Trabajos technology en BallymenaCrear alertas

We are recruiting for Associates to join our Corporate ADL team in A&O Shearman's Belfast office. Corporate team - Belfast Our Corporate team in Belfast is comprised of high-quality, tech-enabled associates and legal professionals. The Corporate practice group in Belfast work on the full range of corporate matters, with a particular focus on M&A, private equity, and large-scale reorganisations. The team provides support to offices across our global network, working on high profile transactions with global clients. Our Corporate practice is a clear area of growth for the firm and as part of this we are looking to strengthen our presence in Belfast to further compliment and develop our team. We are seeking Associates to join the growing Corporate team in Belfast. We are keen to speak to Legal Professionals with an interest in corporate and commercial law. What you will do • Develop strong working relationships with Partners and Associates from other offices, interacting with them daily as an extension to their team to support on current transactions and other corporate or commercial matters., • Provide legal expertise, including issue spotting, report writing, drafting, reviewing and amending documentation, document management, legal research, maintaining and improving templates and precedents., • Work with our Legal Process Improvement and Legal Tech teams to develop new solutions that help our clients (both internal and external) grow, innovate and thrive, and support the integration of technology into the everyday work of the Corporate team., • Manage and liaise with internal and external clients to address points of relevance or concern, resolve queries and issues and report on progress., • Manage the work of Legal Professionals within the team, ensuring that individuals assigned to a particular matter have the required skills, knowledge and support to deliver outputs that are on time and of the highest quality., • Advise and educate Legal Professionals on points of commercial and legal detail including quality checking their work; and, • Supervise, develop and motivate Legal Professionals, instilling an excellent service delivery ethos and impeccable quality standards. What you will have • Strong technical corporate experience (including due diligence, re-organisations, company law advisory and commercial contract negotiation) is preferred - although applicants with a strong general background and a strong interest in corporate law and transactions may also be considered., • Experience in a commercial legal environment such as a US, City, or major regional law firm preferred., • Experience of coordinating complex multi-faceted matters, including multi-jurisdictional or multi-specialist matters., • Consistently demonstrate a professional manner with evidence of exceptional levels of judgement, commercial awareness, and critical thinking., • Strong organisational skills with the ability to manage multiple deadlines., • Strong focus on detail and high levels of self-motivation., • Excellent relationship-building skills – a team player with the ability to establish credibility and inspire confidence with clients and senior colleagues., • Demonstrate a high level of affinity with legal technology and a desire to expand experience in legal technology., • Flexible, resourceful, and prepared to take a hands-on-approach, comfortable operating in a rapidly evolving business and interested in identifying and shaping that evolution. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _

We are recruiting for Associates to join our Corporate ADL team in A&O Shearman's Belfast office. Corporate team - Belfast Our Corporate team in Belfast is comprised of high-quality, tech-enabled associates and legal professionals. The Corporate practice group in Belfast work on the full range of corporate matters, with a particular focus on M&A, private equity, and large-scale reorganisations. The team provides support to offices across our global network, working on high profile transactions with global clients. Our Corporate practice is a clear area of growth for the firm and as part of this we are looking to strengthen our presence in Belfast to further compliment and develop our team. We are seeking Associates to join the growing Corporate team in Belfast. We are keen to speak to Legal Professionals with an interest in corporate and commercial law. What you will do • Develop strong working relationships with Partners and Associates from other offices, interacting with them daily as an extension to their team to support on current transactions and other corporate or commercial matters., • Provide legal expertise, including issue spotting, report writing, drafting, reviewing and amending documentation, document management, legal research, maintaining and improving templates and precedents., • Work with our Legal Process Improvement and Legal Tech teams to develop new solutions that help our clients (both internal and external) grow, innovate and thrive, and support the integration of technology into the everyday work of the Corporate team., • Manage and liaise with internal and external clients to address points of relevance or concern, resolve queries and issues and report on progress., • Manage the work of Legal Professionals within the team, ensuring that individuals assigned to a particular matter have the required skills, knowledge and support to deliver outputs that are on time and of the highest quality., • Advise and educate Legal Professionals on points of commercial and legal detail including quality checking their work; and, • Supervise, develop and motivate Legal Professionals, instilling an excellent service delivery ethos and impeccable quality standards. What you will have • Strong technical corporate experience (including due diligence, re-organisations, company law advisory and commercial contract negotiation) is preferred - although applicants with a strong general background and a strong interest in corporate law and transactions may also be considered., • Experience in a commercial legal environment such as a US, City, or major regional law firm preferred., • Experience of coordinating complex multi-faceted matters, including multi-jurisdictional or multi-specialist matters., • Consistently demonstrate a professional manner with evidence of exceptional levels of judgement, commercial awareness, and critical thinking., • Strong organisational skills with the ability to manage multiple deadlines., • Strong focus on detail and high levels of self-motivation., • Excellent relationship-building skills – a team player with the ability to establish credibility and inspire confidence with clients and senior colleagues., • Demonstrate a high level of affinity with legal technology and a desire to expand experience in legal technology., • Flexible, resourceful, and prepared to take a hands-on-approach, comfortable operating in a rapidly evolving business and interested in identifying and shaping that evolution. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _

