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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Are you looking for an opportunity to grow your career in a commercial/ buying role? Would you enjoy the pace and energy of a retail environment which is collaborative, down to earth, fun and inclusive where people feel part of a winning team? Wickes are a leading multichannel retailer and we’re looking for a Commercial Category Assistant to join our established team. This is a genuine opportunity to develop into a career in a commercial role. You’ll be responsible for supporting our category teams on all aspects of our products’ journeys - from their original source anywhere in the world, right through to the shelves in our stores. Activities within the role are varied, but this role offers direct experience within the Customer and Category Teams, providing the opportunity to learn all the skills required to develop into a Category manager of the future. Don’t worry if you don't have specific commercial experience - if you have an interest in a career in commercial / buying, enjoy an environment where no day is the same, a ‘can-do’ attitude, attention to detail, strong communication skills alongside good numeracy - it is those core skills that we are looking for coupled with the drive and ambition to make a difference. What you’ll be doing: • Provide administration to the Commercial team to drive sales, maximise profit and achieve stock and sales targets, • Assist in listing, managing and developing product ranges and promotional offers, • Maintain the online store copy, images and information for a seamless customer experience, • Monitor competitor activity About you • Ideally you will have some retail ‘shop floor’ experience and/or some buying administration experience, • Ability to multitask and prioritise workload alongside good time management, • Strong numeracy and administration skills - Knowledge of Excel, PowerPoint, Word or Google equivalents essential, • Attention to detail with a right first-time attitude, • Great communication skills whether face to face, telephone or email, • Collaborative team working and relationship building, • Positive attitude, motivated and enthusiastic with an entrepreneurial attitude & way of thinking, • Works well under pressure and to tight deadlines What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes: Competitive Company bonus Save-as-you-earn scheme Contributory pension scheme Colleague discount Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. You’ll be based from our Support Centre in Watford, where our Commercial team are located, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working. About Us: Wickes is a multi-channel retailer operating in the home improvement market. With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues. But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home. Please contact us [1] here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview

Are you an ambitious relationship-builder with a passion for driving growth in the SaaS space? Join a global leader in business intelligence software as an Account Development Manager, where you’ll play a pivotal role in accelerating revenue, strengthening partner engagement, and showcasing cutting-edge analytics solutions trusted by over 31,000 customers worldwide. This is an exciting opportunity to step into a high-impact role within a multi award-winning organisation celebrating 30 years of innovation. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. The Role at a Glance: Partner Customer Success / Account Development Manager Hybrid Working / Uxbridge, West London HQ / (Thursdays Office Days) Up to £40,000 DOE Plus Company Bonus and Benefits Permanent - Full Time Hours: Monday to Friday, 9am to 5:30pm, 37.5 hours per week. Line Manager: Head of Customer Growth Company: International, market leading business intelligence software. Values: Energy. Integrity. Performance. Teamwork. Pedigree: Multi Award-Winning. 31,000 customers globally. MS Gold Partner. Cisco Partner. ISO 9001 & 27001. Your Skills: SaaS. Experience Managing Stakeholder Relationships. 3+ years in Account Management or Customer Success. Growing existing accounts. Cross-selling / Up-selling. Experience managing Channel / Partner seller relationship. The Role: Reporting to the Head of Customer Growth, the Account Development Manager (ADM) will play a key role in driving revenue growth across our partner channel. You will take ownership of all aspects of account development, identifying opportunities to upsell and cross-sell while strengthening engagement and showcasing the value of our products. In this role, you’ll build and maintain strong customer relationships that foster growth, retention, and long-term loyalty. You will confidently demonstrate our solutions, communicate our value proposition, and drive product adoption across your accounts. Working collaboratively with internal teams, stakeholders, and partners, you will ensure commitments are met and relationships remain strong and productive. Your Responsibilities: You will proactively collaborate with partners to uncover growth opportunities through increased licence volumes and the introduction of new products and services. Alongside this, you will own partner support queries to deliver a smooth, high-quality experience that reflects Tollring’s standards. You will guide partners on how to best position and maximise our technology in line with partner agreements, delivering tailored product demonstrations that speak directly to partner and customer needs. In this role, you will work closely with internal teams to ensure partner requests are actioned quickly and effectively, while monitoring customer usage trends daily, weekly, or monthly to boost engagement and identify revenue opportunities. You will spot early risks and take proactive steps to reduce churn, collaborating with colleagues across the business to provide a seamless, unified partner experience. Additionally, you’ll lead or support projects that drive revenue growth or enhance operational performance within the Customer Success team. Maintaining proactive and reactive contact with partners and accurately forecasting revenue - managing opportunities and risks with precision—are key to delivering ongoing success. Who we are: We are Tollring, a multi award-winning software developer. With offices in the UK, the USA, India and Australia, our specialty is Business Analytics, Call Recording and Fraud Management. Proud to be a renowned market leader, our innovative solutions are developed in-house and distributed via an extensive channel partner network, currently to over 31,000 businesses globally and still growing. This year we celebrate our 30th anniversary - that’s a lot of years creating meaningful impact for organisations. Skills and Qualifications: The successful ADM will have a minimum of 3 years’ experience in account management, customer success, or other client-facing roles, with clear potential for progression. The ideal candidate will: • Possess strong commercial awareness, particularly within SaaS business models, • Have proven experience managing partner and customer relationships, • Be proficient in Microsoft Office applications and CRM systems for opportunity management, • Thrive on challenges and enjoy developing structured, strategic solutions, • Demonstrate the ability to learn products in depth and maintain a high level of technical understanding, • Bring strong problem-solving and troubleshooting abilities, • Show excellent organisational skills, with the capability to prioritise effectively and meet deadlines, • Exhibit strong interpersonal and communication skills for both internal and external engagement, • Show determination and persistence in managing opportunities and resolving queries Personal Attributes: Tollring’s core values are teamwork, energy, integrity, and performance. The ideal candidate will embody these values and: • Be a proactive team player with a positive, “can-do” attitude and the ability to use their initiative, • Demonstrate exceptional attention to detail and take pride in delivering high-quality work, • Communicate clearly and confidently, both in writing and verbally, with strong interpersonal skills, • Be personable, decisive, adaptable, presentable, and articulate, • Uphold high personal and ethical standards aligned with company values If you’re ready to take the next step in your SaaS career and make a measurable impact within a forward-thinking, values-driven tech leader, we’d love to hear from you. Bring your commercial acumen, your passion for partnership growth, and your drive to perform - and join a business where teamwork, integrity, energy, and excellence are at the heart of everything we do. Apply today and become a key force in driving the next chapter of Tollring’s global success. Tollring, an equal opportunities employer, pride themselves on their already diverse workforce and they are committed to equal employment opportunities. If you have a disability or support need and require adjustments / support to allow you to apply for this role or attend the interviews, please let us know as soon as possible and they will do everything possible to accommodate you. