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  • Assistant Manager
    Assistant Manager
    hace 7 horas
    £28000–£33000 anual
    Jornada completa
    East Dulwich, Southwark

    Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £28,000 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We welcomed our sixth shop and FIRST south of the river in October 2020, during a difficult time where many other hospitality businesses sadly had to close their doors...a huge hats off to our brilliant delivery business model that facilitated us to open this beauty! Our full team of in-house drivers worked like mad delivering our handmade pizzas to the lovely folk of Dulwich and surrounding areas, a brilliant start! What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. • Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

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  • General Manager
    General Manager
    hace 3 días
    £34000–£36000 anual
    Jornada completa
    London

    📣 **WE’RE HIRING — GENERAL MANAGER (PECKHAM) **Join our growing restaurant group! We are looking for an experienced, hands‑on General Manager to lead our new restaurant opening in Peckham. This is an exciting opportunity for someone who loves hospitality, thrives in a fast‑paced environment, and knows how to build a strong team culture from day one. ⭐ What We’re Looking For • Proven experience as a GM or AGM in a busy restaurant or bar, • Strong leadership skills with the ability to motivate and train a team, • Excellent communication and problem‑solving abilities, • A passion for great food, great service, and creating memorable guest experiences, • Confidence in managing operations, rota planning, stock, suppliers, and daily service, • Ability to maintain high standards while keeping a positive, energetic atmosphere 🎯 Your Responsibilities • Oversee daily operations and ensure smooth service, • Recruit, train, and develop the front‑of‑house team, • Work closely with the kitchen and ownership to maintain consistency and quality, • Manage stock, ordering, and suppliers, • Drive sales, customer satisfaction, and community engagement, • Ensure compliance with health & safety and licensing requirements 💼 What We Offer • Competitive salary based on experience, • Performance‑based bonuses, • Career growth within a young, expanding hospitality group, • Supportive ownership and a collaborative working environment, • Opportunity to shape a new venue from the ground up 📍 Location: Peckham, London 📅 Start Date: ASAP If you’re passionate about hospitality and ready to take on a leadership role, we’d love to hear from you. Apply now!

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  • Delivery Cyclist
    Delivery Cyclist
    hace 4 días
    £12.21 por hora
    Jornada parcial
    Crofton Park, Lewisham

    Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our love affair with South London continues! We opened our ninth Yard Sale Pizza in Crofton Park (between Brockley and Honour Oak Park) bringing our hand-made, hand-delivered pizza to the neighbourhood in 2021. We're offering up our ultimate delivery pizza, all delivered by our own amazing team of drivers, alongside a small but perfectly formed dine-in space. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: • Paying £12.21 per hour, • Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Delivery experience not essential but you must have excellent customer service skills, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, **YSP **

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  • Team Leader
    Team Leader
    hace 5 días
    £13.5 por hora
    Jornada completa
    London

    We’re on the hunt for an Experienced Full Time Front of House Team Leader to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you! You Are: • Passionate about delivering outstanding, guest-first service, • A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality), • Thriving in a high-energy venue with a fun-loving, supportive team, • Keen to grow and develop within a fantastic, award-winning company, • Ready to level up and build your career in a rapidly expanding, versatile business What's in it for me: • Competitive rate per hour + tronc - Cha-ching!!, • Work for a Times Top 100 Companies to Work For, • Clear pathways for training and career advancement—your growth matters!, • Discounts across all our pubs, bars, and restaurants—treat yourself!, • Work with the freshest seasonal produce—bring those flavours to life!, • Company and team trips, regular socials and incentives—let’s explore!, • Experience a lively, family-oriented atmosphere—where fun meets food!, • Complimentary meals during your shift—because who doesn’t love a good bite?, • Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!, • Fantastic referral scheme with rewards of up to £1000—bring your friends!, • Access to your wages anytime through Stream—because life happens!, • Celebrate your birthday with a day off on us—party time!, • Cycle to work scheme for a greener commute—let’s pedal towards a better planet! If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.

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  • Delivery Driver
    Delivery Driver
    hace 6 días
    £12.21 por hora
    Jornada parcial
    Hither Green, Lewisham

    Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our 11th Yard Sale Pizza in South East London's Hither Green in November 2023. Bringing our award-winning handmade, hand-delivered pizzas to this stunning neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with seats for dine-in customers. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • Paying £12.21 per hour, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

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  • Property Procurement/Sourcing Manager
    Property Procurement/Sourcing Manager
    hace 1 mes
    Jornada completa
    Croydon

