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Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Training opportunities set out with a clear training structure. They're all about fostering a su

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

A leading financial information and technology company seeks an IT Service Desk Analyst in London. The role involves delivering 1st line support across various devices and ensuring employee productivity by managing technical service requests. Fantastic opportunity to work in a fast-paced environment

Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer s

We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring statu

We are a ‘digital‑first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months of paid family leave regardless of gender. We offer a full suite of benefits, including attractive salaries, stock

A leading fashion retailer is looking for an IT Service Desk Engineer to provide 1st and 2nd line support across various operations, including HQ, stores, and eCommerce. The ideal candidate should have experience in L1/L2 support, familiarity with retail systems, and strong troubleshooting skills. R

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. Monitor and analyse computer system performance a

Responsible for call answering on the IT Service Desk, monitoring the IT Service Desk email inboxes, recording all Incidents and Requests with the appropriate information, prioritisation and classification, and updating incident data. The IT Service Desk Analyst is responsible for responding to inci

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries. This position is perfect f

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Team Leader and the Service Desk Specialists. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the

IT Service Desk / Desktop Support / Technical Support. Ability to work onsite and provide hands-on support. Follow IT security policies and best practices.

The organization is committed to equality and diversity in its hiring practices. A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. The ideal candidate will have relevant experience in IT support and ITIL certification.

Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all a

This role involves supporting Service Desk Analysts with IT hardware configuration, inventory management, and user documentation. The position is full-time, on-site, and covers maternity leave for 6-9 months, offering a pay rate of £17. A recruitment agency is seeking a vibrant Service Desk Adminis

Candidates should have at least 2 years of IT support experience, familiarity with Microsoft tools, and strong problem-solving skills. A leading company in the aviation industry is seeking a Service Desk Analyst for a 6 month contract in Greater London. This position focuses on providing expert solu

A leading law firm in Greater London seeks a Service Desk Analyst to provide operational support for technology systems. Responsibilities include diagnosing technical issues, managing user accounts, and ensuring excellent customer service. The firm values diversity and inclusivity, offering a collab

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery. A leading software company is looking for an experienced IT Engineer in the United Kingdom to provide prima

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. First Line level IT su

An innovative technology firm in Greater London is seeking a Service Desk Analyst to provide vital technical support for various systems. Strong communication and customer service skills are essential. This role involves managing user accounts, diagnosing issues, and delivering excellent service in

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

A leading IT services consultancy in Greater London is seeking a Service Desk Agent to provide first line support and manage incident responses effectively. The ideal candidate will possess strong ITIL knowledge, experience in Microsoft Azure, and have excellent communication skills.

Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave. You will work collaboratively within the team to deliver a high-quality IT function. We are committed to having a positive impact on the clients and the communities we serve.

The ideal candidate is well organized and has a positive attitude, with a strong inclination towards customer service. In this hybrid role, you will respond to various client technical issues, manage user accounts within Office365 and Azure, and utilize service desk tools. A leading IT solutions pro

A leading technology research firm in London is seeking a Service Desk Technician Level 1 to ensure proper computer operation for end users. The ideal candidate has 1-3 years of experience in a service desk role and a college diploma in a related field.

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support. The ideal candidate has over 4 years of IT support experience and a strong command of Windows and Mac systems. This is an opportunity to grow in a tech

The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. You will possess excellent st

A market-leading financial services company in the UK is seeking an IT Service Desk Analyst to provide 1st and 2nd line IT support. The ideal candidate will have strong customer service skills, experience with relevant IT tools, and an ITIL Foundation qualification. Join a supportive workplace that

You will be fully backed by the wider IT service desk and technology team. Working knowledge of M365, Windows, Intune, Active Directory, remote support tools and ITSM systems such as ServiceNow. Strong problem-solving skills with the ability to learn new technologies.

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

A higher education institution in Greater London is looking for a Service Desk Analyst to provide high-quality IT support for students, staff, and visitors. The successful candidate will engage with both face-to-face and digital support channels, ensuring the effective resolution of IT incidents and

Benefits include extensive holiday, learning and development opportunities, and a supportive environment committed to personal growth. The role offers flexibility, with a hybrid working model. Ideal candidates will have experience in Service Desk solutions and excellent communication skills.

A leading IT services company in Greater London seeks a dynamic Technical Service Desk Manager to lead 1st‑3rd line support teams. You will oversee daily operations and ensure exceptional IT service delivery while driving ITIL best practices. This role offers a competitive salary and attractive be

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A global investment organisation seeks a Service Desk Analyst to provide first- and second-line support across multiple regions. This role involves handling technical issues, owning incidents from diagnosis to resolution, and contributing to project documentation and IT service improvements. Ideal c

Candidates should have proven experience in service-led environments, strong troubleshooting skills, and familiarity with ITSM systems. A leading football club in England is looking for a 2nd Line Service Desk Engineer to provide advanced technical support within their Technology Department. This po

A digital product company in Greater London is seeking an IT Support professional to enhance team productivity. This role fosters a collaborative workplace and offers numerous employee benefits, including unlimited leave and opportunities for personal development. You will provide first-line IT supp

A leading IT services provider in the UK is seeking a Security Cleared First Line Analyst to join their Service Desk Support team on-site in Derby. This is a great opportunity to grow within a dynamic IT environment. Candidates should have experience in First/Second Line Support, excellent troublesh