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ As Global Air Logistics Manager – OKAM (Aerospace Industry), you will serve as the strategic interface between our aerospace customers and internal operations worldwide. You will lead operational key account management (OKAM) within our air logistics organization, ensuring that aerospace logistics solutions meet performance expectations, regulatory requirements, and quality standards. You will drive customer success through tailored operational solutions, build strong relationships with key stakeholders, and align global operations to aerospace industry demands. How you create impact • Manage and develop strong relationships with assigned global aerospace key accounts, ensuring high levels of customer satisfaction and consistent operational performance., • Ensure adherence to the Global OKAM framework, standards, and processes while aligning them with the specific requirements of aerospace logistics., • Collaborate with regional and national OKAMs as well as operational teams to ensure seamless execution of aerospace customer requirements, including time-critical and high-value components., • Monitor account performance and proactively address any service challenges or process deviations, with particular focus on aerospace compliance and precision., • Identify opportunities for optimization, growth, and process improvement within assigned aerospace accounts., • Support the integration and alignment between Air and Sea Logistics (where applicable) to deliver reliable, end-to-end solutions for aerospace supply chains., • Act as the central point of contact for assigned aerospace customers, ensuring transparency, consistency, and proactive communication across all global operations., • Facilitate alignment between global teams to respond effectively to critical aerospace events such as AOG situations and urgent component movements. What we would like you to bring • Several years of experience within Kuehne + Nagel (2–5 years) and strong exposure to customer collaboration., • Solid background in logistics, with expertise in Air and/or Sea Logistics., • Proven experience in Key Account Management, ideally with large or global accounts., • Strong analytical and problem-solving skills, with a focus on process improvement and operational excellence., • Industry knowledge in Aerospace is an must., • Excellent communication and relationship-building skills with cross-functional collaboration ability., • Fluency in English, both written and spoken, and willingness to travel as required. What's in it for you At Kuehne+Nagel, you will have the opportunity to grow your expertise, shape processes, and deliver innovative solutions for some of the world’s largest customers. We are continuously expanding our global network and product portfolio, creating career opportunities across diverse functions and regions. As a leader in the logistics industry, we offer a collaborative, digital, and customer-focused environment where you will work with motivated colleagues from around the world. We look forward to receiving your comprehensive online application. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Sales Executive & Account Manager Harrow Earnings: £30,000 base salary + uncapped commission with experience (commission paid on lifetime residual margins, offering strong long-term earning potential) £25,000 base salary + uncapped commission without experience, but with the right sales mentality (commission paid on lifetime residual margins, offering strong long-term earning potential) Benefits: • Company car allowance from Year 2, • Clear promotion milestones and salary progression, • Industry-leading training and structured coaching, • Access to global sales playbooks and residential training courses, • Ongoing 1-2-1 sales coaching and field mentoring About the Company: This organisation is a global shipping and logistics consultancy that partners with leading international carriers to help small and medium-sized businesses send and manage their shipments more efficiently. Operating within one of the world’s largest logistics networks, the company provides SME clients with exclusive rates, innovative shipping technology, and exceptional customer service. Rather than running transport fleets, the business specialises in expert consultancy—helping customers save time, lower costs, and streamline their operations through tailored shipping solutions. About the Role: This is an exciting full-time opportunity for an ambitious individual to begin or advance their career as a sales executive within a structured training programme, progressing into a fully fledged Sales Executive & Account Manager in Year 2. The role combines office and field-based work, with hybrid flexibility introduced after qualification. As part of a wider national cohort, you’ll receive comprehensive development in lead generation, telesales, appointment setting, door-to-door approaches, pipeline management, and end-to-end customer account growth. Over the 12-month programme, you will take part in residential training, follow a globally developed playbook, and receive regular 1-2-1 guidance from experienced sales coaches. This role is ideal for someone who wants to build a long-term career as a professional sales executive, backed by exceptional training and clear progression pathways. This position offers a competitive base salary and lifetime residual commission, ensuring serious earning potential as you mature into a top-performing sales executive and account manager. Given how comprehensive the training is, we are able to consider those who do not currently have sales experience but who can show the right mentality, competitive nature and attitude to learning to flourish in a sales environment. About the Candidate: Experience & Qualifications • 12 months experience within any sales environment, or stand out attributes to succeed in a sales role, • University degree preferred but not essential, • Confident, outgoing, and motivated individual, • Strong communicator and natural relationship builder, • Positive attitude with a genuine desire to become a high-performing sales executive, • Excellent organisational and time-management skills, • Able to work both independently and collaboratively, • Willing to learn, adaptable, and driven to succeed in a fast-paced environment

