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Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role This is a senior leadership opportunity to shape the trading capability at the heart of HL's Brokerage business. As Head of Trading Services, you will lead the Dealing Desk, and own the service model, controls and performance across the full trading lifecycle. Your focus will be on ensuring clients receive fair, reliable and efficient access to financial markets across equities, ETFs, funds and other investment products. Reporting to the Brokerage Director, you will own the day-to-day performance, control and continuous improvement of Trading Services. You will work closely with Product, Technology, Operations, Risk, Compliance, Partnerships and external execution partners to strengthen client outcomes, operational resilience and the overall trading proposition. What you'll be doing • Set the Trading Services strategy and operating model, aligned to Brokerage growth, client needs, market developments, commercial priorities and the end-to-end service from order capture to fulfilment., • Lead the Dealing Desk, ensuring client orders are captured clearly, routed appropriately and fulfilled through fair, timely and accurate execution., • Maintain effective supervision, escalation and quality assurance across complex orders, large trades, periods of market volatility, trading issues and client-impacting events., • Develop high-quality services for complex and higher-value client needs, including worked orders, liquidity sourcing, price optimisation and dealer-assisted trading support., • Monitor execution quality, fill rates, order completion, pricing outcomes, order-routing performance, service standards and client-impacting issues. Oversee best execution, Consumer Duty outcomes, trading controls and conduct, working closely with Operations, Risk, Compliance and relevant Best Execution forums., • Oversee broker, market maker and execution counterparty performance, ensuring service levels, market access and liquidity arrangements support strong client outcomes., • Ensure Trading Services operates within defined control frameworks, risk appetite and operational resilience expectations, with effective incident response, root-cause analysis and remediation., • Provide business leadership and subject matter expertise for trading improvements, regulatory change, market access enhancements and order journey improvements., • Lead, develop and inspire a high-performing team of approximately 15 colleagues, creating a culture of client focus, operational excellence, commercial accountability, strong risk awareness and collaboration. About you Essential experience and capabilities • Senior leadership experience within retail brokerage, an investment platform, dealing, trading services or financial markets, with accountability for trading execution, dealing operations or client-facing trading services. Deep understanding of retail brokerage execution models, market structure, order capture, routing, execution and the operational demands of high-volume trading environments., • Strong knowledge of equities, ETFs, funds and trade execution workflows, including electronic and dealer-assisted execution, worked orders, fulfilment and exception management., • Experience leading dealing, trading operations or execution support teams, with strong supervision, control, escalation, incident management and service performance disciplines., • Strong understanding of best execution, Consumer Duty, market conduct, operational resilience and execution-related risk and control frameworks., • Experience managing brokers, market makers, liquidity providers or execution counterparties, with a focus on service performance, execution quality and client outcomes., • Ability to use trading, execution and operational management information to assess service quality, strengthen controls and support commercial and client outcome decisions., • Strong commercial awareness, leadership, stakeholder management and communication skills, with the ability to influence senior stakeholders, external partners and cross-functional teams. Desirable experience • Experience delivering trading enhancements, regulatory change or operational improvements across Product, Technology, Operations, Risk and Compliance., • Experience shaping order capture requirements and validating order fulfilment processes., • A track record of building an inclusive, high-performing and client-focused trading function. Interview process This will be a 3-stage process consisting of a screening call with the hiring manager, a competency-based interview and a presentation-based interview. Working Schedule This role is permanent, full time (37.5 hours per week) and is based in our Bristol office (BS2 0PS). You'll be based in our office at least three days a week, giving you the opportunity to collaborate closely with colleagues while benefiting from the flexibility of hybrid working. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? • Discretionary annual bonus* and annual pay review, • 25 days* holiday plus bank holidays and 1-day additional Christmas closure, • Option to purchase an additional 5 days holiday**, • Flexible working options available, including hybrid working, • Enhanced parental leave, • Pension scheme up to 11% employer contribution, • Income Protection and Life insurance (4 x salary core level of cover), • Private medical insurance*, • Health care cash plans - including optical, dental, and out patientcare, • Health screening programme, • Help@hand - confidential support including mental health counselling and remote GP, • Wellhub - unlimited access to fitness providers and wellness coach sessions, • Variety of travel to work schemes with bike storage and shower facilities, • Inhouse barista and deli serving subsidised coffee and sandwiches, • Two paid volunteering days per year, • dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. #HLI JBRP1_UKTJ

