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  • Chef
    Chef
    1 day ago
    Full-time
    London

    Chef Panorama by Verdi Hotels , a distinguished 4-star spa hotel in Prague, is seeking a talented and passionate Chef to join our culinary team. Located in Prague 4 with spectacular panoramic views over the city's historic center, our hotel is committed to delivering exceptional dining experiences that showcase both authentic Czech cuisine and innovative international dishes. About the Role As a Chef at Panorama by Verdi Hotels, you will be instrumental in creating memorable culinary experiences for our guests. You will work within our professional kitchen environment, contributing to the preparation and presentation of high-quality dishes across our multiple dining venues. This is an excellent opportunity to be part of a team that values culinary excellence and innovation, working in a 4-star hotel setting that combines contemporary hospitality with Prague's rich cultural heritage. Key Responsibilities About You You are a dedicated culinary professional with a genuine passion for food preparation and hospitality. You possess strong technical cooking skills, attention to detail, and the ability to work effectively in a fast-paced kitchen environment. Your communication skills and team-oriented approach make you a valuable member of any culinary brigade. You are committed to maintaining the highest standards of food safety and hygiene, and you thrive in environments that encourage learning and professional development. What We're Looking For Why Join Panorama by Verdi Hotels? At Verdi Hotels, we cultivate a culture centered on passion for hospitality and dedication to exceptional guest service. We foster the strengths of our team members and create an environment that encourages professional flourishing and constant learning. Our team thrives on the unique character of Prague, and we are committed to making our guests' visits unforgettable. You will be part of a welcoming collective that values innovation, service excellence, and the development of its people as central to our guests' experience. Join us and be part of a hotel where hospitality is not just a job—it's a passion that brings unforgettable experiences to life.

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  • Advertising & Marketing Assistant
    interview badgeInterviews today
    Advertising & Marketing Assistant
    1 day ago
    £33400–£43000 yearly
    Full-time
    London

