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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    hace 2 días
    Jornada completa
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

    Inscripción fácil
  • Social Media Person / Admin
    Social Media Person / Admin
    hace 3 días
    £14–£18 por hora
    Jornada parcial
    London

    We’re looking for a confident, energetic and creative social media person to help grow The Hair Standard across TikTok, Instagram and Facebook. This role is ideal for somebody who is naturally good in front of the camera, understands modern social media trends, and can create engaging content that actually gets attention. Role Overview 3 days per week £120 per day Based in London Filming at our studio and occasional outdoor/lifestyle shoots Flexible working days for the right candidate What You’ll Be Doing Creating TikTok, Instagram Reels and short-form video content Presenting confidently on camera Filming client transformations, behind-the-scenes content and day-in-the-life videos Interviewing clients and capturing reactions/testimonials Helping grow brand awareness and engagement Working alongside the team to create viral and premium-looking content Posting and scheduling content across social platforms Requirements Must be confident and natural on camera Strong understanding of TikTok and Instagram trends Good speaking and communication skills Able to edit videos on CapCut, Canva, Premiere Pro or similar apps Creative mindset with strong attention to detail Reliable, motivated and consistent Previous social media/content creation experience preferred About Us The Hair Standard is a premium men’s hair system and non-surgical hair replacement brand focused on confidence, transformation and high-end client experience. We are building a modern, luxury-focused brand with strong social media presence and long-term growth plans. Bonus Skills (Not Essential) Photography Barbering or beauty industry experience UGC/content marketing experience Experience growing pages organically To apply, send: Your social media profiles Examples of content you’ve created A short introduction video telling us about yourself and why you’d fit the role Join a fast-growing brand where your creativity and personality will genuinely help shape the company’s image online.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Marketing and commercial manager
    Marketing and commercial manager
    hace 4 días
    Jornada completa
    Romford

    We are seeking a dynamic and experienced Marketing and Commercial Manager to join our team. The successful candidate will be instrumental in driving enrollment, enhancing our brand's presence, and managing key commercial initiatives for our pre-school. Key Responsibilities: • Develop and implement comprehensive marketing strategies to attract prospective families and increase student enrollment., • Manage and elevate the pre-school's brand image and reputation across all platforms., • Oversee all internal and external communications, ensuring consistent messaging and engagement with parents and the wider community., • Identify and cultivate commercial partnerships and community outreach programs that align with our educational values., • Conduct market research to identify trends, competitive landscape, and new opportunities for growth., • Collaborate closely with the admissions team to streamline the enrollment process and support parent relations. Candidate Profile: • Proven experience in marketing and commercial management, ideally within the education or childcare sector., • Excellent communication, interpersonal, and presentation skills., • Strong strategic thinking and problem-solving abilities., • Demonstrated ability to manage projects, meet deadlines, and work effectively both independently and as part of a team., • A genuine passion for early childhood education and a commitment to our pre-school's mission.

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  • Trainee Dental Nurse
    Trainee Dental Nurse
    hace 4 días
    £13–£13.6 por hora
    Jornada parcial
    London