Shape the future of design at EGGER’s flagship Clerkenwell showroom! We’re looking for an experienced and dynamic Showroom Manager to lead operations at our stunning new London showroom in Clerkenwell. This is your chance to represent a global brand at the heart of the UK’s design district, delivering exceptional customer experiences and driving commercial success. If you have a passion for interiors, a flair for creating memorable spaces, and proven leadership in showroom management, we’d love to hear from you. City: London Contract Type: Full-time Job-Code: 6200 Department: Sales What You’ll Do • Lead the showroom experience - manage daily operations, coordinate schedules, and maintain stock through internal and external suppliers., • Create inspiring events – plan and deliver product showcases, networking events, and brand activations with precision and creativity., • Collaborate across teams – work closely with UK Marketing and Sales teams, as well as global colleagues, to ensure showroom excellence., • Deliver exceptional service – engage with clients, provide expert product advice, and build lasting relationships., • Drive growth – develop strategies to attract new customers, expand our client base, and exceed sales targets., • Partner with leading brands – coordinate joint events and marketing initiatives to maximise showroom impact. What We’re Looking For • Proven experience managing a showroom, ideally within interiors or design., • Degree or HND in Design or Business (preferred)., • Strong understanding of design trends and a genuine passion for interiors., • Excellent communication and relationship-building skills., • Sales-driven mindset with a track record of hitting targets., • Highly organised, able to manage multiple priorities., • Proficient in Salesforce/CRM and Microsoft Office., • Flexibility for occasional evening events. What We Offer • Competitive salary, pension scheme, and life assurance., • Annual variable remuneration (up to 15%) and Christmas bonus., • Private Health Cash Plan., • 26.5 days holiday plus bank holidays., • Career development and tailored training opportunities., • Work with an international brand operating in 11 countries., • Be part of a sustainability-focused, innovative employer., • Employee wellbeing initiatives and a collaborative culture. Applications close 11 November 2025 Your Contact Philip Maloney, HR, T 01434 602191 About EGGER We create more from wood. With approximately 12.000 employees worldwide who work with passion, upholding our family values and innovative spirit. This is how we create products for furniture, interior design, construction as well as laminate flooring. We keep moving and are always developing – manufacturing new products, tapping into emerging markets and generating exciting prospects for everyone that works with us.

Customer Experience Manager Gerrards Cross Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose The Customer Experience Manager (CEM) is responsible for ensuring the long-term success and satisfaction of Causeway’s high-value software customers. This role is critical in helping customers realise tangible value from their investment, supporting their journey from onboarding through adoption to outcome achievement. The CEM acts as a trusted advisor and advocate, aligning Causeway’s products and services with the customer’s strategic goals to maximise software utilisation and ROI. Responsibilities Customer Success Management • Drive measurable business outcomes for customers through the effective use of Causeway’s software solutions., • Own and manage the customer journey from onboarding through to maturity, ensuring timely value realisation, • Lead software adoption efforts to ensure customers embed Causeway solutions effectively into their processes. Value Realisation & Outcome Achievement • Collaborate with customers to define success criteria, objectives, and key performance indicators (KPIs)., • Continuously track, analyse, and communicate progress toward these outcomes. Relationship Management • Develop strategic relationships with key stakeholders in the customer’s organisation., • Act as the primary point of contact and trusted advisor for your portfolio of accounts., • Monitor and improve customer satisfaction, ensuring CSAT and NPS targets are achieved. Customer Segmentation & Specialisation • Support customers segmented by industry and product specialism, bringing deep contextual knowledge to engagement strategies., • Tailor customer experience approaches based on segment-specific best practices and challenges. Proactive Engagement & Issue Resolution • Identify and address risks to customer success proactively., • Collaborate cross-functionally with Sales, Support, Product, and Services teams to resolve issues, escalate as needed, and maintain customer confidence. Advocacy & Feedback • Encourage customer advocacy through case studies, references, and participation in user communities., • Capture and relay customer feedback to internal teams for product and service improvements. Skills, Experience and Qualifications Essential Skills: • Strong understanding of customer lifecycle management and customer success frameworks., • Ability to analyse and communicate complex information clearly and concisely., • Excellent interpersonal and stakeholder management skills., • Confident facilitator with experience in driving customer workshops or review meetings., • Commercial acumen and experience working with enterprise-level clients., • Experience in SaaS, PropTech, or ConstructionTech sectors., • Prior experience with CS platforms (e.g., Gainsight, Totango) and CRM tools (e.g., Salesforce)., • Familiarity with CSAT, NPS, and Time-to-Value methodologies. Success Metrics • Time to Value: Reduction in time from onboarding to first value delivered., • Customer Outcomes: Achievement of pre-defined success metrics for each customer., • Adoption Metrics: Increased depth and breadth of software usage across customer accounts., • Customer Satisfaction: Achieve and maintain target CSAT scores., • Net Promoter Score (NPS): Improvement in NPS across assigned accounts., • Retention & Growth: High renewal rates and growth through upsell and cross-sell opportunities. Customer Experience Our customer-centric approach is founded on fostering positive relationships, striving to instill confidence and satisfaction in every interaction. We actively seek and value regular feedback to drive ongoing service improvement. Our team embodies passion, drive, and determination, ensuring a commitment to achieving successful outcomes for our customers. Communication is executed warmly and effectively, prioritizing accurate responses to all queries. We take pride in consistently delivering exceptional customer experiences, not only to encourage retention but also to foster a culture of referrals that speaks to the quality and reliability of our services. What you get from us: If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition. Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices. Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. • 25 days annual leave + public holidays, increasing with length of service., • 4% matched pension., • Income protection and life assurance., • Access to our award-winning benefits platform., • We take mental health seriously and have a dedicated EAP available 24/7., • £100 allowance towards a fitness club., • Dell discounts., • Private Medical Insurance., • Paid study leave + volunteering days., • Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