    Overview We are seeking a proactive and well-connected Property Procurement professional to source residential and/or commercial properties across specific London postcodes. The role involves building strong relationships with landlords, agents, and local councils, and securing suitable properties that meet business requirements. We are open to candidates at junior, mid-level, and senior stages of their career. Key Responsibilities Property Sourcing & Acquisition Source suitable properties within targeted London postcodes Identify on-market and off-market opportunities through direct landlord engagement, agents, and local networks Conduct initial assessments to ensure properties meet required criteria (location, size, compliance, pricing) Landlord & Agent Relations Build and maintain strong relationships with landlords, letting agents, and property owners Negotiate commercial terms, rents, and lease conditions where required Act as the main point of contact throughout the procurement process Council & Compliance Liaison Liaise with local councils where necessary regarding licensing, planning, compliance, or housing standards Support applications for HMO licences, planning permissions, or change of use (experience-dependent) Ensure properties meet local authority and regulatory requirements Market Intelligence Monitor London property market trends within assigned postcodes Advise on availability, pricing expectations, and acquisition strategies Maintain an up-to-date pipeline of potential properties Reporting & Administration Maintain accurate records of leads, negotiations, and secured properties Provide regular updates and reports to management Coordinate with legal, operations, and compliance teams as required Experience & Skill Levels Junior Level Interest in property, real estate, or housing sector Strong communication and negotiation skills Willingness to learn council processes and landlord engagement Organised, driven, and confident dealing with external stakeholders Mid-Level Proven experience sourcing properties in London Existing relationships with landlords and/or agents Familiarity with London boroughs and postcode-specific dynamics Understanding of basic council and compliance processes Senior Level Extensive property procurement experience across London Strong landlord, agent, and council networks Ability to work independently and lead sourcing strategy Proven track record of securing properties at scale Experience negotiating complex deals and managing multiple boroughs Key Skills & Attributes Strong negotiation and interpersonal skills Excellent local knowledge of London postcodes and boroughs Ability to work independently and meet targets Confident liaising with councils and regulatory bodies Commercial awareness and problem-solving mindset

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  • Head Pizza Chef
    Head Pizza Chef
    hace 2 días
    £16.5–£17.5 por hora
    Jornada completa
    Crofton Park, Lewisham

    Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our love affair with South London continues! We opened our ninth Yard Sale Pizza in Crofton Park (between Brockley and Honour Oak Park) bringing our hand-made, hand-delivered pizza to the neighbourhood in 2021. We're offering up our ultimate delivery pizza, all delivered by our own amazing team of drivers, alongside a small but perfectly formed dine-in space. What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. • Loyalty incentive - extra 50p per hour paid after 1 years continuous service • Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

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  • Head Chef
    Head Chef
    hace 6 días
    £15–£20 por hora
    Jornada completa
    London

    Breakfast Chef – Creative & Experienced 📍 Break the Fast London Brockley, SE4 🕘 Open 7 Days a Week 💷 £15–£20 per hour (Weekly Pay) Full-Time & Part-Time Available Immediate Start Break the Fast London is a vibrant, fast-growing brunch concept inspired by global breakfast flavours. We are looking for an experienced and creative Breakfast Chef to join our kitchen team and help elevate our offering as we continue to grow. This is not an entry-level role. We’re looking for someone confident, organised and capable of running a busy brunch service. The Role You will be responsible for: • Preparing and delivering high-quality breakfast and brunch dishes, • Managing and executing Deliveroo & UberEats orders efficiently, • Maintaining consistency, presentation and speed during peak service, • Supporting menu development with creative ideas, • Ensuring excellent hygiene and food safety standards, • Working collaboratively with front-of-house to ensure smooth service, • We’re Looking For Someone Who:, • Has proven experience as a Breakfast or Brunch Chef, • Is confident managing high-volume weekend service, • Understands timing, ticket flow and delivery platform pressure, • Has strong plating and presentation skills, • Brings creativity and initiative to the kitchen, • Lives within 30 minutes of Brockley (essential), • Is reliable, punctual and professional, • What We Offer, • £14–£20 per hour depending on experience, • Weekly pay, • Full-time or part-time flexibility, • Opportunity to grow with an expanding brand, • Supportive, ambitious and energetic team environment, • If you’re passionate about brunch culture and want to be part of building something special in South East London, we’d love to hear from you.

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  • Kitchen Porter / Kitchen Assistant / Grill Chef (Demi CDP - CDP)
    Kitchen Porter / Kitchen Assistant / Grill Chef (Demi CDP - CDP)
    hace 17 días
    Jornada completa
    London

    We are seeking a dedicated Kitchen Team Member to join our dynamic team at a luxurious cocktail bar and shisha lounge. This role encompasses responsibilities typically associated with a Kitchen Assistant, Grill Chef (Demi CDP - CDP) and Kitchen Porter. Key Responsibilities: • Assist with precise food preparation and plating for our lounge menu., • Uphold stringent standards of cleanliness and hygiene across all kitchen areas., • Provide comprehensive support to the culinary staff in daily kitchen operations., • Participate in inventory management and ensure proper storage of food supplies., • Strictly adhere to all health and safety regulations., • Collaborate seamlessly with the bar and front-of-house teams to guarantee efficient service delivery. Requirements: • Prior experience in a kitchen or hospitality environment is highly valued., • Proven ability to perform efficiently and effectively in a fast-paced setting., • A strong commitment to teamwork and consistent reliability., • Fundamental knowledge of food safety and hygiene best practices., • Flexibility to work evenings and weekends as required by operational needs. We Offer: • A competitive salary complemented by tips., • A comfortable and supportive working environment., • Clear opportunities for career growth and professional advancement within our team., • Access to ongoing training and development programs.

