Offres hotel operations manager à Royaume-Uni - Page 2

A prestigious hotel brand is seeking an Events Operations Floor Manager to oversee events and manage a team for excellent service quality.This role involves ensuring event standards, leading a team, and building strong relationships with guests.Ideal candidates will have experience in a 5-star hotel

A luxury hotel in Westminster seeks a Hotel Manager to oversee operations, lead team initiatives, and enhance guest experience. The ideal candidate will have senior leadership experience in a luxury hotel setting, strong operational awareness, and a passion for hospitality.

A luxury hotel chain is seeking a Spa Manager to lead the operations of their new hotel in London.The successful candidate will oversee spa activities, ensure high guest satisfaction, and meet financial goals.Responsibilities include managing the spa team, ensuring compliance with regulations, and d

A leading hospitality company in Westminster is seeking a Breakfast Manager to oversee restaurant operations. This position offers a competitive salary and multiple employee benefits, including discounted hotel stays and training programs.

Oversee late-night guest check-ins, departures, and enquiries with efficiency and care. Complete nightly audit of hotel accounts, ensuring accuracy of daily transactions. Work closely with the Night Manager to maintain safety, security, and smooth operations.

Are you passionate about creating exceptional culinary experiences? Firmdale Hotels, renowned for our boutique luxury hotels and vibrant hospitality, is seeking a dedicated and talented Demi Chef de Partie to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of luxury hotels, each with its own unique character and charm. Our commitment to excellence and creativity has earned us a reputation for delivering outstanding guest experiences. At Firmdale, we value innovation, diversity, and a genuine passion for hospitality. As a Demi Chef de Partie at the Haymarket Hotel, you will play a crucial role in our kitchen operations. You will work closely with our experienced culinary team to deliver high-quality dishes, ensuring each plate meets our exacting standards. Your responsibilities will include assisting with the preparation and execution of breakfast, lunch, and dinner services, maintaining high levels of cleanliness and organisation, and supporting the kitchen brigade in all aspects of service. Responsibilities: Assist in the preparation and presentation of a diverse range of dishes. Ensure the highest standards of food quality, taste, and presentation. Supervise and support a small team, fostering a collaborative and efficient work environment. Monitor stock levels and manage ordering for your section. Maintain a clean, safe, and organised kitchen area. Communicate effectively with the team to ensure smooth kitchen operations. What you Need: Proven experience in a similar role within a high-pressure, fast-paced kitchen environment. Exceptional attention to detail and a commitment to excellence. A genuine passion for food and culinary innovation. Strong organisational and communication skills. Ability to work effectively as part of a team. Leadership qualities to supervise and motivate team members. What We Offer: Competitive hourly rate of £15.00 - £16.00 inclusive of service charge . Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan(including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year Helle Jensen Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure IT List best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. TPBN1_UKCT

We are currently looking for an organised, detail-driven, and motivated Assistant Purchasing and Cost Control Manager to join our Finance team at our beautifully presented property in Knightsbridge. This is a valuable career-building opportunity, working alongside luxury hospitality professionals and supporting the highest standards of operational excellence. ROLE PROFILE You will play an essential supporting role in the success of Bvlgari Hotel London by assisting with the hotels procurement processes and cost-control activities. Working closely with the Purchasing and Cost Control Manager, you will help ensure that purchasing operations run smoothly, supplier relationships are well-maintained, and cost efficiencies are consistently achieved. Your responsibilities will include assisting with sourcing and evaluating suppliers, gathering quotations, preparing cost analyses, monitoring stock levels, and updating procurement and inventory systems. You will support departmental budgeting and cost-tracking activities, helping ensure accuracy, compliance, and timely reporting. The ideal candidate is analytical, proactive, and highly organised, with a strong interest in procurement, finance, and luxury hospitality operations. Success in this role comes from attention to detail, effective communication, and the ability to coordinate smoothly with multiple departments across the hotel. ABOUT US Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is a haven of calm in the heart of the city, moments from iconic destinations such as Harrods. Since opening in 2012, Bvlgari has set new standards in luxury hospitality, combining contemporary architecture with exceptional service and beautifully designed facilities. With generous rooms and suites, a state-of-the-art gym, award-winning spa, 25-metre swimming pool, private cinema, and exquisite event spaces, we offer a truly unique hotel experience. We offer a rewarding career with competitive compensation and opportunities for professional development and progression within our luxury hotel collection. TPBN1_UKCT

. Assistant Restaurant Manager Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking an accomplished and service-driven Assistant Restaurant Manager to support the leadership of our dining venues. This is a defining opportunity for a hospitality professional with a passion for refined service, impeccable attention to detail, and a commitment to creating extraordinary moments for our guests. As Assistant Restaurant Manager , you will help oversee the daily operation of the restaurant, ensuring seamless service, exceptional product quality, and an atmosphere of warmth and sophistication. You will support the Restaurant Manager in cultivating a motivated, skilled and engaged team; uphold service rituals and brand standards; and set the stage for memorable dining experiences that reflect the timeless elegance of St. Regis. Key Responsibilities Support daily operations of the restaurant, ensuring service excellence and adherence to brand standards. Maintain immaculate preparation, cleanliness and sanitation standards throughout all service areas. Assist in menu planning and collaborate with the culinary team to uphold quality, presentation and consistency. Monitor staffing levels to meet guest expectations, business needs and financial targets. Engage with guests to personalise experiences, capture feedback and elevate satisfaction. Provide hands-on supervision during peak periods, assisting servers, hosts and service teams as required. Ensure compliance with UK licensing, food safety, health & safety and sanitation regulations. Support training initiatives, coaching team members on service behaviours, product knowledge and operational excellence. Oversee opening and closing procedures, cash handling, stock control and daily operational checks. Lead by example, setting a tone of professionalism, warmth and refined hospitality. Core Competencies We are seeking an emotionally intelligent and service-focused leader who embodies the spirit of luxury hospitality. You should demonstrate poise, precision and an unwavering commitment to guest satisfaction. You should have: A minimum of 2 years' experience in restaurant or food & beverage supervisory roles, ideally within luxury hospitality. Strong understanding of restaurant operations, guest service standards and team leadership. Confidence in handling guest feedback, resolving challenges and elevating service performance. Knowledge of stock control, licensing compliance and food safety requirements. A calm and composed approach in high-pressure environments, with the ability to lead by example on the restaurant floor. A passion for crafting memorable, personalised dining experiences. At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us. Financial Rewards Competitive salary designed to recognise excellence Enhanced pension Life assurance Company sick pay Additional holiday allowance Access to BenefitHub's exclusive retail, wellness and travel privileges Friends & Family preferred rates at Marriott hotels worldwide Career Development Clear pathway for internal promotions and transfers Cross-department training to refine your craft and broaden your expertise Expert-led development programmes Continuous learning through structured programmes Premium e-learning platform access Be part of an exclusive pre-opening experience shaping the future of the property Wellbeing Support Private Medical Insurance Employee Assistance Programme Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine Food & Beverage discounts across Marriott properties Year-round wellbeing initiatives and wellness activities Recognition & Appreciation Award programmes celebrating exceptional performance The Astor Awards Distinctive Moments celebration Long service awards Key life moments celebrated - birthday, anniversaries, personal milestones and achievements Vibrant social calendar with team events and engagement activities *Terms and Conditions Apply At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. TPBN1_UKCT

Senior Chef de Partie -Abbey Road Studios Package: £35000- £36500 per annum depending on experience Working Pattern: Based on 40 hours per week, 5/7 days, shifts may vary between 7am and 5:30pm,plus overtime paid at standard rate (full flexibility is essential regards to the days and above hours) Location: London,NW8 9AY WHO WE ARE: Abbey Road Studios is the worlds most iconic recording studio and a global centre for music and creative innovation. Home to landmark recordings from artists such as The Beatles, Pink Floyd, Adele and Ed Sheeran, Abbey Road continues to be a pioneering space where music, sound and creativity intersect. Alongside its rich heritage, the studios now host a diverse mix of contemporary recording sessions, film scoring, orchestral performances and immersive experiences, as well as serving as a creative campus for Universal Music Group artists and partners. Our hospitality offering reflects this unique environment - providing premium, brand aligned dining and service for artists, producers and industry guests from around the world. Based in St Johns Wood, London, Abbey Road combines world-class production facilities with relaxed, boutique hospitality that mirrors the artistry and individuality of those who walk through its doors. Role Overview: The role of Senior Chef de Partie at Abbey Road Studios requires a skilled and passionate chef with experience in high-end, fast-paced environments. Our CDPs are integral to delivering exceptional quality across daily service, artist catering and event menus, from breakfast through to bespoke private sessions. Pride, creativity and consistency are key, as is a collaborative, all hands on deck approach to ensure every meal reflects the artistry and atmosphere Abbey Road is known for. Strong health, safety and food hygiene practices are essential, following clear processes and supporting the Head Chef and wider team in delivering a world class experience to every guest. This role is well suited to a Senior Chef de Partie looking to develop their leadership skills, broaden operational responsibility and progress toward a Junior Sous Chef position within a supportive, high-performance kitchen environment. Reporting: As a Senior Chef de Partie your direct line managers are the Sous Chef (for daily operations), with oversight from the Executive Chef. You will be required to attend quarterly review meetings with the Executive Chef to monitor performance and progress. What youll be doing Set up all required MEP and equipment for the successful operation of the allocated section (sauce / larder / prep / events) for breakfast and lunch services. Lead the service of the allocated section under the supervision of the Sous and Head Chef. Prepare ingredients, MEP, recipes and deliver the final product for daily menus as instructed by the line manager, in collaboration with colleagues. Ensure consistency and quality of prep and final product by following Abbey Road Studios prep sheets and recipes, under the guidance of line managers. Optimise the prep and cooking processes, maintaining speed, efficiency and quality in equal measure. Enforce strict health and hygiene standards, completing daily checks including (but not limited to) temperature records, cleaning schedules, labelling and HACCP documentation. Monitor portion control and wastage across the allocated section. Track stock levels and ingredient availability for your section, requesting orders from the line manager as required. Complete daily opening and closing checklists for the allocated section, with line manager sign-off. Support, mentor and train Commis Chefs and Kitchen Porters, contributing to their development through clear guidance, feedback and example. Carry out weekly compliance checks and deep cleans. Maintain flexibility in hours, shifts and location in line with business needs (any changes to the standard working pattern will be agreed at least 48 hours in advance). Help maintain a culture of smooth, friendly cooperation and a positive working environment amongst your team. Support events catering when required, assisting with prep, service, and set-up alongside the Senior Chef. Skills & Experience: Excellent communication skills, written and oral Minimum 2 years of experience in the similar role is essential, ideally contract catering but we will consider individual from 5 star hotel background Strong organisational and time management skills Good knowledge of the standards of baking, cooking and grilling techniques Ability to work under pressure and in a fast-paced environment Proactive, positive attitude Ability to work efficiently and cooperatively in a team environment Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. Thats why we make sure our team feels appreciated, supported, and set up for success! Heres whats waiting for you: Free, tasty meals - Enjoy tasty, nutritious food on us while you work! Flexible working - including part time roles, because life doesnt run on a 9-5 schedule. Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for lifes important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Wellbeing first - mental health support and wellbeing perks. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why Youll Love Working Here Were a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day. And heres the best part - 87% of our team say theyre proud to work here! Why? Because we create a place where youre listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If youre passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion arent just policies, theyre who we are. We know that different perspectives make us stronger, and were dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - were happy to help! Ready to join us? Hit Apply Now and lets chat! TPBN1_UKCT