We are recruiting for Associates to join our Corporate ADL team in A&O Shearman's Belfast office. Corporate team - Belfast Our Corporate team in Belfast is comprised of high-quality, tech-enabled associates and legal professionals. The Corporate practice group in Belfast work on the full range of corporate matters, with a particular focus on M&A, private equity, and large-scale reorganisations. The team provides support to offices across our global network, working on high profile transactions with global clients. Our Corporate practice is a clear area of growth for the firm and as part of this we are looking to strengthen our presence in Belfast to further compliment and develop our team. We are seeking Associates to join the growing Corporate team in Belfast. We are keen to speak to Legal Professionals with an interest in corporate and commercial law. What you will do • Develop strong working relationships with Partners and Associates from other offices, interacting with them daily as an extension to their team to support on current transactions and other corporate or commercial matters., • Provide legal expertise, including issue spotting, report writing, drafting, reviewing and amending documentation, document management, legal research, maintaining and improving templates and precedents., • Work with our Legal Process Improvement and Legal Tech teams to develop new solutions that help our clients (both internal and external) grow, innovate and thrive, and support the integration of technology into the everyday work of the Corporate team., • Manage and liaise with internal and external clients to address points of relevance or concern, resolve queries and issues and report on progress., • Manage the work of Legal Professionals within the team, ensuring that individuals assigned to a particular matter have the required skills, knowledge and support to deliver outputs that are on time and of the highest quality., • Advise and educate Legal Professionals on points of commercial and legal detail including quality checking their work; and, • Supervise, develop and motivate Legal Professionals, instilling an excellent service delivery ethos and impeccable quality standards. What you will have • Strong technical corporate experience (including due diligence, re-organisations, company law advisory and commercial contract negotiation) is preferred - although applicants with a strong general background and a strong interest in corporate law and transactions may also be considered., • Experience in a commercial legal environment such as a US, City, or major regional law firm preferred., • Experience of coordinating complex multi-faceted matters, including multi-jurisdictional or multi-specialist matters., • Consistently demonstrate a professional manner with evidence of exceptional levels of judgement, commercial awareness, and critical thinking., • Strong organisational skills with the ability to manage multiple deadlines., • Strong focus on detail and high levels of self-motivation., • Excellent relationship-building skills – a team player with the ability to establish credibility and inspire confidence with clients and senior colleagues., • Demonstrate a high level of affinity with legal technology and a desire to expand experience in legal technology., • Flexible, resourceful, and prepared to take a hands-on-approach, comfortable operating in a rapidly evolving business and interested in identifying and shaping that evolution. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _

We have an exciting opportunity for a Pitch/Bids Executive to join our Marketing team, based in A&O Shearman’s Belfast Office. Please note the hours of work for this role are 5.00pm - 1.30am, Monday to Friday. The hybrid working pattern will entail working from the office 1 day in every 10 days. The working hours for this office day will be 1.00pm - 9.30pm. Core Pitch Team - Belfast The Core Pitch Team (CPT) sits within the Global Business Development, Marketing & Communications function. Our business development, marketing and communication teams contribute to the setting and achievement of the firm's business objectives, which includes supporting our partners and associates in their pursuit of becoming our clients' trusted advisers, building and maintaining long-lasting, deep institutional client relationships, winning new clients, increasing the visibility of the firm globally, and positioning the firm as the thought leader and most advanced law firm among the global elite law firms. The function works as one team across the globe with very close collaboration between the central teams and professionals supporting offices, practice groups, sectors and clients. What you will do We are seeking an enthusiastic and motivated Pitch Executive to work collaboratively with members of our global BD team, and play a key role in supporting our partners to win new mandates. The successful candidate will play a hands-on role in strategizing and delivering compelling client-focused proposals and credential statements, that are produced to the highest standard within agreed deadlines. The role and responsibilities will include, but not be limited to: • Producing proposals, pitch presentations and credential statements, in line with A&O Shearman quality standards including:, • Executing strategy for the drafting and completion of high value, strategic bids and tenders., • Working collaboratively to produce high quality content and design outcomes., • Assisting with the development of key messages and compelling, client-specific value propositions., • Editing and refining content and design of bid and tender documents., • Becoming a subject matter expert in key practice areas, • Becoming a subject matter expert in the use of any new pitch technology platforms., • In conjunction with the Core Pitch Team, maintaining a library of pitch tools and guides., • Supporting the Marketing and Business Development function with other pitch outputs as required.What you will have The ideal candidate will possess the following attributes and skills: • A minimum of 3-4 years bid/proposals experience, preferably in a B2B services firm., • Knowledge of a law firm and relevant product areas would be advantageous., • Strong writing, editing, proofreading and communications skills., • Proven project management capability, with a track record of prioritising complex workloads and meeting multiple concurrent deadlines in a fast‑paced environment., • Highest standard of quality – an eye for design, excellent attention to detail and a commitment to highest quality results., • Demonstrable advanced proficiency in Microsoft Word and PowerPoint, including use of templates, styles, master slides, and complex formatting., • Sense of responsibility, accuracy and confidentiality., • A hunger to learn and take on all tasks that will aid in learning, including keeping up to date with legal and commercial developments relevant to the product areas and sectors., • Strong client focus.What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. #LI

We have an exciting opportunity for an Associate to join the Advanced Delivery Legal (ADL) team, based in the A&O Shearman Belfast office. Advanced delivery legal (ADL) team – Belfast Our ADL team plays a central role in delivering major elements of complex litigation matters and transactions across our global network. As part of A&O Shearman’s innovative approach to legal service delivery, ADL combines legal expertise with technology‑enabled processes to support high‑profile matters worldwide. The team works collaboratively with offices across the firm, enabling talented individuals to develop, thrive and contribute to impactful global work. What you will do • Lead and supervise teams of legal professionals on multi‑jurisdictional client matters., • Work closely with partners and instructing teams to scope, plan and deliver legal service projects., • Drive high standards of quality, efficiency and service, including reviewing work produced by junior colleagues., • Manage workflows, report on progress and address queries from internal and external stakeholders., • Provide legal expertise including drafting, reviewing and amending documents, conducting legal research and supporting document management., • Maintain and improve templates and precedents, and contribute to innovative service development., • Participate in business development activities, including pitches, pricing and client discussions., • Represent and promote ADL within the A&O Shearman network., • Contribute to the growth and success of the ADL function, including generating workstreams., • Mentor, train and support junior team members to develop their skills and careers. What you will have • Admission as a solicitor, barrister or Fellow of CILEx., • Typically four years’ relevant experience, including at least two years PQE., • Strong experience leading and coordinating complex, multi‑faceted and international matters., • Proven ability to manage and supervise teams., • Expertise in international transactional or disputes law, or substantial senior generalist legal experience., • High levels of professionalism, integrity, judgement and commercial awareness., • A flexible and proactive approach, with the ability to thrive in a fast‑evolving environment., • Excellent organisational skills and the ability to manage multiple deadlines., • Strong relationship‑building skills and the ability to inspire confidence with colleagues and clients., • A strong affinity with legal technology and interest in innovation. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _

