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We are looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across the business, providing support via phone, email, and our ticketing system, as well as delivering on site assistance to our Foxtons front offices. You will play a key part in ensuring our staff have the tools, systems, and hardware they need to work effectively, while contributing to the smooth running of our IT operations. Key Responsibilities: Provide timely resolutions to user issues via phone, email, and our ticketing system, along with on site support for Foxtons branches. Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage a...

Senior Network Engineer Permanent Salary: £65,000 - £75,000 (+ bonus) Location: Worcester We are looking to recruit a Senior Network Engineer for a leading technology consultancy. My client have a fantastic reputation in the market for combining deep technical expertise with outstanding customer service, the business specialises in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting customers with innovative and secure IT solutions. The Role This is a hands-on technical leadership role, balancing operational oversight with direct involvement in solving complex network issues. You will act as a senior escalation point for the team, manage high-priority incidents, and ensure service levels are consistently met, all while maintaining excellent customer relationships. You will lead by example, mentoring and guiding the team while remaining actively involved in day-to-day technical activities. This is an excellent opportunity for a technically skilled network professional to step into a leadership position without losing hands-on engagement. Key Responsibilities • Lead and support the Service Desk team in day-to-day network and technical operations., • Act as first point of escalation for complex technical issues, including Major Incidents and Priority 1 tickets., • Oversee ticket resolution, monitoring alerts, and ensur...

We are looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across the business, providing support via phone, email, and our ticketing system, as well as delivering on site assistance to our Foxtons front offices. You will play a key part in ensuring our staff have the tools, systems, and hardware they need to work effectively, while contributing to the smooth running of our IT operations. Key Responsibilities: Provide timely resolutions to user issues via phone, email, and our ticketing system, along with on site support for Foxtons branches. Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage and admi...

We are looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across the business, providing support via phone, email, and our ticketing system, as well as delivering on site assistance to our Foxtons front offices. You will play a key part in ensuring our staff have the tools, systems, and hardware they need to work effectively, while contributing to the smooth running of our IT operations. Key Responsibilities: Provide timely resolutions to user issues via phone, email, and our ticketing system, along with on site support for Foxtons branches. Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage a...

We are looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on‑site assistance to our branches. Deliver a high standard of professional customer service both remotely and face to face. Diagnose, triage, an

Applicants should possess strong skills in Windows and Active Directory, along with excellent communication abilities. The position offers a salary of £30,000 per annum, a company car, and additional IT equipment. This role requires providing tech support via phone, email, and in-person at various

A leading technology firm in Worcester is offering an exciting IT Apprentice position for individuals starting their career in IT. This apprenticeship presents an excellent opportunity to secure a permanent position or progress to a higher-level apprenticeship. Candidates will gain practical knowled

The position offers a salary of £25,000 per annum, along with a fully taxed company car and opportunities for professional growth. A leading estate agency is seeking an enthusiastic IT Support Engineer for its Worcester office. The role involves providing customer-focused technical assistance, mana

An exciting opportunity has arisen for a customer‑focused IT Service Desk Administrator to join our IT & Systems Department. As part of a flexible and supportive team, you will play a key role in maintaining service quality, ensuring accurate ticket management, and contributing to the continu

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

Line IT Service Desk Engineers. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. Training opportunities set out with a clear training structure.

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.

Come and join the Littlefish team!We're Hiring: Service Desk Engineer (Fluent English, Portuguese and Spanish)Work location: Nottingham (Hybrid)Salary: Up to £28,500Here at Littlef. IT Service Desk Engineer Multi LingualWhen registering to this job board you will be redirected to the online applica

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

A leading tech company in Greater London is seeking a Service Desk Analyst to ensure efficient delivery of technical support across the organization. The successful candidate will engage in resolving service requests, acting as the first point of contact, and following ITIL-aligned procedures. This

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. The role encompasses both 1st and 2nd li

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This posi

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Management or

A small but busy MSP in East Sussex is seeking an IT Service Desk Engineer. The position is office-based and offers various benefits including a pension scheme and regular pay reviews. In this role, you will provide IT support to clients through telephone and remote assistance, handling diverse chal

A leading recruitment firm is seeking ambitious 1st and 2nd Line Engineers in West Midlands, UK. The company emphasizes structured development plans and funded certifications, making this an excellent opportunity for long-term career growth.

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Ideal can

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service De

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Conduct IT inductions for new

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

A client-focused IT services provider is seeking a 2nd Line IT Service Desk Engineer in Whiteley, England. Responsibilities encompass resolving incidents, managing work queues, and collaborating closely with the Service Desk Team Leader. Candidates should have experience in ITIL service desk process

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. We understand that not everyone will meet 100% of the requirements—if your current sk

A technology service provider in the UK is seeking a 2nd Line IT Service Desk Engineer to deliver excellent customer support via phone, live chat, and email. This position offers a supportive environment with opportunities for growth in a dynamic IT landscape. The role involves managing ticket resol

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Candidates must possess a deep understanding of diverse technical tools and demonstrate problem-solving capabilities. Key skills include knowledge of video conferencing technology and VDI sy

Being in regular contact with users of varying levels (in person and virtually) of IT literacy, with technical colleagues within the department, and other IT helpdesks. Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due t

This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. We are recruiting for a Service Desk Engineer to join a growing IT service

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Experience with how an ITIL service desk runs. Duties and Responsibilities of our client’s 2nd Line IT Service Desk Engineer:.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

The position offers a competitive hourly rate of £18-£20 and is ideal for candidates with a background in IT service desks. This role involves logging and prioritising IT queries, ensuring communication between various stakeholders, and maintaining service desk operations. A leading employment age

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory. A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. This role is designed for someone who thrives in fast-pace

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst - Permanent - London - £49,000 per annum.

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the