56 Best customer relationship manager Jobs in Hornchurch (January 2026)

About the Company Timber Mate Carpentry Ltd is an established and growing carpentry and construction business delivering bespoke carpentry, joinery, and building services to residential and commercial clients across the UK. As the business continues to expand, there is a requirement for a senior marketing and commercial role to lead revenue growth, brand development, and client acquisition. Role Overview The Marketing and Commercial Manager will be responsible for developing and leading the company’s marketing and commercial strategy. This role will have overall responsibility for brand positioning, client acquisition, pricing strategy, and revenue growth, working closely with senior management to support the company’s long-term business objectives. Key Responsibilities 1. Develop and implement the company’s overall marketing and commercial strategy in line with business growth objectives., 2. Lead revenue generation initiatives, including client acquisition, pricing strategies, and market positioning., 3. Manage and control marketing budgets, ensuring effective allocation of resources and value for money., 4. Oversee digital marketing activity, including the company website, social media platforms, and online advertising., 5. Analyse market trends, competitor activity, and customer behaviour to identify new commercial opportunities., 6. Prepare commercial forecasts, performance reports, and recommendations for senior management., 7. Ensure consistent brand messaging across all marketing and promotional materials., 8. Manage and liaise with external marketing agencies, designers, and suppliers as required., 9. Support the development of long-term client relationships and repeat business. Person Specification Essential Requirements: 1. Proven experience in a senior marketing or commercial management role., 2. Strong understanding of marketing strategy, business development, and revenue growth., 3. Experience managing budgets, forecasts, and commercial performance., 4. Excellent communication, negotiation, and stakeholder management skills., 5. Ability to make strategic decisions and work independently at a senior level. Desirable Requirements: 1. Experience within the construction, carpentry, or building services sector., 2. Relevant qualification in Marketing, Business Management, or a related field. What We Offer 1. Competitive salary of £39,000–£40,000 per annum., 2. Full-time, permanent employment., 3. Senior-level role with responsibility for shaping the company’s commercial direction., 4. Opportunity to contribute directly to the growth and success of the business. How to Apply Interested candidates should submit their CV and a brief covering statement outlining their suitability for the role.

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Hexis support services limited

We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: • Previous experience in a restaurant or shisha lounge environment is preferred, • Flexibility to work evenings and Working hours betweImmediate start

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Getoday Global Limited

Business Development Manager

Job description Company Description GeToday Global Limited is an international eCommerce and trade company headquartered in London, United Kingdom. Specializing in fashion and technology products, the company operates two flagship platforms: Getoday for the Indian market and Getodayuk for the UK, Europe, and Canada. With a focus on affordability, quality, and speedy delivery, GeToday Global Limited bridges Asian craftsmanship with global technology and brings European innovation to Asian markets. Leveraging efficient supply chain networks across India, China, and Taiwan, the company offers reliable next-day delivery within London and strategically expands its cross-border trade operations. Overview The Business Development Manager will be responsible for identifying and developing new business opportunities, building partnerships, improving revenue streams, and supporting the company’s growth strategy. The role focuses on commercial expansion, customer acquisition, and relationship management across digital and offline channels. This is a hands-on role suited to a growing business, working closely with management to expand market presence and improve sales performance. Business Growth & Strategy Identify new business opportunities, partnerships, and sales channels Research market trends, competitors, and customer needs Support planning and execution of growth strategies Sales & Partnerships Develop and maintain relationships with suppliers, partners, and clients Negotiate commercial terms under management guidance Support onboarding of new partners or vendors Marketing & Lead Generation Work with marketing/PR teams to generate leads and improve brand reach Support campaigns across digital platforms, marketplaces, and B2B channels Monitor performance of outreach activities and suggest improvements Operations & Reporting Track sales leads, conversions, and performance metrics Prepare basic reports for management review Coordinate with internal teams to ensure smooth execution of deals Compliance & Professional Standards Conduct all activities in line with company policies and UK regulations Maintain confidentiality of commercial and customer data Skills & Experience Essential: Experience or strong interest in business development or sales Good communication and negotiation skills Ability to work independently and manage multiple tasks Organised, proactive, and commercially aware Desirable: Experience in e-commerce, retail, or digital platforms Familiarity with UK business practices Basic understanding of marketing or partnerships Key Attributes Results-driven mindset Professional and ethical approach Comfortable working in a small, fast-growing company Willingness to learn and adapt Important Notes (for compliance) Appointment is subject to satisfactory Right to Work clearance Role reports directly to senior management Must have RTW in the UK

Role Overview The Marketing Manager at TM UK Trading Ltd is responsible for developing, implementing, and managing strategic marketing initiatives to promote the company’s brand, vehicle stock, and services across the UK and European markets. The role focuses on increasing brand visibility, driving sales growth, strengthening customer engagement, and maintaining the organisation’s reputation as a trusted and accredited motor trade business. The Marketing Manager works closely with senior management, sales teams, and external partners to ensure marketing activities align with the company’s commercial objectives, compliance standards, and customer-centric values. Key Responsibilities • Develop and implement comprehensive marketing strategies to promote imported Japanese vehicles, local used cars, hybrid, plug-in, and electric vehicles., • Manage and enhance brand positioning, ensuring consistency across all marketing channels and showroom locations., • Oversee digital marketing activities, including website content, SEO, online vehicle listings, email marketing, and paid advertising campaigns., • Plan, execute, and monitor promotional campaigns to support vehicle sales, finance offers, part exchange, insurance, and showroom services., • Manage social media platforms and online reputation, ensuring positive engagement and accurate representation of the company’s accreditations and certifications., • Coordinate marketing initiatives for both the London and Birmingham branches to ensure consistent messaging and regional market penetration., • Analyse market trends, competitor activity, and customer behaviour to identify new opportunities and improve campaign effectiveness., • Collaborate with sales and finance teams to align marketing strategies with sales targets and customer acquisition goals., • Manage relationships with external advertising agencies, digital platforms, and media partners., • Monitor marketing budgets, track return on investment (ROI), and prepare performance reports for senior management., • Ensure all marketing materials comply with UK advertising standards, consumer protection regulations, and motor trade best practices., • Support business growth by promoting the company’s long-standing reputation, industry memberships, and customer trust credentials.

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A1 Double Glazing London Ltd

Sales and Account Manager

Liaises with senior staff to determine the range of double-glazing products and contributes to sales strategies and target setting. Discusses customer requirements, conducts surveys, and analyses feedback on products, pricing, and services. Compiles and analyses sales figures, prepares proposals for marketing campaigns, and undertakes market research. Manages customer accounts, ensuring high-quality service and maintaining strong client relationships. Recruits, trains, and mentors junior sales staff to support business growth. Produces reports and recommendations on sales and marketing strategies for senior management. Keeps up to date with competitors, product innovations, and industry trends to maintain A1 Double Glazing London Ltd’s reputation for high-quality, energy-efficient, and secure window solutions.

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