Are you a business? Hire customer relationship manager candidates in United Kingdom
Job Title: Business Development Executive (SOC Code: 3554) Location: Vy’s Nails, 234 Baker Street, London, NW1 5RT Employment Type: Full-Time Working hours: 37.5 hours per week Salary: £41,700 - £43,000 per year Reports To: The Director About Us Vy’s Nails is a well-established beauty salon in the heart of Baker Street, offering high-quality nail and beauty treatments in a welcoming, professional environment. With a loyal client base, experienced technicians, and a reputation for excellence, we're now looking for a dynamic Salon Manager to lead and support our growing team of 5 professionals and take our customer experience to the next level. Role Summary We are looking for a dynamic and strategic Business Development Executive to drive the commercial growth of our salon. The successful candidate will be responsible for identifying and pursuing new business opportunities, strengthening client relationships, and enhancing brand visibility across digital and physical platforms. This role is pivotal in expanding Vy's Nails’ market presence, increasing customer acquisition, and supporting strategic partnerships that align with the brand’s vision. Key Responsibilities Market Expansion & Lead Generation Identify and pursue new revenue streams, B2C and B2B (e.g. corporate packages, influencer partnerships, local collaborations) Research local market trends and competitor activity to inform strategic decision-making Generate and qualify leads via outreach, referrals, and marketing campaigns Sales & Client Relationship Management Manage relationships with prospective and existing clients to foster loyalty and repeat business Promote salon services, bespoke offerings, and seasonal campaigns through consultative selling Collaborate with front-of-house staff to develop and refine upselling techniques Brand & Marketing Strategy Work with the Director and Marketing Coordinator to plan and implement promotional activities, including social media and local advertising Drive digital growth by leveraging platforms such as Instagram, Facebook, and Fresha to increase engagement and conversion Analyse the performance of campaigns using KPIs to refine strategies for client acquisition and retention Partnership & Community Engagement Forge meaningful partnerships with local businesses, influencers, and event organisers Represent Vy's Nails at local networking events and beauty expos to build visibility and trust Develop and manage loyalty programmes, referral incentives, and exclusive offers Data, Reporting & Compliance Maintain accurate records of client interactions, conversion rates, and financial forecasts Provide regular reports on sales pipeline, conversion metrics, and campaign results to senior management Ensure business development activities adhere to relevant commercial and data regulations Candidate Requirements Proven experience in business development, sales, or marketing—preferably within the beauty, retail, or luxury service sectors Excellent interpersonal and communication skills, with a persuasive, client-focused mindset Strategic thinker with strong commercial awareness and an understanding of consumer behaviour Energetic, self-motivated, and able to work independently as well as part of a team Familiarity with salon software platforms such as Fresha is a plus Knowledge of nail and beauty industry trends is desirable but not essential What We Offer Competitive salary with potential for performance-based bonuses A supportive, friendly, and professional working environment Opportunity to shape and grow with the business Staff discounts on treatments and products 28 holiday days Job Type: Full-time Pay: £41,700.00-£43,000.00 per year Work Location: In person
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
A Fresh Opportunity to Lead at an Iconic London Venue We are seeking an experienced and motivated Chef Manager to lead the kitchen at RADA (Royal Academy of Dramatic Art) in Central London. This is a fantastic opportunity to take ownership of a busy, vibrant catering operation within a world-renowned creative institution. As Chef Manager, you’ll be responsible for producing high-quality food, managing a small team, and ensuring the smooth running of day-to-day operations — all while working in a supportive, daytime-only environment with no late nights. Key Responsibilities: · • Prepare and serve fresh, seasonal dishes for students, staff, and visitors · • Design varied menus that cater to dietary needs and changing customer preferences · • Manage kitchen staff, rotas, and workflow to ensure smooth daily service · • Oversee ordering, stock control, and supplier relationships · • Maintain full compliance with food hygiene, health & safety, and allergen regulations · • Work within budget and reduce waste without compromising on quality · • Build positive relationships across the organisation to support a strong food culture About You: · • Previous experience as a Chef Manager, Head Chef, or Sous Chef · • Relevant qualifications in professional cookery (e.g., NVQ Level 2/3 or equivalent) · • Level 2 or 3 Food Safety & Hygiene Certificate (required) · • Excellent leadership, organisation, and communication skills · • A passion for fresh, quality food and great service · • Comfortable managing costs, rotas, and operational targets What We Offer: · • £15.00 per hour · • Monday–Friday schedule with no evening shifts · • A central London location with excellent transport links · • Friendly working environment in a creative and inspiring setting · • Meals provided on duty · • Opportunities for training and professional growth Start date: September 2025