We have an exciting opportunity for a Pitch/Bids Executive to join our Marketing team, based in A&O Shearman’s Belfast Office. Please note the hours of work for this role are 5.00pm - 1.30am, Monday to Friday. The hybrid working pattern will entail working from the office 1 day in every 10 days. The working hours for this office day will be 1.00pm - 9.30pm. Core Pitch Team - Belfast The Core Pitch Team (CPT) sits within the Global Business Development, Marketing & Communications function. Our business development, marketing and communication teams contribute to the setting and achievement of the firm's business objectives, which includes supporting our partners and associates in their pursuit of becoming our clients' trusted advisers, building and maintaining long-lasting, deep institutional client relationships, winning new clients, increasing the visibility of the firm globally, and positioning the firm as the thought leader and most advanced law firm among the global elite law firms. The function works as one team across the globe with very close collaboration between the central teams and professionals supporting offices, practice groups, sectors and clients. What you will do We are seeking an enthusiastic and motivated Pitch Executive to work collaboratively with members of our global BD team, and play a key role in supporting our partners to win new mandates. The successful candidate will play a hands-on role in strategizing and delivering compelling client-focused proposals and credential statements, that are produced to the highest standard within agreed deadlines. The role and responsibilities will include, but not be limited to: • Producing proposals, pitch presentations and credential statements, in line with A&O Shearman quality standards including:, • Executing strategy for the drafting and completion of high value, strategic bids and tenders., • Working collaboratively to produce high quality content and design outcomes., • Assisting with the development of key messages and compelling, client-specific value propositions., • Editing and refining content and design of bid and tender documents., • Becoming a subject matter expert in key practice areas, • Becoming a subject matter expert in the use of any new pitch technology platforms., • In conjunction with the Core Pitch Team, maintaining a library of pitch tools and guides., • Supporting the Marketing and Business Development function with other pitch outputs as required.What you will have The ideal candidate will possess the following attributes and skills: • A minimum of 3-4 years bid/proposals experience, preferably in a B2B services firm., • Knowledge of a law firm and relevant product areas would be advantageous., • Strong writing, editing, proofreading and communications skills., • Proven project management capability, with a track record of prioritising complex workloads and meeting multiple concurrent deadlines in a fast‑paced environment., • Highest standard of quality – an eye for design, excellent attention to detail and a commitment to highest quality results., • Demonstrable advanced proficiency in Microsoft Word and PowerPoint, including use of templates, styles, master slides, and complex formatting., • Sense of responsibility, accuracy and confidentiality., • A hunger to learn and take on all tasks that will aid in learning, including keeping up to date with legal and commercial developments relevant to the product areas and sectors., • Strong client focus.What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. #LI

We have an exciting opportunity for a Senior In-House Lawyer: AI & Data Privacy to join our Data Privacy Risk team, based in A&O Shearman’s Belfast Office. Data Privacy Risk team – Belfast A&O Shearman’s Risk function, led by partner Simon Fuge, is comprised of teams of market-leading experts and is at the heart of the sustainability and success of our firm. It has a core responsibility to uphold the values of A&O Shearman and support the strategic objectives of the business. Our lawyers and industry experts provide high quality legal and risk advice to the global firm, its senior management, governance bodies and partners. The mission of the Data Privacy Team is to foster a strong culture of compliance throughout A&O Shearman while providing pragmatic and business-focussed advice in a number of highly regulated areas. The Data Privacy Team advises on AI, data privacy, data governance and information security issues affecting A&O Shearman, including: • The creation and maintenance of the firm’s global AI governance framework, • Advising on the firm’s AI strategy and internal deployment, • The legal aspects of information security and data management to meet legal and regulatory requirements, • Incident readiness, response and remediation, • Working closely with fee earners, IT and others on technology and data innovations to ensure privacy and information security by design, • The creation and maintenance of a global programme of measures and documentation designed to ensure ongoing compliance with privacy laws globally, • Data export restrictions and data localisation requirements with a view to preserving international data flows, • Devising and delivering the firm’s privacy training programmes, • Advising on, and ensuring compliance with, applicable regulatory reporting requirements What you will do A&O Shearman is seeking an experienced professional to join the firm’s global Data Privacy Team. As a senior member of the team, you will directly support the firm’s Chief Privacy Officer and Deputy Chief Privacy Officer, taking on a dynamic, fast-paced, and challenging role. This position is ideal for a lawyer with at least 5 years PQE and a proven track record working in risk management or in-house legal teams. The key aspects of the role will be: • Working with the Chief Privacy Officer to develop and maintain the firm’s market-leading AI governance and risk management programme, • Providing risk management advice and support on the firm’s AI strategy and internal deployment, • Assisting in the management, support and maintenance of the firm’s global privacy framework, • Working closely with a range of stakeholders on technology and data innovations to help ensure good data handling practices and privacy by design, • Responding to and advising on individual rights requests, • Providing advice and support on data incident response, • Advising and guiding colleagues across the firm on privacy, information security and AI issues, policies and best practice, • Developing and delivering training and communication plans, • Creating and maintaining records, policies, guidance, and pro-forma documentation, • Helping manage and support junior members of the team in their professional development, • Supporting all aspects of the Chief Privacy Officer and Deputy Chief Privacy Officer's work What you will have Essential The ideal candidate will be able to demonstrate the following skills and experience: • a qualified lawyer with at least 5 years PQE advising on a wide range of business stakeholders on AI, privacy, information security, and data handling issues, • extensive experience in providing directive and pragmatic advice in a commercial context, • experience of working in an international corporate or professional services environment, • experience of dealing with and advising a wide range of business stakeholders in determining requirements and priorities, as well as resolving issues, • an enthusiasm for technology and innovation, and the ability to understand, explain and advise on technical processes using business-friendly language, • excellent IT skills (Microsoft Office suite of applications and other software, such as eDiscovery or other specialist software), • a proven ability to work independently and proactively and to manage and prioritise a busy workload, • self-motivation and the ability to manage new and varied challenges, • excellent written and verbal communication skills, • excellent attention to detail, • a collaborative approach and the ability to work well in a small team and with a wide range of business stakeholders Desirable • experience of managing global business change projects, • a relevant certified qualification such as CIPP/AIGP, CIPP/E or CIPM, • experience of working in a risk function or equivalent What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. #LI