    Marketing Associate Professional Company: L&K Canning Town No.1 Ltd Brand: ASIA FOOD HUB Location: London, United Kingdom Salary: £35,000 – £53,000 per year Job Type: Full-time, Permanent Occupation Classification: SOC 3554 – Advertising and Marketing Associate Professionals Expected Start Date: 15 November 2026 1. Company Overview L&K Canning Town No.1 Ltd is a London-based Asian food management and hospitality operations company specialising in food court management, restaurant brand development, digital marketing, merchant partnerships, and restaurant business expansion.The company operates ASIA FOOD HUB, an integrated Asian food and hospitality destination combining authentic Asian cuisine, specialty coffee, bubble tea, desserts, casual dining, and lifestyle experiences.ASIA FOOD HUB brings together Chinese cuisine, Southeast Asian specialties, and other Asian food concepts under a unified operational and marketing platform.Through centralised management, brand promotion, digital ordering systems, and partnerships with online food delivery platforms, the company aims to provide customers with diverse Asian dining experiences while supporting participating food businesses with marketing, operational coordination, and commercial development.Our key business activities include: • Food court brand management and marketing operations, • Asian and Southeast Asian food market development, • Restaurant merchant partnerships and commercial promotion, • Social media marketing and digital brand development, • Food delivery platform marketing and online sales growth, • Membership programmes, customer engagement, and loyalty marketing, • Restaurant chain development and market expansion, • Multilingual marketing and international brand communications As our business continues to develop, we are seeking a motivated and multilingual Marketing Associate Professional to support our marketing activities, brand development, consumer engagement, and business growth. 2. Key Responsibilities Brand Marketing and Promotion • Assist in planning, coordinating, and implementing marketing strategies for ASIA FOOD HUB., • Develop online and offline promotional campaigns to increase brand awareness and customer engagement., • Support marketing activities for Asian cuisine, coffee, bubble tea, desserts, and food-related events., • Coordinate marketing initiatives in line with the company’s commercial objectives. Social Media and Digital Marketing • Manage and support marketing activities across TikTok, Instagram, Facebook, X, Xiaohongshu, and other relevant platforms., • Assist with Google Maps and Google Business Profile marketing and brand visibility., • Plan and coordinate promotional content, advertising materials, photography, and short-form videos., • Monitor digital marketing performance and recommend improvements to campaign effectiveness. Food Delivery Platform Marketing • Participate in promotional campaigns on Deliveroo, Uber Eats, HungryPanda, and other delivery platforms., • Assist in developing product promotions, customer acquisition campaigns, and online sales strategies., • Analyse online ordering trends, customer feedback, and campaign performance., • Work closely with operations teams to improve brand visibility and online sales conversion. Market Research and Consumer Analysis • Conduct research into the UK restaurant market and Asian food consumption trends., • Analyse the preferences of local UK consumers, Chinese-speaking communities, and other Asian consumer groups., • Monitor competitor pricing, marketing campaigns, and market positioning., • Prepare marketing analysis reports and provide recommendations to management. Merchant Partnerships and Business Development • Support joint marketing campaigns with food merchants operating within ASIA FOOD HUB., • Assist with restaurant brand partnerships, merchant acquisition marketing, and commercial promotional activities., • Participate in the marketing of new restaurant concepts, business projects, and chain expansion initiatives., • Coordinate marketing activities between participating merchants and internal operations teams. Multilingual Brand Communication • Support marketing communications in English, Mandarin Chinese, and Cantonese., • Assist in preparing and reviewing multilingual promotional materials., • Communicate with UK-based and Asian restaurant business partners., • Adapt marketing campaigns and promotional content for different consumer groups and cultural audiences. 3. Qualifications and Requirements Education • A Bachelor’s Degree in Marketing, Business Administration, Management, Communications, or a related discipline., • A Master’s Degree or PhD is not required. Essential Requirements • Previous study, graduation, or professional work experience in the United Kingdom., • Good understanding of the UK consumer market and Asian food culture., • Familiarity with Chinese and Southeast Asian cuisine and consumer preferences., • Knowledge of social media marketing, digital advertising, and short-form video promotion., • Strong marketing planning, analytical, and organisational skills., • Excellent communication, teamwork, and project coordination abilities., • Ability to work independently, manage priorities, and meet deadlines., • Strong sense of responsibility, creativity, and problem-solving ability. Preferred Experience • Previous marketing experience in the restaurant, hospitality, retail, or chain business sectors., • Experience with restaurant brand promotion or food delivery platform marketing in the UK., • Familiarity with Canva, Photoshop, or other basic design and video editing tools., • Experience in membership marketing, promotional events, or commercial partnerships. 4. Language Requirements — Mandatory Applicants must be able to communicate fluently in all three languages: • English – Fluent, • Mandarin Chinese – Fluent, • Cantonese – Fluent These language requirements are essential to the role due to the company’s multilingual marketing activities, communications with restaurant merchants and business partners, and engagement with UK, Chinese-speaking, and Cantonese-speaking consumer markets.Applicants should be confident in using all three languages in a professional working environment. 5. Work Location Primary Workplace – ASIA FOOD HUB 110 Silvertown WayLondon, EnglandE16 1EAUnited Kingdom Head Office L&K Canning Town No.1 Ltd110 Silvertown Way2nd Floor OfficeLondon, EnglandE16 1EAUnited KingdomThe role is primarily based in London. Occasional travel to other partner restaurant locations within London may be required for marketing activities, business coordination, and market research. 6. Salary and Career Development Annual Salary: £35,000 – £53,000 The final salary will depend on the candidate’s qualifications, relevant experience, language proficiency, and suitability for the role. What We Offer • Full-time, permanent employment., • Competitive salary and professional development opportunities., • Experience in Asian restaurant brand and food court management., • Involvement in brand marketing, membership programmes, and consumer engagement initiatives., • Opportunities to participate in restaurant chain development and business expansion projects., • Career progression opportunities within marketing and business management., • A collaborative, multicultural, and dynamic working environment. 7. How to Apply Interested candidates should submit the following: 1. An updated English CV / Resume., 2. Details of Bachelor’s Degree qualifications., 3. Relevant marketing portfolio or previous project experience, if available., 4. Confirmation of proficiency in English, Mandarin Chinese, and Cantonese., 5. Earliest available start date. Application Email Subject: Marketing Associate Professional – Job Application L&K Canning Town No.1 Ltd ASIA FOOD HUB London, United KingdomL&K Canning Town No.1 Ltd is committed to equal employment opportunities and welcomes applications from suitably qualified candidates.

