Up to £45,000 (doe) Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team Leader with a strong technical background and 2-3 years of ...
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service ... Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the ...
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation ... Incident Management: * Receive and respond to incoming calls, emails, and tickets from end-users ...
Service Desk Analyst (French Speaking) Job Description Experience: * Minimum 2 to 3 years of ... the incident management system with all the relevant information relating to an incident
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Service Desk Analyst Are you a talented IT professional looking for a thrilling opportunity to ... Your responsibilities will include incident management, problem resolution, knowledge management ...
IT Support Team Leader Law Firm - Birmingham Are you a Senior IT Analyst or IT Service Desk Team ... managing a team as well as providing hands on technical support. Working in a progressive and ...
Service Desk Analyst ***PLEASE ONLY APPLY IF YOU LIVE WITHIN COMMUTABLE DISTANCE OF SOLIHULL ... IT Security Policies and procedures are adhered to and bringing breaches to Management when ...
IT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite ... Lead a service desk function consisting of highly skilled individuals who have recently experienced ...
Manage, schedule and optimize the teams workload taking into account service desk tickets and planned IT Projects to ensure the team delivers excellent levels of service to the business and can also ...
Service Desk · Maintain high performing service support function including IT Service Desk ... Security · Work alongside the IT Operations Manager General · Attend and contribute to various ...
IT Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Birmingham - Hybrid - £45,000 Applause IT are looking for an IT Support Engineer to join a service desk team ...
Service Desk and technical support is provided by an IT Managed service provider. In your role you will monitor the queues for your region and ensure that expectations are being met or managed. You ...
Delivering service excellence to clients, candidates, and colleagues always * IT infrastructure ... Quality support around you, team, and management Do you have questions? We are keen to tell you ...
... through Managed IT, Cloud, Comms and Security solutions. Overview: We are looking to recruit an ... You will be responsible for delivering 2nd Line Support as part of the service desk, taking ...
... with a growing IT Managed Service provider based in Birmingham that is looking to grow their ... remotely and help desk support. This is a great opportunity for someone who is looking for an ...
Head of IT Service Management - UK-Wide Head of IT Service Management with experience in leading IT Service Management operations, service architecture and building out mid to large IT service ...
... T Manager & Senior IT Technician to deliver exceptional IT support and customer service at the ... in weekly service desk reviews. You'll communicate effectively with staff until incidents or ...
Responding within agreed time limits to call-outs and managing multiple open cases at one time ... If you've worked as an IT Support Technician, IT Helpdesk Assistant, IT Service Desk Assistant, IT ...
Right now, we're looking for an IT Service Manager to join our Digital Technology & Change team. For this role you will ensure multi-sourced partners and group provided services deliver I&C business ...
IT Service ManagerThis is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of ...
Lead IT Security Manager We are recruiting for a Lead IT Security Manager on a permanent basis. The ... Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £40,000-50 ... Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 ...