Service Desk Analyst
19 days ago
Rushden
Overview Ref: 111417 Service Desk Analyst / IT Support / Windows / On-site Role Responsibilities Responsibilities will include: • Resolve high-priority and complex support cases., • Resolve Level 1 and Level 2 incidents and service requests independently., • Classify, prioritise, and triage support tickets. Essential skills will include: Previous experience supporting hardware systems and Windows operating systems • Technical troubleshooting - hardware, software, network & security, • Proficiency in the latest Microsoft technologies, • Strong troubleshooting abilities with Microsoft Office and Windows desktops Apply by contacting Ciaran Ahern, or Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process ...