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Oversee and train front-of-house staff to maintain excellent service standards. Coordinate daily floor activities, ensuring smooth operations and outstanding customer service. Work closely with kitchen staff to guarantee prompt food delivery. Track inventory and manage stock levels to ensure seamless service. Support staff scheduling and provide adequate coverage during busy periods and events. Ensure compliance with hygiene, safety, and health standards by enforcing established procedures. Provide regular updates to the Restaurant Manager on floor operations and address any arising issues.
AmiciMiei2go Pizzeria is now seeking for a full time of house to join our team. The role consists in taking food orders over the phone as well as in person and serve food at the very few tables that we have. English spoken will be crucial for the role. You need to be able to work under pressure, and be able to be part of a team Please send your cv if interested Amici Miei Team
About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A RESTAURANT MANAGER AT THE LYNDENE HOTEL What you'll be doing... Reporting to the General Manager you can expect your working day to include the following. Ensuring the smooth running of both of our restaurants, the Washington and Connaught for breakfast and dinner service. Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. Recruitment. Training & development of the team. Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. Continuously review team behaviour, appearance, and performance. Supporting the wider hotel as part of the management team which will include duty management shifts. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Restaurant Manager, you will need the following qualities and skills: An enthusiastic individual, who aspires to be the best and can offer a warm and friendly welcome to all guests to make their visit exceptional. Strong leadership, management, communication, and organisational skills. Prior experience of a similar sized front of house operation. People focused, with strong attention to detail and the ability to lead from the front to ensure the team deliver a standard of service that meets the needs and expectations of our guests. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH £26000 - £26000 per annum Department: F&B service About you • Ensuring the smooth running of the both restaurants, for breakfast and dinner service. • Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. • Recruitment. • Training & development of the team. • Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. • Continuously review team behaviour, appearance, and performance. • Supporting the wider hotel as part of the management team which will include duty management shifts. Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Kata! Japanese Restaurants (nominated in Timeout Love London awards 2014 - 2024 as one of the best local restaurants in North London) our currently looking for Front of House Team Members to join our team in Haringey for multiple locations. Profile: - Be a team player; yet able to work independently - Ensuring appropiate Mise en place for different services - Delivering an engaging and intuitive service by following our service steps - A basic understanding of how to run a section as a waiter in a busy enviroment - Being organised and proactive in managing your tasks - Have high standards in food hygiene and awareness of regulations - Any experience in processing takeaway / delivery orders / taking telephone orders and familiarity working with Just eat, Deliveroo and or Uber Eats would be a strong advantage - Local applicants and familiarity with local area will also be preferred. We offer: - A competitive Hourly Rate - Equal share of service charge as well as cash tips per shift - Career development opportunities - Paid accrued holiday - Free meals on duty. Entry level applicants are welcome with wage to be negotiated based on experience. Potential shift manger position, AGM or GM Level would be an advantage and pay negotiable. All applicants are required to have the rights to work in the UK and have a good command of English.
Join the team at the newly refurbished Native Kings Wardrobe apartments at St. Paul's. The role involves working in both Restaurant and Reception. As a team member you will be expected to give great customer service, be knowledgeable of a Hotel day to day operation and service food and beverage. - Experience in Hotels will be highly valued. - Good command of the English language. - Excellent presentation - Able to work in fast paced environments.
It is an elegant Japanese restaurant that is very popular among customers in Bournemouth. Hire part-time service personnel due to business needs. You are very welcome to join us if you are hard work and good at communication.
We are looking for an experienced specialty all rounder to join our team at Artful Blend. You must be enthusiastic about hospitality, have an ability to multitask and be organised. Job Type: Full time position, on a shift basis, Monday - Sunday (7am - 4.30pm weekdays & weekends 9am-4pm) Main roles will include; - Preparation and execution of a wide range of hot/cold drinks. - Preparation, construction and maintenance of a pastry & cake display. Key understanding of various dietary requirements/allergens. - Preparation and execution of menu food items including: sourdough toasties/bagels, and savoury/sweet brunch options. - Greeting customers, taking orders and serving food/drink items. - Cleaning work areas, utensils & equipment. Turning down equipment and FOH/BOH at the end of the day, in preparation for the following day. - A sense of humour is a plus :) The ideal candidate should have exceptional customer service skills, show an excellent understanding of espresso shot assessment, grinder adjustment & ability to texture milk consistently, and have a natural passion for creative food curation and execution. While being a chef is not crucial, a general understanding of food preparation and construction is essential. This is a multi-tasking role in a fast paced environment, so the ability to prioritise duties is vital. Coffee training and development at Perky Blenders Roastery. You will be working on a brand new VA Eagle One Espresso Machine and Mazzer V Major Grinder. Salary: £11.50 - £13 per hour (doe) Benefits: Discounted or free food Flexible schedule On-site parking Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) customer service: 1 year (preferred)
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025
Floor Manager - Berenjak Borough Salary - Up to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants. Our Borough Market restaurant follows Berenjak’s first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019. Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran’s hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread. The Role As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage;
Experienced in Gastro Pub Management and building a following
Greeter The Salad Project: £11.55 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Greeter 12 hours per week | Monday - Thursday Be a “Sp” champion who is the face of the brand on a day to day basis Assist customers with their orders and answer any questions Package Click & Collect and Delivery orders Making sure the napkins, glasses and cutlery is topped up and continuous maintaining of hygiene standards Expectations | Efficiency, Communication, Energy Strong proficiency in communication, with both our customers and internal teams Friendly and approachable with fantastic customer service skills Ability to work as a team and build interpersonal relationships Ability to work in a fast paced environment Positive energy and dedication to the team, we all have to have each other's back Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect and corners aren't cut Up for a laugh, but know when it’s time to knuckle down Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have some experience working in a customer facing role within the hospitality industry A big smile and warm tone of voice Compensation | £11.55 per hour 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme 50% all items in store Team social events Opportunities for career progression as the business grows
We are looking for a friendly and passionate front of house team member to work across our two sites (Kensington High Street & Fulham). Specialty coffee and hospitality experience is necessary. Knowledge of bartending and wines would be very beneficial. Only candidates with relevant experience will be considered. You need to be a team player, friendly and really passionate about delivering the best customer experience possible.
