Identify and engage prospective customers through research, outreach, and networking Develop innovative sales strategies to attract and retain clients Build strong, long-term relationships with existing and new customers Offer tailored product solutions based on individual client needs Client Management Conduct regular client visits and maintain consistent communication Educate clients on product updates, features, and benefits Handle customer enquiries and resolve complaints efficiently Arrange product trials and demonstrations where appropriate Commercial & Administrative Duties Prepare and follow up on quotations and proposals Negotiate contracts, pricing, and payment terms Ensure adherence to company payment policies Maintain accurate sales records and produce regular reports Submit weekly sales reports and expense claims Market Awareness & Strategy Monitor industry trends and predict future market developments Maintain up-to-date knowledge of company products and competitor offerings Develop a strong understanding of customers’ industries and challenges Provide insights and feedback to management on customer needs and market opportunities Operations & Support Coordinate delivery, installation, and servicing of products Ensure after-sales support, including handling faults and servicing requests Assist in planning sales budgets and targets Represent the company at trade shows, exhibitions, and conferences What We’re Looking For Proven experience in sales, business development, or account management Strong communication, negotiation, and relationship-building skills Ability to work independently and manage a weekly schedule of client visits Commercial awareness with the ability to spot trends and opportunities Highly organised with good reporting and administrative skills Full UK driving licence What We Offer Competitive salary with performance-based incentives Exposure to industry events and networking opportunities Supportive and dynamic team environment Ideally located in North East region, this role will cover all northern regions including Scotland. For further information please contact Sharon Hill. AE1

Area Sales Manager - Northeast (Field-Based) Salary: £53,000 + Performance Bonus | Company Car Provided Location: Northeast England | Hybrid/Field-Based Role Contract: Permanent About the Company Join a global market leader in industrial process instrumentation and measurement solutions. With over 100 years of innovation, this family-owned business supports industries including oil & gas, water & wastewater, energy, chemicals, food & beverage, marine, and life sciences. Operating in 100+ countries with 4,000+ employees worldwide, they're renowned for engineering excellence, innovative products, and long-term customer partnerships. This is a chance to work with cutting-edge technologies that help industrial clients improve efficiency, safety, and sustainability. The Role We're looking for a proactive and results-driven Area Sales Manager to take ownership of the Northeast territory (NE, DH, SR, DL, TS, YO, HU, DN). You'll manage existing accounts, build long-term relationships, and drive new business growth in key sectors. You'll have the freedom to: Own your territory and set your sales strategy Develop and expand relationships with both regional and global accounts Identify and win new business opportunities Work closely with marketing to follow up on leads Report and forecast performance while providing insights on market trends This is a high-autonomy role with excellent support, giving you the opportunity to make a real impact on business growth. What We're Looking For Proven field sales experience in technical or industrial sectors Strong negotiation, communication, and relationship-building skills Self-motivated with a track record of consistently achieving or exceeding sales targets ONC in Electrical/Instrumentation or similar; Engineering degree desirable Full UK driving licence Why This Role? Competitive salary + performance bonus - reward your results Company car provided Hybrid working - balance home office and field visits Career growth - work for a global, innovative business with long-term prospects Comprehensive benefits - private medical, life assurance, health cash plan, pension, paid birthday leave, and more This is your opportunity to join a prestigious, market-leading company and take your career to the next level in field sales. Also Known As: Regional Sales Manager, Field Sales Manager, Territory Manager, Technical Sales Manager, Industrial Sales Manager, Business Development Manager - Industrial, Account Manager - Technical Solutions, Northeast Sales Manager, Key Account Manager - Industrial Impact Recruitment are a recuitment agency wokring on behalf of our client. TPBN1_UKTJ

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Customer Success, Account Management or Relationship Management. Build and maintain strong, long-term customer relationships.

As a Customer Relationship Manager, you will be responsible for nurturing and developing relationships with our UK client base. As we continue to expand across the UK, we are looking for a Customer Relationship Manager to join our established and growing team. Client Retention: Build strong relation

The Strategic Relationship Manager is responsible for managing and strengthening Evident's (an Xpansiv company) key commercial relationships across the global clean energy ecosystem. The job holder will undertake any other duties or responsibilities as may reasonably be required by their line manage

The Strategic Relationship Manager is responsible for managing and strengthening Evident’s (an Xpansiv company) key commercial relationships across the global clean energy ecosystem. The job holder will undertake any other duties or responsibilities as may reasonably be required by their line mana

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders. As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Measure,

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Play a central role in shaping the CRM strategy, collaborating with internal teams, external agencies, and technology partners to deliver data‑driven, personalised 1:1 campaigns that have contributed to measurable increases in customer retention and revenue. Drive CRM innovation by testing and imp

As a Relationship Manager, you will play a pivotal role in driving revenue growth, expanding existing client relationships, and acquiring new business. Are you a strategic, results‑driven professional with a passion for business development and relationship management? Do you have a proven track r

Proactively identifies potential customers and builds a healthy pipeline; converts pipeline focusing on tailored customer need; nurtures relationships and builds value to develop and grow customer accounts. Building strong customer relationships and delivering customer‑centric solutions. Senior Cu

Customer Relationship Management Manager. We’re working with a leading international gaming operator who are looking to hire a CRM Manager to join their growing team. With a strong presence across the UK and international markets, they offer both sportsbook and casino products and pride themselves

We are currently recruiting for an experienced Customer Relations Manager to strategically manage an important part of our customer portfolio and a number of key accounts. Be the face of Zenith Commercial for customers – You'll work directly with senior stakeholders to deliver excellence across la

We are looking for a professional sales professional who will support this home to increase occupancy.This is your opportunity to work alongside an exceptional management team to ensure the success of a first‑class care home.You will deliver a full range of sales and marketing approaches to drive

Proactively identifies potential customers and builds a healthy pipeline; converts pipeline focusing on tailored customer need; nurtures relationships and builds value to develop and grow customer accounts. Building strong customer relationships and delivering customer‑centric solutions. The role

This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keepi

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers. Assist and support the Facilities Manager. A natural "people person" with exceptional Customer Service skills.

This job is with Santander UK, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Garantiza que los proyectos sigan planes y plazos específicos del proyecto; entrega informes de estado, registr

As Senior Project Manager, you'll be at the forefront of delivering complex internal projects and large-scale customer projects. Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity. Lead hardware and software rollout projects