Spa Manager Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking an inspiring Spa Manager to oversee and elevate the wellness experience at The St. Regis London. This is a leadership opportunity to shape a sanctuary of relaxation and rejuvenation in one of London's most iconic settings. You will manage the activities of employees delivering spa services. Your focus will be on ensuring guest and employee satisfaction while achieving financial and operational goals, all within the refined standards of the St. Regis brand. Key Responsibilities Lead daily spa operations, ensuring smooth service across all areas Ensure staff have the proper supplies, equipment, and uniforms Manage inventories and budgets, maintaining financial discipline Uphold cleanliness and presentation standards across spa facilities Understand and manage the impact of spa operations on property financial goals Deliver exceptional guest experiences, setting a positive example for service excellence Interact with guests to gather feedback and resolve concerns Empower employees to provide anticipatory, personalized service Emphasize guest satisfaction and continuous improvement in team meetings Solicit employee feedback and foster open communication Observe service behaviors and provide coaching and recognition Support orientation and ongoing training programs for spa associates Ensure property policies are administered fairly and consistently Celebrate team successes and recognize contributions publicly Core Competencies We are searching for a leader with a passion for wellness and luxury hospitality. The ideal candidate will bring operational expertise, interpersonal finesse, and the ability to inspire a team to deliver extraordinary guest experiences. You should have: Minimum 3 years of experience in spa management Strong leadership and organizational skills A commitment to guest satisfaction and team development At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us. Financial Rewards Competitive salary designed to recognise excellence Enhanced pension Life assurance Company sick pay Additional holiday allowance Access to BenefitHub's exclusive retail, wellness and travel privileges Friends & Family preferred rates at Marriott hotels worldwide Career Development Clear pathway for internal promotions and transfers Cross-department training to refine your craft and broaden your expertise Expert-led development programmes Continuous learning through structured programmes Premium e-learning platform access Be part of an exclusive pre-opening experience shaping the future of the property Wellbeing Support Private Medical Insurance Employee Assistance Programme Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine. Food & Beverage discounts across Marriott properties Year-round wellbeing initiatives and wellness activities Recognition & Appreciation Award programmes celebrating exceptional performance The Astor Awards Distinctive Moments celebration Long service awards Key life moments celebrated - birthday, anniversaries, personal milestones and achievements Vibrant social calendar with team events and engagement activities *Terms and Conditions Apply At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. TPBN1_UKCT

Join The Derby London City, Curio Collection by Hilton (Opening Early 2026) The Derby London City, Curio Collection by Hilton joins an existing portfolio of award-winning hotels owned by Dominus and managed by Dominus Hospitality. Opening in March 2026 the hotel will join Hiltons prestigious Curio Collection in the UK, a global set of remarkable upper upscale hotels handpicked for their unique character and personality - each one a part of the fabric of the city it calls home. In the heart of Londons historic financial district, The Derby resonates with charm and sophistication. The name, inspired by the iconic bowler hat affectionately known as a Derby pays homage to the Citys storied banking heritage. The Derby offers 234 contemporary bedrooms, including 13 suites with panoramic city views. Guests can enjoy modern British dining with a twist at Rycroftes Restaurant, Coffee House and Bar, with options for private dining. The hotel also features boardroom-style meeting spaces for 1020 delegates, fully equipped with the latest technology, all in the heart of Londons Square Mile. What we offer Staff rate across all Hilton brands and across the Dominus hotel portfolio Your Inspirational Stay a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply) Additional annual leave entitlement based on length of service Impact Day, paid day to support your charity of choice Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands Staff events and recognition schemes Access to Employee Assistance Program (EAP) Season Travel Ticket Loan Cycle To Work Scheme Refer A Friend Scheme get rewarded when they join the team A collaborative team culture where people thrive together and a place where you can be your true authentic self About The Role We are looking for a calm, reliable, and guest-focused Assistant Night Manager to support the Night Manager in overseeing the hotels overnight operation. This role is key to ensuring guest safety, service excellence, and operational continuity during night hours. Working as second-in-command overnight, you will help supervise the Front Office Night Team, support the completion of Night Audit processes and provide excellent customer service, upholding Dominus and Curio Collection by Hiltons values. Key Responsibilities Support the Night Manager in supervising the Front Office Night Team and maintaining high service standards. Oversee Front Office operations overnight, ensuring smooth arrivals, departures, and guest support. Assist with the accurate and timely completion of Night Audit responsibilities. Compile clear handover reports for early shift teams and Duty Managers. Act as a point of contact for guest queries, VIP guests, and overnight requests. Support the implementation of security, emergency, and health & safety procedures. Conduct regular night walks and safety checks across all hotel areas. Promote hotel services and upsell where appropriate to support overnight revenue. Maintain strong knowledge of hotel products, pricing, policies, and the local area. Key Skills Strong communication and interpersonal skills with a calm, professional approach. Confident multitasker with the ability to prioritise during night operations. Customer-focused with strong problem-solving skills. Able to remain composed and decisive under pressure. Sound understanding of Health & Safety, security, and emergency procedures. Comfortable working independently while supporting a wider team. About You Previous supervisory experience in Front Office within a hotel environment. Comfortable working night shifts and taking responsibility overnight. Reliable, organised, and detail-oriented. A supportive team player with a willingness to mentor and coach others. Flexible, resilient, and adaptable in a fast-paced environment. We are committed to a diverse and inclusive workplace. We welcome applications from all parts of the community. Must have valid right to work in the UK, please note that the company does not currently hold a sponsorship licence, therefore sponsorship assistance is not available. Ready to be part of something remarkable? If you are passionate about hospitality, creativity, and delivering exceptional guest experiences, this is your chance to help shape one of the citys most exciting hotel openings. Apply now and help us bring The Derby London City to life. TPBN1_UKCT

WHO ARE WE At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments. A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new. ABOUT YOU We are looking for a passionate and results-driven Banqueting Senior Sous Chef to become a valued member of our outstanding Banqueting Kitchen team at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Banqueting Senior Sous Chef at Pan Pacific London, you will play a key leadership role within the Culinary team, delivering exceptional event dining experiences that reflect excellence, creativity, and precision. Acting as an ambassador of the hotel, you will ensure every banquet, conference, wedding, and large-scale function meets the highest standards of quality and consistency. Working closely with the Executive Chef and Executive Sous Chef, you will oversee the preparation and execution of all events food, leading the kitchen brigade to deliver seamless, high-quality service during high-volume operations. Your responsibilities will include, but are not limited to: Coordinating closely with the Events and Front of House teams to ensure seamless communication and flawless delivery Planning and organising kitchen operations for events, ensuring accurate mise en place, staffing levels, and timely execution Monitoring food cost, portion control, and wastage to support financial targets Conducting training and performance development for junior chefs, fostering a culture of excellence and teamwork Supporting menu development and innovation in line with seasonal produce and Pan Pacific London standards YOUR BENEFITS WORKING AS A BANQUETING SENIOR SOUS CHEF AT PAN PACIFIC LONDON At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: Hotel of the Year Group (2023) | Catey Awards Hotel of the Year London (2022/2023) | AA Hospitality Awards Forbes Five-Star Rating | 2022/2023 Forbes Five-Star Rating | 2023/2024 Forbes Five-Star Rating | 2024/2025 Forbes Five-Star Rating | 2025/2026 Forbes Four-Star Rating SENSORY Wellbeing | 2023/2024 Forbes Four-Star Rating SENSORY Wellbeing | 2024/2025 Be part of something extraordinary, where excellence is recognised, and hospitality is redefined. Eligibility: All applicants for the role of Banqueting Senior Sous Chef must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage. TPBN1_UKCT

Company Description Join Our Team as Assistant Manager at Ibis Styles London Ealing! Are you a driven and ambitious hospitality professional ready for your next challenge? Ibis Styles London Ealing is looking for a rising star to join our team as Assistant Manager. Our vibrant 120-room hotel based on Cinema Theme is perfectly situated in the heart of Ealing, just a 6-minute walk from the Elizabeth Line, with easy access to Ealing Broadway Shopping Centre and direct connections to Paddington. This is a hands-on role for a passionate leader who thrives on delivering exceptional guest experiences and leads by example in maintaining and elevating brand standards. Job Description WHAT WE ARE SEEKING: Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service You convey the hotels brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations Build strong guest relationships by anticipating needs and resolving complaints efficiently. Providing guidance, supporting training and leading the team YOUR SKILLS AND EXPERIENCE INCLUDE: Have previous experience in a similar related role in a hotel. Be hands-on, enthusiastic, and passionate about delivering a high level of guest service. Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop. Be solution-driven, autonomous, and confident in your decision-making. Possess excellent communication and financial skills. WHAT IS IN IT FOR YOU: You'll become part of a high-performing team that excels in customer service. Competitive salary Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries How to apply: send your motivation letter and CV to Qualifications *Relevant hotel management or supervisory experience. *Must be highly motivated and demonstrate a desire for achievement *Exceptional guest service skills Additional Information Experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Hotel Managed TPBN1_UKCT

The Role... At Soho House, the Spa Manager plays a vital leadership role in overseeing all aspects of spa operations, ensuring an exceptional, luxury experience for our members and guests. You will be responsible for managing the day-to-day running of the spa, maintaining the highest standards of service, and motivating a team of therapists and reception staff to deliver outstanding wellbeing treatments and hospitality. What's in it for you? Weekly Pay Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Lead and inspire the spa team to provide exemplary service and maintain a consistently high standard of treatments and hospitality. Oversee day-to-day spa operations, including bookings, scheduling, therapist performance, and guest service. Ensure the spa is clean, safe, well-maintained, and compliant with all health, safety, and hygiene regulations. Create and manage treatment menus, promotional offers, and seasonal wellness packages in collaboration with the wider hospitality and marketing teams. Manage spa inventory and ordering of stock and supplies, ensuring effective cost control and supplier relations. Recruit, train, and develop team members, providing ongoing coaching, performance reviews, and support. Manage the spa's P&L, tracking KPIs such as treatment revenue, retail sales, therapist utilisation, and guest satisfaction. Act as the main point of contact for guest feedback, resolving any issues professionally and promptly. Coordinate with other departments (e.g., Events, Membership, F&B) to offer wellness experiences that enhance member satisfaction. What we are looking for... Minimum 3-5 years' experience in spa management within a luxury hotel, wellness retreat, or members club. Recognised qualification in spa therapy, wellness, or beauty therapy (e.g., CIBTAC, CIDESCO, ITEC). Proven leadership and operational experience, including team development and KPI delivery. Deep understanding of luxury guest service and premium wellness trends. Fluent in English, with strong written and verbal communication skills. IT literacy including spa booking systems, Microsoft Office, and reporting tools. TPBN1_UKCT

The Assistant Food & Beverage Manager will support the strategic initiatives and objectives of the Food & Beverage department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. You'll be the backbone of the team as Assistant Food & Beverage Manager, as you'll be working with your Head of Department to motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be managing daily operations, supervising service delivery and inspiring a vibrant team to exceed our guests' expectations. If you're our ideal Assistant Food & Beverage Manager, you will: • Lead by example and let your personality shine through * Be creative and bring ideas to the table * Organise and support during events to help create those memorable moments * Keep the team morale high, especially when things get busy! * Be visible on the floor, so that the team knows you've got their backs * Support the Food and Beverage Manager with management of the wider team: this could include reviews and coffee catch ups Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! TPBN1_UKCT

