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\n Oracle HCM Support Analyst\n \n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. \n What youll do: \n \n • First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system.\n, • Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions.\n, • Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates.\n, • Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order.\n, • Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption.\n, • Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves.\n, • Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company.\n, • Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules).\n, • Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion.\n, • Creating reports in Oracle HCM\n, • Experience in a similar role providing 1st line support on issues relating to systems\n, • Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level.\n, • Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions.\n

\n Oracle HCM Support Analyst\n \n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. \n What youll do: \n \n • First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system.\n, • Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions.\n, • Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates.\n, • Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order.\n, • Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption.\n, • Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves.\n, • Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company.\n, • Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules).\n, • Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion.\n, • Creating reports in Oracle HCM\n, • Experience in a similar role providing 1st line support on issues relating to systems\n, • Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level.\n, • Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions.\n

\n Oracle HCM Support Analyst\n \n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. \n What youll do: \n \n • First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system.\n, • Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions.\n, • Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates.\n, • Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order.\n, • Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption.\n, • Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves.\n, • Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company.\n, • Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules).\n, • Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion.\n, • Creating reports in Oracle HCM\n, • Experience in a similar role providing 1st line support on issues relating to systems\n, • Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level.\n, • Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions.\n

\n Oracle HCM Support Analyst\n \n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. \n What youll do: \n \n • First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system.\n, • Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions.\n, • Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates.\n, • Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order.\n, • Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption.\n, • Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves.\n, • Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company.\n, • Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules).\n, • Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion.\n, • Creating reports in Oracle HCM\n, • Experience in a similar role providing 1st line support on issues relating to systems\n, • Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level.\n, • Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions.\n

Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: • Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience., • Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions., • Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively., • Create, maintain, and deliver training materia...

Salary of £28,000 - £30,000 per annum- 25 days’ annual leave, increasing with service- Flexible and Hybrid working arrangements- Defined contributory pension scheme or pension auto-enrolment scheme- Professional development and career growth opportunities- Collaborative and friendly work environ

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IT Support – Global Professional Services Firm – City of London \n We are working with an international professional services firm, adding to their City of London onsite IT support team. It is essential that in addition to being able to evidence some IT support experience in a largescale

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Job Title: 2nd Line Support Job Type: Permanent Start: ASAP In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations H

Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid l

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-pe

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Familiarity with network protocols (TCP/IP, DNS, DHCP). Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Experience with Active Directory administration.

Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid l

Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Familiarity with network protocols (TCP/IP, DNS, DHCP). They support various operating systems like Windows and MacOS, as

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Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. As an IT Helpdesk Technician, you will provide technical support to staff within our Head Office and re

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi‑lingual team within their modern service office in Peterborough. Opportunity to progress within a growing IT team. Supporting the team with general IT tasks and contributing to ongoing proc

Job Title: IT Helpdesk Analyst. IT teams or external providers; actively. IT operations, including the administration of key systems and the management of third-party supplier contracts.

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Supporting with daily routines, personal care, and community activities. We’re currently looking for lively and compassionate Support Workers to join our team at Beech and Willow House, a vibrant supported living service for adults aged 20–45 with learning disabilities, autism, a

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