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LOCATION: Mitcham Road and other locations across six South- West London boroughs, Richmond, Kingston, Wandsworth, Merton, Croydon, and Sutton RESPONSIBLE TO: Chief Executive Officer of Croydon BME Forum RESPONSIBLE FOR: 3 x Engagement and Patient Involvement Team Members SALARY: £40,000 per annum HOURS: 37.5 hours per week LENGTH: Until January 2027 with possible extension Context of the Role: The Programme Manager leads the delivery of the Can You C Me Project across six South West London boroughs. The role exists to reduce cancer inequalities, improve personalised care, influence system-level change and strengthen culturally competent support for Black and ethnically diverse communities. The Programme Manager oversees day-to-day service delivery, manages the Engagement and Patient Involvement team across multiple boroughs, builds strategic partnerships with healthcare, voluntary and community organisations, and ensures that people affected by cancer receive person-centred, timely and appropriate support. Croydon BME Forum, in partnership with Macmillan Cancer Support, is addressing ethnic inequalities in health and social care through this project. The team is based in the community, working alongside healthcare, faith, and voluntary sector partners to provide tailored support following a cancer diagnosis. Now in its third and final year, the project builds on the successes of the first two years, reflecting on what has been achieved and examining the impact on healthcare inequalities, while continuing to deepen and broaden its reach across South West London. The Programme covers Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth, all within the South West London Integrated Care System. The Programme Manager is responsible for leading three Engagement and Patient Involvement Team Members, each managing two boroughs, and ensuring consistent, high-quality delivery across all areas. For the remainder of the project, the team will plan and deliver three borough-specific conferences in Sutton, Merton, and Richmond. These events will raise awareness of cancer treatment and support issues affecting BME communities, amplify patient and community voices, and drive actionable change to improve access, experience, and outcomes for people affected by cancer. Key Responsibilities: 1. Programme Leadership and Strategy Lead the programme’s strategic direction and ensure activity aligns with project aims, contract, Macmillan standards and ICS priorities. Lead mobilisation, development and delivery of the service across six boroughs. Ensure the programme meets operational, financial and contractual requirements. 2. Stakeholder Engagement and System Partnerships Work closely with CNSs, GPs, primary care teams, hospital cancer leads, commissioners and voluntary sector partners. Consult with decision makers, healthcare leaders, and community leaders to ensure programme relevance and integration. Represent the programme at borough, ICS and community forums. 3. Team Leadership and Workforce Development Line manages three Engagement and Patient Involvement Team Members, ensuring manageable workloads and consistent quality. Provide supervision, guidance and support on complex cases, safeguarding and escalation. Promote a positive, inclusive team culture and support development. 4. Community Engagement and Co-design Build relationships with grassroots groups, faith communities, local leaders and culturally diverse networks. Lead co-design and lived experience involvement across the programme. Support the team to plan and facilitate high-quality steering groups, focus groups and listening events. 5. Service Delivery Oversight Oversee delivery of assessments, signposting, one-to-one support and group interventions. Ensure culturally competent, person-centred delivery across boroughs. Support the planning and delivery of cancer conferences. 6. Training, Education and Cultural Competence Deliver or support training for healthcare professionals and community partners on cancer inequalities and culturally sensitive care. Work with Macmillan and clinical partners to embed learning into local pathways. 7. Monitoring, Evaluation and Reporting Lead on the collection, monitoring and analysis of programme data and insights. Produce high-quality evaluation reports, borough summaries and KPIs. Use insight and community voice to identify gaps and inform improvements. 8. Governance and Risk Management Ensure robust processes, safeguarding protocols, and administrative systems are in place. Identify, manage and escalate risks appropriately. 9. Legacy, Sustainability and Long-term Impact Develop a sustainability plan to ensure the programme’s learning, partnerships, and approaches continue beyond the funded period. Embed structures, processes and tools that support long-term adoption of culturally competent, personalised cancer support. Produce legacy resources such as toolkits, training modules, frameworks and evaluation summaries. Build capacity across healthcare, community and voluntary sector partners to sustain improvements. Document and share best practices and system learning to influence future service development. Person Specification A - Application form I – Interview C – Certificate (original evidence) Qualifications and Experience Experience in health, social care, community development or voluntary sector roles (essential). A/I Experience supporting people affected by cancer or long-term conditions (desirable). A/I Training or experience in personalised care, inequalities or community engagement (desirable or willingness essential). A/I Experience Experience managing or leading a team. A/I Experience working with people affected by cancer, long-term conditions or experiencing health inequalities. A/I Experience developing partnerships with healthcare professionals and community organisations. A/I Experience facilitating focus groups, consultations or co-design work. A/I Experience delivering or supporting training. A/I Experience using data and insight to monitor, evaluate or shape a programme. A/I Knowledge Understanding of cancer inequalities and barriers faced by Black and ethnically diverse communities. A/I Knowledge of personalised care and cancer support pathways. A/I Understanding of safeguarding, confidentiality and data protection. A/I Knowledge of voluntary and community sector roles. A/I Skills and Competencies Strong report writing skills A/I Strong interpersonal and communication skills. A/I Ability to motivate, supervise and develop a team. A/I Skilled in facilitating groups and co-design work. A/I Strong organisational and time management skills. A/I Ability to use data for decision making and reporting. A/I Comfortable working independently and across multiple sites. A/I Ability to build long-term, trust-based partnerships. A/I Personal qualities Compassionate, culturally aware and committed to health equity. I Emotionally resilient and able to work under pressure. I Flexible, proactive and solution-focused. A/I Willing to work some evenings/weekends and travel across boroughs. A/I