Deputy General Manager – Bespoke Luxury Hotel MCG Recruitment are delighted to be working with a prestigious, boutique hotel group, renowned for creating spaces where guests can truly relax and enjoy intuitive, effortless luxury . We're looking for a Deputy General Manager to work alongside the General Manager and help deliver exceptional, seamless guest experiences . This is a senior, hands-on role for someone with a strong food & beverage background, a natural hosting instinct, and a passion for leading confident, motivated teams. The Role As Deputy General Manager, you will be central to ensuring the hotel runs seamlessly behind the scenes while shining on the floor . You will help set the tone for the guest experience and support your teams in delivering intuitive, calm, and personal luxury service. Key Responsibilities: Support the General Manager in the day-to-day running of the hotel Help shape a service culture that is relaxed, warm, and effortless Lead Food & Beverage operations , focusing on flow, atmosphere, and guest connection Be a visible host, engaging with guests, anticipating needs, and creating a sense of belonging Manage, mentor, and motivate teams with empathy and clarity Oversee events, corporate stays, and weddings , ensuring every occasion feels personal and unhurried Maintain the highest standards across a luxury hotel environment without stiffness or formality About You Strong Food & Beverage background in luxury or quality-led hotels A true people person : calm, approachable, and confident Experience in events, corporate business, and weddings Naturally service-led , believing that great hospitality should feel seamless, not showy A collaborative, hands-on leader who enjoys developing teams and experiences Passionate about creating spaces where guests can genuinely switch off Why Join? Work with a prestigious, boutique hotel brand committed to intuitive luxury Take a hands-on, senior leadership role with real influence Lead and develop high-performing, motivated teams Deliver personal, memorable experiences in an inspiring environment #MCG1 TPBN1_UKCT

Spa Manager Luxury Hotel and Spa - Live in We are looking for a passionate and hands-on Spa Manager ready to lead a dedicated team in a tranquil countryside retreat in Scotland. This role requires candidates to have a valid UK work visa or settled status. The hotel and spa is set in 1,100 acres of stunning countryside, offering guests a blend of luxurious hospitality and a beautifully appointed spa. The hotel is a peaceful haven with panoramic views, elegant interiors, and a relaxing, nature-inspired ambiance the perfect escape for wellness and indulgence. They are looking for a dynamic and experienced Spa Manager to lead the spa operations and elevate the guest experience. This is a dual role combining strategic oversight and operational excellence, with 50% of your time spent delivering treatments, and the other half focused on team leadership, guest service, and running the day-to-day operations. About the Spa The spa offers a serene and luxurious environment with a full range of treatments. It features a swimming pool, sauna, steam room, relaxation lounges, and treatment rooms. Its a popular destination for hotel guests, day visitors, and local members. Key Responsibilities Lead, inspire and manage the spa team, ensuring a consistently high level of guest care Perform treatments to a high standard Ensure smooth daily operations including bookings, scheduling, and guest experience Monitor retail and treatment targets, costs, and KPIs Maintain a high standard of cleanliness, safety, and professionalism throughout the spa Work closely with the General Manager and hotel teams to ensure a seamless guest journey Manage the spas social media presence sharing engaging content, promoting offers, and driving visibility About You A qualified Spa Manager with strong practical skills (NVQ Level 3 or equivalent) Previous experience in a supervisory or management role within a spa environment Warm, approachable, and confident with a guest-focused mindset Passionate about wellness and beauty, with strong product knowledge A proactive and organised leader, capable of motivating a team and achieving targets If youre a confident and compassionate leader who thrives in a calm, luxurious environment and youre ready to roll up your sleeves and lead from the front wed love to hear from you. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

Head Chef Dalata Hotel Group are currently looking for an experienced Head Chef who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this position, you will have a unique opportunity to shape your team's culture and success while contributing to the hotel's strategy. If you are looking for your next opportunity or a move in your career into a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group. Benefits 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata hotel 30% off Friends & Family rate SAYE (Save As You Earn Scheme Pension access (Ask your HR Manager for local pension information) Performance-related bonus plan Development Opportunities through our Dalata Academy to support your career journey Free employee meals on duty Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Key Duties and Responsibilities: Lead kitchen operations for the hotel. Implement and individualise menu strategies. Lead and develop our skilled and ambitious culinary staff. Manage the purchasing & delivery of food. Play an important role in the success of our conference and events offering. Manage the kitchen budget to achieve set targets. Requirements: What You Will Need: Experience as a Junior Sous or Sous Chef in hotels or similar. Unrelenting focus on quality. Qualification in culinary arts or similar is desired but not essential. People leadership and development experience. A personal desire to be developed and to learn in your role. Strong communicator and comfortable in contributing to the overall hotel strategy. Ability to build relationships and influence with all levels of the business. About us Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. At Clayton Hotel Cambridge, everything we do is a little more personal. Were always dedicated to experiences that are all about you. Situated between Cambridge train station and the beautiful Botanic Gardens, our hotel is your perfect place to explore Cambridges stunning architecture and rich history. Just a 10-minute walk from the city centre theres no better place to rest your head after a long day of shopping and sightseeing. TPBN1_UKCT

Salary - £35,000 per annum We are currently recruiting for an experienced Restaurant & Bar Manager to join our Truly Talented team. What we offer £35,000 per annum Permanent Full time (40 hours per week) Your role You will have an entrepreneurial spirit, a passion for hospitality and a proven track record of growing fantastic teams by leading from the front, while keeping your guests at heart of everything that you do. We seek someone who holds and enjoys maintaining high standards, with keen attention to detail. Experience within the luxury/boutique segment would be a real advantage. The ideal person for this role will be a true epicurean – a food and drink enthusiast, who maintains a solid and up-to-date understanding of the restaurant and bar scene. As a Restaurant & Bar Manager , you will ensure the smooth operational running of the F&B outlets in order to deliver an excellent and memorable experience for our guests. You will work closely with Food & Beverage Manager and General Manager, leading and evolving the F&B operations at the hotel, driving revenue, ensuring that brand standards are met, and guests' expectations are exceeded. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. If you are passionate & looking to develop within a truly talented team, get in touch with us today! The core skills and experience required to succeed Truly passionate about the Hospitality Industry; Previous experience in working in highly acclaimed venues which have a reputation for great service; Strong leadership and motivational skills which are capable of nurturing, developing and inspiring team members; Previous experience as a Food & Beverage Manager or an Assistant Food & Beverage Manager, Restaurant or Bar Manager (ready for the step-up); Excellent personal presentation; An authentic and inspiring leader of people and business; Good understanding of food hygiene and health & safety procedures. To be an enthusiastic team player with a flexible approach and have experience in empowering a team to successfully meet expectations; Strong leadership and motivational skills which are capable of nurturing, developing and inspiring team members; An authentic and inspiring leader of people and business. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London South Kensington. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Mobile Relief Chef Manager Location: South-East London Salary: up to £40.000 per annum DOE We are a leading Senior Living business dedicated to providing exceptional care and high-quality dining experiences for our residents. We pride ourselves on creating a warm, welcoming, and supportive environment where both our residents and team members thrive. The Role: We are seeking a talented and passionate Mobile Relief Chef Manager on a full time basis working 5 over 7 days to be a part of our kitchen teams in South East London, in delivering outstanding, nutritious, and appealing meals for our residents. This is an exciting opportunity for someone who loves food, has strong leadership skills, and enjoys working in a caring, people-focused environment. Key Responsibilities: Plan, prepare, and oversee the production of all meals to the highest standards. Lead, motivate, and manage the kitchen team to ensure smooth operations. Ensure compliance with food safety, hygiene, and health & safety regulations. Manage stock, orders, and budgets efficiently. Innovate menus that meet residents' dietary needs and preferences. Maintain high standards of presentation and portion control. The Person: Proven experience as a Chef, Chef Manager or Head Chef, ideally within care, hospitality, or senior living. Strong leadership and team management skills. Knowledge of food safety standards and regulations. Passion for delivering excellent culinary experiences. Flexible and adaptable We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Onsite free car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2011/47542001/52776458/SU #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Salary - Competitive Our ideal candidate You are entrepreneurial by nature - commercially sharp, operationally hands-on, and relentlessly focused on delivering exceptional guest experiences. You bring energy, pace and determination. You are a highly driven and results-oriented leader who thrives in dynamic environments and understands how to reposition a hotel through clear vision, disciplined execution and inspirational leadership. You will: • Lead from the front, setting the tone for excellence across every touchpoint • Build, inspire and align high-performing teams around a compelling vision • Champion a culture of accountability, warmth and service precision • Maintain uncompromising standards, with meticulous attention to detail • Have strong luxury segment experience and understand elevated guest expectations You are also a true epicurean, passionate about food and beverage, immersed in London's vibrant restaurant and bar scene, and able to shape a compelling F&B identity that drives both reputation and revenue. Most importantly, you know how to bring people with you. You communicate clearly, act decisively and create belief. The Role As General Manager, you will have full operational and commercial responsibility for the hotel. You will oversee all departments, ensuring seamless delivery of brand standards while creating a distinctive local identity in line with our repositioning strategy. You will work in close partnership with Axiom Hospitality and the Radisson franchise team, ensuring alignment on brand, performance, and strategic direction - while confidently leading the property as your own business. You will be accountable for: • Driving financial performance and market repositioning • Delivering exceptional guest satisfaction scores • Building a high-engagement, high-performance culture • Strengthening the hotel's reputation within the London luxury market • Identifying growth opportunities across rooms, F&B and ancillary revenue streams The core skills and experience required to succeed To succeed in this role, you will demonstrate: • 3 to 5 years' experience as a General Manager within a quality or luxury hotel environment • Strong Food & Beverage background - essential • Proven success in driving commercial performance and managing full hotel operations • Strong financial acumen with full ownership of P&L, cost control and revenue optimisation • Experience leading through change, renovation or repositioning projects (highly desirable) • A natural ability to inspire, influence and develop people • Strategic thinking combined with operational excellence This role requires resilience, agility and ambition. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Radisson Blu Hotel, London Mercer Street. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 33 days holiday, including bank holidays; Private medical cover with Bupa; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at 250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Concierge & Memberships Manager – “London family members club” Salary: £38,000 - £40,000+ Location: London Looking for a role where every day brings connection, creativity, and meaningful experiences? I am working with a luxury family members' club designed to make quality time effortless and memorable. The Concierge & Memberships Manager will lead the front-of-house and membership journey — combining hospitality excellence with genuine people skills. The Role You'll be the smiling face that welcomes our members and their guests, ensuring every visit feels special. This hands-on role blends sales, service, and leadership — overseeing the Reception & Memberships team, driving membership growth and retention, and collaborating on standout events that keep families coming back. Key Responsibilities Manage the complete membership journey — from first enquiry to happy, long-term member. Partner with the events team to deliver engaging activities that attract and retain members. Handle member queries or complaints with professionalism and a proactive, solution-focused approach. Lead the Concierge team to ensure day-to-day operations run smoothly. Oversee bookings, communications, and member access with efficiency and care. Prepare accurate membership reports and contribute to departmental planning. Recruit, train, and develop team members to consistently meet service excellence standards. Support the General Manager with ad hoc duties as needed. Skills & Experience Minimum 2 years in a leadership role such as Reception, Membership, Sales, or Guest Relations in a premium hotel or private club setting. Excellent communicator with a second language is highly desirable. Clear Enhanced DBS check required. Personal Qualities Exceptional communicator, both written and verbal. Diplomatic problem solver who thrives on creating win-win outcomes. Organized multitasker with strong time management and prioritization. Confident decision-maker who sees the bigger picture. Naturally engaging with children and families alike. For more information contact or Call David Allen TPBN1_UKCT