Recruitment Manager Industrial, Warehousing & Logistics HOT DESK Location: Bristol City Centre Commission: Uncapped (Current desk is generating £700-£1000 commission pm, this will be inherited) Working pattern: Monday to Friday Start: ASAP MDE Group is looking for an experienced Warehousing, Logistics or Industrial recruitment professional to take ownership of an established temporary recruitment desk in Bristol. Depending on experience, we are open to appointing at Senior Recruitment Consultant, Principal Recruitment Consultant or Recruitment Manager level. This is not a desk you will be expected to build from scratch. You will inherit existing clients, candidates, live requirements and a structured handover, with the current business already generating commission. Your focus will be on protecting and growing that existing business, winning new clients and developing the Warehousing & Logistics division further. Initially, you will have sole ownership of the Warehousing & Logistics desk, remaining hands-on across recruitment delivery, client development and personal billing. As you grow the client base, revenue and workload, you will be expected to build a team around the desk and take responsibility for leading and developing the division. This could suit an experienced Recruitment Manager who is comfortable remaining hands-on and personally billing, or a strong Principal/Senior Consultant looking for the opportunity to take the next step into leadership. Benefits include: • Uncapped commission, with the existing desk currently generating approximately £700£1,000 per month in commission, • 24 days' annual leave, rising to 28 days with length of service, • Bank holidays plus two Christmas closure days, • One celebration day, • Overseas working opportunities, • Cycle2Work scheme, • Tech Scheme, • Regular company socials and events What you'll be doing • Taking full ownership of an established Warehousing & Logistics temporary recruitment desk, • Managing and developing existing client relationships and live requirements, • Running a genuine 360 recruitment process across business development, account management, sourcing and delivery, • Maintaining a strong and responsive pool of temporary workers, • Managing worker availability, compliance, bookings, timesheets and ongoing communication, • Protecting service levels and revenue across existing accounts, • Identifying opportunities to grow current clients and win new business, • Maintaining strong personal billings and taking commercial responsibility for the desk, • Working closely with the wider MDE team to develop the Warehousing & Logistics offering What we're looking for You will need previous recruitment experience within Warehousing, Logistics or a closely related Industrial temporary market. Ideally, you will be able to demonstrate: • Experience running a busy, high-volume temporary recruitment desk, • Strong 360 recruitment experience, • Proven business development and new-client wins, • Experience growing and retaining existing accounts, • Consistent personal billing and commercial performance, • Hands-on experience managing temporary workers and day-to-day desk operations, • Confidence taking ownership of an established client base while identifying further growth opportunities, • A desire to remain client-facing, commercially responsible and personally billing, • A proactive and organised approach to running your market Why Join MDE? MDE is an established recruitment business with nearly two decades of experience across energy, engineering and industrial markets. You will have the support and infrastructure of an established recruitment business while retaining meaningful ownership of your market. Most importantly, you will be taking over a functioning desk with existing relationships and activity, while still having the freedom to grow the client base and develop the market around your own commercial success. Interested? If you are currently recruiting within Warehousing, Logistics or Industrial temporary recruitment and want to take ownership of an established desk with genuine scope to develop it further, we'd be interested in speaking with you. Apply with your CV or contact MDE Group for a confidential conversation. JBRP1_UKTJ

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Assistant What this job involves: Working on the Front of House desk, delivering exceptional workplace experience, coordinate facilities services and ensure the smooth operation of day-to-day hard and soft FM activities. This role acts as the first point of contact for building / users providing proactive, service-focused support and ensuring compliance, comfort, and operational efficiency across the site. The Facilities Assistant plays a key role in maintaining high standards in workplace services, supporting audits and safety, fostering strong supplier and stakeholder relationships, and contributing to a positive, safe and well-maintained environment for all occupants. What your day-to-day will look like: • This role is a predominately front of house role where you will ensure all visitors have an exceptional experience, • Coordinate car park and meeting room bookings, setups, hospitality, AV support, and minor space changes as required., • Support the Workplace Experience Manager (WEM) in overseeing day-to-day delivery of FM services as required for your location(s), ensuring service levels are consistently met and proactively raising any issues., • Support the WEM with gaining information required for quotes and other activities (e.g. capex planning), as required., • Ensure Planned Preventative Maintenance (PPM) activities are carried out onsite in accordance with schedules and escalate any issues to WEM., • Manage subcontractors onsite in accordance with the Contractor Management Procedure., • Raise and track reactive maintenance tasks through the Helpdesk system; following up to ensure timely resolution., • Support with on-site audits and the closure of audit actions., • Maintain and regularly update site folders and compliance documentation., • Ensure any risks identified related to the location are raised to the WEM and captured on the risk register., • Manage mail and deliveries as required., • Build positive relationships with service providers and local client teams., • Act as local QSHE Champion for location(s). Ensure all accidents, incidents and hazard observations are reported and noticeboards are kept up-to-date with relevant information., • Coordinate communications to building users relating to FM activities and updates., • Be the visible and approachable "go-to" for all things workplace; embody a concierge-level service mindset., • Act on customer feedback about the workplace and services., • Conduct daily walkthroughs of the space to proactively identify issues or improvements., • Manage visitors and support with site inductions as required., • Conduct or support QSHE inspections as required, including Monthly Workplace Inspections. #LI-JA1 Location: On-site -Bristol, GBR Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