Who are we? Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and our brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. A Sommelier at Sumosan Twiga As a Sommelier at Sumosan Twiga, you will be responsible for managing all aspects of wine program and recommending the perfect pairings for our guests, with a touch of storytelling that transforms dining into an experience. Your day to day: - Provide expert recommendations on wine pairings for individual dishes - Advise guests on wines based on their personal tastes and food choices, informing them about different varieties of wine and prices. - Ensure wines are served at the right temperature and within the proper glassware, delivering impeccable wine service through proper decanting and storage techniques. - Manage the pouring of wine, ensuring correct portions and presentation. - Maintain proper storage conditions to preserve wine quality. - Handle guest complaints or concerns related to wine with professionalism and tact. Who are you? - A minimum of 3-5 years of experience working as a Sommelier in high-end or Michelin-starred restaurants. Prior experience in a luxury or fine dining environment is essential. - Extensive knowledge of global wine regions, varietals, and procedures with a strong focus on Old World and New World Wines. - Strong interpersonal skills and the ability to engage with high-end clientele. - Passion for hospitality with a friendly disposition to smile. - Ability to work closely with chefs, managers and front of house staff. Why us? Competitive salary reflecting your experience and skills. A unique opportunity to be part of an award-winning international brand with a long-standing tradition of excellence. Opportunities for career advancement and transfers to our locations worldwide. Sumosan Twiga is committed Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team
Barista & Bartenders (Part-Time ) We are thrilled to announce that we are seeking both part-time Barista and BARTENDERS to join our lovely and welcoming team! Ideal candidates will have previous experience in a fast-paced restaurant or bar, with a passion for delivering excellent customer service. Knowledge of cocktails and brunch beverages is a plus, as we offer a vibrant weekend brunch menu. At our establishment, we are all about GOOD-MOOD-FOOD and exceptional service. We take great pride in the quality of our offerings, from our in-house creations to the finest local ingredients. As a member of our front-of-house team, you will play a key role in ensuring that every guest has a memorable dining experience, whether you're serving up perfectly crafted cocktails or delivering plates with a smile. We believe that the atmosphere in our restaurant is just as important as the food, and we treat our team like family. We want you to enjoy every shift, even during the busiest hours, with a vibrant and supportive environment that makes work feel fun. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of a team that values good vibes and great service, we’d love to hear from you!
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Waiters & Bartenders (Part-Time & Full-Time) We are thrilled to announce that we are seeking both part-time and full-time WAITERS and BARTENDERS to join our lovely and welcoming team! Ideal candidates will have previous experience in a fast-paced restaurant or bar, with a passion for delivering excellent customer service. Knowledge of cocktails and brunch beverages is a plus, as we offer a vibrant weekend brunch menu. At our establishment, we are all about GOOD-MOOD-FOOD and exceptional service. We take great pride in the quality of our offerings, from our in-house creations to the finest local ingredients. As a member of our front-of-house team, you will play a key role in ensuring that every guest has a memorable dining experience, whether you're serving up perfectly crafted cocktails or delivering plates with a smile. We believe that the atmosphere in our restaurant is just as important as the food, and we treat our team like family. We want you to enjoy every shift, even during the busiest hours, with a vibrant and supportive environment that makes work feel fun. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of a team that values good vibes and great service, we’d love to hear from you!
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 25 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
The Lamb and Flag is a lovely pub in Marylebone. We are currently looking a team member to join our team during the festive season.
Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.