Our client: • Extremely successful, market leading food retailer with significant turnover., • Highly commercial environment with a fast paced culture focused on exceeding customer expectations., • This Buying Manager role is a new position and is ideal for an individual who wants to progress their career in an environment with progression opportunities., • Excellent Flexible working - 2 days a week in the office and the rest from home The role: • As Buying Manager you will develop and lead a small team to manage the sourcing strategy for a key range of food own brand products working with existing suppliers and sourcing new suppliers., • The Buying Manager will lead, develop and support a small team of buyers to negotiate cost price increases and to develop and implement a plan to reduce cost of good to ensure margin targets are achieved., • In the role the Buying Manager will work collaboratively with suppliers on range and NPD opportunities ensuring that sustainable sources of supply are always achieved., • Using data and insights and working with internal and external stakeholders you will develop the strategic plan that will deliver long term growth., • The Buying Manager will have a strong understanding of cost drivers and the context of commodity influences and market dynamics Ideal candidate: • This Buying Manager role is ideal for a commercial individual who has food buying experience gained from UK food retail or wholesale. You will have had direct line management experience for minimum 2 direct reports, • It is essential to be able to demonstrate hands on buying or commercial experience gained from the UK food industry and have negotiated directly with suppliers demonstrating different tactics and styles., • In addition, you will demonstrate a passion for the customer, product and a flair for commerciality, • Leading a team you must have excellent experience of proactively managing all aspects of performance and development, • You be an excellent relationship builder and you will be able to communicate and influence with internal and external stakeholders., • As Buying Manager you must have good insight and data analysis skills and be able to formulate strategy and action opportunities to drive profit, • You will have excellent planning and organization skills and will be able to work independently on your own initiative, a self-starter with can-do attitude Benefits & details: • You will thrive in a matrix blue chip structure that is down to earth and personable., • Excellent package – up to £70,000 plus car allowance, bonus and benefits, • Location – 2 days a week in the office and the rest from home also offer flexible hours Please send your CV using the form on this page, quoting reference 1/17562/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Our client, an international bank based in London (Harrow) seek a Buy to Let Mortgage Business Development Executive/Manager to help grow the retail business of the bank by sourcing and marketing Buy to Let (BTL) Mortgages Candidate Profile • Business Development Manager or Executive with a very strong broker intermediary network, • Previous experience at a Mortgage Lender, building society or high street bank who specialise in BTL mortgage lending Role Responsibilities • Pursue new business opportunities through appropriate networking channels and by promoting customer/community awareness of the Bank’s products and services., • To be responsible for achieving established individual and Bank targets through active involvement/participation in sales management in conjunction with Head Intermediary Relations., • To establish and maintain relationship with the broker while keeping them apprised of our products and lending criteria., • To Arrange and attend business meetings and other business/social events to promote brand awareness and identify and target new sales opportunities., • To Undertake networking activities (during and outside of normal working hours/days) to promote the brand by building excellent working relationships with Brokers, Networks and other stakeholders Essential Experience • Business Development Manager or Executive with a very strong broker intermediary network, • Previous experience at a Mortgage Lender, building society or high street bank who specialise in BTL mortgage lending, • In depth experience of Buy to Let Mortgages & commercial lending products, • Track record of meeting and exceeding sales targets

Job title - Senior Customer Manager Location - Hybrid (office based near Watford) Benefits - Excellent salary + benefits Are you a highly skilled Senior Account Manager with experience in the FMCG industry? About the role You will account manage a group of existing IGD customers. A high profile mix of Non-Food clients with significant scale, complexity, and diversity. You will build and nurture strong relationships, serving as the primary point of contact for all account-related matters. Your role is to meet agreed financial targets, selling IGD’s full range of online insight and consulting solutions to maximise the growth potential. You will deliver outstanding levels of customer service, working closely with the wider Sales and Consulting team. The responsibilities Reporting into the Head of Client Success, these include: Commercial and financial • Delivery of agreed renewal revenue targets for assigned accounts, • Ongoing development of assigned accounts to agreed service levels, • Drive new business and consulting opportunities within your client base, as well as upgrading current contracts, • Accurate forecasting, sales projection and pipeline management Customer support • Be the primary contact for customers and develop expertise in IGD’s total proposition, • Responsible for customer relationships from the point of purchase. Manage ongoing engagement with regular meaningful communications to ensure retention and enhance value for customers, • Present IGD services via online demos and face to face meetings, • Provide high quality customer feedback to support product development, • Develop strong customer relationships to effectively upsell and cross sell other IGD products and services which meets customer needs Other responsibilities • Be a CRM super-user and an advocate for its use within the wider sales team, • Develop a thorough understanding of IGD’s total product portfolio, • Ensure insights are shared with customers to drive value, • Collaborate with other teams, including Social Impact, Insights, Marketing and Finance, • Other duties may be required by the organisation from time to time and you will be expected to contribute to these, • Contribute to broader internal projects & sponsorship client management of selected IGD events. What you bring • Experience within the FMCG industry and working in a B2B sales environment, ideally with online subscription services exposure, • Proven account management/customer success skills, • Strong commercial acumen with a good understanding of business issues, • Proven commercial track record, able to deliver agreed targets, • Strong influencing, listening, presentation and IT skills, • Excellent relationship developer, engaging existing contacts and building new ones through networking, • Excellent planning skills with drive to complete tasks and high attention to detail, • Experience of a high-performance and customer-focused culture, • Proven ability to adapt to change and embrace new products and services, • Knowledge of how retailers and manufacturers use and apply insights, • A self-starter with a growth mindset, • Contribute to a supercharged Non-Food team environment The rewards We offer a range of benefits, including a bonus scheme, the ability to buy and sell annual leave. At IGD, we have a great work-life balance, where you are empowered & trusted to manage your time. The location We operate a hybrid approach to working with a mix of home and office-based working to be agreed with your line manager. Our office is in a very accessible location within the M25 just 20 miles from central London More about our people We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our customers and themselves. We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We therefore welcome applications from diverse candidates. This includes people with disabilities, so please discuss any adjustments that you may require throughout the selection and assessment process. Our behaviours We’re hungry for better We say what needs to be said We solve it together We make it happen More about IGD At IGD (Institute of Grocery Distribution), we serve as a unique, impartial force for good, driven by our charitable status and commitment to public benefit. Our purpose is clear: to unite and inspire everyone to deliver a thriving food system. We achieve this by acting as a trusted convener, uniting stakeholders from across the entire agrifood supply chain to address critical challenges. We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By providing evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that not only benefit their operations but also contribute to the collective good of society. This is funded through our work with hundreds of clients from across the global food and consumer goods landscape.