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
Company Description Vindey is an AI-powered property management platform designed to give property teams superhuman efficiency. We help landlords, letting agents and property managers automate repetitive tasks, manage workflows faster and deliver better experiences to tenants and clients. We are a fast-moving PropTech startup with an ambitious vision and a small, high-performing team where every person makes a big impact. Role Description We are looking for a self-motivated and results-driven Sales Representative who can take full ownership of our UK sales pipeline. This is a role for someone who can find opportunities, open doors, deliver compelling presentations and close deals with confidence. You will be speaking directly to decision-makers in property management companies, demonstrating how Vindey can save them time, reduce costs and help them scale. What You Will Do Manage the full sales process from lead generation and outreach to pitching, negotiation and closing Build strong relationships with property managers, landlords and letting agents Deliver product demos that clearly showcase Vindey’s value Maintain a healthy sales pipeline and track progress Provide customer insights to help improve our product and approach What We Are Looking For Proven track record in B2B sales, ideally in PropTech or SaaS Excellent communication, presentation and negotiation skills Self-starter who thrives in an environment with high autonomy and accountability Comfortable working on a commission-only basis UK-based with knowledge of the property market Compensation and Growth Path • 40% commission on every deal from day one, • 50% commission on every deal after hitting your monthly target, • Potential for an equity stake in Vindey if you are a strong fit for the company and the market, • Fully remote role based in the UK, • For the right long-term fit, the option to transition to a competitive base salary plus commission package in line with UK standards, • Direct collaboration with the founders and a voice in shaping our growth strategy If you are hungry for high commissions, want to work remotely and like the idea of joining a high-growth AI PropTech startup at an early stage, we would love to hear from you.
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
About Us Numan Estate Agency, based in the heart of Queen’s Park, is a forward-thinking and reputable name in the local property market. We are currently looking for an ambitious and experienced Senior Sales Valuer & Negotiator to join our expanding sales team. This is an exciting opportunity for a results-driven professional with a solid track record in residential valuations and sales to play a pivotal role in our continued growth. Key Responsibilities • Carry out accurate property valuations and win new instructions, • Manage property sales from instruction to completion, • Conduct viewings and provide guidance to potential buyers, • Negotiate offers to achieve successful outcomes for clients, • Build and maintain strong relationships with vendors, buyers, and applicants, • Proactively source new business opportunities, • Work closely with the wider team to meet and exceed sales targets, • Stay informed on local market trends and competitor activity Requirements • Minimum 3 years’ experience in estate agency (valuations and sales), • Strong knowledge of the area and surrounding locations, • Proven sales and negotiation track record, • Excellent communication and client relationship skills, • Self-motivated, target-driven, and proactive, • Full UK driving licence (company car can be provided), • Experience using Alto or similar property software (preferred) Person Specification: We are looking for a confident, professional, and self-motivated individual with a passion for property and a desire to succeed in a fast-paced sales environment. Essential: • Previous experience in estate agency or sales/customer-facing roles., • Proven ability to meet and exceed targets., • Excellent communication and interpersonal skills., • High level of personal presentation and professionalism., • Ability to work independently and as part of a team., • Full UK driving licence, • ARLA or NAEA qualifications or equivalent Skills and Abilities: • Strong sales and negotiation skills., • Excellent customer service and relationship-building skills., • Ability to work under pressure and manage multiple priorities., • Strong organisational and time management abilities., • Attention to detail and accuracy in documentation., • Proactive approach with a positive attitude and drive to succeed., • High level of IT literacy, including Microsoft Office Suite. What We Offer • Competitive base salary + commission structure, • On-target earnings between £45,000 and £60,000, • Professional training and career development opportunities, • Supportive and collaborative working environment, • Clear path for progression within an established brand Job Type: Full-time Additional pay: • Commission pay, • Performance bonus Schedule: Monday to Friday Weekend availability
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