Rotork seeks a Lead Service Desk Analyst to lead a UK-based team within a global IT Service Desk. Reporting to the Global Service Desk Manager, you’ll leverage ServiceNow and analytics to drive improvements while upholding SLAs and delivering excellent customer experience. You will guide complex i

Bath Spa University is seeking an IT Service Desk Analyst on a fixed-term full-time basis to provide first-line support for staff and students across Windows and macOS environments, Office 365, and Adobe Creative Cloud.

Artis Recruitment are partnering with a market-leading, award-winning professional services organisation to recruit an enthusiastic and technically capable IT Service Desk Analyst. If you're an experienced IT Service Desk Analyst looking for a permanent role where you can make an impact, develop you

System & Application Support (MS Office/O365, general desktop/application support). The successful candidate will be expected to complete defined IT maintenance and support tasks as directed by the IT Leadership team, through the IT Service Desk, and in support of the IT Support Leader based in Bath

You’ll provide 1st and 2nd line support, log incidents, and assist users via Teams, email, phone and in person. You will be the first point of contact for IT queries, delivering high-quality support across systems and hardware. Artis Recruitment are partnering with a market-leading professional se

Buro Happold invites applications for an IT Support Officer to join the Bath team on a 6-month fixed term contract. The role combines desk-side support with hands-on IT tasks in a hybrid setup, requiring occasional travel to other UK offices. The ideal candidate will manage the IT service desk, assi

Bath Spa University is seeking an IT Service Desk Analyst to deliver first-line support for staff and students across Apple and PC platforms. You will work with the IT Service Desk to maintain systems and knowledge bases, advising users on digital technologies and security practices in a high-volume

A leading technology firm in the UK is seeking a dedicated First-line IT Support professional to ensure operational continuity across the business.Responsibilities include resolving IT support tickets and managing user requests.The ideal candidate will have early experience in IT support, familiarit

We are currently seeking an IT Service Desk Analyst to provide specialist technical support to staff and students of the University as part of the IT Service Desk team. Knowledge of working with Service Desk systems (remote access, Active Directory, Microsoft 365, ticketing systems, Entra). Within t

To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. We have a client in the Scunthorp

Artis Recruitment are partnering with a market-leading, award-winning professional services organisation to recruit an enthusiastic and technically capable IT Service Desk Analyst. As an IT Service Desk Analyst, you’ll act as the first point of contact for IT-related queries and support requests,

CAP Resourcing is recruiting a 2nd Line Service Desk Consultant (Infrastructure) to join a Microsoft-designated Managed IT Services Provider. A full UK driving license is required, and a structured career path with bonus opportunities awaits. The role is based at Newcastle upon Tyne, Bristol, or Gla

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. IBM i Service Desk Technical Consultant. Work closely with customers and internal technical teams to deliv

Immediate start for suitable candidates in a busy IT environment. Re Resource Group in Gloucestershire is seeking a Service Desk Analyst on a 3-month contract. You will provide first-line IT support, log and resolve incidents, and assist users with hardware/software and access issues.

IVCEvidensia in the UK is seeking a Service Desk Engineer to deliver high-quality IT support for 12,000+ colleagues across 1,200 practices. The role combines remote and on-site support with some out-of-hours cover, based in our Keynsham centre and with hybrid work options. You will troubleshoot hard

Ideal candidates will have ITIL Foundation and experience with Windows Server, Active Directory, D365, and remote support tools, with strong customer service and communication skills in a fast-paced environment. Key Group is seeking an IT Service Desk Analyst to join our IT team. The role supports b

Sellick Partnership is seeking an experienced ICT Service Desk Analyst to join our growing Technology Services team in County Durham. You will provide high-quality 1st and 2nd line IT support for a modern IT environment. You’ll help with incidents, service requests, and projects across Windows dev

Cardinal Newman College is seeking a Service Desk Analyst to deliver 1st and 2nd line IT support across the college and Lancaster University School of Mathematics. You will own incidents from triage to resolution, with a hands-on approach and a focus on delivering reliable, user-friendly IT services

Frontline Consultancy are seeking a Senior Service Desk Analyst to support our Managed Services customers. You should have 5+ years in IT, 2+ years in 2nd level IT Service Delivery, and strong communication skills for technical and business users. You will deliver maintenance for a primary incident

A compassionate health organization in Bristol is seeking an experienced IT Support Manager to lead the IT support service. You will be responsible for managing the support team, ensuring effective IT service delivery, and resolving technology issues. Salary ranges up to £50,000, with 37.