    Opening Hours: Monday to Friday, 8:00 am–8:00 pm; Saturday, 8:00 am–2:00 pm Contract: Part-time (20 hours/week, with potential to increase to 30 hours/week), Permanent We are a leading private healthcare provider, committed to delivering high-quality medical, dental, and paramedical care. Our mission is to be the first-choice provider for the French-speaking community, known for clinical excellence, high standards of patient care, and a wide range of on-site services. Our multidisciplinary team of over 40 specialists—including dentists, surgeons, radiologists, and health practitioners—works together to offer expert treatment and advice. Our Services Include: • Aesthetic Dentistry, • Imaging, • Health & Wellbeing, • Medical Services We are seeking a Trainee Dental Nurse who is passionate about health, wellbeing, and dentistry, especially aesthetics and orthodontics. You will receive guidance from experienced specialists throughout your training. Candidates must be enrolled or planning to enrol in an approved dental nurse course. Key Responsibilities: • Prepare, clean, and sterilise instruments and equipment following infection control standards, • Maintain a clean, tidy, and well-stocked surgery, • Handle dental materials and mix as required for treatments, • Follow strict cross-infection control and health & safety protocols, • Support the dental team with administrative tasks as needed, • Attend training sessions and complete coursework for the dental nursing qualification Skills & Requirements: • Enrolled or planning to enrol in an approved dental nurse course (proof required), • Strong communication and interpersonal skills, • Reliable, professional, and committed to high standards of patient care, • Attention to detail and ability to work in a fast-paced clinical environment Work Schedule: • Part-time, permanent position, • Typical rota: Wednesday morning/afternoon, Thursday, Friday, and every other Saturday, • Occasional additional hours on Monday afternoons and Tuesdays (when our orthodontist is present once or twice per month) Benefits: • Paid holiday entitlement, • Workplace pension scheme, • Career progression opportunities Join our team and start your journey in a supportive, professional environment where you can develop your skills and make a real difference to patients’ lives.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Social Media Manager
    Social Media Manager
    hace 16 días
    £41700 anual
    Jornada completa
    Ilford

    PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

    Sin experiencia
    Inscripción fácil
  • Bartender
    Bartender
    hace 19 días
    £13.5–£14 por hora
    Jornada completa
    London

    Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.

    ¡Incorporación inmediata!
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  • Social Media Manager
    Social Media Manager
    hace 23 días
    £1200–£2500 mensual
    Jornada completa
    London

    Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments. Social Media Manager leads an organization's online presence by developing strategies, creating engaging content, and analyzing performance to boost brand awareness and engagement. Key duties include managing social platforms (Instagram, LinkedIn, TikTok), scheduling posts, community management, and running targeted campaigns. This role requires strong copywriting, creativity, and data analysis skills. Prospects +4 Key Responsibilities Strategy Development: Formulating, implementing, and managing social media strategies to align with business goals. Content Creation & Publishing: Creating, editing, and publishing daily, high-quality content (videos, images, blogs). Community Management: Monitoring, engaging with, and responding to followers to foster online community growth. Analytics & Reporting: Analyzing campaign performance metrics (KPIs) to produce insights and improve ROI. Brand Consistency: Ensuring a consistent brand voice, tone, and aesthetic across all platforms. Trend Monitoring: Staying up-to-date with new social media trends, tools, and platform updates. GOV.UK +5 Required Skills and Qualifications Platforms: Deep understanding of Facebook, Twitter/X, Instagram, LinkedIn, and TikTok algorithms. Tools: Experience with scheduling/analytics software like Sprout Social, Hootsuite, or SocialBee. Creativity: Strong copywriting, proofreading, and visual design skills (often using Canva or Adobe Creative Suite). Analytical Skills: Ability to analyze metrics to optimize performance. Experience: Typically 2-4+ years of professional experience in social media, marketing, or branding. Prospects +5 Common Tasks Scheduling social posts using management tools. Creating, running, and managing paid advertising campaigns. Collaborating with marketing, sales, and creative teams to align with brand goals. Monitoring competitor activity. Engaging with customers through direct messages and comments.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Shopify Product Listing Specialist (Eyewear)
    Shopify Product Listing Specialist (Eyewear)
    hace 27 días
    £13 por hora
    Jornada completa
    Southall