We are seeking a SUMMER TEMP part time talented and passionate Hair Stylist to join our dynamic team. The ideal candidate will be skilled in braiding, cutting, styling, colouring, and treating a range of hair types, with a strong focus on client satisfaction and professionalism. Key Responsibilities: Catering to Afro textured hair (Hair detangling, Hair wash and Hair care) Provide a full range of hair services including braiding, treatments, and styling Maintain cleanliness and sanitation standards Maintain accurate record keeping Build strong client relationships to encourage repeat business Ad hoc and other duties as requested by management. Benefits: Competitive monthly salary. Performance-based bonuses and commission on services. Commission on services for overtime work and Bank Holidays Friendly, supportive work environment. We welcome passionate, creative stylists with exceptional customer service who are ready to grow with us. You will be required to work Thursdays - Saturdays and 2 Sundays a month. Contract Length: 3 MONTHS (July - September) Salary: £13-£15ph
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships
We are looking for a Restaurant Manager The Role: As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring smooth day-to-day running and a consistently high level of guest satisfaction. This hands-on leadership role requires a proactive approach and the ability to inspire and motivate a dedicated team. Key Responsibilities: Managing and mentoring the front-of-house and kitchen teams, including recruitment, training, and performance evaluations. Developing and implementing strategies to enhance customer satisfaction and build lasting guest relationships. Coordinating staff scheduling and rotas to optimise efficiency and ensure adequate coverage during peak periods. Overseeing inventory management, ordering supplies, and working with suppliers to maintain quality and cost-effectiveness. Ensuring strict adherence to food safety, hygiene, and licensing regulations, maintaining a safe and clean environment for both staff and guests. Planning and coordinating menu development alongside the Head Chef, considering seasonal ingredients and customer preferences. Analysing sales data and financial performance, identifying areas for improvement and implementing strategies to boost profitability. Handling customer enquiries and resolving complaints with a professional and empathetic approach. Collaborating with the marketing team to develop and execute promotional initiatives that align with the restaurant's brand identity. What is being looked for: Proven experience in a supervisory or management role within a high-volume restaurant or similar hospitality environment. Strong leadership skills with the ability to motivate, inspire, and develop a diverse team. Exceptional interpersonal and communication skills, both written and verbal, for effective interaction with staff, guests, and suppliers. Excellent organisational and time management abilities to manage multiple priorities in a fast-paced environment. A comprehensive understanding of restaurant operations, including food and beverage knowledge, inventory management, and financial control. Proficiency in restaurant management software and POS systems. Knowledge of food safety standards and regulations. A passion for hospitality and a commitment to delivering outstanding customer experiences. Flexibility to work evenings, weekends, and holidays as required. Benefits of Working with Us: Competitive salary. Opportunities for career progression and professional development within our growing hospitality group. A fun and dynamic work environment with a supportive team. Staff discounts on food and beverages. Complimentary meals on shift. Salary Offered £29,000 + The team looks forward to receiving your application!
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial: Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: • Basic kitchen experience., • Reasonable command of the English language. Desirable: • Food and safety level 2 certification., • Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: • Team player with flexibility for various tasks., • Professional attitude aligned with company values., • Can-do attitude and courteous approach to customers and team., • Passion for cooking and customer service., • Excellent communication skills and strong customer service ethic., • Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
Energy Sales Consultant Our average Energy Consultant earns over £4,000 per month in uncapped commissions. Are you an ambitious, self-driven salesperson ready to build your portfolio under the UKDN brand and take control of your financial future? If you're looking for unlimited earning potential and the freedom that comes with being your own boss, then it's time to join UK Digital Networks. This isn't just another sales role; it's your chance to thrive in a self-employed, commission-only role where your success is truly in your hands. We've set you up for success with a high-earning commission structure, allowing you to generate consistent monthly income from all your customers. Paired with our industry-leading products and services, trusted by businesses across Britain, you'll have everything you need to excel. Plus, we'll equip you with cutting-edge sales tools, expert training, and ongoing support so you can sell with absolute confidence and maximise your earnings. Benefits UKDN offers a powerful suite of benefits designed to help you build a flourishing portfolio of clients: The Role As an Energy Consultant, you'll be instrumental in helping businesses save money through forward procurement. Your key responsibilities will include: What We're Looking For Experience: • 2+ years of sales experience, especially in field sales or a B2B environment., • Experience in the energy sector is a plus, but not a requirement. Skills and Competencies The ideal candidate will stand out with: Working Conditions: • Right to work in the UK We're reviewing applications on a rolling basis, so don't wait! Apply today to kickstart your exciting journey with UKDN!