Our client: • Extremely successful, market leading food retailer with significant turnover., • Highly commercial environment with a fast paced culture focused on exceeding customer expectations., • This Sourcing Manager role is a new position and is ideal for an individual who wants to progress their career in an environment with progression opportunities., • Excellent Flexible working - 2 days a week in the office and the rest from home The role: • As Sourcing Manager you will develop and manage the sourcing strategy for a key range of food products working with existing suppliers and sourcing new suppliers., • The Sourcing Manager will be responsible for negotiating cost price increases and will develop and implement a plan to reduce cost of good to ensure margin targets are achieved., • In the role the Sourcing Manager will work collaboratively with suppliers on range and NPD opportunities ensuring that sustainable sources of supply are always achieved., • Using data and insights and working with internal and external stakeholders you will develop the strategic plan that will deliver long term growth Ideal candidate: • This Sourcing Manager role is ideal for a commercial individual who has food buying experience gained from UK food retail or wholesale. You could also be working within hospitality or within a commercial role within an own label food manufacturer., • It is essential to be able to demonstrate hands on buying or commercial experience gained from the UK food industry and have negotiated directly with suppliers demonstrating different tactics and styles., • In addition, you will demonstrate a passion for the customer, product and a flair for commerciality, • Working as part of a team you must have excellent relationship building skills you will be able to communicate and influence with internal and external stakeholders., • As Sourcing Manager you must have good insight and data analysis skills and be able to action opportunities to drive profit, • You will have excellent planning and organization skills and will be able to work independently on your own initiative, a self-starter with can-do attitude Benefits & details: • You will thrive in a matrix blue chip structure that is down to earth and personable., • Excellent package – up to £55,000 plus bonus and benefits, • Location – 2 days a week in the office and the rest from home also offer flexible hours Please send your CV using the form on this page, quoting reference 1/17544/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Overview We’re looking for a confident and commercially minded Key Account Manager to manage and grow a portfolio of premium foodservice customers - ranging from restaurants and hotels to contract caterers and wholesalers. You’ll also support and guide a small team of Account Managers, helping drive performance and build strong customer relationships. If you’ve got experience in foodservice sales or account management and are ready to take the next step - this could be a great fit. About Belazu This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People, and recognised in 2025 as a Sunday Times Best Place to Work. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high-quality, Mediterranean and Middle Eastern ingredients to the UK’s foodservice sector for over 30 years. We have ambitious plans for growth, and we take great pride in the values that form the spine of our business. What the day job looks like: As Key Account Manager - Foodservice, you will: • Manage and grow a portfolio of high-value accounts across London’s best hotels, restaurants and hospitality operators., • Lead and mentor a small team of account managers—guiding their development and driving a high-performance culture., • Be the go-to expert for our products, helping customers discover the best of our range., • Build and deliver a focused sales strategy to strengthen customer relationships and drive sustainable growth., • Represent Belazu at industry events, tastings, and trade shows., • Use CRM and sales tools to track performance, forecast accurately, and manage your pipeline., • Work cross-functionally with ops, marketing and product teams to deliver a seamless client experience., • Champion Belazu’s values of people, community and planet in everything you do. This role will suit you if: • You have solid sales or account management experience in the food industry - ideally within foodservice, premium hospitality, or food & beverage (F&B)., • You’ve previously managed or coached others and enjoy seeing your team succeed., • You’re a natural relationship-builder who thrives in customer-facing roles., • You’re proactive, organised and thrive in fast-paced, high-standard environments., • You know your way around CRM tools, Excel and digital pipelines., • You’re passionate about great ingredients and care about sustainability, culture, and purpose. This role may not be for you if: • You’re not confident managing people or key accounts., • You don’t enjoy working in the food or hospitality space., • You prefer working behind the scenes with little customer interaction., • You’re not comfortable juggling multiple priorities or working with data/CRM tools. What’s in it for you? • 25 days annual plus 8 public holidays per annum, • Auto-Enrolment Pension, plus an enhanced pension option, • Learning and development opportunities, • Life assurance from day one, • Cycle to work scheme, • Long service awards, • Employee benefits portal with retail discounts, EAP and GP services and financial support tools, • Volunteer days, • Free parking on site, • Up to 40% discount on Company products, • Socials and internal awards, • Subsidised Canteen Terms • 40 hrs/week | Mon–Fri | 8:30am–5:00pm (with flexible start times), • Hybrid model – typically Mon & Tues in-office, • 3-month probationary period, • Bonus: up to 30% based on clear KPIs, • Based in Greenford (Central Line)

We have an exciting opportunity to join the Pilgrims Europe Product & Innovation team with a vacancy for a Development Chef based at our Windmill Lane site in West London. Location: Windmill Lane, Southall Contract: Permanent, Full-time No direct reports To win in the market by developing brilliant recipes that will be loved by our customers and deliver commercially for the business. This role will work closely with the Product Development Manager and Senior Chefs in nurturing a food culture in the business, in line with our journey to become a world class food company. The successful candidate will work to bring new products to market, from the initial concept right through to product launch, by developing a unique portfolio of brilliant recipes that will be valued by our customers, supporting delivery of business growth and profitability. To achieve success it is critical that the R&D Chef works cross-functionally to ensure that all concepts/recipes developed are aligned with the business strategy. Key Areas Of Responsibility Include (but Not Limited To) • Product development based on pro-active innovation & customer briefs., • Be aware of target costs, promotional mechanics, quality tiering and operational efficiencies prior to developing propositions., • Prepare product costings to target MSP and understand the business implications from a commercial and manufacturing point of view., • Be aware of insights from customers and PEU customer team to enable propositions to reflect both the consumer