About the Role: We are seeking an experienced Social Media Manager to manage the online presence of an individual across multiple social media platforms. The ideal candidate will be proactive, creative, and skilled in building personal brands, engaging audiences, and growing online influence. Key Responsibilities: Develop and implement a tailored social media strategy for the individual. Create, schedule, and post engaging content on platforms like Instagram, Facebook, TikTok, Twitter/X, LinkedIn, and others as required. Monitor and respond to comments, messages, and interactions in a professional and timely manner. Analyze social media metrics and provide insights to improve engagement and reach. Collaborate on content ideas, campaigns, and branding initiatives. Stay updated on social media trends, tools, and best practices. Requirements: Proven experience as a Social Media Manager or similar role managing personal or professional profiles. Strong understanding of social media platforms, algorithms, and engagement strategies. Excellent writing, communication, and creative skills

Position Details Job Title: Business Development Executive SOC Code: 3554 Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Office Location: London Position Overview The Business Development Executive will play a central role in driving Seashell Beauty Ltd’s commercial growth, market expansion, and strategic partnerships. The role focuses on identifying new business opportunities, developing sales channels, and expanding both B2C and B2B revenue streams, with particular emphasis on nail boxes, press-on nails, and salon resale programmes. The Business Development Executive will be responsible for building relationships with nail salons, beauty professionals, and commercial partners, supporting the launch of new sales platforms, and contributing to revenue growth through structured business development initiatives. This role is essential in strengthening Seashell’s market position, increasing product adoption, and supporting long-term commercial sustainability. Key Responsibilities Business Development & Sales Growth • Identify, develop, and pursue new business opportunities to expand sales of nail boxes, press-on nails, and related beauty products across the UK market., • Support the development of new revenue streams, including salon resale programmes, B2B partnerships, and social commerce channels., • Assist in setting commercial objectives, sales targets, and growth strategies in line with company expansion plans., • Track sales performance and prepare reports to support forecasting and strategic decision-making. Salon Partnerships & B2B Expansion • Build and manage relationships with nail salons, beauty professionals, and industry partners., • Promote Seashell’s press-on nail sets and curated nail boxes as retail products for salon resale., • Prepare commercial proposals, partnership materials, and pricing structures for salon collaborations., • Support pilot programmes, ambassador initiatives, and affiliate partnerships with salons and beauty influencers. Digital & Platform-Based Business Development • Support the expansion of sales activity across digital and social commerce platforms, including Facebook, TikTok, Pinterest, and future TikTok Shop operations., • Collaborate with internal teams to ensure product positioning and promotional strategies support revenue growth objectives., • Monitor platform performance and customer engagement to identify opportunities for increased conversion and sales. Market Research & Commercial Analysis • Conduct market and competitor research relating to press-on nails, nail boxes, salon retail models, and beauty e-commerce trends., • Identify emerging market opportunities, customer needs, and partnership prospects., • Provide commercial insights and recommendations to support product development, pricing, and market entry strategies. Client Relationship Management & Retention • Support the management of B2B and key customer relationships to ensure ongoing engagement and repeat business., • Assist in the implementation of customer retention initiatives, loyalty schemes, and follow-up strategies., • Maintain accurate client and partner records in compliance with GDPR requirements. Internal Collaboration & Commercial Support • Work closely with marketing, operations, and fulfilment teams to support product launches and sales initiatives., • Coordinate sales materials, presentations, and commercial documentation., • Ensure consistent brand representation and professional communication across all business development activities. Skills, Qualifications & Experience • Proven experience in business development, sales, or commercial growth roles., • Strong communication, negotiation, and relationship management skills., • Ability to identify opportunities, develop partnerships, and support revenue growth., • Analytical skills with the ability to interpret sales data and market trends., • Experience within the beauty, cosmetics, fashion, or retail sectors is highly desirable., • Strong organisational skills, time management, and ability to manage multiple initiatives simultaneously., • Professional, proactive, and commercially focused approach to work., • Ability to work independently while collaborating effectively with internal teams. Salary & Benefits • Competitive salary of £41,700 – £43,000 per annum, • 28 days’ paid annual leave inclusive of bank holidays, • Performance-based incentives linked to business growth, • Opportunities for career progression within a growing and ambitious beauty brand, • Supportive and collaborative working environment