We have an exciting opportunity for a Senior In-House Lawyer: AI & Data Privacy to join our Data Privacy Risk team, based in A&O Shearman’s Belfast Office. Data Privacy Risk team – Belfast A&O Shearman’s Risk function, led by partner Simon Fuge, is comprised of teams of market-leading experts and is at the heart of the sustainability and success of our firm. It has a core responsibility to uphold the values of A&O Shearman and support the strategic objectives of the business. Our lawyers and industry experts provide high quality legal and risk advice to the global firm, its senior management, governance bodies and partners. The mission of the Data Privacy Team is to foster a strong culture of compliance throughout A&O Shearman while providing pragmatic and business-focussed advice in a number of highly regulated areas. The Data Privacy Team advises on AI, data privacy, data governance and information security issues affecting A&O Shearman, including: • The creation and maintenance of the firm’s global AI governance framework, • Advising on the firm’s AI strategy and internal deployment, • The legal aspects of information security and data management to meet legal and regulatory requirements, • Incident readiness, response and remediation, • Working closely with fee earners, IT and others on technology and data innovations to ensure privacy and information security by design, • The creation and maintenance of a global programme of measures and documentation designed to ensure ongoing compliance with privacy laws globally, • Data export restrictions and data localisation requirements with a view to preserving international data flows, • Devising and delivering the firm’s privacy training programmes, • Advising on, and ensuring compliance with, applicable regulatory reporting requirements What you will do A&O Shearman is seeking an experienced professional to join the firm’s global Data Privacy Team. As a senior member of the team, you will directly support the firm’s Chief Privacy Officer and Deputy Chief Privacy Officer, taking on a dynamic, fast-paced, and challenging role. This position is ideal for a lawyer with at least 5 years PQE and a proven track record working in risk management or in-house legal teams. The key aspects of the role will be: • Working with the Chief Privacy Officer to develop and maintain the firm’s market-leading AI governance and risk management programme, • Providing risk management advice and support on the firm’s AI strategy and internal deployment, • Assisting in the management, support and maintenance of the firm’s global privacy framework, • Working closely with a range of stakeholders on technology and data innovations to help ensure good data handling practices and privacy by design, • Responding to and advising on individual rights requests, • Providing advice and support on data incident response, • Advising and guiding colleagues across the firm on privacy, information security and AI issues, policies and best practice, • Developing and delivering training and communication plans, • Creating and maintaining records, policies, guidance, and pro-forma documentation, • Helping manage and support junior members of the team in their professional development, • Supporting all aspects of the Chief Privacy Officer and Deputy Chief Privacy Officer's work What you will have Essential The ideal candidate will be able to demonstrate the following skills and experience: • a qualified lawyer with at least 5 years PQE advising on a wide range of business stakeholders on AI, privacy, information security, and data handling issues, • extensive experience in providing directive and pragmatic advice in a commercial context, • experience of working in an international corporate or professional services environment, • experience of dealing with and advising a wide range of business stakeholders in determining requirements and priorities, as well as resolving issues, • an enthusiasm for technology and innovation, and the ability to understand, explain and advise on technical processes using business-friendly language, • excellent IT skills (Microsoft Office suite of applications and other software, such as eDiscovery or other specialist software), • a proven ability to work independently and proactively and to manage and prioritise a busy workload, • self-motivation and the ability to manage new and varied challenges, • excellent written and verbal communication skills, • excellent attention to detail, • a collaborative approach and the ability to work well in a small team and with a wide range of business stakeholders Desirable • experience of managing global business change projects, • a relevant certified qualification such as CIPP/AIGP, CIPP/E or CIPM, • experience of working in a risk function or equivalent What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. #LI

We have an exciting opportunity for a Senior In-House Lawyer: AI & Data Privacy to join our Data Privacy Risk team, based in A&O Shearman’s Belfast Office. Data Privacy Risk team – Belfast A&O Shearman’s Risk function, led by partner Simon Fuge, is comprised of teams of market-leading experts and is at the heart of the sustainability and success of our firm. It has a core responsibility to uphold the values of A&O Shearman and support the strategic objectives of the business. Our lawyers and industry experts provide high quality legal and risk advice to the global firm, its senior management, governance bodies and partners. The mission of the Data Privacy Team is to foster a strong culture of compliance throughout A&O Shearman while providing pragmatic and business-focussed advice in a number of highly regulated areas. The Data Privacy Team advises on AI, data privacy, data governance and information security issues affecting A&O Shearman, including: • The creation and maintenance of the firm’s global AI governance framework, • Advising on the firm’s AI strategy and internal deployment, • The legal aspects of information security and data management to meet legal and regulatory requirements, • Incident readiness, response and remediation, • Working closely with fee earners, IT and others on technology and data innovations to ensure privacy and information security by design, • The creation and maintenance of a global programme of measures and documentation designed to ensure ongoing compliance with privacy laws globally, • Data export restrictions and data localisation requirements with a view to preserving international data flows, • Devising and delivering the firm’s privacy training programmes, • Advising on, and ensuring compliance with, applicable regulatory reporting requirements What you will do A&O Shearman is seeking an experienced professional to join the firm’s global Data Privacy Team. As a senior member of the team, you will directly support the firm’s Chief Privacy Officer and Deputy Chief Privacy Officer, taking on a dynamic, fast-paced, and challenging role. This position is ideal for a lawyer with at least 5 years PQE and a proven track record working in risk management or in-house legal teams. The key aspects of the role will be: • Working with the Chief Privacy Officer to develop and maintain the firm’s market-leading AI governance and risk management programme, • Providing risk management advice and support on the firm’s AI strategy and internal deployment, • Assisting in the management, support and maintenance of the firm’s global privacy framework, • Working closely with a range of stakeholders on technology and data innovations to help ensure good data handling practices and privacy by design, • Responding to and advising on individual rights requests, • Providing advice and support on data incident response, • Advising and guiding colleagues across the firm on privacy, information security and AI issues, policies and best practice, • Developing and delivering training and communication plans, • Creating and maintaining records, policies, guidance, and pro-forma documentation, • Helping manage and support junior members of the team in their professional development, • Supporting all aspects of the Chief Privacy Officer and Deputy Chief Privacy Officer's work What you will have Essential The ideal candidate will be able to demonstrate the following skills and experience: • a qualified lawyer with at least 5 years PQE advising on a wide range of business stakeholders on AI, privacy, information security, and data handling issues, • extensive experience in providing directive and pragmatic advice in a commercial context, • experience of working in an international corporate or professional services environment, • experience of dealing with and advising a wide range of business stakeholders in determining requirements and priorities, as well as resolving issues, • an enthusiasm for technology and innovation, and the ability to understand, explain and advise on technical processes using business-friendly language, • excellent IT skills (Microsoft Office suite of applications and other software, such as eDiscovery or other specialist software), • a proven ability to work independently and proactively and to manage and prioritise a busy workload, • self-motivation and the ability to manage new and varied challenges, • excellent written and verbal communication skills, • excellent attention to detail, • a collaborative approach and the ability to work well in a small team and with a wide range of business stakeholders Desirable • experience of managing global business change projects, • a relevant certified qualification such as CIPP/AIGP, CIPP/E or CIPM, • experience of working in a risk function or equivalent What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: _ Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. #LI

