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Experience in a service desk, help desk, or IT support environment. You’ll spend three days each week on‑site with the team, with the remaining time working remotely. Comfortable working with Microsoft Office applications and familiar with common IT tools and environments.

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Incident resolution may involve desk-sid

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. They are looking for someone who is reliable, has a great attitude and a passion for IT.

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. The ideal candidate should have proven IT support experience and strong knowledge of IT systems. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware a

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham. This role involves supporting and maintaining IT infrastructure, working on new systems, and conducting security activities. The position offers a full-time contract with a competitive salary in an engaging work enviro

Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Experience providing 1st and 2nd line IT Service Desk support in a professional environment.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. You will deliver helpdesk support, a

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

You will manage IT support tickets and assist with a range of technologies, ensuring high customer service levels. Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. A professional body in healthcare seeks a Service Desk Support Co

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Competitive salary and remote working options are

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Enjoy a dynamic work environment with opportunities for skill development and the ability to contribute to excellent customer experiences. A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end user

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist. You will communicate w

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull!. As the IT Service Desk Analyst you will be responsible for:. Proven experience as an IT Help Desk Technician, or entry / graduate level candidates with a relevant background.

The position requires onsite work at the London office, offering a professional and collaborative environment with competitive benefits. The role focuses on managing IT incidents, providing exceptional technical support, and facilitating internal and external events with AV technology. Candidates sh

To act as ambassadors for the Information Services department communicating effectively and clearly; in a polite and courteous manner, providing an excellent ‘front of house’ function for the department, always dealing with sensitive or confidential information appropriately. Act in an advisory

Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and m

You will deliver high-quality customer and technical support, maintain IT documentation, and collaborate with global IT teams. A leading reproductive health organization based in London seeks an IT Support professional for a full-time role on a 12-month fixed-term contract.

Join a dedicated law enforcement organization committed to protecting people and keeping communities safe by preventing crime, responding to incidents, investigating offences, engaging with local residents, and working collaboratively with partners to build trust, reduce harm, and ensure fairness an

A diverse business community in Greater London is seeking a motivated Service Desk Analyst to provide IT support as the first point of contact. This position offers robust growth opportunities within a team-oriented environment. Candidates should have 1-2 years of experience, strong customer service

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. As an IT Support Engineer / 1st Line Technical Supp

A forward-thinking IT services provider is seeking a University Placement Year - Service Desk Analyst starting Summer 2026. This role will immerse you in a dynamic service desk environment where you'll support IT operations and contribute to customer satisfaction. You'll gain valuable skills that ca

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team. Competitive salary offered at £25,000 annually, with additional benefits including a holiday allowance and company pension. This entry-level position involves providing O365 suppor

Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service

The IT Service Desk Engineer provides 1st and 2nd support across our fashion retail operations covering HQ, stores, eCommerce, and distribution centers. Assist with store openings/moves/upgrades, cabling basics, hardware swaps, and on‑site vendor coordination. However, if we think that your skills

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

A technology firm in the United Kingdom is seeking an IT Client Service Desk Analyst to provide exceptional support to clients. The successful candidate will act as the first point of contact for client IT support, log and resolve incidents in ServiceNow, and offer guidance on technical issues. Stro

The role requires solid IT support experience, excellent communication skills, and the ability to work effectively within a team. A global telecommunications association in London is seeking a Service Desk Analyst. You will deliver first-line support using ServiceNow and handle IT issues for interna

This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. A leading recruitment firm seeks an experienced Desktop Support Engin

A financial services firm in Greater London is seeking a Junior Service Desk Analyst to provide first-line technical support. Ideal candidates will have foundational IT knowledge and possess strong communication skills, with a desire to learn and develop their technical expertise in a fast-paced env

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

A managed services provider in the UK seeks an IT Service Desk professional. Responsibilities include performing backup checks, monitoring alerts, and maintaining customer interactions. The role requires a focus on customer service and the ability to work under pressure.

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. We are seeking a Junior IT Service Desk Trainee to join our London office. The Wren Insurance Association Limited (Wren), an insurance mutual that p

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

A well-respected educational institution in Cambridgeshire seeks a Service Desk Engineer to join their supportive IT team. The role involves providing high-quality IT support across multiple sites, acting as the first point of contact for technical issues. The institution offers a modern IT environm

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth. The work is predominantly onsite, with potential for remote flexibility depending on workload. A full UK driving licence is mandatory, and experience with

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

Ability to troubleshoot and provide Tier 1 support for market‑leading laptops, mobile device platforms, and their peripherals; basic support of wired and Wi‑Fi networks; strong problem‑solving and communication skills that support working with people of different cultural backgrounds, languag

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A leading asset management firm in London seeks a Service Desk Analyst for a 12-month contract. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. Your role involves managing incident tickets, providing appli