Guest Relations Manager Coming soon to the heart of Mayfair, The St. Regis London marks the brands prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite a celebration of Londons pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking a poised and guest-centric Guest Relations Manager to lead the delivery of exceptional service across the property. This is a pivotal role for a hospitality professional with a minimum of three years' experience in guest relations, who is attuned to the nuances of luxury service and committed to creating unforgettable moments. You will oversee lobby operations, manage service recovery, and act as a trusted liaison between guests and hotel departments. With a refined approach and intuitive leadership, you will elevate every touchpoint of the guest journey. Key Responsibilities Lead daily guest relations operations, ensuring seamless and personalized service Manage the flow of guest inquiries and direct guests throughout the property with confidence and elegance Support the resolution of service issues and ensure timely, thoughtful follow-up Maintain high visibility in public areas during peak periods to anticipate guest needs Implement and communicate guest recognition and loyalty programs Conduct regular property inspections for appearance, safety, and staffing Ensure compliance with brand standards, policies, and emergency protocols Record and track guest feedback, comment cards, and satisfaction metrics Empower and coach team members to deliver anticipatory and intuitive service Handle guest complaints with diplomacy and resolve issues promptly Collaborate with all departments to support property operations and guest satisfaction Perform front desk duties during high-demand periods Core Competencies We are looking for a confident and emotionally intelligent leader who embodies the spirit of luxury hospitality. You should bring elegance, precision, and a deep understanding of guest service excellence. You should have: Minimum 3 years of experience in guest relations or front-of-house leadership roles Strong interpersonal and communication skills Proven ability to lead, coach, and inspire a team Calm and composed in high-pressure guest-facing situations Knowledge of hotel operations, safety protocols, and service recovery best practices Passion for creating memorable guest experiences in a luxury setting At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us. Financial Rewards Competitive salary designed to recognise excellence Enhanced pension Life assurance Company sick pay Additional holiday allowance Access to BenefitHub's exclusive retail, wellness and travel privileges Friends & Family preferred rates at Marriott hotels worldwide Career Development Clear pathway for internal promotions and transfers Cross-department training to refine your craft and broaden your expertise Expert-led development programmes Continuous learning through structured programmes Premium e-learning platform access Be part of an exclusive pre-opening experience shaping the future of the property Wellbeing Support Private Medical Insurance Employee Assistance Programme Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine. Food & Beverage discounts across Marriott properties Year-round wellbeing initiatives and wellness activities Recognition & Appreciation Award programmes celebrating exceptional performance The Astor Awards Distinctive Moments celebration Long service awards Key life moments celebrated - birthday, anniversaries, personal milestones and achievements Vibrant social calendar with team events and engagement activities *Terms and Conditions Apply At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. TPBN1_UKCT

ative ApartHotels, brought to you by Native by Numa, are vibrant home-away-from-home hubs designed for energetic travellers, curious families, work trippers, one-nighters. We help our guests plug into cities and communities, offering a seamless blend of the comfort of a hotel with the freedom of an apartment, ensuring a dynamic stay, and an equally dynamic workplace! Want to be part of the team? We are seeking an experienced Leasing Manager professional from a Leasing or Property Management background. This role is designed to bridge excellent customer experience with legislative compliance. You will be the internal expert, ensuring our portfolio remains compliant, leading the transition and implementation of all requirements following the Renters Rights Bill and managing the complexities of local council selective licensing, where relevant. In addition, as a Leasing Manager you will support the team on achieving budgeted occupancy, revenue targets through leasing our portfolio to residential tenants. You will be required to ensure that all customer liaison is completed in a timely manner, all leads are followed up and responded to. This role will report directly to the Operations Manager for the Dorrington portfolio at Native Places and will work closely with the Housekeeping and Facilities teams, to support the on- site operational functions of the property, providing feedback on cleanliness levels, maintenance requirements and general smooth running of the day-to-day operation via the property management system. Exceptional understanding of the properties within the Dorrington collection, the individual nuances of each property on in-house customers, service delivery and community engagement initiatives that support the success of each property. The position operates on a five day working week, usually Monday-Friday, from 9 am to 5 pm. The work location will alternate between properties. The role requires some flexibility on work schedule, occasionally requiring shifts on evenings, weekends, and/or public holidays, depending on the operational needs of the business. Experience: A minimum of 2 years experience as a leasing professional or property manager in a build-to-rent sector. Experience in applying for selective licences or HMO licences and fully versed in the Renters Rights Act legislation. Excellent communication skills: both verbal and written. High energy, self-motivator, and a team player. IT skills including MS Word, Excel & Outlook Proven experience in leasing, sales or marketing that demonstrates customer service background. Proficiency in executing sales skills such as lead generation through to leasing and closing Able to innovate and a flexible approach. Proficiency in management of social media account ARLA qualified (preferred) Skills & Abilities Ability to always keep sensitive information highly confidential A can-do approach, Be well organised and confident. Job Type: Full-time Work Location: In person As well as being able to call yourself a Native heres some of the other great benefits of working with us; Employee discount on Native and Numa stays 6 days Company Sick Pay / year Number of Holidays increasing with years of service (1 day per year) Birthday Holiday Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. TPBN1_UKCT

Title Restaurant Supervisor Department Restaurant Reports to Restaurant Manager/Assistant Restaurant Manager A non-exhaustive list of the key role responsibilities is detailed below: To provide an efficient and friendly service to customers in all areas of the catering operations Respond efficiently and accurately to customer requests & complaints Coordinate / Manage daily restaurant operations Coordinate and work closely with the kitchen team Deliver superior service and maximize customer satisfaction Control operational costs and identify measures to cut waste To fulfil any reasonable request by Restaurant Manager and Assistant Restaurant Manager To report any customer complaints or compliments and take some remedial action if at all possible To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate or possible To attend meetings and training courses as may be necessary To maintain the highest standard in managing the team and serving guests Training staff Communicating between other departments in the hotel Having a friendly and interpersonal manner with guests Attending work in a timely manner Preparing mixed drinks for guests and serving on the bar when necessary Abiding by the health and safety legislation and guidelines The candidate must be confident in managing a team during service Support Restaurant Manager with day-to-day running of the restaurants and staff training. Welcoming customers, taking orders, serving food and drinks, offering wine recommendations and setting & clearing tables. Able to manage guest concerns, allergies and complaints in order to maintain a positive restaurant atmosphere Maintain a high standard of customer service at all times. To ensure the restaurant is kept clean and tidy Provide confidentiality at all times. The post holder may be directed by their line manger to carry out other duties and responsibilities in line with his/her post, grade, skills, knowledge and experience. A list of the desired skills, experience, knowledge and personal attributes to ensure individuals are: Knowledge of food safety and health and safety regulations. People management skills. Excellent organisation and communication. Physical fitness for standing throughout a shift. Willingness to work on evenings and weekends. Excellent customer service and communication skills Ability to work well with the team when under pressure TPBN1_UKCT

Restaurant Manager Are you an exceptional Restaurant Manager with a passion for luxury hospitality and world-class service? We are delighted to be partnering with a prestigious five-star coastal resort in Europe to recruit a dynamic and experienced Restaurant Manager to lead one of its flagship dining venues. This is an outstanding opportunity for a driven Restaurant Manager to join an award-winning property renowned for its extensive food and beverage offering and breathtaking seaside setting. What's on Offer * Competitive salary of Circa E39000 * Performance-related incentives * Accommodation or relocation support (if required) * Career progression within an established luxury hospitality group * The opportunity to work in a stunning coastal environment About the Resort Located in one of Europe's most desirable coastal destinations, this luxury resort is celebrated for its refined atmosphere and expansive culinary portfolio, including: * Multiple fine dining and specialty restaurants * Stylish beachfront and terrace dining venues * Signature cocktail and wine bars * All-day dining outlets * In-room dining services * Banqueting and high-end event facilities The resort's food and beverage operation is both diverse and ambitious, delivering innovative cuisine, curated wine programs, and exceptional guest experiences. The Role As Restaurant Manager, you will take full operational responsibility for one of the resort's premier restaurant outlets. Reporting to the Food & Beverage leadership team, you will oversee daily service, drive performance, and ensure impeccable five-star standards are consistently delivered. The successful Restaurant Manager will lead from the front, inspiring the team while maintaining a strong commercial focus. Key Responsibilities * Oversee all daily restaurant operations to the highest luxury standards * Lead, train, and motivate a professional front-of-house team * Deliver exceptional guest experiences and manage VIP clientele * Drive revenue growth and achieve departmental financial targets * Monitor cost control, stock management, and purchasing * Collaborate closely with the Executive Chef on menu development and seasonal changes * Ensure compliance with health, safety, and hygiene regulations * Maintain strong communication across departments within the wider food and beverage division Candidate Profile We are seeking a polished and commercially astute Restaurant Manager who brings: * Proven experience managing a high-end restaurant within a luxury hotel or resort * Strong leadership and team development skills * Excellent financial awareness and revenue management capability * A passion for fine dining, service excellence, and guest satisfaction * Strong knowledge of wines and beverage service * Fluency in English (additional European languages advantageous) * A professional presence suited to a luxury international clientele TPBN1_UKCT

The hotel The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capitals centre of artistic activity. It is an award winning property, selected as Luxury Hotel of the Year 2024 by Travel & Hospitality Awards and winner of the England's Leading Design Hotel 2025 by the World Travel Awards. Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the areas vibrant cultural heritage, while also capturing its new wave of creative cool. The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighbourhoods culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls. Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighbourhood oasis that will welcome not only hotel guests but also the local trade. What we offer Staff rate across all Marriott brands and across the Dominus hotel portfolio Your Inspirational Stay a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply) Enhanced annual leave allowance with years of service Impact Day, paid day to support your charity of choice Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands Staff events and recognition schemes Access to Employee Assistance Program (EAP) Season Travel Ticket Loan Cycle To Work Scheme Refer A Friend Scheme get rewarded when they join the team A collaborative team culture where people thrive together and a place where you can be your true authentic self About The Role We are looking for a hands-on and motivated Assistant Food & Beverage Manager to support the Food & Beverage Manager in delivering an exceptional F&B operation at The Dixon, Tower Bridge. This role plays a key part in leading the day-to-day operation across our restaurant, bar, café and events spaces, ensuring high standards of service, quality, and guest experience. You will help prepare the team for launch and then support the smooth running of the operation from day one, acting as a visible leader on the floor and a trusted support to the wider F&B team. Key Responsibilities Support the Food & Beverage Manager in the daily leadership and coordination of all F&B outlets. Act as a hands-on leader, leading by example and maintaining a strong presence on the floor. Assist with team training, development, and daily briefings to ensure readiness and engagement. Ensure brand standards, service expectations, and operational procedures are consistently followed. Handle guest feedback and complaints professionally, supporting service recovery and team coaching. Support rota planning, staffing levels, and effective resource deployment. Assist with stock control, beverage GP, wastage reduction, and cost management. Ensure compliance with Health & Safety, Food Safety, Allergens, and Licensing requirements. Support revenue-driving initiatives, promotions, and quality score improvement across all outlets. Key Skills Strong leadership and communication skills with a collaborative, people-first approach. Confident problem solver with a hands-on, operational mindset. Customer-focused with a passion for delivering outstanding service. Organised and adaptable, able to balance operational demands with administrative tasks. Good commercial awareness with understanding of cost control and profitability. Comfortable working across multiple outlets in a fast-paced environment. About You Proven experience as an Assistant F&B Manager or Supervisor within a high-end, multi-outlet hospitality environment. Strong bar experience with a solid understanding of beverage operations. A visible, hands-on leader who enjoys being on the floor and supporting the team. Calm, flexible, and resilient, thriving in a dynamic and evolving environment. Passionate about hospitality, guest experience, and team development. Enthusiastic about being part of a hotel opening and contributing to long-term success. We are committed to a diverse and inclusive workplace. We welcome applications from all parts of the community. Must have valid right to work in the UK, please note that the company does not currently hold a sponsorship licence, therefore sponsorship assistance is not available. If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you. TPBN1_UKCT