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  • Office Administrator
    Office Administrator
    1 day ago
    £26000–£27000 yearly
    Full-time
    London

    Job Description: Office Administrator Company: London Language Club Location: Office-based, near Canary Wharf, London Job Type: Full-time, permanent Starting Salary: £26,000 per annum About London Language Club London Language Club works with students and universities, providing support and coordination to help students access language learning opportunities. We are looking for an organised, reliable and enthusiastic Office Administrator to join our team at our office near Canary Wharf.This is an excellent opportunity for someone looking to develop their administrative and organisational skills in a friendly, professional environment. Full training will be provided, so a positive attitude, willingness to learn and good communication skills are more important than previous experience. Key Responsibilities • Student Support: Communicate with students by email and telephone, respond to enquiries and provide general administrative support., • University Liaison: Communicate with university representatives and assist with day-to-day coordination and follow-ups., • Database Management: Maintain, update and organise student records, university contacts and internal databases, ensuring information is accurate and up to date., • Office Administration: Handle emails, organise documents, maintain digital records and support the smooth running of daily office operations., • Record Keeping: Monitor student information, track applications and update relevant records and spreadsheets., • Communication and Coordination: Follow up on outstanding enquiries, share updates with colleagues and ensure tasks are completed on time., • General Support: Assist the team with administrative tasks and other duties as required. Requirements We are looking for someone who: • Has excellent written and verbal communication skills., • Is organised, detail-oriented and able to manage multiple tasks., • Has a good working knowledge of computers, email and Microsoft Office, particularly Word and Excel., • Is confident communicating with students, universities and colleagues., • Has a responsible attitude towards handling confidential information., • Is proactive, dependable and willing to learn new systems and processes., • Can work effectively both independently and as part of a team. Previous office administration experience is an advantage but is not essential, as full training will be provided. What We Offer • Starting salary of £26,000 per annum., • Full-time, office-based position near Canary Wharf, London., • Comprehensive training and ongoing support., • The opportunity to develop valuable administrative, communication and database management skills., • A friendly and supportive working environment., • Opportunities to gain experience working with students and universities. How to Apply If you are organised, motivated and looking to build your career in office administration, we would love to hear from you.Please send your CV and a brief introduction explaining why you would be suitable for the role at London Language Club. Join London Language Club and become part of a team supporting students and university partnerships.

    No experience
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  • Lettings Negotiator, Canary Wharf (E14)
    Lettings Negotiator, Canary Wharf (E14)
    3 days ago
    £35000–£45000 yearly
    Full-time
    London

    About us Residential Links Estate Agents is an independent, well-established agency in East London, known for our personal approach and strong local market expertise. We deliver a professional, efficient and results-driven lettings service to landlords and tenants alike. Following continued growth, we're looking for an experienced and motivated Lettings Negotiator to join our team. If you're confident managing the full lettings process, generating new business and delivering excellent customer service, this is a great opportunity to take the next step in your career. The role You'll play a key part in driving our lettings business forward, managing properties from instruction through to successful move-in. Key responsibilities • Managing the lettings process from appraisal to move-in, including negotiating offers and securing tenancies, • Building and maintaining strong relationships with landlords and tenants, delivering consistently high standards of service, • Arranging and conducting viewings, presenting properties professionally and maximising letting potential, • Supporting income growth by proactively engaging with applicants and landlords, • Keeping up to date with the East London rental market, including values and current trends, • Ensuring all lettings activity complies with current legislation and our internal procedures, • Supporting junior colleagues where needed and contributing to team performance and targets About you • At least 1 year of lettings experience (essential), • A proven track record of meeting targets and progressing deals, • Excellent communication and negotiation skills, • Motivated and results-driven, with the ambition to progress into management, • Highly organised, with the ability to manage multiple instructions and deadlines, • Full UK driving licence (essential) What we offer • Basic salary of £20,000 plus commission (OTE £45,000+), • Clear career progression to Senior Lettings Negotiator, Assistant Lettings Manager and Lettings Manager, • A supportive, professional team environment, • Ongoing training and development in negotiation, compliance and market knowledge Job details • Job type: Full-time, • Location: Canary Wharf, E14 9XL, • Education: GCSE or equivalent (preferred), • Language: English (required), • Licence: Full UK driving licence (required) How to apply If you're an experienced lettings professional looking to join a growing independent agency, we'd love to hear from you. Apply today.