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided
Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 1 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.
Company Overview: NEW HOME NEST LIMITED is a fast-growing London-based property service company, dedicated to helping international clients—particularly overseas students and young professionals—find quality rental accommodation in the UK. We specialize in offering reliable, transparent, and personalized rental solutions across Greater London. With our expanding client base and growing network of property partners, we are seeking a talented Public Relations professional to help shape and enhance our brand presence, manage external communications, and build meaningful relationships with media, clients, and stakeholders. Key Responsibilities: Develop and execute targeted public relations strategies to strengthen the company’s brand presence in the competitive UK rental market, with a focus on international tenants and culturally diverse audiences. Build and manage relationships with media outlets, journalists, and influencers; coordinate interviews, draft press releases, and ensure timely dissemination of accurate public statements. Plan and support community engagement initiatives to build trust and visibility among international students, university societies, and real estate service partners. Monitor public perception across social media, online forums, and review platforms; respond to inquiries and feedback in alignment with the company’s brand and communication policy. Collaborate with marketing, sales, and operations teams to maintain consistent messaging across all communication channels and ensure alignment with broader business goals. We Offer: Competitive salary within the range of £39,000 – £44,000 per annum An inclusive and multicultural working environment Opportunities for career development in a growing property service company Involvement in high-impact communications initiatives that influence public image and customer engagement A central London office location with convenient access to transportation and amenities
JOB Overview We are seeking an experienced Sales Account Manager to oversee sales activities and develop long-term relationships with landlords and clients based in the UK, with a focus on Chinese-speaking prospective clients. The ideal candidate will play a key role in managing client accounts, maintaining customer satisfaction, and driving new business opportunities. Key Responsibilities • Identify and pursue new business opportunities, especially Chinese-speaking clients., • Develop and implement sales strategies to grow revenue and expand our client base, • Manage and nurture relationships with existing landlords and clients in the UK housing market, especially Chinese-speaking clients., • Serve as the main point of contact for key clients, providing tailored service and timely solutions, • Coordinate with internal teams (e.g., lettings, marketing, operations) to meet client needs, • Attend property viewings, meetings, and events as required to support client engagement, • Maintain accurate records of sales activity and client communications using CRM tools, • Provide regular sales reports and performance feedback to management, • Support marketing campaigns. Skills Required • Strong communication and interpersonal skills, with the ability to build trust with clients., • Excellent negotiation, persuasion, and problem-solving abilities, • Ability to work independently and manage multiple accounts simultaneously, • Target-driven with a proactive approach to generating leads and closing deals, • Proficiency in CRM software and Microsoft Office Suite Experience Requirements • Minimum 5 years of experience in property services, • Experience working with Chinese clients, preferably in the UK property, • Proven record of meeting or exceeding sales targets, • Familiarity with the UK housing market is highly desirable Education Requirements • Bachelor’s degree or above in Business, Marketing, Real Estate, or related fields, • Language requirement: Fluency in Mandarin (spoken and written); proficiency in English is essential. Cantonese is a plus but not required.
Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Job Title: Business Development Manager – Heating & Plumbing Company: Emergency Heating and Plumbing Location: Wembley, London Job Type: Full-time Experience Required: 5+ years in Business Development (Heating & Plumbing industry) Full Job Description About Us: Emergency Heating and Plumbing is a fast-growing company dedicated to providing high-quality services across residential and commercial sectors. We are currently seeking a Business Development Manager to help drive our expansion, develop strong client relationships, and grow our brand across the region. Key Responsibilities: Proactively seek and develop new business opportunities through cold calling, emails, LinkedIn, and networking. Build and maintain strong relationships with both new and existing clients. Provide tailored quotations and proposals to prospective customers. Manage sales cycles from lead generation to close. Collaborate with internal teams to deliver outstanding customer experiences. Deliver presentations and product/service demonstrations as required. Monitor and report on market trends, customer feedback, and competitor activity. Take a hands-on approach to responding to enquiries and converting leads into sales. Maintain accurate sales records and reports to track KPIs and performance. What We're Looking For: Minimum 5 years of experience in business development, specifically in the heating and plumbing industry (required). Proven track record of growing sales and customer bases within this sector. Strong communication and interpersonal skills – both in person and over the phone. Confident, proactive, and able to build long-term customer partnerships. Comfortable working independently and within a collaborative team. Excellent telephone manner and attention to detail. Degree in Business, Marketing, or related field is preferred but not essential. Strong IT skills; proficient in CRM systems, email outreach, and Microsoft Office. Full UK driving licence is essential. Why Join Us? Be a key player in a growing and ambitious company. Competitive salary + commission and performance-based incentives. Supportive and collaborative work culture. Opportunities for professional development and career progression. How to Apply: Submit your CV and a short cover letter outlining your experience and why you're the right fit for this role.
About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.
About The Black BookLocated within the energetic epicentre of Soho, on the corner of Old Compton St and minutes from theatre-land, we are the West-End’s go-to wine destination. The venue was once home to TRADE – a members’ club for The Hospitality Industry, which had a “Black Book” of hand-scribed fine and rare wines, the secret Black Book become so popular with our guests, it made sense to name the wine bar after it’s legacy. At the Black Book you will find London’s largest ‘by-the-glass’ list stocked within our walk-in Coravin Cellar as well as an accompanying bar snacks and finer food menu. THE CONCEPT OF THE BLACK BOOK Historically used by the male gender in the Soho district, the “Black Book” was a confidential notebook used to store important contacts, numbers, and addresses for a memorable evening. Our Black Book holds an even greater significance, housing a curated collection of exceptional wines. Featuring limited quantities from iconic producers, vineyards, and vintages, these wines are fleeting treasures. Discover a gem, act swiftly and enjoy the pleasure! Role Overview As a Sommelier, you will be responsible for delivering an exceptional wine experience to our guests. You will help manage the wine program, provide insightful recommendations, and ensure wine service standards are upheld throughout the venue. Key Responsibilities Provide expert wine recommendations tailored to guest preferences and food pairings. Lead wine service during service, maintaining exceptional presentation and guest interaction. Support the curation and maintenance of the wine list in collaboration with Head Sommelier and GM. Conduct staff wine training and briefings regularly. Maintain proper wine storage and cellar organisation. Participate in stock takes, ordering, and supplier relationships. Host tastings and special wine-led events. Stay current with industry trends and continuously improve wine knowledge. Requirements WSET Level 3 minimum Previous experience as a sommelier in a premium or Michelin-recommended venue. Deep knowledge of Old and New World wines, particularly Burgundy, Bordeaux, and niche producers. Outstanding customer service skills and ability to build rapport with guests. Excellent communication, teamwork, and attention to detail. Right to work in the UK. Benefits Competitive salary + tronc Extensive wine training and tasting opportunities Career development within the group Staff food, drinks discounts Shift: Night shift Work days: Weekend availability Licence/Certification: WSET LEVEL 3 (required) Work authorisation: United Kingdom (required)
Senior Barber - Tooting We are seeking an experienced and skilled Senior Barber to join our team in Tooting. The ideal candidate will be proficient in all aspects of men's hairdressing, including cutting, styling, and traditional wet shaves. You will be responsible for providing high-quality barbering services, building client relationships, and contributing to a positive shop atmosphere. Key Responsibilities: * Perform a full range of barbering services. * Maintain high standards of hygiene and cleanliness. * Provide excellent customer service. * Manage appointments and client records. Requirements: * Proven experience as a barber, with a strong portfolio. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Eligible to work in the UK.