Job Title: Food and Beverage Manager Are you a passionate and visionary Food and Beverage Manager ready to lead an exceptional culinary operation in one of Europe's most stunning coastal destinations? We are partnering with a prestigious luxury resort to recruit an outstanding Food and Beverage Manager to oversee and elevate an extensive, multi-outlet food and beverage division. This is a rare opportunity for a dynamic Food and Beverage Manager to join a five-star coastal resort renowned for its refined hospitality, breathtaking sea views, and diverse dining experiences. The Package * Competitive executive-level salary package of Circa E59'000 * Performance-related bonus structure * Accommodation or housing assistance * Career progression within an internationally respected hospitality group * The opportunity to shape and lead a flagship food and beverage operation * Discounts across the group. About the Resort Set along Europe's pristine coastline, this luxury resort features: * Multiple fine dining and specialty restaurants * Chic beachfront dining venues * Elegant cocktail and wine bars * All-day dining outlets * In-room dining operations * Large-scale banqueting & event facilities * Conference and wedding venues * Premium beverage program including curated wine cellars and signature mixology The property is celebrated for its innovation, sustainability focus, and commitment to world-class guest experiences. The Role As Food and Beverage Manager, you will take full strategic and operational responsibility for a large-scale F&B division. Reporting directly to the General Manager, you will lead a substantial team across restaurant management, bar operations, events, and back-of-house service functions. This role requires a commercially astute leader who thrives in a luxury environment and understands the complexity of managing extensive food and beverage operations within a high-volume, high-end resort setting. Key Responsibilities * Provide strategic leadership across all F&B outlets * Drive revenue growth and profitability across restaurants, bars, and events * Lead, mentor, and develop department heads and service teams * Ensure impeccable service standards aligned with five-star luxury expectations * Oversee budgeting, forecasting, and cost control measures * Collaborate with Executive Chef on menu innovation and seasonal concepts * Elevate the beverage program including wine, spirits, and cocktail development * Maintain strong supplier partnerships and manage procurement processes * Champion sustainability initiatives across food and beverage operations * Ensure full compliance with health, safety, and hygiene regulations Candidate Profile The ideal Food and Beverage Manager will bring: * Proven experience in a senior F&B leadership role within a luxury hotel or resort * Strong financial acumen and experience managing significant revenue streams * Multi-outlet management expertise (restaurants, bars, banqueting, events) * Exceptional leadership and team development skills * A guest-centric mindset with attention to detail * Strong knowledge of European and international dining trends * Fluency in English (additional European languages advantageous) * A hands-on leadership style with strategic vision TPBN1_UKCT

Hotel Manager An exceptional opportunity has arisen for an experienced and charismatic Hotel Manager to lead a prestigious luxury coastal resort in one of Europe's most sought-after destinations. As a specialist hospitality recruitment consultancy, we are proud to represent this stunning five-star property, featuring 150+ elegantly appointed guestrooms and suites, multiple destination restaurants, vibrant bars, extensive banqueting facilities, and premium leisure amenities. This is a high-profile leadership role suited to a commercially astute and service-driven hospitality professional with proven luxury resort experience. The Hotel Manager Package * A basic salary of Circa E90'000 * Performance related bonus * Support with accommodation * Employee appreciation scheme * Staff discounts The Opportunity - Hotel Manager The Hotel Manager will report directly to the board of directors and ownership representatives and will oversee the full operational performance of the resort. With a strong emphasis on operational excellence and financial performance, the Hotel Manager will lead from the front, ensuring the highest standards across all departments. This role requires a hands-on leader who thrives in a dynamic, high-volume luxury environment and understands the nuances of seasonal coastal resort operations. Key Responsibilities of the Hotel Manager * Lead day-to-day hotel operations across Rooms Division, F&B, Events, Spa, and Leisure * Drive revenue growth and GOP performance in collaboration with Sales & Revenue teams * Elevate the F&B offering across multiple outlets, ensuring market-leading concepts and service standards * Foster a culture of excellence, accountability, and guest-centric service * Manage and develop a large, multicultural team * Maintain exceptional quality standards aligned with luxury brand expectations * Oversee compliance, health & safety, and sustainability initiatives Candidate Profile - Hotel Manager We are seeking a Hotel Manager who demonstrates: * Minimum 5+ years' experience as Hotel Manager or Director of Operations within a luxury resort or large upscale property (150+ rooms) * Significant exposure to extensive Food & Beverage operations (multi-outlet, high revenue volume) * Strong commercial acumen with proven financial performance results * Inspirational leadership style with the ability to manage large teams * International experience (European resort experience highly advantageous) * Fluency in English; additional European languages are desirable TPBN1_UKCT

The Peninsula London is excited to announce we are seeking a talented Assistant Boutique & Café Manager . This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience. Conveniently located to be an integral part of Belgravia, the Boutique and Café offers an exceptional variety of products to suit all tastes. An exceptional opportunity to join our high-profile flagship hotel in London Market leading remuneration, service charge and attractive benefits Join our award-winning group, working alongside a highly experienced team Key accountabilities Constantly innovate the hot beverage and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products Work closely with the Pastry and Sales & Marketing team to drive online engagement through relevant platforms Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking General requirements Minimum 1-year relevant experience in a Luxury Food & Beverage Outlet or market leading espresso focused operation All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee Excellent team management skills and the ability to create meaningful relationships with guests and colleagues Fluent English communication proficiency, expertise in a second language would be desirable We are delighted to receive your CV now and will liaise with suitable candidates directly. TPBN1_UKCT

WHO ARE WE Nestled in the heart of Londons prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world-class dining, and exceptional service. Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY, our state-of-the-art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments. At Pan Pacific London, luxury meets excellence and we invite you to be part of it . ABOUT YOU Were on the looking for a passionate and guest-focused Pastry Chef De Partieto become a valued part of our outstanding Kitchenteam at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity. If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Pastry Chef de Partie, you will be responsible for running a specific section within the pastry kitchen and ensuring the delivery of consistently high-quality pastries, desserts and baked goods. You will support the Senior Pastry Team in maintaining standards, training junior team members and ensuring the smooth day-to-day operation of your section. Y our tasks as a Patry Chef de Partie will include but not be limited to: Prepare and produce a wide range of pastries, desserts, and baked items to the highest standards. Oversee the daily operations of the designated pastry section. Ensure all food preparation is completed in accordance with hygiene and food safety standards. Assist in menu development and presentation under the guidance of the Head Pastry Chef. Maintain a clean and organized section, ensuring equipment is used safely and maintained properly. Monitor portion control, waste, and stock levels, and report shortages as needed. YOUR BENEFITS WORKING AS A PASTRY CHEF DE PARTIEAT PAN PACIFIC LONDON As a company, we take pride in our close-knit culture, commitment to development, and focus on wellbeing. Heres what we offer: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europeincluding seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: Hotel of the Year Group (2023) | Catey Awards Hotel of the Year London (2022/2023) | AA Hospitality Awards Forbes Five-Star Rating | 2022/2023 Forbes Five-Star Rating | 2023/2024 Forbes Five-Star Rating | 2024/2025 Forbes Four-Star Rating SENSORY Wellbeing | 2023/2024 Forbes Four-Star Rating SENSORY Wellbeing | 2024/2025 Please note: All applicants for the role of Pastry Chef de Partie must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage. TPBN1_UKCT

