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Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. You will be responsible for the day�

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. Experience in Service Delivery or IT S

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager.

A leading consultancy in the UK is seeking an IT Manager to build and maintain strong IT foundations. Key responsibilities include establishing an effective Service Desk, managing IT projects, and supporting major change programmes. This hybrid role emphasizes operational support and involves collab

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

Our client is looking for an energetic Service Transition Manager, to support and guide on the assurance of the transition of services through development into live running, assuring operational readiness at the point of service acceptance. Excellent knowledge of ITIL principles within the Service T

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

A specialist IT services provider in the UK is seeking an experienced IT Service Manager to lead a service management team. The position offers a competitive salary, profit sharing, and beneficial perks like medical insurance and development opportunities. In this hybrid role, you will oversee daily

As the IT Service Support Manager, you will be a key leader in our IT team, responsible for ensuring the efficient, high‑quality delivery of IT support services to all 1,900+ global employees. Generous Benefits Package: Access competitive benefits tailored to your location, which typically include

Working to the Head of Service Support, you will be responsible for managing all incidents, change requests, and escalation and tracking of problem resolution processes, in line with ITIL best practices, working to driving continuous service improvement forward. We are seeking a dynamic team leader

This role would suit a proven IT Service Delivery or Service Desk Manager with experience operating at scale within a complex, multi‑site environment. We’re looking for an experienced IT Service Delivery Manager to modernise and elevate our IT support services, ensuring our colleagues across the

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Strong background in IT Servi

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. This role offers a dynamic

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Collaborate with Security, Oper

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

A leading IT services provider in the UK is seeking a Service Delivery Manager to ensure effective service delivery to clients. The role comes with a competitive salary, car allowance, and various employee perks, making it a great opportunity for the right candidate. Essential qualifications include

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. In addition, you will analyse operational dat

A recruitment firm is seeking an energetic Service Transition Manager for a 6-month contract in Somerset. The role requires UK SC Clearance and focuses on assuring the transition of services into live running while managing changes and launching new capabilities. Ideal candidates will have a strong

I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. As IT Service Delivery Manager, your main responsibilities will include:. Founded in 1997, with an in-house Contractor Care Team to support all external e

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

A leading IT services provider in the United Kingdom is seeking a Service Delivery Manager to oversee a heavily outsourced environment and manage relationships with multiple third-party suppliers.

Be able to provide hands-on technical support when required, along with managing service delivery projects, managing a small team of 3 analysts and the ability to identify and implement new IT systems. The role holder will lead the team, ensuring that Service across the department is delivering to t

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

An opportunity has arisen for an IT Service Manager to join our busy Technology team who support around 300 employees, 200 Associate Lecturers, and 4,000 students. Proven experience in IT service management or service desk leadership. Staff wellbeing and work-life balance are a priority for us, with

Ability to prioritise workload, balancing multiple demands while maintaining service quality. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. In addition, you will analyse operational

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

Main responsibilities within the IT Service Manager position include:. Enhance and develop Tradition ITSM tool (Halo ITSM) and ensure that it is being used by local core IT Support teams. It believes its business success is a direct reflection of its employees and recruits.

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. A leading government office in London is seeking an ICT Service Support Manager to lead a dynamic team of 8. The role requires exceptional people management sk

A leading national laboratory in the UK is seeking an IT Service Delivery Manager to lead its technical operations. The ideal candidate is a confident technical leader with experience in IT service delivery, focusing on compliance and continuous improvement. You will drive a high-performing IT team,

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. Ideal candidates will have strong

Seit fast 35 Jahren sind wir der innovative und herstellerunabhängige IT-Partner für Konzerne, mittelständische Unternehmen und öffentliche Auftraggeber in der Rhein-Main-Region, deutschlandweit und in Österreich. Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. Excellent experience in Service Transition and improvements within IT Services. We are seeking an experienced IT Service Delivery Manager to join our t

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. If you're interested in applying for this position, submit your application and

A leading fintech firm located in Greater London is looking for an experienced IT Service Support Manager to ensure high-quality delivery of IT services across a global team of over 1,900 employees. Ideal candidates will have ITIL certification, and experience in ITSM tools and service delivery. The

Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Share updates on IT Initiatives and support delivery of the IT strategy within the business. The successful can

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. In addition, you will analyse operational dat