and customer needs (inc. awareness of the innovation platforms & customer clusters)., • Be involved in idea generation and Innovation Day delivery., • Working in partnership with the PEU purchasing team ensuring all new raw materials are approved and are logged on the site raw material tracker prior to being approved by the customer., • Prepare product samples for customers, photography, nutritional, shelf life, handovers, pre-pro and launches., • Support, encourage and provide clear direction for the R&D Kitchen Assistants., • Along with the total team ensure that the Innovation/Development Centre is maintained and cleaned to the highest possible standards., • Prepare and present detailed product handovers for the manufacturing site teams for all approved products., • To present all new concepts to site SLT prior to retail panels ensuring accurate costings are delivered against current factory capabilities., • Ensure the transfer of quality into the factory with the NPI Team during trials and on-going post-launch., • Help prepare/agree specifications for all new raw materials, packaging and processes alongside the Technical department, • Review the quality of existing products via Consistency Panels., • To work alongside the R&D Co-ordinators/NPI team to prepare high quality presentation paperwork., • To be involved in Customer presentations and ensure that all presentations have a logical flow, illustrating a sound understanding of recipes, commercials, customer need and manufacturing capabilities, as well as demonstrating a passion for food., • Build relationship with customer(s)., • Maintain awareness of market, consumer & restaurant trends and competitor activity, applying this knowledge during the development phase., • Maintain awareness as to the potential upgrade of existing products giving consideration to operation efficiencies and Pips initiatives. Skills And Knowledge • 5Years’ experience as a Chef or equivalent food experience essential, • Previous experience in the Food Manufacturing Industry desirable, • Product / Menu Costing Experience, • Sourcing of Ingredients/Produce, • Passionate about food, • Project management skills, • Highly organized multi-tasker, • Attention to detail, • Computer literate, • Displays tenacity. Goes that extra mile to achieve results and deliver excellent service, • Excellent communication skills, • Enthusiastic team player, • Build relationships internally and externally What We Offer • Competitive salary, • Career development opportunities within a growing, forward thinking business, • Competitive annual leave and enhanced Sick Pay, • 24/7 Employee Assistance Programme, • End of Year Thank you Gift and Lunch, Refer a Friend Scheme, Stars Awards, Wellbeing Initiatives, Long Service Awards, • Free site Car Parking, Life Assurance and many more This role would be suitable for someone who is passionate and with relevant restaurant/hospitality industry experience and exceptional culinary and creative food skills. As well as excellent communication skills and multi-tasking experience.

The Front of House Manager is responsible for assisting the Community and Assistant Manager in the day-to-day front of house operations. You will be involved in the supervision of the team and ensuring the delivery of exceptional customer service to achieve the sites leasing and occupancy goals to drive projected revenue targets. Leading the team by example you will contribute towards building and encouraging positive and professional relationships and creating a vibrant and welcoming community to our residents. Key Role Responsibilities • Acts as a role model at all times by demonstrating the core values., • Leads and motivates the team towards achieving NPS objectives, leasing goals and occupancy targets., • Oversees the daily activities of the property and ensures work is organised and executed in line with Greystar expectations., • Possesses brand knowledge and awareness, ensuring the team acts as brand ambassadors., • Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data and deep market knowledge and ensures marketing campaigns, advertising and promotional activities are effectively implemented., • Establishes relationships with key stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations and providing performance data., • Effectively promotes and leads the Front of House team to achieve effective customer service and contributes to the improvement of customer experience., • Actively seeks interaction and contact with residents to proactively seek to improve service delivery and customer satisfaction., • Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues., • Uses the Company’s property systems to generate sales and leasing reports and monitors unit/bed availability data and ensuring it is accurate and up to date., • Oversees on-site enquiries, ensuring an appropriate inventory of “ready” apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities., • Builds on knowledge of local area and key features to meet residents needs., • Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing check-in/checkout procedures in accordance with established policies and procedures., • Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement., • Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams., • Develops capability of Team Members in order to meet key performance goals and future succession requirements., • Work alongside facilities team to ensure the physical aspects of the community meet the Company’s standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents., • Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company’s policies and procedures., • Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests., • Participates where required in an on-call roster to provide out of hours emergency support for the Community., • Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You You should have a good level of general education and be proficient in using Microsoft Office packages, including Word, Excel, and Outlook. Additionally, you should possess proficiency in using property operations software, with the understanding that training will be provided. You should have experience in leading and motivating a team, with a proven track record of delivering service excellence in a similar management role or environment. Demonstrating the ability to coach and mentor team members, you should be able to identify key talent, develop capabilities, and facilitate succession planning. While being a strong team player, you should also be capable of working autonomously and taking ownership of your responsibilities. You should adopt a flexible approach to working in a fast-paced environment, with the ability to thrive in changing conditions. Being self-aware and culturally aware is essential, as you should be able to adapt your relationship-building, communication, and negotiation skills to suit various audiences. Fluent verbal and written communication skills in English are a must, along with excellent organizational skills, enabling you to multitask and prioritize effectively. Your numerical skills should be strong enough to handle the necessary tasks, and you should demonstrate a genuine enthusiasm for delivering an exceptional experience to stakeholders while continuously improving your knowledge and the knowledge of others. What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at ___.