Hotel General Manager Country House Hotel - Near Oxfordshire Salary: Basic c £60,000, dependent on experience Contract: Permanent, Full-Time About the Role An exceptional opportunity has arisen for a highly hands-on Hotel General Manager to lead a historic country house hotel located on the outskirts of Oxford. This role is suited to a commercially and financially astute hotel Operations manager or Hotel General Manager who thrives on being visible, engaged and operationally involved , while also bringing strong financial discipline and strategic insight . You will work closely with the senior leadership team to control costs, drive revenue, maintain exceptional standards, and ensure the long-term financial health of the business. The Role As General Manager, you will have full responsibility for the overall performance of the hotel, balancing heritage, hospitality and commercial success. You will lead from the front, embedding a culture of excellence, accountability and continuous improvement across all departments. Key Responsibilities Full operational and commercial leadership of the hotel A hands-on presence across the business , supporting department heads and setting standards Ownership of the hotel's financial performance , including budgeting, forecasting Close collaboration with the senior management team to control costs and improve margins Drive revenue performance across rooms, food & beverage, events and ancillary income Ensure consistently high operational standards and guest experience Lead, coach and develop a high-performing senior leadership team Build strong relationships with owners, investors and key external stakeholders Ensure robust compliance with health & safety, legal and brand standards Identify and deliver commercial opportunities while protecting the character and heritage of the property Essential Experience & Skills Proven experience as a Hotel General Manager or Operations Manager within a country House privately owned hotel environment Highly hands-on leadership style with strong operational credibility Excellent commercial and financial acumen , including: Budgeting and forecasting Cash flow management Cost control and margin improvement Strong understanding of full hotel P&L performance Ability to work collaboratively with senior teams to deliver results Confident communicator with experience managing key stakeholders A pragmatic, resilient and solutions-focused approach Desirable Experience within country house or privately owned hotel settings Experience working in owner-managed or investor-led environments Strong background in food & beverage-led operations TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. We are looking for an ambitious, dedicated and service-oriented Cluster Events & Groups Manager to join the fantastic team at the Central London Marriott Cluster: London Marriott Hotel County Hall London Marriott Hotel Marble Arch London Marriott Hotel Kensington London Marriott Hotel Regents Park London Marriott Hotel Maida Vale If you are a passionate events & groups professional looking to develop within an amazing brand and the world's biggest travel company get in touch with us today! See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet - and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we're a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you? The Events & Groups Manager is responsible for incoming enquiries (electronic & telephone); from conversion through to transition to the operations team for event execution and then back to sales. The Events & Groups Manger will mainly deal with all external enquiries, and will provides excellent customer service during every element of the event or group enquiry process; taking the initial enquiry, negotiating rates, contracting and pre -event, during event and post event planning. They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organizational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognizes opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Events & Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Ownership for the management and conversion of assigned enquiries Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution. Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards. Cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts according to the Meetings Imagined.com purposes Correct use of systems process to ensure booking integrity, consistency & accuracy. Sells to a pre-determined event and group strategy Works within brand standards & systems processes Generate incremental revenue and deliver excellent guest service. Effectively manages bedrooms blocks and meeting space inventory for assigned groups Conducts compelling show rounds to win the business Execution of Meetings Imagined.com, MSA Proactively resolicits previous customers and event bookers for future opportunities In addition to the benefits, you would expect being part of a brand of our calibre, you will also be offered: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here. World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. Work alongside some amazing talent- award winning, experienced hospitality professionals Discounted room nights, meals, and spa access-because your well-being means so much Access to fabulous and flexible benefits to help you in and out of work- including health and life assurance Access to major high street discounts so you can treat your friends and family as required At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Cigar Lounge Manager Bvlgari Hotel London is seeking an experienced and charismatic Cigar Lounge Manager to lead and elevate our Edward Sahakian Cigar Shop & Sampling Lounge a premier Knightsbridge destination for connoisseurs and luxury guests alike. This role offers the rare opportunity to shape and manage an exceptional cigar-centric experience within one of Londons most distinguished five-star hotels. The successful candidate will be passionate about cigar culture, deeply knowledgeable about premium products, and skilled in delivering discreet, personalised service in line with the Bvlgari ethos of elegance, craftsmanship and human connection. Job Description The Cigar Lounge Manager will run the Edward Sahakian Cigar Shop & Sampling Lounge with operational excellence, strategic vision and impeccable service standards. You will oversee daily operations, manage the lounge team, nurture relationships with guests and ensure the highest standards of hospitality, product curation, and lounge ambience. This role combines operational leadership, guest engagement, product expertise and commercial responsibility perfect for a seasoned hospitality professional who thrives in luxury environments and understands the nuances of premium cigar culture. Key Responsibilities Lead and manage the Cigar Lounge & Sampling Room, ensuring a refined, memorable and authentic guest experience aligned with Bvlgari standards. Oversee all lounge operations, including service quality, team performance, guest engagement and overall ambience. Maintain comprehensive knowledge of cigars, accessories and premium spirits; consult guests with confidence and expertise. Manage inventory, stock control, cigar storage conditions, humidor standards and reporting to ensure product excellence and availability. Ensure compliance with all relevant licensing, health & safety, tobacco service regulations and internal hotel policies. Build and maintain strong supplier relationships, particularly with Edward Sahakian and associated cigar partners, to enhance product offerings and guest experiences. Drive commercial performance through sales, upselling, guest relations and tailored recommendations. Recruit, train, mentor and develop a professional, service-oriented team. Work collaboratively with wider hotel F&B teams to support events, tastings, pairings and VIP experiences. What Were Looking For Were seeking a skilled hospitality leader with: Proven management experience in luxury hospitality, premium spirits, cigar lounges or high-end beverage environments. Deep passion and knowledge of cigars, storage practices, service etiquette ideally with prior cigar lounge, tobacconist or related experience. Exceptional guest service instincts and the ability to deliver discreet, personalised experiences. Strong commercial awareness, with experience driving sales and managing inventory effectively. Excellent team leadership and people development skills. Immaculate presentation and professional demeanour befitting an elite luxury brand. Knowledge of cigar pairing with spirits and hospitality trends is a strong advantage. Diploma or relevant qualification in hospitality, beverage studies, cigar/smoking culture or related fields (desirable, not mandatory). Eligibility to work in the UK with strong written and spoken English. Why Join Bvlgari Hotel London? At Bvlgari, we celebrate craftsmanship, elegance and human connection in every guest journey. As Cigar Lounge Manager, you will: Lead one of Londons most distinguished cigar experiences in collaboration with the internationally renowned Edward Sahakian brand. Work within a supportive, high-calibre team that values creativity and service excellence. Enjoy opportunities for professional growth within a world-class luxury hotel brand. Collaborate across departments on bespoke tastings, pairing events and guest-centric experiences that elevate brand prestige and guest loyalty. If you are passionate about premium hospitality, have a deep appreciation for cigar culture and possess the leadership skills to elevate a luxury lounge experience, we would love to hear from you. This is an opportunity to become part of Bvlgari Hotel London, where attention to detail, authenticity and human connection sit at the heart of every guest experience. TPBN1_UKCT

Montcalm Collection At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within every one, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity, that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. Overview As a Business Development Manager in Groups & Events, you'd be responsible for cultivating relationships, identifying new business opportunities, and driving sales in the Groups & Events sector. Reporting to the Director of Groups & Events sales, your role involves strategic planning, market analysis, leading the Groups & Events Sales team and collaboration with internal teams to meet revenue goals and enhance the Montcalm Collection's presence in the market. Key Responsibilities Market Analysis: Conducting thorough market research to identify trends, opportunities, and potential competitors within the Groups & Events industry. Relationship Building: Establishing and nurturing relationships with key clients, partners, and stakeholders to foster business growth and maintain a strong network. Sales Strategy: Developing and implementing effective sales strategies to achieve revenue targets, considering market dynamics and customer preferences in the Groups & Events. New Business Development: Actively seeking and pursuing new business opportunities, partnerships, and collaborations to expand the company's footprint in Groups & Events. Client Management: Managing relationships with existing clients, ensuring high levels of satisfaction, and identifying upsell or cross-sell opportunities to maximise revenue. Team Lead: Lead and support the Groups & Events team. Team Collaboration: Collaborating with cross-functional teams, including marketing, operations, and finance, to ensure a cohesive approach in delivering Groups & Events services. Reporting and Analysis: Providing regular reports and analysis on sales performance, market trends, and competitor activities to the Director of Groups & Events Sales and Commercial Director for strategic decision-making. Brand Representation: Serving as a brand ambassador, upholding the company's image and values in all interactions and engagements within the Groups & Events sector. Contract Negotiation: Leading negotiations for contracts and agreements, ensuring favourable terms for the company while maintaining positive client relationships. Adaptability: Staying informed about industry changes, adjusting strategies accordingly, and being agile in response to shifting market conditions. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills & Qualifications Experience: A proven track record in business development, sales, or a related field, with a focus on the Groups & Events, Associations and Sports sector. Industry Knowledge: In-depth understanding of the market, including trends, customer behaviour, and key competitors. Networking Skills: Strong networking and relationship-building skills to establish and maintain connections within the associations and sport segment. Sales Expertise: Demonstrated ability to develop and execute successful sales strategies, meet revenue targets, and drive business growth. Communication Skills: Excellent communication and presentation skills. Strategic Thinking: Strategic mindset with the ability to analyse market data, identify opportunities, and contribute to the development of effective business strategies. Team Collaboration: Experience working collaboratively with cross-functional teams and influencing positive outcomes. Negotiation Skills: Proficient in negotiation techniques to secure favourable deals and contracts. Client Management: Previous experience in managing client relationships, ensuring satisfaction, and identifying opportunities for additional business. Adaptability: Ability to adapt to changing market conditions and implement flexible strategies accordingly. Bachelor's Degree: Often, a bachelor's degree in business, hospitality, or a related field is required; however, relevant experience can sometimes be considered in lieu of a degree. Results-Driven: A results-oriented mindset with a focus on achieving and exceeding sales targets. Working Condition The role is based in the companys London office. Normal working hours are Monday to Friday, 9am 5.30pm, during live events and build up hours may vary. Out-of-hours work at events may be required. Benefits Competitive salary. A supportive, empowering team environment. Benefits platform with various discounts. 28 holidays including eight bank holidays, with more holidays after two-year service. Cash-back health benefits, including optical, dental, chiropractor and physio services. Discounted gym membership. Access to Wellbeing platform and sessions, including EAP. Awards and Recognition Programme. Annual parties. Regular and ongoing training and development, including leadership workshops. Enjoy a paid day off to celebrate your birthday because your special day matters! Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Food & Beverage Manager North Wales Luxury Hotel Live In A Food & Beverage Manageris required for one of North Wales most striking and recognisable luxury properties, set in a spectacular coastal location. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. This is a truly unique destination an stunning property renowned for its romance, character and dramatic setting. The hotel is a highly sought-after wedding and events venue, hosting a large number of bespoke celebrations, private functions and large-scale events throughout the year, alongside a busy food and beverage operation. This is a heavily events-focused role, ideal for an experienced Food & Beverage Manager with a strong background in weddings, banqueting and high-end events, who thrives on organisation, coordination and delivering flawless guest experiences. Whats on offer: Live in available if required Competitive salary package A senior leadership role within an iconic destination hotel The opportunity to lead a busy, varied and events-driven operation A hands-on role with real autonomy and responsibility Career development within a growing hospitality business The successful candidate will oversee all food and beverage outlets as well as the planning and execution of weddings and events, working closely with the events, kitchen and operations teams to ensure every occasion is delivered to the highest standard. As Food & Beverage Manager you will: Lead all food and beverage operations across the hotel Take ownership of weddings, banqueting and events delivery Coordinate large-scale functions, from planning through to execution Manage, train and motivate a multi-outlet front-of-house team Ensure exceptional service standards across both events and day-to-day trading Work closely with the kitchen and events teams to deliver seamless experiences Maintain strong operational controls, staffing levels and service consistency This role would suit a Food & Beverage Manager with proven events and weddings experience, looking for a flagship position within a truly unforgettable setting. If youre passionate about hospitality, thrive in a fast-paced events environment and want to lead food and beverage at one of Wales most romantic and iconic venues, this is an outstanding opportunity. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

WHO ARE WE At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile. With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments. A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new. ABOUT YOU We are looking for a passionate and result-driven Chef de Partie to become a valued member of our outstanding Kitchen team in Straits Kitchen at Pan Pacific London. You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity. If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you. JOB SUMMARY As a Chef de Partie in Straits Kitchen, you will manage your assigned section under the guidance of the Senior Sous and Sous Chefs. You will prepare, cook, and plate dishes that showcase Straits Kitchens fusion of Western techniques and Southeast Asian flavours, ensuring consistency, quality, and presentation. You will maintain high standards of hygiene, organisation, and efficiency, assist in daily kitchen operations, and support the sous chefs in delivering an exceptional dining experience. Your responsibilities will include, but are not limited to: Prepare and cook dishes according to the restaurant's recipes and standards, ensuring consistency, flavour, and presentation that reflect Straits Kitchens fusion of Western techniques with Southeast Asian influences. Oversee the operations of a specific section of the kitchen, managing workflow, timing, and coordination with other sections to ensure smooth and efficient service. Ensure that all dishes leaving the kitchen meet the restaurant's quality standards in taste, presentation, and consistency, paying close attention to detail and plating aesthetics. Maintain high standards of cleanliness, hygiene, and organisation in your section, adhering strictly to food safety regulations (HACCP) and internal brand standards. Monitor stock levels, ingredients, and equipment in your section, ensuring proper storage, rotation, and minimal wastage. Identify and report any operational issues, equipment faults, or quality concerns to the sous chefs to maintain seamless kitchen operations. YOUR BENEFITS WORKING AS A CHEF DE PARTIE IN STRAITS KITCHEN AT PAN PACIFIC LONDON At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy: Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries ABOUT PAN PACIFIC HOTELS GROUP Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences. Join Our Family in the Heart of the City Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including: Hotel of the Year Group (2023) | Catey Awards Hotel of the Year London (2022/2023) | AA Hospitality Awards Forbes Five-Star Rating | 2022/2023 Forbes Five-Star Rating | 2023/2024 Forbes Five-Star Rating | 2024/2025 Forbes Four-Star Rating SENSORY Wellbeing | 2023/2024 Forbes Four-Star Rating SENSORY Wellbeing | 2024/2025 Be part of something extraordinary, where excellence is recognised, and hospitality is redefined. Eligibility: All applicants for the role of Chef de Partie in Straits Kitchen must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage. TPBN1_UKCT