    Job Type: [Full-time / Part-time / Freelance – choose one] Location: UB2 4DG Southall About Us: We are a growing eCommerce brand specializing in stylish and high-quality eyewear. We are looking for a detail-oriented Shopify Product Listing Specialist to help manage and optimize our product catalog. Key Responsibilities: • Create and upload product listings on Shopify for eyewear products (sunglasses, optical frames, etc.), • Write clear, engaging, and SEO-optimized product descriptions, • Edit and upload product images (cropping, resizing, naming), • Manage product variants (size, color, lens type, etc.), • Organize collections and tags for easy navigation, • Ensure all listings are accurate, consistent, and visually appealing, • Optimize listings for conversions and search visibility Requirements: • Proven experience with Shopify product listings, • Experience working with fashion or eyewear products (preferred), • Basic knowledge of SEO for eCommerce, • Strong attention to detail and organization skills, • Familiarity with image editing tools (e.g., Photoshop, Canva), • Ability to meet deadlines and work independently Nice to Have: • Experience with bulk uploads (CSV), • Knowledge of eyewear specifications (lens types, frame materials, measurements), • Experience with apps/plugins for Shopify What We Offer: • Flexible working hours, • Opportunity for long-term collaboration, • Competitive pay based on experience How to Apply: Please send your resume/portfolio along with examples of Shopify product listings you’ve created. Include the word “Eyewear” in your application subject line.

    ¡Incorporación inmediata!
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  • Sales Administrator
    Sales Administrator
    hace 1 mes
    £32000–£35000 anual
    Jornada completa
    London

    TELECOMS EXPERENICE NECESSARY Urbancoms are looking for a highly organised , proactive professionally individual that has the skill set to multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities • Providing a day-to-day co-ordination and administration service, • Ordering and provisioning of products and services, • Setting up client accounts, • Setting up support cases online for billing queries, • Speaking to suppliers and dealing with support cases, • Taking calls, submitting orders and logging faults, • Preparing sales order forms and sending to client on DocuSign, • Provide customer support throughout the order process, either by call or email, • Filtering calls and dealing with any queries, • Fault Reporting on all products and services, • Day to day management of the Support email inbox, • Calling existing clients to upgrade products and services by phone and email., • Fort nightly review of Aged Debt, • Change of Managements process, • Social media management, • Email correspondence to client Skills & Experiences • Previous experience in a Sales Administration or Sales Support role, ideally within the Telecoms sector, • Strong organisational and problem-solving skills with exemplary attention to detail, • Ability to work to deadlines and the ability to prioritise a busy workload, • A positive and can-do attitude, • Technically competent, particularly with MS Office suite, • Able to develop and document procedures and systems, • Ability to work under pressure., • Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Sales Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant. Appy now!

    Sin experiencia
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  • Supervisor QSR - Detroit City Burger/Chozen Noodle
    Supervisor QSR - Detroit City Burger/Chozen Noodle
    hace 1 mes
    £13.75–£14 por hora
    Jornada completa
    London

    An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications: Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

    Inscripción fácil
  • Public Relations Professionals
    Public Relations Professionals
    hace 2 meses
    £33400 anual
    Jornada completa
    London

    We are seeking a talented and passionate Public Relations Professionals to join our team at FUSION ASIAN & CARIBBEAN CUISINE LTD. Based in London, you will be instrumental in shaping our brand's narrative and enhancing our visibility within the vibrant culinary scene. • Developing and executing comprehensive PR strategies to promote our unique fusion of Asian and Caribbean cuisine., • Cultivating strong relationships with media outlets, food critics, bloggers, and local influencers., • Crafting compelling press releases, media kits, and engaging content that highlights our culinary offerings and restaurant story., • Coordinating press events, tasting sessions, and promotional activities., • Monitoring media coverage and managing online presence to maintain a positive brand image., • Contributing to our visual media strategy, ensuring high-quality photographic and video content for PR campaigns., • Proven experience in public relations, ideally within the hospitality or food and beverage sector., • Excellent written and verbal communication skills., • A strong understanding of media relations and influencer marketing., • Creativity and a keen eye for detail, particularly in visual presentation., • Ability to work independently and as part of a small, dynamic team., • A passion for food and an appreciation for diverse culinary traditions. Join us in celebrating the rich flavors of Asian and Caribbean cuisine and help us share our story with a wider audience.

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