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Based in Stockley Park, the HR Shared Services Manager, Employee Support, will be responsible for the timeliness, quality, and accuracy of HR inquiry management, transactions, and functional services for the EMEA Employee Support (First Line) Pod. In addition, they will be required to work with and support colleagues in other global regions as required. The role holder will be enthusiastic about their career in Human Resources, enjoy helping employees find answers to their HR related questions, and be interested in continuing to build upon their knowledge across all HR functions. As manager, the role holder will be extremely detail oriented, flexible with continuous process/system changes, possess a problem-solving mindset, and enjoy creating order from ambiguity. In addition, the role holder will be a self-starter with the ability to balance the need to manage the day-to-day Shared Services operations with providing project support and working cross-functionally and globally within the HR Operations landscape. Engaging with key stakeholder partners including, COE’s, IT and Legal as necessary, to ensure data security and integrity and compliance are met and that policies, processes, and procedures are consistently applied is a key aspect of the role. Essential Functions • Responsible for the day-to-day management of the operations of tier one first-line employee support, • Partner effectively with the Director of HR Shared Services on ways to create efficiencies and provide additional services as needed within the HR Shared Services eco-system., • Maintains data integrity of HR system and all compliance needs, including the record retention cycle., • Design, implement, and manage AI-driven solutions to optimize HR processes, enhance employee experience, and improve operational efficiency, • Responsible to ensure all applicable inquiries are assigned, resolved, or triaged, and closed properly and in a timely manner, meeting and/or exceeding all KPI’s and SLA’s., • Identifies and monitors data trends for proactive insights and behaviours to drive self-service and process improvements and align with global initiatives where applicable., • Leverage data for staffing and resource allocation decisions for optimal performance of systems and make performance improvement recommendations., • Actively seek and respond to feedback from customers. Review customer feedback surveys & provide analysis & reporting to management., • Supervises HRSS first line employee support team including hiring and training, direct supervision, and performance management including setting goals, and writing performance reviews etc., • Ensure team needs are met, provide coaching, growth and development assessment and discussion and guidance to the team to ensure their continued progression within the organization., • Manage the team of HRSS professionals to ensure both projects and day to day activities are delivered in a timely manner., • Increases the efficiency of department functioning by leveraging new tools, enhancing processes, procedures and HRSS business practices., • Acts as escalation point for complex cases as needed., • Regularly meets with the team to review all new guidance and provide any updated training as needed., • Collaborate with other regional and global HRSS Pods for alignment and knowledge sharing and to support global projects., • Participate in ad hoc HR projects as directed by HR Shared Services Director, • Lead team and self to provide effective ESP Superuser support engaging development pathways as appropriate., • Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find answers to their questions via self-service., • Collaborate and engage with ESP content managers to further the quality and effectiveness of all knowledge articles and other information related documents housed on the ESP Platform., • Collaborate with HR technology team to streamline processes, leverage automation and workflow to demonstrate positive business impact., • As required, manage/partner with outsourced and offshore partners to ensure a seamless and cost-effective customer experience. Knowledge, Experience, And Skills • Possess a strong customer service orientation while maintaining a high level of integrity and confidentially with each interaction., • Knowledge of HR policies, practices, procedures, laws, and system tools, • Strong communication, organizational, collaboration, documentation, and presentation skills, • Data analysis skills, including strong excel skills such as pivot tables and v-lookups (preferred), • Innovation, analytical, and creative problem-solving skills, • Capacity to deal with ambiguity and risk-taking., • Team-oriented mentality., • Ability to build positive relationships at all levels, influence others in a cross-functional environment as well as setting and managing expectations., • Proven ability to manage confidential information., • Experience documenting business processes in a visual format (MS Visio preferred) as well as writing detailed business process documents for reference., • Experience leading business process improvement activities., • Ability to prioritize workload to complete assigned deliverables within the allocated timeline., • Ability to translate technical concepts into HR solutions. Basic Qualifications • High School OR associate degree OR Bachelor's Degree OR Masters' Degree and extensive experience, • Solid previous experience leading day to day HR Shared Services operations., • Strong verbal, written interpersonal, and telephone communication skills are required., • Must possess strong Microsoft PowerPoint, Excel, Word, and Outlook skills., • Good stakeholder relationship management skills., • Experience with case management tools (especially ServiceNow)., • Knowledge and experience of HR policies in EMEA is a must. Preferred Qualifications • Good knowledge of “back end” ServiceNow functionality is preferred., • Proficiency in AI technologies (e.g., Azure AI, Co-Pilot) Equal Employment Opportunity (EEO) It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws. For Current Gilead Employees And Contractors Please apply via the Internal Career Opportunities portal in Workday.