Patient Catering Manager - Dartford Salary: £39,000 40 hours per week | 5 days over 7 Join Our Team as a Patient Catering Manager We are looking for an experienced and motivated Patient Catering Manager to join our team at a hospital in Dartford This full-time role (40 hours per week, 5 days over 7) offers the opportunity to lead a dedicated team and ensure the delivery of exceptional patient catering services within a busy healthcare environment. At our organisation, we are committed to delivering outstanding service while fostering a dynamic, supportive, and inclusive workplace. As we continue to grow, we are excited to welcome a commercially minded leader who can collaborate closely with our NHS partners and drive excellence across our catering operations. The Ideal Candidate We're seeking someone who brings: Proven Experience: Strong background in Soft FM management, ideally within healthcare or a similar environment. Leadership: Inspiring leadership skills with the ability to motivate and engage diverse teams. Communication: Excellent written and verbal communication abilities. Interpersonal Skills: Confidence in liaising with colleagues, clients, and stakeholders at all levels. Results-Driven Mindset: A focus on quality, efficiency, and delivering measurable outcomes. Compliance Knowledge: Sound understanding of company policies, procedures, and client agreements. IT Skills: Proficient use of MS Office and email systems. Key Responsibilities In this role, you will: Manage Operations: Oversee the effective and efficient delivery of high-quality patient catering services across the contract. Build Client Relationships: Maintain strong, positive relationships with clients and ensure expectations are consistently exceeded. Plan Resources: Allocate and plan resources strategically to ensure first-class service delivery. Lead Teams: Recruit, train, develop, and manage team members to maintain a skilled and motivated workforce. Ensure Compliance: Uphold all company policies, procedures, and contractual requirements. Manage Finances: Meet financial targets with a strong commercial approach, managing both income and cost objectives. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2901/99320008/52787853/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Bars Manager The Cumberland Contract: Full Time Payment: Salaried Salary: £45,000 per annum + service charge The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town! What you'll be doing As our Bar Manager, you'll do much more than simply open and close the bar. You will create an inviting atmosphere where both guests and team members feel valued and engaged. Your creativity will shine through in your cocktail-making, while your extensive knowledge of bar service will empower you to coach your team to deliver exceptional moments for our guests. You'll be responsible for managing all operational aspects of the bar, including revenue, stock control, recruitment, and staff scheduling. But beyond these tasks, you will cultivate a space that our guests love to talk about and return to time and again. Your leadership will play a pivotal role in shaping the guest experience, ensuring every detail is attended to and that quality is never compromised. What you'll bring We're looking for a dynamic leader who embodies our values and is passionate about hospitality. Key qualities include: Creative and Inspiring Leadership: The ability to motivate and develop your team, fostering a positive and engaging work environment. Attention to Detail: A genuine desire to impress guests and deliver the highest standards of service. Passion for Guest Service: An unwavering commitment to creating exceptional experiences for every guest. Excellent Communication Skills: The ability to communicate effectively with both guests and team members, ensuring clarity and collaboration. Analytical Skills: Strong organizational capabilities with a focus on quality and efficiency in operations. Awareness of High Standards: A keen eye for detail, ensuring the bar meets and exceeds expectations. If you're excited about the opportunity to lead a passionate team and create unforgettable experiences for our guests, we'd love to hear from you. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Located in the iconic Hotel Café Royal, Cakes & Bubbles is a one-of-a-kind dessert and champagne bar in collaboration with renowned Michelin-starred chef Albert Adri . Known for its innovative approach to desserts, signature items like the "Cheese Cake," and a carefully curated selection of champagne, cocktails, specialty teas, and coffees, Cakes & Bubbles offers an unforgettable experience for guests. Working collaboratively with Albert Adri and his London based Sous Chef, Louis Hall , as Restaurant Manager of Cakes & Bubbles, you will lead the front-of-house team and be the face of the venue, delivering exceptional service in line with the restaurants Michelin-quality aspirations and the luxury standards of Hotel Café Royal. You will oversee daily operations, manage financial performance, and uphold a strong guest-centric culture. The Role: A s Restaurant Manager for Cakes & Bubbles , you will demonstrate a flexible and adaptive hands-on approach in order to manage service delivery within your outlet, to ensure that our team deliver a consistently high standard of personalised service to our guests. Providing fine, yet unobtrusive service is an art and as a member of a skilful management team you will be responsible for guiding our service team. Passion, knowledge of the latest trends in the London Restaurant scene and confidence are required trademarks for this position to successfully master the elegant delivery of our products and services. You will of course be passionate about food and drink, with an exceptional knowledge on food, wine and beverages in order to train and develop a knowledgeable team skilled in all aspects of F&B and the seamless delivery of service. From a financial perspective you will play an active role in the formulation of the annual budget for your outlet, from which you will regularly report on business trends, performance, revenue and costs against your P&L. Your other management duties will include recruitment, staff scheduling, payroll and implementing Health & Safety policies and practices within your restaurant. Key Responsibilities: Lead and inspire the team to deliver a warm, polished, and professional service experience. Manage all aspects of the restaurant's day-to-day operations including service delivery, team schedules, training, and guest feedback. Collaborate closely with Chef Albert Adris team to maintain the vision and culinary identity of Cakes & Bubbles. Drive performance metrics such as revenue, guest satisfaction scores, and employee engagement. Ensure consistent presentation and service standards that reflect the values of a luxury 5-star hotel. Monitor inventory, control costs, and contribute to strategic decisions around product offerings and promotions. Act as an ambassador for the venue, building strong relationships with guests, influencers, media, and partners. Your profile You will have a proven background in a similar operational role, ideally gained within a luxury hospitality or restaurant environment as a Restaurant Manager. Broad experience of payroll, scheduling, recruitment, training and performance management as this will form part of your day to day duties. You must be able to work flexibly including mornings, evenings, and weekends. Excellent communication and customer service skills The Benefits: Salary dependant on experience Annual complimentary accommodation allowance and access to discounted rates for family and friends Up to 50% colleagues discount in all our food and beverage outlets Colleague wellness sessions in our Akasha spa each month including osteopath, podiatrist, yoga and fitness classes (as well as staff discounts on spa treatments) Regular social events, including our infamous Summer Party (August) and Black-Tie Annual Awards dinner (February) Christmas celebrations, including colleague lunch, childrens party and Christmas gift Automatic membership of the companys life assurance scheme from day one Generous discounts on retail and dining in Central London through the West End Club app Mental health support including Employee Assistance Programme (EAP) and mental health champions in all departments A variety of external benefits including gym discounts and free eye tests Season ticket loan A wide range of both internal and external training and development programmes to support all of our colleagues career progression The usual bits and bobs such as free meals on duty, uniform laundry, pension & holiday TPBN1_UKCT

About the Role A well-established London-based B2B tour operator specialising in group travel across Europe is seeking an experienced Purchasing Manager with a strong focus on hotel contracting and ground services in French-speaking territories. This role is pivotal in ensuring cost-effective, high-quality accommodation and travel services for international group clients. The successful candidate will manage supplier relationships, negotiate hotel contracts, and support the smooth delivery of complex group itineraries. Key Responsibilities Lead hotel contracting and purchasing activities for group travel programmes Negotiate rates, allocations, and terms with hotel suppliers across Europe (predominantly French-speaking territories) Build and maintain strong relationships with senior-level service providers Monitor availability, pricing, and supplier performance Analyse market trends to inform purchasing strategies Ensure purchasing activity aligns with budgets and company policies Maintain accurate procurement records and contracts Collaborate closely with operations, sales, and finance teams Support wider purchasing and operational needs as required Skills & Experience Required Minimum 5 years' experience in travel, tourism, or hospitality Proven negotiation experience within the hotel industry Existing contacts within the hotel and tourism sector Strong organisational skills with the ability to meet tight deadlines Tenacious, results-driven approach with sound commercial judgement High level of attention to detail and strong problem-solving ability Excellent communication and stakeholder management skills Fluent in English and French (additional languages an advantage) Confident IT skills, including Excel and Microsoft Office Minimum A-levels or equivalent Personal Attributes Flexible team player willing to support other departments Comfortable working in a fast-paced, deadline-driven environment Professional, proactive, and commercially minded What's Offered Opportunity to join a respected and growing group travel specialist Competitive salary depending on experience Key role with autonomy and influence over purchasing strategy Long-term career progression as the business evolves To Apply: Please submit your CV (cover letter optional) to . All applications will be handled in strict confidence. Only suitable candidates will be contacted. TPBN1_UKTJ

Job Title :Chef de Partie Department : Kitchen Operations / Kitchen General Reports To : Executive Head Chef / Sous Chef Location :Crowne Plaza London Kings Cross Job Type : 40 hours contract Salary: £ 28-30k Join Our Team at Crowne Plaza London Kings Cross! Crowne Plaza London Kings Cross is a renowned 4-star hotel, celebrated for exceptional service and creating unforgettable guest experiences. We are currently seeking a talented and experienced Chef de Partieto join our dynamic kitchen team and support the Sous Chef the day-to-day management of our kitchen. Shifts scheduled between Monday and Sunday, depending on business needs. Job Scope The Chef de Partie is responsible for organizing daily kitchen operations, preparing and presenting a wide range of high-quality dishes, and ensuring smooth coordination within their designated section. The role involves supervising and supporting junior members of the Kitchen Brigade to maintain consistency, quality, and efficiency. The position requires a proactive, professional, and Can Do attitude at all times, ensuring guest satisfaction through effective problem-solving and service excellence. Key Relationships Internal: Collaborates closely with the Executive Head Chef, Sous Chef, and all members of the Kitchen Brigade. Coordinates and communicates effectively with Front Office, Maintenance, Housekeeping, and other departmental teams to ensure seamless service delivery. External: Interacts with guests, suppliers, contractors, and other external stakeholders in a professional and courteous manner. Key Responsibilities Arrive on time, appropriately groomed, and ready for work. Consult with the Senior Chef on duty regarding assigned responsibilities for the shift. In the absence of the Sous Chef or Executive Head Chef, conduct shift briefings to communicate operational requirements and updates. Prepare and maintain all kitchen equipment and workstations in a clean, organized, and safe condition. Prepare, cook, and present dishes according to established standards, recipes, and quality expectations. Oversee food preparation and service for all outlets, including Carriages Restaurant, Conference & Banqueting, Room Service, and the Staff Canteen. Supervise and provide guidance to junior team members, including Demi Chef de Partie, Commis Chefs, Kitchen Assistants, and Porters. Communicate guest feedback and operational issues promptly to the Duty Manager or Restaurant Manager. Participate actively in daily briefings and other scheduled meetings. Prepare necessary ingredients, materials, and equipment ahead of service to ensure smooth kitchen operations. Always maintain cleanliness and hygiene standards within the work area, following food safety and health regulations. Assist in training and developing junior staff to enhance skill levels and performance. Support the implementation of cost-control measures and waste reduction initiatives. Promote teamwork, morale, and a positive work environment within the kitchen. Core Competencies Strong culinary skills with attention to detail and presentation. Ability to lead and motivate a team in a fast-paced environment. Excellent communication and interpersonal abilities. Sound knowledge of food safety, hygiene, and kitchen best practices. Flexibility to adapt to changing operational needs. TPBN1_UKCT