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  • CHARTERED MECHANICAL DESIGN ENGINEER
    CHARTERED MECHANICAL DESIGN ENGINEER
    12 days ago
    £75000–£85000 yearly
    Full-time
    London

    CHARTERED MECHANICAL ENGINEER Riyadh, Saudi Arabia Up to £85,000 NET + Luxury Accommodation + Full Relocation Package ITAS is supporting the appointment of an experienced Chartered Mechanical Engineer to join the Engineering & Assurance function of a major long-term government defence construction programme. This is a senior, HQ-based technical position focused on Mechanical Building Services design assurance, contractor design review and engineering compliance across major facilities and infrastructure projects. Location: Riyadh, Saudi Arabia THE ROLE The successful candidate will provide specialist mechanical engineering assurance throughout the detailed design and delivery process. This is not a traditional full-time site supervision role. The position is primarily based at programme headquarters in Riyadh and will involve reviewing and challenging contractor design output, resolving technical issues and ensuring that mechanical systems comply with project requirements, specifications and recognised engineering standards. KEY RESPONSIBILITIES • Review mechanical construction drawings, design calculations, shop drawings and technical documentation., • Review and assess material submittals, Requests for Information (RFIs) and contractor technical proposals., • Carry out mechanical design assurance and verify compliance with approved design intent, project specifications and applicable codes and standards., • Review HVAC, plumbing, fire protection and associated Mechanical Building Services systems., • Identify technical risks, design inconsistencies and areas of non-compliance., • Provide clear technical recommendations and support engineering decision-making., • Monitor contractor detailed design progress and support the resolution of technical issues affecting programme delivery., • Prepare technical queries, engineering assurance reports, observation notes and support the resolution of non-conformances., • Coordinate with Electrical, Civil/Structural, Architectural and other engineering disciplines., • Work closely with engineering leadership, contractors, consultants, suppliers and programme stakeholders. ABOUT YOU We are looking for a technically strong Chartered Mechanical Engineer with a background in Mechanical Building Services, MEP design, design review or technical assurance. Essential requirements include: • Degree in Mechanical Engineering or a closely related discipline., • Chartered Engineer status – CEng., • Strong Mechanical Building Services / MEP engineering experience., • Strong HVAC design and technical review capability., • Experience in design assurance, design review, technical assurance or design management., • Experience reviewing calculations, drawings, shop drawings, material submittals and RFIs., • Good working knowledge of relevant standards and guidance, including CIBSE, ASHRAE, NFPA and British Standards., • Minimum five years of relevant professional mechanical engineering experience., • Strong written and verbal communication skills., • Ability to operate confidently within multidisciplinary engineering and contractor environments. Previous experience in Saudi Arabia or elsewhere in the GCC would be advantageous, but is not essential. THE PACKAGE The programme offers a highly attractive tax-free package designed to support full relocation to Saudi Arabia: • Highly competitive salary/package – up to £85,000 NET per annum, • Luxury accommodation provided completely free of charge – approximate value £4,000 per month, • Full Saudi visa sponsorship, • Relocation flight to Riyadh, • Travel allowance, • Platinum-level private healthcare insurance, • Additional Saudi-based benefits and allowances This represents an opportunity to combine a senior technical position on a major long-term programme with a highly competitive tax-free international package. RELOCATION The position is based in Riyadh and requires full relocation to Saudi Arabia. Full mobilisation and relocation support will be provided to the successful candidate. SECURITY & PROGRAMME ELIGIBILITY Due to the nature of the programme, the appointment is subject to programme-specific security clearance and eligibility requirements. Further details will be discussed with suitable candidates during the selection process. APPLICATION Please apply through LinkedIn with an up-to-date CV. Suitable candidates will be contacted directly by ITAS for an initial confidential discussion regarding the position, programme, package and relocation arrangements.

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  • Operations Assistant
    Operations Assistant
    1 month ago
    Full-time
    London

    About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.

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  • Digital Marketing Manager
    Digital Marketing Manager
    1 month ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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  • Area Manager
    Area Manager
    1 month ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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