What you will do Technology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move. As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work. You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience. Define and deliver the EUC strategy across devices, workplace technology and collaboration tools. Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support. Drive adoption of modern management technologies including Microsoft Intune and Entra ID. Improve service performance, user experience and operational efficiency through automation and continuous improvement. Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance. Lead major technology projects including upgrades, migrations and workplace transformation initiatives. Manage key technology suppliers and service partners. Build strong relationships with senior business and technology stakeholders. Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What you will have Proven experience leading End User Computing or Digital Workplace teams in a complex organisation. Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management. Strong experience across Windows, macOS, mobile device management and endpoint security. Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives. A track record of improving service performance and end user experience at scale. Confidence engaging with senior stakeholders and presenting at leadership level. Strong people leadership, vendor management and stakeholder management skills. What we can offer you The opportunity to shape the future of our digital workplace strategy. A visible leadership role with global impact. Exposure to senior stakeholders across Technology and the business. The chance to lead transformational technology programmes. A collaborative environment focused on innovation and continuous improvement. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . LI

Pinnacle, the technology solution division of K3 Advisory Group, is seeking a Sage Customer Account Manager to join our team.You will serve as the primary point of contact for customers, addressing their enquiries, concerns, and providing guidance with assistance as required on how to maximise the v

Multi-Skilled Maintenance Engineer The following information provides an overview of the skills, qualities, and qualifications needed for this role. Location: Ballymena Salary: Competitive + Benefits + Overtime Opportunities Shift Pattern: Roating Shifts 04:00am -12:30pm / 12pm - 20:30pm Contract: Full-Time, Permanent The Opportunity We are currently recruiting for a Multi-Skilled Maintenance Engineer to join a market-leading food manufacturing business. This is an excellent opportunity for an experienced engineer to play a key role in ensuring maximum plant performance, equipment reliability and continuous improvement across a fast-paced production environment. Working as part of a highly skilled engineering team, you will be responsible for planned preventative maintenance, reactive breakdown support, equipment upgrades and continuous improvement initiatives, helping to drive operational excellence and world-class asset performance. Key Responsibilities As a Multi-Skilled Maintenance Engineer, you will: Carry out planned preventative, predictive and reactive maintenance across production machinery and site services. Diagnose and repair electrical and mechanical faults to minimise downtime. Support installation, commissioning, refurbishment and upgrade projects. Work across both electrical and mechanical disciplines. Drive continuous improvement initiatives to enhance reliability, efficiency, safety and product quality. Utilise and maintain the CMMS system to ensure accurate maintenance records and asset performance tracking. Perform statutory inspections and safety checks as required. Liaise with suppliers and contractors regarding equipment performance and maintenance requirements. Update and maintain engineering documentation, electrical schematics and mechanical drawings. Participate in project teams focused on improving plant design, production processes and operational efficiency. Ensure full compliance with Health & Safety, Food Safety, Quality and Environmental standards at all times. Support permit-to-work systems, isolation procedures and lock-off processes. Share knowledge and provide coaching or training support where appropriate. About You To be successful in this role, you will have: Essential HNC qualification in Engineering or equivalent multi-skilled engineering qualification. 17th Edition Wiring Regulations qualification (or equivalent). Minimum 5 years' experience within a manufacturing or production engineering environment. Strong electrical and mechanical fault-finding skills. Experience working with preventative maintenance systems and CMMS. Knowledge of health & safety legislation and engineering best practices. Excellent problem-solving and analytical skills. Strong communication skills with the ability to work effectively across departments. Flexible approach with the ability to prioritise workloads in a fast-moving environment. Desirable Previous food manufacturing experience. Continuous Improvement experience (Lean, Kaizen, Root Cause Analysis, etc.). Coaching, mentoring or Train-the-Trainer experience. Previous leadership or supervisory experience. Knowledge of modern maintenance philosophies and reliability engineering. What You'll Bring We're looking for a proactive engineer who can: Make sound decisions under pressure. Take ownership of engineering challenges and deliver solutions. Work independently and collaboratively within a team. Continuously seek opportunities to improve plant performance. Maintain exceptionally high standards of safety, quality and workmanship. What's On Offer Competitive salary package. Career development and ongoing training opportunities. Opportunity to work with modern manufacturing technology. Supportive team environment. Chance to contribute to continuous improvement and major engineering projects. Long-term career progression within a successful and growing business. Apply Now If you're a skilled Multi-Skilled Maintenance Engineer looking for your next challenge within a fast-paced manufacturing environment, we'd love to hear from you. Apply today or contact us for a confidential discussion. xrnqpay #NIT1 If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