CONTRACT TYPE Permanent HOURS 37.5 hours per week SHIFT PATTERN Monday till Sunday Depending on Shift and Events 5 days a week Between 10am – 2am (Dependent on requirement) PLACE OF WORK 13-15 Aintree Rd, Bootle L20 9DL SALARY £38,700.00 per annum (£19.85 per hour) We are seeking a dynamic and experienced Restaurant Manager to lead our front-of-house operations and drive our marketing and social media efforts. Key Responsibilities: – Oversee daily restaurant operations, ensuring a high standard of service and customer satisfaction. – Manage staff scheduling, training, and performance evaluations. – Handle customer complaints and feedback promptly and professionally. Marketing and Social Media Management: – Develop and execute marketing strategies to promote Kemola Restaurant and Lounge. – Manage social media accounts, creating engaging content to attract and retain customers. – Plan and execute promotional campaigns, events, and special offers. – Monitor and analyse the effectiveness of marketing efforts and adjust strategies as needed – Ensure that all customers receive excellent service from the moment they enter the restaurant until they leave. – Foster a welcoming and friendly atmosphere for customers and staff alike. – Engage with customers to receive feedback and make improvements based on their suggestions. – Assist in developing and managing the restaurant’s budget. – Monitor financial performance, including sales, costs, and profitability. – Implement cost-control measures to maximize efficiency and profitability. – Plan and coordinate events and special occasions hosted at Kemola Restaurant and Lounge. – Ensure all event logistics are managed effectively and that customers have a memorable experience. Staff Development: – Recruit, train, and develop front-of-house staff. – Foster a positive work environment and encourage teamwork and professional growth. Compliance: – Ensure compliance with all health and safety regulations and licensing laws. – Maintain up-to-date knowledge of industry trends and best practices. Qualifications: – Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. – Strong leadership and team management skills. – Excellent customer service and communication skills. – Experience in marketing and social media management. – Financial acumen, including budgeting and cost management. – Ability to multitask and work under pressure. – Knowledge of health and safety regulations and licensing laws. Why This Role is Needed: The Restaurant Manager role is crucial for Kemola Restaurant and Lounge as it ensures the smooth operation of our front-of-house activities and enhances our customer experience. This role is key to maintaining high standards of service, driving marketing initiatives, and engaging with our customer base through social media. By having a dedicated manager to oversee these aspects, we can focus on growth, profitability, and creating a vibrant dining environment. The Restaurant Manager will play a pivotal role in achieving our business objectives and ensuring the long-term success of Kemola Restaurant and Lounge. ENTRY REQUIREMENTS OF THIS JOB: A degree/higher diploma in relevant field Extensive experience in working in a Nigerian Hospitality environment and working in a Nigerian restaurant is desirable. Willingness to undergo of and on-the-job training. Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. DBS Clearance/Police Check Passport/ID Right to work The closing date for applications is 19th August 2024 WHAT’S IN IT FOR YOU? £38700.00 per annum (£19.85 per hour) Tips Bonus Scheme 25% off all food and drink. Great opportunities to progress within a growing company. Free meals on shift. 28 days annual leave on a pro-rata basis Auto pension enrolment with NEST
At Remoli Bromley we are seeking a skilled and passionate floor supervisor who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front-of-house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As a Supervisor (Restaurant & Bar) at Remoli Bromley, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group and contribute to creating exceptional dining experiences for our guests.
Job description Job Title: Runner Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a motivated and reliable Runner to join our team at our London branch. Vacancies: 4 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: - Ensuring smooth and efficient operations by assisting in various tasks, including but not limited to food and drink delivery, table setting, and general support to the front-of-house and kitchen teams - Communicating effectively with servers, kitchen staff, and management to fulfill guest requests and maintain a high standard of service - Assisting in maintaining cleanliness and organization in the dining area, including clearing and cleaning tables, and replenishing supplies as needed - Providing friendly and attentive service to guests, addressing any inquiries or concerns promptly and professionally - Assisting in other duties as assigned by management to support the overall success of the restaurant Requirements: - Previous experience in a similar role is preferred but not essential - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment while maintaining a positive attitude - Attention to detail and a proactive approach to problem-solving - Flexibility to work evenings, weekends, and holidays as needed - Turkish knowledge is considered an advantage Benefits : - Competitive hourly wage - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs - Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Work authorisation: - United Kingdom (required) Work Location: In person
Floor Manager job description: Maintain high service standards by supervising and training front-of-house employees. Oversee day-to-day floor operations, making sure that excellent customer service and productive workflows are maintained. Work with the the kitchen staff to make sure food are delivered on time. In order to provide continuous service, keep an eye on the inventory of necessary goods and manage stock levels. Assist in scheduling and ensuring staff coverage during busy periods and special events. Maintain hygienic, safety, and health regulations by ensuring that all procedures are followed. Report to the Management on a regular basis, including floor performance and any operational issues.
Someone to take take orders in a polite manor and manage stock and other members of staff ie rotters and clean down ect