Overview We’re looking for a confident and commercially minded Key Account Manager to manage and grow a portfolio of premium foodservice customers - ranging from restaurants and hotels to contract caterers and wholesalers. You’ll also support and guide a small team of Account Managers, helping drive performance and build strong customer relationships. If you’ve got experience in foodservice sales or account management and are ready to take the next step - this could be a great fit. About Belazu This is a lovely opportunity to join a business with an impressive set of accreditations, from B Corp status to silver standard Investors in People, and recognised in 2025 as a Sunday Times Best Place to Work. We are a diverse team with a shared set of professional goals and social values that drive a hugely satisfying working experience. Belazu has been a pioneer of supplying high-quality, Mediterranean and Middle Eastern ingredients to the UK’s foodservice sector for over 30 years. We have ambitious plans for growth, and we take great pride in the values that form the spine of our business. What the day job looks like: As Key Account Manager - Foodservice, you will: • Manage and grow a portfolio of high-value accounts across London’s best hotels, restaurants and hospitality operators., • Lead and mentor a small team of account managers—guiding their development and driving a high-performance culture., • Be the go-to expert for our products, helping customers discover the best of our range., • Build and deliver a focused sales strategy to strengthen customer relationships and drive sustainable growth., • Represent Belazu at industry events, tastings, and trade shows., • Use CRM and sales tools to track performance, forecast accurately, and manage your pipeline., • Work cross-functionally with ops, marketing and product teams to deliver a seamless client experience., • Champion Belazu’s values of people, community and planet in everything you do. This role will suit you if: • You have solid sales or account management experience in the food industry - ideally within foodservice, premium hospitality, or food & beverage (F&B)., • You’ve previously managed or coached others and enjoy seeing your team succeed., • You’re a natural relationship-builder who thrives in customer-facing roles., • You’re proactive, organised and thrive in fast-paced, high-standard environments., • You know your way around CRM tools, Excel and digital pipelines., • You’re passionate about great ingredients and care about sustainability, culture, and purpose. This role may not be for you if: • You’re not confident managing people or key accounts., • You don’t enjoy working in the food or hospitality space., • You prefer working behind the scenes with little customer interaction., • You’re not comfortable juggling multiple priorities or working with data/CRM tools. What’s in it for you? • 25 days annual plus 8 public holidays per annum, • Auto-Enrolment Pension, plus an enhanced pension option, • Learning and development opportunities, • Life assurance from day one, • Cycle to work scheme, • Long service awards, • Employee benefits portal with retail discounts, EAP and GP services and financial support tools, • Volunteer days, • Free parking on site, • Up to 40% discount on Company products, • Socials and internal awards, • Subsidised Canteen Terms • 40 hrs/week | Mon–Fri | 8:30am–5:00pm (with flexible start times), • Hybrid model – typically Mon & Tues in-office, • 3-month probationary period, • Bonus: up to 30% based on clear KPIs, • Based in Greenford (Central Line)

Role: Area Sales Manager Industry: HVACR Components Region: South & East England Salary: £42,000 - £47,000 (DOE) plus bonuses, company car Our client is a leading technical supplier of specialist components to the refrigeration, air conditioning, process heating, and HVACR markets, renowned for quality, service, and technical expertise. The Opportunity: Due to continued growth and innovation, our client is seeking an ambitious Area Sales Manager to drive business development and relationship management across a designated sales territory. This high-profile position offers excellent scope for career progression within a supportive, well-established technical sales team. Key Responsibilities: Develop and execute targeted sales strategies to achieve and exceed area goals. Build and maintain profitable relationships with existing customers, OEMs, and contractors. Identify new business opportunities, expand market reach, and promote specialist components for HVACR and industrial applications. Deliver technical advice and solutions to support clients' projects and procurement needs. Monitor and analyze area sales performance, producing regular reports for senior management. Collaborate with product and technical teams to ensure customer satisfaction.Area Sales Manager Profile: Proven experience in internal / area sales or account management within the HVACR, engineering, technical, or distribution sectors. S...

About the Company: For over a century my client has been at the forefront of bathroom innovation, designing and manufacturing products that solve real customer needs. The companys products are designed to enhance the bathroom experience with style, simplicity, and reliability. Quality is at the heart of everything they do. They directly employ quality assurance teams that operate across the UK, Europe and beyond, conducting regular inspections to ensure that every product meets the highest standards. The Business Development Manager drives sales in a competitive environment, through building and maintaining strong relationships to deliver profitable and sustainable growth. Job Description: We are seeking a dynamic and driven business development professional to promote and sell the companys bathroom products to premium Bathroom Showrooms, Buying Groups (Fortis NBG) within South England and London. This is a fantastic opportunity to join a forward-thinking team and make a meaningful impact in a growing market. Key Responsibilities: Strategic Planning:Develop and execute comprehensive retail development strategies to drive growth and meet sales targets. Market Analysis:Conduct market research and competitor analysis to identify new business opportunities, emerging trends, and target markets. Showroom Expansion:Identify, evaluate, and develop opportunities for new showroom locations or partnerships, and coordinate their successful implementation with internal teams. Relationship Management:Cultivate and maintain strong, long-term relationships with existing clients, partners, and stakeholders to ensure satisfaction and foster loyalty. Sales and Negotiation:Pitch products and services to potential clients, negotiate contracts, and close agreements to drive revenue growth. Performance Monitoring:Monitor and analyse key performance indicators (KPIs), sales metrics, and market data to identify areas for improvement and implement corrective strategies Marketing Collaboration:Work closely with the marketing team to develop and implement in-store and online marketing campaigns, promotional initiatives, and merchandise displays. Reporting: Maintain accurate CRM records, sales forecasts, and pipeline updates. Key Skills/Experience Required: The ideal candidate will have 5 years experience selling to the premium bathroom showrooms within South England and London. This role is heavily reliant on cultivating and maintaining strong, trust-based relationships with clients, partners, and internal teams. Active listening and a customer-centric approach are essential. Existing network within retail showroom sector is preferrable. Technical knowledge of bathroom products and plumbing systems. Ultimately, a desirable candidate is an entrepreneurial, results-driven professional with excellent communication skills who can bring innovative ideas and a structured, methodical approach to driving sustainable business growth. If you have experience selling to the premium Bathroom showrooms and are looking to further your career with one of the leading organisations in the KBB sector please contact: Russell Cripps Reference: RC/6441SE Salary: £55,000 - £60,000 + Bonus, Great Benefits, Car Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. TPBN1_UKTJ