At PlotBox, data migration is a critical part of bringing our customers successfully onto our platform. We’re looking for an experienced Head of Data Migration to take full ownership of this function - leading the team, improving how we deliver, and building a migration capability that is scalable, predictable and trusted across the business. This is much more than a technical leadership role. You’ll be accountable for the people, performance and delivery of the Data Migration function, ensuring customers move successfully from their existing systems into PlotBox and that migration commitments can be relied upon by teams across the business. Our Data teams focus is on increasing throughput, improving predictability and moving further away from bespoke customer-by-customer migrations towards reusable, scalable migration approaches. We need someone who can lead that next stage. You’ll combine strong people leadership, technical credibility and commercial awareness. You’ll create accountability, develop the capability of the team, challenge existing ways of working and use meaningful data to understand where delivery can be improved. You’ll also be comfortable getting close to the technology. While your primary responsibility is leading the function, you'll have sufficient technical depth to review and challenge migration approaches, contribute to technical decisions and establish strong engineering standards. • Own the end-to-end data migration delivery pipeline, from prerequisites and migration through Data Acceptance Testing, go-live and hypercare, ensuring clear ownership and accountability at every stage., • Own migration schedules and delivery commitments, ensuring timelines are realistic, dependencies are understood and risks or delays are identified and communicated early and clearly to relevant internal teams and external stakeholders., • Establish meaningful migration performance metrics and reporting, creating reliable measures for migration duration, throughput, quality and predictability to provide clear visibility of the team’s performance and contribution to customer go-live., • Improve the instrumentation and tracking of migration work, ensuring accurate and consistent data is captured across tools and processes to support operational decision-making and continuous improvement., • Drive improvements in first-pass data quality, reducing the number of customer acceptance cycles required and improving the predictability and speed of migrations through Data Acceptance Testing., • Identify and remove bottlenecks across the migration lifecycle, using delivery and quality data to improve processes, reduce delays and increase overall team effectiveness., • Provide hands‑on technical leadership to the Data Migration team, reviewing and contributing to migration code, making technical and design decisions, and establishing engineering standards and best practices., • Drive the development of reusable and scalable migration approaches, reducing unnecessary bespoke work and improving the efficiency, consistency and maintainability of migrations. Ensuring that migration playbooks are consistently followed to give the best outcomes for PlotBox and its customers., • Lead and develop the Data Migration Team, providing clear expectations, coaching and support to enable them to take increasing ownership of day‑to‑day delivery, team performance and people leadership., • Hold overall accountability for the performance and effectiveness of the Data Migration team, working through the Team Leads to build a high‑performing, accountable and continuously improving team., • Represent Data Migration across the wider business, partnering effectively with Sales, Customer Success, Finance, Operations and senior leadership to manage dependencies and ensure alignment on priorities and customer commitments., • Provide clear and credible delivery commitments to stakeholders, proactively communicating risks, changes and potential delays and ensuring there are no surprises around customer delivery., • Proven experience leading a technical team, with overall accountability for performance, delivery and the effectiveness of the wider function., • Strong and demonstrable people leadership capability, with experience setting clear expectations, creating accountability and addressing performance issues early, constructively and decisively., • Experience improving data migration, data engineering or comparable technical delivery, including moving from bespoke, customer‑specific approaches towards reusable, scalable or productised tooling., • Experience establishing and using meaningful delivery and quality metrics to create transparency, identify bottlenecks and hold teams accountable for measurable outcomes., • Strong commercial awareness and an understanding of how technical delivery commitments affect customers, revenue and wider business performance., • Demonstrable experience leading change within a technical environment, including challenging established ways of working and successfully managing resistance to change., • Experience leading a data migration, conversion or data engineering function of a similar size and structure., • Experience migrating regulated, statutory, sensitive or long‑lived data where accuracy and integrity are critical., • Experience within SaaS, local government, deathcare or another records‑intensive/customer implementation environment., • Strong hands‑on SQL capability, with experience working across relational databases. Microsoft SQL Server and/or MySQL experience would be advantageous., • Practical Python experience within a data engineering, migration or ETL environment, with sufficient technical depth to review, challenge and contribute to migration code. PlotBox is a global technology business transforming the way deathcare organisations manage their operations and serve their communities. Our technology supports organisations responsible for some of society’s most important and long‑lived records, which means the quality, integrity and successful migration of customer data really matters. This role offers the opportunity to take ownership of an established technical function at an important stage of its development. You’ll have the scope to shape how the team operates, develop its people, improve its technology and create a migration capability that can scale with the business. If you’re a technical leader who enjoys building high‑performing teams, creating accountability and turning complex delivery into something predictable and scalable, we’d love to hear from you. #J-18808-Ljbffr

We have an exciting opportunity for a Tax Reserves Manager to join our Finance team, based in A&O Shearman's Belfast office. The Tax Reserves Manager is a member of the Partners' Affairs and Tax ("PAT") team supporting the Head of International Tax in the management of the global tax affairs of the A&O Shearman grouping, with a specific focus on the delivery of partners' tax reserves. • Develop a detailed understanding of the tax systems of the territories in which A&O Shearman operates in relation to partner tax reserves., • Set up of tax reserves both in GBP and in currency, for both equity and employee/consultant partners, and subsequent reconciliation and release of residual balances, including review of various tax equalisation arrangements., • Coordination of work done by UK and international tax teams to obtain a consolidated view of partners' overall tax reserves positions as part of ongoing reserves reconciliation and releases processes., • Ongoing review of existing processes to ensure that they continue to be appropriate (e.g. to reflect impacts of business change transactions and external legislative developments), and to identify opportunities to improve these., • Play a leading role in determining and putting in place appropriate processes for reconciling partner tax reserves for new offices and ensuring that these are maintained going forward., • Support year-end work to deliver tax reserves calculations, tax equalisation calculations and relevant tax disclosures., • Ensuring that positions taken in relation to partner tax reserves are correctly reflected in relevant accounting systems., • Reconciliation and ongoing maintenance of deferred tax control accounts., • Build awareness of technology solutions (including use of AI and automation) that could generate efficiencies in the tax reserving process and propose recommendations on how these could be implemented., • Communications with partners, CFOs and other stakeholders in relation to tax reserving matters., • Liaising with external advisors where required., • Coordinate and support the work of junior team members in London and Belfast., • Strong General Ledger accounting skills., • Evidence of strong numeric skills., • ACA or equivalent accounting qualification., • Tax qualification (e.g. ADIT or CTA) desirable., • Personal or Corporate Tax Experience to Manager level., • Collaborative approach and ability to build strong relationships with PAT team colleagues, as well as colleagues in other teams located across the globe., • Ability to effectively communicate complex tax and accounting issues both orally and in writing to non-specialists., • Strong analytical skills and an eye for detail., • Broad knowledge of tax issues affecting partners in professional partnerships would be helpful but is not a pre-requisite. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager #J-18808-Ljbffr

Key Responsibilities Pick up and drive the Connected Vehicle programme to enable ACP (encompassing Telematics / Uptime 365), coordinating the workstreams end to end across engineering, data and digital; and manage other technology project initiatives concurrently including Salesforce harmonisation w