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process, • Provide exceptional service both face-to-face and over the phone, • Oversee administrative tasks related to sales and customer records, • Coordinate custom vehicle orders and aftersales requests, • Handle post-sale support, ensuring ongoing client satisfaction, • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred), • Excellent English communication skills – both written and verbal, • Well-organised, with a strong attention to detail, • Confident, polished, and customer-focused, • Able to manage multiple tasks in a fast-paced environment
The ideal candidate will be confident, self-motivated, resilient, and able to take on responsibility without direct supervision. You will have strong ambassadorial and inter personal skills and an ability to build good working relationships at all levels. To provide confidential PA support duties working directly for, and in conjunction with, the Managing Director. Previous PA experience is essential. Core Responsibilities Manage a busy and complex diary Daily liaising with China office Provide confidential and sensitive administration support Compilation of reports and presentations for customers Responsible for corporate documents and records, maintaining high levels of confidentiality and archive system Responsible for incoming mail and emails, responding as directed Ability to operate and communicate to a high degree of professionalism Making travel arrangements (flights, hotels, rail, taxis) Organise or provide support for Customer/Staff events Meeting and greeting visitors Samples organisation General housekeeping duties & Personal tasks Management of Contract renewals, and policies. Financial budgeting & accounting Proven record of accomplishment at PA level for senior management – including high levels of integrity and confidentiality Strong organisational skills, with a proven ability and confidence to respond to tight deadlines and juggle conflicting priorities Demonstrable record of accomplishment in secretarial/business administration Ability to organise, prioritise and multi-task – and escalate key items as appropriate High level of computer knowledge, efficiency, and excellence, in Microsoft Office, Excel, Word, PowerPoint and Outlook and One Note at advanced level Familiar with AI Excellent spoken and written communication skills Able to communicate effectively with all levels Excellent numerical skills.
Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Learning to manage the full sales cycle: from lead generation to closing deals Communicating with potential clients via phone, email, and video calls Building relationships and understanding customer needs Reaching and exceeding performance-based sales targets Keeping accurate records using CRM tools (we’ll train you) ✅ What We’re Looking For No prior sales experience required — just eagerness to learn and grow Clear communicator who’s confident speaking with people Self-motivated and able to work independently from home Competitive, goal-oriented mindset Resilient, coachable, and hungry for success Reliable internet connection and a quiet workspace
Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: • discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements;, • establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs;, • collates and interprets findings of market research and presents results to clients;, • discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments;, • briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications., • Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs., • Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines., • Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard., • Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team., • Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: • An interest in working and growing a career within a marketing agency., • The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo., • Great organisational skills with excellent attention to detail and ability to follow processes., • A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing., • Exceptional communication and relationship skills for managing ke stakeholders., • Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK, • Demonstrate excellent knowledge of various marketing tactics., • Excellent negotiation and sales skills, • A result-driven and organized individual., • Excellent oral and written communication skills., • Proficiency in Microsoft Office Tools., • Outstanding project management skills., • Demonstrate excellent leadership skills., • Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours
Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): • Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms, • Daily posting of customer payments, • Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter), • To answer customer queries and reconcile/allocate customer accounts, • Review and update customer records, • Assist with monitoring debtors, • Produce debtors reports for analysis, • General admin and ad hoc duties, • Payroll, • Invoicing The successful candidate should possess the following: • A professional telephone manner with an excellent standard of spoken and written English, • Experience working in a fast-paced environment, • Ability to meet deadlines and work in a pressurised environment, • Good IT skills (full training will be given on our in-house software), • Basic excel skills needed, • Thorough with attention to detail, • Highly numerate, • Flexible and willing to learn, • Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.
This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): - Develop and implement integrated marketing strategies for both dine-in and catering services. - Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. - Manage content creation for Instagram, website, menus, and print materials. - Track and analyse marketing KPIs, customer engagement, and return on investment. - Conduct market research to identify trends, target audiences, and competitor insights. - Build and maintain relationships with corporate clients, event planners, universities, and local businesses. - Organise and attend industry events, tastings, and meetings to generate leads. - Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: - Collaborate with the management team to align marketing strategies with operational goals. - Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements - Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). - Fluency in English (spoken and written). - Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. - Strong communication, negotiation, and client relationship skills. - Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. - Highly organised, detail-oriented, and results-driven.