Join a collaborative team focusing on Microsoft 365, Azure and HaloITSM, with opportunities to expand your skills as the Service Desk grows. Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk. You will be the first point of contact for 2,500+ users across 40+ si

Softwire is seeking a Head of Infrastructure, Security & Service Desk to lead the technical team, oversee the end-user support service, and drive security across endpoints, IAM, networking and backup/DR. The role offers a competitive base salary with profit share and a range of benefits, reflecting

Frontline Consultancy is seeking a Senior Service Desk Analyst to deliver maintenance for incident resolution, requests, and reporting to the centralised Service Desk division. The ideal candidate has 5+ years IT experience, with 2+ years in 2nd line support, and strong customer-facing communication

VIQU IT partnered with a leading financial services organisation to hire a Service Desk & Support Manager in London. The role focuses on transforming an established service desk, shaping a data-led approach, and developing the team with strong coaching and mentoring. You will lead ITSM-driven improv

A healthcare organization is seeking an IT Service Desk Engineer to provide technical support while ensuring adherence to service management principles. The ideal candidate will have experience with Active Directory and Office 365, excellent troubleshooting skills, and will be part of a supportive t

JNC Recruitment Limited is working with a professional services organisation in Hull to recruit a Service Desk Engineer on a permanent basis. You will be the first point of contact for IT issues, owning tickets from report to resolution and delivering strong customer service. Responsibilities includ

Genuit Group is seeking a Service Desk Analyst to join the Group Service Desk, providing first-line technical support to keep colleagues productive and resolve IT issues promptly. Don’t miss this opportunity to support diverse Group sites and travel as required. You will diagnose hardware, softwar

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

Spectrum IT Recruitment is assisting a large national UK client to hire a Contract Service Desk Lead for an initial 3-6 month on-site assignment in Portsmouth, Hampshire. The role requires working 4 days per week onsite with occasional travel to London head office, and engagement via Umbrella compan

Wolviston Management Services is seeking an IT Service Desk Analyst to join its Billingham-based IT Infrastructure team. You will handle incidents via phone, email, and self-service portals, contribute to knowledge bases, and participate in on-call/out-of-hours coverage as required.

Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets. You will handle incidents, manage user accounts, and assist with system upgrades, while promoting a proactive, customer-focused ap

We are a happy and thriving Catholic Sixth Form College committed to equality and diversity, welcoming colleagues from all backgrounds into our community irrespective of their religion or belief, ethnicity, age, gender, gender identity, disability, sexual orientation, marital or pregnancy status. Wo

Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This role provides technical support across the business, resolving incidents and service requests while delivering excellent customer serv

Our client, a leading organisation operating within a global multinational group and recognised as part of a Fortune 500 business, is seeking a highly motivated and enthusiastic IT Service Desk Analyst to join their progressive, values-driven IT Infrastructure team based at their Billingham site. En

Grconsulting is seeking a Service Desk Engineer to join their team in Hertfordshire. Ideal candidates have 1-3 years in IT support, strong communication skills, and a passion for technology. The company promotes a hybrid working model, offers ongoing training, and values internal career progression

Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead. Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using ServiceNow. As an IT Service Desk Engineer, you will provide comprehensive technical support to cus

You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service delivery across sites. Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist. You will communicate w

Solus - an Aviva company is seeking a 1st Line IT Engineer to join our Service Desk, serving 2,500+ users across 40+ sites. You will work with Microsoft 365, Azure, Intune and HaloITSM, handling hardware, software, and networking issues with a focus on reliable service delivery. Training and growth

Investigo is supporting a FTSE 100-listed company in York in their search for an experienced 2nd Line IT Service Desk Analyst. The role offers hybrid work (2 days in York) with a 12% bonus and a strong pension contribution, plus opportunities. You will work to SLAs, perform root cause analysis, and

The role involves leading a team, implementing IT Service Management best practices, and ensuring service delivery aligns with business objectives. The position offers a full-time contract and extensive benefits within a flexible working environment. A leading insurance group in England is seeking a

VIQU has partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. Experience with ITSM/ticketing platforms such as Freshservice, ServiceNow or Jira Service Management. The Service Desk & Support Ma

Waterstons is seeking a Service Desk Engineer to deliver exceptional customer support across a diverse client base. You will join a global team, with shifts including weekend coverage and involvement with the Australian team. Hybrid work is offered with a preference for regular attendance at the Dur

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications. Collaboration: - Collaborate with other IT teams and Service Providers to resolve complex techn