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This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

The position offers a competitive hourly rate of £18-£20 and is ideal for candidates with a background in IT service desks. This role involves logging and prioritising IT queries, ensuring communication between various stakeholders, and maintaining service desk operations. A leading employment age

This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues. We are recruiting for a Service Desk Engineer to join a growing IT service

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

What you’ll need*** Minimum five (5) years of experience in similar roles* High level of attention to detail* Knowledge of Exchange ActiveSync* Knowledge of Microsoft Office 365, Outlook, Teams, Desktop and Laptop PCs, Windows 11, relevant software, printers, and networking* macOS and Jamf knowl

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A leading consulting firm in London is looking for a Service Desk Senior Engineer to join their Corporate Services Information Technology team. A competitive compensation package is offered, along with a hybrid work model that allows flexibility for employees. The role involves providing high-level

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

The ideal candidate will have experience in IT support, excellent communication skills, and familiarity with ITSM tools. A major UK transport operator is seeking a Service Desk Analyst to act as the first point of contact for IT issues. This hybrid position offers competitive salary and a variety of

Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory. A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. This role is designed for someone who thrives in fast-pace

Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead. Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. As an IT Service Desk Engineer, you will provide comprehe

A leading technology company based in the UK is seeking a Service Desk Analyst to provide first-level support in a fast-paced environment. Candidates should have strong customer service experience and be familiar with troubleshooting. The position also offers attractive benefits including a company

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst to join its Professional Services team. Candidates should have a background in IT support, a passion for customer service, and the ability to thrive in a fast-paced environment. This position offers a hybrid work mod

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

Candidates must have a Bachelor's degree in IT or equivalent experience, with 3+ years in IT support. A service organization is seeking a Digital Support Engineer to provide first-level technical support across various platforms. The position is full-time and onsite in the UK, aimed at creating a sm

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role encompasses both 1st and 2nd li

Are you a technically skilled and service-driven IT professional looking to make a global impact? The ITF is seeking a Service Desk Engineer to join our Global IT Service Desk, delivering high-quality first and second-line support to colleagues across our international organisation. As a Service Des

Skechers offers:* Competitive salary and benefits package* Opportunities for career growth and development* A fun and dynamic work environment* Product discount* Free onsite parkingFind out more about our benefits and perks once you’ve applied!**This is a great opportunity to join us and make

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. A leading recruitment firm seeks an experienced Desktop Support Engin

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. Reliable and punctual – demonstrates consistent punctuality and effectively establishes credibility with internal stakeholders and external client

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. A business management firm based in the Greater London area is looking for a Junior Service Desk Analyst to provide first line technical support. Opp

A leading recruitment agency in York is seeking a Service Desk Analyst to provide first-line IT support. The ideal candidate will have experience in a customer-facing IT Service Desk role, strong troubleshooting abilities, and excellent communication skills. In this role, you will be the initial poi

In this critical role on AlixPartners’ Corporate Services Information Technology team, a successful Service Desk Engineer will work on the IT Service Desk to provide a high level of customer service and software/hardware problem resolution. In addition to a positive workplace, the firm offers a co

Ideal candidates will have experience in IT support, strong communication skills, and the ability to prioritize issues. Join us in delivering excellent IT service to our valued colleagues and members. A leading protection organization for healthcare professionals seeks a Service Desk Analyst in Lond

A leading water and wastewater company in the UK is seeking a Senior Service Desk Analyst to enhance IT services for employees and contractors. The position is hybrid, based in Kemble Court, Reading, for a six-month fixed-term contract with competitive benefits. The role includes providing first and

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assuranc

A managed services provider in the UK seeks an IT Service Desk professional. Responsibilities include performing backup checks, monitoring alerts, and maintaining customer interactions. The role requires a focus on customer service and the ability to work under pressure.

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

This position offers a competitive pay and full training with opportunities for progression within a growing IT team. A specialist IT company in Peterborough is seeking a Dutch-speaking Service Desk Adviser for an ongoing temp-to-perm position. The role involves providing first-line IT support, reso

The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. We have a fantastic new job opportunity for a

An award-winning IT Managed Service Provider in Greater London is seeking a 1st Line Service Desk Analyst to become the first point of contact for clients seeking technical support. The ideal candidate has some experience in IT support, is well-versed in Windows and Microsoft Office, and has a desir

A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end users with common incidents and service requests while adhering to IT standards. Enjoy a dynamic work environment with opportunities for skill

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

This position offers a unique opportunity to influence IT processes in an innovative environment, promoting digital literacy and enhancing user experience. A global educational institution is seeking a Junior Service Desk Analyst to provide essential technical support at their London campus. The rol

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Benefits include a competitive salary of £27,000 - £32,000, a learning and development bonus, holiday, training, and pension. The role involves providin

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. You will deliver helpdesk support, a

This permanent position requires someone with customer service skills, the ability to handle multiple tasks, and experience working in a law firm. A global law firm in London is seeking an IT Service Desk Analyst /1st/2nd Line Support Analyst to provide excellent technology support to staff. The ana

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Occasionally support project activities and tasks.

Familiarity with ITIL practices; ITIL Foundation certification required. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Identify opportunities for service improvement and contribute to continuous improvement initiatives.

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Ability to work effectively under pressure and manage multiple priorities.