At PlotBox, data migration is a critical part of bringing our customers successfully onto our platform. We’re looking for an experienced Head of Data Migration to take full ownership of this function - leading the team, improving how we deliver, and building a migration capability that is scalable, predictable and trusted across the business. This is much more than a technical leadership role. You’ll be accountable for the people, performance and delivery of the Data Migration function, ensuring customers move successfully from their existing systems into PlotBox and that migration commitments can be relied upon by teams across the business. Our Data teams focus is on increasing throughput, improving predictability and moving further away from bespoke customer-by-customer migrations towards reusable, scalable migration approaches. We need someone who can lead that next stage. You’ll combine strong people leadership, technical credibility and commercial awareness. You’ll create accountability, develop the capability of the team, challenge existing ways of working and use meaningful data to understand where delivery can be improved. You’ll also be comfortable getting close to the technology. While your primary responsibility is leading the function, you'll have sufficient technical depth to review and challenge migration approaches, contribute to technical decisions and establish strong engineering standards. • Own the end-to-end data migration delivery pipeline, from prerequisites and migration through Data Acceptance Testing, go-live and hypercare, ensuring clear ownership and accountability at every stage., • Own migration schedules and delivery commitments, ensuring timelines are realistic, dependencies are understood and risks or delays are identified and communicated early and clearly to relevant internal teams and external stakeholders., • Establish meaningful migration performance metrics and reporting, creating reliable measures for migration duration, throughput, quality and predictability to provide clear visibility of the team’s performance and contribution to customer go-live., • Improve the instrumentation and tracking of migration work, ensuring accurate and consistent data is captured across tools and processes to support operational decision-making and continuous improvement., • Drive improvements in first-pass data quality, reducing the number of customer acceptance cycles required and improving the predictability and speed of migrations through Data Acceptance Testing., • Identify and remove bottlenecks across the migration lifecycle, using delivery and quality data to improve processes, reduce delays and increase overall team effectiveness., • Provide hands‑on technical leadership to the Data Migration team, reviewing and contributing to migration code, making technical and design decisions, and establishing engineering standards and best practices., • Drive the development of reusable and scalable migration approaches, reducing unnecessary bespoke work and improving the efficiency, consistency and maintainability of migrations. Ensuring that migration playbooks are consistently followed to give the best outcomes for PlotBox and its customers., • Lead and develop the Data Migration Team, providing clear expectations, coaching and support to enable them to take increasing ownership of day‑to‑day delivery, team performance and people leadership., • Hold overall accountability for the performance and effectiveness of the Data Migration team, working through the Team Leads to build a high‑performing, accountable and continuously improving team., • Represent Data Migration across the wider business, partnering effectively with Sales, Customer Success, Finance, Operations and senior leadership to manage dependencies and ensure alignment on priorities and customer commitments., • Provide clear and credible delivery commitments to stakeholders, proactively communicating risks, changes and potential delays and ensuring there are no surprises around customer delivery., • Proven experience leading a technical team, with overall accountability for performance, delivery and the effectiveness of the wider function., • Strong and demonstrable people leadership capability, with experience setting clear expectations, creating accountability and addressing performance issues early, constructively and decisively., • Experience improving data migration, data engineering or comparable technical delivery, including moving from bespoke, customer‑specific approaches towards reusable, scalable or productised tooling., • Experience establishing and using meaningful delivery and quality metrics to create transparency, identify bottlenecks and hold teams accountable for measurable outcomes., • Strong commercial awareness and an understanding of how technical delivery commitments affect customers, revenue and wider business performance., • Demonstrable experience leading change within a technical environment, including challenging established ways of working and successfully managing resistance to change., • Experience leading a data migration, conversion or data engineering function of a similar size and structure., • Experience migrating regulated, statutory, sensitive or long‑lived data where accuracy and integrity are critical., • Experience within SaaS, local government, deathcare or another records‑intensive/customer implementation environment., • Strong hands‑on SQL capability, with experience working across relational databases. Microsoft SQL Server and/or MySQL experience would be advantageous., • Practical Python experience within a data engineering, migration or ETL environment, with sufficient technical depth to review, challenge and contribute to migration code. PlotBox is a global technology business transforming the way deathcare organisations manage their operations and serve their communities. Our technology supports organisations responsible for some of society’s most important and long‑lived records, which means the quality, integrity and successful migration of customer data really matters. This role offers the opportunity to take ownership of an established technical function at an important stage of its development. You’ll have the scope to shape how the team operates, develop its people, improve its technology and create a migration capability that can scale with the business. If you’re a technical leader who enjoys building high‑performing teams, creating accountability and turning complex delivery into something predictable and scalable, we’d love to hear from you. #J-18808-Ljbffr