Montcalm Collection At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. Overview As a Business Development Manager in Leisure Sales and Entertainment, you'd be responsible for cultivating relationships, identifying new business opportunities, and driving sales in the luxury leisure and entertainment sector. Reporting to the Commercial Director, your role involves strategic planning, market analysis, and collaboration with internal teams to meet revenue goals and enhance the brand's presence in the luxury market. Key Responsibilities Market Analysis: Conducting thorough market research to identify trends, opportunities, and potential competitors within the luxury leisure and entertainment industry. Relationship Building: Establishing and nurturing relationships with key clients, partners, and stakeholders to foster business growth and maintain a strong network. Sales Strategy: Developing and implementing effective sales strategies to achieve revenue targets, considering market dynamics and customer preferences in the luxury segment. New Business Development: Actively seeking and pursuing new business opportunities, partnerships, and collaborations to expand the company's footprint in the luxury market. Client Management: Managing relationships with existing clients, ensuring high levels of satisfaction, and identifying upsell or cross-sell opportunities to maximize revenue. Team Collaboration: Collaborating with cross-functional teams, including marketing, operations, and finance, to ensure a cohesive approach in delivering luxury leisure and entertainment services. Reporting and Analysis: Providing regular reports and analysis on sales performance, market trends, and competitor activities to the Director for strategic decision-making. Brand Representation: Serving as a brand ambassador, upholding the company's image and values in all interactions and engagements within the luxury sector. Contract Negotiation: Leading negotiations for contracts and agreements, ensuring favourable terms for the company while maintaining positive client relationships. Adaptability: Staying informed about industry changes, adjusting strategies accordingly, and being agile in response to shifting market conditions. Very good knowledge of the leisure industry and processes within the US, Middle East and Asia and local markets. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills & Qualifications A proven track record in business development, sales, or a related field, with a focus on the luxury leisure and entertainment sector. In-depth understanding of the luxury market, including trends, customer behaviour, and key competitors. Strong networking and relationship-building skills to establish and maintain connections within the luxury segment. Demonstrated ability to develop and execute successful sales strategies, meet revenue targets, and drive business growth. Excellent communication and presentation skills to articulate the value proposition of luxury leisure and entertainment offerings. Strategic mindset with the ability to analyse market data, identify opportunities, and contribute to the development of effective business strategies. Experience working collaboratively with cross-functional teams and influencing positive outcomes. Proficient in negotiation techniques to secure favourable deals and contracts. Previous experience in managing client relationships, ensuring satisfaction, and identifying opportunities for additional business. Ability to adapt to changing market conditions and implement flexible strategies accordingly. Bachelor's Degree: Often, a bachelor's degree in business, hospitality, or a related field is required; however, relevant experience can sometimes be considered in lieu of a degree. A results-oriented mindset with a focus on achieving and exceeding sales targets. Working Condition The role is based in the companys London office. Normal working hours are Monday to Friday, 9am 5.30pm, during live events and build up hours may vary. Out of hours work at events may be required. Benefits Competitive salary. A supportive, empowering team environment. Benefits platform with various discounts. 28 holidays including eight bank holidays, with more holidays after two-year service. Cash-back health benefits, including optical, dental, chiropractor and physio services. Discounted gym membership. Access to Wellbeing platform and sessions, including EAP. Awards and Recognition Programme. Annual parties. Regular and ongoing training and development, including leadership workshops. Enjoy a paid day off to celebrate your birthday because your special day matters! Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Job Title: Assistant Night Manager Location: Crowne Plaza London Kings cross Job Type: Full-time Shift: Night shifts (including weekends and holidays) Salary: £28,700 per annum The Crowne Plaza London Kings Cross has 429 beautifully designed bedrooms, Restaurant & Bloom Bar, 7 states of the art Meeting & Event spaces, a Club Lounge, a gym. About the Role We are seeking a reliable and motivated Assistant Night Manager to support the smooth operation of our hotel during overnight hours. This role is ideal for someone with strong leadership skills, excellent customer service, and the ability to remain calm and organised in a fast-paced environment. Key Responsibilities Assist the Night Manager in overseeing all hotel operations during night shifts Act as the main point of contact for guests overnight, ensuring a high standard of service Handle guest check-ins, check-outs, and enquiries professionally Supervise night staff and provide support where required Ensure security procedures and health & safety standards are followed Manage reports, cash handling, and night audit tasks Respond effectively to guest complaints or emergencies Requirements Previous experience in a hotel or hospitality role (night shift experience preferred) Strong communication and customer service skills Previous IHG Crowne Plaza brand experience desirable, but not essential Extensive knowledge of Opera PMS software is essential Flexibility to work shifts, including weekends Ability to work independently and make sound decisions Good organisational and time-management skills Pride and attention to detail in your work Distinctive, professional and warm personality Exceptional leadership and management skills Excellent communication skills written and spoken Benefits include: 28 paid holidays per annum Uniforms Meals on Duty Incentive Schemes Professional Learning & Development programs and Progression opportunities Long Service Awards Discounted of Food & Beverage and Accommodation with IHGs Worldwide Hotels Stakeholder pension entitlement TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Assistant General Manager - Award-Winning Gastro Pub Location: Hitchin Salary: Up to £43,000 An exciting opportunity has arisen for an ambitious Assistant General Manager to join a beautiful, award-winning pub and dining destination in Hitchin. Renowned for its warm hospitality, modern British menus, and Rosette-level food , this venue combines relaxed country charm with exceptional quality and service. As Assistant General Manager, you'll work closely with the General Manager to lead a talented team across both floor and bar operations - ensuring guests enjoy a memorable experience from the moment they arrive. You'll be hands-on, guest-focused, and proud to uphold the high standards that have made this venue a local favourite and critical success. What's on offer: * Competitive salary up to £43,000 * Join a respected, quality-driven pub group with strong career pathways * Work in a stunning venue with Rosette-level dining and exceptional service standards * A supportive, people-first culture that values development and work-life balance * Real opportunity to grow into a senior management or General Manager position We're looking for: * An experienced Assistant or Deputy Manager from a premium pub, restaurant, or boutique hotel background * A confident, engaging leader with a strong floor presence and attention to detail * Proven ability to manage busy food-led operations and deliver top-quality service * A genuine passion for hospitality, people, and exceptional dining experiences If you're ready to take the next step in your career and lead within one of Hertfordshire's most admired dining pubs, we'd love to hear from you. INDFOH TPBN1_UKCT

Every great cocktail needs the perfect balance, thats where you come in. At Hotel Indigo K West Shepherds Bush , were not just serving drinks, were serving stories, atmosphere, and neighbourhood energy. As our Assistant Bar Manager , youll support the day-to-day running of our bar, helping to lead a talented team, craft unforgettable guest moments, and bring creative flair to the heart of our hotel. So come and join our pre-opening team, as we get ready to open our doors! Ok Whats Our Story? At Hotel Indigo, were all about individuality, in our people, our spaces, and our service. Were infusing West London spirit into every cocktail and conversation. Our bar is more than just a pit stop, its a local favourite and a destination in itself. Heres what you can look forward to as our Assistant Bar Manager: Annual Salary: up to £36,600 (depending on experience) Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties Complimentary stay after passing probation IHG Employee rate across 6000 hotels globally Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Support the scene : Assist in managing daily bar operations, ensuring service runs smoothly and standards remain sky-high. Lead the shift : Take charge in the absence of the Bar Manager, confidently supervising the team and ensuring an exceptional guest experience. Stay on top of the details : Help manage stock, deliveries, compliance, and cleanliness, keeping everything running behind the scenes. Inspire the team : Mentor the bartenders, help train new starters, and set the tone for a fun, professional, and high-performing bar team. Bring the energy : Support events, promotions, and pop-ups in collaboration with the Marketing and Events teams, helping build buzz around the bar. Whats Your Story? Youre passionate about hospitality, a confident team player, and someone who thrives in a buzzing bar environment. To thrive in this Assistant Bar Manager role, youll ideally have: Experience as a bar supervisor, or assistant bar manager A good eye for service, style, and guest interaction Leadership qualities and the ability to motivate a team Strong understanding of bar operations and stock control Good knowledge of licensing laws, food hygiene, and safety protocols A hands-on approach with a calm, composed presence under pressure A flexible attitude to working evenings, weekends, and events If you're ready to step up and bring your creativity, leadership, and love for mixology to one of West Londons most exciting bar teams, we want to hear your story. Join us as Assistant Bar Manager at Hotel Indigo K West Shepherds Bush , and help us shake up something unforgettable. TPBN1_UKCT

Breakfast Manager Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking an exceptional Breakfast Manager to lead the opening dining experience of the day. This is a remarkable opportunity for a hospitality leader who brings warmth, precision and a passion for delivering elevated morning rituals that set the tone for an exquisite guest journey. As Breakfast Manager , you will orchestrate the seamless execution of breakfast service, ensuring refined presentation, attentive service and an atmosphere of calm sophistication. You will lead and inspire the breakfast team, uphold brand standards, and create personalised moments that reflect the storied St. Regis tradition of exceptional hospitality. Key Responsibilities Oversee all aspects of breakfast operations, ensuring impeccable service, presentation and guest satisfaction. Lead, motivate and support the breakfast team, fostering excellence in service behaviours and professional development. Maintain strict standards of cleanliness, organisation and food safety across all breakfast service areas. Collaborate with the culinary team on menu integrity, product quality and seasonal enhancements. Ensure smooth transitions between breakfast and subsequent meal periods, aligning with broader Food & Beverage operations. Monitor staffing needs, labour management and daily workflows to meet business and financial objectives. Engage with guests to personalise their experience, anticipate needs and respond to feedback. Oversee opening procedures, operational checks, inventory control and adherence to brand standards. Resolve guest concerns with professionalism and poise, ensuring swift and thoughtful service recovery. Uphold UK licensing, health & safety and food hygiene compliance at all times. Core Competencies We are seeking a refined and service-driven leader who embodies the spirit of St. Regis hospitality. You should bring confidence, emotional intelligence and an unwavering commitment to exceptional guest care. You should have: A minimum of 2 years' experience in restaurant or food & beverage supervisory roles, ideally within luxury hospitality. Strong understanding of breakfast service operations, guest flow, and the elevated standards expected in a luxury environment. Confidence in handling guest feedback, resolving challenges and consistently enhancing the morning dining experience. Knowledge of stock control, allergen management, licensing compliance and food safety requirements. A calm and composed approach in high-pressure, time-sensitive breakfast periods, with the ability to lead by example on the restaurant floor. A genuine passion for crafting thoughtful, memorable and personalised breakfast experiences for every guest. At The St. Regis London , our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us. Financial Rewards Competitive salary designed to recognise excellence Enhanced pension Life assurance Company sick pay Additional holiday allowance Access to BenefitHub's exclusive retail, wellness and travel privileges Friends & Family preferred rates at Marriott hotels worldwide Career Development Clear pathway for internal promotions and transfers Cross-department training to refine your craft and broaden your expertise Expert-led development programmes Continuous learning through structured programmes Premium e-learning platform access Be part of an exclusive pre-opening experience shaping the future of the property Wellbeing Support Private Medical Insurance Employee Assistance Programme Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine Food & Beverage discounts across Marriott properties Year-round wellbeing initiatives and wellness activities Recognition & Appreciation Award programmes celebrating exceptional performance The Astor Awards Distinctive Moments celebration Long service awards Key life moments celebrated - birthday, anniversaries, personal milestones and achievements Vibrant social calendar with team events and engagement activities *Terms and Conditions Apply At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. TPBN1_UKCT