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  • Breakfast Chef
    Breakfast Chef
    hace 20 días
    £14–£18 por hora
    Jornada completa
    London

    Breakfast Chef – Creative & Experienced 📍 Break the Fast London Brockley, SE4 🕘 Open 7 Days a Week 💷 £14–£18 per hour (Weekly Pay) Full-Time & Part-Time Available Immediate Start Break the Fast London is a vibrant, fast-growing brunch concept inspired by global breakfast flavours. We are looking for an experienced and creative Breakfast Chef to join our kitchen team and help elevate our offering as we continue to grow. This is not an entry-level role. We’re looking for someone confident, organised and capable of running a busy brunch service. The Role You will be responsible for: • Preparing and delivering high-quality breakfast and brunch dishes, • Managing and executing Deliveroo & UberEats orders efficiently, • Maintaining consistency, presentation and speed during peak service, • Supporting menu development with creative ideas, • Ensuring excellent hygiene and food safety standards, • Working collaboratively with front-of-house to ensure smooth service, • We’re Looking For Someone Who:, • Has proven experience as a Breakfast or Brunch Chef, • Is confident managing high-volume weekend service, • Understands timing, ticket flow and delivery platform pressure, • Has strong plating and presentation skills, • Brings creativity and initiative to the kitchen, • Lives within 30 minutes of Brockley (essential), • £14–£18 per hour depending on experience, • Weekly pay, • Full-time or part-time flexibility, • Opportunity to grow with an expanding brand

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  • Children's Home Deputy Manager
    Children's Home Deputy Manager
    hace 1 mes
    £35000–£45000 anual
    Jornada completa
    London

    Job Description: To manage a quality day to day service delivery within a challenging and complex needs placement for a young person with Prader-Willi Syndrome. Autistic Spectrum Disorder and ADHD. Creative – Resilient - Imaginative – Problem Solver – Mentor and Coach – Calm under pressure – Fit and sporty – Able to stand long hours The Registered Manager / Head of Care Services Job Overview We are looking for a Children's Home Deputy Manager to join an outstanding Children's Home organisation located in London, England. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. We strive to create a safe environment that is homely and nurturing, enabling for positive relationships to be formed and for the children and young people to make progress in all areas of their development. We have a shared ambition to ensure that children and young people have an experience of childhood that they deserve, one filled with fun, laughter, friendship, and discovery. And this shared ambition enables them to transform the lives of children and young people, leading to positive life changing outcomes. What We're Looking For: An Experienced Complex needs Children's Home Deputy Manager OR An Experienced Complex Needs Senior Children's Residential Support Worker looking to progress their career. Qualifications NVQ Level 3 Diploma in Children and Young People (CYP - Residential) – (Minimum) - Required. Willingness to Complete NVQ Level 5 Leadership and Management CYP Residential – Essential. · Minimum of 2 years with 5 or more years traceable records with satisfactory references Full UK Driving Licence. – Required Able to drive company vehicle for Children and Young People Activities – Required Enhanced DBS (Hard copies and update service) – Required X 2 Proof of Address – Required UK Work Permit – Required Minimum of 5years Satisfactory Work References Responsibilities Oversee daily operations of the children's home, ensuring a safe and nurturing environment. Participate in out of hours On-Call with other managers Supervise staff and provide leadership, fostering a collaborative team atmosphere. Ability to produce good report and review reports Develop and implement care plans tailored to individual needs. Develop and implement risk assessment tailored to individual needs Ensure compliance with Ofsted regulatory requirements and great knowledge of the nine quality standards and it’s applications to day to day care for children and young people with complex needs. Have good understanding of statutory bodies or placing authorities expectations from service providers. Support the administration of medications, monitor residents' health and maintaining accurate health records. Drive safely to various locations as needed for appointments and activities for the children and young people. What We Can Offer You: · You will be supported adequately by an experienced manager and can thrive with your natural and professional talents and accomplishments, and you will love the sense of team support, inclusion and belonging, empowering you to bring your unique perspective and personality to work. · Your career progression, happiness, and wellbeing are paramount to us because we know that children and young people benefit from having consistent, long-term adults in their lives. And that is why we provide best-in-class, award-winning training, enabling you to reach your full potential. · We are also there to support you through the big moments in your life, from parental leave to career breaks. What You Will Be Rewarded With: · £35,000 - £45,000 per annum. · Flexible benefits, meaning that you can tailor your benefits package to align with what matters most to you. · Generous holiday allowance, with the opportunity to increase your allowance throughout your career. · Genuine investment throughout every stage of your career, with the opportunity to complete relevant qualifications and professional development. · Good working environment and professionally friendly colleagues. Work Schedule: In person Monday to Friday 9-6pm (with overtime opportunities) Work Location: Lambeth - Streatham

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  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    hace 1 mes
    Jornada completa
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

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