We’re looking for a Customer Support Consultant to join our Support team and help deliver a first-class experience to PlotBox customers. This is more than simply responding to tickets. You’ll take ownership of customer issues, investigate what’s happening, work through potential solutions and make sure our customers feel supported and informed from initial contact through to resolution. You’ll become a trusted product expert, combining technical problem-solving with excellent customer communication. You’ll also work closely with our Product and Development teams when issues need deeper investigation or escalation. As we continue to evolve how we deliver support, you’ll also work alongside AI-powered tools that help with initial ticket triage — using your judgement and product knowledge to validate their outputs and ensure customers receive the right response. • Manage customer support tickets received through in-app messaging, email and telephone, taking ownership through to resolution or appropriate escalation., • Review AI-generated initial ticket triage to verify the accuracy of categorisation, priority and routing, applying appropriate judgement before progressing the ticket and responding to the customer., • Investigate and diagnose application issues, distinguishing between user/configuration issues, product defects, data issues and other support requirements., • Resolve customer queries using product knowledge, established support processes and available knowledge resources., • Communicate with customers by phone or video call where issues are complex or would benefit from direct discussion., • Create clear, detailed technical escalation tickets, including reproduction steps, customer impact, supporting evidence and troubleshooting already completed., • Prioritise tickets appropriately based on severity, customer impact and agreed support/service levels., • Maintain ownership of escalated customer issues, working with Development/Product/other technical teams and keeping the customer informed through to resolution., • Provide timely, clear and empathetic updates to customers, particularly during prolonged or high-impact incidents., • Identify and document customer feedback and potential product improvements, submitting appropriate feature requests for Product review., • Maintain accurate customer and ticket records, ensuring troubleshooting steps, decisions and outcomes are clearly documented., • Contribute to and maintain internal knowledge articles, troubleshooting guides and reusable customer guidance., • Identify recurring issues, ticket trends and opportunities to improve the support experience or reduce repeat contacts., • Support the management of major/customer-impacting incidents in line with PlotBox escalation procedures., • Share product knowledge and learning across the Support team and contribute to continuous improvement of support processes., • Use AI and other support tools appropriately to improve efficiency while applying human judgement to validate outputs and ensure the quality and accuracy of customer responses., • Experience providing customer-facing technical, application, software or SaaS support., • Experience investigating customer issues and taking ownership through to resolution or escalation., • A strong customer focus, with the patience, empathy and professionalism to support customers when they’re frustrated or dealing with business-critical issues., • Good judgement and the ability to prioritise competing issues based on urgency and customer impact., • Strong problem-solving skills and a logical approach to investigating issues., • The ability to learn complex software and develop strong product knowledge., • Clear written and verbal communication skills, with the ability to explain technical information in a way that makes sense to different audiences., • A collaborative approach and the confidence to work with technical colleagues when an issue needs to be escalated., • A willingness to provide occasional cover for US hours and/or weekends when business needs require it., • Experience supporting a SaaS or software product., • Experience using a ticketing or customer support platform., • Experience creating knowledge-base articles, troubleshooting guides or customer-support documentation. At PlotBox, our mission is to help those dealing with death and those who serve them. Our customers rely on our technology to support important, often sensitive services, so providing excellent support matters. You’ll be joining a team where customer experience, problem-solving and ownership are valued, and where you’ll have the opportunity to develop deep product knowledge and make a genuine impact on how we support our customers. If you enjoy getting to the bottom of problems, helping customers and working with technology, we’d love to hear from you. #J-18808-Ljbffr

Our Technology advisory team specialises in assisting our clients to achieve maximum value from their technology and their IT operations and enabling the optimal use of technology and IT capital for public and private sector organisations, agile SMEs and private equity investors. If you are an exper

If you're passionate about delivering project controls solutions that drive real business value, then this role is for you! Our client is looking for someone to design, configure, integrate and implement innovative project controls solutions, mostly centred around Oracle's Primavera suite ie P6 EPPM

As a Fellow, you will bridge the gap between business strategy and technology implementation, helping clients solve complex challenges through research, analysis, innovation, and technology. Fast-track your career in technology consulting through one of Capco's flagship early careers programmes. Our

Nippon Sanso MATHESON HYCO seeks a technical specialist to identify and scope technologies for hydrogen and syngas needs, and to develop commercialization plans with staged assessments and external partnerships.The role supports techno-economic analyses for decarbonization solutions and helps engage

Get notified about new Information Technology Support Engineer jobs in.

In this role you will act as a trusted advisor to customers, focusing on post-production workflows and the value of Avid’s video production solutions.Based in London, you’ll collaborate with Sales and Customer Success to qualify opportunities, deliver compelling demos, and map solutions to clien

Key requirementsProven experience leading complex technology programmes in public sector or regulated environmentsStrong understanding of GDS Service Standards, agile delivery, and public-sector governanceExperience managing del

In this role, you will own end-to-end delivery of integrated digital solutions that bring systems, platforms and suppliers together to achieve measurable business outcomes.You will work within the UK & Europe Digital Services team, coordinating demand, prioritisation and delivery across matrix t

The candidate will be working on a an SEUPB Acclimatise project, a project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB) that seeks to study plankton-climate interactions in Irish shelf sea systems.SAMS currently operates two automated plankton counters (Imagi

As a Solutions Analyst III in Payments Technology - UAT, you will provide test management and supervision for the Payments Technology LOB in a cross-business, cross-functional project-based environment and support the strategic roll out of an automated testing solution, and you will also be expected

Client-facing Enterprise Architect role shaping real solutions and leading technical teams.

QMS Engineer AQAP 2110 Experience Essential Full Time Permanent.This is a quality role for someone who knows what good looks like and isn't afraid to challenge what doesn't.Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.Working wi

Seeking a Cyber Software Vulnerability Engineer to identify technical cyber problems and vulnerabilities for a leader in National Security technology solutions.

We areCH&COa collection ofspecialist businessesandmarket leading brands.Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.We want our people to love what they do and have fun.We celebrate diversity

NET Developer with experience in web or desktop application development to join a global technology brand.

NET, C#, and Azure for a global video technology company.

Interim Financial Accountant needed for a temporary role at a technology company in Yorkshire.

Temporary Finance and Payroll Administrator role in Yeovil, offering £16-£18 per hour PAYE for a minimum of 2-3 months on-site.

Seeking an IT Support Engineer for a leading UK MSP in Cheltenham.Responsibilities include 3rd line support, system maintenance, and documentation, requiring strong knowledge of hardware, OS, virtualization, networking, M365, Active Directory, and server administration.

Seeking an Azure Cloud Engineer to design, implement, and manage Azure cloud environments.Requires expertise in Azure architecture, M365, and on-prem technologies.

If youve also worked in the following roles, wed also like to hear from you: Teacher of Design Technology, Design and Technology Teacher, Teacher of Design & Technology, DT Teacher, Teacher of DT, Product xdjnayx Design Teacher, Secondary DT Teache. Bring creativity and practical learning to life in

Senior Estimator role for a growing contractor involved in high-value mission-critical technology projects.

Manage customer contracts and IT service delivery, focusing on satisfaction and practice reviews.

Experience working as a Business Analyst in a technology or financial services environment. Ability to develop new skills and understand new technology as required. Through our people and technology, we connect clients to superior liquidity and data solutions.

Are you a Design and Technology teacher who wants pupils to leave your lessons proud of what they have made? GAC Education is recruiting a D&T Teacher for a secondary / SEN school in Liverpool. Planning and teaching Design and Technology lessons at KS3 and KS4.

Provide technical customer support to German and English speaking clients, resolving issues via calls and emails, managing tickets, and collaborating with internal teams.Mostly remote role with occasional office visits.

NET Developer, C# - Global Technology Brand - Witney, Oxfordshire (Tech stack:.