Service Coordinator
hace 4 días
Ballymena
We’re looking for an experienced, people‑focused Service Coordinator to lead transport operations at our Ballymena offices This is a hands‑on leadership role, managing a team of 8- 15 drivers, ensuring full compliance with transport and waste legislation, and delivering a safe, reliable, customer‑focused service in a fast‑paced environment. Working pattern: *Monday – Friday | 10:00 – 19:00 (45 hrs per week) *On‑call: Alternate weekends What you’ll be responsible for: • Leading Health & Safety and promoting a strong safety‑first culture, • Ensuring compliance with transport, waste and H&S legislation, • Planning and optimising routes, resources, and driver schedules, • Managing KPIs, performance data, payroll, overtime and WTD compliance, • Working closely with Fleet, Operations, Customer Service & Commercial teams, • Recruiting, developing and engaging operational teams, • Delivering excellent customer service across installs, repairs and removals About you: • Proven experience in transport, logistics or operational leadership, • Strong working knowledge of transport legislation and compliance, • Confident people manager who can motivate and hold teams accountable, • Data‑driven with strong organisational and IT skills (Excel, Word, PowerPoint), • Calm, proactive problem solver in a fast‑moving environment Desirable: • International CPC (Transport Manager) or willingness to obtain, • IOSH qualification, • LGV and/or ADR licence What we offer: • A competitive salary (DOE), • Annual pay review, • 5 weeks’ holiday, • Life insurance, • Contributory pension scheme, • Cycle to Work scheme, • SteriCares employee support fund, • Learning & development through the Stericycle Learning Journey, • Flu & eye test vouchers — plus more If you’re a strong transport leader who thrives in a people‑focused, safety‑led operation, we’d love to hear from you.